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  • Customer Relations Representative - State Farm Agent Team Member

    Christian Durand-State Farm Agent

    Service advisor job in Gaithersburg, MD

    Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Vision insurance Company car Join Our Dynamic Team as a Bilingual Customer Service Representative! Are you a passionate problem solver with a knack for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy making a difference in people's lives? If so, we want YOU to be the next star on our team! About Us: At our insurance agency located in vibrant Gaithersburg, MD, we are on a mission to empower individuals and families to navigate the risks of everyday life, recover from the unexpected, and achieve their dreams. We specialize in a range of services, including auto, home, and life insurance, as well as retirement planning. With us, you'll be part of a supportive team dedicated to enhancing customer satisfaction and loyalty. Role Overview: As a Bilingual Customer Service Representative (English/Spanish), you will be the frontline hero for our customers, providing outstanding support and resolving complex inquiries. Your role is pivotal in creating seamless customer experiences that drive the growth of our agency. Why Join Us? Growth Opportunities: We believe in nurturing talent from within! Show us your drive and determination, and you could advance your career while making a meaningful impact. Team Environment: Work alongside a dedicated team that values collaboration and celebrates success together. Rewarding Compensation: Enjoy a competitive salary ranging from $40,000 to $80,000 (Based + commission + bonus) per year, with opportunities for performance-based incentives. Key Responsibilities: Manage customer inquiries with a friendly and professional demeanor, ensuring every interaction is a positive one. Resolve issues efficiently while maintaining accurate customer records and updating information as needed. Assist in developing and implementing customer retention strategies to strengthen relationships. Collaborate with various departments to ensure an exceptional customer experience. Ideal Candidate Qualifications: Bilingual in English and Spanish, with excellent communication skills. Proven problem-solving abilities and a customer-centric mindset. Previous experience in customer service is preferred, with the ability to handle high-stress situations with grace. Your Future Starts Here: If you're ready to make a difference and join a team that values your contributions, we want to hear from you! Embrace the opportunity to grow both personally and professionally in a supportive environment. Apply now and embark on a rewarding career where YOU can help others realize their dreams! Let's connect and explore how you can be a key player in our mission to support our customers in navigating their insurance and financial service needs.
    $40k-80k yearly 5d ago
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  • Customer Service Representative II - Part Time

    City of Fairfax, Va 3.6company rating

    Service advisor job in Fairfax, VA

    Salary: $20.05 - $26.04 Hourly Job Type: Full Time Job Number: 26-16 Department: Parks & Recreation Division: Parks Facilities Maintenance Description Responsible for overseeing events and classes held at a variety of locations (Stacy C. Sherwood Community Center, Old Town Hall, Blenheim Interpretive Center, and Green Acres) and for maintaining the city's facilities as assigned. Position reports directly to the Operations Manager. An essential part of the duties of this position involves customer service-oriented work and includes managing the front desk of the centers (Green Acres, Old Town Hall, Stacy C. Sherwood Community Center, Blenheim Interpretive Center, and City Hall), analyzing current processes and creating/implementing new processes to streamline operations, provide group and one on one trainings to CSR I staff, late night event support on weekends, building audits, contract audits, and ensuring events are properly staffed along with organizing scheduled cleanings. This position also involves rotational weekend rental work where the position becomes point of contact for: troubleshooting any issues that arise, customer support, CSR I support, and managing any non-emergency communications to relevant entities to include AC/HVAC maintenance, non-emergency communication with police, contracted cleaning communications, and communication with the Assistant Facilities Manager and Operations Manager. This position must anticipate the citizen/patron needs, as the Customer Service Representative is the first employee to interact with anyone coming inside our centers. Delivering friendly customer service with knowledgeable answers is of utmost importance. Work is performed under the general direction of the Facility Coordinator and Operations Manager. Work is reviewed through conferences and reports for overall effectiveness and efficiency. Examples Of Duties Involves customer service-oriented work and includes managing the front desk of the centers, unlocking rooms for classes, rentals and community groups scheduled to use the location assigned. Setups, breakdowns, stacking of tables and chairs and taking out trash are examples of some of the physical work that is required. Handles registration of classes, printing of rosters, room schedules and class evaluations. Takes care of reserving facilities, answering phones and inquiries from the public. Interacts with prospective clients, showing the premises and answering questions regarding rental of the facilities. Will be trained to operate audio-visual equipment for potential rentals. Check rooms and locking up after use. Greet public in a friendly manner and offer assistance as needed upon entering facility. Unlock rooms for classes, rentals and community groups scheduled to use the assigned location. Setups, breakdowns, stacking of tables and chairs and taking out trash for private rentals. Meet with customers to review rental policies and procedures and reserve facilities and equipment for private rentals. Answering phone calls and emails in a timely manner to address any inquiries from the public. Give tours of rental venues and answer any questions regarding the venue of interest. Ability to be the first to open a building to the public as well as the last to close and secure a building in the evening. Custodial duties to include analyzing and maintaining up to date cleaning calendars so that proper cleaning is scheduled before events. Helping out with special events as needed. Demonstrates expert knowledge of reservation systems, contracts, filings, set-up/take-down of events, scheduling payments and issuing refunds, creating venue layouts for customers, along with any other relevant job duties. Is a part of a Venue Committee that meets with the Parks and Recreation Operations Manager/Assistant Operations Manager with the purpose of researching, implementing, and training new procedures for other Customer Service Representatives. Works a consistent weekly schedule so that a minimum of 1300 hours is worked in a 12-month span. The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Qualifications Graduation from high school or GED. Experience with the City of Fairfax as a Customer Representative. Requires a Class D Driver's License valid in the Commonwealth of Virginia, and good driving record. Necessary Knowledge, Skills, and Abilities: Knowledge of Microsoft Office and the ability to learn various software as needed. Ability to deal courteously with the public, communicate effectively orally and in writing and ability to work unsupervised. Requires ability to frequently lift and/or move up to 60 lbs. and occasionally lift and/or move more than 75 lbs. Supplemental Information Days and hours vary week to week. Will include occasional weekend and night work based on rentals and event needs.
    $20.1-26 hourly 2d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Service advisor job in Frederick, MD

    Shift Availability Flexible Availability Job Type The position includes, but is not limited to, the following essential job duties, responsibilities and requirements: Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. Greets customers as they enter the area and thanks customers as they leave. Gives assistance and offers suggestions or recommendations to the customer. Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold. Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc. Reports to work on time and follows the dress and appearance code. Facility Condition: Maintains the store facility's condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties: Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores. Inspects store facilities and equipment for safety, cleanliness, and proper working order. Notifies Store Manager of any equipment failure or maintenance/supply needs. Merchandising: Completes build-to's for ordering/purchasing merchandise. Receives and verifies vendor deliveries. * Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly. * Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows. Sales Controls: Controls merchandise, cash shortages, and other selling expenses. * Assists in maintaining proper inventory levels and shift audits. Financial Controls: Keeps accurate cash, sales and inventory control records and accounts for variances. * Notifies the Store Manager of any sales, cash or inventory discrepancy. * Follows Company and/or brand guidelines for product breakage or spoilage. Security Controls: Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager. * Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring. Administrative: Keeps an accurate record of all shift and timekeeping paperwork. May take inventory of supplies and equipment. Attends job-related meetings (may be required to work irregular hours). Provides regular and predicable onsite attendance. Performs other duties as assigned by the Store Manager. JOB REQUIREMENTS: High school diploma or GED preferred. Experience in retail sales preferred. Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools. Ability to work as scheduled including arriving to work on time. Ability to communicate information and ideas so others will understand. Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred. Ability to perform essential duties and physical functions described below. Ability to work in the conditions described below. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory of the position includes: Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels) Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups). Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye-hand coordination. Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck) Able to reach overhead for objects Ability to bend and twist at waist Ability to communicate orally Ability to operate a cash register and/or computer keyboard Ability to stoop, kneel, squat, bend, push, and pull Ability to work alone Be exposed to occasional noise Ability to stand and/or walk for an entire shift May require climbing a ladder to store and retrieve materials or place and remove signs WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position includes: Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc. Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer Exposure to occasional noise. Work with minimum direction and periodic supervision. ACKNOWLEDGMENT This indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this . As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Hiring Range: $16.00 to $16.50 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $16-16.5 hourly 5d ago
  • Family Services Associate - Primary Care TheARC

    Children's National Medical Center 4.6company rating

    Service advisor job in Washington, DC

    Family Services Associate - Primary Care (The ARC) Job Description: Assists patients and families to resolve issues related to illness, injury or hospitalization. Acts as a liaison among patients/families, medical and nursing staff, and external agencies. Performs screening interviews, assists with planning and implementation of interventions დაიწყ ensures appropriate follow‑up of services. Supports expansion of food insecurity resources at the ARC, including facilitating SNAP/WIC enrollments and managing the food pantry. Responds to social determinants of health screenings at Well Child visits. Work Schedule: Monday - Friday, 8:30 am - 5:00 pm. Location: THEARC, 1801 Mississippi Avenue SE, Washington, DC 20020. Salary Range: $44,782.40 - $74,630.40 (Full‑time). Qualifications Minimum Education: Bachelor's Degree (required). Minimum Work Experience: One year working with individuals in crisis situations (required). Required Skills/Knowledge: Bilingual ability preferred. Functional Accountabilities Delivers Patient/Family Focused Services: Complete screening interviews of patients and families utilizing hospital‑approved screening tools. Research appropriate resources in the hospital and community to assist patients and families; help families access and utilize those resources. Provide needed assistance, while respecting boundaries and setting appropriate limits. Make follow‑up contact with families, when appropriate, to monitor the outcome of interventions and to promote continuity of care (e.g., assisting with new and follow‑up appointments, hospital and community‑based referrals and applications). Coordinates Patient Care Responsibilities with Other Family Services Staff: Manage requests from patients and families for hospital or community resources. Assist families with applications and manage referrals to outside agencies in coordination with the medical team for financial assistance and other programs. Manage referrals to outside organizations as directed by social work and in coordination with the medical team. Assist Family Services staff with special projects, such as patient/family newsletters, Sibling Day, support groups, etc. Contributes to Effective Multidisciplinary Communication: Communicate with social work and/or medical team about patient care needs. Share verbally and in writing, relevant patient/family information with members of the treatment team. Document activities according to departmental guidelines in the electronic medical record. Participate in team meetings to address general and specific patient care issues. Optimizes the Use of Available Resources: Develop and maintain resource information for the department. Promote positive working relationships with community agencies. Serve as liaison between hospital and agency staff assisting families with resources. Identify gaps in services and research alternatives. Organizational Accountabilities Meet with Team Leader for supervision to discuss case material, professional role, and projects to complete. Meet with social work or child life partner to review work performed for individual patients and families. Participate in Family Service Team meetings and departmental staff meetings. Meet departmental requirements for chart recording, statistics, and other documentation and submit documents in a timely manner. Ensure that chart documentation is co‑signed by licensed Family Services staff member. Participate in departmental performance improvement activities. Core Competencies Customer Service - Anticipate and respond to customer needs; follow up until needs are met. Teamwork/Communication - Demonstrate collaborative and respectful behavior; partner with all team members to achieve goals; be receptive to others' ideas and opinions. Performance Improvement/Problem‑Solving - Contribute to a positive work environment; demonstrate flexibility and willingness to_constraint; identify opportunities to improve processes; make appropriate decisions using sound judgment; use resources efficiently; search for less costly ways of doing things. Safety - Speak up when team members exhibit unsafe behaviour; continuously validate and verify information needed for decision‑making; stop in the face of uncertainty and take time to resolve the situation; demonstrate accurate, clear and timely verbal and written communication; actively promote safety for patients, families, visitors and co‑workers. Equal Opportunity Statement Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: Know Your Rights Pay Transparency Nondiscrimination Poster. Drug‑Free Workplace Children's National Hospital maintains a drug‑free workplace, prohibiting the illegal use, possession or distribution of controlled substances. Though recreational and medical marijuana are legal in the District of Columbia, the hospital maintains the right to enforce its drug‑free workplace policy and prohibits recreational or prescribed marijuana. #J-18808-Ljbffr
    $44.8k-74.6k yearly 1d ago
  • Customer Service Representative

    Arata Expositions 4.1company rating

    Service advisor job in Gaithersburg, MD

    We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities: Draft correspondences and other formal documents Plan and schedule events Assist onsite at Tradeshows and Conferences Answer inbound telephone calls Develop and implement organized filing systems Perform all other office tasks Qualifications: Ability to prioritize and multitask Excellent written and verbal communication skills Strong attention to detail Strong organizational skills Proficiency in Microsoft Office Requirements Must be available to travel Must be available to work occasional weekends/evenings Must have a driver's license and car Must be available to work overtime
    $29k-35k yearly est. 5d ago
  • Customer Service Representative

    Caliber Collision Repair Services 3.7company rating

    Service advisor job in Leesburg, VA

    Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
    $27k-34k yearly est. 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Connie Snook-State Farm Agent

    Service advisor job in Frederick, MD

    Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $28k-36k yearly est. 5d ago
  • Associate, Ballpark Experience (Limited Term)

    AEG 4.6company rating

    Service advisor job in Washington, DC

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Summary: The Washington Nationals are seeking individuals who have a passion for serving others and are committed to excellence. Our mission is to create exceptional and memorable experiences for our guests. As a team member, you will develop your customer service and leadership skills while serving stadium guests at Nationals Park. The Washington Nationals are currently seeking two Ballpark Experience Associates for the 2026 season. The primary responsibilities will be to assist with the day-to-day operations of the Ballpark Experience department. This program will provide associates with an opportunity to gain valuable experience in fan experience and ballpark operations with a professional baseball organization. This is a part-time position with an expected commitment of 25 hours per week. Day to day leadership is provided by the Senior Manager, Ballpark Experience. The two open positions limited terms are: One (1) Associate Position running from February - November of 2026. One (1) Associate Position running from March - October of 2026. Essential Duties and Responsibilities: Assist with the execution of the TEAM Service Program including gameday staff training and the rewards & recognition program Assist Coordinator, Ballpark Experience with all inbound customer support emails including categorizing and sorting, responding to customer questions and concerns; dispatching emails to other departments when appropriate in order to resolve all customer issues Serve as key representative for Guest Support phone line; provide customer service and friendly assistance in helping guests with their inquiries, work collaboratively with and direct calls to appropriate departments when needed With direction of Senior Manager, Ballpark Experience, evaluate all guest feedback to document trends and identify areas for improvement in the stadium experience Support Ballpark Experience team with review and follow up of VoC (Voice of Consumer) survey results Track, record and respond to fan mail and Fan Pack requests Provide operational support in game at Hospitality Hub to assist GE representatives with first game certificates, birthday pins, MLB Passport books, and providing assistance to guests; assist with Ballpark Experience driven activations including "How Can I Help" signs and other in-park opportunities for experience enhancement Assist with other gameday operational elements when necessary, including gate giveaways, Kids Run the Bases, postgame concerts, etc. Act as department representative in stadium command center during games and other ballpark events; monitor and respond to all guest inquiries in real time; collaborate with other representatives to quickly and effectively resolve issues Assist with the research and implementation of new technologies that enhance the ballpark experience Review audit reports and conduct assessments on existing ballpark experience and identify ways to enhance it; work with associate to present recommendations to executive team and implement changes Perform ballpark checks and audits as required General clerical office duties, data entry, and perform other duties as assigned Minimum Education and Experience Requirements Currently enrolled as an undergraduate or graduate student at an accredited college or university or is a recent graduate (within 12 months of application date) Available for the entire term of the internship: (1) Full Year Associate: February- November, (1) Season Associate: March- October Knowledge, Skills, and Abilities necessary to perform essential functions Must be team-orientated, and able to work well in team environment Attention to detail including excellent time management and organizational skills Highly proficient in the following software programs: (Word, /Excel/PowerPoint, databases) Strong communication skills as well as very strong interpersonal skills for guest feedback and inquiry responses High degree of emotional intelligence and ability to communicate professionally with others in a high stress environment Equipped to handle customer conflicts with diplomacy; ability to use resources to find resolutions to guest issues Ability to prioritize appropriately and work on multiple simultaneous projects Strong work ethic and passion to build a career in professional sports Present self in professional manner, and show ability to interact with all levels of the organization Ability to multi-task and function under stressful conditions Display high level of integrity, positivity, and accountability in all aspects of the job Uphold Core Values: Innovation, Integrity, and Teamwork. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction - Together. Physical/Environmental Requirements Office: Working conditions are normal for an office environment. Work to require weekend and/or evening work Must be able to work 80% of the game days at Nationals Park during the season Game day: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employees will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds. Compensation: The projected wage rate for this position is $17.95 per hour. Equal Opportunity Employer: The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $18 hourly 5d ago
  • Client Specialist

    Barry's 3.7company rating

    Service advisor job in Arlington, VA

    We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time Assist clients, building individual connections, and providing direction with any questions or concerns Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner Deliver first class client experience at all times Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed Guide clients with regards to the latest studio promotions, membership discounts and/or special events Maintain product knowledge for all studio retail operations Participate in all relevant training and development programs and meetings as directed by Operations leaders Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: Deliver quality protein smoothies and customer service in the Fuel Bar Handle pre-orders and orders on the spot, custom to each client's needs Assist clients with questions and product selection Complete client's orders in a timely manner utilizing a POS transaction Maintain fuel bar department areas clean and sanitized Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy Prepare various fuel bar goods following company recipes Facility Maintenance: Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors Support in cleaning and maintaining of locker rooms to brand standard as directed Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas Conduct small studio repairs when appropriate Laundry services, including collecting, washing, and folding towels Adhere to daily and weekly cleaning and maintenance checklists Customer Service: Ensure all existing and new clients are provided with the highest level of hospitality Maintain client database and utilize information to increase client contact Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications Strong hospitality skills and alignment with Barry's Mission, Vision and Values. Ability to work either a full-time or part-time schedule Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Friendly, outgoing personality and enjoy social interaction Exhibits enthusiasm for the studio and for the job Must be a patient, courteous listener, able to show empathy Responding to clients request with a can-do attitude Cooperative manner with a focus on team culture. Ability to prioritize and work within a fast-paced environment Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment Have an eye for detail and care for the studio's appearance and cleanliness Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness Maintain a professional appearance and behavior Demonstrate excellent communication skills Candidates must be at least 18 years or older to apply The pay range for this role is: 15.20 - 15.20 USD per hour (Arlington)
    $50k-89k yearly est. 5d ago
  • Customer Service Agent and Administrative

    BCI Acrylic Independent Dealers

    Service advisor job in Frederick, MD

    About Us Renken Remodeling is a growing leader in home remodeling services, dedicated to delivering exceptional quality and customer satisfaction. We remodel bathrooms and our team helps homeowners bring their vision to life. We're looking for a detail-oriented, organized, and outgoing team player to join our Fort Pierce warehouse office and support our company's continued growth. Position Overview We are seeking a Customer Service Representative / Administrative Assistant to manage front-end communication with customers, scheduling, and office operations at our Frederick, MD warehouse. This is a full-time role that combines customer interaction with critical back-office support. The right candidate will be someone who thrives in a fast-paced environment, enjoys working with systems and processes, and has excellent communication skills. Key Responsibilities Serve as the first point of contact for incoming calls, emails, and customer inquiries. Schedule appointments, manage calendars, and confirm customer consultations. Provide administrative support to project managers, sales staff, and leadership. Update and maintain files, CRM systems, and project documentation. Track and process incoming leads, ensuring proper handoff to sales teams. Participate at local home shows to represent our company, educate customers, and set appointments. Support warehouse office operations with ordering supplies and coordinating deliveries. Ensure professional, timely, and courteous communication with clients and partners. Qualifications 2+ years of administrative, customer service, or office management experience (construction/remodeling industry a plus). Strong organizational skills with attention to detail. Proficient in Microsoft Office, Google Workspace, and CRM/project management systems. Excellent phone and email communication skills. Ability to prioritize and manage multiple tasks in a deadline-driven environment. Positive attitude and team-oriented mindset. What We Offer Competitive hourly pay based on experience. Full-time, stable position with growth opportunities. Supportive team environment in a reputable, growing company. Health and PTO benefits (if planned to be provided).
    $25k-33k yearly est. 5d ago
  • Member Services Representative

    Bank-Fund Staff FCU 4.7company rating

    Service advisor job in Washington, DC

    About BankFund: BankFund Credit Union is a full-service financial cooperative that was organized and chartered in 1947 as a convenient place for employees of the World Bank Group and International Monetary Fund and their families to save and to obtain credit. Located in Washington, DC, BankFund maintains three full-service branches downtown with our headquarters located near Farragut West metro station. This position is classified as a full-time on-site role which means that on-site work will be expected for each scheduled workday. Summary: Provides in-person service to members, including opening accounts, performing account transactions, providing information on products and services, resolving account problems, providing ancillary services and recommending appropriate products and services. Runs a teller window or assists in branch settlement, as needed. Responsibilities: Opens new accounts and/or new services, assisting members in completing and signing the necessary documents to open new accounts or related products. Receives initial deposit and ensures new accounts are properly processed. Operates within accuracy, policy and procedural guidelines. Develops proficiency in tasks related to branch operations and participates in branch meetings. Resolves routine problems for members pertaining to products and services provided by the Credit Union. Serves as a liaison between the member and the Credit Union, ensuring members are served in a timely and complete manner. Collects pertinent data, finds out the answers and reports findings to the inquiring party. Refers members to a supervisor, manager or director if unable to solve the problem or provided requested information. Achieves individual sales goals and sets an example in the area of sales for the Account service Representatives to follow. Creates and maintains a Sales PACT Culture by cross-selling to enhance and secure customer relationships. Uses needs-based selling to meet members' financial objectives and refers sales opportunities to other departments, when appropriate. Summarizes and documents all member interactions in the Customer Relationship Management (CRM) system and handles all documents in accordance with Credit Union procedures. Issues new plastic cards to members following all procedures for each type of card. Initiates investigation of lost/stolen ATM, credit, or check card from members and refers to appropriate department for completion. Must ensure all BSA training is updated and in compliance with all NCUA regulations. On a rotational or as needed basis, serves as the initial point of contact on the Branch Information Desk, assisting members and/or directing them to other individuals, as appropriate. Participates in outbound Relationship Calling and identifies and refers sales opportunities to other departments, when appropriate. Assists with branch promotions. Maintains supplies and promotional materials, ensuring display racks are adequately stocked with the most current brochures, bulletins and newsletters. Participates in branch meetings. Provides notary services and directs members to authorized staff for signature guarantee. Generates letters and miscellaneous communications as needed. Participate in annual Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) training and demonstrate knowledge and understanding of the BSA and OFAC, including the immediate reporting of unusual or suspicious activity to the Risk Management Department. Undertake additional training specific to daily responsibilities and as required to ensure continued compliance with all applicable regulations. Ensure the Credit Union's safe harbor protections as allowed by the BSA. Understand that if confronted with knowledge of existence of a Suspicious Activity Report (SAR), an obligation exists to preserve the confidentiality of that SAR, as well as any information that may reveal the existence of a SAR. Maintain awareness of, and immediately report to the Compliance Officer, any unauthorized disclosure of a SAR, or unauthorized disclosure of information related to a SAR. Understand that failure to do so is a violation of federal law and may lead to both civil and criminal penalties for SAR disclosure violations. Successfully participate in annual Information Security refresher training. Comply with the Information Security Policy, including the immediate reporting of unusual or suspicious activity to management and the Information Security Officer. Follow all procedures to protect company computers from viruses, and to maintain the security and confidentiality of Credit Union data. Adheres to Service PACT philosophy and standards, including standing while serving members at the Information and or Resource Center or by walking the branch floor. Runs a teller window or assists with branch settlements, as requested. Performs other work-related duties as assigned by the Manager and or Assistant Branch Manager. Requirements Minimum Qualifications or Knowledge, Skills and Abilities Required Education: College Degree in related field or equivalent combination of Education and Experience and or sales experience preferred. Without college degree: one year teller experience or 2 years customer service/sales. Additional Qualifications: Strong problem-solving abilities with the ability to think independently. Excellent Customer Service and Communications Skills Aptitude for working with numbers Problem solving ability Basic knowledge of personal computers and related office software. Ability to work flexible schedule as required. For internal purposes, this position is graded as NE-6. The anticipated annualized base salary range for this position is $50,000 to $62,000. Final base salary for this role will be based on the individual's job-related experience, skillset, training, certifications and market demands. The benefits available for this full-time position include but are not limited to: medical, dental, and vision insurance, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and paid time off, including paid parental leave benefits. In addition to base compensation salary, this role position is eligible for an annual incentive plan.
    $50k-62k yearly 5d ago
  • Express Services Specialist

    Aptask 4.4company rating

    Service advisor job in Washington, DC

    About Client: Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies helping them streamline the administration of business operations. Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives. Rate Range: $20-$23/Hr Job Description: Provide mail, distribution, copy, printing, hospitality, reception, file, or other services defined or outlined in EPIQ's service agreement with client "Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy Maintain a positive team-player mentality Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc Deliver on service commitments in a timely and accurate manner Invest proper effort and QC approach to deliver highest quality work and service Comply with EPIQ's standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook Expected to uphold the Standards of Service and best practices developed by EPIQ Top Required Skills: Mailroom & Printing-copy experience Back up hospitality Responsibilities: Provide comprehensive administrative support to the Office Administrator. Collaborate closely with the office administrative team, including HR, Recruiting, Operations & Management. Event planning. Prepare expense reports and process invoices. Provide administrative support to ensure efficient office operations: ordering business cards, updating maps, intranet pages, and tracking expenses. Provide support in managing visiting attorney offices and shared office spaces. Skilled in MS Office; Word, Outlook, Excel and Adobe. Create, revise, and format documents as per requirements. Maintain both physical and digital filing system, including data entry and electronic file organization. Assist with coordinating meeting logistics, including room setup and catering. Provide Receptionist Service. Maintain flexibility to meet deadlines and adapt to changing priorities. Contribute to special projects as needed. Qualifications High school diploma required; some college preferred. Demonstrated initiative, highly organized and detail oriented. Possess strong interpersonal and time-management skills. Excellent written and verbal communication skills Strong technical skills: Microsoft Office Suite, Proficient with Excel, Chrome River a plus Comfortable with calendar management and scheduling. Exemplary customer service and collaborations skills, with the ability to work well within a team. Demonstrate initiative, independent thinking and creative problem solving. Proven ability to work independently while maintaining a high level of efficiency. Capability to handle multiple tasks simultaneously and see projects through to completion. Ability to work after hours when needed for events. Ability to walk, bend, kneel, stand, and/or sit for an extended period. Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
    $20-23 hourly 3d ago
  • Customer Care Center Specialist

    American Nurses Association 4.4company rating

    Service advisor job in Silver Spring, MD

    Career Title: Customer Care Center Specialist Department: Certification Note: Competitive salary commensurate with customer service experience FLSA: Non-exempt (hourly) Note: Union dues are 1.44% of bi-weekly paycheck Career Summary: The Certification team is looking for a dedicated Customer Care Center Specialist (CCCSP) that functions as an integral member of the American Nurses Enterprise (ANE) Customer Care Center and is primarily responsible for providing real-time first call resolution to incoming customer calls and for responding to customer inquiries received via email. The CCCSP handles calls and emails that impact individual nurses, health care organizations, state/regulatory bodies, and vendors. The CCCSP addresses and resolves questions or issues that include but are not limited to certification/verification, publications, financial transactions, and membership. The CCCSP must be able to work in a fast-paced environment, be able to multi-task, and always maintain calm and efficient demeanor. The CCCSP is the "customer face" of the ANE. Join the American Nurses Enterprise (ANE) and be part of the team building a healthy world through the power of nurses. Our goals are to (1) Elevate the Profession of Nursing Globally (2) Evolve the Practice of Nursing to Improve Health, Health Care, and Health Equity and (3) Ensure the Professional Success of Nurses. Our core values: Trusted, Inclusive, Innovative and Empowered guide everything we do. We are committed to creating a supportive and dynamic workplace where employees can thrive. We understand the importance of work-life balance and offer flexible work arrangements and generous paid time off. Our modern office spaces are designed to foster collaboration and creativity. The collaborative culture and supportive team environment make ANE a great place to grow your career. What You Will Do: General Duties: * Provides real-time first call resolution for incoming customer calls received via the queue. Average call volume for the Customer Care Center is 80 calls per day. Functions include assisting customers with general website navigation; providing general information on ANE products and services, including available webinars and promotional codes; creating or completing online certification, verification of certification, membership and publications orders; processing credit card payments for a variety of products including payment for balances due; and providing general information regarding statuses of certification, verification, membership and publication orders. Documents all customer interactions in Personify contact tracking and escalate issues according to established processes. Meets service level expectations. Certification and Verification: * For certification and verification customers, they provide sensitive and accurate certification information to high-stakes customers including state boards of nursing, credentialing companies, and employers of certified nurses, according to clearly defined processes within the certification work unit. Is responsible for conducting in-depth research of detailed financial receipt inquiries from verification customers and providing accurate information on the status of prepaid verification accounts, resolving duplicate order issues, and providing available customer service recovery options such as free verification orders. This also includes the creation of certification and verification orders and processing credit card payments for verification and certification products. Processes tier-1 refunds as needed. Certification Application and Exams: * For certification application and exam issues, research customer issues within the Personify database, ImageSilo (online access to archived hard copy application items), and GEE (Prometric eligibility access) and resolve or determine escalation of a customer service issue, as appropriate. Publications: * For publications customers provide general information regarding the status of orders and accept payments for balances due for orders already created in Personify. Creates orders in Personify system for routine, Tier 1 orders and escalates upper Tier orders as appropriate, in line with SLA. Forwards Acknowledgements and invoices as appropriate for Tier 1 orders. Alerts Publications team of any trends or issues that need to be addressed at the system level. Membership: * For Membership, assist individual nurse members and potential members with tier-1 inquiries including but not limited to membership status, types of memberships available, membership rates, membership benefits, and payment status. Process requests such as updating credit card information, issuing a member card, transferring membership, resolving duplicate record issues, providing a receipt, and troubleshooting and resolving tier 1 payment issues including refunds. Create membership orders in Personify and process necessary payments for individuals requesting to join or reinstate their membership assuring the correct membership option is selected from a complicated structure established by the Constituent and State Nurses Associations (C/SNAs). Alerts Revenue Operations of any trends or issues that need to be addressed at the system level and Membership of any issues relating to benefits, fulfillment of incentives or general issues relating to ANA membership. Other Duties as Assigned: Responds to customer inquiries received as assigned, and follow-through to resolution of inquiries. Average email volume is 100 - 150 messages per day. Inquiries received via email include communication with high-stakes customers; financial research; and general research across Personify, ImageSilo, and GEE. Manage personal voicemail messages, email messages, and Personify contact tracking entries. Meets expectations for accuracy of responses and response time to all inquiries as established by departmental metrics. Sets up and maintains company verification accounts. Investigates and resolves all common verification-related concerns such as order status updates and reprint requests. Runs daily Personify print jobs to generate authorization to test notices, verification of certification letters, receipt of application notices, and renewal notices. These notices are time-sensitive and directly affect the ability of advanced practice registered nurses (APRNs) obtain/maintain appropriate state licensure and to be/remain employed. Processes hard copy requests for name changes, duplicate wall certificates and exam reassignments. Timely name changes may impact customer ability to test. What you bring to the American Nurses Enterprise: Education: * Associate degree in Business or equivalent work experience is required. Related Work Experience * One (1) to three (3) years of experience in an office environment or closely related work such as membership department, or service-oriented position. Skills Excellent administrative and computer skills. Strong critical thinking skills Strong critical thinking and analytical skills Strong customer service skills. Good organizational skills required. Requires strong people skills to deal with confidential issues. Ability to work on multiple tasks and prioritize the workload Strong verbal and communication skills with attention to detail required. Additional Qualifications * Able to multi‐task and work under pressure while maintaining a calm attitude with coworkers and/or candidates who call for assistance. Preferred Skills & Experience * Association work in a call center environment that is highly desirable. What ANE Offers You: Join us and support more than 5 million Registered Nurses in the United States. Every role within ANA contributes to a healthier world through the "Power of Nurses." An opportunity to help transform a 129-year-old organization to meet the future needs and demands within Health Care. Commitment to Diversity, Equity, Accessibility, and Belonging (DEIAB) Be a role model for embracing and empowering the uniqueness of every employee. Continuously innovating through creative and strategic initiatives. Exceptional benefits including, but not limited to 401K retirement contributions of up to 7%, generous PTO which includes the week-off between Dec 25 and Jan 1, in addition to Personal Days-off, 11 paid Holidays, excellent health/medical benefits, and much more Commitment to your career development and advancement through ANE learning and development programs (internally and externally). Work Schedule: Hybrid employees must work a minimum of 20% in the office. Location: Our main office is located at: 8403 Colesville Road, Suite 500, Silver Spring, MD 20910 Learn more about the American Nurses Enterprise: ************************************************* ************************************************************ The American Nurses Enterprise: Founded in 1896, the American Nurses Enterprise is the family of nonprofit organizations that comprise of the American Nurses Association, including the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation (ANF) Equal Opportunity Employer: The ANE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $33k-39k yearly est. 2d ago
  • Client Service Representative - Floater (Reston Branch)

    Atlantic Union Bank 4.3company rating

    Service advisor job in Reston, VA

    The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services. Position Accountabilities Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner. Greet and provide exceptional service in person and by telephone/email. Provide accurate information regarding Bank services, products, policies and procedures. Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services. Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management) Complete forms and other required documents and follow Bank policies and procedures. Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes. Perform all duties of a Teller to include: Provide excellent client experience Perform basic client and cash transactions Balance cash each day Identify referral opportunities to contribute to branch goals Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing digital channels * Perform other duties as assigned. Organizational Relationship This position reports to Branch location leadership. Position Qualifications Education & Experience High school diploma or equivalent (GED). One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent oral and written communication skills Ability to exercise sound business judgment Proficient computer skills Ability to handle multiple tasks with attention to details Flexible, able to adapt to change Shifts may vary for each position offering, depending on business need Able to stand for extended periods of time and lift objects up to 30 pounds Some local travel possible Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting ********************************************************* We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
    $29k-39k yearly est. 7d ago
  • Customer Success Consultant

    Signal Vine 3.9company rating

    Service advisor job in Alexandria, VA

    We are in search of a diligent and dedicated Customer Success Consultant to join our Customer Success team. We are Signal Vine, and we have an AI-based text messaging service that is a proven determinant in student success. If powerful results and use cases excite you AND you are a high-performer who is looking for an entrepreneurial, mission-driven team, Signal Vine is the place for you. The perfect candidate is interested in problem solving, helping people, and tackling tricky challenges that confront our customers. This is a customer-facing role, responsible for assisting the customer best utilize the Signal Vine platform. You will act as the technical lead working with customers to set-up and send important message campaigns using the Signal Vine platform. Who We Are Signal Vine is the leading Artificial Intelligence (AI)-powered messaging platform transforming how higher education leaders reach, support, and engage students. We believe in the power of conversation to build communities and to strengthen the opportunity for all to succeed. We are passionate about solving education and social challenges through technology-based innovation and building a business we can all be proud of while doing it. Job Description What You'll Do On a daily basis you will: Maintain positive customer satisfaction for a number of dedicated accounts Help drive adoption of new features and expand customer usage of existing tools Assist customers in setting up new messaging campaigns Train users on how to use the platform and answer day-to-day questions Perform other customer success or support tasks as required Qualifications Who You Are First of all, you must have a bachelor's degree (BS/BA) from an accredited, four-year institution (or relevant work experience). Specifically, you should have: Experience working with technology products and platforms Interest in technical topics or learning to code is a plus Additionally, you must have/be: Obsessive about getting all the details right Internal drive to meet deadlines and to bring others along with you Effective time management and organizational skills Excellent analytical, verbal and written communication skills Integrity, high character and ability to maintain the confidentiality of customer data Desire to work in an early stage company with "can do" start-up attitude Additional Information What Else You Should Know Part of the growing education technology presence in Alexandria, VA, we are located just down the road from Amazon HQ2. We've been recognized as one of DC's most enviable offices by DC Inno and we offer a rewarding culture that promotes teamwork, growth, and enjoying our day to day roles. Our high growth business provides employees with a great opportunity to grow in their careers. Competitive salary with individual commission structure Medical (employer paid), dental, and vision insurance plans 401(k) plan with company match Generous paid time-off and holiday schedule with additional floating holidays Casual office attire and pet-friendly office What Now? Come join us as we build an exciting company that sits at the intersection of education and cutting-edge, AI-backed technology. All your information will be kept confidential according to EEO guidelines.
    $84k-138k yearly est. 60d+ ago
  • Destination Services Consultant

    Dwellworks Brand 4.1company rating

    Service advisor job in Washington, DC

    This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. Seeking Japanese speaking individuals for this position. JOIN OUR TEAM AND MAKE A DIFFERENCE! Are you a detail-oriented individual who is passionate about your community? Are you customer service minded and enjoy helping others? Are you skilled in researching, planning and organizing projects/events? Are you interested in a professional opportunity that allows you flexibility and autonomy? If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you! This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating. Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as: Performing area orientations Helping to secure housing Identifying schools for enrollment Opening bank accounts Securing a Social Security Number Obtaining a driver's license Qualifications Expert knowledge of city and surrounding areas, including local schools Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle Proficient in basic computer applications A flexible schedule that would accommodate an ad hoc working style Skills Excellent verbal and written communication Ability to research efficiently Effective at problem-solving Skilled in time-management Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs. WANT TO LEARN MORE *******************************
    $55k-94k yearly est. 8d ago
  • Customer Service Representative / Store Associate (Closer)

    E E Wine 3.8company rating

    Service advisor job in Bealeton, VA

    Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability
    $30k-43k yearly est. 60d+ ago
  • Customer Service Advisor

    QGR Jiffy Lube

    Service advisor job in Olney, MD

    Job DescriptionDescription: What can you expect as an Automotive Customer Service Advisor? As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors truly love helping our customers be reviewing past service work and communicating the vehicle's needs. Our best will inquire about the customer and the vehicle's complaints and work with our technicians to find a correction. Our Customer Service Advisors love to engage with the customer and are always welcoming them with a smile. Some of the reasons our advisors love working with us are: Efficient teams delivering timely inspections The use of a cutting edge POS system that graphically illustrates our customers' needs based on the vehicles' manufacturer recommendations Thorough technicians that deliver quality inspection reports Steady flow of customers What you will do: Greet the customer and acknowledge their request Check-In the customer and verify information Be an expert on all sales processes and initiatives Process phone calls in a professional manner. Encourage the customer to come in for service work. Be comfortable selling to our customers our product offerings Document, verbally communicate and sell the recommendations Write estimates and order parts for services as needed. Be able to create and bill out all sales orders. Work towards achieving any company-set goals or objectives, including individual sales goals. Keep pace with customers, balancing multiple priorities and using good judgement to manage time. Build relationships with customers by communicating the status of their vehicle, promise time. Pay Range: 32,240 - 44,330 per year Benefits include: Competitive pay (based on experience) Matching 401K On-the-job training with Award Winning Online Training Platform: Jiffy Lube University We promote from within a commitment we are passionate about No late evenings Tuition reimbursement Paid vacation and holidays Medical insurance Requirements: What are the Job Qualifications? Driver's License Ability to Stand on your feet for 10+ hours Ability to speak English Bi-lingual is a plus! Previous sales experience is a plus - automotive is preferred
    $31k-40k yearly est. 26d ago
  • Family Services Associate - Care Coordination & Resources

    Children's National Medical Center 4.6company rating

    Service advisor job in Washington, DC

    A prominent pediatric healthcare provider in Washington is looking for a Family Services Associate to assist patients and families with issues related to illness and facilitate resource access. Responsibilities include coordinating care among medical teams, conducting screening interviews, and ensuring follow-up support. Candidates must hold a Bachelor's degree and ideally have experience in crisis situations. Bilingual abilities are preferred. This position offers a full-time work schedule with a competitive salary range of approximately $44,782.40 - $74,630.40. #J-18808-Ljbffr
    $44.8k-74.6k yearly 1d ago
  • Express Service Specialist

    Aptask 4.4company rating

    Service advisor job in Washington, DC

    About Client: Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies helping them streamline the administration of business operations. Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives. Rate Range: $22-$23/Hr Job Description: Provide mail, distribution, copy, printing, hospitality, reception, file, or other services defined or outlined in EPIQ's service agreement with client Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy Maintain a positive team-player mentality Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc Deliver on service commitments in a timely and accurate manner Invest proper effort and QC approach to deliver highest quality work and service Comply with EPIQ's standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook Expected to uphold the Standards of Service and best practices developed by ***. Responsibilities: General: "Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.) Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm Specific duties as assigned: Mail/Distribution Services Sort, distribute and meter US mail with knowledge of current postal rates Ensure all projects have been properly produced and Quality Checked (QC'd) to EPIQ's standard Ensure clients request and the delivery of faxes/parcels in a timely matter in accordance to EPIQ's standards Copy Services Immediate attention given to clients entering Copy/Mail Center in accordance with EPIQ's standard of operation Accurately produce copy, print and scan projects in accordance to verbal and written instructions Exhibit ability to take verbal instructions while taking notes to properly produce staff copy projects Hospitality Services Provide excellent client service as the coordinator of the clients' conference rooms, common areas and kitchens Ensure clients requests for the set-up and use of meeting rooms are handed accurately and proactively Place orders for food and beverages for use during meetings as assigned Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use "Organize and distribute client kitchen supplies Maintain inventory control and order supplies as needed Perform cleaning, dusting and other incidental tasks as assigned Floor Coordination Provide excellent client service as the first line of contact with the client Responsible for the organization and upkeep of various satellite copy rooms throughout an assigned work area. This includes the stocking of general supplies, delivery of paper, and basic daily maintenance of the copier(s) in that area Responsible for the pick-up and delivery of all mail/parcels as well as all copy, print and scan projects that area assigned to the Copy Center Reception Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors "Answer incoming telephone calls and direct call traffic to the proper person Take accurate and complete messages for those employees who may be unavailable Greet and announce visitors in a friendly and business-like manner Maintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager Qualifications: High School Diploma or equivalent Minimum of 1 year professional level work experience "Previous experience in a client service oriented field preferred "Willingness and ability to learn new skills. Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
    $22-23 hourly 7d ago

Learn more about service advisor jobs

How much does a service advisor earn in Leesburg, VA?

The average service advisor in Leesburg, VA earns between $30,000 and $103,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Leesburg, VA

$56,000

What are the biggest employers of Service Advisors in Leesburg, VA?

The biggest employers of Service Advisors in Leesburg, VA are:
  1. Walmart
  2. Beyer Volvo Cars Dulles
  3. Tesla
  4. AutoNation
  5. AAA Mid-Atlantic
  6. Aaamidatlantic
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