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Service advisor jobs in Laredo, TX - 74 jobs

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  • Customer Support

    Mid Continent Steel and Wire, Inc.

    Service advisor job in Laredo, TX

    We are seeking a dedicated and detail-oriented Customer Support Coordinator to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring a seamless experience. You will handle inquiries, resolve issues, and collaborate with various departments to enhance customer satisfaction. The ideal candidate will possess strong communication skills, a passion for customer service, and the ability to work in a fast-paced environment. Responsibilities · Answering phones in a professional manner, and routing calls as necessary to appropriate personnel while presenting a pleasant phone rapport with Mid Continent Steel & Wire customers and outside employees · Maintaining a positive, empathetic, and professional attitude toward customers and coworkers always · Processes incoming orders as requested · Responding promptly to customer inquiries about order status, shipping information, credit terms, products, pricing, and availability · Review open orders to ensure order fulfillment by lead time · Processing and following up on customer complaints · Updates customer database with call details such as interactions, transactions, comments, and complaints on all incoming calls · Proactively calls current customers to review pending orders and build relationships · Preparing weekly and monthly reports for customers as needed · Acknowledging and conducting research to resolve customer complaints · Responsible for ensuring that all customer complaints and RMA's are processed, authorized, and completed in a timely manner · Efficient and organized communication with other departments, plants, and customers via emails and phone · Efficient and organized in excessive paperwork flow · Create and update Excel Spreadsheet Reports as assigned · Compliance with attendance policy · Perform other duties and assignments as directed by Management Requirements · Completion of Customer Service Onboarding LinkedIn Courses (Level 2) · Good written and verbal communication skills · Consistent, professional dress and manner · Basic knowledge of all Mid-Continent Steel & Wire products · Basic knowledge of inventory management and logistics elements · Basic understanding of Microsoft applications including Word, Excel, and Outlook 365 · Able to contribute as part of a team and work independently with supervision · Basic understanding of internal systems · Good organizational and time management skills · Ability to handle office equipment (e.g., the telephone system, printer, scanner, and the fax machine) · Problem-solving skills · Basic administrative, clerical, and customer service skills. (6-12 months experience in a customer service, administrative role) · Ability to read, write, and speak on a competent and professional level · Willingness to participate in training classes given or required by the company · Willingness to take tests to provide Management with information to be used for management and classification (tests may be written and/or oral) · Willingness to move to other positions to keep the company running in an efficient manner · Knowledge and adherence to confidentiality requirements · Consistent with company policies, individuals are expected to maintain superior customer relations; be involved and committed to the quality process; be patient and willing to train and give aid to fellow employees; work in an efficient and economical manner; receive constructive criticism and praise in a business-like fashion; and be honest and maintain a positive attitude PHYSICAL REQUIREMENTS: Ability to lift 30 lbs Ability to hear and speak distinctly on the telephone Ability to perform under pressure in a fast-paced environment This job operates within a professional office environment. While performing the duties of this job inside the office, the employee is frequently exposed to normal working conditions in an office environment with a noise level that is usually moderate to high Knowledge, understanding, and application of safety practices Willingness to submit to drug testing
    $25k-38k yearly est. 4d ago
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  • Customs Brokerage Support Manager

    Imperative Logistics Group

    Service advisor job in Laredo, TX

    About Imperative Logistics Imperative Logistics specializes in highly complex air, ocean and ground shipments, customs brokerage services and a full suite of international logistics services. Focusing on industries with unique needs such as life sciences, technology, aerospace and chemicals, the Global Forwarding team understands the sensitivity of your shipments and ensures the utmost attention to detail. With offices located at major international shipping hubs and a global network of agents and partners, Imperative is a critical partner in your supply chain. JOB SUMMARY The Customs Brokerage Support Manager is responsible for overseeing and developing a centralized team that provides back-office and data-entry support to the company's network of entry writers. This position plays a key role in improving efficiency, accuracy, and compliance within the customs brokerage process by managing document intake, pre-entry validation, and task execution within CargoWise. The role acts as a liaison between management, compliance, and branch brokerage teams, helping to review and maintain account-specific SOPs and Product Databases, ensuring proper execution of brokerage files in accordance with customer and regulatory requirements. ESSENTIAL JOB FUNCTIONS Supervise and train a data-entry and document-processing team that supports entry writers across the national brokerage network. Utilize CargoWise Tasks and Workflows to assign, monitor, and manage workload progress, ensuring timely completion of key brokerage milestones. Provide expertise in tariff laws and customs regulations, ensuring imported and exported merchandise is properly classified, documented, and cleared in compliance with CBP and other government agency requirements. Serve as liaison with management, compliance, and local brokerage teams to review and update SOPs, Product Databases, and account documentation for accuracy and alignment. Oversee data accuracy in commercial invoices, classification details, and documentation submitted to CBP and OGAs. Support compliance and audit functions by ensuring recordkeeping and reporting meet regulatory and internal standards. Maintain and analyze performance metrics for the support team, tracking productivity, accuracy, and timeliness. Collaborate with operations, IT, and compliance to enhance automation, data integrity, and system utilization within CargoWise. Lead process-improvement initiatives to streamline document intake, pre-entry validation, and post-entry support activities. Provide coaching, guidance, and daily direction to team members, fostering a culture of accuracy, accountability, and teamwork. Communicate effectively with internal stakeholders to ensure operational issues are identified, escalated, and resolved promptly. QUALIFICATIONS AND EDUCATION REQUIREMENTS 5 years of experience writing customs entries Strong customer service experience and communication skills Great written and verbal communication with team members and customers Provide guidance and Customs Brokerage License preferred but not required PHYSICAL REQUIREMENTS The position is in an indoor, office environment, requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and these of a keyboard. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
    $65k-108k yearly est. 22h ago
  • Assistant Service Advisor

    Powell Watson Automotive Group

    Service advisor job in Laredo, TX

    Job Description Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Compensation Compensation is based on experience and commensurate with Fortune 500 companies. Benefits Benefits include medical and dental insurance, 401K retirement savings plan, vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. About Our Dealership We believe our employees are our greatest asset! As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family owned and operated, second generation organization with state of the art facilities and a commitment to see our employees succeed. If this sounds appealing to you, please complete our application to determine your eligibility.
    $41k-71k yearly est. 22d ago
  • Laredo CDJR - Service Advisor

    Greenway Automotive

    Service advisor job in Laredo, TX

    Laredo DCJR is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position. If this sounds like the perfect opportunity for you, then we encourage you to apply now! Responsibilities: Greets and consults with customers to interpret their needs and arrange for appropriate service Serves as the primary point of contact for all automotive service and repair matters Consult with mechanics about necessary repairs and possible alternatives to expensive work Sells additional needed services Sets and manages the expectations for service delivery for both the customers and mechanics Continuously updates customers on repair needs and completion times Verify that the final invoice reconciles with the work performed on the repair order Performs other duties as assigned Benefits: Progressive and Competitive Pay Plan Strong mentorship program to help you gain the experience you need to progress your career Excellent opportunities for growth and internal promotions Ongoing Training and Education Employee Purchase and Service Discounts Paid Vacation Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance 401(k) Retirement Savings Plan Team-oriented, professional and fun work environment Qualifications One year of dealership Service Advisor experience, preferred Must have a proven record of achieving exceptional customer satisfaction Must have a valid driver's license and be in good standing Must exhibit personal and professional integrity Have a desire for a long term career with a growing organization Reynolds and Reynolds experience; preferred Benefits Competitive Pay Employee Purchase and Service Discounts Ongoing Training and Education Paid Vacation Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance 401(k) Retirement Savings Plan State of the Art Facility with a Professional Working Environment Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, South Carolina, Pennsylvania, Tennessee, Texas, and China. The Group's 46 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.
    $41k-71k yearly est. 10d ago
  • Customer Service

    Lone Star Distributions 4.1company rating

    Service advisor job in Laredo, TX

    Job Description Lonestar Distribution - Laredo Texas $850.00+ PER WEEK AS PER WRITTEN AGREEMENT Full-time Hours 20 HARD WORKING CAREER-ORIENTED MEN AND WOMEN (18 yrs and over) TO START IMMEDIATELY.No experience necessary.We will provide full product education.Must be neat in appearance and have vehicle.Company offers incentives, management trainee programs, paid vacations,franchise(s) offered within 60 to 90 days for those willing to move up the ladder. Experience wanted from the following areas: • Customer Service • Retail Sales • Restaurant and Hospitality • Call Center OR • General Labor Lonestar Distribution provides excellent earning potential and the chance to develop marketing, sales, management and customer service skills that will benefit you long-term. Our company has a competitive, yet supportive culture based on trust and integrity that has allowed us to grow over the years. Requirements: • Full-time, flexible schedule • Professional demeanor • Strong communication skills • Team player and mission driven Lonestar Distribution is actively recruiting, so don't delay!
    $850 weekly 17d ago
  • Automotive Center Service Writer

    All Tune Laredo-6125

    Service advisor job in Laredo, TX

    Job DescriptionBenefits: Employee discounts Training & development Tuition assistance Automotive Center Service Writer All Tune Laredo-6125 Laredo, TX About Us All Tune Laredo-6125 is a trusted automotive repair and service center in Laredo, TX dedicated to providing high-quality automotive maintenance, diagnostics, and repair with integrity and professionalism. Were seeking an experienced and customer-focused Automotive Center Service Writer to join our team. This is an excellent opportunity for someone with strong communication and sales skills who enjoys helping customers, coordinating service operations, and contributing to a successful and growing shop. At All Tune Laredo-6125, we believe our people are our greatest assetand we invest in your growth with training, certifications, and advancement opportunities. Position Overview The Automotive Center Service Writer serves as the key point of contact between customers and the shop team, ensuring a seamless service experience from start to finish. Youll greet customers, assess their vehicle service needs, and present maintenance and repair recommendations in a clear, professional manner. This role involves coordinating repair orders, maintaining communication between customers and technicians, and managing shop operations to ensure timely, high-quality service. The ideal candidate is organized, personable, detail-oriented, and skilled in both customer service and sales. Key Responsibilities Greet customers professionally and assess service and repair needs Communicate clearly about maintenance recommendations and repair options Prepare accurate estimates, work orders, and invoices using the shops POS system Coordinate with technicians to ensure efficient workflow and quality control Maintain inventory control and order parts as needed Monitor profit margins and help achieve sales and productivity goals Conduct follow-up calls to ensure customer satisfaction and build lasting relationships Generate new business by calling on local commercial accounts and fleet customers Maintain a clean, organized, and professional front office area Mentor less experienced team members and promote a collaborative team culture Schedule Monday through Friday no weekends Occasional overtime may be available Qualifications High School Diploma or equivalent required 3+ years of sales or customer service experience in an automotive repair or service environment preferred Knowledge of fleet accounts and aftermarket warranty companies is a plus Section 609 Certification (EPA) preferred or willingness to obtain Strong communication, organizational, and problem-solving skills Ability to multitask in a fast-paced environment Must be at least 18 years old with a valid state drivers license and clean driving record Team player with a positive attitude and a commitment to continuous learning and certification growth Why Join All Tune Laredo-6125 At All Tune Laredo-6125, were committed to excellencenot just for our customers, but for our employees too. We offer competitive compensation, industry-leading training, and a supportive workplace where your professionalism and passion for the automotive industry are valued and rewarded. If youre ready to take your automotive service career to the next level and work in a shop that values skill, integrity, and teamwork, apply today!
    $38k-57k yearly est. 9d ago
  • Customer Service CFS Associate

    Transmaritime, Inc.

    Service advisor job in Laredo, TX

    Job Responsibility Description Main Activities 1 Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment: Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records. 2 May direct others in preparing outgoing and receiving incoming shipments. 3 Processes information from different departments and customers, and a variety of other forms of documents by resolving inconsistencies and reviewing data for errors using standard data entry procedures. 4 Requesting further information for documents that are deemed incomplete. 5 Entering information into specific document formats received electronically or hand-written pages or figures contained in printed files. 6 Must prepare all shipping documents, which includes bills of lading and manifests by entering them into the prescribed system software. 7 Maintains inventory of shipments / cargo on-hand in the warehouse. 8 Performs all computer or necessary technology gadgets necessary to track various aspects of goods. 9 Deciphering sloppy handwriting, faded text and transforming into digital or electronic data information. 10 Reports defective materials or questionable conditions to the department supervisor. 11 Double checking system information for errors or duplicate information before submitting or transmitting most especially reports being sent to our customers. 12 Access online browser-based systems for online data entry. 13 Ensure completion of data entry assignment within prescribed timeframes. 14 Inputting all types of data into computer programs to store the information for future use. 15 Adhere to all safety protocols and procedures, including proper operation of equipment, use of personal protective equipment (PPE), and safe handling practices. Promote a culture of safety awareness among team members.
    $25k-34k yearly est. Auto-Apply 12d ago
  • Customer Service Associate III

    Texas A&M International University 4.0company rating

    Service advisor job in Laredo, TX

    Job Title Customer Service Associate III Agency Texas A&M International University Department Bursar's Office Proposed Minimum Salary $14.43 hourly Job Type Staff Job Description Works under general supervision, provides general information, administrative support, and customer service to multiple departments, programs or offices. Supervises work of other Customer Service staff. Essential Duties and Responsibilities Supervises daily service area activities. Provides training and advice to other support personnel Serves as an information resource for the department or office. Ensures adherence to policies and procedures within the department or office and assists in the development of office procedures. Oversees records management. Makes recommendations for process improvement or administrative changes. Oversees service delivery for the department or office. Resolves customer problems and complaints. Adds, verifies, retrieves, and changes customer or order information and conducts periodic audits for accuracy. Compiles data to prepare correspondence, forms, reports or other documents. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Minimum Requirements Education - High school diploma. Experience - Five years of related experience. An equivalent combination of education and experience may be considered. Preferred Education and Experience Post Secondary Education - Bachelor's degree preferred. Experience providing responsible office/secretarial support and assistance in a higher education setting. Knowledge and Abilities Knowledge of: Word processing, spreadsheet, and database applications. Ability to: Multitask and work cooperatively with others. Strong verbal and written communication skills. Strong customer service skills and detail-oriented. Preferred Knowledge and Experience Advanced knowledge of word processing, spreadsheet and database applications, particularly with Microsoft Office Tools. Bilingual English-Spanish. One to two years of experience in customer service. Experience working with sensitive or confidential information. Licensing / Professional Certification - None. Physical Requirements - None. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others This position generally does not supervise employees. Other Requirements Evening and weekend work may be required. Position requires on campus, face-to-face interactions. Position requires maintaining a regular schedule of attendance on campus and in the workplace. Salary: $14.43/hourly INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page "My Experience " has an area provided under Resume/CV to drop or upload files. Be sure to include: Resume Cover Letter 3 -5 professional references and their full contact information Unofficial transcripts All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
    $14.4 hourly Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Manuel Gomez III-State Farm Agent

    Service advisor job in Laredo, TX

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Training & development ABOUT OUR AGENCY: Since opening our doors in 2011, weve built a strong team of nine dedicated professionals who love working together and serving our community. Our office culture blends professionalism with funwe keep things engaging with monthly promotions and team activities, while also recognizing and rewarding hard work. Team members enjoy competitive perks, including paid time off, a 401K plan, life insurance and short-term disability after one year of service, plus quarterly and Christmas bonuses. High performers can also qualify for exciting travel incentives. If youre motivated, team-oriented, and ready to grow in a supportive environment, youll find our agency a rewarding place to build your career. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Manuel Gomez III - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Must be able to work the following schedule: M-F 9am-3pm or 12pm-6pm Bilingual Spanish preferred.
    $25k-34k yearly est. 10d ago
  • Customer Service Rep (08361) - 4301 San Bernardo Ave

    Domino's Franchise

    Service advisor job in Laredo, TX

    About Us Rainbow Pizza, dba Domino's, is a locally owned and operated Domino's franchise dedicated to providing excellent service, quality food, and a positive team environment. We take pride in delivering hot, fresh pizza and great customer experiences while supporting our employees and the communities we serve. Job Description As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino's customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance with Domino's and Team Dynamic image standards is required - you are the face of the brand! Additional duties and responsibilities include, but are not limited to the following: Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, and make sound ethical judgments in a timely manner. Enthusiastic customer greeting and positive personality - taking orders with a smile! Operate, clean, and maintain all store facility and equipment. Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork. Prepare product to Domino's specifications and guidelines. Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Comfortability utilizing a computer keyboard, touch screen, and foot-paddle. Physical Requirements: (including, but not limited to the following): Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities: Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”. Bulk product deliveries are made two to three time per week, and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking. You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks. Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes. Qualifications 16 years of age and older. Must Pass a Background check Ability to multitask and manage time effectively in a fast-paced environment Bilingual (English/Spanish) capabilities are a plus Ability to remain calm and professional in challenging situations Flexible schedule, including availability for evenings, weekends, and holidays as needed Additional Information · Depth perception · Ability to differentiate between hot and cold surfaces Temperaments · The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Physical Requirements including, but not limited to the following: Standing · Most tasks are performed from a standing position Walking · For short distances for short durations Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5' · Cases are usually lifted from floor and stacked onto shelves up to 72high Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray Pushing · To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push · Trays may also be pulled Climbing · Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station · Toe room is present, but workers are unable to flex their knees while standing at this station · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day · Forward bending is also present at the front counter and when stocking ingredients Crouching/Squatting · Performed occasionally to stock shelves and to clean low areas Reaching · Reaching is performed continuously; up, down and forward Hand Tasks · Eye-hand coordination is essential; use of hands is continuous during the day · Frequently activities require use of one or both hands · Shaping pizza dough requires frequent and forceful use of forearms and wrists
    $25k-34k yearly est. 8d ago
  • Customer Service Representative

    Healthcare Support Staffing

    Service advisor job in Laredo, TX

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Company Job Description/Day to Day Duties: Outbound calls to a list of members which is provided daily. Objective is to verifying if the member is truly is a member. Candidates need to be comfortable reading, memorizing a script over time, as well as speaking and typing. The script is a list of questions and as the customer answers the agent is expected to input the customer's response and answers into system. Qualifications Minimum Education/Qualifications/Licensures: High School Diploma/GED Bilingual English/Spanish CSR/Call center experience Healthcare experience: Preferred but not a must Additional Information Location: 6999 McPherson Rd, Ste 213 Laredo, Texas 78041
    $25k-34k yearly est. 1d ago
  • Call Center Customer Service Representative (139)

    Talent Cloud Partners

    Service advisor job in Laredo, TX

    Perfect opportunity for customer service oriented individual. We are looking for customer service representatives that will serve as the face of the company for scheduling and providing all around service to potential and current patients. Great Incentives/Bonus Structure! Schedule appointments for patients. Answer telephone promptly and in a polite and professional manner. Obtain and enter accurate demographic information into Patient File (address, telephone number,name of insurance or self-pay status). Schedule appointment correctly - review appointment date, time, location, and provider name with caller. Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable). Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork. Remind caller of cancellation/no-show policy. Answer questions and offer other information, as requested, to provide patient-focused service.
    $25k-34k yearly est. 60d+ ago
  • Customer Service Representative

    Alphagraphics-Us779

    Service advisor job in Laredo, TX

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Employee discounts Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight-knit team in AlphaGraphics - US779 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. More than anything, were looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. WHAT WE EXPECT OF YOU: Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. WHAT YOU BRING TO THE TABLE: Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated Alphagraphics franchisee. If hired, Franchisee will be your employer.
    $25k-34k yearly est. 4d ago
  • Customer Service Representative

    Us779

    Service advisor job in Laredo, TX

    Benefits: Bonus based on performance Company parties Competitive salary Employee discounts Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW:As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight-knit team in AlphaGraphics - US779 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. WHAT WE EXPECT OF YOU: Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. WHAT YOU BRING TO THE TABLE: Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated Alphagraphics franchisee. If hired, Franchisee will be your employer. Compensation: $15.00 per hour At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
    $15 hourly Auto-Apply 60d+ ago
  • Customer Service Teammate

    Go Car Wash Management Corp

    Service advisor job in Laredo, TX

    Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $11-13 hourly 9d ago
  • Customer Service Representative - Driving

    SP 4.6company rating

    Service advisor job in Laredo, TX

    Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean. Assists customers in making payment to fully automated revenue control equipment Helps customers with parking services and facilitates the expedient flow of traffic through the facility Leads programs to improve client and customer satisfaction Assists in the management of the day-to-day activities of the assigned location. Monitors parkers in pay-in lanes Interacts with customers in a friendly and professional manner Provides assistance to customers that have forgotten where they parked their vehicle. Performs other necessary functions as assigned. Conducts garage and facility audits as required by management. Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct. Makes change (if required) for customers before transactions. Quotes rates for parking services. Gives directions to customers to various locations in the city. Resolves customer complaints independently or with the aid of a supervisor. Answers telephone in a prompt and courteous manner (if required). Maintains cleanliness of facility and picks up trash in the surrounding area. Presents themselves professionally (neat appearance and in uniform) at all times while at work. Arrives to work on time for scheduled shifts. Completes any other duties that may be assigned by the supervisor. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required: High School Diploma or an equivalent combination of experience and education Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The exposure level in the work environment to vehicle emissions is moderate to high The exposure level in the work environment to extreme hot/cold temperatures is moderate to high. The work environment is subject to all weather conditions including, but not limited to, precipitation and wind. The exposure level in the work environment to bright sunlight and nighttime working conditions is high. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. Salary Range: $11.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
    $11 hourly 22d ago
  • Assistant Service Advisor

    Powell Watson Automotive Group

    Service advisor job in Laredo, TX

    Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Compensation Compensation is based on experience and commensurate with Fortune 500 companies. Benefits Benefits include medical and dental insurance, 401K retirement savings plan, vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. About Our Dealership We believe our employees are our greatest asset! As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family owned and operated, second generation organization with state of the art facilities and a commitment to see our employees succeed. If this sounds appealing to you, please complete our application to determine your eligibility.
    $41k-71k yearly est. 60d+ ago
  • Automotive Center Service Writer

    All Tune Laredo-6125

    Service advisor job in Laredo, TX

    Responsive recruiter Benefits: Employee discounts Training & development Tuition assistance Automotive Center Service WriterAll Tune Laredo-6125 - Laredo, TX About Us All Tune Laredo-6125 is a trusted automotive repair and service center in Laredo, TX dedicated to providing high-quality automotive maintenance, diagnostics, and repair with integrity and professionalism. We're seeking an experienced and customer-focused Automotive Center Service Writer to join our team. This is an excellent opportunity for someone with strong communication and sales skills who enjoys helping customers, coordinating service operations, and contributing to a successful and growing shop. At All Tune Laredo-6125, we believe our people are our greatest asset-and we invest in your growth with training, certifications, and advancement opportunities. Position Overview The Automotive Center Service Writer serves as the key point of contact between customers and the shop team, ensuring a seamless service experience from start to finish. You'll greet customers, assess their vehicle service needs, and present maintenance and repair recommendations in a clear, professional manner.This role involves coordinating repair orders, maintaining communication between customers and technicians, and managing shop operations to ensure timely, high-quality service. The ideal candidate is organized, personable, detail-oriented, and skilled in both customer service and sales. Key Responsibilities Greet customers professionally and assess service and repair needs Communicate clearly about maintenance recommendations and repair options Prepare accurate estimates, work orders, and invoices using the shop's POS system Coordinate with technicians to ensure efficient workflow and quality control Maintain inventory control and order parts as needed Monitor profit margins and help achieve sales and productivity goals Conduct follow-up calls to ensure customer satisfaction and build lasting relationships Generate new business by calling on local commercial accounts and fleet customers Maintain a clean, organized, and professional front office area Mentor less experienced team members and promote a collaborative team culture Schedule Monday through Friday - no weekends Occasional overtime may be available Qualifications High School Diploma or equivalent required 3+ years of sales or customer service experience in an automotive repair or service environment preferred Knowledge of fleet accounts and aftermarket warranty companies is a plus Section 609 Certification (EPA) preferred or willingness to obtain Strong communication, organizational, and problem-solving skills Ability to multitask in a fast-paced environment Must be at least 18 years old with a valid state driver's license and clean driving record Team player with a positive attitude and a commitment to continuous learning and certification growth Why Join All Tune Laredo-6125At All Tune Laredo-6125, we're committed to excellence-not just for our customers, but for our employees too. We offer competitive compensation, industry-leading training, and a supportive workplace where your professionalism and passion for the automotive industry are valued and rewarded. If you're ready to take your automotive service career to the next level and work in a shop that values skill, integrity, and teamwork, apply today! Compensation: $12.00 per hour At All Tune Total Car Care, we have proudly served local communities for nearly 40 years. Our ASE-certified technicians are committed to providing high-quality service, ensuring vehicles stay in top condition for the long road. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to All Tune Total Auto Care Corporate.
    $12 hourly Auto-Apply 9d ago
  • Customer Service Rep(06584) - 3911 Jaime Zapata Memorial Hwy

    Domino's Franchise

    Service advisor job in Laredo, TX

    ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older Pass a background check GENERAL JOB DUTIES Operate all equipment Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product Receive and process telephone orders Take inventory and complete associated paperwork Clean equipment and facility approximately daily TRAINING Orientation and training provided on the job. Additional Information COMMUNICATION SKILLS Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movement with speed. Ability to enter orders using a computer keyboard or touch screen.;
    $25k-34k yearly est. 6d ago
  • Registrar Services Specialist I

    Texas A&M International University 4.0company rating

    Service advisor job in Laredo, TX

    Job Title Registrar Services Specialist I Agency Texas A&M International University Department University Registrar Proposed Minimum Salary $17.54 hourly Job Type Staff Job Description The Registrar Services Specialist I provides administrative and operational support to include updating student records, implementing customer service initiatives, conducting training sessions, entering grade changes, and updating degree programs. Essential Duties and Responsibilities Reviews documents and forms for completeness and tracks files for follow up and distributes for review. Research and resolve complex issues and responds to inquiries. Inputs data and updates electronic databases. Assists with the administration of financial processes. Advises, investigates, problem-solves and resolve questions and issues about student accounts. May coordinate and perform training. Performs other duties as assigned This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Additional Responsibilities Supports the operations of records management while complying with federal, state, and university management retention policies. Supports the operations of records management by providing full cycle records management services for the University's inactive records including timely disposal services for confidential and sensitive records while complying with state, federal, and university management retention policies. Receives and evaluates transcripts and credit by examination results of existing students; enters transfer work into student records transfer credit system while maintaining general transfer equivalencies; responds to inquiries from other campus officials, students, and other institutions concerning transfer credit. Provides advising and examines academic records of students to determine progress towards degree and eligibility for graduation. Disseminates information to students to include program admission criteria, course registration options, degree completion, and when needed, refers students to appropriate university offices for assistance. Teaches students regarding program monitoring and planning based on catalog requirements. Assists with graduation activities and final checkouts. Assists with the general functions and activities of the Office of the University Registrar. Participates in professional development opportunities to enhance advising knowledge and record management skills. Minimum Requirements Education - Bachelor's degree from an accredited institution of higher education. Experience - One year of experience in student services, retention, advising or other related area. Knowledge and Abilities Knowledge of: Strong computer knowledge. General office practices and procedures. Ability to: Communicate effectively, orally and in writing. Interact effectively and professionally with the general public and the students served. Plan, organize, and perform tasks accurately and independently. Strong time-management skills. Maintain confidentiality and abide by federal, state, system, and institutional rules and regulations. Licensing / Professional Certification - None. Physical Requirements - General Office Environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others This position does not supervise other employees Other Requirements Evening and weekend work may be required. Position requires on campus, face-to-face interactions. Position requires maintaining a regular schedule of attendance on campus and in the workplace. Salary: $17.54/hourly INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page "My Experience " has an area provided under Resume/CV to drop or upload files. Be sure to include: Resume Cover letter 3 professional references and their full contact information Unofficial transcripts All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
    $17.5 hourly Auto-Apply 60d+ ago

Learn more about service advisor jobs

How much does a service advisor earn in Laredo, TX?

The average service advisor in Laredo, TX earns between $32,000 and $92,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Laredo, TX

$54,000

What are the biggest employers of Service Advisors in Laredo, TX?

The biggest employers of Service Advisors in Laredo, TX are:
  1. Powell Watson Automotive Group
  2. TravelCenters of America
  3. Greenway Automotive
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