Associate Customer Service Representative
Service advisor job in Little Rock, AR
The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization's service standards. Key Responsibilities:
Handle customer inquiries and resolve issues promptly and professionally.
Analyze customer service needs and communicate effectively with service and technical departments.
Solve basic customer problems while ensuring a positive customer experience.
Frequently report to the Customer Service Manager.
Experience Level:
Level II: 3-5 years of experience in customer service or a related field.
Powered by JazzHR
TcUYayhsyd
Service Advisor
Service advisor job in North Little Rock, AR
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyDestination Services Consultant
Service advisor job in Little Rock, AR
About Opportunity
Do you love helping others, know your local area well, and have a passion for making people feel welcome? You might be the perfect fit for our network of Relocation Consultants!
Dwellworks is currently seeking friendly, resourceful, and detail-oriented individuals to support relocating employees and their families. This flexible, independent contractor role allows you to work on your own schedule while making a meaningful impact in your community.
What You'll Do
As a Relocation Consultant, also known as a Destination Services Consultant, you'll be the local expert and friendly face who helps individuals and families transition smoothly into a new home and city. No two days are ever quite the same!
You'll provide support with:
Area tours and community orientation
Guidance on local schools and neighborhoods
Rental Home-finding assistance
Help setting up utilities and essential services like acquiring a driver's license and setting up a bank account
Sharing your local knowledge to ease their settling-in process
We'd love to hear from you if you have:
Strong administrative and organizational skills
Experience using Microsoft Office (Outlook, Word) and mobile apps
Confidence using the internet for research and navigation
A clean and valid driver's license
A positive, solutions-focused mindset and professional attitude
Willingness to travel to surrounding areas
Why Join Us?
Flexible, project-based work that fits your schedule
Meet new people and represent your community with pride
Make a real difference for families experiencing a big life transition
Be part of a supportive, global network
Is This the Right Fit for You?
If you're organized, people-oriented, and eager to help others, we'd love to consider you for this role.
Please note this opportunity doesn't pair well with full-time commitments
Want to Lean More?
Check out our website for more information on the role: ***************************************************************************
Service Consultant (Service Advisor)
Service advisor job in Little Rock, AR
Service Consultant For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today!
With state-of-the-art facilities and technology, Luther/Landers looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service.
Responsibilities
* Oversee drive lane to ensure prompt, courteous, and effective service
* Ensure daily inventory of tech time is consistently sold by efficiently distributing work
* Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer
Qualifications
* Detail-oriented with exceptional organizational and time-management skills
* Demonstrated ability to manage others
* Exceptional written and verbal communication skills
* Professional, well-groomed appearance
What We Offer:
* Medical, Dental & Vision
* Short Term & Long Term Disability
* 401k with Match
* HSA/Flexible Spending
* Paid Vacation
* Growth Opportunities
* Paid Training/OME Certification
Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
Service Consultant
Service advisor job in Conway, AR
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Employment Position: Full Time
Salary:
$50,000.00 - $75,000.00 Yearly
Salary is negotiable.
Zip Code: 72032
Service Advisor
Service advisor job in North Little Rock, AR
At Russell Honda, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! Benefits
Medical, Dental, and Vision Insurance
401(k) Plan
Paid Vacation
Paid Holidays
Paid Birthday Off
Discounts on Parts and Services
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Consultant (Service Advisor)
Service advisor job in Little Rock, AR
Service Consultant
For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today!
With state-of-the-art facilities and technology, Luther/Landers looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service.
Responsibilities
Oversee drive lane to ensure prompt, courteous, and effective service
Ensure daily inventory of tech time is consistently sold by efficiently distributing work
Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer
Qualifications
Detail-oriented with exceptional organizational and time-management skills
Demonstrated ability to manage others
Exceptional written and verbal communication skills
Professional, well-groomed appearance
What We Offer:
Medical, Dental & Vision
Short Term & Long Term Disability
401k with Match
HSA/Flexible Spending
Paid Vacation
Growth Opportunities
Paid Training/OME Certification
Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
Auto-ApplyService Advisor
Service advisor job in Little Rock, AR
If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities. Winrock Automotive Group is a family-owned business dedicated to our employees' success and growth. With six locations in the Natural State (Arkansas), opportunities abound!
WHAT WE OFFER:
Medical, Dental and Life Insurance
Vision Insurance
Short term and long-term disability
401K
Paid time off
Closed on Sundays!
ESSENTIAL DUTIES: To ensure excellent customer service, by providing accurate and effective advice to every customer. Service advisors are known as the liaison between the customer and service technicians.
Schedule service appointments. Obtain customer and vehicle data prior to arrive when possible
Greet customers in a timely, friendly manner, and obtain vehicle information
Write up customer's vehicle issues accurately and clearly on repair order
Test drive the vehicle with customer as needed to confirm the problem or refers to test technician
Refer to service history, inspect vehicle, and recommend additional needed service
Advise customers on the care of their cars and value of maintaining their vehicles in accordance with manufacturers' specifications
Provide a complete and accurate written cost estimate for labor and parts
Establish “promised time”. Check with dispatcher, if necessary.
Obtain customer's signature on repair order; provide customer with a copy
Establish customer's method of payment. Obtain credit approval, if necessary.
Notify dispatcher of incoming work
Check on the process of repair throughout the day. Contact customers regarding any changes in the estimate of promised time, explain cost and time requirements in detail, and get proper authorization before any additional repairs are performed
Review repair orders to ensure that work is completed, and additional work and authorization is noted. Close repair order as appropriate.
Ensure that vehicles are parked in assigned areas. Make sure they are locked, and all keys are marked and put away correctly.
Keep service department forms, menus, and pricing guides up to date
Explain completed work and all charges to customers
Implement a quality control process to eliminate comebacks
Maintain high customer satisfactions standards
Handle telephone inquiries regarding appointments and work in process
Perform other job-related duties and responsibilities as may be assigned from time to time
ADDITIONAL RESPONSIBILITIES:
Attend service meetings, if required
Maintain professional appearance in accordance with the employee handbook
Maintain a clean and professional work environment
Expected to arrive to work on time and work assigned shift
Conduct business in an ethical and professional manner
Follow instructions from supervisor
Interact effectively with co-workers
Receives feedback from supervisor in a positive manner
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work experience in service or a related field; 1+ years' experience as service advisor or related position, dealership experience preferred.
Demonstrate knowledge in the area of service in order to advise customers
Advance computer skills, specifically in
Reynolds and Reynolds
Understand the importance of and maintains confidentiality
Understand and follow work rules, policies, and procedures
EDUCATION: High school diploma or equivalent. Bachelor's degree in business-related field preferred.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The employee is regularly required to sit, stand, and walk. Occasionally required to climb; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally expected to travel, however the normal day-to-day operations will be conducted in a professional dealership setting. The noise level in the work environment is usually moderate.
PRE-EMPLOYMENT SCREENING: Motor vehicle record, drug screen, and background checks required.
The company reserves the right to review and change responsibilities, job duties, and/or skills at any time, with or without notice. This is not intended to maintain a complete list of all responsibilities, duties, and/or skills required for this job. Your employment is “At Will”, which means you may be terminated at any time and for any reason, with or without advance notice. Employees are also free to quit at any time. Therefore, this job description is not a contract of employment. The company is an equal opportunity employer. It is our policy to provide equal employment opportunity (EEO) to all qualified persons regardless of race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state, and local laws.
Auto-ApplyService Advisor
Service advisor job in Conway, AR
We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields a plus
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
SKILLS: Technical, Build Rapport, Communication skills, Customer service, Multi-Tasking, Service Advisor, Troubleshooting, Detail oriented, Auto service & repair knowledge
BENEFITS:
Medical, Dental, Vision, Group Life and Supplemental Insurance
About us:
Chris Crain Enterprises and its partner entities, strive to be leaders in the car sales and service industry. We recruit enthusiastic team members who are passionate about making the car buying and car servicing experience a positive one each and every time. Customer experience is our top priority and we truly believe that is what creates lasting relationships with our customers so they will come back to us again and again for their car purchase and service needs. Our motto is “We Say Yes!”
Automotive Service Advisor
Service advisor job in Little Rock, AR
**A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing
+ Reviewing a wide range of vehicle repair requests
+ Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
+ Handle repair disputes with national account vendors
+ Validating parts pricing and labor times
+ Guarantee vehicle repairs adhere to company policies and address safety concerns
+ Efficiently drive down vendor cycle time to minimize out of service days
+ Handle phone calls related to vehicles experiencing extensive down time
+ Adhere to goal setting metrics for all job functions
+ Review vehicle repairs
+ Handle phone calls, emails, and chats
+ Working behind a desk
+ Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
**What We're Looking For:**
+ Highschool Diploma or GED
+ 3 years of previous vehicle maintenance experience
+ Minimum of 4 ASE certifications related to job scope
+ Ability to work remote
+ Fleet experience preferred
+ Automotive vehicle repair background
+ Ability to multitask
+ Negotiation
+ Computer literate
+ Customer service
+ Experience with labor guides
***Ability to work REMOTE - Required to be near Phoenix office***
**What You'll Get:**
+ Remote Work
+ Up to 40% off the base rate of any standard Hertz rental including Friends and Family
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Service Advisor
Service advisor job in Little Rock, AR
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
* Promote the Pick-n-Pull Safety Culture.
* Be a team player. Work as a member of the team to help the team achieve its goals.
* Maintain a high level of integrity.
* Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
* Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
* Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
* Follow all company policies and procedures.
* Identify when customer interaction requires assistance from management.
* Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
* Additional duties as assigned.
Qualifications:
* Must work safely at all times.
* Must have good people skills with an outgoing friendly positive attitude.
* Able to work retail hours including overtime, weekends and holidays.
* Must have reliable means of transportation.
* Must be able to read, write, and speak in the English language.
* Bilingual in Spanish a plus, but not required.
* Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
* Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
* Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
* Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
* Vision must be sufficient to perform job functions safely as described above.
* Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
* Exposure on a regular basis to outdoor weather conditions.
* Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
SOCIAL SERVICES ADVISOR
Service advisor job in Alexander, AR
22101801 County: Saline Anticipated Starting Salary: $47,397.00 DYS Division of Youth Services This is a Case Management position working with juveniles between the ages of 10 - 21 years old. Prior experience is required in order to be considered for this position.
Job Requirements/Conditions
* Travel is required
*
* Knowledge of SAVRY Re-Assessment Tools
*
* Ability to conduct a motivational-style interview with youth that have experienced trauma.
*
* The ability to communicate professionally with the Court Systems.
*
* Knowledge of the Juvenile Justice System and PREA Standards.
*
* Ability to work independently, meet deadlines, as well as work in a positive team environment and atmosphere. Communication is very important in this position.
*
* Must have a valid Arkansas Driver's License and meet the eligibility requirements to be covered by the state insurance policy. Must be able to operate a motor vehicle safely and according to applicable laws.(Driver Records are monitored throughout employment)
*
* If currently licensed in another state, MUST obtain valid Arkansas License within 30 days of employment, and must provide a 3 year Driver Record Report from the state you're licensed in at time of hire.
JOB DUTIES & RESPONSIBILITIES
Face to face visits with the youth while in assessments, while conferencing in the guardian over the phone. Monthly face to face visits at program. Monthly phone calls to guardians, Juvenile Probation Officer (JPO) and After Care Worker (ACW). Building strong relationships with the youth and families. Attend Treatment Team Meetings. Provide information to all parties involved in the Treatment Team meeting with information through the monthly Case Coordinator form. Maintain regular contact with Treatment Team Members on Case Coordinator roles and contact information. Monitor compliance of treatment plan goals. Complete monthly Case Coordinator Treatment Team Progress report. Review progress reports from contracted programs to determine youth's progress and treatment needs. Perform monthly face to face visits with the youth and call guardians. Complete Quality Assurance (QA) form while at the programs and submit findings to QA Manager and Case Coordinator Manager. Attend/Schedule staffing's with providers as coordinated and scheduled and/or directed when necessary. Maintain compliance with DYS/DCFS cooperation agreement and interdivisional on any DCFS youth as required. Attend/Scheduled interdivisional as required. Obtain and review information necessary for completing and submitting all regular and specialized treatment and required procedure packets for the following: Adolescent Sexual Assessment Project (ASAP), Extended Juvenile Jurisdiction (EJJ) packet, Interstate Compact packet (ICJ), prepare dual custody staffing reports (DCFS) and Registration Risk Assessment (RRA). Review/submit discharge summaries and aftercare plan as a completed packet to be reviewed by the clinical director. Tracking and initiating commitment order extensions, when necessary, on youths. Contacting the courts for courts hearings or notifications for a youth's release. Serve as a liaison with court officials, contracted programs, guardians, and any stakeholders for the youth's case. Provide preceptorship to new employees as assigned. Complete discharge packet and checklist. Coordinator with Optum Independent Assessment and PASSE agency. Work with Community Base Providers to provide services for youth in the community once they finish treatment.Meeting with CC Supervisor and corresponding with DHS Physician to work on youths over current Length of Stay (LOS), providing paperwork along with follow-up questions that are needed to be provided to the responsible parties. Attend monthly Case Coordinator meetings as scheduled by CC Supervisor. Keep Outlook calendar updated as far in advance as possible. Inform CC Supervisor of all appointments off of campus, sick and annual leave.
Perform other duties as assigned.
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Position Information
Job Series: Social Services Programs - Career Path
Classification: Social Services Advisor
Class Code: SSP08P
Pay Grade: SGS05
Salary Range: $47,397 - $70,148
Job Summary
The Social Services Advisor provides guidance, counseling, and education to individuals and families receiving government assistance. This role involves assessing needs, recommending services, and advocating for clients in a variety of settings.
Primary Responsibilities
Advise clients on available state resources and support programs. Conduct needs assessments and recommend interventions. Provide guidance on job training, financial aid, and social service programs. Assist in crisis intervention and family support services. Collaborate with caseworkers and service providers to enhance client outcomes.
Knowledge and Skills
Excellent problem-solving and communication abilities. Knowledge of crisis intervention and de-escalation techniques Knowledge of Arkansas social service laws, policies, and regulations Ability to analyze client needs and create action plans Understanding of behavioral health and protective services
Minimum Qualifications
Minimum of one year of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.
Licensure/Certifications
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Nearest Major Market: Little Rock
Service Advisor
Service advisor job in Cabot, AR
Job Description
Founded in 2010, Fun Town RV (FTRV) has grown into Texas's largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!
Overview:
The Service Advisor acts as the primary point of contact for customers in the service department, ensuring a seamless and positive experience throughout the repair and maintenance process. This role involves coordinating between customers and service technicians, accurately documenting service requests, and providing clear communication about timelines, costs, and service recommendations. The Service Advisor is essential to delivering exceptional customer service and contributing to the overall success of the dealership's service operations.
Key Responsibilities:
Customer Interaction:
Greet customers promptly and professionally, ensuring a welcoming experience.
Listen to customer concerns, document service requests, and provide expert advice on necessary repairs and maintenance.
Maintain clear and consistent communication with customers regarding the status of their vehicles, estimated completion times, and costs.
Service Coordination:
Create and manage repair orders, ensuring all customer concerns and technician notes are accurately recorded.
Work closely with service technicians to ensure repairs are completed efficiently and meet quality standards.
Coordinate warranty work and liaise with manufacturers for authorization as needed.
Sales and Upselling:
Provide customers with detailed estimates for recommended services and repairs.
Educate customers on the benefits of additional services, maintenance plans, or upgrades.
Promote service specials and dealership programs to enhance customer value.
Customer Satisfaction:
Ensure a high level of customer satisfaction by addressing concerns promptly and professionally.
Follow up with customers post-service to ensure their needs were met and gather feedback for continuous improvement.
Administrative Duties:
Maintain accurate records of customer interactions, repair orders, and service history.
Process payments and ensure proper documentation for completed jobs.
Monitor service schedules to ensure efficient workflow and timely completion of jobs.
Qualifications:
High school diploma or equivalent (required); post-secondary education or technical training (preferred).
1-2 years of experience in a service advisor or customer-facing role, preferably in the RV, automotive, or related industry.
Familiarity with RV systems, parts, and maintenance is a plus.
Strong communication and interpersonal skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in using service management software and basic computer applications.
Customer-focused mindset with problem-solving abilities.
Physical requirements:
Prolonged periods of sitting at a desk and working on a computer or phone.
Frequent walking within the service department and lot to communicate with technicians and inspect units.
Occasional standing for extended periods while assisting customers or reviewing units.
Must be able to lift up to 15 pounds occasionally (e.g., files, small parts, office supplies).
Ability to work in an environment with moderate noise and exposure to outdoor conditions while moving between customer service areas and the service lot.
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Christmas Savings Plan
401(k) with company match.
Paid time off and holidays.
Join Our Growing Team!
At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you're ready to be part of a company that values hard work and dedication, apply today!
Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.
Automotive Service Writer
Service advisor job in Little Rock, AR
Job Description
CarGuys Inc. -America's #1 Automotive Recruiter
If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.
Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's
Currently we have a dealership in your area looking to hire Automotive Service Writers
These dealerships may offer:
Training provided
Top Performance Based Pay Programs.
Opportunity for Bonus Pay
State of the art facilities
A clean, fun safe working environment
Top shelf benefits including health, dental, retirement plans and more
Factory training and reimbursement for state and local certifications
Established customer base with a shop packed with hours available
Paid Vacation and PTO time
Employee Discounts including parts
Growth and advancement opportunities
Flexible work schedules
Long term job security
Job Requirements:
1. You must have some experience as a writer
2. State or Local certifications preferred.
Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto writer, automotive advisor, automotive writer, Car automotive service writer, car dealer service writer, car dealer service advisor, car service writer, car service advisor, dealership service advisor, dealership service writer, service advisor, service writer, service advisor automotive
*You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
Auto Customer Service Reps
Service advisor job in Little Rock, AR
12601 W Markham St., Little Rock, AR 72211
AUTOMOTIVE TECHNICIANS ALL LEVELS OF EXPERIENCE$25 - $45 /Hour + Bonuses! $60,000 - $130,000+ Annual Earning Potential!We Train & Certify!
Audi Little Rockis looking for motivated Automotive Techniciansfrom lube techs to master-level mechanics who want to work in a clean, professional, high-volume shop where their time is respected, their skills are valued, and their pay reflects their performance.
Whether you're early in your career or already certified, well meet you where you are. We offer year-round work, a stocked parts department, a leadership team that has your back, and an environment where techs are supported.
Family-owned since 1967, Parker Luxury Group has earned numerous awards and accolades that affirm our dedication to quality, customer care, and operational excellence including multiple TIME Dealer Award honors, top Customer Satisfaction Index (CSI) rankings, several Best of the Best and Platinum Service honors, as well as recognition as one of Arkansas Most Admired Companies achievements made possible by putting people first, every day.
Why Techs Choose Audi Little Rock:
Steady workload with minimal downtime no standing around waiting for ROs
Clean, modern, and well-equipped facility with updated bays and tools
Audi certification and ASE training fully paid for
Friendly, experienced advisors who know how to write clean tickets
Management that listens and respects the work technicians do
We Offer:
$25 - $45 per hourdepending on experience, certifications, and level
Performance Bonuses $60,000 - $130,000+ annual income potential
Consistent, year-round workflow with strong customer retention
Paid Audi and ASE training + ongoing education
Health, Dental, Vision, Life Insurance, and other voluntary insurance benefits
401(k) profit sharing plan
Paid time off, holidays, and sick days
Uniforms and laundry service
Employee referral program
Employee discounts on vehicles, parts, and service
Career advancement opportunities
Key Responsibilities:
Perform automotive diagnostics, repairs, maintenance, and inspections on all vehicle makes and models
Conduct brake repairs, engine repairs, transmission work, electrical diagnostics, alignments, and preventive maintenance
Follow manufacturer repair procedures and use OEM or approved diagnostic tools
Communicate clearly with service advisors about repair needs and timelines
Document all work performed using dealership service systems
Ensure a high standard of workmanship and customer satisfaction
Maintain shop safety, cleanliness, and organization
Participate in ongoing factory and ASE training programs to enhance technical skills
Qualifications:
Automotive repair experience preferred (lube technician, line technician, service technician, master technician)
Audi, Volkswagen, Porsche, Mercedes-Benz, and/or BMW experience or ASE certifications are a plus, but not required
Strong diagnostic and problem-solving skills
Ability to work efficiently in a high-volume, team-oriented service department
Commitment to quality repairs, safety standards, and customer satisfaction
Valid drivers license and a clean driving record
Join a dealership group that takes care of its people as well as its customers.
Apply today and start your next chapter with Parker Luxury Group.
Be sure to monitor your phone and email as we are actively setting up interviews.
We look forward to speaking with you!
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
RequiredPreferredJob Industries
Customer Service
Associate Procurement Services Specialist
Service advisor job in Little Rock, AR
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
12/13/2025
Type of Position:Professional Staff - Project/Program Administration
Job Type:Regular
Work Shift:Day Shift (United States of America)
Sponsorship Available:
No
Institution Name: University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:FIN | Finance SC Procurement Team A
Department's Website:
Summary of Job Duties:The Associate Procurement Services Specialist will report to a Procurement Supervisor, Contract Manager, or Administrative Services Manager. They are to be assigned the high volume and/or moderately complex buyer functions; serves as a critical needs processor and is responsible for procurement of bill-only surgery or other critical patient care procurements for UAMS. Ensures standard methodologies for all processes (contract management, analysis, and reporting) are conducted and maintained. Ensures that work product is in compliance with Arkansas State Laws, DFA Policies, UA System Policies, and UAMS policies and procedures.
Qualifications:
Minimum Qualifications:
The formal education equivalent to a bachelor's degree in public administration, General Business, Accounting or a related field plus one (1) year of experience in procurement OR High School Diploma/GED plus five (5) years of experience in procurement.
Preferred Qualifications:
Knowledge of state purchasing rules, applicable laws and regulations.
Additional Information:
Responsibilities:
• The primary focus and responsibility of this position will be processing routine purchase requisitions for the procurement of medical/surgical, research, academic, operational and administrative supplies, purchased services, non-complex capital and non-capital equipment, and related maintenance/service agreements for UAMS.
• Process assigned purchase requisitions within the set turnaround times.
• Reviews vendor quotes, bids, and proposals for terms and conditions that may conflict with Arkansas state law, UAMS policy, industry best practice, or sound business practice as required.
• Reviews for compliance with State Purchasing and Accounting procedures, The Joint Commission standards and UAMS policies and procedures for medical equipment procurement.
• Processes Invitations to Bid, obtains competitive bids, quotes, and proposals as required. Transmits purchase orders to vendors.
• Assists in negotiating best price on supplies, services, and equipment as directed.
• Develops and maintains positive relationships with suppliers and internal/external customers, while ensuring compliance to applicable state laws, regulations, policies, and procedures as required.
• Provides guidance to departments as required.
• Meets with assigned departments to coordinate procurement activities as required.
• Position requires strong organizational and multi-tasking skills.
• Resolves Purchase Order pricing, unit of measure, quantity and product discrepancies. Assists as appropriate with invoice, receipt, or other discrepancies as required.
• Serves as liaison between accounts payable, receiving, departments, and vendors on invoice and receipt discrepancies as required.
• Performs other duties as assigned.
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
List of three Professional References (name, email, business title), Resume
Optional Documents:
Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting
Frequent Physical Activity:N/A
Occasional Physical Activity:Grasping, Reaching, Standing, Stooping, Talking, Walking
Benefits Eligible:Yes
Auto-ApplyTruck Service Advisor
Service advisor job in Atkins, AR
Job Description
We are hiring in our Atkins, AR location. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
· Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
· Have extensive knowledge of the products we sell and the services we provide
· Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
· Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
· Source parts from outside vendors and coordinate delivery
· Prepare end of shift drop and shift report; Understand various payment types
· Maintain the safety of both our customers and team members
Typical Physical Demands
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Requirements
What we'd like to see:
· A dedicated individual who works well with others and is excited to be part of our team!
· High School Diploma or GED
· Good verbal and written communication skills
· Previous cashier and customer service experience; experience in repair or parts shop preferred
· Strong suggestive selling skills
· Basic computer skills
· Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
· A valid driver's license
Service Dispatch
Service advisor job in Little Rock, AR
STALEY ELECTRIC - SERVICE DISPATCH Staley Electric is an award-winning electrical service company and has been serving Arkansas residents and businesses since 1951. Our customers are the heart of Staley, so we need a person that works well with others and enjoys working in various environments. At Staley, be part of a team where you are trusted and recognized for your professional ability. Your ability “to show extraordinary care” to your work, our customers and each other is paramount to your success at Staley.
Why Staley
Competitive pay and benefits package.
Paid training and ongoing professional development.
Growth opportunities within a family-owned business that values loyalty and excellence.
A collaborative, supportive work environment.
We're looking for a detail-oriented Dispatcher to help keep our service team running smoothly and our customers being taken care of.
Position Overview
We are seeking a highly organized and proactive Dispatcher to join our service department. The Dispatcher plays a critical role in coordinating field operations, ensuring that the right technician is assigned to the right job at the right time. This position requires strong communication skills, attention to detail, and the ability to make quick, sound decisions in a fast-paced environment.
Key Responsibilities
Schedule, assign, and dispatch technicians to customer jobs in an efficient and timely manner using ServiceTitan (or other dispatch software).
Prioritize calls based on urgency, technician skill set, location, and customer needs.
Monitor the status of ongoing jobs and adjust schedules as needed.
Communicate job details, updates, and changes clearly to technicians and customers.
Maintain accurate records of daily schedules, job progress, and service outcomes.
Support CSRs and service management by keeping workflows smooth and efficient.
Assist with after-hours calls and emergency scheduling as needed.
Uphold Staley Electric's commitment to professional, friendly, and responsive service.
Qualifications
Previous dispatch, scheduling, or service coordination experience (electrical/HVAC/plumbing industry preferred).
Strong communication and organizational skills; able to manage multiple tasks at once.
Ability to think quickly, problem-solve, and adapt to changing priorities.
Proficiency with Microsoft Office Suite; ServiceTitan experience strongly preferred
High school diploma or equivalent (college or vocational training a plus).
Team player with a positive, customer-first mindset.
This is a Safety Sensitive position per Act 593 of 2017.
Staley Electric is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other legally protected status.
📞 If you're ready to bring your “YES!” attitude and grow with a company that values Trust, Agility, Loyalty, Excellence, and Stewardship, we'd love to hear from you!
Auto-ApplyEntry Level Vehicle Service Specialist - Little Rock
Service advisor job in Little Rock, AR
What You'll Do:
As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it!
At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.
The perks and benefits we'll provide you*:
Competitive pay starting at $15/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit.
Paid vacation, and holiday pay
Flexible work schedule: No late evenings
Paid on-the-job training - No previous automotive experience is required
Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
We promote from within - a commitment we are passionate about
Company provided uniforms and tools
40% discount on Valvoline Instant Oil Change automotive services
WHAT YOU'LL NEED TO SUCCEED:
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Mobility to crouch, bend, twist, and work with your hands above your head
Comfortable working in a non-climate-controlled environment
Fluency in reading, writing, and speaking English
HOW YOU'LL ADVANCE IN YOUR CAREER:
We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Automotive Service Writer
Service advisor job in Little Rock, AR
CarGuys Inc. -America's #1 Automotive Recruiter
If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.
Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's
Currently we have a dealership in your area looking to hire Automotive Service Writers
These dealerships may offer:
Training provided
Top Performance Based Pay Programs.
Opportunity for Bonus Pay
State of the art facilities
A clean, fun safe working environment
Top shelf benefits including health, dental, retirement plans and more
Factory training and reimbursement for state and local certifications
Established customer base with a shop packed with hours available
Paid Vacation and PTO time
Employee Discounts including parts
Growth and advancement opportunities
Flexible work schedules
Long term job security
Job Requirements:
1. You must have some experience as a writer
2. State or Local certifications preferred.
Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto writer, automotive advisor, automotive writer, Car automotive service writer, car dealer service writer, car dealer service advisor, car service writer, car service advisor, dealership service advisor, dealership service writer, service advisor, service writer, service advisor automotive
*You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.