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Service advisor jobs in Jacksonville, FL

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  • Customer Service Representative

    Insight Global

    Service advisor job in Jacksonville, FL

    Customer Service Representative $20-21 Hourly Based On Experience Looking to HIRE RIGHT AWAY!! Shifts: Monday-Friday: 9am-6pm Saturday: 11am-6pm Must Haves: Self-sufficient - Will be opening and closing by themselves Basic computer skills to enter shipping/tracking information Customer Service experience Organized, reliable, & meet deadlines Strong written and verbal communication skills Ability to lift packages of 30-50lbs when needed Day to Day: This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalate
    $20-21 hourly 2d ago
  • Customer Service Representative

    Brightway Insurance 4.4company rating

    Service advisor job in Jacksonville, FL

    Brightway Insurance is a leading property and casualty insurance distribution company with over 300 franchise locations in 35 states. We pride ourselves on delivering exceptional customer experiences and empowering our agents with innovative tools and support. We are currently seeking Customer Service Representative (CSR) to join our team Position Summary: As a CSR, you will play a key role in ensuring our clients receive excellent service and support. You'll assist both new and existing customers by answering questions, processing changes to policies, handling billing inquiries, and supporting sales efforts when needed. Responsibilities: Provide exceptional customer service to policyholders via phone, email, and in-person interactions Assist clients with policy changes, billing inquiries, claims, and general insurance questions Educate clients on available coverages, products, and discounts Maintain accurate records in our CRM and carrier systems Collaborate with agents and producers to ensure a seamless customer experience Support retention efforts by identifying opportunities for cross-selling and upselling Qualifications: High school diploma or equivalent required; college degree a plus 4-40 Customer Service License required 1+ years of experience in insurance or a customer service-related role preferred Strong communication and interpersonal skills Detail-oriented with excellent organizational abilities Proficient in Microsoft Office Suite and comfortable learning new software Why Join Us? Competitive salary plus performance bonuses Opportunities for career growth and professional development Supportive team environment Work that makes a difference in people's lives
    $27k-33k yearly est. 1d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Service advisor job in Jacksonville, FL

    The salary range for this role is $14.00 to $14.75 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $14-14.8 hourly 2d ago
  • Client Service Agent

    Connexions

    Service advisor job in Jacksonville, FL

    Connexions Inc. (CNX) is an appraisal management software that provides fast, reliable and cost-effective valuation services to the lending industry. CNX products manage the full administration of the appraisal process, vendors and support consistent quality control of policies and procedures. CNX is part of The Nationwide Group (TNG) - a pioneer of outsourced financial services software. Position Summary The role plays a critical part in the retention of our existing clients; Financial Industry. In this role, you will offer an exceptional client experience (Lenders & Appraisers) through problem solving and client requirement knowledge. You will ensure a smooth appraisal management process by monitoring appraisal requests. This is a Business to Business client service position (no sales). We are currently hiring for a full-time role. Position Profile • Excellent communication skills - verbal and written fluency at a professional level • Post-Secondary Education required. • Experience handling Client phone calls and email inquiries and delivering an exceptional client experience to financial industry partners. • Industry experience in any of the following is an asset; business to business services, mortgage processing sector, call center/customer service environment, or professional data entry services • Be available to work between 8:00 am - 8:00 pm (Eastern Time), Monday through Friday. Some Evenings Required • Effectively handle client escalations by responding in a timely manner and follow escalation procedures and chain of command • Sign up new broker user • Proficient computer skills including competency with MS Word, Excel and Outlook • Demonstrates sound judgment and effective problem solving skills • Remains energized and focused in a fast-paced and evolving environment • Must have speedy and accurate typing skills, and be detail oriented • Seek opportunities to introduce new ideas and improve processes • Industry knowledge is preferred but not mandatory. We thank you for your interest only candidates selected for an interview will be contacted.
    $20k-28k yearly est. 4d ago
  • Customer Service and Sales Professional (Real Estate)

    Berkshire Hathaway Homeservices Florida Network Realty-Fl 4.7company rating

    Service advisor job in Orange Park, FL

    A Customer Service and Sales Professional (Real Estate) is a real estate agent who takes their clients through the purchase and sale of a property. Real estate transactions can be confusing and complicated, so clients rely on Customer Service and Sales Professionals to help them get the best value out of their purchase or sale. As a Customer Service and Sales Professional, you have fantastic customer service skills and are able to work with a large portfolio of clients and make each of them feel cared for and important. Job Responsibilities * Reach out to customers to find out what their real estate needs are and answer any questions * When ready to sell their home, help clients price their property well and give them advice on making it marketable * Communicate with other Customer Service and Sales Professionals so they are aware of the properties in your portfolio * Understand your real estate environment and the trends of home values in your area * Network within your local community to increase your client portfolio About Berkshire Hathaway HomeServices Florida Network Realty Berkshire Hathaway HomeServices Florida Network Realty was established in 1988 as Prudential Network Realty. Linda Sherrer, Founder, President and CEO, had one clear goal in mind: to raise the level of professionalism in Northeast Florida's real estate market. We knew this goal could only be achieved if key elements were in place - a well-known brand that commanded trust and respect and a select team of REALTORS and employees with a shared passion for serving the clients' needs. Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general
    $24k-50k yearly est. 60d+ ago
  • Service Advisor

    George Moore Chevrolet

    Service advisor job in Jacksonville, FL

    George Moore Chevrolet, located in Jacksonville, Florida, has been a trusted name in the automotive industry for years, providing our community with quality Chevrolet vehicles and exceptional service. We pride ourselves on fostering a welcoming environment where customer satisfaction is our top priority. As a locally owned and operated dealership, we are committed to delivering not only outstanding vehicles but also building long-lasting relationships with our customers. Joining our team means becoming a part of a company that values integrity, teamwork, and community. At George Moore Chevrolet, we offer opportunities to grow within a supportive, customer-focused environment. If you're passionate about delivering great service and working in a dynamic and rewarding atmosphere, we invite you to be a part of our success. PURPOSE OF THE POSITION: The purpose of the Service Advisor position is to be the main point of contact between customers and the service department. The goal is to ensure that customers receive excellent service, their vehicle concerns are clearly communicated to technicians, and repairs or maintenance are completed efficiently and accurately. DUTIES AND RESPONSIBILITIES: Schedule service appointments. Obtain customer and vehicle information prior to arrival when possible. Greet customers in a timely, friendly manner and obtain any additional information. Write up customer's vehicle problems accurately and clearly on a repair order. Test drive the vehicle with customer as needed to confirm problem or refer to test technician. Refer to service history, inspect vehicle at time of write up and recommend additional needed service. Advice customer on the care of their vehicle and the value of maintaining it in accordance with manufacturer's specification. Provide a complete and accurate written cost estimate for labor and parts. Establish a “promised time”. Check with Shop Foreman if necessary. Obtain customer's signature on the repair order or on the write up sheet. Establish customer's method of payment. Obtain credit approval if necessary. Establish a person who is authorized to approve additional work if necessary. Notify the Shop Foreman, Technicians and other Service Advisors of incoming work. Check on progress of the repairs throughout the day. Contact customer regarding any changes in the estimate or promised time. Explain cost and time requirements in detail and get proper authorization before additional repairs are performed. Implement and maintain a service marketing program. Review repair orders to ensure that work is completed and additional work and authorization is noted. Close repair order as needed. Ensure that vehicles are parked in assigned areas. Make sure they are locked and all keys are marked and put away correctly. Keep service department forms, menus and pricing guides up to date. Participate in the dealership's fluid sampling system on a daily basis. Inform customers of the importance of fluid sampling. Remain focused and motivated in selling each and every customer exactly what their vehicle needs to stay properly maintained. Explain completed work and all charges to the customer. Implement a quality control process to eliminate comebacks. Explain to the customer the “Customer Satisfaction Index” (C.S.I.) and its importance. Handle telephone inquiries regarding appointments and work in progress. Inspect all vehicles for body damage. Inform the customer and coordinate with the Body Shop if necessary. Keep work area and service lane clean. EDUCATION AND QUALIFICATIONS: High school diploma or equivalent 1-2 years related experience preferred Valid Florida drivers license Reasoning skills Customer service skills Math skills Computer skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations. Must meet company's requirements for employment WORKING CONDITIONS: The Service Advisor is regularly required to stand, walk, use hands to finger, handle or feel, reach, stoop, kneel, crouch and crawl. Required to sit, talk, listen and taste/smell. Must lift within the parameters of the responsibility of the job. Must have close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Regularly exposed to moving mechanical parts and outside weather conditions. May occasionally be exposed to noise, fumes or airborne particles, toxic or caustic chemicals. The noise level is generally moderate. PAY: Pay is salary plus commissions and bonuses. Income potential is $100,000+. Commissions are based on gross labor sales. Bonus for: MPVI Performance, Effective Labor Rate, Hours per Repair Order and Quarterly CSI BENEFITS: Medical, Dental and Vision for Full Time employees working 30 hours or more 401K after 1 year of employment Longevity Fund/Bonus 1 week of vacation after 1 year of employment and 2 weeks after 2 years Five paid holidays (New Years Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day) GM training for all Closed Sundays SCHEDULE: Monday-Friday 7:30 am-6 pm Rotational Saturdays 8 am-3 pm. CLOSED SUNDAYS. Equal Employment Opportunity: George Moore Chevrolet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. For further questions or assistance, please do not hesitate to reach out to ***************** or call ************. Feel free to stop by!
    $100k yearly 60d+ ago
  • Destination Services Consultant

    Dwellworks Brand 4.1company rating

    Service advisor job in Jacksonville, FL

    This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. JOIN OUR TEAM AND MAKE A DIFFERENCE! Are you a detail-oriented individual who is passionate about your community? Are you customer service minded and enjoy helping others? Are you skilled in researching, planning and organizing projects/events? Are you interested in a professional opportunity that allows you flexibility and autonomy? If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you! This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating. Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as: Performing area orientations Helping to secure housing Identifying schools for enrollment Opening bank accounts Securing a Social Security Number Obtaining a driver's license Qualifications Expert knowledge of city and surrounding areas, including local schools Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle Proficient in basic computer applications A flexible schedule that would accommodate an ad hoc working style Skills Excellent verbal and written communication Ability to research efficiently Effective at problem-solving Skilled in time-management Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs. WANT TO LEARN MORE *******************************
    $38k-70k yearly est. 2d ago
  • SERVICE ADVISOR- Infiniti

    Hanania Automotive Group 4.2company rating

    Service advisor job in Jacksonville, FL

    Job Details Infiniti of Orange Park - Jacksonville, FLDescription Are you passionate about delivering exceptional customer service and ensuring vehicle safety and reliability? Hanania Automotive Group is seeking a dedicated Automotive Service Advisor who thrives in a dynamic environment and excels at building customer loyalty. If you're ready to make a difference and create outstanding experiences for our customers, we want to hear from you! Position Summary: As an Automotive Service Advisor, you'll be at the heart of our customer interactions, building loyalty and ensuring a top-notch service experience. You'll handle numerous customers, manage priorities, and keep follow-ups on track-all while providing outstanding care and creating positive experiences. What we offer: A rewarding compensation package with enticing performance-based incentives that truly recognize your achievements. A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, ensuring you and your family are well-covered. Take advantage of continuous training and development opportunities designed to elevate your skills and advance your career. Join a fast-paced, collaborative team that values your contributions and fosters a positive work atmosphere. Top-Notch equipment and facilities that enhance your productivity and efficiency. Benefit from special employee discounts on vehicle purchases, parts, and services as a token of appreciation for your hard work. Key Responsibilities: Customer Interaction: Greet and assist customers in a friendly manner, setting and confirming appointments to streamline their service experience. Vehicle Assessment: Determine vehicle needs through customer information and walk-arounds, using consultative selling to plan for ongoing maintenance. Repair Orders: Create transparent repair orders with detailed cost and time estimates. Collaboration: Communicate with technicians and parts associates to ensure timely job completion and follow up with customers on vehicle status. Sales Goals: Achieve targeted sales goals and enhance product knowledge to support service maintenance and warranty needs. Cash Handling: Accurately process cash and check receipts according to company policy. Qualifications What we need: Customer Service Expertise: Proven ability to provide exceptional customer service and maintain high satisfaction levels. Goal-Oriented: Ability to set and achieve sales and performance goals. Adaptability: Thrive in a fast-paced environment with multiple priorities. Communication Skills: Strong interpersonal skills and effective communication abilities. Organizational Skills: Excellent organization and follow-up skills, with experience in working with technology. A valid driver's license. Must pass background check and hair follicle drug screen. to become an Automotive Service Advisor at Hanania Automotive Group and help us provide unparalleled service to our valued customers! An Equal Opportunity Employer Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    $35k-45k yearly est. 60d+ ago
  • Service Advisor

    Butler Automotive Group 4.1company rating

    Service advisor job in Jacksonville, FL

    BUTLER AUTOMOTIVE GROUP Butler Toyota Jacksonville Job Title: Service Advisor / Service Writer Department: Service Department Reports To: Service Manager As an Assistant Service Manager, you will own our customer's experience in the service lane. From greeting vehicle owners on the service drive, to explaining the repair process, writing repair orders, advising customers of additional work needed, and closing of repair orders, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but also have previous roles in customer service, retail sales, restaurant industry or hospitality. At Butler Toyota Jacksonville we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Butler Toyota Jacksonville is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Distribute work between technicians efficiently Requirements QUALIFICATIONS Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen
    $44k-72k yearly est. 60d+ ago
  • Service Advisor

    Duval Motor Company Careers

    Service advisor job in Jacksonville, FL

    DUVAL FORD currently has a career opportunity available for an experienced Service Advisor. Successful candidates must be experienced, reliable, hard working and take pride in their work. Integrity and customer relations skills are a must. A proven track record of great CSI is required. The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. Essential Duties include but are not limited to the following. Other duties may be assigned. * Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. * Greets customers in a timely, friendly manner and obtains vehicle information. * Writes up customer's vehicle problems accurately and clearly on repair order. * Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. * Refers to service history, inspects vehicle, and recommends additional needed service. * Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. * Provides a complete and accurate written cost estimate for labor and parts. * Coordinates with required departments for completing scheduling and required service repairs. All applicants are required to demonstrate the ability to pass all pre-employment testing to include: background checks, motor vehicle check and pre-employment drug test and be able to present a valid driver's license. EOE/Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Pursuant to the Immigration Reform and Control Act of 1986, all applicants who are offered employment must produce documents establishing their identity and authorization for employment in the United States. These documents must be produced no later than three (3) business days after employment commences. In addition, all new hires will be required to verify their employment authorization under oath by signing Form I-9 upon commencing employment.
    $36k-63k yearly est. 30d ago
  • Service Writer

    Hendrick 4.3company rating

    Service advisor job in Jacksonville, FL

    Stevenson-Hendrick Honda JacksonvilleLocation: 2221 N Marine Blvd, Jacksonville, North Carolina 28546 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following: Works with customer and technician to identify required maintenance. Advises customers on necessary and recommended services. Offers additional services and repairs to customers. Computes cost of replacement parts and labor to restore vehicle to condition specified by customer. Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer. Schedules appointments with customer. Meets dealership's standards for repair and order production. Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company's Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries. Working knowledge of the mechanical operations of vehicles. Excellent interpersonal, customer service, and organizational skills. Certificates and Licenses: √ Valid Driver's License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products. Ability and knowledge of the Dealership Management System and other web based applications utilized for operations. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions. Environment Demands: Duties are generally performed in the service area. Responsibilities may include conducting road tests on customer vehicles. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. Math Ability: Ability to add, subtract, multiply and divide. Reasoning Ability: Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit *********************************************************************************************
    $33k-52k yearly est. Auto-Apply 60d+ ago
  • Specialist, Guidance Services

    Duval County Public Schools 4.2company rating

    Service advisor job in Jacksonville, FL

    Assists district guidance staff in planning, development, operation, and coordination of elementary and secondary guidance programs focused on student academic achievement, personal growth, and career development. Promotes effective and timely communication with school administrators, staff, and counselors. Essential Functions 1. Assists other district School Counseling staff in identifying, developing, and implementing yearly in-service programs for experienced and new counselors, focusing on delivery of comprehensive services reflecting national school counseling standards and school/district/state initiatives. 2. Provides information to school-based personnel, students, parents, and community representatives on policy and procedure interpretation, legal and ethical issues, district/state initiatives, and guidance-related information from DOE. 3. Assists with scholarship and financial aid programs for students in Duval County Public Schools, including Beacon, Scholarship Website, and Financial Aid Nights by collaborating with colleges/universities, professional organizations, foundations, and other entities. 4. Coordinates foreign student exchange program including assessing student/program eligibility, updating procedures via SPP, receiving/disseminating student records, and assisting with student problems while in the schools. 5. Coordinates planning procedures for development and maintenance of all student records, including records clerk training and publication of the Cumulative Student Records manual. 6. Assists with the annual updating of the district's Student Progression Plan. 7. Coordinates with local committee the NACAC College Fair. 8. Provides district direction and leadership and partners with Florida State College at Jacksonville (FSCJ) regarding student articulation, career planning, transcript issues, and College Goal Sunday. 9. Provides leadership in arranging the schedule, identifying facilities, and securing contracts for all graduation exercises. 10. Assisting schools to understand scheduling and promotional guidelines to help decrease retention and increase graduation rates. 11. Performs other duties as assigned. Qualifications Education: Master's degree from an accredited college or university. Experience: Five (5) years counseling experience with evidence of administrative ability. Secondary guidance experience preferred. Certifications & Licenses: Florida Department of Education Certification in Guidance. Knowledge, Skills, and Abilities Knowledge of federal, state and district legislation, policies and specifically related to guidance program operations Knowledge of DCPS high school graduation requirements and FSCJ associate degree requirements Knowledge of current trends and best practices in guidance counseling Knowledge of FASTER transcript processes Strong school guidance skills Strong oral, written, and interpersonal communication skills Strong word processing, spreadsheet, and presentation software skills Strong time management skills Strong creative problem solving skills Ability to develop annual goals and objectives for professional development consistent with and in support of district, departmental, and the High School Charter goals Ability to manage multiple tasks Ability to facilitate meetings effectively Ability to work collaboratively with teachers, principals, and parents Ability to propose strategies and activities to address student academic, behavioral, and social needs
    $40k-58k yearly est. 7d ago
  • Sales & Service Advisor

    Prime Car Wash Jacksonville

    Service advisor job in Jacksonville, FL

    Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance A Prime Car Wash team member position is more than just a job, it is an opportunity to gain life experience that goes beyond just cleaning vehicles. Prime Car Wash is a great opportunity for people of all ages, and backgrounds, and NO experience is required. We strive to deliver a great company culture, growth opportunities, competitive pay and benefits. BENEFITS of working for Prime Car Wash: Great culture Rapid company growth with opportunities for career advancement FREE car washes Sales commission potential up to $2,500 per month in addition to hourly wage Team building activities such as company outings, sporting events & food trucks Medical, dental & vision benefits for full-time employees RESPONSIBILITIES: Greet guests in a friendly manner, creating a pleasant atmosphere Manage payment transactions Explain memberships and services Educate and sell guests Prime services Assist your team in drying, cleaning the interior, and processing vehicles Follow Prime policies and procedures Uphold Prime Core Values CHARACTERISTICS: Strong customer service skills Strong communication/verbal skills Reliable, honest, eager to grow Minimum of 16 years of age Do you have experience as an automotive service advisor? We want you to join our team, hiring immediately! Do you have experience as a host, cook, server, bartender, shift manager? We can train you for a role in sales and service advising at Prime Car Wash. At Prime Car Wash, we pride ourselves on being a safe, professional, indoor/outdoor work environment for you as a team member. Prime Car Wash is revolutionizing the car wash industry! We are committed to innovation and change. As a company, we strive to deliver exceptional quality, experience, and speed of service to our customers by demonstrating the Prime Core Values. Thank you for your interest in employment with Prime Car Wash. Compensation: $13.00 - $15.00 per hour Switch gears to a career that moves you and join the Prime Team! Our company mission is to empower people to achieve a higher level of GREATNESS! We just so happen to wash cars as well. Prime Car Wash offers an exceptional company culture, team environment, ability to learn and move up within the company as well as leadership training and personal development. We have company outings, competitions, fun and interactive game based training, and other team building activities. We offer benefits, PTO, and lots of room to grow with the company. Do you have what it takes to join the Prime Team? Switch gears and join the Prime team now!
    $13-15 hourly Auto-Apply 60d+ ago
  • Service Writer

    Lickety-Split

    Service advisor job in Jacksonville, FL

    Job Description Lickety Split Air, Plumbing & Electric - Jacksonville, FL Where Your Customer Service Talent Meets a Fast-Growing, High-Performance Trades Company Are you an experienced Service Writer from the automotive world looking for a new challenge? Do you thrive in a fast-paced environment, love being the hub of communication, and have a knack for making operations run smoothly? If so, Lickety Split Air, Plumbing & Electric wants YOU. We're one of the fastest-growing home-services companies in Florida-and we're expanding our team with a Service Writer who's ready to bring professionalism, organization, urgency, and a customer-first mindset to our Air, Plumbing, and Electrical service operations. This is NOT just a dispatch role. This is NOT just a call-by-call manager role. This is a true hybrid with a Service Writer role where your experience managing technicians, customers, scheduling, and workflow in the automotive industry will translate perfectly into the trades. Service Workflow Management Coordinate and manage the daily schedule for HVAC, Plumbing, and Electrical technicians. Prioritize jobs, maximize efficiency, and ensure the right technician is assigned to the right call. Manage job progress and keep service tickets accurate, complete, and clean. Customer & Technician Communication Communicate with customers before, during, and after service appointments. Keep technicians informed with job details, expectations, and any changes. Provide real-time support and ensure smooth handoffs between the office and the field. Job Ticket & Estimate Coordination Review technician notes, recommendations, and findings. Ensure complete and accurate documentation for follow-up work. Collaborate with Sales Coordinators for larger repairs or installs. Performance & Capacity Management Monitor KPIs such as call conversion, dispatch-to-arrival times, job completion rates, and technician productivity. Adjust schedules and capacity throughout the day to meet demand. Support technicians in hitting their daily and weekly goals. Customer Experience & Problem Solving Ensure customers receive clear communication, timely updates, and top-tier service. De-escalate issues, resolve service concerns, and ensure a “Lickety Split” level of satisfaction. Support repeat business through exceptional service coordination. What Makes You a Great Fit Experience as a Service Writer or Service Advisor (automotive industry strongly preferred). Strong multitasking ability-you can juggle calls, schedules, dispatch changes, and customer needs without breaking a sweat. Comfortable in a fast-paced, high-demand environment. Tech-savvy and quick to learn new systems (ServiceTitan experience is a plus). Clear, confident communicator with strong customer service skills. Organized, proactive, and able to maintain accuracy under pressure. You enjoy being the “traffic controller” and thrive when the day moves quickly. At Lickety Split Air, Plumbing & Electric, we invest in people, process, and performance. We are on a massive growth trajectory-and we want people who want to grow with us. We offer: Competitive pay Health, dental, and vision benefits Paid time off + paid holidays Career advancement in a fast-growing company A positive, supportive, high-energy culture Ongoing training and leadership development The chance to help build something BIG. Apply today and elevate your career in a company that's skyrocketing. Lickety Split is an Equal Opportunity Employer #INDP1
    $31k-50k yearly est. 9d ago
  • Dealer Services Specialist II - Manheim Jacksonville

    Cox Enterprises 4.4company rating

    Service advisor job in Jacksonville, FL

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Represents the dealer sales lane at the location on sale days - promotes services such as Manheim certified, accept and solicits reserve numbers from dealers, up sells products and services, etc. Works with lane, department managers, market sales team, and other coordinators to ensure each vehicle crosses the auction block on sale day also responsible for ensuring vehicles are re‐ran if needed. Works directly with customer onsite, via email & phone to ensure expectations are met and service issues are resolved. * Champions all sale day preparations (pre/post activities) related to in‐lane and online sales. * Demonstrates professionalism and sincere appreciation for the business relationships that have been established amongst the dealers and Manheim. * Investigates, troubleshoots, and resolves customer problems and issues; serves as a liaison between customers, sales teams, and location personnel to reconcile problems and to maintain a high level of customer service. * Assist with customer care issues and respond to dealer inquiries, problems, or concerns in a professional manner and escalate as necessary. * Educate customers on Online Vehicle Exchange, Simulcast, Manheim.com, and on other Manheim services & products. Provide assistance and training in usage. * Provide consultation to customers regarding the setting of floor prices prior to every sale and educate dealers if needed to MMR. This will guarantee the success of a dealer's in-lane and online offerings and ensure Manheim sets realistic dealer expectations on selling cars. * Develop and strengthen relationships with dealers over the phone, online, and at the Auction through planned contact and meetings, as well as feedback sessions regarding Auction and online use and services. * Serve as initial contact for buyers and sellers. * Maximize the number of transactions on OVE. Promote all listings onsite and offsite. * Load inventory for dealers, including no sales, transfer inventory from AutoTrader/others, and vehicles with condition reports. * Solicit inventory and offer additional services to all buyers (PSIs, recon, CRs) * Work with the manager to ensure a consistent and effective online and in-lane customer experience, appropriate transaction processing, high customer satisfaction, and service levels. * Walk vehicles for/with account representative and make recommendations for reconditioning to increase vehicle value. * Reviews vehicles in sales line‐up, locate missing vehicles, and works with customers and operations to ensure that vehicles are prepared for sale (i.e., approval for repairs, frame checks, mileage, and VIN check). * Coordinates with Recon shops to ensure that repairs are completed in a timely manner * Works closely with vehicle check‐in and lot operations to ensure all work is completed on dealer vehicles (i.e., recon, inspections, details, etc.). * Contacts inside support if units are pulled from the sale or online for work not being completed or mechanical issues so this can be communicated to the customer. * Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles. * Review vehicles in sale lineup, locate missing vehicles and work with account representatives to ensure vehicles are ready for sale. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * 4 years of experience in a related field (e.g. Customer Service Industry, Auction Experience, Working with Car Dealerships, Sales/Service); or a High school diploma/GED with 3 years of experience in a related field; or an AS/AA degree, BS/BA degree or certification in a related discipline. * Safe drivers needed; valid driver's license required. * Effective communication (written and verbal) and interpersonal skills required. * Ability to work in a high-performance, fast paced team environment. * Solid computer skills, including the ability to use the Internet and MS Office effectively. * Ability to adapt to and work effectively within a constantly changing environment. * Excellent customer service and problem-solving skills are required. Ability to sit or stand for prolonged periods of time. * Ability to perform repetitive tasks; manual dexterity. * Vision abilities required include close, distance, and depth perception Preferred: * 1 - 3 years of Auction experience or 2 - 4 years of dealership experience is strongly preferred. * Previous experience in sales support role desired. * Ability to speak Spanish a plus Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $19.6-29.4 hourly Auto-Apply 29d ago
  • Service Advisor- St. Augustine

    Sun Auto Tire and Service

    Service advisor job in Saint Augustine, FL

    Tire Outlet is more than a tire store. We're a complete automotive repair business that offers a range of services from tire and oil change services to air conditioning and tire service. Our customers know they can depend on our team of mechanics to fix their vehicles right the first time. No matter what your vehicle needs, you can count on us for exceptional tire and auto services. The Service Advisor is responsible for selling and promoting all products and services offered by Tire Outlet by following the company's store standards and expectations. They help manage the team and workflow in the shop, and are the manager on duty when the store manager is out. COMPENSATION: $16-$20/hr -based on expeirence. Principal Duties and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned Qualifications: High School Diploma or equivalent Prior experience as a Service Advisor is helpful, but not required Professional appearance and proven ability to work in a process driven environment Possess valid driver's license Must be at least 18 years old Ability to work a minimum of five days per week, including Saturday's Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement, up to $3,000 annually Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement! Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $16-20 hourly Auto-Apply 60d+ ago
  • Service Consultant

    The Watches of Switzerland Group 4.2company rating

    Service advisor job in Jacksonville, FL

    Job Objective The Service Consultant ensures excellent client service to all internal and external clients by coordinating, prioritizing, communicating, and following up on all Service Orders. They will be responsible for the quality of each aftercare experience, ensuring the department standards are in line with company strategy. This role supports the organization, workflow, special order/spare parts management long-term operational efficiency, and generation of revenue throughout the Aftercare department. Responsibilities Identifying, sharing best practices throughout the business, and demonstrating excellent teamwork across the showroom and support services. Provide an exceptional client service experience by exceeding client expectations. Obtain a firm understanding all watch functions and ability to teach others when necessary. Measuring wrist sizes, changing straps and sizing bracelets. Utilize up-selling and cross-selling techniques for aftercare and special-order services to generate revenue. Constant and clear communication regarding status updates with clients, management and sales associates on an as needed basis. Client outreach/follow up to ensure satisfaction of services and to promote further business. Maintain organization of Aftercare area and toolkits as well as spare parts catalogue. Monthly audit of repair tools. Weekly audit of repairs via Perpetual Inventory and bi-weekly follow-up with repairs at vendors/clients. Duties such as but not limited to wrapping timepieces for protection, warranty activation, preparing timepieces post-transaction, preparing and shipping repairs. Ensure a cohesive working relationship between Aftercare and other departments/boutiques Ensure a strong and collaborative relationship with the Service Centers. Respond to client queries by telephone or email within the agreed upon timeframe. Oversee the client repairs process from beginning to end. Handle and resolve client complaints with a sense of urgency. Maintain all documentation, objectives, initiatives, PCI compliance and audit policy within the Aftercare department. Assist the manager with general fulfilment duties. Represent company and brand values. Attend departmental meetings, represent the brand at interna external meetings and or trainings. Recommend changes to systems and procedures to improve the efficiency of the showroom operations. Continually review operational practices to ensure best practice is delivered at all times. Implement the Equal Opportunities policy into your daily activities whenever possible. Be responsible for your own health & safety and that of your colleagues, in accordance with the Health & Safety and relevant directives. Work in accordance with IT policies and to ensure all new systems and data are secure. Other projects or tasks as assigned by management. Knowledge and Skills Preferred Experience * Experience with luxury watches. * Technical knowledge of timepieces and ability to change or size straps/bracelets * Knowledge of legal requirements surrounding their role particularly in the areas of Retail law, Health & Safety, & Security. Required Skills * Ability to manage and deliver operating costs, identifying suitable efficiency improvements. * Excellent project, planning, change and time management capabilities. * Exceptional communication and interpersonal skills. * IT literate. * Highly numerate with ability to understand and analyse performance and make effective decisions to ensure KIPs are delivered. * Results focused, understanding what is important to the business and to the client. * Flexible/Adaptable to change. Physical Requirements Required to stand up for long periods of time Ability to travel when required Working Conditions and Environment Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends Documents * Service Consultant (2).pdf (126.32 KB) * Apply Now
    $26k-33k yearly est. 4d ago
  • Service Advisor

    Butler Automotive Group 4.1company rating

    Service advisor job in Jacksonville, FL

    BUTLER AUTOMOTIVE GROUP Butler Toyota Jacksonville Job Title: Service Advisor / Service Writer Department: Service Department Reports To: Service Manager WHY JOIN OUR TEAM? -Positive working environment, with a comfortable schedule, no Sundays -Generous compensation plan, with weekly, monthly and annual bonuses -Opportunity to advance in a growing organization -Additional bonuses paid directly from manufacturers -Full training by established, successful managers with proven results -Excellent benefits -Attractive company car lease program SUMMARY Sells and schedules needed service work in the service department. ESSENTIAL DUTIES include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up to date. Explains completed work and all charges to customers. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. Supervises all cleaning and prepping of new and used vehicles. Maintains a professional appearance. Keeps work area clean. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. EDUCATION and/or EXPERIENCE One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $44k-72k yearly est. 60d+ ago
  • Service Advisor

    George Moore Chevrolet

    Service advisor job in Jacksonville, FL

    Job Details JACKSONVILLE, FLDescription The Service Advisor sells and schedules needed service work in the service department Schedule service appointments. Obtain customer and vehicle information prior to arrival when possible. Greet customers in a timely, friendly manner and obtain any additional information. Write up customer's vehicle problems accurately and clearly on a repair order. Test drive the vehicle with customer as needed to confirm problem or refer to test technician. Refer to service history, inspect vehicle at time of write up and recommend additional needed service. Advice customer on the care of their vehicle and the value of maintaining it in accordance with manufacturer's specification. Provide a complete and accurate written cost estimate for labor and parts. Establish a “promised time”. Check with Shop Foreman if necessary. Obtain customer's signature on the repair order or on the write up sheet. Establish customer's method of payment. Obtain credit approval if necessary. Establish a person who is authorized to approve additional work if necessary. Notify the Shop Foreman, Technicians and other Service Advisors of incoming work. Check on progress of the repairs throughout the day. Contact customer regarding any changes in the estimate or promised time. Explain cost and time requirements in detail and get proper authorization before additional repairs are performed. Implement and maintain a service marketing program. Review repair orders to ensure that work is completed and additional work and authorization is noted. Close repair order as needed. Ensure that vehicles are parked in assigned areas. Make sure they are locked and all keys are marked and put away correctly. Keep service department forms, menus and pricing guides up to date. Participate in the dealership's fluid sampling system on a daily basis. Inform customers of the importance of fluid sampling. Remain focused and motivated in selling each and every customer exactly what their vehicle needs to stay properly maintained. Explain completed work and all charges to the customer. Implement a quality control process to eliminate comebacks. Explain to the customer the “Customer Satisfaction Index” (C.S.I.) and its importance. Handle telephone inquiries regarding appointments and work in progress. Inspect all vehicles for body damage. Inform the customer and coordinate with the Body Shop if necessary. Keep work area and service lane clean. Qualifications Prefer 1-2 years related experience. Valid Florida driver license Reasoning skills Customer service skills Math skills Computer skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations. WORKING CONDITIONS: The Service Advisor is regularly required to stand, walk, use hands to finger, handle or feel, reach, stoop, kneel, crouch and crawl. S/he is required to sit, talk, listen and taste/smell. S/he must lift within the parameters of the responsibility of the job. S/he must have close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. S/he is regularly exposed to moving mechanical parts and outside weather conditions. S/he may occasionally be exposed to noise, fumes or airborne particles, toxic or caustic chemicals. The noise level is generally moderate.
    $36k-63k yearly est. 60d+ ago
  • Express Service Advisor

    Hanania Automotive Group 4.2company rating

    Service advisor job in Saint Augustine, FL

    Job Details Hanania Chrysler Dodge Jeep Ram - St. Augustine, FLDescription Are you passionate about delivering exceptional customer service and ensuring vehicle safety and reliability? Hanania Automotive Group is seeking a dedicated Automotive Express Service Advisor who thrives in a dynamic environment and excels at building customer loyalty. If you're ready to make a difference and create outstanding experiences for our customers, we want to hear from you! Position Summary: As an Automotive Express Service Advisor, you'll be at the heart of our customer interactions, building loyalty and ensuring a top-notch service experience. You'll handle numerous customers, manage priorities, and keep follow-ups on track-all while providing outstanding care and creating positive experiences. What we offer: A rewarding compensation package with enticing performance-based incentives that truly recognize your achievements. A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, ensuring you and your family are well-covered. Take advantage of continuous training and development opportunities designed to elevate your skills and advance your career. Join a fast-paced, collaborative team that values your contributions and fosters a positive work atmosphere. Top-Notch equipment and facilities that enhance your productivity and efficiency. Benefit from special employee discounts on vehicle purchases, parts, and services as a token of appreciation for your hard work. Key Responsibilities: Customer Interaction: Greet and assist customers in a friendly manner, setting and confirming appointments to streamline their service experience. Vehicle Assessment: Determine vehicle needs through customer information and walk-arounds, using consultative selling to plan for ongoing maintenance. Repair Orders: Create transparent repair orders with detailed cost and time estimates. Collaboration: Communicate with technicians and parts associates to ensure timely job completion and follow up with customers on vehicle status. Sales Goals: Achieve targeted sales goals and enhance product knowledge to support service maintenance and warranty needs. Cash Handling: Accurately process cash and check receipts according to company policy. Qualifications What we need: Customer Service Expertise: Proven ability to provide exceptional customer service and maintain high satisfaction levels. Goal-Oriented: Ability to set and achieve sales and performance goals. Adaptability: Thrive in a fast-paced environment with multiple priorities. Communication Skills: Strong interpersonal skills and effective communication abilities. Organizational Skills: Excellent organization and follow-up skills, with experience in working with technology. A valid driver's license. Must pass background check and hair follicle drug screen. to become an Automotive Service Advisor at Hanania Automotive Group and help us provide unparalleled service to our valued customers! An Equal Opportunity Employer Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    $35k-45k yearly est. 60d+ ago

Learn more about service advisor jobs

How much does a service advisor earn in Jacksonville, FL?

The average service advisor in Jacksonville, FL earns between $28,000 and $81,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Jacksonville, FL

$48,000

What are the biggest employers of Service Advisors in Jacksonville, FL?

The biggest employers of Service Advisors in Jacksonville, FL are:
  1. Tom Bush Motors
  2. Hanania Automotive
  3. Mazda
  4. Butler Automotive Group
  5. 401 Auto
  6. George Moore Chevrolet
  7. TravelCenters of America
  8. Car Spa
  9. Camping World
  10. Scott-mcrae Automotive Group
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