Service advisor jobs in Johnson City, TN - 274 jobs

Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products. Our Route Service Representatives enjoy: - Comprehensive 10-week training program with **starting hourly rate of $25.00/hour,** until assigned a route - Solid base salary and commission potential after being assigned a route - Majority work a 4-Day workweek - Majority work no nights or weekends - Monthly/Quarterly performance bonuses & incentives Key Responsibilities Include: - You are the face of Cintas to our customers and must work to build rapport with key decision makers - Ensure quality standards, and proactively solve customer concerns. - Grow our existing customer base by upselling and cross-selling additional products and services - Negotiating service agreement renewals and control inventory while working professionally and safely - Comply with driving and vehicle regulations. **Skills/Qualifications** Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: - Have an active driver's license - Be at least 21 years of age - Obtain a DOT medical certification - Provide documentation regarding their previous employment All successful candidates will also possess: - The ability to meet the physical requirements of the position - A High School diploma, GED or Military Service - The ability to demonstrate a strong customer service orientation - Self-motivation and the drive to work in an environment that relies on teamwork to meet goals - A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. **Benefits** Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities **Company Information** Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** SSR **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift \#INDT2

$80k-$100k+ Yearly Earning Potential for Top Performers Yearly Accrued PTO Flexible Schedule Internal Advancement Opportunities Johnson City Toyota, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast. Why choose Johnson City Toyota and Hudson Automotive Group? Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers) Additional Manufacture Incentives/Bonuses Company Provided Training and Career Development Internal Advancement Opportunities Flexible Work Schedule (5-day Work Week, Alternating Saturdays) Previous Customer Service Experience Required Previous Service/Sales Experience Preferred Other Benefits we offer: Medical, Dental, Vision Insurance Life Insurance 401k with match Paid Vacation/Holidays Accrued PTO Employee development through training and advancement opportunities Employee discounts on products & services Balanced work schedule Qualifications: Proven experience delivering a strong customer experience. Ability to successfully guide customers throughout the service process. Customer Relationship Management (CRM) Software Experience. Excellent communication skills. Strong amount of emotional intelligence. Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Johnson City Acura/Mazda is seeking an experienced Service Advisor to provide exceptional customer service and support to our valued clients. As a key member of our dealership team, the Service Advisor will be responsible for assisting customers with their automotive service needs, maintaining customer satisfaction, and promoting service sales. This is a full-time, individual contributor role in Johnson City, Tennessee with a salary range of $75,000 to $85,000 per year, paid biweekly. Compensation & Benefits: - Salary range of $75,000 to $85,000 per year, paid biweekly - Comprehensive benefits package including medical, dental, and vision insurance - Paid time off and holiday pay - 401(k) retirement plan - Employee discounts on vehicle purchases, parts, and service - Ongoing training and development opportunities Responsibilities: - Greet customers and schedule service appointments in a friendly and professional manner - Listen to and understand customer's automotive concerns and accurately document information - Clearly explain service recommendations and any necessary repairs to customers - Accurately estimate repair costs for customers and obtain necessary approvals - Communicate with technicians and ensure timely completion of service work - Keep customers informed of any delays or changes to service timelines - Conduct follow-up calls and emails to ensure customer satisfaction - Promote additional service sales and upsell maintenance packages to customers - Handle customer inquiries and complaints with tact and professionalism - Maintain a clean and organized service area - Adhere to all dealership policies and procedures - Meet and exceed customer satisfaction and sales goals Requirements: - High school diploma or equivalent, some post-secondary education preferred - Minimum of 2-3 years of experience as a Service Advisor in an automotive dealership - Proficient computer and technology skills - Strong customer service, communication, and sales skills - Ability to work in a fast-paced, team-oriented environment - Outstanding organizational and time management skills - Knowledge of automotive maintenance and repairs, with ASE certification preferred - Must have a valid driver's license with a clean driving record - Must be able to pass a background check and drug screening - Must be available to work weekends and some evenings as needed EEOC Statement: Johnson City Acura/Mazda is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse and inclusive team and welcome applicants of all backgrounds to apply for this position.

Job DescriptionSalary: DOE Greeting customers and scheduling service appointments Cataloguing customers concerns and comments Writing service orders and descriptions of problems and repairs Translating customers repair problems into standard repair terminology Explaining repairs to customers Test-driving vehicles to confirm service repairs Estimating the cost and time needed for repairs Handling customer complaints

Job Description Service Advisor Are you ready to take your career to the next level? Do you want to be a part of the winning team? Looking for a change of scenery? Our family of Harley-Davidson dealerships represents a multi-point dealership family situated in the Southeast and Mid-Atlantic regions. We are a well-established award-winning family of dealerships who takes pride in offering superior customer service and hiring experienced, knowledgeable team members. Our Harley-Davidson dealership is now accepting applications for full-time self-motivated Service Advisors who possess a customer-focused attitude. An Equal Opportunity Employer Benefits: 401K Paid Vacation & Holidays Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance Health Flexible Spending Account Company Discounts Opportunities for growth and professional development Position Summary: Service Advisor Become skilled at assessing Harley-Davidson© motorcycles for repair, customization, performance and maintenance, etc. Estimate costs and completion times of service work, and clearly communicate them to the customer, notifying the customers of any changes, delays, or additional work needed. Open & close all customer paid, warranty, and internal repair orders. Strategically assign jobs to technicians based on skill level and project schedule. Review work-in-progress to ensure quality and timeliness. Handle all scheduling of customer appointments and follow up calls. Perform cashier functions, as needed. Assist in maintaining a smooth-running efficient service department with a high degree of customer satisfaction. Promote additional services by communication of service specials or additional work needed. Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”. Qualifications and Job Requirements: Knowledge of Harley-Davidson motorcycle servicing a major plus. Technical repair education through Motorcycle Mechanics Institute or UTI also a major plus. Exceptional customer service skills and attention to detail are a necessity. Past experience as a Service Advisor or Service Consultant go to the top of the list All statements made by applicants for employment du ring the application will be checked for accuracy. We offer equal employment opportunities to all qualified persons without regard to race, color, sex (including gender identity and sexual orientation), religion, age, national origin, genetic information, citizenship status, marital status, pregnancy (including childbirth, related medical conditions, and lactation), physical or mental disability, past, present, or future service in the Uniformed Services of the United States, or any other basis prohibited by local, state, or federal law. If you need help to fill out this application form or during any phase of the application, interview, or employment process, please notify the Human Resources Officer to discuss accommodations. The use of this form does not mean there are positions open and does not obligate us in any way.

Job Description Elevation Chevrolet GMC is a leading automotive dealership in Boone, NC, committed to providing exceptional customer service and a positive work environment. We are seeking a highly motivated and customer-oriented Automotive Service Advisor to join our team. Job Summary: The Service Advisor plays a crucial role in ensuring customer satisfaction by providing excellent service, accurately assessing vehicle needs, and effectively communicating with customers and technicians. This position requires strong communication, interpersonal, and organizational skills, as well as a passion for providing top-notch customer service. Responsibilities: Greet customers promptly and professionally, building rapport and establishing trust. Actively listen to customer concerns and accurately diagnose vehicle problems. Conduct thorough vehicle inspections and identify necessary repairs and maintenance. Prepare accurate and detailed repair orders, including parts, labor, and estimated costs. Obtain customer approval for repairs and services. Communicate effectively with technicians, ensuring clear understanding of repair instructions. Monitor repair progress and keep customers informed of any delays or changes. Handle customer inquiries and resolve complaints promptly and professionally. Schedule service appointments and manage customer expectations. Promote service specials and other dealership offerings. Maintain accurate customer records and service history. Adhere to all dealership policies and procedures. Contribute to a positive and productive team environment. Qualifications: High school diploma or equivalent required. 2+ years of experience as an Automotive Service Advisor preferred. Strong knowledge of automotive systems and repair procedures. Excellent communication, interpersonal, and customer service skills. Strong organizational and time-management skills. Valid driver's license with a clean driving record. Benefits: Competitive compensation package Comprehensive benefits package (medical, dental, vision) Paid time off Employee discounts Opportunities for professional growth and development

Job Description As a Truck Service Adviser (TSA), you will provide first-rate customer service to customers about the products we sell and the services we provide. The TSA is primarily responsible for writing up work orders, suggestive selling, and handling over the counter sells (OTC) transactions while insuring we are returning every traveler to the road safe and better than when they arrived. In this role, you can expect to: - Work in a trusting and safe environment focused on provided excellent customer service where the expectations of the customer are exceeded. - Have extensive knowledge of the services we provide and the products we sell. - Have Strong selling skills to help generate revenue, Ability to influence in a professional manner while maintaining and displaying high integrity. - Write, detail and process (pay out) Work orders and OTC transactions; Properly write up an ETA Work Order. Secure purchase orders, prepare and communicate quotes to customers. - Prepare end of shift drop and shift reports, Understand various payment types. -Provide Customers with descriptions of any issues with their vehicle and help them understand what is needed to return them to the road safely. - Regularly be on the phone speaking to drivers, companies, securing payments or advising drivers/companies with issues related to their vehicle. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will be exposed to fumes and particles. The noise level in the environment can be loud at times. Requirements What we Would like to see - A dedicated individual who works well with others and is excited to be a part of our team! - Good verbal, written and communication skills - Basic computer skills. - Ability to work night shift hours, weekends, some holidays and be available to come in if needed to cover a shift. - A valid drivers license and reliable transportation. - No previous Experience needed Expected Physical Demands include regularly speaking to and listening to customers. Standing, Walking, Kneeling, Bending over and Crouching. - This Position is for Second Shift 3pm-11pm, training will be done on First shift; after completing the training period the employee will then be moved to the Second shift Schedule. Benefits Benefits and Pay will be discussed during any interviews.

At Friendship Automotive, our customers are friends and our Team Members are family. In 5 states and 8 cities with 18 locations, we're looking to add talent to our growing team! Come develop your career with an award-winning, customer-focused automotive group. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting! We're looking for a SERVICE ADVISOR to join our team a the brand new FRIENDSHIP HYUNDAI of KINGSPORT Our ideal candidates are reliable, self-motivated, and enjoy working with people! What You'll Do: * Promptly greet customers to obtain contact and vehicle information * Clearly document vehicle issues and customer concerns * Determine and recommend necessary maintenance or repairs * Prepare an accurate estimate for the cost of services * Monitor the service process and update customers frequently * Communicate completed services and charges to customers * Verify invoices and repair orders * Assist Service Manager as needed Qualification Checklist: * 1+ years experience with verifiable success in a Service Advisor role preferred * A strong focus on providing the best customer service around * Excellent communication skills, both written and in person * The ability to work well in a process-driven environment * The desire to work in a fast paced position * A focus on detail and organization * A professional, well-groomed personal appearance Compensation and Benefits: * Compensation for this position is driven by incentives and commission. * You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements. Apply online TODAY at Friendshipcars.com! Please note that only well qualified candidates will be contacted for further consideration.

At Rick Hill Imports - Kingsport, TN, we're not just selling and servicing cars -- we're crafting long-term relationships and exceptional experiences. As a premier luxury automotive dealership, we take pride in representing world-class brands and delivering world-class service with a hometown feel. We value our employees and want to create a flexible and healthy team environment. We want to help your career but we don't want your personal life to take a hit because of it. Job Overview: As a Service Advisor, you will be the vital link between our customer base and the service team. You will identify the need for, sell, and schedule service work. You will be representing the BMW center to service clients and serve both the client and their vehicle's best interest (our team will not recommend or up-sell a service unless it is genuinely needed/recommended). You will also serve as a liaison between the Service Manager, Shop Foreman, Parts personnel, Technicians and Warranty Administration to maintain good relationships and communication between all parties. This position is centered around building relationships with our BMW clients, and doing what you can to keep them on the road safely and happily. Please note that this position does not require you to have prior knowledge of our vehicles or standard services. While it is helpful, it is not required and you will learn quickly. Key Responsibilities: Customer Interaction: Greet customers warmly and professionally, assess their service needs, and ensure a seamless check-in and check-out process. Establish ongoing relationships with our BMW owners. Service Consultation: Explain service options, recommend necessary maintenance and repairs, responsibly promote the sale of necessary services, parts and accessories, and provide accurate cost and time estimates. Coordination: Act as the communication hub between the customer and the service team, ensuring a smooth process with clear and timely updates. Documentation: Accurately create, update, and maintain service records, warranty claims, and repair orders. Customer Satisfaction: Ensure each customer leaves with a clear understanding of services performed and a sense of confidence in our dealership. Benefits: Engaging team work environment Paid training and development (both in-house and with BMW) Career growth opportunities Medical and dental coverage available Paid vacation and holidays 401(k) Qualifications: Prior experience as a Service Advisor a plus. Strong communication and interpersonal skills. A passion for delivering outstanding customer service. Ability to multitask in a fast-paced environment while maintaining attention to detail. Familiarity with automotive repair and maintenance terminology a plus. Proficiency in dealership management software a plus (Dealertrack, xTime, MyKaarma, etc.). A valid driver's license and clean driving record. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Experienced professional service consultant needed: Bristol Honda has an upcoming opening for an experienced service consultant. Our current staff is great, but getting overwhelmed many days as our business has grown steadily over the past year. We believe the right amount of customers to handle is 12 to 14 per day to give the customer the proper attention they deserve and you the time you need to properly do your job. Our staff is currently averaging 5k to 8k per month in this role with a base salary, portion of the overall shop, commissions and bonuses. WE DO NOT HAVE A CSI PENALTY PROGRAM ! There is a small bonus tied to CSI but it will not make or break your commission. 5 day work weeks - ( weekday off if you're scheduled Saturday ) - At Bristol Honda we enjoy a true family atmosphere. It's a no negativity or ego zone. One team, one goal every day, week and month. Knowledge is power as is experience. Use yours with us in a family first environment. We want you to spend time with your family, take your time off, attend family events, be there in times of need for your loved ones and truly enjoy work life balance with five day work weeks and 7:30 to 5:30 hours of operation Monday through Friday and 8 to 3 on Saturdays. We look forward to seeing you soon. We have an open door policy. I f you want to come visit our shop, please feel free to stop by and speak with any of our employees at your convenience.

Job Description Meets and Greets customers in a timely, manner and begins to build a relationship with the customer by obtaining their vehicle information Collects the customers vehicle issues accurately and clearly on the repair order Adviser will refer to service history, complete a walk around to inspect vehicle, and recommend additional services to the customer Advise customers on preventative maintenance of their vehicle and value of maintaining the vehicles in accordance to manufacturers specifications Provide a complete and accurate written and electronic cost estimate for labor and parts Contact customers regarding any changes that may be made during the repair process to the estimate or time frame promised Review every repair order before contacting the customer to make sure work is completed, and authorization is noted Closes repair orders in a timely manner Explains the work performed on customers vehicle and all charges to the customer Implements a quality control process to eliminate comebacks Maintains high customer satisfaction standards

Automotive Service Advisor Automotive Service Advisor Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. They make sure the customer knows what repairs are needed and what repairs and maintenance are recommended. The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can't be ready at the promised time, and obtains authorization from customers when repair estimates are revised Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations Ensures that all completed repairs have gone through quality control and/or a road test Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB) Ensures all service level targets are met or exceeded Ensures that required documentation is complete and is in compliance with regulations and standards Complies with and enforces all safety policies and procedures Attends all staff meetings, training, and educational classes as required Performs other duties as assigned Job Requirements: Requirements High school diploma or GED One year of dealer-level or large facility experience preferred Valid and unrestricted driver's license and clean driving record Professional and dependable Safety and customer service oriented Basic computer and internet skills Outstanding communication skills Professional appearance and work ethic Ability to read and comprehend instructions Able to bend, kneel, squat, stand, and lift heavy objects as needed Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!

Job Description The City of Johnson City, Tennessee is accepting online applications for Temporary Employees with the Parks & Recreation department in the following areas: Park Services Mowing Crews - $13/hr. Weekend Tournament Crews - $13/hr. General Maintenance Worker - $13/hr. Park Attendant - $13/hr. Positions do not include benefits. All applicants must be 16 years of age or older. Work times vary and may include evenings and weekends. Employees must be able to lift, bend, stoop, walk and work outdoors for extended periods of time. A valid Tennessee driver's license is needed for some positions. Requirements for education, experience and certification vary by position. Pre-employment background check and drug screening required. EEO/AA Job Posted by ApplicantPro

$80k-$100k+ Yearly Earning Potential Yearly Accrued PTO Flexible Schedule Internal Advancement Opportunities Johnson City Ford, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast. Why choose Johnson City Ford and Hudson Automotive Group? Competitive Compensation Additional Manufacture Incentives/Bonuses Company Provided Training and Career Development Internal Advancement Opportunities Flexible Work Schedule (5-day Work Week, Alternating Saturdays) Previous Customer Service Experience Required Previous Service/Sales Experience Preferred Other Benefits we offer: Medical, Dental, Vision Insurance Life Insurance 401k with match Paid Vacation/Holidays Accrued PTO Employee development through training and advancement opportunities Employee discounts on products & services Balanced work schedule Qualifications: Proven experience delivering a strong customer experience. Ability to successfully guide customers throughout the service process. Customer Relationship Management (CRM) Software Experience. Excellent communication skills. Strong amount of emotional intelligence. Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Johnson City Acura/Mazda is seeking an experienced Service Advisor to provide exceptional customer service and support to our valued clients. As a key member of our dealership team, the Service Advisor will be responsible for assisting customers with their automotive service needs, maintaining customer satisfaction, and promoting service sales. This is a full-time, individual contributor role in Johnson City, Tennessee with a salary range of $75,000 to $85,000 per year, paid biweekly. Compensation & Benefits: - Salary range of $75,000 to $85,000 per year, paid biweekly - Comprehensive benefits package including medical, dental, and vision insurance - Paid time off and holiday pay - 401(k) retirement plan - Employee discounts on vehicle purchases, parts, and service - Ongoing training and development opportunities Responsibilities: - Greet customers and schedule service appointments in a friendly and professional manner - Listen to and understand customer's automotive concerns and accurately document information - Clearly explain service recommendations and any necessary repairs to customers - Accurately estimate repair costs for customers and obtain necessary approvals - Communicate with technicians and ensure timely completion of service work - Keep customers informed of any delays or changes to service timelines - Conduct follow-up calls and emails to ensure customer satisfaction - Promote additional service sales and upsell maintenance packages to customers - Handle customer inquiries and complaints with tact and professionalism - Maintain a clean and organized service area - Adhere to all dealership policies and procedures - Meet and exceed customer satisfaction and sales goals Requirements: - High school diploma or equivalent, some post-secondary education preferred - Minimum of 2-3 years of experience as a Service Advisor in an automotive dealership - Proficient computer and technology skills - Strong customer service, communication, and sales skills - Ability to work in a fast-paced, team-oriented environment - Outstanding organizational and time management skills - Knowledge of automotive maintenance and repairs, with ASE certification preferred - Must have a valid driver's license with a clean driving record - Must be able to pass a background check and drug screening - Must be available to work weekends and some evenings as needed EEOC Statement: Johnson City Acura/Mazda is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse and inclusive team and welcome applicants of all backgrounds to apply for this position.

Service Advisor Are you ready to take your career to the next level? Do you want to be a part of the winning team? Looking for a change of scenery? Our family of Harley-Davidson dealerships represents a multi-point dealership family situated in the Southeast and Mid-Atlantic regions. We are a well-established award-winning family of dealerships who takes pride in offering superior customer service and hiring experienced, knowledgeable team members. Our Harley-Davidson dealership is now accepting applications for full-time self-motivated Service Advisors who possess a customer-focused attitude. An Equal Opportunity Employer Benefits: 401K Paid Vacation & Holidays Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance Health Flexible Spending Account Company Discounts Opportunities for growth and professional development Position Summary: Service Advisor Become skilled at assessing Harley-Davidson© motorcycles for repair, customization, performance and maintenance, etc. Estimate costs and completion times of service work, and clearly communicate them to the customer, notifying the customers of any changes, delays, or additional work needed. Open & close all customer paid, warranty, and internal repair orders. Strategically assign jobs to technicians based on skill level and project schedule. Review work-in-progress to ensure quality and timeliness. Handle all scheduling of customer appointments and follow up calls. Perform cashier functions, as needed. Assist in maintaining a smooth-running efficient service department with a high degree of customer satisfaction. Promote additional services by communication of service specials or additional work needed. Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”. Qualifications and Job Requirements: Knowledge of Harley-Davidson motorcycle servicing a major plus. Technical repair education through Motorcycle Mechanics Institute or UTI also a major plus. Exceptional customer service skills and attention to detail are a necessity. Past experience as a Service Advisor or Service Consultant go to the top of the list All statements made by applicants for employment du ring the application will be checked for accuracy. We offer equal employment opportunities to all qualified persons without regard to race, color, sex (including gender identity and sexual orientation), religion, age, national origin, genetic information, citizenship status, marital status, pregnancy (including childbirth, related medical conditions, and lactation), physical or mental disability, past, present, or future service in the Uniformed Services of the United States, or any other basis prohibited by local, state, or federal law. If you need help to fill out this application form or during any phase of the application, interview, or employment process, please notify the Human Resources Officer to discuss accommodations. The use of this form does not mean there are positions open and does not obligate us in any way.

Elevation Chevrolet GMC is a leading automotive dealership in Boone, NC, committed to providing exceptional customer service and a positive work environment. We are seeking a highly motivated and customer-oriented Automotive Service Advisor to join our team. Job Summary: The Service Advisor plays a crucial role in ensuring customer satisfaction by providing excellent service, accurately assessing vehicle needs, and effectively communicating with customers and technicians. This position requires strong communication, interpersonal, and organizational skills, as well as a passion for providing top-notch customer service. Responsibilities: Greet customers promptly and professionally, building rapport and establishing trust. Actively listen to customer concerns and accurately diagnose vehicle problems. Conduct thorough vehicle inspections and identify necessary repairs and maintenance. Prepare accurate and detailed repair orders, including parts, labor, and estimated costs. Obtain customer approval for repairs and services. Communicate effectively with technicians, ensuring clear understanding of repair instructions. Monitor repair progress and keep customers informed of any delays or changes. Handle customer inquiries and resolve complaints promptly and professionally. Schedule service appointments and manage customer expectations. Promote service specials and other dealership offerings. Maintain accurate customer records and service history. Adhere to all dealership policies and procedures. Contribute to a positive and productive team environment. Qualifications: High school diploma or equivalent required. 2+ years of experience as an Automotive Service Advisor preferred. Strong knowledge of automotive systems and repair procedures. Excellent communication, interpersonal, and customer service skills. Strong organizational and time-management skills. Valid driver's license with a clean driving record. Benefits: Competitive compensation package Comprehensive benefits package (medical, dental, vision) Paid time off Employee discounts Opportunities for professional growth and development

As a Truck Service Adviser (TSA), you will provide first-rate customer service to customers about the products we sell and the services we provide. The TSA is primarily responsible for writing up work orders, suggestive selling, and handling over the counter sells (OTC) transactions while insuring we are returning every traveler to the road safe and better than when they arrived. In this role, you can expect to: - Work in a trusting and safe environment focused on provided excellent customer service where the expectations of the customer are exceeded. - Have extensive knowledge of the services we provide and the products we sell. - Have Strong selling skills to help generate revenue, Ability to influence in a professional manner while maintaining and displaying high integrity. - Write, detail and process (pay out) Work orders and OTC transactions; Properly write up an ETA Work Order. Secure purchase orders, prepare and communicate quotes to customers. - Prepare end of shift drop and shift reports, Understand various payment types. -Provide Customers with descriptions of any issues with their vehicle and help them understand what is needed to return them to the road safely. - Regularly be on the phone speaking to drivers, companies, securing payments or advising drivers/companies with issues related to their vehicle. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will be exposed to fumes and particles. The noise level in the environment can be loud at times. Requirements What we Would like to see - A dedicated individual who works well with others and is excited to be a part of our team! - Good verbal, written and communication skills - Basic computer skills. - Ability to work night shift hours, weekends, some holidays and be available to come in if needed to cover a shift. - A valid drivers license and reliable transportation. - No previous Experience needed Expected Physical Demands include regularly speaking to and listening to customers. Standing, Walking, Kneeling, Bending over and Crouching. - This Position is for Second Shift 3pm-11pm, training will be done on First shift; after completing the training period the employee will then be moved to the Second shift Schedule. Benefits Benefits and Pay will be discussed during any interviews.

At Friendship Automotive, our customers are friends and our Team Members are family. In 5 states and 8 cities with 18 locations, we're looking to add talent to our growing team! Come develop your career with an award-winning, customer-focused automotive group. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting! We're looking for a SERVICE ADVISOR to join our team a the brand new FRIENDSHIP HYUNDAI of KINGSPORT Our ideal candidates are reliable, self-motivated, and enjoy working with people! What You'll Do: Promptly greet customers to obtain contact and vehicle information Clearly document vehicle issues and customer concerns Determine and recommend necessary maintenance or repairs Prepare an accurate estimate for the cost of services Monitor the service process and update customers frequently Communicate completed services and charges to customers Verify invoices and repair orders Assist Service Manager as needed Qualification Checklist: 1+ years experience with verifiable success in a Service Advisor role preferred A strong focus on providing the best customer service around Excellent communication skills, both written and in person The ability to work well in a process-driven environment The desire to work in a fast paced position A focus on detail and organization A professional, well-groomed personal appearance Compensation and Benefits: Compensation for this position is driven by incentives and commission. You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements. Apply online TODAY at Friendshipcars.com! Please note that only well qualified candidates will be contacted for further consideration.