Service advisor jobs in Jacksonville, NC

Automotive Service Advisor New Bern Auto Group is looking to expand our team to assist with our growing customer base. We are looking for individuals who are organized and detailed with a strong customer service base. The Service Advisor will act as a liaison between customers and technicians. Communicate with customers to determine their vehicle issues and repair timelines. Provides technicians of accurate symptoms to properly diagnose vehicles. Our ongoing training programs and managers who work side by side with you help ensure your success and growth in the automotive industry and our company. We provide an excellent work environment with investments in our employees and facilities. The candidate must possess above average customer service and communication skills. What We Offer Competitive Pay Plan Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Discounts on products and services Service Advisor responsibilities: Meet and Greet customers and perform an initial write up Communicates with customers throughout the day Consult with technicians regarding necessary repairs and maintenance Use your knowledge of our products and services to sell and provide in depth explanation of features and benefits Answer questions about service scheduling, completion times, drop off and pick up of customer cars. Managing Department workflow and scheduling Maintaining a positive customer relationship to ensure repeat business Making sure all customer's invoices match estimates and process payment for invoices Applicant qualifications: Quick learner in computer operating systems A strong understanding of automotive technology and the auto industry Excellent customer service, interpersonal and communication skills. Goal Oriented

OUR CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of the members journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Civic Advisor will embody Civics values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations. Builds and fosters relationships with current and potential members to increase their financial well-being. Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed. Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed. Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner. Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the members financial information. Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed. Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary. Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed. Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience. Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices. Collaborates with internal departments to provide a closed-loop experience for member requests. Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate. JOB QUALIFICATIONS Here are a few qualifications you MUST have to be qualified for this position. Minimum 1 3 years of customer service experience, or a Bachelors degree. High school diploma or equivalent. Excellent verbal, written, telephone and interpersonal communication skills. Demonstrated strong customer service skills. Notary Public in North Carolina, or ability to achieve in the first 6 months of employment. PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. Ability to lift a minimum of 25 lbs. (file boxes, computer printer). Travel required on occasion. Here are a few qualifications wed LIKE for you to have. Credit Union member service experience. Knowledge of financial products and services, mobile and on-line banking a plus. If you have questions about this position description, please feel welcome to ask. You can reach HR at: Human Resources 3600 Wake Forest Rd, Raleigh, NC 27609 ******************** Requirements: PI8424c6***********1-38846979

Service Advisor Are you ready to take your career to the next level? Do you want to be a part of the winning team? Looking for a change of scenery? Our family of Harley-Davidson dealerships represents a multi-point dealership family situated in the Southeast and Mid-Atlantic regions. We are a well-established award-winning family of dealerships who takes pride in offering superior customer service and hiring experienced, knowledgeable team members. Our Harley-Davidson dealership is now accepting applications for full-time self-motivated Service Advisors who possess a customer-focused attitude. An Equal Opportunity Employer Benefits: 401K Paid Vacation & Holidays Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance Health Flexible Spending Account Company Discounts Opportunities for growth and professional development Position Summary: Service Advisor Become skilled at assessing Harley-Davidson© motorcycles for repair, customization, performance and maintenance, etc. Estimate costs and completion times of service work, and clearly communicate them to the customer, notifying the customers of any changes, delays, or additional work needed. Open & close all customer paid, warranty, and internal repair orders. Strategically assign jobs to technicians based on skill level and project schedule. Review work-in-progress to ensure quality and timeliness. Handle all scheduling of customer appointments and follow up calls. Perform cashier functions, as needed. Assist in maintaining a smooth-running efficient service department with a high degree of customer satisfaction. Promote additional services by communication of service specials or additional work needed. Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”. Qualifications and Job Requirements: Knowledge of Harley-Davidson motorcycle servicing a major plus. Technical repair education through Motorcycle Mechanics Institute or UTI also a major plus. Exceptional customer service skills and attention to detail are a necessity. Past experience as a Service Advisor or Service Consultant go to the top of the list All statements made by applicants for employment du ring the application will be checked for accuracy. We offer equal employment opportunities to all qualified persons without regard to race, color, sex (including gender identity and sexual orientation), religion, age, national origin, genetic information, citizenship status, marital status, pregnancy (including childbirth, related medical conditions, and lactation), physical or mental disability, past, present, or future service in the Uniformed Services of the United States, or any other basis prohibited by local, state, or federal law. If you need help to fill out this application form or during any phase of the application, interview, or employment process, please notify the Human Resources Officer to discuss accommodations. The use of this form does not mean there are positions open and does not obligate us in any way.

Job Description SERVICE ADVISOR As a Service Advisor, you'll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability. Benefits Health, dental, vision insurance 401k match Paid time off Growth opportunities Paid holidays Close to the beach Competitive pay Employee discount program Responsibilities Making appointments, processing repair orders, quotes and invoices Providing customer support via phone and face-to-face at the dealership Qualifying customer problems and logging them for technicians to review Ensuring customer approval for all remedial work to be carried out Promoting our range of vehicle parts and accessories Internal coordination of service work to adhere to commitments made to customers Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle Qualifications Prior experience as a service advisor or service writer required Candidates MUST possess above-average phone and communication skills Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients on products and services Excellent follow-up and follow-through skills to ensure client satisfaction Must have the ability to communicate technical information in non-technical terms to clients Ability to evolve and adapt to changing business needs We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Stevenson-Hendrick Mazda WilmingtonLocation: 5911 Market Street, Wilmington, North Carolina 28405 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following: Works with customer and technician to identify required maintenance. Advises customers on necessary and recommended services. Offers additional services and repairs to customers. Computes cost of replacement parts and labor to restore vehicle to condition specified by customer. Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer. Schedules appointments with customer. Meets dealership's standards for repair and order production. Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company's Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries. Working knowledge of the mechanical operations of vehicles. Excellent interpersonal, customer service, and organizational skills. Certificates and Licenses: √ Valid Driver's License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products. Ability and knowledge of the Dealership Management System and other web based applications utilized for operations. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions. Environment Demands: Duties are generally performed in the service area. Responsibilities may include conducting road tests on customer vehicles. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. Math Ability: Ability to add, subtract, multiply and divide. Reasoning Ability: Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit *********************************************************************************************

OUR CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of the member's journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Civic Advisor will embody Civic's values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations. Builds and fosters relationships with current and potential members to increase their financial well-being. Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed. Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed. Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner. Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the member's financial information. Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed. Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary. Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed. Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience. Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices. Collaborates with internal departments to provide a closed-loop experience for member requests. Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate. JOB QUALIFICATIONS Here are a few qualifications you MUST have to be qualified for this position. Minimum 1 - 3 years of customer service experience, or a Bachelor's degree. High school diploma or equivalent. Excellent verbal, written, telephone and interpersonal communication skills. Demonstrated strong customer service skills. Notary Public in North Carolina, or ability to achieve in the first 6 months of employment. PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. Ability to lift a minimum of 25 lbs. (file boxes, computer printer). Travel required on occasion. Here are a few qualifications we'd LIKE for you to have. Credit Union member service experience. Knowledge of financial products and services, mobile and on-line banking a plus. If you have questions about this position description, please feel welcome to ask. You can reach HR at: Human Resources 3600 Wake Forest Rd, Raleigh, NC 27609 ********************

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Automotive Service Advisor New Bern Auto Group is looking to expand our team to assist with our growing customer base. We are looking for individuals who are organized and detailed with a strong customer service base. The Service Advisor will act as a liaison between customers and technicians. Communicate with customers to determine their vehicle issues and repair timelines. Provides technicians of accurate symptoms to properly diagnose vehicles. Our ongoing training programs and managers who work side by side with you help ensure your success and growth in the automotive industry and our company. We provide an excellent work environment with investments in our employees and facilities. The candidate must possess above average customer service and communication skills. What We Offer Competitive Pay Plan Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Discounts on products and services Service Advisor responsibilities: Meet and Greet customers and perform an initial write up Communicates with customers throughout the day Consult with technicians regarding necessary repairs and maintenance Use your knowledge of our products and services to sell and provide in depth explanation of features and benefits Answer questions about service scheduling, completion times, drop off and pick up of customer cars. Managing Department workflow and scheduling Maintaining a positive customer relationship to ensure repeat business Making sure all customer's invoices match estimates and process payment for invoices Applicant qualifications: Quick learner in computer operating systems A strong understanding of automotive technology and the auto industry Excellent customer service, interpersonal and communication skills. Goal Oriented

The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to: * Provide phone and in-dealership technical assistance * Troubleshoot and solve final repair attempt situations * Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement * Manage dealership technical training requirements * Provide support for C.A.G. / Engineering / proving grounds requests * Recall and Rapid Response (RRT) follow up and reduction * Act as quality feedback liaison Provide dealership consultation on the following: * Repair Service Agreements and facilities inspections * Tools/equipment/facility * Customer experience and improved Fixed First Visit * Repair shop process improvements and proactive business planning with a focus on the customer Basic Qualifications: * Associates Degree in Automotive Technology OR a high school diploma / GED AND automotive trade school certification * Excellent verbal communication skills * 3 + years of experience advising dealerships or in automotive technical service (automotive car repair, certified automotive technician) * Excel in building positive working relationships, customer satisfaction and issue resolution * Self-motivated with demonstrated ability to achieve goals under minimal supervision * Willing to relocate * Required to travel domestically (61-80%), 50% overnight travel Preferred Qualifications: * Bachelor's degree in Business, Automotive Technology, or related field * Dealership experience * ASE certification * Body shop experience Salaried Employee Benefits (US, Non-Represented) * Health & Wellbeing: Comprehensive coverage encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability. * Compensation, Savings, and Retirement: Annual incentives, 401(k) with match, and student loan refinancing. * Time Away from Work: Paid time includes company holidays, vacation, and Float/Wellbeing Days. * Family Benefits: 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life/Disability and other Insurances. * Professional Growth: Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups. * Company Car & More: Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends. Salary: $80,000 to $122,800, pay will depend on several factors including experience and location of position.

The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to: Provide phone and in-dealership technical assistance Troubleshoot and solve final repair attempt situations Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement Manage dealership technical training requirements Provide support for C.A.G. / Engineering / proving grounds requests Recall and Rapid Response (RRT) follow up and reduction Act as quality feedback liaison Provide dealership consultation on the following: Repair Service Agreements and facilities inspections Tools/equipment/facility Customer experience and improved Fixed First Visit Repair shop process improvements and proactive business planning with a focus on the customer

1053 U.S. 258, Kinston, NC 28504 General Motors / GM Certified Service Technician / MechanicGenerous Pay Plan + Great Benefits! Up to $5,000 Sign-on Bonus for Qualified Candidates! $35 - $45 per hour! Do you have GM Tech Experience and would like to continue your Career with a Great Company? If so, please apply online today!Dont miss this great Career Opportunity! Walk-in Applicants are Welcome! Deacon Jones, one of the most renowned dealership groups, has recently purchased Sale Auto Mall in Kinston, NC. We sell and service BMW, KIA, Chevrolet, Ford, and a wide variety of certified used vehicles. We need to hire GM-Certified Service Technicians/ Mechanics and look forward to having you join our team to ensure that our customers continue to enjoy excellent customer service. We value our employees and invest in their success. Apply Online Today! The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is: 'We Treat You How We Would Like to be Treated'. We offer: Generous pay plan! $35 - $45 per hour! Relocation assistance available Up to $5,000 sign-on bonus for the right candidate Medical, Dental and Vision Insurance Employee purchase program Paid Vacation / Sick time Opportunity for advancement Responsibilities GM-Certified Service Technician: Perform work as outlined on repair order accurately in accordance with dealership and factory standards Diagnose cause of any malfunction and perform repair Efficiently repair automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc., in accordance with dealership standards. This includes diesel vehicles. Communicate with parts department to obtain needed parts Examine the vehicle to determine if additional safety or service work is required. Notify service advisor immediately if additional work outlined is not needed or required Notify service advisor immediately if repairs cannot be completed within the time promised Document work performed Keep shop area neat, clean and be able to account for all dealership-owned tools at all times Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor Qualifications/Requirements GM-Certified Service Technician: GM certification and experience is required Ability to read and comprehend instructions and information Must be a team player Valid driver's license and good driving record Please upload your resume and complete the online assessment Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Treasury Services Specialist II Reports To: Treasury Services Sales Team Leader None FLSA Status: Exempt Responsible for direct sales of new treasury services products that are moderate to complex in nature. Act as single point of contact for assigned business customers, expansion of existing business relationships, and the retention of customers. The Treasury Services Specialist will be responsible for selling the products and services related to treasury services; developing an understanding of the core processing system and the various modules attached to that system. This associate will ensure the treasury services products are implemented and working efficiently and effectively for their customers; working closely with IT, Bank Operations, Electronic Delivery, Commercial Lending and Retail Sales to meet all customer needs. Associate will coordinate between the departments, as well as with customers; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. May also provide/refer other banking services as needed by customers. Specific Job Functions (Duties/Responsibilities): Solicit and call on prospects and clients for Southern Bank Treasury Services. Analyze client needs and make proposals for new and enhanced treasury services offerings to clients. Recommend products, procedures or services that may streamline the customer's interactions Operate efficiently, execute with precision on complex client requests and request support as necessary to build and strong client relationships Insure all treasury services offerings comply with Bank policy and all applicable laws and regulations with appropriate risk management oversight Support Bank business development efforts Make joint calls on large or unusual customers in support of calling officer efforts Actively seek, sale and onboard new commercial customers with treasury services; cross-refer to other lines of business calling officers for relevant product assistance Maintain current knowledge of all Bank services and products. Proactively manage and service assigned market areas. Meet or exceed assigned sales and service goals For assigned markets, serve as product expert for all treasury services front end systems, products, services Participate in treasury services product training for customers as required Ensure timely and effective escalation and remediation of issues Ensure sound risk decisions commensurate with the business unit risk appetite is applied Perform other duties as assigned JOB REQUIREMENTS: Knowledge/Skills/Abilities Required: The ability to effectively manage established business development process - schedule, prepare for and conduct professional business development calls on customers and prospects Current knowledge of the Treasury Services industry, services and process - ability to analyze commercial and small business liquidity/cash control needs and requests Knowledge of applicable lending and depository laws and regulations and related industry policies Ability to work with limited supervision, and seek assistance as needed Personal credibility and the ability to sell Bank products and services Excellent oral and written communications skills; strong sales presentation experience Education/Experience Requirements: Bachelor's degree in business or a related field preferred 2-5 years of treasury services sales and service experience 3-5 years banking or private banking experience required 1-4 years achieving personal business development targets met or exceeded Certified Treasury Professional (CTP) credential preferred Superior analytical skills; ability to analyze new and existing relationships Excellent verbal and written communication skills and excellent presentation skills Ability to effectively manage time and to manage multiple priorities with minimal direct supervision Ability to work as an individual contributor while maintaining partnership with other team members Superior customer relations skills. Must be able to establish and maintain a high level of credibility with all levels of internal staff and external customers.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Training & development 401(k) matching Company parties Employee discounts At Delaney Tire and Auto we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Delaney Tire and Auto Entry Level Service Writer you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc. Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop service specials Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed Supervise up to ten employees Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks Maintain inventory counts Overall cleanliness and organization of the facility Other duties as assigned Qualifications General automotive knowledge Excellent customer service disposition Good communication skills Leadership ability Team building skills Ability to work a flexible retail schedule including weekends, evenings and holidays Valid drivers license

Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Location: Havelock, NC Job Summary: The primary responsibility of the Service Writer is to assist with the organization of the Service Department as well as managing, evaluating and executing the daily administrative functions for Branch and Corporate Service teams. In addition, the Service Writer will serve as a working team member and individual contributor to the overall team's success. Typical Duties and Responsibilities: * Assist the Service Manager with opening and closing of service orders * Ensure all required documentation, including appropriate check in/out form, is completed properly and uploaded to MDI * Provide estimates to customers for repairs and billable charges * Work directly with the Sales team and notify Sales of any potential billable charges * Ensure all billable charges are included on service orders and are invoiced accordingly * Verify all information in MDI is current and correct for all units' * Maintain fleet folders to include service documentation, correct component information as applicable, and current photos of units * Maintain organization of part information in MDI, including creation of bar codes as required * Complete and submit appropriate warranty claim forms as required for processing * Prioritize and organize repairs to fleet rental equipment, vehicles, rigs, and tractors as directed by Service Manager * Ensure all vehicle inspections are current, and inspection results are uploaded to MDI * Organize and track all field failure reports for accuracy and completion, review with Service Manager as appropriate * Work directly with the Purchasing team to ensure all parts are ordered against the proper service order/fleet number * Adhere to applicable company and regulatory agency environmental, health and safety standards * Ensure that The Mersino Way is a guiding document in all daily activities Qualifications: * 1-2 years' experience as diesel or heavy-duty mechanic * Degree or certificate in diesel or heavy-duty repairs or related field preferred * Planning and organizational skills in handling multiple projects Specific Expectations: * Excellent internal and external customer service skills * Ability to work effectively with others * Ability to multi-task in a changing environment * Excellent written and verbal communication skills * Strongly self-motivated, ability to perform tasks with little or no direction * Ability to work a flexible schedule to meet job requirements * Strong time management and organizational skills * Required intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled

SERVICE ADVISOR As a Service Advisor, you'll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability. Benefits Health, dental, vision insurance 401k match Paid time off Growth opportunities Paid holidays Close to the beach Competitive pay Employee discount program Responsibilities Making appointments, processing repair orders, quotes and invoices Providing customer support via phone and face-to-face at the dealership Qualifying customer problems and logging them for technicians to review Ensuring customer approval for all remedial work to be carried out Promoting our range of vehicle parts and accessories Internal coordination of service work to adhere to commitments made to customers Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle Qualifications Prior experience as a service advisor or service writer required Candidates MUST possess above-average phone and communication skills Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients on products and services Excellent follow-up and follow-through skills to ensure client satisfaction Must have the ability to communicate technical information in non-technical terms to clients Ability to evolve and adapt to changing business needs We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to: Provide phone and in-dealership technical assistance Troubleshoot and solve final repair attempt situations Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement Manage dealership technical training requirements Provide support for C.A.G. / Engineering / proving grounds requests Recall and Rapid Response (RRT) follow up and reduction Act as quality feedback liaison Provide dealership consultation on the following: Repair Service Agreements and facilities inspections Tools/equipment/facility Customer experience and improved Fixed First Visit Repair shop process improvements and proactive business planning with a focus on the customer

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Benefits: 401(k) Bonus based on performance Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Training & development 401(k) matching Company parties Employee discounts At Delaney Tire and Auto we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. ResponsibilitiesAs a Delaney Tire and Auto Entry Level Service Writer you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc. Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop service specials Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed Supervise up to ten employees Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks Maintain inventory counts Overall cleanliness and organization of the facility Other duties as assigned Qualifications General automotive knowledge Excellent customer service disposition Good communication skills Leadership ability Team building skills Ability to work a flexible retail schedule including weekends, evenings and holidays Valid driver's license Compensation: $50,000.00 per year Join Our Team DELANEY TIRE AND AUTO