Service advisor jobs in Lincoln, NE - 646 jobs

Represents Patient Financial Services (PFS) by answering the phone and by responding to written and face-to-face inquiries related to billing. Assists patients and their families, attorneys, collection agencies, insurance companies, government agencies and other medical providers with questions concerning patient billing, collection policies, demographic details, financial screening and other related questions. Establishes payment arrangements, including promises to pay, payment contracts, loan programs, and financial assistance on patient accounts per departmental policies. Reviews, processes, comments and scans all written correspondence received by Patient Financial Services into PFS data management system. PRINCIPAL JOB FUNCTIONS: 1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values. 2. *Responds to all general telephone inquiries to Patient Financial Services including checking account balances, payment arrangements, screening for financial assistance, insurance questions and collection policy inquiries; forwards callers to the appropriate departments/personnel as necessary. 3. *Evaluates and reviews financial options, including full payment, loan programs and payment arrangements with patients/guarantors. 4. * Researches, verifies and updates as necessary the accuracy of patient demographic and insurance information, prior correspondence, contacts and payments. 5. *Researches patient concerns and complaints to establish resolution and responses by phone, in person, or by mail correspondence within a timely manner; refers to Patient Experience Specialists as appropriate. 6. Opens, sorts and scans daily mail received by PFS; may follow-up with correspondence or phone call as needed. 7. Processes returned mail and may attempt to locate guarantors with return mail or bad addresses. 8. Scans documents into document imaging system, as needed. 9. Performs cashiering functions by receipting money received for patient payments on hospital, non-patient services and general fund deposits, as needed. 10. Researches and evaluates patient credit balances and send refund payments, as needed. 11. Follows Medical Center protocols in communicating and releasing patient protected health and financial information. 12. Performs other related projects and duties as assigned. (Essential Job functions are marked with an asterisk "*"). REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: 1. Knowledge of patient accounting operations and quality improvement techniques. 2. Knowledge of credit and collection laws and practices, third party payer regulations, and Joint Commission regulations. 3. Knowledge of federal regulations including COBRA, HIPAA, Medicare, Medicaid and Bryan Medical Center's Corporate Compliance Plan. 4. Knowledge of computer hardware equipment and software applications relevant to work functions. 5. Ability to maintain confidentiality relative to sensitive information and documents. 6. Ability to communicate effectively both orally and in writing. 7. Ability to plan, prioritize and coordinate multiple tasks. 8. Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteer and ancillary departments. 9. Ability to keep current on all policies, procedures and regulations affecting Patient Accounts operations through departmental training and staff meetings. 10. Ability to maintain regular and punctual attendance. EDUCATION AND EXPERIENCE: High school diploma or equivalency required. Associates degree in business or accounting-related field preferred. Prior experience in healthcare or customer service preferred. Must be 19 years of age to witness legal consents. PHYSICAL REQUIREMENTS: (Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.) (DOT) - Characterized as sedentary work requiring exertion up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

Represents Patient Financial Services (PFS) by answering the phone and by responding to written and face-to-face inquiries related to billing. Assists patients and their families, attorneys, collection agencies, insurance companies, government agencies and other medical providers with questions concerning patient billing, collection policies, demographic details, financial screening and other related questions. Establishes payment arrangements, including promises to pay, payment contracts, loan programs, and financial assistance on patient accounts per departmental policies. Reviews, processes, comments and scans all written correspondence received by Patient Financial Services into PFS data management system. PRINCIPAL JOB FUNCTIONS: 1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values. 2. *Responds to all general telephone inquiries to Patient Financial Services including checking account balances, payment arrangements, screening for financial assistance, insurance questions and collection policy inquiries; forwards callers to the appropriate departments/personnel as necessary. 3. *Evaluates and reviews financial options, including full payment, loan programs and payment arrangements with patients/guarantors. 4. * Researches, verifies and updates as necessary the accuracy of patient demographic and insurance information, prior correspondence, contacts and payments. 5. *Researches patient concerns and complaints to establish resolution and responses by phone, in person, or by mail correspondence within a timely manner; refers to Patient Experience Specialists as appropriate. 6. Opens, sorts and scans daily mail received by PFS; may follow-up with correspondence or phone call as needed. 7. Processes returned mail and may attempt to locate guarantors with return mail or bad addresses. 8. Scans documents into document imaging system, as needed. 9. Performs cashiering functions by receipting money received for patient payments on hospital, non-patient services and general fund deposits, as needed. 10. Researches and evaluates patient credit balances and send refund payments, as needed. 11. Follows Medical Center protocols in communicating and releasing patient protected health and financial information. 12. Performs other related projects and duties as assigned. (Essential Job functions are marked with an asterisk "*"). REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: 1. Knowledge of patient accounting operations and quality improvement techniques. 2. Knowledge of credit and collection laws and practices, third party payer regulations, and Joint Commission regulations. 3. Knowledge of federal regulations including COBRA, HIPAA, Medicare, Medicaid and Bryan Medical Center's Corporate Compliance Plan. 4. Knowledge of computer hardware equipment and software applications relevant to work functions. 5. Ability to maintain confidentiality relative to sensitive information and documents. 6. Ability to communicate effectively both orally and in writing. 7. Ability to plan, prioritize and coordinate multiple tasks. 8. Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteer and ancillary departments. 9. Ability to keep current on all policies, procedures and regulations affecting Patient Accounts operations through departmental training and staff meetings. 10. Ability to maintain regular and punctual attendance. EDUCATION AND EXPERIENCE: High school diploma or equivalency required. Associates degree in business or accounting-related field preferred. Prior experience in healthcare or customer service preferred. Must be 19 years of age to witness legal consents. PHYSICAL REQUIREMENTS: (Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.) (DOT) - Characterized as sedentary work requiring exertion up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

Back Client Services Representative-Annuity #5668 Multiple Locations Apply X Facebook LinkedIn Email Copy Position Locations Lincoln, Nebraska, United StatesCincinnati, Ohio, United States Area of Interests Customer Service Full-Time/Part Time Full-time Job Description This role is responsible for supporting annuity service delivery by using subject matter knowledge about company products and processes as well as by conducting basic analysis to process or support service-related tasks. The incumbent works under close supervision, however, may be responsible for analytical work that requires independent judgment. * This is a hybrid role working partially in-office (Lincoln, NE or Cincinnati, OH) and partially from home. What you do: Supports service delivery for multiple products using multiple systems within established metrics. Communicates by phone or written correspondence with policyholders, providers, plan participants, and field partners to answer general questions, process transactions, and resolve issues. Follows departmental processes to process transactions, respond to inquiries, and provide information and solutions to customers. Maintains a broad understanding of various insurance products features and limitations, industry/regulatory terms, and policy-related statements. What you bring: Associate's degree or equivalent experience is required. 0-2 years of related experience is required. Willing to obtain SIE license is preferred. Willing to obtain Series 99 or Series 6 preferred. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: * 401(k) Retirement Plan with company match and quarterly contribution. * Tuition Reimbursement and Assistance. * Incentive Program Bonuses. * Competitive Pay. For your time: * Flexible Hybrid work. * Thrive Days - Personal time off. * Paid time off (PTO). For your health and well-being: * Health Benefits: Medical, Dental, Vision. * Health Savings Account (HSA) with employer contribution. * Well-being programs with financial rewards. * Employee assistance program (EAP). For your professional growth: * Professional development programs. * Leadership development programs. * Employee resource groups. * StrengthsFinder Program. For your community: * Matching donations program. * Paid volunteer time- 8 hours per month. For your family: * Generous paid maternity leave and paternity leave. * Fertility, surrogacy, and adoption assistance. * Backup child, elder and pet care support. An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S. About this Position's Pay The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our Short-Term Incentive Plan with the annual target defined by the plan. Job Details Pay Range Pay RangeThe estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $18.32 - $29.31 / hour Pay Transparency Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.

Salary $60,000-$120,000 Job Overview - How You'll Contribute: Elevate your career with a dealership that sets the standard for Premium Customer Care! At ONYX Automotive, we are growing our Elite Service Team and looking for a Service Advisor who's passionate about delivering an unforgettable, Best‑in‑Class experience. In this role, you'll be the welcoming face of our Service Drive-guiding our guests through their vehicle needs, earning their trust, and showcasing the value of recommended maintenance and repairs. If you're ready to work for an employer that recognizes your talent, invests in your development, and supports your career growth, this is your moment. Join ONYX Automotive as our next Service Advisor - earning potential $60,000-$120,000. Actively listening to our Customers needs and concerns about their vehicle. Ability to communicate the unique selling points, of recommended maintenance or needed repairs to the Customer. Have a passion for working with people. Communicate the needed repairs and recommended maintenance to the Customer. Utilize the latest technology to ensure an outstanding Customer experience. Schedule 6:45am to 4:30pm or 8:30am to 6pm Monday - Friday Rotation Saturdays Flexibility to work with other Advisors schedules as needed Qualifications - What You Need to be Successful: High energy, partnered with a positive attitude. Strong Customer Service Skills. You have top-notch communication skills. Be skilled at selling products or services. Previous dealership experience is preferred. Excellent computer skills. A clean driving record. Ability to operate both automatic and manual transmission vehicles. Ability to read, comprehend information, and perform calculations. Ability to bend, push, climb, lean, twist, reach, kneel, crouch, and perform other maneuvers associated with the position. Able to lift 50-100 lbs. throughout the day. Walk briskly up to 500 yards frequently throughout a shift. About ONYX Automotive: Best Places to Work in Omaha. BMW Center of Excellence Award Winner 2022, 2023, 2024, and 2025.. MINI Bulldog Award Winner 2022, 2023, 2024, and 2025. On the job training in a supportive environment. A great working environment, with the latest equipment. Structured, self-paced, and paid training opportunities, leading to Manufacturer, and ONYX Automotive recognition. How to apply: Please visit our website, ************** or for questions, text join HH to 25000. Contact: For questions, please email TRuffino@hh.group. What We Offer - Why You Want to Work With Us: Our Mission: We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all. Our Core Values: Thinking Big and Acting Small Obsessing Over Customer Experience Prioritizing Associate Success Striving to be Better Today Than Yesterday Benefits: Health Insurance Vision Insurance Dental Insurance Long-Term Disability Life Insurance Accident Coverage Critical Illness Flexible Spending Account 401k with Company Match Company Provided Benefits: H+H Paycheck Safety Net (Short-Term Disability) H+H Paid Maternity Leave H+H Parental Bonding Leave Employee Assistance Program $15,000 Group Life Insurance Policy paid by H+H Paid-Time Off (PTO): Available at day 90 of employment 6 Paid Holidays, without a waiting period Bereavement Leave (paid) Discounts: Vehicle Purchase Parts & Service Detailing H+H Shine Shop Appearance Shop Leadership Development Program: R.O.A.D Academy Real Talk Optimism Awareness Dare Includes 1x1 Coaching Includes a Monthly Masterclass Community - The H+H Group H+H proudly supports the Omaha community through strong local partnerships and a commitment to giving back. Every car sale contributes to helping those in need, creating a shared sense of purpose for both our customers and team members. See our community support: *************************** About the H+H Group - Who We Are: We are a company that provides a Best-in-Class experience that includes, promotes and respects the diversity within our company and client base. Best-in-Class is our mission for ALL Customer and Associate experiences at H+H. We do this by utilizing our hospitality and leadership guiding principles to continually develop ourselves to perform at a high level. We are looking for new members to join our Best-in-Class Team! H+H has been family-owned and operated since 1930, and has had the privilege to serve the Omaha Nebraska and surrounding communities. H+H offers career opportunities with the following brands - Chrysler, Dodge, Jeep, RAM, Chevrolet, KIA, BMW, MINI, Jaguar, and Land Rover. A post-offer pre-employment driving/criminal background check, as well as a drug screen, will be required. H&H Automotive LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, H&H Automotive LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Do you want to help transform the auto industry? Come let Baxter Auto show you just how Remarkable you can be! At Baxter, we are challenging the norm when it comes to both the car buying process and the employee experience. As a Baxter teammate, you are part of a growing company that strives for an inclusive culture, which is why we need you! We value individuals who: Make it matter through being a caring team member. Are authentic and communicate with transparency and kindness. Welcome differences by seeking, listening, and learning from diverse perspectives. At Baxter we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you'll agree that YOU BELONG AT BAXTER ! Your Purpose as a Service Advisor: Greet and assist guests, answer phone calls, and assist with setting appointments. Help identify a mechanical problem by asking investigative questions or by performing a visual inspection and/or road test. Confer with customers about inspection results, recommend corrective procedures, and prepare work order for needed repairs. Prepare a repair order showing time, cost and labor estimates for service. Write a brief description of the customer's concern on the repair order to help the technician locate the problem. Explain the work performed and the repair order charges to the customer. Resolve customer concerns in an effective manner. Other duties as assigned by Management Requirements Basic Qualifications: Must be at least 18 years of age and have a valid driver's license to operate a motor vehicle At least 1 year as a Service Advisor preferred Additional Qualifications: A team-first always perspective with a desire to win together attitude. An innate desire to help others in all ways possible. Dedicated to creating meaningful outcomes in everything you do. Welcomes difference by seeking, listening, and learning from diverse perspectives. Authentically communicates with transparency, empathy, and kindness. Forever curious and motivated by a passion for continuous improvement. Your Well-Being: Competitive Pay: $60,000-$90,000 annually Flexible Work Schedule: 4-day work week with rotating Saturdays Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance Training and Development Opportunities for All Employees Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more Educational Reimbursement: General and specialized technical automotive degrees Employee Assistance Programs Paid Holidays: New Year's Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day Baxter Auto Group Baxter Auto Group is one of the nation's leading automotive retail groups, serving the metro areas of Omaha, Lincoln, Kansas City, Colorado Springs, and Madison. The company operates 20 dealerships and represents eight of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, and Mercedes-Benz. Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging. Employment with Baxter is contingent upon applicants' successful completion of the background check process and drug screening test. Baxter embraces equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status. In addition, Baxter will provide reasonable accommodation for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at **************, option #4 to request accommodation.

Are you a high-energy retail or service sales professional looking for your next challenge? As a Service Outfitter, you'll guide customers through their service visits, introduce them to accessories, upgrades, and packages that enhance their RV lifestyle, and support the parts department with sales, inventory coordination, and customer assistance. This is a fast-paced, customer-facing role with clear goals, commission opportunities, and a path to long-term career growth. Target earnings: $70,000+ bonuses based on performance. Key Objectives: Deliver a smooth, engaging service and parts experience that builds trust and drives return visits Identify and recommend service bundles, accessories, upgrades, and parts aligned with customer needs and RV usage Convert service and parts visits into long-term relationships and added sales opportunities Achieve and exceed monthly sales targets through high-quality customer interactions Responsibilities: Welcome and assist customers during service check-ins, walk-ins, and parts inquiries Proactively recommend relevant upgrades, add-ons, accessories, and parts solutions Accurately quote prices, book service appointments, and process parts transactions Assist in monitoring, organizing, and replenishing parts inventory Keep customers informed on their unit's progress, parts orders, and any new opportunities Maintain timely and professional communication throughout the customer journey Use CRM, scheduling, and inventory tools to track leads, appointments, and sales outcomes Support team members across both service and parts departments and participate in ongoing sales and service training Key Competencies & Skills: Retail, service, or parts sales experience (automotive, powersports, or outdoor gear is a plus) Strong communication and persuasion skills with a consultative approach Highly motivated by commissions and performance-based pay Skilled at multitasking in a dynamic, fast-moving environment Positive, professional demeanor and appearance Team-oriented with the ability to work independently Availability to work Saturdays (never Sundays!) Neat, clean, and professional appearance Ability to pass a background check and drug test Demonstrate behaviors consistent with the Company's Vision, Mission, and Values in all interactions Expected Results: Meet or exceed monthly accessory, upgrade, and parts sales goals Maintain strong NPS (Net Promoter Score) through clear, positive communication Drive repeat business through excellent service, follow-up, and parts support Minimize scheduling and inventory errors for a smooth customer experience Contribute to a high-performing, team-driven culture within the service and parts departments Resources: Product training and sales coaching CRM, scheduling, and inventory management software Clear commission structure and earning potential Supportive team environment with opportunity for advancement Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K matching Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

Job Description Are you a high-energy retail or service sales professional looking for your next challenge? As a Service Outfitter, you'll guide customers through their service visits, introduce them to accessories, upgrades, and packages that enhance their RV lifestyle, and support the parts department with sales, inventory coordination, and customer assistance. This is a fast-paced, customer-facing role with clear goals, commission opportunities, and a path to long-term career growth. Target earnings: $70,000+ bonuses based on performance. Key Objectives: Deliver a smooth, engaging service and parts experience that builds trust and drives return visits Identify and recommend service bundles, accessories, upgrades, and parts aligned with customer needs and RV usage Convert service and parts visits into long-term relationships and added sales opportunities Achieve and exceed monthly sales targets through high-quality customer interactions Responsibilities: Welcome and assist customers during service check-ins, walk-ins, and parts inquiries Proactively recommend relevant upgrades, add-ons, accessories, and parts solutions Accurately quote prices, book service appointments, and process parts transactions Assist in monitoring, organizing, and replenishing parts inventory Keep customers informed on their unit's progress, parts orders, and any new opportunities Maintain timely and professional communication throughout the customer journey Use CRM, scheduling, and inventory tools to track leads, appointments, and sales outcomes Support team members across both service and parts departments and participate in ongoing sales and service training Key Competencies & Skills: Retail, service, or parts sales experience (automotive, powersports, or outdoor gear is a plus) Strong communication and persuasion skills with a consultative approach Highly motivated by commissions and performance-based pay Skilled at multitasking in a dynamic, fast-moving environment Positive, professional demeanor and appearance Team-oriented with the ability to work independently Availability to work Saturdays (never Sundays!) Neat, clean, and professional appearance Ability to pass a background check and drug test Demonstrate behaviors consistent with the Company's Vision, Mission, and Values in all interactions Expected Results: Meet or exceed monthly accessory, upgrade, and parts sales goals Maintain strong NPS (Net Promoter Score) through clear, positive communication Drive repeat business through excellent service, follow-up, and parts support Minimize scheduling and inventory errors for a smooth customer experience Contribute to a high-performing, team-driven culture within the service and parts departments Resources: Product training and sales coaching CRM, scheduling, and inventory management software Clear commission structure and earning potential Supportive team environment with opportunity for advancement Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K matching Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

For 100 years, A.C. Nelsen has retained great prices, attentive service, and positive relationships with our customers and community. We are proud to have received the First Place Award of Best RV Dealer from Omaha Magazine's Best of Omaha, voted on by local readers. We are currently searching for a full time customer service advisor to work in our fast-paced service department. As a service advisor with AC Nelsen RV, you help customers by assisting solving issues that they're having with their trailer, scheduling service appointments, and making sure that the customers are happy with the service that we provide. This position would also assist our service manager by: Answering service department phone calls, directs calls to correct person or department Scheduling work in and out of shop Checking in customers Following up with parts orders Contacting customers with work updates Performing administrative duties for service department, which include: correspondence, faxing, filing, follow-up emails, etc. Benefits for this position include health, dental, vision, life insurance, disability, paid holidays, paid vacation, and a 401k plan with a generous company match! Plus, you get to work with a great group of co-workers and customers! Requirements The ideal candidate would have experience working in an auto or RV shop, or a related service field. If you don't have that experience, but are mechanically inclined and willing to learn, that works! Excellent customer service and organization skills are required, along with a team-focused attitude. The applicant must have an empathetic personality and be able to confer with all levels of customers. We prefer the applicant has experience using Microsoft office products and be computer literate and willing to learn our proprietary system. The applicant must be able to work in various environments including: outdoors, office, and shop area.

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. At Village Pointe Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Village Pointe Toyota is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. At Gorges Volvo, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Gorges Volvo is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently A transparent experience for our customers Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen

Job DescriptionDescription: For 100 years, A.C. Nelsen has retained great prices, attentive service, and positive relationships with our customers and community. We are proud to have received the First Place Award of Best RV Dealer from Omaha Magazine's Best of Omaha, voted on by local readers. We are currently searching for a full time customer service advisor to work in our fast-paced service department. As a service advisor with AC Nelsen RV, you help customers by assisting solving issues that they're having with their trailer, scheduling service appointments, and making sure that the customers are happy with the service that we provide. This position would also assist our service manager by: Answering service department phone calls, directs calls to correct person or department Scheduling work in and out of shop Checking in customers Following up with parts orders Contacting customers with work updates Performing administrative duties for service department, which include: correspondence, faxing, filing, follow-up emails, etc. Benefits for this position include health, dental, vision, life insurance, disability, paid holidays, paid vacation, and a 401k plan with a generous company match! Plus, you get to work with a great group of co-workers and customers! Requirements: The ideal candidate would have experience working in an auto or RV shop, or a related service field. If you don't have that experience, but are mechanically inclined and willing to learn, that works! Excellent customer service and organization skills are required, along with a team-focused attitude. The applicant must have an empathetic personality and be able to confer with all levels of customers. We prefer the applicant has experience using Microsoft office products and be computer literate and willing to learn our proprietary system. The applicant must be able to work in various environments including: outdoors, office, and shop area.

Looking to hire a Service Advisor for Hansen Tire & Truck Repair. At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team. Job Summary: We are seeking a highly skilled Service Advisor to join our team. In this role, A Service Advisor plays a crucial role in the industry, serving as a liaison between customers and the service department of a dealership or repair facility. The primary responsibilities of a Service Advisor include: Customer Interaction: Greeting customers and assessing their vehicle service needs. Listening to customer concerns and documenting relevant information about vehicle issues. Service Recommendations: Advising customers on recommended maintenance and repairs based on vehicle inspections and manufacturer guidelines. Providing cost estimates for services and obtaining customer approval before initiating work. Scheduling and Coordination: Scheduling appointments for service and repairs. Coordinating with the service department to ensure timely completion of work. Managing the flow of vehicles in and out of the service area. Communication: Keeping customers informed about the status of their vehicles and any additional repairs or issues that may arise during the service process. Explaining technical details in a clear and understandable manner to customers. Willing to train others share knowledge Documentation: Creating and maintaining accurate service records for each customer and vehicle. Documenting all customer interactions and service transactions. Customer Satisfaction: Ensuring high levels of customer satisfaction by addressing concerns, resolving issues, and providing excellent customer service. Seeking feedback from customers to improve service processes. Sales and Upselling: Recommending additional services or products that may benefit the customer or enhance the performance of the vehicle. Explaining the value of recommended services to customers. Technical Knowledge: Staying informed about automotive technology, service procedures, and industry trends. Collaborating with technicians to understand and communicate technical information to customers. Administrative Tasks: Handling paperwork, invoices, and processing payments. Utilizing computer systems and software to manage customer and vehicle information. Compliance: Ensuring compliance with dealership or service center policies and procedures. Adhering to relevant regulations and standards in the automotive industry. A successful Service Advisor possesses strong communication skills, customer service orientation, and a basic understanding of mechanics. Must have their own tools. Additionally, organizational skills and the ability to work well under pressure are important in this role. North American Truck & Trailer offers a competitive wage and benefit packing including: .Benefits available the 1st of the month following date of hire. 401(k) retirement plan with company match Medical, Dental, and Vision Insurance Life Insurance Short- and Long-Term Disability Insurance Paid Vacation, Sick, and Holidays OEM Training Incentive for Parts & Service personnel Tool Reimbursement for service employees Tuition Reimbursement for service employees Discount on Parts/Labor and Vehicle Purchases Employee Referral Bonus Professional work environment To apply please contact Cheryl Rierson at ************************** or ************. Come experience the difference! In joining the North American Truck and Trailer family, you're not just securing a job - you're becoming a vital part of a dynamic team that values camaraderie, respect, and mutual support. We pride ourselves on fostering a family-like work atmosphere where every member's contributions are acknowledged and celebrated. As an integral driver or member of our team, you'll experience a range of benefits that extend beyond the professional realm. From comprehensive healthcare coverage to competitive compensation packages and opportunities for career growth, we're committed to ensuring your well-being and success. At North American Truck and Trailer, you're not just an employee; you're part of our extended family, dedicated to achieving excellence together. Join us today and be a part of a community that values your skills, respects your aspirations, and embraces you as one of our own. Your journey towards a fulfilling career and a supportive work environment begins with us. Welcome to the family!

Shift hours 9:00 AM to 6:00 PM Monday - Friday, Rotating Saturdays 7 AM to 12 PM The Service Department is an integral part of this Company's success. The Service Advisor is the link between the customer and the Service Department. The Service Advisor is responsible for accurately documenting the customer's service needs and recommending related and/or overlooked repairs and services. The Service Advisor is responsible to get authorization to perform the repairs from the customer, schedule the repairs, and monitor the repair progress to notify the customer and get approval for any unexpected costs and repairs. The Service Advisor is to look for additional repairs that need to be made and address them with the customer. The Service Advisor is to promote the finding of additional repairs by the technician and sell them to the customer. The Service Advisor, at completion of the repairs, reviews the repair order details with the customer to ensure the customer understands what has been done. Essential Duties and Responsibilities: Accurately document the customer's service requests. Advise customers about necessary service for routine maintenance. Identify the mechanical problem by questioning the customer and doing a visual inspection or road test. Identify if the part is warrantable. Look up Federal Recalls and Safety Checks. Get written authorization from the customer to perform the requested repairs. Contact customers about additional problems found and recommend corrective procedure. Open repair order showing time, cost, and labor estimates for service and contact customers for approval to do the repairs. Write a brief but clear description of the problem on the repair order to help the mechanic locate the problem. Schedule service work to be done and assign to mechanics. Supervise repair order scheduling with mechanics. Monitor repair progress to insure repairs is performed in a timely manner. Review and close repair orders. Explain the work performed and the charges to the customer Handle customer complaints. Assist the Service Manager in hiring and firing employees. Assist the Service Manager and Shop Foreman in answering the phone. Qualifications High School graduate or GED Intermediate computer skills One year of related experience in Peterbilt heavy-duty truck repairs

Apply now Job no: 562922 Work type: Full time Site: Lincoln Salary: £15,000 per annum plus bonus Business Area: Autocentres * £15,000 per annum + bonus * 5 days a week / 22 hours per week * Earn extra with our refer a friend scheme - T&C's Apply We're the UK's largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme. As a Customer Service Advisor, you'll be the welcoming face for our customers, handling job bookings in our in-house system and discussing any technical concerns they may have. Benefits Include: * 5.6 weeks' annual leave * Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores * Discounts on everything from groceries, shopping, insurance, days out, restaurants and more * Family & Friends Discount Events * Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme * Financial planning support via Wagestream - access up to 30% of your salary in advance * GP Access, 364 days a year, 24 hours a day * Join the Share save scheme with a 20% discount on shares * Health Cash Plan - to access wellbeing services and claim back healthcare costs * Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. Skills and Experience * Proven track record of delivering excellent customer service * IT literate * Able to handle difficult situations professionally and calmly * Experience working towards and achieving targets * Ideally, experience in an Autocentre environment * Must have a full drivers licence with less than 9 points as role will include collection and delivery of vehicles We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Digital Member Service Consultant Cobalt Credit Union - Headquarters 7148 Towne Center Parkway Papillion, NE 68046 The typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need. Saturdays may be required. Our Digital Experience Consultant is responsible for providing an innovative approach to combining a digitally focused member experience and acquisition. This position will provide solutions to satisfy member's and potential member's financial needs by interacting via virtual channels. This position will cross-sell credit union retail and business products and services as well as service existing account relationships. Individuals in this role will be on camera and must be professional, welcoming and responsible on camera and all other venues. Education and/or Experience Requirements *Spanish Bilingual skills a must* - bilingual employees earn an additional $1/hour High school diploma or equivalent required. Associate or bachelor's degree in business or related field preferred. Minimum 1 year in a financial institution and customer service experience required Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach. Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows because of system upgrades. Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports. Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty-four locations. Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve. As a not-for-profit company, our mission is to be our members' trusted financial partner providing tailored solutions to support them throughout their life events. As an organization we believe in developing our employees through ongoing training and individualized coaching. We are a family-oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization. Equal Opportunity Employer/Vet/Disabled

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Business Service Specialist to join our Structured Settlements team in Omaha NE. As a Business Service Specialist, you'll play a key role in Pacific Life's growth and long-term success by analyzing structured settlement cases and helping consultants achieve good order for contract issuance. You will fill an existing role that sits on a team of 19 people in the Consumer Markets Division. How you will move us forward: Meet department productivity and quality standards. Progress steadily through training on core functions, and be able to demonstrate a strong technical understanding, including purpose behind processes and how they provide value to clients. Rotate assignments in support of workflow needs, including accepting temporary assignments within Operations in support of other departments or contingency planning, as directed by Supervisor. Communicate effectively with consultants that reflects industry-leading service expectations, both via verbal and written communication. Makes decisions that positively impact the customer experience and team-environment to ensure successful completion of service goals. Analyze complex case documentation, interpret and take appropriate action utilizing established procedures. The experience you bring: 2-3 years of experience in a customer service-focused role, preferably financial services. Effective critical thinking and problem-solving skills Strong verbal and written communication skills Commitment to driving an industry-leading customer service experience Comfort navigating across multiple technology platforms Ability to work effectively within a fast-paced team environment What will make you stand out: A positive attitude, growth mindset and commitment to self-development, and an aptitude for agile learning Ability to read and interpret customer requests that may appear in inconsistent or varying manners You can be who you are. People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. . #LI-RB1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00