Service advisor demographics and statistics in the US
Service advisor demographics research summary. Zippia estimates service advisor demographics and statistics in the United States by using a database of 30 million profiles. Our service advisor estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about service advisors after extensive research and analysis:
- There are over 69,841 service advisors currently employed in the United States.
- 30.6% of all service advisors are women, while 69.4% are men.
- The average service advisor age is 40 years old.
- The most common ethnicity of service advisors is White (56.0%), followed by Hispanic or Latino (21.1%), Black or African American (10.8%) and Asian (6.1%).
- Service advisors are most in-demand in Phoenix, AZ.
- The finance industry is the highest-paying for service advisors.
- New York, NY pays an annual average wage of $71,255, the highest in the US.
- In 2022, women service advisors earned 93% of what men earned.
- 7% of all service advisors are LGBT.
- Michigan is the best state for service advisors to live.
- Service advisors are 82% more likely to work at private companies in comparison to public companies.
On this page
Service advisor demographics by:
Service advisor gender statistics
30.6% of service advisors are women and 69.4% of service advisors are men.
- Male, 69.4%
- Female, 30.6%
Service advisor gender ratio
| Gender | Percentages |
|---|---|
| Male | 69.4% |
| Female | 30.6% |
Service advisor gender pay gap
Women earn 93¢ for every $1 earned by men
Male income
$51,608
Female income
$47,929
Service advisor gender ratio over time
This data breaks down the percentage of men and women in service advisor positions over time. Currently, 30.6% of service advisors are female.
Service advisor gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 67.68% | 32.32% |
| 2011 | 67.53% | 32.47% |
| 2012 | 69.03% | 30.97% |
| 2013 | 69.46% | 30.54% |
| 2014 | 69.94% | 30.06% |
| 2015 | 69.83% | 30.17% |
| 2016 | 70.36% | 29.64% |
| 2017 | 70.77% | 29.23% |
| 2018 | 69.53% | 30.47% |
| 2019 | 69.11% | 30.89% |
| 2020 | 69.73% | 30.27% |
| 2021 | 69.36% | 30.64% |
Service advisor related jobs gender ratio
We compared service advisors with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Service Advisor | 69% | 31% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Service advisor demographics by race
The most common ethnicity among service advisors is White, which makes up 56.0% of all service advisors. Comparatively, 21.1% of service advisors are Hispanic or Latino and 10.8% of service advisors are Black or African American.
- White, 56.0%
- Hispanic or Latino, 21.1%
- Black or African American, 10.8%
- Asian, 6.1%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.7%
Service advisor race
| Service advisor race | Percentages |
|---|---|
| White | 56.0% |
| Hispanic or Latino | 21.1% |
| Black or African American | 10.8% |
| Asian | 6.1% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.7% |
Service advisor race and ethnicity over time
See how service advisor racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Service advisor race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.39% | 11.04% | 5.42% | 17.13% |
| 2011 | 63.11% | 11.33% | 5.56% | 17.00% |
| 2012 | 62.31% | 11.21% | 5.37% | 17.85% |
| 2013 | 62.66% | 11.05% | 5.53% | 17.53% |
| 2014 | 62.04% | 10.99% | 5.85% | 17.71% |
| 2015 | 61.42% | 10.73% | 5.63% | 18.83% |
| 2016 | 60.54% | 11.22% | 5.87% | 18.72% |
| 2017 | 61.45% | 10.64% | 5.84% | 18.55% |
| 2018 | 61.27% | 10.22% | 6.01% | 18.93% |
| 2019 | 60.87% | 10.42% | 5.81% | 19.44% |
| 2020 | 58.30% | 9.82% | 5.96% | 20.05% |
| 2021 | 55.99% | 10.78% | 6.13% | 21.08% |
Service advisor wage gap by race
According to our data, asian service advisors have the highest average salary compared to other ethnicities. Black or african american service advisors have the lowest average salary at $50,481.
| Ethnicity | Salary |
|---|---|
| Unknown | $50,630 |
| White | $51,800 |
| Black or African American | $50,481 |
| Asian | $53,700 |
| Hispanic or Latino | $51,490 |
Average service advisor age
See how the average age of service advisors varies based on ethnicity and gender.
Male
Female
Service advisor age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Service advisor age breakdown
The average age of service advisors is 40+ years years old, representing 49% of the service advisor population.
Service advisor age breakdown
| Service Advisor Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Service advisor educational attainment
The most common degree for service advisors is bachelor's degree, with 33% of service advisors earning that degree. The second and third most common degree levels are high school diploma degree at 27% and high school diploma degree at 25%.
- Bachelor's, 33%
- High School Diploma, 27%
- Associate, 25%
- Diploma, 6%
- Other Degrees, 9%
Service advisors by degree level
| Service advisor degree | Percentages |
|---|---|
| Bachelor's | 33% |
| High School Diploma | 27% |
| Associate | 25% |
| Diploma | 6% |
| Other Degrees | 9% |
Service advisor jobs you might like
Service advisor wage gap by degree level
According to the data, service advisors with a Master's degree earn more than those without, at $64,112 annually. With a Bachelor's degree, service advisors earn a median annual income of $59,031 compared to $48,737 for service advisors with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $64,112 |
| High School Diploma or Less | $45,395 |
| Bachelor's Degree | $59,031 |
| Some College/ Associate Degree | $48,737 |
Service advisor employment statistics
Most service advisors work for a private in the automotive industry.
Company size where service advisors work
Below, you can see the size of companies where service advisors work.
Service advisor jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 13% |
| 50 - 100 employees | 16% |
| 100 - 500 employees | 33% |
| 500 - 1,000 employees | 12% |
| 1,000 - 10,000 employees | 13% |
| > 10,000 employees | 14% |
Service advisor jobs by company type
Employees with the service advisor job title have their preferences when it comes to working for a company. For instance, most service advisors prefer to work at private companies over public companies.
Service advisor jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 14% |
| Private | 82% |
| Government | 2% |
Service advisor jobs by industry
The most common industries for service advisors are automotive, retail and finance.
Service advisor industry statistics
| Industry | Percentages |
|---|---|
| Automotive | 31% |
| Retail | 26% |
| Fortune 500 | 9% |
| Finance | 6% |
| Transportation | 3% |
| Professional | 3% |
| Technology | 3% |
| Hospitality | 2% |
| Manufacturing | 2% |
| Education | 2% |
| Media | 1% |
| Internet | 1% |
| Government | 1% |
| Construction | 1% |
| Energy | 1% |
| Health Care | 1% |
| Telecommunication | 1% |
| Start-up | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
| Insurance | 1% |
Service advisor turnover and employment statistics
Service advisor unemployment rate over time
The unemployment rate for service advisors between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Service advisor unemployment rate by year
| Year | Service advisor unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average service advisor tenure
The average service advisor stays at their job for 1-2 years, based on the 33,627 service advisors resumes in Zippia's database.
Service advisor tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 26% |
| 1-2 years | 34% |
| 3-4 years | 14% |
| 5-7 years | 16% |
| 8-10 years | 5% |
| 11+ years | 5% |
Service advisor LGBT ratio compared to similar jobs
Review the percent of service advisors that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Securities Clerk | 5.53% | 69,532 |
| Medicaid Specialist | 6.73% | 73,368 |
| Service Advisor | 7.19% | - |
| Indexer | 8.60% | 991 |
| Credit Checker | 8.99% | 11,860 |
| Shelver | 11.16% | 409 |
| Personnel Associate | 15.31% | 709 |
Similar service advisor jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Securities Clerk | 5.53% | 69,532 |
| Medicaid Specialist | 6.73% | 73,368 |
| Indexer | 8.60% | 991 |
| Credit Checker | 8.99% | 11,860 |
| Shelver | 11.16% | 409 |
| Personnel Associate | 15.31% | 709 |
Foreign languages spoken by service advisors
The most common foreign language among service advisors is Spanish at 76.8%. The second-most popular foreign language spoken is French at 5.5% and German is the third-most popular at 3.2%.
- Spanish, 76.8%
- French, 5.5%
- German, 3.2%
- Arabic, 2.1%
- Portuguese, 1.6%
- Other, 10.8%
Service advisor languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 76.8% |
| French | 5.5% |
| German | 3.2% |
| Arabic | 2.1% |
| Portuguese | 1.6% |
| Other | 10.8% |
