Service advisor jobs in Jacksonville, FL - 694 jobs

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, JPMorgan Chase, or Merck among many other leading organizations in the Jacksonville area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - Banking & Customer Success Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

The salary range for this role is $14.00 to $14.75 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

Brightway Insurance is a leading property and casualty insurance distribution company with over 300 franchise locations in 35 states. We pride ourselves on delivering exceptional customer experiences and empowering our agents with innovative tools and support. We are currently seeking Customer Service Representative (CSR) to join our team Position Summary: As a CSR, you will play a key role in ensuring our clients receive excellent service and support. You'll assist both new and existing customers by answering questions, processing changes to policies, handling billing inquiries, and supporting sales efforts when needed. Responsibilities: Provide exceptional customer service to policyholders via phone, email, and in-person interactions Assist clients with policy changes, billing inquiries, claims, and general insurance questions Educate clients on available coverages, products, and discounts Maintain accurate records in our CRM and carrier systems Collaborate with agents and producers to ensure a seamless customer experience Support retention efforts by identifying opportunities for cross-selling and upselling Qualifications: High school diploma or equivalent required; college degree a plus 4-40 Customer Service License required 1+ years of experience in insurance or a customer service-related role preferred Strong communication and interpersonal skills Detail-oriented with excellent organizational abilities Proficient in Microsoft Office Suite and comfortable learning new software Why Join Us? Competitive salary plus performance bonuses Opportunities for career growth and professional development Supportive team environment Work that makes a difference in people's lives

This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. JOIN OUR TEAM AND MAKE A DIFFERENCE! Are you a detail-oriented individual who is passionate about your community? Are you customer service minded and enjoy helping others? Are you skilled in researching, planning and organizing projects/events? Are you interested in a professional opportunity that allows you flexibility and autonomy? If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you! This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating. Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as: Performing area orientations Helping to secure housing Identifying schools for enrollment Opening bank accounts Securing a Social Security Number Obtaining a driver's license Qualifications Expert knowledge of city and surrounding areas, including local schools Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle Proficient in basic computer applications A flexible schedule that would accommodate an ad hoc working style Skills Excellent verbal and written communication Ability to research efficiently Effective at problem-solving Skilled in time-management Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs. WANT TO LEARN MORE *******************************

Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Fields Lexus of Jacksonville is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships. Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization Responsibilities * Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled * Ensures that the daily inventory of technicians' time is consistently sold to service customers. * Distribute work between technicians efficiently Qualifications * Organized and friendly personality * Demonstrated ability to manage others * Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance. * Acceptable motor vehicle driving record according to dealership guidelines * Willing to submit to a pre-employment background check What We Offer - Benefits Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services, Sundays off. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions; regularly required to stand; walk; use hands to finger, and reach with hands and arms; climb or balance; and talk or hear; required to stoop, kneel, crouch, or craw; occasionally required to sit; must regularly lift and/or move up to 40 pounds; Specific vision abilities required by this job include close vision, and depth perception; test driving customer's vehicles; frequently exposed to moving mechanical parts and fumes or airborne particles; the noise level in the work environment is usually moderate.

Dealership:L0820 Atlantic Coast HondaAtlantic Coast Honda Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life! We are one of over 300+ Lithia Motors Dealerships nationwide representing over 48 manufacturers in 24 states! Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals. Responsibilities: As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system. Communicate additional repair and service needs to the customer based on vehicle inspection. Administer the manufacturer warranty for qualifying vehicle repairs. Keeping customer informed of service specials, completion times and service expenses. Qualifications: Previous Service Advisor experience, preferred. Prior experience as an automotive technician a plus. A team player who is focused on providing exemplary customer service. Basic mechanical understanding of an automobile. Acceptable driving record and a valid driver's license in your state of residence We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

One of the best places to work in Jacksonville is looking for an additional experienced & enthusiastic BMW Orange Park Service Advisor to join our award-winning team. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - this may be the right opportunity for you. JOB DESCRIPTION: Assist customers in all their automotive service needs including the following steps: Assist in scheduling appointments Greet customers and facilitate the check in process Listen to the customer and document their concerns Write a repair order based on vehicle repair needs and customer feedback Sell the necessary repairs as needed. Communicate updates to the customer during the repair process Provide an interactive delivery of the vehicle back to the customer Cashier duties, when needed BENEFITS: Compensation - Salary + bonuses based on Sales and Customer Satisfaction Scores- Based on experience Great Schedule - Monday to Friday 7AM-5PM with one late night 7AM-7PM and only every third Saturday 8AM - 4PM, Closed Sundays Full Benefits Package - Medical, Dental, Disability, Paid vacations, Vision & 401k (with up to a 3.5% company match) available Advancement Opportunities - our average employee (out of 320) has been with us for six years and we like to promote from within. EOE - we are an Equal Opportunity Employer Great Work Environment - a family-friendly & drug-free workplace. We've been named one of the Best Places to Work in Jacksonville for the past 5 years. Wellness Program - we offer discounts towards company benefits for completion of wellness related activities including lunch and learns, fitness challenges and more as well as discounts for gym memberships, healthy vending options and a culture that supports healthy living. LOCATION: Tom Bush BMW Orange Park is located at 6914 Blanding Blvd, 1 mile north of I-295. We are located directly next door to our sister store, Mazda City Orange Park. SUPERVISION: Your supervisor will be our Service Manager, James Latham, who has over 15 years of automotive experience. ATTIRE: Tom Bush polo shirt (provided) & pants or skirt DESIRED SKILLS & EXPERIENCE: Prior automotive Service Advisor experience Recommended Candidates must have outstanding customer service phone skills and good organizational skills Outgoing personality with expertise at developing relationships (i.e., a "people person") Excellent verbal/written communication, presentation skills (including use of MS Office) Ability to operate an automobile with a valid driver's license

Job DescriptionDescription: LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 70 locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking to add a Service Advisor to our growing team to help us continue our mission to become the best car wash in the industry. Benefits: $$ Earn Commission $$ *401K match *Health Benefits/HSA Vision *Dental Life insurance Vacation/Sick Time or PTO Employee Discount program Employee Assistance Program (*Some benefits require a 1 year measurement period or age requirement) Reports to: General Manager FLSA Status: Non- Exempt Essential Functions: Present, promote and sell LUV membership passes using knowledge-based retail sales. Establish, develop, and maintain positive business and customer relationships. Achieve agreed upon sales targets and outcomes within schedule. Educate customers on promotions, memberships, and products to create the ideal service experience. Relationship management skills and openness to feedback. Job holder must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website. Requirements: Physical Demands: Occasional prolonged periods of walking/standing. Work outside in varying weather conditions. Standing for long periods of time during shift. Having a sense of urgency while maintaining a friendly & courteous attitude. Ability to lift 25 pounds unassisted. Skills: Highly motivated and target driven with a proven track record in membership sales. Excellent selling, communication, and negotiation skills.

Volkswagen of St. Augustine is the newest franchised dealership in Saint Augustine. Our customer focused team is driven by building extraordinary relationships within our community and organization. Our atmosphere is different than other stores. We provide a comfortable working environment where we provide solutions for our customers. We are up front with our customers and each other. In our second year of business we have seen our sales and service grow by 150% year over year and growing! Job Description Our service team operates together to provide an exceptional and personal experience for every customer. We are motivated by shared core values and believe that our service selling is helping. Team members are expected to : Schedule appointments with service customers. Refine their skills through our coaching program and through independent learning Understand the services that we offer by completing assigned courses Work with service customers at the dealership providing a consultative, needs and solutions based personalized presentation Follow-up with service customers Not settle for mediocrity! A positive attitude with a keen sense of personal accountability is a must. You can expect: Monday through Friday workweek with occasional Saturdays a clean and modern facility supportive management and team members continuous learning Qualifications Alignment with our HEART values - Helpful, Efficient, Always Improving, Respectful, Thankful Verifiable 3 year minimum service advisor experience Superb motivation to excel, help our customers, and grow with the organization The ability to quickly create rapport with all types of people Willingness to be coached toward improvement Verifiable above average customer service scores Effective time management skills Above average computer skills Additional Information All your information will be kept confidential according to EEO guidelines.

Beaver Mitsubishi of St. Augustine is seeking experienced Automotive Service Advisors to join our growing team. You will be the primary point of contact for our service customers, ensuring a seamless and positive service experience. This role is ideal for candidates with excellent communication and organizational skills, and who excel at understanding customer needs, scheduling appointments, communicating service recommendations, and ensuring customer satisfaction. Responsibilities: Greet service customers promptly and courteously upon arrival. Listen attentively to customer concerns and accurately document vehicle issues and service requests in our system. Schedule service appointments efficiently, optimizing the service department's workflow. Collaborate with factory-trained technicians to diagnose vehicle problems and determine necessary repairs and maintenance. Prepare clear and accurate repair estimates, explaining recommended services (including brand-specific procedures and parts) and associated costs to customers. Advise customers on the importance of regular maintenance and recommend relevant services to ensure optimal performance and longevity. Obtain customer authorization for all service work and communicate any changes in the repair plan or cost estimates promptly. Keep customers informed about the status of their vehicle service, providing timely updates and addressing any questions or concerns. Conduct post-service follow-ups to ensure customer satisfaction and build lasting relationships with vehicle owners. Process service invoices and payments accurately and efficiently. Maintain a clean and organized service reception area. Stay updated on product knowledge, technical service bulletins, and warranty policies. Adhere to all dealership policies, procedures, and safety regulations. Qualifications Previous experience as a Service Advisor, Service Writer, or in a customer service role within an automotive dealership environment is preferred. Experience working with import brands, particularly Mitsubishi, is a strong advantage. Solid understanding of automotive systems and the service requirements of Mitsubishi vehicles. Excellent communication, interpersonal, and active listening skills. Strong commitment to providing exceptional customer service. Proficiency in using dealership management systems (DMS) and computer applications. Strong organizational skills and attention to detail. Ability to multitask and prioritize effectively in a fast-paced environment. Valid driver's license. What we offer: Employee purchase and service discount Medical, Dental, Life, Disability insurance Flexible Spending Plan 401(k) retirement plan Paid Vacation Family-oriented and friendly work environment Tenured leadership and management team, with a focus on career development What makes working here special? The Beaver Culture: We spend so much of our time with those we work with-our lives should be better for it. That's why we make it a core value to create a positive, supportive work-life experience. The Guest experience matters deeply, but so does the experience of our team. When we take care of each other, our work is more meaningful, our relationships are stronger, and our lives are better for it. Continuous Growth: Growth is also central to our culture. We provide continuous learning, advancement opportunities, and honest coaching to support your professional journey and personal success. Team and Family: Yes, we know how to have fun! From team celebrations to day-to-day laughter, we believe joy is part of doing great work. We're more than a team - we're a family built on trust, respect, and the shared drive to succeed together. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Tire Outlet is more than a tire store. We're a complete automotive repair business that offers a range of services from tire and oil change services to air conditioning and tire service. Our customers know they can depend on our team of mechanics to fix their vehicles right the first time. No matter what your vehicle needs, you can count on us for exceptional tire and auto services. The Service Advisor is responsible for selling and promoting all products and services offered by Tire Outlet by following the company's store standards and expectations. They help manage the team and workflow in the shop, and are the manager on duty when the store manager is out. COMPENSATION: $16-$20/hr -based on expeirence. Principal Duties and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned Qualifications: High School Diploma or equivalent Prior experience as a Service Advisor is helpful, but not required Professional appearance and proven ability to work in a process driven environment Possess valid driver's license Must be at least 18 years old Ability to work a minimum of five days per week, including Saturday's Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement, up to $3,000 annually Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement! Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance A Prime Car Wash team member position is more than just a job, it is an opportunity to gain life experience that goes beyond just cleaning vehicles. Prime Car Wash is a great opportunity for people of all ages, and backgrounds, and NO experience is required. We strive to deliver a great company culture, growth opportunities, competitive pay and benefits. BENEFITS of working for Prime Car Wash: Great culture Rapid company growth with opportunities for career advancement FREE car washes Sales commission potential up to $2,500 per month in addition to hourly wage Team building activities such as company outings, sporting events & food trucks Medical, dental & vision benefits for full-time employees RESPONSIBILITIES: Greet guests in a friendly manner, creating a pleasant atmosphere Manage payment transactions Explain memberships and services Educate and sell guests Prime services Assist your team in drying, cleaning the interior, and processing vehicles Follow Prime policies and procedures Uphold Prime Core Values CHARACTERISTICS: Strong customer service skills Strong communication/verbal skills Reliable, honest, eager to grow Minimum of 16 years of age Do you have experience as an automotive service advisor? We want you to join our team, hiring immediately! Do you have experience as a host, cook, server, bartender, shift manager? We can train you for a role in sales and service advising at Prime Car Wash. At Prime Car Wash, we pride ourselves on being a safe, professional, indoor/outdoor work environment for you as a team member. Prime Car Wash is revolutionizing the car wash industry! We are committed to innovation and change. As a company, we strive to deliver exceptional quality, experience, and speed of service to our customers by demonstrating the Prime Core Values. Thank you for your interest in employment with Prime Car Wash. Compensation: $13.00 - $15.00 per hour Switch gears to a career that moves you and join the Prime Team! Our company mission is to empower people to achieve a higher level of GREATNESS! We just so happen to wash cars as well. Prime Car Wash offers an exceptional company culture, team environment, ability to learn and move up within the company as well as leadership training and personal development. We have company outings, competitions, fun and interactive game based training, and other team building activities. We offer benefits, PTO, and lots of room to grow with the company. Do you have what it takes to join the Prime Team? Switch gears and join the Prime team now!

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Represents the dealer sales lane at the location on sale days - promotes services such as Manheim certified, accept and solicits reserve numbers from dealers, up sells products and services, etc. Works with lane, department managers, market sales team, and other coordinators to ensure each vehicle crosses the auction block on sale day also responsible for ensuring vehicles are re‐ran if needed. Works directly with customer onsite, via email & phone to ensure expectations are met and service issues are resolved. * Champions all sale day preparations (pre/post activities) related to in‐lane and online sales. * Demonstrates professionalism and sincere appreciation for the business relationships that have been established amongst the dealers and Manheim. * Investigates, troubleshoots, and resolves customer problems and issues; serves as a liaison between customers, sales teams, and location personnel to reconcile problems and to maintain a high level of customer service. * Assist with customer care issues and respond to dealer inquiries, problems, or concerns in a professional manner and escalate as necessary. * Educate customers on Online Vehicle Exchange, Simulcast, Manheim.com, and on other Manheim services & products. Provide assistance and training in usage. * Provide consultation to customers regarding the setting of floor prices prior to every sale and educate dealers if needed to MMR. This will guarantee the success of a dealer's in-lane and online offerings and ensure Manheim sets realistic dealer expectations on selling cars. * Develop and strengthen relationships with dealers over the phone, online, and at the Auction through planned contact and meetings, as well as feedback sessions regarding Auction and online use and services. * Serve as initial contact for buyers and sellers. * Maximize the number of transactions on OVE. Promote all listings onsite and offsite. * Load inventory for dealers, including no sales, transfer inventory from AutoTrader/others, and vehicles with condition reports. * Solicit inventory and offer additional services to all buyers (PSIs, recon, CRs) * Work with the manager to ensure a consistent and effective online and in-lane customer experience, appropriate transaction processing, high customer satisfaction, and service levels. * Walk vehicles for/with account representative and make recommendations for reconditioning to increase vehicle value. * Reviews vehicles in sales line‐up, locate missing vehicles, and works with customers and operations to ensure that vehicles are prepared for sale (i.e., approval for repairs, frame checks, mileage, and VIN check). * Coordinates with Recon shops to ensure that repairs are completed in a timely manner * Works closely with vehicle check‐in and lot operations to ensure all work is completed on dealer vehicles (i.e., recon, inspections, details, etc.). * Contacts inside support if units are pulled from the sale or online for work not being completed or mechanical issues so this can be communicated to the customer. * Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles. * Review vehicles in sale lineup, locate missing vehicles and work with account representatives to ensure vehicles are ready for sale. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * 4 years of experience in a related field (e.g. Customer Service Industry, Auction Experience, Working with Car Dealerships, Sales/Service); or a High school diploma/GED with 3 years of experience in a related field; or an AS/AA degree, BS/BA degree or certification in a related discipline. * Safe drivers needed; valid driver's license required. * Effective communication (written and verbal) and interpersonal skills required. * Ability to work in a high-performance, fast paced team environment. * Solid computer skills, including the ability to use the Internet and MS Office effectively. * Ability to adapt to and work effectively within a constantly changing environment. * Excellent customer service and problem-solving skills are required. Ability to sit or stand for prolonged periods of time. * Ability to perform repetitive tasks; manual dexterity. * Vision abilities required include close, distance, and depth perception Preferred: * 1 - 3 years of Auction experience or 2 - 4 years of dealership experience is strongly preferred. * Previous experience in sales support role desired. * Ability to speak Spanish a plus Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Job Objective The Service Consultant ensures excellent client service to all internal and external clients by coordinating, prioritizing, communicating, and following up on all Service Orders. They will be responsible for the quality of each aftercare experience, ensuring the department standards are in line with company strategy. This role supports the organization, workflow, special order/spare parts management long-term operational efficiency, and generation of revenue throughout the Aftercare department. Responsibilities Identifying, sharing best practices throughout the business, and demonstrating excellent teamwork across the showroom and support services. Provide an exceptional client service experience by exceeding client expectations. Obtain a firm understanding all watch functions and ability to teach others when necessary. Measuring wrist sizes, changing straps and sizing bracelets. Utilize up-selling and cross-selling techniques for aftercare and special-order services to generate revenue. Constant and clear communication regarding status updates with clients, management and sales associates on an as needed basis. Client outreach/follow up to ensure satisfaction of services and to promote further business. Maintain organization of Aftercare area and toolkits as well as spare parts catalogue. Monthly audit of repair tools. Weekly audit of repairs via Perpetual Inventory and bi-weekly follow-up with repairs at vendors/clients. Duties such as but not limited to wrapping timepieces for protection, warranty activation, preparing timepieces post-transaction, preparing and shipping repairs. Ensure a cohesive working relationship between Aftercare and other departments/boutiques Ensure a strong and collaborative relationship with the Service Centers. Respond to client queries by telephone or email within the agreed upon timeframe. Oversee the client repairs process from beginning to end. Handle and resolve client complaints with a sense of urgency. Maintain all documentation, objectives, initiatives, PCI compliance and audit policy within the Aftercare department. Assist the manager with general fulfilment duties. Represent company and brand values. Attend departmental meetings, represent the brand at interna external meetings and or trainings. Recommend changes to systems and procedures to improve the efficiency of the showroom operations. Continually review operational practices to ensure best practice is delivered at all times. Implement the Equal Opportunities policy into your daily activities whenever possible. Be responsible for your own health & safety and that of your colleagues, in accordance with the Health & Safety and relevant directives. Work in accordance with IT policies and to ensure all new systems and data are secure. Other projects or tasks as assigned by management. Knowledge and Skills Preferred Experience * Experience with luxury watches. * Technical knowledge of timepieces and ability to change or size straps/bracelets * Knowledge of legal requirements surrounding their role particularly in the areas of Retail law, Health & Safety, & Security. Required Skills * Ability to manage and deliver operating costs, identifying suitable efficiency improvements. * Excellent project, planning, change and time management capabilities. * Exceptional communication and interpersonal skills. * IT literate. * Highly numerate with ability to understand and analyse performance and make effective decisions to ensure KIPs are delivered. * Results focused, understanding what is important to the business and to the client. * Flexible/Adaptable to change. Physical Requirements Required to stand up for long periods of time Ability to travel when required Working Conditions and Environment Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends Documents * Service Consultant (2).pdf (126.32 KB) * Apply Now

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

The salary range for this role is $14.00 to $14.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

Brightway Insurance is hiring a Full-Time Client Concierge in Saint Augustine As a Client Concierge you will be the first point of contact for our clients, providing them with exceptional service and support. You will play a crucial role in maintaining our agency's reputation for excellence and ensuring client satisfaction. Key Responsibilities Greet and assist clients in person, via phone, email, and live chat, addressing inquiries and providing information on insurance products and services. Assist clients with policy changes, renewals, and claims, ensuring timely and accurate processing. Collaborate with the sales team to identify client needs and recommend appropriate insurance solutions. Maintain organized client records, process paperwork, and manage scheduling to support agency operations. Follow up with clients to ensure satisfaction and encourage policy renewals and referrals. Qualifications High school diploma or equivalent; college degree preferred. Previous experience in customer service, insurance, or administrative roles is advantageous. Strong communication, organizational, and multitasking abilities; proficiency in Microsoft Office Suite and CRM software. Possession of a 4-40 Customer Representative license is preferred or the willingness to obtain one. Established in 2008, Brightway Insurance has grown to become one of the largest privately-owned property and casualty insurance distribution companies in the U.S., with more than 350 agencies across 38 states and over $1.4 billion in annual premiums. Our unique franchise model offers agents the opportunity to focus on sales while we handle back-office operations, including carrier relations, licensing, and marketing support. This approach allows our agents to maximize their sales efforts and build lasting client relationships. If you're an ambitious and driven individual eager to advance in the thriving insurance industry, Brightway Insurance offers the perfect opportunity. Take the next step in your career as a Client Concierge-apply today!