Service advisor resume examples from 2026
Land interviews using Zippia's AI-powered resume builder.

All resume examples
Table of content
How to write a service advisor resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in service advisor-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These four steps should give you a strong elevator pitch and land you some service advisor interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical service advisor skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a service advisor resume:
- Customer Service
- Product Knowledge
- Basic Math
- Commercial Vehicles
- Work Ethic
- CSI
- Warranty Claims
- Excellent Interpersonal
- Customer Complaints
- Strong Customer Service
- Strong Work Ethic
- Repair Process
- Cash Handling
- Approval Signatures
- Customer Vehicles
- Service Drive
- Customer Satisfaction
- Timekeeping
- Performance Problems
- Cross-Selling
- Honda
- Toyota
- Service Calls
- Vehicle Repairs
- Customer Retention
- Automotive Services
- Service Contract Coverage
- Exceptional Guest
- Computer System
- ADP
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your work experience should be structured:
- With your most recent roles first, followed by earlier roles in reverse chronological order.
- Job title, along with company name and location on the left.
- Put the corresponding dates of employment on the left side.
- Keep only relevant jobs on your work experience.
How to write service advisor experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are great bullet points from service advisor resumes:
Work history example #1
Automotive Service Advisor
Xerox
- Assisted customers with resolving technical issues using personal communication devices.
- Worked with Windows Team Lead and Technical Services Manager to interview potential candidates for VMware Admin Role.
- Trained and supervised staff of consultants.
- Described telecommunication products to customers and accurately explained details of those services and how to use them efficiently.
- Performed extensive testing and troubleshooting of the VXML IVR applications.
Work history example #2
Service Dispatcher
T-Mobile
- Answered calls and delivered exceptional customer service in the highly competitive mobile communications space.
- Worked with PDA and Windows mobile device's.
- Promoted from Financial Services Rep/CSR I to High Balance Rep/CSR III after a year.
- Assisted Tmobile cellular phone customers with billing, account changes, and troubleshooting of cellular devices.
- Assisted in the development and training of communication plans.
Work history example #3
Auto Service Advisor
Arizona Federal Credit Union
- Worked directly with front line support to resolve clients' business issues regarding software defects.
- Managed production of internal and external online communication projects for graphic designers and Web developers.
- Presented and discussed tax and financial strategies, processes, and procedures with current and prospective clients, and B2B affiliates.
- Coached/trained service associates on process and procedures of securities trading.
- Designed & developed job for error catching procedures in BODS job using Try and Catch.
Work history example #4
Service Dispatcher
Comcast
- Developed, maintained and coordinated interdepartmental communications.
- Promoted to Lead CSR in 1995
- Assisted customers with the setup of payment arrangements.
- Maintained up to date communications and entertainment technologies for both the Company and its competition.
- Provided customer service in a call center environment, troubleshooting cable tv, high speed internet and digital phone issues.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
High School Diploma
2017 - 2017
Highlight your service advisor certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your service advisor resume:
- Automotive Sales Professional
- Associate Service Executive (ASE)
- Commercial Driver License (CDL)
- Certified Service Manager
- Advanced First Aid & CPR
- Certified Sales Professional (CSP)
- Certified Pharmacy Technician (CPhT)
- Parts Specialist - Automobile Parts Specialist P2
- International Accredited Business Accountant (IABA)
- Certified Senior Advisor (CSA)