Service advisor jobs in Lancaster, PA - 511 jobs

The Express Service Advisor is the primary contact between the Service Department and Express Service customers. Primary goals are to provide outstanding customer service while maximizing the sales of ethically needed parts and labor. Key responsibilities • Present ethically needed services and related parts to customers • Greet each customer immediately in a courteous manner • Identify customer requests • Present multipoint inspection results to customers • Obtain customer signature on repair order • Conduct a detailed active delivery of each vehicle • Follow-up with customers to ensure customer satisfaction • Provide outstanding customer service in accordance with dealership policies • Maintain current knowledge of vehicle service requirements, operations, warranties, campaigns, and in addition Technical Service Bulletins • Maintain current knowledge of state and local laws and regulations related to automotive service and repair, including lemon laws • Prepare a complete, accurate repair orders in accordance with dealership policies • Excellent communication and customer relations skills • Strong customer service focus • Exceptional organizational and multi-tasking ability • Valid driver's license Skills and Knowledge • Certified Factory training credentials • High school diploma or equivalent required Experience • Prior retail or automotive service sales experience preferred

Join the Moyer Team! We are looking for an Experienced Service Advisor to join our Service Team. We are looking for a highly motivated and ambitious individual. Individuals will need to have great multitasking skills, the ability to work in a fast-paced environment - all while maintaining a high level of professionalism and giving the highest customer quality of service. Individuals needs to be courteous and thorough with all our customers. As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive lane to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. At Moyer Auto Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Moyer Auto Group is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. What We Offer Competitive pay - hourly rate with commission No cost - no debt College Degree through our Degrees@Work program. 401K Plan Growth opportunities/Advancement Medical Paid time off and vacation Paid Training Employee vehicle purchase plans State-of-the-art facility Shop equipped with the newest technology and equipment Family owned and operated Long term job security Flexible Work Schedule Closed Sundays Discounts on products and services Responsibilities Oversee flow of the shop. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensure that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Provide customers and assist in maintaining a Service Loaner Fleet Qualifications Previous Service Writing Experience Must be able to work in a fast-paced environment Organized and friendly personality Must be able to multitask Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen Dealership experience is a plus but is not required - we are willing to train the right individual Required to work some Saturdays We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Title: Service Advisor Job Reports To: Service Manager Exempt or Non-Exempt: Exempt Full-Time or Part-Time: Full Time Maintain customer relationships and effectively communicate status of repairs. Essential Job Functions: Customer loyalty Service and parts sale Resolve customer problems and complaints Maintain customer appointment system Review the vehicle history files Walk around every vehicle and identify problems, wants and needs with customer and document as stated Obtain customers signature on work authorization sheet prior to repairs Promote the sale of parts, labor and accessories to meet customer needs Record clear instructions for foreman and technicians Main customer contact Provide written estimates for labor and parts. Provide a diagnostic's estimate if necessary Provide customers with estimated time of completion Establish method of payment; obtain approval of credit or purchase or purchase order if necessary Obtain customers signature on repair order; provide customer with a copy. Discuss special needs with customer. Check the progress on each repair order during the day and keep customers informed of changes to agreement. Record agreed-upon changes on the repair order. Discuss work performed and changes with customer by telephone or upon arrival of dealership. Maintain a follow-up system for additional needed repairs and parts on order Note additional needed repairs and obtain approval before proceeding Maintain housekeeping, organization, and safety of work area Order parts according to dealership procedures Ensure accuracy of final repair orders and call customer with final information . In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform such other duties and functions as required from time to time. The Physical Capabilities Checklist for this job, which specifies the physical requirements of the job, is attached and is incorporated into this description. Qualifications: A high school diploma or GED Minimum of one year related or sales experience Machines/Tools/Equipment: Computer, basis office equipment (copier, calculator, fax, etc.) Working Conditions: Primarily a controlled office environment

Transteck, Inc has an immediate opening for a 2nd shift Service Advisor at our Freightliner of Lancaster dealership. If you possess the skills and experience we are looking for please apply below and you will be contacted by one of our hiring managers. Description for the Service Advisor: * The successful candidate will have excellent communication and interpersonal skills necessary to work as the main contact between our customers and our service shop. * The Service Advisor is responsible for selling our services to our customers, conducting a visual safety inspection of customer's vehicles and ensuring all of our customers' needs are correctly addressed. * One years' experience in service roles, sales or customer service required. We offer competitive pay rates (based on experience) and benefits including: * Uniforms * Medical Insurance * Dental and Vision * STD and LTD Insurance * 401k Transteck, Inc. one of the largest Freightliner dealers in the United States with 14 locations and 4 body shops. We have over 200 trained technicians, over $7,000,000 in parts inventory and utilize state of the art facilities. Our large size means that we have the resources to provide the best in class facilities, training and equipment while working with the industry leader in large heavy duty trucks. But despite our size, our 14 locations located from Pittsburgh to New Jersey through Maryland to Northern VA are all small enough to get the personal touch needed to keep you trained and motivated. We are an equal opportunity employer. Must pass background & criminal records check, physical exam and drug screen. Must pass background & criminal records check, physical exam and drug screen.

Job Title: Service Advisor Job Reports To: Service Manager Exempt or Non-Exempt: Exempt Full-Time or Part-Time: Full Time Maintain customer relationships and effectively communicate status of repairs. Essential Job Functions: Customer loyalty Service and parts sale Resolve customer problems and complaints Maintain customer appointment system Review the vehicle history files Walk around every vehicle and identify problems, wants and needs with customer and document as stated Obtain customers signature on work authorization sheet prior to repairs Promote the sale of parts, labor and accessories to meet customer needs Record clear instructions for foreman and technicians Main customer contact Provide written estimates for labor and parts. Provide a diagnostic's estimate if necessary Provide customers with estimated time of completion Establish method of payment; obtain approval of credit or purchase or purchase order if necessary Obtain customers signature on repair order; provide customer with a copy. Discuss special needs with customer. Check the progress on each repair order during the day and keep customers informed of changes to agreement. Record agreed-upon changes on the repair order. Discuss work performed and changes with customer by telephone or upon arrival of dealership. Maintain a follow-up system for additional needed repairs and parts on order Note additional needed repairs and obtain approval before proceeding Maintain housekeeping, organization, and safety of work area Order parts according to dealership procedures Ensure accuracy of final repair orders and call customer with final information . In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform such other duties and functions as required from time to time. The Physical Capabilities Checklist for this job, which specifies the physical requirements of the job, is attached and is incorporated into this description. Qualifications: A high school diploma or GED Minimum of one year related or sales experience Machines/Tools/Equipment: Computer, basis office equipment (copier, calculator, fax, etc.) Working Conditions: Primarily a controlled office environment

The Service Advisor at Klick Lewis in Palmyra, PA plays a crucial role in providing exceptional customer service and maintaining efficient operations within the service department. Join us! Responsibilities: Assist customers in scheduling service appointments Communicate with technicians and customers regarding service updates Prepare accurate service estimates and invoices Ensure customer satisfaction by addressing any concerns or questions Must provide a high level of excellent communication and customer service to our client base Requirements: Prior experience in customer service Strong communication and interpersonal skills Attention to detail and organization Must provide a high level of excellent communication and customer service to our client base Benefits: Competitive compensation ranging from $15.00 to $30.00 per hour Opportunity for growth and professional development Health, dental & vision insurance 401K with company match Ongoing training and development Supportive, team-oriented work culture Family-owned values with a strong focus on work-life balance About the Company: Klick Lewis is a reputable automotive dealership located in Palmyra, PA. We pride ourselves on providing top-notch service to our customers and creating a positive work environment for our employees. From 1930-1960, our dealership was owned and operated by the Gingrich family. In the 1950's, George Klick developed a relationship with Mr. Gingrich. When Mr. Gingrich decided to retire and sell the dealership, he and George struck a deal. George Klick then consulted my grandfather, Alvin B Lewis Sr., an attorney here in Palmyra, and asked him to pull the transaction together. My father, Warren Lewis Sr., was wrestling at Lehigh at the time. He told his father that he would rather run and own his own car business than wrestle and study. A 60-year marriage was born. Today, our 4th-generation dealership is owned and operated by Warren Lewis Jr. and his son Patrick. We have strived for 60 years to earn your trust every day. EEOC: We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Title: Service Advisor Job Reports To: Service Manager Exempt or Non-Exempt: Exempt Full-Time or Part-Time: Full Time Maintain customer relationships and effectively communicate status of repairs. Essential Job Functions: Customer loyalty Service and parts sale Resolve customer problems and complaints Maintain customer appointment system Review the vehicle history files Walk around every vehicle and identify problems, wants and needs with customer and document as stated Obtain customers signature on work authorization sheet prior to repairs Promote the sale of parts, labor and accessories to meet customer needs Record clear instructions for foreman and technicians Main customer contact Provide written estimates for labor and parts. Provide a diagnostic's estimate if necessary Provide customers with estimated time of completion Establish method of payment; obtain approval of credit or purchase or purchase order if necessary Obtain customers signature on repair order; provide customer with a copy. Discuss special needs with customer. Check the progress on each repair order during the day and keep customers informed of changes to agreement. Record agreed-upon changes on the repair order. Discuss work performed and changes with customer by telephone or upon arrival of dealership. Maintain a follow-up system for additional needed repairs and parts on order Note additional needed repairs and obtain approval before proceeding Maintain housekeeping, organization, and safety of work area Order parts according to dealership procedures Ensure accuracy of final repair orders and call customer with final information . In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform such other duties and functions as required from time to time. The Physical Capabilities Checklist for this job, which specifies the physical requirements of the job, is attached and is incorporated into this description. Qualifications: A high school diploma or GED Minimum of one year related or sales experience Machines/Tools/Equipment: Computer, basis office equipment (copier, calculator, fax, etc.) Working Conditions: Primarily a controlled office environment

Communicate with service customers to determine the nature of the mechanical problems Secure agreement from customers before repairs; cover cost estimate; and approximate time when truck's work will be completed. Handle minor customer complaints and misunderstandings. Follow up progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised. Coordinate work assignments for service technicians. Qualifications Previous medium/heavy duty truck service or automobile service advisor/writer or mechanic experience HIGHLY DESIRABLE. Current CDL also a plus. Demonstrated customer service skills. Excellent verbal and written communications skills Enthusiastic demeanor even in a fast-paced environment Solid computer skills to include Microsoft Office programs

The Automotive Service Advisor at Jones Family Of Dealerships in Lancaster, Pennsylvania is responsible for providing exceptional customer service and support in the automotive service department. This role requires a strong knowledge of vehicles, excellent communication skills, and the ability to effectively handle customer inquiries and concerns. Responsibilities: Welcome and greet customers, ensuring a positive and friendly experience Listen to customer concerns and accurately document vehicle issues Provide recommendations and explanations on necessary repairs and maintenance Estimate costs and time required for repairs Coordinate with technicians to ensure timely completion of work Communicate with customers regarding updates and progress of their vehicle service Resolve customer complaints and issues, ensuring customer satisfaction Requirements: Valid driver's license Prior experience as an automotive service advisor is preferred Strong knowledge of vehicles, including common issues and repair procedures Excellent communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Attention to detail and accuracy in documentation Benefits: Opportunities for career growth and advancement Competitive salary with bonus potential Healthcare benefits: medical, dental, & vision Health savings account 401(k) with company match Paid time off and holidays Company-paid life insurance Employee discount Referral program Uniforms & laundering provided About the Company: The Jones Family Of Dealerships is a leading automotive company that has been serving customers in Lancaster, Pennsylvania for over 65 years. We are committed to providing exceptional customer service and maintaining high standards of quality in our automotive service department. Join our team and become part of a reputable company that values its employees.

Vista Autism Services is advancing a constructional, strengths-based application of Applied Behavior Analysis (ABA) for adults-a model rooted in skill-building, autonomy, and long-term quality of life. As a Behavior Consultant (BC), you will serve as the clinical lead for adults supported across home, day services, employment, and community environments. Your work will focus on building meaningful repertoires, creating opportunities, and supporting adults as they move toward the lives they choose. Guided by Vista's compassionate care model, you will design and implement person-centered behavior support plans that are effective, least restrictive, culturally respectful, and grounded in ethical ABA practice. In this role, you will collaborate with adults, families, caregivers, and interdisciplinary Vista staff, providing leadership and clinical guidance that strengthen the culture of support across our programs. Why Work at Vista? A schedule that respects your life: Monday-Friday, first shift hours, no weekends, overnights, or on-call. A model that reflects the future of ABA: Join an organization leading the shift toward constructional, strengths-based, compassionate care for adults-a rare opportunity in this field. A competitive package that stands out: Vista's total compensation rivals other providers, including a strong salary, excellent benefits, generous PTO, retirement plan, and paid professional development. Grow as a clinician: Refine your clinical craft with guidance from experienced BCBAs and consulting BCBA-Ds in a setting that drives clinical creativity and applies behavioral science in all aspects of the job, not just in client support. Grow as a leader: With mentorship from experienced leaders, learn to effectively guide multidisciplinary teams, mentor BCAs and DSPs, and help shape a supportive, values-driven adult services culture. Meaningful impact: Contribute to a mission-driven organization committed to helping adults build lives filled with purpose, connection, and opportunity. Key Responsibilities Conduct functional and skills-based assessments using a constructional ABA framework to identify strengths, preferences, and areas for growth. Develop and oversee person-centered behavior support plans (PCBSPs)that emphasize skill acquisition, autonomy, and least-restrictive strategies across home, day, community, and employment settings. Provide compassionate, respectful coaching to direct support professionals (DSPs), Behavior Consultant Assistants (BCAs), and families to ensure consistent and ethical implementation of support plans. Monitor progress through data collection and analysis, adjusting plans based on outcomes, client input, and interdisciplinary team collaboration. Develop and review crisis intervention plans using least-restrictive practices that prioritize safety and dignity while fading restrictive procedures in alignment with regulations. Model and reinforce a compassionate care culture, promoting communication that upholds dignity, choice, and client rights. Maintain high-quality documentation consistent with regulatory requirements, Vista policy, and ethical standards. Serve as the clinical lead for each assigned case, ensuring coordinated support across all relevant environments and stakeholders. Qualifications Minimum Requirements Bachelor's degree in Applied Behavior Analysis (ABA),psychology, education, social work, or a related human services field. Experience supporting individuals with autism or intellectual/developmental disabilities-adult services experience strongly preferred. Knowledge of ABA principles and a commitment to compassionate, strengths-based practice. Strong communication, collaboration, and coaching skills. Valid PA driver's license, reliable transportation, and ability to travel locally within the service area. Completion of all required background checks, health clearances, and agency training (including crisis intervention). Preferred Qualifications BCBA certification, Pennsylvania Behavior Specialist License, or Master's degree in ABA, psychology, education, social work, or a related field. Experience applying the constructional approach to ABA or demonstrated interest in strengths-based, repertoire-building models. Experience leading interdisciplinary teams or providing clinical oversight in home, day, or community-based adult programs. Experience delivering ABA services under, or familiarity with, Pennsylvania 6100 and 2380 regulations. Schedule & Work Environment Full-time, Monday-Friday, first-shift schedule. No weekends, no overnights, and no on-call rotation. Hybrid work schedules available. Supports occur across home, day services, employment settings, and community locations. Local travel within Vista's service area required; mileage and travel time between work locations are reimbursed. Direct supervision and mentorship by experienced BCBAs. Strong support from Vista's Adult Services leadership team. Compensation & Benefits Competitive salary aligned with education and experience. Total compensation package that rivals other providers, including comprehensive medical, dental, and vision insurance. Generous paid time off and paid holidays. Retirement plan with employer contribution. Paid travel time and mileage reimbursement. Same pay rate for billing and non-billing hours with fulltime hours guaranteed. Paid professional development, CEU opportunities, and support for maintaining certifications/licensure. Path to BCBA certification, including tuition assistance and fieldwork supervision. Access to Vista's employee support resources and internal recognition programs.

★ NOW HIRING: Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York. If you're looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you'll thrive here. Come build your career with a team that invests in you from day one. POSITION AT A GLANCE Location: Lancaster, PA Position Type: Full-Time Schedule: Monday through Friday, 7:00 AM to 3:30 PM Address: 1463 Manheim Pike, Lancaster, PA 17601 WHAT YOU'LL DO As a Service Writer, you'll manage repair orders efficiently and accurately, ensuring all customer needs are documented and communicated. You will: ➤ Greet service customers, sell needed work, write repair orders, and estimate repair costs ➤ Ensure proper payment type is selected and perform initial review of repair orders ➤ Communicate with technicians and update customers on repair progress ➤ Obtain authorization for additional work and maintain accurate repair documentation ➤ Administer warranty claims and policy adjustments in accordance with manufacturer guidelines ➤ Maintain repair order balance and assist parts/service departments as needed ➤ Handle customer inquiries, complaints, and scheduling professionally ➤ Maintain a clean and organized work area while adhering to all safety policies WHAT YOU BRING ◆ Education & Experience: Three to ten years of related experience and/or training, or an equivalent combination of education and experience. ◆ Certificates & Licenses: Valid Driver's License required; must meet company insurability standards. Commercial Driver's License preferred (can obtain upon hire). ◆ Physical Requirements: Regular walking and frequent standing. Occasional stooping, kneeling, crouching, or crawling. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment. WHY WORK WITH US ► Your hard work earns real rewards with competitive pay and bonus opportunities ► Comprehensive benefits package to keep you and your family covered ► 401(k) with company match because your future matters ► Your success is our priority. We offer training, mentorship, and advancement opportunities ► A supportive, team first culture where you're never just a number ► A legacy of stability in a company that is family-owned and trusted since 1938 READY TO APPLY? If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career. Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Behavioral Services Specialist is responsible for the development and implementation of positive behavioral support plans for individuals with intellectual and developmental disabilities served by Community Services Group (CSG) in a variety of settings. The Behavioral Services Specialist works closely with supervisory and direct service staff to monitor the development and implementation of positive behavioral support plans. This position is responsible for ensuring individuals' rights and quality behavioral support in accordance with the principles of self-determination, Positive Behavior Support, Applied Behavior Analysis, recovery and resiliency and CSG policies. The Behavioral Services Specialist reports directly to the Director of Clinical Services or designee. Wage Information: $48,000 per year Job Description: Conduct comprehensive Functional Behavior Assessments (FBA) including indirect methods (interviews, record review) and direct methods (observations, ABC data collection), to determine the function of challenging behaviors. Monitors individuals' progress through on-site visits, data collection, and periodic assessments to ensure appropriate and adequate programs. Develop individualized, data-driven Behavior Support Plans (BSP) based on FBA findings, incorporating positive, proactive, trauma informed,and least restrictive strategies and using a whole person biopsychosocial approach. Design and recommend environmental modifications, antecedent strategies, and replacement skill training. Participates in the development of individual service or treatment plans to determine long and short term goals. Reviews individual service plans with program specialists to ensure accuracy, thoroughness and recommends revisions as individuals' needs change. Supervises the completion of periodic progress reports and monitors all program records to ensure active rehabilitation. Leads training for support staff on positive behavioral support techniques and other pertinent topics to enhance staff effectiveness. Maintain accurate, timely, and thorough documentation of assessments, plans, progress notes, and service delivery in compliance with organizational, state, and federal regulations. Collaborates with direct service staff in creating goal plans and behavioral support plans. Demonstrates knowledge of intellectual and developmental disabilities, mental health disorders, autism, trauma informed care, Down Syndrome and other common disorders. Implements best practice behavioral interventions. Qualifications: This position requires the following combination of education and experience: Master's degree from an accredited college or university in special education, psychology, counseling, social work, education, applied behavior analysis, or gerontology and two years of direct experience supporting individuals with mental illness/intellectual and developmental disabilities. Board Certified Behavior Analyst (BCBA), Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) is preferred. Additional requirements include: Must have a valid driver's license, good driving record, and access to a reliable vehicle to attend training, meetings, and/or transport individuals to appointments. CSG Offers Superior Perks & Benefits: Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify. Generous Paid Time Off & Other Paid Leave Extensive Paid Training Career Development Opportunities Flexible Pay Options through my FlexPay Family Medical and Parental Leave Flexible spending accounts for medical & dependent care Traditional or Roth 401K Plans with up to 4% employer match Employee Assistance Program (EAP) Life Insurance Wellness Reimbursement Tuition Assistance Mentor/Mentee Opportunities Health Insurance & Benefits availability will vary. Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team! Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform data entry of required information. * Manage account relationships, maintain effective communications and ensure customer requirements are met. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. * Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. * Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. * Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Proficient in Microsoft Excel required. * Commitment to providing excellent customer service required. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

FastBridge Fiber is a modern fiber-optic internet service company providing ultra-fast and highly reliable service to homes and businesses over our newly constructed all-fiber network. The network is built with today's customers in mind; customers with multiple connected devices demanding the fastest speed and highest reliability. Customers enjoy hassle-free pricing plans and attentive customer service with FastBridge Fiber, unlike those services offered by monopoly communications companies. FastBridge Fiber is committed to hiring and investing in the local communities we serve. We embrace a philosophy that is built upon respect, trust, and flexibility. FastBridge Fiber is supported by equity financing from Guggenheim Investments, and we are all committed and focused on rapidly growing our footprint! About the Opportunity: The Customer Service Representative provides technical support to our customers who may be experiencing issues with their internet service, setting up WiFi, wanting to turn on some features or simply have a question about their bill. Success in this role requires a well-rounded individual with a genuine enthusiasm for technology and keen interested in helping customers by resolving their trouble. Customer service experience is definitely a plus. Schedule: Sunday- 10:00am-6:30pm EST Monday-Thursday- 12:00pm-8:30pm EST The Customer Service Representative will have a combination of in office and work from home shifts. The schedule is non-negotiable. Training Schedule: Monday-Friday 8:30am- 5:00pm EST in office. Duties and Responsibilities Drive customer satisfaction as the first point of contact for all inbound customer contacts (phone calls, chats, emails). Manage customer communications received via multiple sources phone, email, text, & social sites from potential or existing customers and respond to any questions or concerns. Process incoming orders for new installation, scheduling with the customer and completing the billing for services rendered. Complete change of service requests and make updates to accounts per customer requests. Respond to inquiries on order status, billing questions, service availability, new product offerings, etc. Provide excellent customer service support including technical troubleshooting of service issues to customer calling in or chatting in for help. Use problem-solving skills to properly diagnose and resolve technical hardware and software issues involving internet and Wi-Fi connectivity. Ensure details of the contact are captured in CRM by opening trouble tickets where applicable, documenting the contact, actions taken & details of how issue was resolved. Utilize our systems and tools to proactively check for and resolve potential issues before marking the contact as complete. Respond to escalated calls from customers and service techs during installation or service calls. Make follow-up calls on previously resolved trouble tickets to ensure customer satisfaction. Ensure that service-impacting events are worked timely to minimize service outages. Provide customers with updates on the progress of the work orders and/or trouble tickets. Follow-up with potential customers to convert leads to orders or to finalize orders. Provide manager with regular updates on common problems encountered and identify possible longer-term solutions/improvements to reduce future problems. Exceed customer expectations at every opportunity. Effectively communicate FastBridge Fibers product and service offering. Navigate through multiple systems Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: Required Qualifications: 6+ months of experience troubleshooting basic hardware, software, and/or connectivity issues. 2 years of customer service experience, 1 year in a contact center setting. Previous telecommunications experience a plus. Preference for operating in a fast-paced, technical environment with a high degree of critical thinking and problem solving Enjoys working with a team, but has ability to work independently, multi-task in a fast-paced environment without supervision. Ability to work as part of a team to achieve individual and team results Proven capability of delivering on individual and team goals and key metrics Willing to learn, adapt and evolve with the team and company and develop new skills quickly. Ability to learn and grasp new concepts and work through problems in a logical manner. A customer-first, troubleshooting mindset with demonstrated ability to provide exceptional internal and external customer care with a strong sense of ownership over results. Positive attitude with a passion for helping customers and the ability to connect with people. Committed to owning customer issues from start to finish Excellent customer service skills, including positive phone demeanor. Strong follow-up skills, accuracy, and attention to detail. Strong technical aptitude with excellent end-user interaction skills Capable of answering technical questions from technical and non-technical users. Able to listen with solid analytical, problem-solving and trouble-shooting skills with capability to solve complex problems Experience in one or more ticketing, CRM, billing, ordering, scheduling, phone systems Strong computer skills and the ability to navigate through multiple screens. Exceptional knowledge of Microsoft Office applications Excellent verbal and written communication skills Must be able to pass criminal background check and drug test Flexibility to work mandatory overtime to meet business needs High integrity and strong work ethic are a must Attention to detail and ability to think creatively and strategically is a must Excellent organization and time management skills Ability to interact and communicate effectively with other team members You have a high school diploma or equivalent (higher education preferred) Bilingual skills (verbal, written, read) in Spanish preferred Want to know more about what we stand for? At FastBridge Fiber we care about narrowing the digital divide and supporting fairness and equality. We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Learn more at: fastbridgefiber.com Compensation details: 21-24 Hourly Wage PIc52c0878da32-31181-39415118

Jeff D'Ambrosio Auto Group - Downingtown, PA Jeff D'Ambrosio Auto Group is growing, and we're looking for a Service Dispatcher to help keep our busy service department running smoothly. What You'll Do: Dispatch repair orders to technicians efficiently and fairly Monitor workflow to maximize shop productivity Communicate with service advisors and technicians throughout the day Update job status and ensure timely vehicle delivery Help maintain a fast-paced, organized service lane What We're Looking For: Automotive service or dealership experience preferred Strong communication and multitasking skills Ability to work in a high-volume, team-focused environment Basic computer skills and attention to detail Positive attitude and problem-solving mindset Why Work at Jeff D'Ambrosio: Competitive pay and benefits Busy, well-established service department Modern facilities and large technician staff Opportunities for growth within the organization Family-owned, locally trusted dealership If you're organized, motivated, and ready to be a key part of a successful service team, we want to hear from you.

Job Description Vista Autism Services is advancing a constructional, strengths-based application of Applied Behavior Analysis (ABA) for adults-a model rooted in skill-building, autonomy, and long-term quality of life. As a Behavior Consultant (BC), you will serve as the clinical lead for adults supported across home, day services, employment, and community environments. Your work will focus on building meaningful repertoires, creating opportunities, and supporting adults as they move toward the lives they choose. Guided by Vista's compassionate care model, you will design and implement person-centered behavior support plans that are effective, least restrictive, culturally respectful, and grounded in ethical ABA practice. In this role, you will collaborate with adults, families, caregivers, and interdisciplinary Vista staff, providing leadership and clinical guidance that strengthen the culture of support across our programs. Why Work at Vista? A schedule that respects your life: Monday-Friday, first shift hours, no weekends, overnights, or on-call. A model that reflects the future of ABA: Join an organization leading the shift toward constructional, strengths-based, compassionate care for adults-a rare opportunity in this field. A competitive package that stands out: Vista's total compensation rivals other providers, including a strong salary, excellent benefits, generous PTO, retirement plan, and paid professional development. Grow as a clinician: Refine your clinical craft with guidance from experienced BCBAs and consulting BCBA-Ds in a setting that drives clinical creativity and applies behavioral science in all aspects of the job, not just in client support. Grow as a leader: With mentorship from experienced leaders, learn to effectively guide multidisciplinary teams, mentor BCAs and DSPs, and help shape a supportive, values-driven adult services culture. Meaningful impact: Contribute to a mission-driven organization committed to helping adults build lives filled with purpose, connection, and opportunity. Key Responsibilities Conduct functional and skills-based assessments using a constructional ABA framework to identify strengths, preferences, and areas for growth. Develop and oversee person-centered behavior support plans (PCBSPs)that emphasize skill acquisition, autonomy, and least-restrictive strategies across home, day, community, and employment settings. Provide compassionate, respectful coaching to direct support professionals (DSPs), Behavior Consultant Assistants (BCAs), and families to ensure consistent and ethical implementation of support plans. Monitor progress through data collection and analysis, adjusting plans based on outcomes, client input, and interdisciplinary team collaboration. Develop and review crisis intervention plans using least-restrictive practices that prioritize safety and dignity while fading restrictive procedures in alignment with regulations. Model and reinforce a compassionate care culture, promoting communication that upholds dignity, choice, and client rights. Maintain high-quality documentation consistent with regulatory requirements, Vista policy, and ethical standards. Serve as the clinical lead for each assigned case, ensuring coordinated support across all relevant environments and stakeholders. Qualifications Minimum Requirements Bachelor's degree in Applied Behavior Analysis (ABA),psychology, education, social work, or a related human services field. Experience supporting individuals with autism or intellectual/developmental disabilities-adult services experience strongly preferred. Knowledge of ABA principles and a commitment to compassionate, strengths-based practice. Strong communication, collaboration, and coaching skills. Valid PA driver's license, reliable transportation, and ability to travel locally within the service area. Completion of all required background checks, health clearances, and agency training (including crisis intervention). Preferred Qualifications BCBA certification, Pennsylvania Behavior Specialist License, or Master's degree in ABA, psychology, education, social work, or a related field. Experience applying the constructional approach to ABA or demonstrated interest in strengths-based, repertoire-building models. Experience leading interdisciplinary teams or providing clinical oversight in home, day, or community-based adult programs. Experience delivering ABA services under, or familiarity with, Pennsylvania 6100 and 2380 regulations. Schedule & Work Environment Full-time, Monday-Friday, first-shift schedule. No weekends, no overnights, and no on-call rotation. Hybrid work schedules available. Supports occur across home, day services, employment settings, and community locations. Local travel within Vista's service area required; mileage and travel time between work locations are reimbursed. Direct supervision and mentorship by experienced BCBAs. Strong support from Vista's Adult Services leadership team. Compensation & Benefits Competitive salary aligned with education and experience. Total compensation package that rivals other providers, including comprehensive medical, dental, and vision insurance. Generous paid time off and paid holidays. Retirement plan with employer contribution. Paid travel time and mileage reimbursement. Same pay rate for billing and non-billing hours with fulltime hours guaranteed. Paid professional development, CEU opportunities, and support for maintaining certifications/licensure. Path to BCBA certification, including tuition assistance and fieldwork supervision. Access to Vista's employee support resources and internal recognition programs.

★ NOW HIRING: Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York. If you're looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you'll thrive here. Come build your career with a team that invests in you from day one. POSITION AT A GLANCE Location: Lancaster, PA Position Type: Full-Time Schedule: Monday through Friday, 7:00 AM to 3:30 PM Address: 1463 Manheim Pike, Lancaster, PA 17601 WHAT YOU'LL DO As a Service Writer, you'll manage repair orders efficiently and accurately, ensuring all customer needs are documented and communicated. You will: ➤ Greet service customers, sell needed work, write repair orders, and estimate repair costs ➤ Ensure proper payment type is selected and perform initial review of repair orders ➤ Communicate with technicians and update customers on repair progress ➤ Obtain authorization for additional work and maintain accurate repair documentation ➤ Administer warranty claims and policy adjustments in accordance with manufacturer guidelines ➤ Maintain repair order balance and assist parts/service departments as needed ➤ Handle customer inquiries, complaints, and scheduling professionally ➤ Maintain a clean and organized work area while adhering to all safety policies WHAT YOU BRING ◆ Education & Experience: Three to ten years of related experience and/or training, or an equivalent combination of education and experience. ◆ Certificates & Licenses: Valid Driver's License required; must meet company insurability standards. Commercial Driver's License preferred (can obtain upon hire). ◆ Physical Requirements: Regular walking and frequent standing. Occasional stooping, kneeling, crouching, or crawling. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment. WHY WORK WITH US ► Your hard work earns real rewards with competitive pay and bonus opportunities ► Comprehensive benefits package to keep you and your family covered ► 401(k) with company match because your future matters ► Your success is our priority. We offer training, mentorship, and advancement opportunities ► A supportive, team first culture where you're never just a number ► A legacy of stability in a company that is family-owned and trusted since 1938 READY TO APPLY? If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career. Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform data entry of required information. * Manage account relationships, maintain effective communications and ensure customer requirements are met. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. * Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. * Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. * Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Proficient in Basic computer programs and Microsoft office suite * Commitment to providing excellent customer service required and adhere to Client Contracts. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Job Description Jeff D'Ambrosio Auto Group - Downingtown, PA Jeff D'Ambrosio Auto Group is growing, and we're looking for a Service Dispatcher to help keep our busy service department running smoothly. What You'll Do: Dispatch repair orders to technicians efficiently and fairly Monitor workflow to maximize shop productivity Communicate with service advisors and technicians throughout the day Update job status and ensure timely vehicle delivery Help maintain a fast-paced, organized service lane What We're Looking For: Automotive service or dealership experience preferred Strong communication and multitasking skills Ability to work in a high-volume, team-focused environment Basic computer skills and attention to detail Positive attitude and problem-solving mindset Why Work at Jeff D'Ambrosio: Competitive pay and benefits Busy, well-established service department Modern facilities and large technician staff Opportunities for growth within the organization Family-owned, locally trusted dealership If you're organized, motivated, and ready to be a key part of a successful service team, we want to hear from you.