Field Technical Service Representative-Metal Packaging
Service advisor job in Philadelphia, PA
CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals.
CROWN's Food Division is a leading manufacturer of food cans in North America. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder, and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join CROWN's Food Division.
Location: This position will support CROWN Food Division customers in the Northeastern United States and Eastern Canada.
Position Overview:
This position will support metal packaging customers of the CROWN North American Food Division in the Northeast United States and Canada. This position is a field technical service representative who will spend the majority of their time traveling to customer facilities to troubleshoot processes, investigate product quality issues, and conduct trials in a food manufacturing environment. In this role, one will serve as the primary technical contact for customers and will be the liaison among customers, Crown Sales, R&D, Engineering, Quality, and Manufacturing.
Job Responsibilities:
Providing problem-solving leadership on technical and quality matters relating to food can and end performance
Managing the overall technical interface between the Food Division and their customers
Support customers in all technical aspects of the business including current packages and new package development
Develop and manage technical meetings between the Company and customers to discuss ideas, issues, and solutions
Interact directly with customer and internal manufacturing operations
Partner with the Company's Sales, R&D, Engineering, and Manufacturing divisions to develop strategies and action plans for both current customers and potential new customers
Extensive travel (Up to 80%) will be required to service customer needs
The ideal candidate would possess the following attributes:
BA/BS degree in Food Science, Engineering, Packaging or a related discipline
2+ years in a packaging manufacturing environment, food production or a similar industry.
Experience interfacing with customers in a technical capacity: field testing, qualification trials, claims management, etc.
Experience with double seaming technology, various food canning equipment, and troubleshooting associated problems is highly preferred but not required.
Effective communication skills are needed for this role, both verbal and written, as well as the ability to interact with customers and employees at all levels of the organization.
Demonstrated ability to effectively manage multiple projects to completion
Self-motivated and eager to take the initiative, with the ability to work effectively in a team setting and as an individual
Well organized and detail oriented with good time management skills
Strong PC skills are a must, especially using Word, Outlook, and Excel.
Committed to on-going personal development and career growth
Knowledge and/or certification in Six Sigma is a bonus
Physical Requirements
While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl.
The associate may lift and/or move up to 30 lbs.
Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
Working Conditions
Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office.
While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic.
The associate may be exposed to a wide range of temperatures.
The noise level is frequently loud.
*Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Benefits:
Crown offers competitive pay, comprehensive benefits including free company paid health insurance for employees as well as company matched 401(k).
Customer Success Specialist
Service advisor job in Somerset, NJ
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Onsite from Somerset,NJ
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
Customer Service Representative
Service advisor job in Blue Bell, PA
Job Description/Responsibilities
Provide professional, cheerful, and welcoming service to all customers and visitors, ensuring their expectations are exceeded. Represent fly ADVANCED's commitment to quality and exceptional service.
Handle all customer communication, including incoming phone calls, emails, and service requests. Key responsibilities include:
Scheduling and coordinating client appointments using maintenance systems (eBis and Salesforce).
Sending appointment confirmations, as well as timely reminders (1 month and 1 week before appointments) via email/text.
Following up with clients for scheduling their next service, sending satisfaction surveys, and ensuring ongoing engagement.
Manage pre-arrival, arrival, and departure arrangements at our Authorized Service Center (ASC). Tasks include coordinating ground transportation, rental car services, confirming bookings with vendors, and relaying details to customers.
Adhere to company policies regarding customer service standards, safety guidelines, and security procedures.
Accurately handle credit card and cash transactions, including issuing receipts and maintaining accountability.
Maintain customer records, generate reports, and carry out general administrative responsibilities.
Provide support with administrative tasks related to the operations of the flight school.
This role requires a proactive approach to delivering top-notch customer service, attention to detail, and the ability to juggle multiple responsibilities seamlessly.
Qualifications/Skills
Excellent oral and written communication skills
Ability to work independently with little direct supervision and work as part of a team
Ability to accept responsibility
Effective multi-tasking and time management skills
Knowledge of Customer service principles and practices
Professional personal presentation
Attention to detail
Customer Service Representative
Service advisor job in Fort Washington, PA
Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock!
We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism.
RESPONSIBILITIES
• Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy.
• Ensure first call resolution, making the customer experience as seamless as possible.
• Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella).
• Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment.
• Utilize your analytical and decision-making skills to address policy changes and corrections effectively.
• Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise.
• The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday.
QUALIFICATIONS
• Strong interpersonal, communication, and organizational skills.
• Analytical mindset with good decision-making abilities.
• Proficiency in computer skills and data entry.
• High motivation to take ownership and follow up on tasks.
• Flexibility to adapt to a fast-paced, changing environment.
• Ability to work weekdays and rotational Saturdays.
• High school diploma required, college degree is a plus!
• Spanish language proficiency is a plus!
PERKS & BENEFITS
• 4 weeks accrued paid time off + 9 paid national holidays per year
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
Bilingual CSR
Service advisor job in Philadelphia, PA
Immediate need for a talented Bilingual CSR. This is a 06+ months contract opportunity and is in Philadelphia, PA(Remote). Please review the job description below and contact me ASAP if you are interested.
Pay Range: $20 - $25 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: -
We are looking specifically for 2 individuals who would be bi-lingual and able to speak Japanese; due to regional dialects within the language we are looking for individuals who are native speaking Japanese and English as the 2nd language.
Looking for excellent Customer Focused competencies - seeking service-oriented individuals with strong customer service skills.
This is a phone-based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang;
Ability to clearly communicate complex messages over the phone.
Ability to navigate through multiple systems at a time.
ALL candidates must complete employment testing prior to submission.
Key Requirements and Technology Experience: -
HS Diploma or GED with 2 years of customer service experience
Must have strong verbal and written communication skills.
Call center experience is preferred
Healthcare industry experience
Medical background helpful
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Client Services Advisor
Service advisor job in Princeton, NJ
The Client Service Advisor serves as the expert when taking in and delivering client repairs, interacting with customers to explain the repair process, and working hand-in-hand with sales professionals, introducing them to service clients who may be interested in making an additional purchase while in the store. The Client Service Associate must actively listen with compassion and speak with authority to both understand client needs and convey expertise.
This position may be required to work weekends, some holidays, and peak sales periods.
Responsibilities
Take in client repairs and enter into Hamilton's proprietary repair system.
Communicate with clients to explain full range of options for service and repair, as well as process for repair and the type of work they can expect will be done.
Utilize pre-set pricing guides to estimate repair costs at the point of take-in.
Ensure proper processes are followed throughout the entire take-in interaction.
Properly document client property, file appropriately, and update systems as needed.
Utilize Hamilton Service Standards and communication skills when working with clients to ensure client satisfaction and exceeding of expectations.
Ensure that any client service issues are handled utilizing all appropriate resources and in a timely fashion to guarantee complete client satisfaction.
Satisfy customer requests for information or assistance in selection, service or concerns in a timely manner.
Follow up with clients as-needed to inform them of repair status.
Follow up with Hamilton team members as needed to check on status of repairs or provide updates so that everyone can remain informed of necessary information.
Coordinate data entry, reports, appraisal information and follow-up to clients and vendors.
Contact clients upon completion of their repair to inform them of status and schedule a pick-up or delivery.
Work as a team with the sales professionals, service professionals, and management in the store to create the best possible experience for clients and coworkers.
Skills
Basic computer proficiency and ability to learn proprietary back-end systems.
Commitment to company standards and values.
Ability to multi-task and to work with a diverse client base.
Ability to stay composed and collected under pressure, or in client-facing situations.
Excellent product knowledge, client service and problem resolution skills.
Excellent verbal and written communication skills.
Exceptional interpersonal communication skills through telephone, digital, and face-to-face mediums.
Strong organizational skills.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Ability to work collectively with team members.
Ability to handle and work with high value merchandise.
Education & Experience
High school diploma or equivalent (GED) and 1 year of relevant experience. Equivalent combination of education and experience will be accepted.
Experience in high-end jewelry or luxury environments.
Experience in high-end client service roles.
Education from the Gemological Institute of America (GIA) or other related degrees (e.g., AGS).
Physical Requirements
Physical activity not limited to: reading, writing, walking, walking up and down stairs, standing, sitting, kneeling, lifting up to 25lbs.
Service Consultant
Service advisor job in Monmouth Junction, NJ
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
4-7 years
Additional Information
Route 1 Hyundai hires exceptional people to provide an extraordinary experience for everyone who steps foot on our lot. This isn't another job but a chance for you to take control of your future and your career. Our teams develop and grow from within through training, mentorship, and self-motivation. With the right attitude and work to back it up, Route 1 Hyundai is a place to build your future your way.
About Us:
We offer our Service advisors Commission paid weekly, CSI bonuses, and monthly spiffs
Employee purchase program on both new & pre-owned cars
Employee Parts & Service Discounts
Medical, Dental & Vision Insurance, life insurance, long-term & short-term disability
We offer a company-matched 401K
Paid time off, Vacation, Sick/Personal time
Ongoing training and development
What You'll do each day:
Check in each client with a detailed vehicle walk-around in the service drive using a tablet, review open campaigns & recalls, and the client's requested services. This may include declined work from a previous visit.
Meet or exceed targeted sales goals & the targeted customer satisfaction index
Document vehicle problems by listening to customers describe them and by asking probing questions.
Maintain contact with customers throughout the day- keeping customers informed of the status of their vehicle repair (i.e. 10:00 am, 2:00 pm & 4:00 pm updates). This will be done via text, email, and/or phone calls.
Communicate the cost of repairs, including parts & labor.
Contact warranty companies as needed and collect all balances.
Monitor your customer's vehicle throughout the day, ensuring repairs will be completed on or before the promised time.
Properly document the customer's declined repairs, additionally, review any past declines for discussion with the customer on their current visit.
Educate customers on the values and benefits of proper vehicle maintenance, i.e., reducing carbon footprint, improving fuel economy, and extending the life of their vehicle.
Schedule follow-up visits and remind customers of our Customer Service Surveys.
About you:
3+ years as a service advisor/writer
3+ years of customer service
Service Scheduler experience is a plus
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Employment Position: Full Time
Salary:
$69,000.00 - $165,000.00 Yearly
Salary is negotiable.
Zip Code: 08852
Customer Service Advisor
Service advisor job in Philadelphia, PA
Intealth is a mission-driven, innovative nonprofit committed to advancing quality in healthcare education worldwide to improve healthcare for all. We enhance the education of health professionals, verify their professional qualifications, and inform health workforce policies around the world. We offer a supportive, inclusive culture where diversity is celebrated, and every individual's contribution matters.
What You Can Expect:
* Professional Growth: Career development, mentorship, and opportunities to advance.
* Work-Life Balance: Hybrid positions and comprehensive wellness benefits.
* Meaningful Work: Support the advancement of quality health care globally.
Why Intealth?
Named a Top Workplace by the Philadelphia Business Journal, Intealth provides an environment of collaboration, respect, and empowerment. We invest in you so you can grow, thrive, and contribute to work that changes lives.
SOME OF OUR PERKS & BENEFITS!
* Salary starting at $26.00 Hourly
* Robust Medical, Dental & Vision from top providers
* 12% Employer Contribution to your 403(b)
* Tuition Reimbursement & Wellness Program
* Generous PTO
* Full-time | Shift: 11 a.m.-7 p.m., Monday-Friday | Flexible virtual work arrangement
Intealth is seeking a Customer Service Advisor to join our Applicant Information Systems (AIS) team. In this role, you'll be the first point of contact for individuals and organizations engaging with Intealth's range of services. This includes supporting international medical graduates (IMGs) pursuing U.S. residency through the ECFMG Certification process, as well as assisting users of EPIC, Intealth's global primary-source verification repository used by physicians and medical institutions worldwide.
About the Role
You'll handle a high volume of phone and email inquiries, deliver accurate information, and collaborate with other departments to ensure applicants have the resources they need. This position requires strong communication, attention to detail, and the ability to multitask in a fast-paced, disseminate complex information in a service-oriented environment.
Key Responsibilities:
* Support applicants through the EPIC and Certification process.
* Respond to a high volume of phone and email inquiries, resolving applicant questions efficiently and accurately. While delivering exceptional customer service.
* Interpret and explain complex policies and procedures in a clear and concise manner.
* Partner with internal teams to ensure first-call resolution and clear communication.
* Guide applicants through billing, fee inquiries, and troubleshooting within the online portal.
* De-escalate challenging interactions with professionalism and empathy, maintaining composure while finding solutions.
* Use sound judgment to determine when cases should be escalated.
About You
Are you passionate about supporting others and contributing to a mission that makes a global impact? Do you thrive in a fast-paced, collaborative setting, balancing empathy, accuracy, and attention to detail in everything you do?
Qualifications:
* Bachelor's degree or equivalent experience required.
* 1-5 years of professional customer service experience.
* Proven ability to quickly learn and apply complex information.
* Strong problem-solving and multitasking skills.
* Proficiency in Microsoft Office; ability to navigate multiple systems simultaneously.
Join us in shaping the future of global medical education at Intealth. Apply today to make a difference!
Customer Service Advisor
Service advisor job in Philadelphia, PA
Intealth is a mission-driven, innovative nonprofit committed to advancing quality in healthcare education worldwide to improve healthcare for all. We enhance the education of health professionals, verify their professional qualifications, and inform health workforce policies around the world. We offer a supportive, inclusive culture where diversity is celebrated, and every individual's contribution matters.
What You Can Expect:
Professional Growth: Career development, mentorship, and opportunities to advance.
Work-Life Balance: Hybrid positions and comprehensive wellness benefits.
Meaningful Work: Support the advancement of quality health care globally.
Why Intealth?
Named a Top Workplace by the Philadelphia Business Journal, Intealth provides an environment of collaboration, respect, and empowerment. We invest in you so you can grow, thrive, and contribute to work that changes lives.
SOME OF OUR PERKS & BENEFITS!
Salary starting at $26.00 Hourly
Robust Medical, Dental & Vision from top providers
12% Employer Contribution to your 403(b)
Tuition Reimbursement & Wellness Program
Generous PTO
Full-time | Shift: 11 a.m.-7 p.m., Monday-Friday | Flexible virtual work arrangement
Intealth is seeking a Customer Service Advisor to join our Applicant Information Systems (AIS) team. In this role, you'll be the first point of contact for individuals and organizations engaging with Intealth's range of services. This includes supporting international medical graduates (IMGs) pursuing U.S. residency through the ECFMG Certification process, as well as assisting users of EPIC, Intealth's global primary-source verification repository used by physicians and medical institutions worldwide.
About the Role
You'll handle a high volume of phone and email inquiries, deliver accurate information, and collaborate with other departments to ensure applicants have the resources they need. This position requires strong communication, attention to detail, and the ability to multitask in a fast-paced, disseminate complex information in a service-oriented environment.
Key Responsibilities:
Support applicants through the EPIC and Certification process.
Respond to a high volume of phone and email inquiries, resolving applicant questions efficiently and accurately, while delivering exceptional customer service.
Interpret and explain complex policies and procedures in a clear and concise manner.
Partner with internal teams to ensure first-call resolution and clear communication.
Guide applicants through billing, fee inquiries, and troubleshooting within the online portal.
De-escalate challenging interactions with professionalism and empathy, maintaining composure while finding solutions.
Use sound judgment to determine when cases should be escalated.
About You
Are you passionate about supporting others and contributing to a mission that makes a global impact? Do you thrive in a fast-paced, collaborative setting, balancing empathy, accuracy, and attention to detail in everything you do?
Qualifications:
Bachelor's degree or equivalent experience required.
1-5 years of professional customer service experience.
Proven ability to quickly learn and apply complex information.
Strong problem-solving and multitasking skills.
Proficiency in Microsoft Office; ability to navigate multiple systems simultaneously.
Join us in shaping the future of global medical education at Intealth. Apply today to make a difference!
Customer Service Assoc - Part-Time
Service advisor job in Princeton, NJ
Job Title: Customer Service Desk Assistant
Reports to: Front End Manager
Function: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth
Provide prompt and courteous service to the customers according to company policies
Operate the following equipment: cash register, fax machine, adding machine
Answer incoming phone calls and take messages when necessary
Investigate and resolve customer questions, complaints and problems
Interact with customers in a courteous and tactful manner
Assist in processing of courtesy card applications, issuing rain checks, etc.
Allocate cash to checkers and record amount assigned
Verify receipts and balance and settle drawers
Investigate and report shortages or overages
Refer difficult or unusual customer problems to a manager for prompt attention
Keep customer service area clean
Perform other functions as requested or required by business conditions, including operating the register, bagging, etc
Other duties as assigned
Physical Demands:
Stand on feet, bend, stoop or walk for the majority of the time
Benefits:
Paid Vacation / Holidays
Employee discount
401K with Company match-if eligible
Auto-ApplySales, Service Delivery Consultant
Service advisor job in Philadelphia, PA
SailoTech is an Enterprise Business Software (ERP, CRM, SCM, BI) consulting company with primary focus on mid-size organizations across industries. It helps its clients manage every aspect of their ERP Initiative, from strategic planning to everyday operations.
Job Description
Position: Sales, Service Delivery Consultant
Location: Philadelphia
Description:
Primary Responsibilities:
Develop High-Level (Level 0) and Low-Level (Level 1 and 2) process flows for either Sales or Services Delivery/Order Management portion of the service fulfillment process for either a telecom data product or a telecom voice product
Develop Business Requirements/User Stories for new features, improving existing processes, or developing new processes
Participate in sprint grooming to drive refinement and alignment of requirements
Support the development of Usability and User Interface requirements and End User Content documentation
Drive alignment with stakeholders on the business process and requirements
Leverage existing templates and tools to create deliverable and maintain process flows in Visio
Conduct transition of knowledge & deliverables upon completion of scope of work and prior to roll off
Required Skills:
At least 5 years of experience in a Telecom ((MSO, CLEC, IXC, RBOC, etc.) environment focused on the development and/or implementation of Sales, Service Delivery and Service Assurance processe
Experience with voice and data products a must
Knowledge of Enterprise OSS/BSS architectures
Proficiency with Visio, PowerPoint, Word and Microsoft Project
Excellent written and oral communication skills
Familiarity with Agile Software Development methodologies a plus
Knowledge of process standards and frameworks within the Telecommunication industry is a plus
ROLES:
1) ROLE DESCRIPTION: Assess process maturity level and identify opportunity to evolve/enhance in the area of sales, pricing, contract management up to order entry
2) ROLE DESCRIPTION: Assess process maturity level and identify opportunity to evolve/enhance in the area of order orchestration, provisioning and service delivery
Objectives:
a. Reduce tool complexity and increase process E2E automation
b. Improve management for MACD orders
c. Reduce order fall-out
d. Simplify user experience (e.g.,, no swivel from one system to another one)
3) ROLE DESCRIPTION: Map Business Voice Edge product requirements (with focus on Data) to business requirements/user stories and identify impacts on existing processes
4) ROLE DESCRIPTION: Map Business Voice Edge product requirements (with focus on Voice) to business requirements/user stories and identify impacts on existing processes
Objectives:
a. Ensure new product features/bundling are supported by existing processes
b. Ensure easy customer on-boarding
c. Ensure alignment with existing processes/standard
d. High process automation
Digital Services Consultant I
Service advisor job in King of Prussia, PA
As a Digital Services Consultant (DSC), you'll be the key point of contact for clients who purchase Hibu's digital products. Your role is to guide them through the onboarding process, ensuring their digital presence is set up accurately and efficiently. From gathering essential content to connecting social media platforms like Facebook and Google Business Profile (GBP), you'll make sure all products are synchronized and ready to go live. Once built, you'll review for accuracy and functionality before publishing across platforms.
Primary Responsibilities:
* Client Onboarding: Establish strong relationships at the point of sale and guide clients through fulfillment and go-live stages.
* Content Collection: Gather all necessary assets for digital advertising and website creation.
* Expectation Setting: Clearly communicate product details, timelines, and processes.
* Client Engagement: Proactively address questions and provide support throughout the pre-live process.
* Performance Goals: Meet KPIs related to client satisfaction, retention, and timely communication (calls, emails).
* Product Expertise: Stay current on Hibu's evolving digital product offerings.
* Team Collaboration: Work closely with internal teams such as Website Support, SEO, DNS, and Listings.
Key Skills & Competencies:
* Strong client service and relationship-building skills
* Professional written and verbal communication
* Ability to multitask and manage time effectively
* Adaptability to process changes
* Understanding of sales processes and ability to upsell
* Knowledge of digital marketing products (websites, search, SEO)
* Analytical mindset for interpreting performance metrics
* Tech-savvy with ability to learn multiple platforms
* Team-oriented and positive contributor
Skill Requirements:
* High School Diploma or equivalent
* Familiarity with websites, search, display, and SEO
* Previous phone or face-to-face client support experience
* Proficiency in Microsoft Office
Preferred Skills:
* 2+ years in sales and/or client service, preferably in digital advertising
* Call center experience
IND10
#LI-CK1
#LI-HYBRID
Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package.
Learn more about the Hibu culture here: Culture at Hibu
NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address ******************************** : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability
Auto-ApplyAutomotive Customer Service Advisor - 3997
Service advisor job in Magnolia, NJ
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Automotive Service Advisor - Main Shop
Service advisor job in Marlton, NJ
Job DescriptionBurns Honda has been a trusted name in South Jersey since 1973. For more than 50 years, customers have turned to us because they know they'll be treated with respect, honesty, and real care. We're South Jersey's #1 Honda store, and our service team plays a major part in keeping that reputation strong.We're looking for an experienced Service Advisor who takes pride in helping customers, communicates clearly, and understands the responsibility that comes with being the face of a service department. This is a place where high expectations are standard, support is strong, and doing things the right way matters.What You'll Do
Guide customers through their service visit from the moment they arrive. Greet them with confidence, check them in accurately, review their concerns, and keep them updated throughout the day. Return every call, text, and email promptly. Work with our technicians, track progress, and make sure every customer feels valued, informed, and respected.What You'll Bring
• Prior service advisor experience
• Strong customer experience skills
• Clear communication in person, by phone, and through text and email
• Consistent and timely follow-up
• Professional presence in a fast-paced environment
• Respect for process, accuracy, and accountability
• Ability to multitask without losing composure
• Positive attitude and proven work ethic
Why Join Burns Honda?
• Four-day workweek for stronger work-life balance
• Family-owned and trusted since 1973
• South Jersey's #1 Honda store
• Strong customer loyalty and high traffic
• Honda-certified service center
• Leadership that supports growth and development
• Training and advancement opportunities
• Competitive pay plan
• Full benefits
• Paid time off
• 401(k) with company match
• Long-term stability at a dealership that continues to grow If you're experienced, reliable, and committed to treating customers like they matter, you'll thrive here. Burns Honda is a place where your work is valued and your career can grow. We'd like to meet you.Compensation: Earn between $50,000-$150,000 per year. Pay is based on a base hourly rate + a Monthly Bonus based on % of Sales, Customer Satisfaction, and Performance Standards.Benefits Include:Employer-sponsored medical, dental, and vision insurance; a 401(k) retirement plan with employer match; vacation and sick leave in accordance with company policy and applicable New Jersey law; and access to an Employee Assistance Program (EAP) offering mental health and personal support resources. Eligibility for certain benefits may be subject to time-in-service or other criteria. Additional compensation may include bonuses or incentives, depending on role and eligibility.
Submit to and successfully complete MVR, background check, and pre-employment drug test
Service Writer
Service advisor job in Bensalem, PA
Yard Truck Specialists is the nation's premier dealership for spotter trucks and terminal tractors. Headquartered in Philadelphia with additional locations in Harrisburg and Pittsburgh, we sell, rent, service, and rebuild more jockey trucks than anyone, anywhere, because we are backed by the largest truck fleet, the biggest parts inventory, and the best sales and service partners working today. Period.
We are seeking a Service Writer for immediate hire to join our Bensalem, PA team. This position requires a person that can multi-task, be well organized, and be able to effectively communicate with our vendors, customers, and management team.
Service Writer - A strong customer service skills and a broad knowledge of vehicle service requirements, builds strong relations with customers and assist them by working with the Service Department to meet the needs of our customers. Excellent customer satisfaction a must. Assist customers, technicians and other internal employees with general quoting on service work. Knowledge of standards set by factory to determine and process claims.
RESPONSIBILITIES
Write up quotes and pre-approved tickets for service department
Track progress of quotes sent out
Verify, add, and remove parts on tickets
Add notation to tickets for work done
Open and close tickets
Educate customers about the services recommended
Submit invoices for POs to customers
Assist with promptly answering phone calls within three rings
Interact with customers and service technicians daily
Review customer accounts and report changes to internal staff
Contact customers with any changes regarding promised time and time requirements in detail, and get proper authorization before any additional repairs are performed
Works closely with the Service Manager, Shop Foreman, and the Parts Department
Evaluate and determine if work being done or requested is warrantable
Order parts for service department from Cummins
Schedule Cummins work when necessary
REQUIREMENTS
Previous service writing experience required
Proven experience in sales, customer relations, and dealership experience required
Excellent customer service skills
Problem-solving and listening skills
Ability to resolve conflicts in a calm manner
Solid computer skills and industry-specific software
Truck parts and service background preferred
Basic accounting skills
Warranty knowledge and factory communication helpful
BENEFITS
Competitive salary commensurate with experience
401(k) with company match
Health insurance (majority paid by company)
Dental insurance
Vision insurance
Life insurance
Flexible schedule
Referral program
Weekly pay schedule
Travel expenses
Yard Truck Specialists is a proud member of the H&K Equipment Group, a fast-growing network of four operating companies that employs hundreds of experts at businesses throughout the mid-Atlantic and Northeast. Our companies' primary specialties include full-service, cradle-to-grave coverage of heavy-duty and customized material handling equipment such as yard trucks, lift trucks, railcar movers, and much more. From the nation's busiest ports, to its largest mills, to its biggest infrastructure projects, you'll find our equipment wherever you find materials on the move. Learn more about the power of our teams at yardtruck.com.
We are an equal opportunity employer.
Auto-ApplyService Dispatcher
Service advisor job in Plainsboro, NJ
Job Description
We are seeking a highly motivated and organized Customer Service/ Dispatcher to join our team and contribute to our mission of delivering quality garage door solutions to our valued customers.
Precision Overhead Garage Door Service is the #1 garage door company in the US with over 100 locations in the country! Precision Door Tristate is a franchise that has been in business since 1999 and is the leading overhead garage door company in the tri-state area. We are headquartered in Northern NJ and have locations in NY (Long Island, Westchester & Hudson Valley) and Fairfield County, CT.
Customer Service/ Dispatcher Description:
Receive incoming service requests from customers, technicians, or sales representatives.
Efficiently schedule service appointments based on technician availability and geographic location.
Maintain clear and professional communication with customers regarding appointment times and any delays.
Confirm appointments with customers and provide estimated arrival times.
Input data into the dispatching software or system, ensuring data integrity.
Monitor and manage technician availability and workloads.
Handle emergency service calls promptly and effectively, dispatching technicians as needed.
Address scheduling conflicts, delays, or disruptions promptly and find suitable solutions.
Scheduling door estimates
Why Precision Overhead Garage?
Don't miss out on this incredible opportunity to kickstart your career with a thriving company.
We prioritize your health and future. Our Comprehensive benefits include top-tier medical, dental, and vision coverage, plus life insurance and 401k plan. Join our team and enjoy the security of working for a company that truly cares about you. We believe in work-life balance. Enjoy generous PTO including vacation, sick, and personal time.
Awesome perks including
:
Bonus opportunities
Paid Training
Company events
Breakfast and snacks.
Growth opportunity and career path
Customer Service/ Dispatcher Requirements:
Bilingual proficiency in English and Spanish is a plus
High school diploma or equivalent.
Previous experience in dispatching or customer service is a plus.
Strong organizational and multitasking skills.
Excellent communication and detailed oriented skills.
Proficiency in using scheduling and dispatching software.
Ability to work well under pressure and adapt to changing priorities.
Knowledge of the garage door industry is a bonus but not required.
Join our team and be a part of our mission to provide exceptional garage door services to our customers!
Service Writer II
Service advisor job in Hillsborough, NJ
The Service Writer provides accurate vehicle repair estimates for mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Prepares all relevant estimate paperwork, works with procurement / purchasing to obtain parts and pricing information and works with maintenance teams to ensure work is performed as required. Monitors work processes and outcomes for quality and adherence to estimated timelines and costs.
ESSENTIAL RESPONSIBILITIES:
Performs basic estimation duties based on compiled information from Mobile Technicians and Customers
Monitors repair status, completion timelines, and customer communications related to approved estimates
Keeps records of repair details and completes necessary paperwork
Follow up on outstanding quotes and prioritize workflow to ensure effectiveness
Develops positive working relationships with Estimation team members, internal stakeholders and customers
Providing excellent customer service for all internal and external customer calls
Serve as a trustworthy advocate for the customer by providing sound guidance and advice regarding any customer technical inquiries or general questions related to products and services provided by the company
Review, revise existing and generate additional repair estimates at customers request and specifications
Follows job related duties as directed by manager
Collect miscellaneous information and parts pricing from various manufacturers and vendors
Continuously develop and improve company capabilities in the area of Dispatching and Service Scheduling
Assists with other duties and special projects as assigned
Required Qualifications: (how many years of experience are required for this job?)
Education
High School Diploma/GED and 3 years' experience. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 1 years' experience.
Experience
2 years experience in service advisement, maintenance coordination, technician dispatching, or Diesel technology or similar capacity Technician role
Minimum High School diploma or GED required
Experience with DMS systems, preferrably Karmak and Mitchell One or similar.
Ability to deliver high levels of customer service and communication capabilities
Proficient oral and written communication is mandatory
Knowledge/Skills/Abilities
Strong communication skills (written, verbal and phone) and customer service skills
Experience with (MS Office, emails, typing, etc.)/ software navigation capabilities to generate repair estimates
Has a sense of urgency daily; is action oriented; acting with a minimum of planning
Ability to work effectively in a face paced environment, under pressure, and able to shift priorities quickly to adapt to rapidly changing environments
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Maintains professional but friendly demeanor
Demonstrates interpersonal and customer service skills
Strong communication skills able to communicate clearly and effectively with the ability to effectively interact with all levels within the organization and customers
Excellent organizational skills with exceptional follow-through
Excellent prioritization skills with strong attention to detail
Ability to handle multiple projects in a fast-paced environment
Preferred Qualifications
Experience as an Estimator in a diesel vehicle service department or dealership environment preferred
Proficiency with Mitchell One or similar systems
Drug Testing:
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Compensation:
Hourly base pay rate is $17.79 - $26.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
· Health, dental, vision insurance starts DAY ONE of employment.
· 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company.
· Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.
· Tuition Assistance/Reimbursement
· Adoption/Surrogacy assistance
· Pet Insurance
· Multiple ERG, diversity groups, and company paid volunteer hours.
· Employee discounts on new vehicle purchases, cellphone plans, ride
Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto Customer Service Reps
Service advisor job in Runnemede, NJ
99 South Black Horse Pike, Runnemede, NJ 08078
Automotive Service Technician / MechanicTop Techs Earn $100,000 Plus! $2,500 Sign-on Bonus for A and B Level Techs!
Shop averaging 650 hours per week!
Hiring now for Technicians of All Levels
Looking for Techs from New Jersey, Philadelphia or Delaware
Work with the best brand in the business!
Tool Relocation
Flat Rate Pay
Earn the Money you Deserve!
40-hour Guarantee. Every Other Saturday!
If You Do Not have Service Tech Experience,
Please Do Not Apply
Walk-in Applicants are Welcome!
Business is booming! Now is the perfect time to continue your Automotive Service Technician career with Toyota of Runnemede! Come join us in our state-of-the-art facility. We need Service Techs of all levels. This rewarding opportunity won't last long - apply today!
At Toyota of Runnemede, we have a strong and committed sales staff with many years of experience satisfying our customers needs. We treat the needs of each individual customer with paramount concern.
We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success and offer the most competitive and aggressive pay plan in the area!
We offer:
Competitive pay plan
$2,500 Sign-on Bonus for A and B Level Techs!
40-hour guarantee. Every other Saturday!
Shop averaging 650 hours per week!
Medical and Dental insurance available
Tool relocation
Flat Rate Pay
Performance-based bonuses
Climate-controlled shop
401(k)
Paid vacation and holidays
Strong team-work environment
Responsibilities - Service Technician:
Communicate with customers and/or service advisors for a description of vehicle problems, discuss work to be performed, and any anticipated future repairs.
Repair / service all vehicle systems such as brakes, A/C, tires, transmission, engine, oil changes, fluid flushes, warranty work, and recalls.
Test and adjust required systems to meet manufacturers' performance specifications.
Test-drive vehicles, test components, and systems.
Keep training up to date.
Keep abreast of the federal, state, and local regulations that affect operations; comply with hazardous waste disposal and OSHA Right-to-Know regulations; provide necessary training on these regulations and ethical practices.
Be prepared to work extended hours when necessary to achieve goals.
Qualifications/Requirements - Service Technician:
Experience required
Local applicants only
Must have own tools
Must be able to use a variety of computerized systems
Must hold a valid driver's license.
Team-oriented, flexible and focused on maintaining a high level of customer service.
Computer skills
Uphold the highest ethical standards
Upload resume and complete online assessment for immediate consideration
Applicants must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
RequiredPreferredJob Industries
Customer Service
Service Dispatcher
Service advisor job in Newtown, PA
Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers.
As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you!
Responsibilities:
As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions.
Specific duties include:
Scheduling service calls and providing work orders for Service Technicians according to urgency
Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required
Communicating with other Dispatchers, Service Technicians and other departments
Requirements:
As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
High School Diploma or Equivalent
1 -2 years prior dispatch experience preferred
Prior experience in a customer service setting a plus
Proven problem solving skills
Ability to work well in a fast paced environment
Proficiency with the MS Office Suite, MS Outlook and Web navigation
Benefits:
As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
· Medical coverage (F/T staff)
· Dental coverage (F/T staff)
·Retirement Savings
·Plus more!
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
Learning Services Specialist
Service advisor job in Philadelphia, PA
Job Summary: The eLearning Services Specialist designs, develops, and implements engaging digital learning experiences that support organizational goals. This role creates interactive courses, microlearnings, and multimedia resources, as well as maintains course assets and tracks learner progress in the Learning Management System. The ideal candidate combines instructional design expertise, technical proficiency, and creativity to create accessible and engaging learning solutions.
Required Skills and Qualifications:
2+ years of eLearning development and instructional design experience.
Proficiency in eLearning content authoring tools.
Experience with graphic design software and video/audio editing tools.
Strong understanding of instructional design models, adult learning theory, and accessibility standards.
Excellent time management and organizational skills.
Excellent communication, collaboration, and project management skills.
Attention to detail and commitment to producing high-quality work.
Preferred Qualifications:
Bachelor's degree in Instructional Design, Educational Technology, Multimedia Development, or related field.
Knowledge of learning management systems (LMS) content management and system administration.
Familiarity with web development tools.
Experience in legal, professional services, or corporate environment.
Key Responsibilities:
Design and create interactive modules, microlearning activities, and job aids using storyboards, SME contributions, and instructional outlines.
Develop multimedia components and assessment tools that foster learner engagement and support retention.
Collaborate with subject matter experts, trainers, and other team members to ensure cohesive course development.
Conduct testing and revisions based on feedback, ensuring compatibility across devices and compliance with accessibility standards.
Maintain version control of learning assets; participate in regular revision cycles.
Upload, organize, and maintain learning assets in the LMS.
Track and report on course usage, learner progress, and completion data using LMS analytics.
Manage timelines and due dates to ensure projects are completed on schedule.
Stay current with emerging eLearning technologies, trends, and best practices.
Auto-Apply