Truck Service Advisor
Service advisor job in Mount Vernon, MO
As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
· Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
· Have extensive knowledge of the products we sell and the services we provide
· Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
· Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
· Source parts from outside vendors and coordinate delivery
· Prepare end of shift drop and shift report; Understand various payment types
· Maintain the safety of both our customers and team members
What we'd like to see:
· A dedicated individual who works well with others and is excited to be part of our team!
· High School Diploma or GED
· Good verbal and written communication skills
· Previous cashier and customer service experience; experience in repair or parts shop preferred
· Strong suggestive selling skills
· Basic computer skills
· Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
· A valid driver's license
Typical Physical Demands
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Auto-ApplyParts and Service Advisor
Service advisor job in Columbus, KS
Mike Carpino Ford Lincoln is your locally owned Ford dealership who takes pride in our professionalism, teamwork, and honesty. As we continue to grow, we are looking for candidates who embody these values to join our team. At Mike Carpino Ford Lincoln, we value our employees and treat them like family. We offer ongoing training programs, advancement opportunities, and great benefits.
By working at Mike Carpino Ford Lincoln, you can be a part of a brand that honors the past, and is invested in the future. Join the Mike Carpino Ford Lincoln Family where we value service to each other and the world as much as to our customers!
Parts and Service Advisor Compensation and Benefits:
Competitive Pay + Commission
Health Insurance
PTO
401(K)
Professional Development Assistance
Tuition Reimbursment
Parts and Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Provide concierge support for all owner inquiries to assure customer needs are handled to best abilities.
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Parts and Service Advisor Requirements:
Previous experience in service department is a plus
Knowledge of automobiles is a plus
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Service advisor job in Pittsburg, KS
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Lori Ann Spachek - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Service advisor job in Pittsburg, KS
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Wellness resources
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Group Life Insurance Benefits
401K
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Rep(09630) - 716 S Broadway
Service advisor job in Pittsburg, KS
Job Description
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Additional Information
Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Powersports Service Department Service Writer
Service advisor job in Joplin, MO
Job DescriptionPitbull Powersports is seeking an experienced seasoned Powersports Service Writer for our Service Departments. Duties include but are not limited:
Intake of customer units that includes gathering proper documentation and photos of vehicle
Frequent contact with Service department customers and Service Manager.
Primary contact with customers on the status of repair of their vehicle
Making and taking phone calls daily
Answering emails pertaining to the service department
Weekly walk arounds with the Service and Parts Manager to ensure proper scheduling
Scheduling customers for appointments through the dealership DMS
Cleaning area and occasionally assisting Sales staff with wiping down of units on the showroom
Responsible for maintaining a clean and safe work environment
Assist with answering questions that the service department customer may have
Along with daily assigned tasks, the proper candidate must have reliable transportation and must be willing to work scheduled business hours at a high efficiency rate. Good computer skills and phone etiquette is a must.
Customer Service Associate
Service advisor job in Joplin, MO
Job Description
Are you ready to help us redesign the guest experience at Roper Kia? We are looking for someone who is excited to learn and help us change our vision of what service looks like for ourselves and our guests. We are looking for someone that loves working with the public, trying new and sometimes challenging things, can learn to organize their day for success and build a team with us! If you're ready for a change, energetic, and a great communicator we are excited to meet you.
Your Day to Day:
Help our guests get the experience they deserve at Roper Kia. You will work directly with our guests to help provide a seamless service experience from start to finish. If you're organized, ready to learn, and love people this role is for you.
Job Responsibilities:
Identify issues and service needed by listening to guests' descriptions of problems
Prepare repair orders
Maintain records listing problems when they arise
Verify warranty and service contract coverage
Ordering parts and tracking them as needed
Update guests on all progress checks needed
Identify and pursue maintenance intervals
Skills Needed:
Mechanical knowledge is preferred
Able to problem solve and adjust quickly
Great customer service skills
Effective and courteous communication both verbal and written
Willing to learn new things without hesitation
Highly organized when under pressure
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Assistant Service Manager
Service advisor job in Joplin, MO
Job Details Joplin, MO Full TimeDescription
Purpose:
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service Manager in keeping the pipeline filled with work. The Assistant Service Manager is responsible for managing the entire work order lifecycle from opening the work order to invoicing the customer. Additionally, the Assistant Service Manager will communicate with the customer as needed with regards to quotes, job status, and scheduling. This individual may coordinate activities with other departments of the dealership to best serve the needs of the customer and employees. They may supervise technicians to ensure an excellent customer experience.
Responsibilities:
Provide support in keeping the pipeline filled with work, manage customer experience to exceed benchmarks
Support the execution of consistent HTI service department processes that yield high productivity, charge out efficiency, excellent expense control and an outstanding customer experience
Schedule and assign jobs and work areas to employees in the service department according to their skills and knowledge
Responsible for creation of a professionally prepared invoice by properly using standard job codes, service estimate texting, reviewing work orders for completeness and accuracy prior to customer billing
Review work order segments and ensure they include correct parts
Schedule pick-up and delivery using TMS and charges are properly charged per HTI requirements
Fields internal and external customer inquiries to the Service Department
Maintains Service Department filings and records related to equipment manuals
Work with HTI Centralized Warranty processing to ensure warranty and/or product improvement claims are submitted within the required timeframe to receive maximum credit. Zero PIPs within 90 days of expiration is required.
Support managing Work in Process (WIP) to less than 5% of Total Service Sales
Monitor technician progress on jobs and engages other resources to improve job efficiency
Work with Transportation Department to maintain vehicle maintenance files in accordance with DOT regulations
Maintain a positive and professional working relationship with peers, management, and support personnel with a constant commitment to teamwork and exemplary customer service
Qualifications
Experience, Education, Skills and Knowledge:
Basic knowledge of accounting practices
Ability to use standard John Deere applications, Microsoft Office, and internet functions
Knowledge of office procedures
General understanding of mechanical/technical terms is preferred
High School Diploma or equivalent experience
Works in a standard office environment, including consistently viewing a computer monitor and using keyboard/mouse
Physical requirements include lifting at least 10 lbs.
Service Advisor
Service advisor job in Vinita, OK
As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
BENEFITS
Medical and Dental
401K Plan with Matching
Paid Personal Days
Paid Vacation
6 Paid Holidays
Longevity Bonuses
Birthday off Paid
Referral Bonus Program
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
Saturday Lunches
Discounts on products and services
Responsibilities
Answer the phones, schedule customer service appointments
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Valid DL
Willing to submit to a pre-employment drug screen (THC not tested for pre-employment)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyEntry Level Vehicle Service Specialist - Joplin
Service advisor job in Joplin, MO
Entry Level Vehicle Service Specialist
What You'll Do:
As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it!
At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.
The perks and benefits we'll provide you*:
Competitive pay starting at $15.00/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit.
Paid vacation, and holiday pay
Flexible work schedule: No late evenings
Paid on-the-job training & same day pay option available - No previous automotive experience is required
Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
We promote from within - a commitment we are passionate about
Company provided uniforms and tools
40% discount on Valvoline Instant Oil Change automotive services
WHAT YOU'LL NEED TO SUCCEED:
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Mobility to crouch, bend, twist, and work with your hands above your head
Comfortable working in a non-climate-controlled environment
Fluency in reading, writing, and speaking English
HOW YOU'LL ADVANCE IN YOUR CAREER:
We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Service Advisor
Service advisor job in Vinita, OK
Job Details Bill Knight Ford of Vinita - Vinita, OK Full TimeDescription
Start your career one of Oklahomas premier family owned automotive groups at Bill Knight Automotive. We have created an environment built on low turnover and long tenure. With over 300 employees in the Bill Knight Automotive family there is plenty of opportunity for advancement. Our automotive group includes Bill Knight Ford, Bill Knight Lincoln, Volvo Cars of Tulsa, Bill Knight Collision, and Bill Knight Ford of Stillwater, Bill Knight Ford of Bartlesville, and now the all new Bill Knight Ford of Vinita!! Come join the winning team at Bill Knight Ford of Vinita.
BENEFITS:
What We Offer
401(K)
Paid Holidays
Paid Vacation and Personal Days
Health, Dental and Vision insurance for you and your family
We pay 60% of premium
Life Insurance
Discounted Vehicle Purchases
Career advancement opportunities, promote from within
Great learning environment for Technicians looking to grow their career
Continued education, manufacturer hands on and web based training
Clean and professional work environment
RESPONSIBILITIES:
Assist customers with requests for repair and for maintenance service to ensure that the vehicle is fixed right the first time.
Focus on ensuring customer satisfaction, getting results, getting details right, and displaying professionalism and integrity
Complying with safety and environmental programs and practices
Anticipating customer needs and seeking solutions to satisfy customers, achieving or exceeding sales and service goals, showing concern for all aspects of the job no matter how small
Obtains the customers written approval on all repair orders at the time of the write-up or when closing additional add-on sales.
Inspects every finished repair order for proper completion, pricing accuracy, and legibility.
Meets or exceeds goals for add-on sales.
Qualifications
REQUIREMENTS:
Has an approachable style; fosters open communication through active listening
Excellent customer service skills & ability to present recommended repairs in a professional manner
Ensure customer satisfaction and loyalty
Strong teamwork skills
Willing to submit to a drug screen & background check
Must have clean & valid driver's license
Customer Service Representative - State Farm Agent Team Member
Service advisor job in Bella Vista, AR
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Allan Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish preferred.
Customer Service Representative - State Farm Agent Team Member
Service advisor job in Girard, KS
Job DescriptionBenefits:
401(k)
401(k) matching
Paid time off
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Member Service Representative
Service advisor job in Vinita, OK
Job Title: Member Service Representative
Department: Member Services
Reports To: Director of Member Services
FLSA Status: Non-exempt
Safety Sensitive: No
Location Requirement: This position requires the ability to work in both the Vinita and Grove office locations, as needed.
Summary
This position serves as a frontline representative for both Northeast Oklahoma Electric Cooperative and its subsidiary, BOLT. The representative assists electric cooperative members and BOLT subscribers with billing, service inquiries, payments, product offerings, and account support. This role is essential in providing a seamless, positive experience across both organizations.
Standards of Excellence
All employees are expected to contribute to a culture of excellence by:
Professionally representing the cooperative and BOLT with accurate knowledge and a positive attitude.
Adapting to change and actively supporting organizational initiatives.
Communicating clearly, respectfully, and consistently with members, subscribers, and teammates.
Managing responsibilities efficiently and maintaining attention to detail.
Making informed decisions based on cooperative policies and subscriber service standards.
Practicing and promoting safety in all work environments.
Demonstrating ethical behavior and integrity at all times.
Essential Duties and Responsibilities
Provide courteous, knowledgeable support to cooperative members and BOLT subscribers in person, over the phone, and via written communication.
Address billing inquiries, accept payments, and process service orders for both electric and fiber services.
Assist with basic troubleshooting for BOLT internet, phone, and TV services.
Promote and explain available services, rate plans, upgrades, and retail offerings to both members and subscribers.
Accurately apply cooperative terms of service, billing procedures, and Oklahoma Corporation Commission regulations.
Maintain up-to-date knowledge of all electric and fiber products, rates, and promotions.
Refer complex or technical inquiries to appropriate departments for resolution.
Use designated software systems to manage accounts, process transactions, and track service issues.
Support cooperative and BOLT strategic goals and participate in cross-functional initiatives.
Perform other duties as assigned by the supervisor.
Required Competencies
Customer & Subscriber Focus: Demonstrates courtesy, professionalism, and care when assisting both cooperative members and BOLT subscribers.
Technical Proficiency: Learns and uses systems and tools to support fiber services, including basic troubleshooting.
Team Collaboration: Works effectively with colleagues across departments and offices.
Flexibility: Willingness to work in both the Vinita and Grove locations and adapt to evolving needs.
Initiative: Actively identifies opportunities to support members and subscribers and improve service.
Communication: Delivers clear, professional communication in all interactions.
Dependability: Demonstrates consistent reliability, punctuality, and follow-through.
Qualifications
High school diploma or equivalent required.
Two years of customer or subscriber service experience, preferably in a utility or telecommunications setting.
Bilingual skills are a plus.
Truck Service Advisor
Service advisor job in Mount Vernon, MO
Job Description
As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
· Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
· Have extensive knowledge of the products we sell and the services we provide
· Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
· Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
· Source parts from outside vendors and coordinate delivery
· Prepare end of shift drop and shift report; Understand various payment types
· Maintain the safety of both our customers and team members
What we'd like to see:
· A dedicated individual who works well with others and is excited to be part of our team!
· High School Diploma or GED
· Good verbal and written communication skills
· Previous cashier and customer service experience; experience in repair or parts shop preferred
· Strong suggestive selling skills
· Basic computer skills
· Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
· A valid driver's license
Typical Physical Demands
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Service Advisor
Service advisor job in Pittsburg, KS
Mike Carpino Ford Lincoln is your locally owned Ford dealership who takes pride in our professionalism, teamwork, and honesty. As we continue to grow, we are looking for candidates who embody these values to join our team. At Mike Carpino Ford Lincoln, we value our employees and treat them like family. We offer ongoing training programs, advancement opportunities, and great benefits.
By working at Mike Carpino Ford Lincoln, you can be a part of a brand that honors the past, and is invested in the future. Join the Mike Carpino Ford Lincoln Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
Competitive Pay + Commission
Health Insurance
PTO
401(K)
Professional Development Assistance
Tuition Reimburement
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Provide concierge support for all owner inquiries to assure customer needs are handled to best abilities.
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Previous experience in service department is a plus
Knowledge of automobiles is a plus
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyAssistant Service Manager
Service advisor job in Joplin, MO
Job Details Joplin - Joplin, MO Full TimeDescription
Purpose:
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service Manager in keeping the pipeline filled with work. The Assistant Service Manager is responsible for managing the entire work order lifecycle from opening the work order to invoicing the customer. Additionally, the Assistant Service Manager will communicate with the customer as needed with regards to quotes, job status, and scheduling. This individual may coordinate activities with other departments of the dealership to best serve the needs of the customer and employees. They may supervise technicians to ensure an excellent customer experience.
Responsibilities:
Provide support in keeping the pipeline filled with work, manage customer experience to exceed benchmarks
Support the execution of consistent HTI service department processes that yield high productivity, charge out efficiency, excellent expense control and an outstanding customer experience
Schedule and assign jobs and work areas to employees in the service department according to their skills and knowledge
Responsible for creation of a professionally prepared invoice by properly using standard job codes, service estimate texting, reviewing work orders for completeness and accuracy prior to customer billing
Review work order segments and ensure they include correct parts
Schedule pick-up and delivery using TMS and charges are properly charged per HTI requirements
Fields internal and external customer inquiries to the Service Department
Maintains Service Department filings and records related to equipment manuals
Work with HTI Centralized Warranty processing to ensure warranty and/or product improvement claims are submitted within the required timeframe to receive maximum credit. Zero PIPs within 90 days of expiration is required.
Support managing Work in Process (WIP) to less than 5% of Total Service Sales
Monitor technician progress on jobs and engages other resources to improve job efficiency
Work with Transportation Department to maintain vehicle maintenance files in accordance with DOT regulations
Maintain a positive and professional working relationship with peers, management, and support personnel with a constant commitment to teamwork and exemplary customer service
Qualifications
Experience, Education, Skills and Knowledge:
Basic knowledge of accounting practices
Ability to use standard John Deere applications, Microsoft Office, and internet functions
Knowledge of office procedures
General understanding of mechanical/technical terms is preferred
High School Diploma or equivalent experience
Works in a standard office environment, including consistently viewing a computer monitor and using keyboard/mouse
Physical requirements include lifting at least 10 lbs.
Entry Level Vehicle Service Specialist - Joplin Part Time
Service advisor job in Joplin, MO
Entry Level Vehicle Service Specialist
What You'll Do:
As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it!
At VIOC, 'It all starts with our people.' Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.
The perks and benefits we'll provide you*:
Competitive pay starting at $15.00/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit.
Paid vacation, and holiday pay
Flexible work schedule: No late evenings
Paid on-the-job training & same day pay option available - No previous automotive experience is required
Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
We promote from within - a commitment we are passionate about
Company provided uniforms and tools
40% discount on Valvoline Instant Oil Change automotive services
WHAT YOU'LL NEED TO SUCCEED:
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Mobility to crouch, bend, twist, and work with your hands above your head
Comfortable working in a non-climate-controlled environment
Fluency in reading, writing, and speaking English
HOW YOU'LL ADVANCE IN YOUR CAREER:
We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Customer Service Rep(01644) 1208 S Elliot
Service advisor job in Aurora, MO
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Additional Information
At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
Customer Service Rep(5351) - 207 Slack Street
Service advisor job in Pea Ridge, AR
Domino's Friends First Service Reps perform Friend service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime
• Perks - Discounts on menu items, safe work environment, & opportunities for growth
• Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week)
What we're looking for in our Store Team Members:
• Demonstrates ability to maintain food and team member safety
• Excellent customer service skills
• Ability to operate store technology
• Ability to assist with store operations
Loves to hustle and be in a fast pace enviroment!
Qualifications
Minimum job requirements:
• Must be 16 years of age or older
Additional Information
At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!