Service advisor jobs in Lower Merion, PA - 1,698 jobs
All
Service Advisor
Customer Service Advisor
Service Dispatcher
Service Consultant
Customer Service Representative
Customer Service Specialist
Client Service Associate
Claims Service Representative
Customer Experience Associate
Customer Support Specialist
Customer Retention Specialist
Customer Service Specialist
Hunter Hamilton 4.6
Service advisor job in Malvern, PA
📍 Onsite | Malvern, PA
💰 $26-$28/hr
A global manufacturing and building solutions leader is seeking an experienced Customer Service professional to support its onsite service operations in Malvern, PA. This role is ideal for someone who excels in a fast-paced environment and takes pride in delivering accurate, high-quality service.
Onsite role (not remote)
Must be flexible for a shift between 7:30am and 6pm (8-hour shift), with flexibility for OT
What You'll Do
Manage and maintain customer orders in SAP
Process EDI and standard orders; verify pricing and availability
Coordinate with sales, logistics, and operations to ensure on-time delivery
Resolve customer issues, complaints, and RMAs with professionalism
Track shipments, expedite urgent orders, and communicate updates clearly
Keys to Success
SAP order management experience
2-4 years of customer service experience (manufacturing/building products preferred)
Strong communication, organization, and multitasking skills
Customer-focused mindset with strong problem-solving ability
$26-28 hourly 4d ago
Looking for a job?
Let Zippia find it for you.
Customer Support Specialist
Garfield Refining 3.8
Service advisor job in Philadelphia, PA
Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist.
In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start.
What You'll Be Doing:
Opening and processing daily shipments efficiently and accurately
Entering and maintaining accurate customer data into our software systems
Maintain a positive and professional attitude toward customers
Answering phone calls and directing them to the appropriate team members
Delivering excellent customer service and communication at every touchpoint
Escalating complex or urgent issues to management as needed
Supporting other departments and projects as assigned
You might be a great fit if you have:
At least 1 year of experience in a professional environment
Associate's or Bachelor's degree preferred (but not required-we provide thorough training)
A quick and adaptable learning style
Proficiency in Microsoft Office, particularly Excel
Strong organizational skills and sharp attention to detail
A passion for helping people and providing excellent service
A dependable work ethic and collaborative mindset
Why Join Our Team?
Benefits and Perks may include:
Competitive salary
Subsidized medical, dental and vision plans for employees and their family members.
401(k) with employer contributions
Paid Time Off
We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.
$44k-62k yearly est. 19h ago
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Service advisor job in Chester, PA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$18k-31k yearly est. 60d+ ago
Client Services Associate
Pacer Group 4.5
Service advisor job in Pottstown, PA
Title: Client Services Associate
Location: Pottstown, PA | Onsite | Full-Time
Please Note: Fresher can also apply
Job Type: Full-time
Job Description:
We are seeking a dedicated and professional Client Services Associate to join our dynamic team. This role involves providing exceptional support to clients, managing service requests, and ensuring client satisfaction within a fast-paced financial services environment. The ideal candidate will possess strong communication skills, analytical abilities, and familiarity with Salesforce to effectively serve our clients and contribute to organisational success.
Responsibilities:
Act as the primary point of contact for clients, addressing enquiries promptly and professionally
Manage client accounts using Salesforce, ensuring all information is accurate and up-to-date
Assist clients with service requests, account updates, and troubleshooting issues related to financial products
Analyse client data to identify trends, opportunities for improvement, and potential risks
Collaborate with internal teams to facilitate seamless service delivery and resolve client concerns efficiently
Maintain comprehensive records of interactions and transactions in accordance with company policies
Support the onboarding of new clients by providing detailed information and guidance throughout the process
Qualifications:
Proven experience in a client-facing role within US Staffing industry
Proficiency in Salesforce or similar Customer Relationship Management (CRM) systems
Excellent communication skills, both written and verbal, with an ability to explain complex concepts clearly
Strong analysis skills with the ability to interpret data and generate actionable insights
Organised, detail-oriented, and capable of managing multiple priorities simultaneously
Demonstrated ability to work collaboratively within a team environment whilst maintaining a high level of professionalism
This position offers an excellent opportunity for individuals eager to develop their career in client services within the financial sector. We value proactive problem-solvers who are committed to delivering outstanding service and fostering long-term client relationships.
$36k-48k yearly est. 19h ago
Customer Service Representative
Risus Talent Partners
Service advisor job in Newtown, PA
Customer Service Representative | Strategic Account Services
Newtown Square, PA | Hybrid (4 days on-site, 1 remote)
We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams.
What You'll Do
Process customer orders accurately within 48 hours
Support pricing reviews for new and existing customers
Manage customer inquiries, requests, and issue resolution
Maintain accurate customer and product data in the ERP system
Monitor inventory levels tied to customer programs
Collaborate with purchasing and internal teams as needed
What We're Looking For
Customer service or order management experience
Comfort working in ERP and CRM systems
Strong communication and phone skills
Organized, detail-oriented, and able to multitask
Able to thrive in a mostly on-site, hybrid environment
Why This Role
High-visibility strategic accounts
Stable, collaborative team environment
Growth-focused role supporting an expanding program
$28k-36k yearly est. 2d ago
Customer Service Representative
LHH 4.3
Service advisor job in Bensalem, PA
Job Title: Customer Service Representative
Type of Employment: Temporary, 3 Months
In Office/Hybrid/Remote: Fully in Office
Hourly: $22/hr
LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break.
If this role is a fit to your background, please submit an updated resume for review.
Responsibilities:
Enter customer orders into the company ERP system
Monitor EDI website orders and verify for accuracy
Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues
Assist with backorders
Schedule shipments and handle order payments
Required Experience:
At least 1 year of customer service experience
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite and able to learn new software easily
Ability to type 50WPM minimum
Extremely detail oriented
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ***********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
$22 hourly 4d ago
Claims Service Sales Representative
CWA Recruiting
Service advisor job in Montgomery, PA
Property & Casualty Insurance
Montgomery County, Pennsylvania
As a sales representative, your role involves taking initiative and providing guidance throughout the recovery journey. Your support will help build trust, making it easier to finalize the sale. Our skilled team will handle all the necessary paperwork, while you play a crucial role on the front lines, assisting homeowners and business owners as they navigate the aftermath of disasters like fire, water, or storms. Familiarity with the Xactimate system would be beneficial, along with strong writing abilities. The ideal candidate should not only understand property claims but also possess the ability to persuade clients effectively. It is essential to live within the designated territory, which includes Allentown, NE PA, Schuylkill, Lebanon, Reading, Bucks, and Montgomery counties, among others.
Since 1964, our company has employed 20 staff members. Candidates must have a clear background, a valid driver's license, and a willingness to obtain an adjuster's license. Availability is required on both weekdays and weekends. We strive for a quick resolution, responding to emergencies, referrals, and opportunities with speed and efficiency.
$34k-40k yearly est. 3d ago
Customer Service Advisor
Intealth
Service advisor job in Philadelphia, PA
Job Description
Intealth is a mission-driven, innovative nonprofit committed to advancing quality in healthcare education worldwide to improve healthcare for all. We enhance the education of health professionals, verify their professional qualifications, and inform health workforce policies around the world. We offer a supportive, inclusive culture where diversity is celebrated, and every individual's contribution matters.
What You Can Expect:
Professional Growth: Career development, mentorship, and opportunities to advance.
Work-Life Balance: Hybrid positions and comprehensive wellness benefits.
Meaningful Work: Support the advancement of quality health care globally.
Why Intealth?
Named a Top Workplace by the Philadelphia Business Journal, Intealth provides an environment of collaboration, respect, and empowerment. We invest in you so you can grow, thrive, and contribute to work that changes lives.
SOME OF OUR PERKS & BENEFITS!
Salary starting at $26.00 Hourly
Robust Medical, Dental & Vision from top providers
12% Employer Contribution to your 403(b)
Tuition Reimbursement & Wellness Program
Generous PTO
Full-time | Shift: 11 a.m.-7 p.m., Monday-Friday | Flexible virtual work arrangement
Intealth is seeking a Customer ServiceAdvisor to join our Applicant Information Systems (AIS) team. In this role, you'll be the first point of contact for individuals and organizations engaging with Intealth's range of services. This includes supporting international medical graduates (IMGs) pursuing U.S. residency through the ECFMG Certification process, as well as assisting users of EPIC, Intealth's global primary-source verification repository used by physicians and medical institutions worldwide.
About the Role
You'll handle a high volume of phone and email inquiries, deliver accurate information, and collaborate with other departments to ensure applicants have the resources they need. This position requires strong communication, attention to detail, and the ability to multitask in a fast-paced, disseminate complex information in a service-oriented environment.
Key Responsibilities:
Support applicants through the EPIC and Certification process.
Respond to a high volume of phone and email inquiries, resolving applicant questions efficiently and accurately, while delivering exceptional customer service.
Interpret and explain complex policies and procedures in a clear and concise manner.
Partner with internal teams to ensure first-call resolution and clear communication.
Guide applicants through billing, fee inquiries, and troubleshooting within the online portal.
De-escalate challenging interactions with professionalism and empathy, maintaining composure while finding solutions.
Use sound judgment to determine when cases should be escalated.
About You
Are you passionate about supporting others and contributing to a mission that makes a global impact? Do you thrive in a fast-paced, collaborative setting, balancing empathy, accuracy, and attention to detail in everything you do?
Qualifications:
Bachelor's degree or equivalent experience required.
1-5 years of professional customer service experience.
Proven ability to quickly learn and apply complex information.
Strong problem-solving and multitasking skills.
Proficiency in Microsoft Office; ability to navigate multiple systems simultaneously.
Join us in shaping the future of global medical education at Intealth. Apply today to make a difference!
Job Posted by ApplicantPro
$26 hourly 3d ago
Customer Service Advisor
Ecfmg
Service advisor job in Philadelphia, PA
Intealth is a mission-driven, innovative nonprofit committed to advancing quality in healthcare education worldwide to improve healthcare for all. We enhance the education of health professionals, verify their professional qualifications, and inform health workforce policies around the world. We offer a supportive, inclusive culture where diversity is celebrated, and every individual's contribution matters.
What You Can Expect:
* Professional Growth: Career development, mentorship, and opportunities to advance.
* Work-Life Balance: Hybrid positions and comprehensive wellness benefits.
* Meaningful Work: Support the advancement of quality health care globally.
Why Intealth?
Named a Top Workplace by the Philadelphia Business Journal, Intealth provides an environment of collaboration, respect, and empowerment. We invest in you so you can grow, thrive, and contribute to work that changes lives.
SOME OF OUR PERKS & BENEFITS!
* Salary starting at $26.00 Hourly
* Robust Medical, Dental & Vision from top providers
* 12% Employer Contribution to your 403(b)
* Tuition Reimbursement & Wellness Program
* Generous PTO
* Full-time | Shift: 11 a.m.-7 p.m., Monday-Friday | Flexible virtual work arrangement
Intealth is seeking a Customer ServiceAdvisor to join our Applicant Information Systems (AIS) team. In this role, you'll be the first point of contact for individuals and organizations engaging with Intealth's range of services. This includes supporting international medical graduates (IMGs) pursuing U.S. residency through the ECFMG Certification process, as well as assisting users of EPIC, Intealth's global primary-source verification repository used by physicians and medical institutions worldwide.
About the Role
You'll handle a high volume of phone and email inquiries, deliver accurate information, and collaborate with other departments to ensure applicants have the resources they need. This position requires strong communication, attention to detail, and the ability to multitask in a fast-paced, disseminate complex information in a service-oriented environment.
Key Responsibilities:
* Support applicants through the EPIC and Certification process.
* Respond to a high volume of phone and email inquiries, resolving applicant questions efficiently and accurately, while delivering exceptional customer service.
* Interpret and explain complex policies and procedures in a clear and concise manner.
* Partner with internal teams to ensure first-call resolution and clear communication.
* Guide applicants through billing, fee inquiries, and troubleshooting within the online portal.
* De-escalate challenging interactions with professionalism and empathy, maintaining composure while finding solutions.
* Use sound judgment to determine when cases should be escalated.
About You
Are you passionate about supporting others and contributing to a mission that makes a global impact? Do you thrive in a fast-paced, collaborative setting, balancing empathy, accuracy, and attention to detail in everything you do?
Qualifications:
* Bachelor's degree or equivalent experience required.
* 1-5 years of professional customer service experience.
* Proven ability to quickly learn and apply complex information.
* Strong problem-solving and multitasking skills.
* Proficiency in Microsoft Office; ability to navigate multiple systems simultaneously.
Join us in shaping the future of global medical education at Intealth. Apply today to make a difference!
$26 hourly 60d+ ago
Technical Services Consultant
Instem PLC 4.4
Service advisor job in Conshohocken, PA
Location: Hybrid/Remote: The successful candidate can work on a Hybrid/Remote basis, reporting into one of our offices located in Pennsylvania or North Carolina. Status: Permanent Package: Competitive Salary, Remote/Home Working (with one-off allowance), Flexible Working, (2 Days in the office for our Hybrid workers) Development & Opportunity (Personal & Technical), Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Long Term & Short-Term Disability Insurance, Generous 401K (matching) Plan, Flexible Spending Account, Health Savings Account, 15 Days' Vacation + Plus Public Holidays + Buy and Sell Scheme.
Who's Instem?
Well, we're a global provider of bespoke industry-leading software solutions and services, which facilitate the pre-clinical, and clinical phases of the drug discovery process. We have over fifteen products in our portfolio, used by over 700 pharmaceutical clients (including all the top 20!)
What's the culture/environment like? For a global business of over 300 staff, we very much have a family feel. You'll be part of a friendly, communal, solution based, flexible environment, where you'll feel empowered, valued and accountable. We'll invest in you as a person and encourage you to take part in companywide workshops for wellbeing, mental health, critical conversations, and strengths.
Why are we hiring a Technical Services Consultant?
As we continue to expand our Instem portfolio, we are hiring a Technical Services Consultant to join us on our journey! This role is a pivotal role responsible for ensuring the successful deployment and integration of Instem Products and Solutions, both on-site and on Instem Cloud systems.
This role emphasizes superior customer service and technical expertise in a highly regulated industry, ensuring precise documentation and adherence to quality standards.
The Technical Consultant collaborates closely with implementation, development, project management, sales, and quality management teams to provide advanced analysis and support services.
Additionally, the role involves the maintenance and support of internal computerized systems, software, and Instem's Cloud systems.
What are you responsible for?
* Provide comprehensive technical product system training to clients' system administrators and IT support staff.
* Offer advanced technical assistance to Instem Support teams on both technology and application-related support issues.
* Lead the deployment of Instem Products and Solutions, ensuring seamless implementation and minimal disruption.
* Support software deployment testing from planning to execution, ensuring high-quality, reliable products.
* Provide ongoing support and development for all Instem-related systems, both internally and externally.
* Stay abreast of the latest technological developments and incorporate relevant advancements into Instem's practices.
* Adherence to the Company's Quality Management System to ensure that all work is managed Securely, Professionally and Diligently
Skills, Knowledge & Experience:
* Experienced in a customer facing role (virtual) with strong written and verbal skills working with both technical and non-technical clients
* Hands on experience with technical delivery of software solutions to customers
* Proven background in installing proprietary software on Windows server based platforms
* Experience with supporting Cloud based solutions deployed via both Web Services and deployment technology (e.g. Citrix, Azure, AWS, RDWeb)
* Exposure with installation and basic database usage of database systems (Oracle, PostGreSQL, SQL Server)
* Basic understanding of Networking concepts
* Must have ability to travel internationally (maximum of 20% of time)
* Experience working according to a Quality Management System and its application to tasks associated with this role
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Instem stores and processes data using an Applicant Tracking System (ATS). For more information regarding our privacy policy use the following link: *******************************
#LI-KL #LI-HYBRID
$64k-89k yearly est. 19d ago
Retirement Service Consultant
Ascensus 4.3
Service advisor job in Phoenixville, PA
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL)
Position Purpose:
This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting.
We are hiring entry level through senior level associates so all experience levels are encouraged to apply.
Essential Duties and Responsibilities:
•Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
•The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture.
•Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings
•Consistently provide a high level of consultative proactive client service in a professional manner.
•Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues.
•Ensure inquires and issues are resolved and service levels are met.
•Provide thorough, high quality research, problem solving and issue resolution
•Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle.
•Participates in creating a strategy with Relationship manger to ensure client retention.
•Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy.
•Assist in the management of vendor relationships on behalf of clients and partner.
•Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager.
•Achieve individual and team goals for service levels, growth and retention for assigned book of business.
•Identify and document systematically “opportunity plans” working with Relationship Manager on a strategy to mitigate risk.
•Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients.
•Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience.
•Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients.
•Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.).
•Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients.
•Educate client regarding plan features, product capabilities or Ascensus functionality and process.
•Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process.
•Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise.
•Provide training to members of team as opportunities arise.
•Perform other duties and participate in or lead special projects as assigned.
Minimum Requirements:
· Bachelor's degree or equivalent work experience.
· Direct client experience and Retirement Services industry experience or thorough knowledge preferred
· Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred.
· Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base.
· Excellent presentation skills, business etiquette, client service skills and time management.
· Demonstrated professionalism in all aspects of the role.
· Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation.
· Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred.
· Excellent analytical and problem resolution skills.
· Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype).
· Ability to work in a team environment to ensure common goal of providing exceptional client service.
· Ability to work well under pressure with multiple priorities and deadlines in a demanding environment.
· Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company.
· Ability to work extended hours to meet business needs as required.
· Quality focus with attention to detail.
· Handle other essential tasks as assigned.
The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits
.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ******************
******************
email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
$40k-80k yearly Auto-Apply 60d+ ago
Customer Retention Specialist - State Farm Agent Team Member
Albert Reyes-State Farm Agent
Service advisor job in Philadelphia, PA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Customer Retention Specialist Sales & Service Focus
Albert Reyes State Farm Agency
Job Type: Full-Time (In-Office)
Compensation: Base Salary + Commission + Performance Bonuses
Retain. Cross-Sell. Grow the Book.
Albert Reyes State Farm Agency is seeking a Customer Retention Specialist who is service-driven, relationship-focused, and motivated by results. This role is perfect for someone who can deliver exceptional customer care while confidently identifying in-book sales opportunities that strengthen protection and drive agency growth.
Youll work with existing customers to renew policies, resolve concerns, and improve retentionwhile also recommending additional products when it truly benefits the customer. If you enjoy building trust, following up consistently, and turning service conversations into long-term loyalty and sales, we want to meet you.
Full licensing is required. Candidates must hold Property & Casualty and Life & Health licenses. If not fully licensed, candidates must obtain their Property & Casualty license prior to their Day 1 start date. We provide support and guidance to help you complete the licensing process.
Bilingual Spanish is a bonus, but not required.
What Youll Do
Proactively contact existing customers to support renewals and strengthen relationships
Conduct policy reviews and identify coverage gaps or opportunities to improve protection
Cross-sell and upsell additional products using a needs-based approach
Assist with policy updates, billing questions, endorsements, and account changes
Resolve customer concerns with empathy, urgency, and professionalism
Maintain accurate documentation of customer interactions and follow-up activity
Collaborate with team members to meet retention, outreach, and growth goals
What Were Looking For
Strong relationship-building skills with a service-first mindset
Ability to confidently pivot from service to sales and ask for the business
Excellent communication, listening, and problem-solving skills
Organized, detail-oriented, and consistent with follow-up
Comfortable working in a fast-paced, goal-driven environment
Prior experience in customer service, account management, or insurance preferred
Full licensing required: Property & Casualty and Life & Health
If not fully licensed, candidate must obtain Property & Casualty prior to Day 1 start date (support provided)
Bilingual Spanish is a plus (not required)
What We Offer
Base salary plus commission and performance bonuses
Licensing support and guidance to help you meet requirements
Ongoing training, coaching, and professional development
A results-driven culture that rewards performance and consistency
Long-term career growth opportunities within the agency
Ready to Grow Your Career in Insurance?
If youre motivated by relationships, energized by goals, and ready to turn retention into revenue through meaningful customer conversations, wed love to hear from you.
Apply today to join Albert Reyes State Farm Agency.
$29k-41k yearly est. 5d ago
Consultant - Transaction Advisory Services
RKL Esolutions 3.9
Service advisor job in Exton, PA
The consultant plays a key role in supporting project execution from start to completion under the guidance of leadership. Their responsibilities include participating in analysis and problem-solving tasks, assisting in the day-to-day work of the engagement team, and learning to manage client relationships. They are expected to actively participate in professional development activities and seek coaching opportunities to enhance their skills and expertise.
Success Factors
Responsibilities
* Support the execution of consulting engagements of clients across multiple industries under the supervision of a senior consultant or manager; contribute to ensuring work is completed on time and within budget
* Assist in planning engagement objectives and strategies that comply with professional standards and address risks
* Gain understanding of the scope of the engagement and provide input based on supervisory feedback
* Participate in the presentation of engagement results under the guidance of senior staff
* Assist in client site visits (if needed) and learn to manage inquiries and assignments
* Respond to client calls and emails in a timely manner with a solution-oriented approach, under the supervision of a manager
* Support business development and community activities to help identify and research opportunities on new and existing clients
* Contribute to the growth of the team's internal and external network and relationships
* Support the development of the service line by assisting the leadership team in advancing thought leadership and client development
* Align with the company's values and its mission and long-term vision
* Assist in ensuring client deliverables are met within expectations and learn how to handle any issues that may arise
* Stay updated on local and national business and economic issues
* Participate in continuous learning activities and active research to improve and develop technical expertise
People Management/Relationships
* Treat everyone with respect
* Ability to handle difficult conversations with team members regarding performance and development
* Team player; successfully adapt to different personalities and working styles
* Proactively and effectively communicate information regarding status issues to team members both written and oral
* Hold self and others accountable for assigned work; seek and provide continuous feedback to learn and develop in role; change oriented with flexible approach
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required Knowledge, Skill and/or Ability
* Strong verbal and written communication skills, to effectively interface with clients, firm management and team members with varied technical aptitudes
* Creative and innovative approach around concepts and projects
* Demonstrated customer service orientation, intellectual curiosity, and listening skills
* Proficient in setting priorities, managing multiple projects, overcoming obstacles, and utilizing organizational skills to accomplish tasks quickly
* Problem solving skills; ability to shift focus and adapt to changes
Education, Experience and Certifications
* Bachelor's degree in related field of business; Master's degree a plus
* 2+ years experience in consulting field with understanding of core accounting and finance principles (consideration given to relevant experience in accounting or finance areas)
* Certification and/or recognition from industry professional organizations preferred
* Working knowledge of Microsoft Office suite products, strong analytical knowledge in Excel and other analytical/data modeling software a plus
* Ability to demonstrate creative problem solving skills and intellectually curious/motivated to develop professionally through continuous learning
* Excellent attention to detail with the ability to manage multiple projects within restricted timelines
Essential Functions
* Must be able to remain in a stationary position as needed
* The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery etc.
* Constantly operates a computer and other office productivity machinery, such as an adding machine, copy machine, and computer printer
* Ability to communicate in a professional manner and exchange information with internal and external team members/vendors as needed
* Ability to lift/carry up to 20 pounds
* Ability to work outside of normal business hours and weekends as needed
* Ability to travel to other office locations as needed, overnight travel may be required
* This job description is subject to change at any time and employee will be given additional responsibilities as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Salary Range:
$65,000 - $75,000
$65k-75k yearly Auto-Apply 11d ago
Automotive Customer Service Advisor - 3997
Tupeloms
Service advisor job in Magnolia, NJ
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer ServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer ServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$29k-37k yearly est. 3d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service advisor job in Wilmington, DE
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-34k yearly est. 8d ago
Residential HVAC - HVAC/Plumbing Customer Service - Dispatcher
Jm Oliver 3.9
Service advisor job in Morton, PA
Residential HVAC CSR/Dispatcher
Oliver Heating & Cooling, Morton PA has been providing premium service in HVAC, Plumbing, Electrical and Home Remodeling to the Delaware Valley for over 50 years.
We currently have an opportunity for a Residential Home Service Customer Service Representative/Dispatcher to schedule, manage and dispatch technicians and to meet the expectations of our clients. We are a Golden Rule company looking for a person with top notch customer care skills and strong character traits to provide the best customer experience in the industry.
At Oliver Heating & Cooling, our greatest asset is our people. We pride ourselves on cultivating a supportive and dynamic work culture that not only values each individual but also encourages professional development. Here, you'll find a team-oriented environment where growth is not just encouraged but actively promoted.
Join us and experience how a commitment to our employees translates into success for everyone.
Job functions:
Schedule and book the service appointments with our clients.
Anticipate and mitigate conflicts in allocations of resources before it affects the client's experience.
Confirm appointments with the clients prior to the arrival of our staff and inform them if technician is running late.
Follow up with phone calls upon completion of work performed.
When an issue arises with client dissatisfaction, take immediate action to resolve it.
Call customers to confirm maintenance appointments and reschedule as necessary.
Work closely with the customer service department to coordinate scheduling.
Communicate clearly, precisely, and in a friendly manner. Take and deliver messages as appropriate. Ensure messages are received and follow up as appropriate.
Ensure the accurate capture, data entry and maintenance of customer information.
Be familiar with Oliver's, products/service plans, and services.
Coordinate with technicians when parts for their job arrive and where the Technician can find it.
Alert managers quickly to significant customer issues, serving as a champion of the client.
Dispatching and scheduling of service technicians and based on skill set need and geographic locations.
Qualifications
Knowledge of Excel and Word is required, Service Titan experience strongly preferred.
Able to work a Tuesday - Saturday schedule.
Perform customer satisfaction calls after each visit.
Have a good working knowledge of our products and services being offered.
Communicate effectively with associates, superiors, and customers.
Possess superior interpersonal skills with our customers.
Have strong organizational skills, and ability to prioritize.
Efficiently manage time and schedules.
Ability to adapt to new AI software.
Must be capable of understanding client needs then organize the available techs to location of the customer.
Minimum of 3-5 years office/customer service experience (dispatch experience is plus)
Able to "think on your feet" to provide customers with needed information for their specific installation or repair.
Physical Requirements: sitting prolong periods, standing, bend, type, hear, ability to communicate effectively both verbally and written, typing/data entry.
We offer an excellent benefits package, including comprehensive medical/dental, 401(k) with a company match, short/long term disability, life insurance, paid time off and holidays.
The Oliver Way:
To provide the best service in the industry
Investment in our people
Career path to advancement opportunities
Give back to the community.
Golden Rule commitment
Open door policy to ownership
Family-owned business over 50 years
We offer an excellent benefits package, including comprehensive medical/dental, 401(k) with a company match, short/long term disability, life insurance, paid time off and holidays.
***Salary commensurate with experience***
$27k-33k yearly est. 16d ago
Service Dispatcher
Thomas Edison Electric Inc.
Service advisor job in Newtown, PA
Job Description
SERVICE DISPATCHER
Thomas Edison Electric - Newtown, PA
Some people schedule appointments.
Others run the day with the precision of mission control - keeping the team moving, the clients informed, and the chaos out.
This role is for the second kind of person.
This is not a simple coordinating job.
This is the heartbeat of daily operations.
If you think in routes and priorities...
If you thrive in fast-moving environments...
If you bring order where others see overwhelm...
You may be the dispatcher we're looking for.
What You Will Own
You won't just "book calls." You will control the flow of the entire day.
Your mission is simple: Right tech. Right job. Right time. Every time.
You will:
Build and manage the daily schedule
Assign technicians based on skill, urgency, and location
Communicate throughout the day to clear roadblocks
Deliver proactive updates to clients
Adjust quickly when emergencies arise
Track daily KPIs and protect productivity
Support next-day readiness and after-hours flow
Work closely with Service Managers, Install, & Client Experience teams
This role is for someone who finds clarity in complexity.
Who This Is For
This role fits someone who:
Has 1-2+ years of dispatch or coordination experience
Stays calm under pressure
Communicates clearly and professionally
Understands home-services work (HVAC/electrical/plumbing preferred)
Learns software quickly
Juggles multiple priorities with accuracy
Values speed, service, and order
Compensation & Schedule
Pay Range: up to $27/hr depending on experience Compensation includes hourly pay + spiffs Schedule: Full-time, Monday through Friday, some weekend days
What Your Life Looks Like Here
Six months from now, you'll be working in a company where:
Your health and vision are fully covered
You're building retirement with a 401(k) + 4% match
You receive paid time off and paid holidays
Your accuracy and ownership are recognized
You work with a team that values professionalism and precision
Future Growth - What Your Life Will Look Like
This is not a dead-end coordinating job. This is a launchpad.
As you master this role, your opportunities grow with you. Six to twelve months from now, you won't just be managing the board - you'll be someone the team depends on to set the rhythm for the entire day.
You will have the opportunity to grow into roles such as:
Senior Dispatcher
Dispatch & Scheduling Lead
Operations Support
Client Experience Leadership
The better you become, the more doors open.
$27 hourly 7d ago
Service Dispatcher
Jeff D'Ambrosio Auto Group
Service advisor job in Downingtown, PA
Job Description
Jeff D'Ambrosio Auto Group - Downingtown, PA
Jeff D'Ambrosio Auto Group is growing, and we're looking for a Service Dispatcher to help keep our busy service department running smoothly.
What You'll Do:
Dispatch repair orders to technicians efficiently and fairly
Monitor workflow to maximize shop productivity
Communicate with serviceadvisors and technicians throughout the day
Update job status and ensure timely vehicle delivery
Help maintain a fast-paced, organized service lane
What We're Looking For:
Automotive service or dealership experience preferred
Strong communication and multitasking skills
Ability to work in a high-volume, team-focused environment
Basic computer skills and attention to detail
Positive attitude and problem-solving mindset
Why Work at Jeff D'Ambrosio:
Competitive pay and benefits
Busy, well-established service department
Modern facilities and large technician staff
Opportunities for growth within the organization
Family-owned, locally trusted dealership
If you're organized, motivated, and ready to be a key part of a successful service team, we want to hear from you.
$29k-38k yearly est. 26d ago
Service Dispatcher
Meenan Oil Co LP 4.0
Service advisor job in Newtown, PA
Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers.
As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you!
Responsibilities:
As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions.
Specific duties include:
Scheduling service calls and providing work orders for Service Technicians according to urgency
Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required
Communicating with other Dispatchers, Service Technicians and other departments
Requirements:
As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
High School Diploma or Equivalent
1 -2 years prior dispatch experience preferred
Prior experience in a customer service setting a plus
Proven problem solving skills
Ability to work well in a fast paced environment
Proficiency with the MS Office Suite, MS Outlook and Web navigation
Benefits:
As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
· Medical coverage (F/T staff)
· Dental coverage (F/T staff)
·Retirement Savings
·Plus more!
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
$28k-36k yearly est. 3d ago
Automotive Customer Service Advisor - 3988
Tupeloms
Service advisor job in Cinnaminson, NJ
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer ServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer ServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
How much does a service advisor earn in Lower Merion, PA?
The average service advisor in Lower Merion, PA earns between $28,000 and $96,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Lower Merion, PA
$52,000
What are the biggest employers of Service Advisors in Lower Merion, PA?
The biggest employers of Service Advisors in Lower Merion, PA are: