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Service advisor jobs in Lynchburg, VA

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  • Entry Level Vehicle Service Specialist

    Valvoline Instant Oil Change 4.2company rating

    Service advisor job in Roanoke, VA

    ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline. ROLE OVERVIEW: What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles. Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to: Change oil Check and refill fluids Rotate tires Test and replace batteries Inspect and replace lights and wipers Perform an 18-point maintenance check And other preventive maintenance services BENEFITS: What you'll gain to fuel your goals We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future. Here's a look at some of our unique benefits: Compensation: Compensation: $15.50 per hour weekly pay. Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months. Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters. Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care. Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions. Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues. Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%. QUALIFICATIONS: What you'll need to keep moving forward From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way. We seek team members with: Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays) An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team English fluency in reading, writing, and speaking We expect you can: Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Crouch, bend, twist, and work with your hands above your head Be comfortable working in a non-climate-controlled environment Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you. *Terms and conditions apply, and benefits may differ depending on location. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ...@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $15.5 hourly 1d ago
  • Service Advisor (Lynchburg, VA)

    Berglund Luxury Auto Lynchburg 4.1company rating

    Service advisor job in Lynchburg, VA

    Description of the role: Berglund Luxury Lynchburg is seeking an experienced Service Advisor with a background in luxury automotive or high-end service environments. In this role, you will assess customer service needs, prepare repair orders, and ensure clear communication between clients and technicians-all while delivering an exceptional customer experience that reflects the standards of our luxury brand. Join a team that values professionalism, growth, and the opportunity to represent some of the most prestigious vehicles in the industry. Responsibilities: Greet customers, listen to their concerns, and accurately determine automotive problems and service needs. Prepare and manage repair orders by documenting vehicle history, recommended services, estimates, and approvals in the service database. Maintain strong customer relationships by explaining estimates, updates, and completion timelines, and by addressing questions or concerns with professionalism. Communicate with technicians during servicing, obtain customer approval for additional work, and clearly explain completed repairs and charges. Deliver an exceptional client experience from initial contact through post-service follow-up, encouraging repeat business and long-term loyalty. Requirements: Prior experience as a Service Advisor in a luxury automotive dealership (preferred) or other luxury service environment. Strong customer service and relationship-building skills are essential to provide a premium client experience. Strong problem-solving skills and the ability to resolve customer concerns with tact and professionalism are critical. Excellent communication skills are necessary to clearly explain service needs and recommendations to customers. A high level of attention to detail and accuracy is required when documenting repair orders and maintaining customer records. Benefits: Competitive compensation - Salary + Commission Career advancement opportunities - Berglund has 10 locations Medical, dental, and vision insurance options 401(k) retirement savings plan Paid time off and holidays About the Company: Berglund Automotive, family owned and operated for over 50 years, is a trusted member of the communities we serve in Southwest Virginia. With 10 locations and 20 automotive brands, we are dedicated to delivering quality service to customers and providing a rewarding workplace for our employees recognizing that their success drives our continued excellence.
    $35k-58k yearly est. Auto-Apply 60d+ ago
  • Service Advisor - Toyota

    Berglund Toyota

    Service advisor job in Lynchburg, VA

    At Berglund Toyota, we are passionate about delivering exceptional automotive experiences and setting the bar for customer satisfaction. As a leading Toyota dealership, we pride ourselves on our innovative approach, supportive team environment, and commitment to excellence. If you're eager to grow your career with a dynamic company that values your talent, this is your chance to be part of something special-helping customers drive with confidence and expanding your skills in a thriving industry. Job Responsibilities: Greet customers and listen to their vehicle concerns Explain service options and estimates clearly Schedule service appointments and manage customer flow Communicate effectively with technicians and customers Ensure customer satisfaction through quality service Upsell additional services when appropriate Maintain accurate service records Qualifications: Previous experience as a Service Advisor or in a similar role preferred Excellent communication and customer service skills Knowledge of automotive systems and repair procedures Ability to multi-task and work in a fast-paced environment Valid driver's license and good driving record Bilingual skills are a plus Benefits: Competitive salary plus performance incentives Health, dental, and vision insurance Paid time off and holidays Training and career development opportunities Employee discounts on services, parts, and vehicles.
    $39k-74k yearly est. Auto-Apply 47d ago
  • Service Advisor

    Berglund Ford Mazda

    Service advisor job in Salem, VA

    What we are looking for! Berglund Ford in Salem VA is searching for an experienced service advisor. This is a full time position with room to grow in a well established locally owned Ford dealership. Are you looking to jump-start your career? Berglund Ford is looking for a high energy and professional Service Advisor! Join our fun and fast paced environment and apply today! What We Offer Excellent growth potential with a growing organization Life, Disability, & Health Insurance 401K Paid Vacation the first year Employee pricing safe environment Responsibilities Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance based on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Requirements Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level Desire for a long term career with a growing organization Personal and professional integrity
    $39k-72k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Virginia Truck Center 3.8company rating

    Service advisor job in Roanoke, VA

    Imagine earning more as an elite team member of a stable dealership that continues to grow meaning advancement opportunities for you. Experience a more rewarding career with less hours, less stress, and an incredible support system. Enjoy a better work environment that is all about customer service rather than hitting quotas. Excel Truck Group is seeking a 1st shift Service Advisor to join our Roanoke, VA team. If you are a truck or auto service advisor or if you have strong administrative skills, and truck or automotive technical skills, this is a career you should explore! Some of the benefits to you: Industry leading pay: Base compensation range starts between $55,000-$75,000 annually, plus monthly performance bonus Bonus opportunities - Earn additional monthly bonus opportunities! This includes a monthly shift differential bonus of $400, plus a monthly performance bonus. Strong benefits package - Includes multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurances, 401k with match, generous PTO, 6 paid holidays. Desirable schedule - 1st shift Monday-Friday weekday schedule. Environment - Enjoy better hours and no fluctuation in compensation and schedule that you would normally experience with a dealership. You will also have a better communication system in place to provide better customer service and expedite process seamlessly as needed Advancement - As you learn our business, you will be able to move into a Service Office Supervisor role as well as other opportunities throughout the company Stability - Excel Truck Group sells and supports Freightliner, the #1 manufacturer of trucks on the road today with 40% of the market share. Join an established dealer that has been in business since 1981, over 800 employees with 10 locations serving the mid-Atlantic market. Family-owned - Get to know the owners of the company! See how active they are within the organization and how much they care about their employees. Key Responsibilities: Provide administrative assistance supporting a high-volume Truck Service team. Support the diagnostic, repair estimate, commitment of payment, repair, and vital communication as a part of the repair process (opening and closing RO's). Communicates promptly addresses and resolves customer concerns and service follow-up issues. Build productive working relationships with fellow employees through clear communications. Has an approachable style; fosters open communication through active listening. Ask relevant questions regarding repair or service request to ensure proper servicing of vehicle. Maintain open communications with our technicians, management team and customers regarding job/repair status changes. Follow up with customers to ensure they are satisfied with the service they received. Promote cooperation and teamwork among technicians and support staff. Assists other Service Advisors when needed. May assist or lead the dispatch process of drivers to pick-up and deliver trucks to and from our customers. Support our Safety Culture and is committed to our Elite Support principles. Perform all other related duties as assigned to support our dealership and our customer. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
    $55k-75k yearly Auto-Apply 60d+ ago
  • Service Advisor

    Freedomroads

    Service advisor job in Roanoke, VA

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 12d ago
  • Service Advisor

    Excel Truck Group 3.9company rating

    Service advisor job in Roanoke, VA

    Job Description Imagine earning more as an elite team member of a stable dealership that continues to grow meaning advancement opportunities for you. Experience a more rewarding career with less hours, less stress, and an incredible support system. Enjoy a better work environment that is all about customer service rather than hitting quotas. Excel Truck Group is seeking a 1st shift Service Advisor to join our Roanoke, VA team. If you are a truck or auto service advisor or if you have strong administrative skills, and truck or automotive technical skills, this is a career you should explore! Some of the benefits to you: Industry leading pay: Base compensation range starts between $55,000-$75,000 annually, plus monthly performance bonus Bonus opportunities - Earn additional monthly bonus opportunities! This includes a monthly shift differential bonus of $400, plus a monthly performance bonus. Strong benefits package - Includes multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurances, 401k with match, generous PTO, 6 paid holidays. Desirable schedule - 1st shift Monday-Friday weekday schedule. Environment - Enjoy better hours and no fluctuation in compensation and schedule that you would normally experience with a dealership. You will also have a better communication system in place to provide better customer service and expedite process seamlessly as needed Advancement - As you learn our business, you will be able to move into a Service Office Supervisor role as well as other opportunities throughout the company Stability - Excel Truck Group sells and supports Freightliner, the #1 manufacturer of trucks on the road today with 40% of the market share. Join an established dealer that has been in business since 1981, over 800 employees with 10 locations serving the mid-Atlantic market. Family-owned - Get to know the owners of the company! See how active they are within the organization and how much they care about their employees. Key Responsibilities: Provide administrative assistance supporting a high-volume Truck Service team. Support the diagnostic, repair estimate, commitment of payment, repair, and vital communication as a part of the repair process (opening and closing RO's). Communicates promptly addresses and resolves customer concerns and service follow-up issues. Build productive working relationships with fellow employees through clear communications. Has an approachable style; fosters open communication through active listening. Ask relevant questions regarding repair or service request to ensure proper servicing of vehicle. Maintain open communications with our technicians, management team and customers regarding job/repair status changes. Follow up with customers to ensure they are satisfied with the service they received. Promote cooperation and teamwork among technicians and support staff. Assists other Service Advisors when needed. May assist or lead the dispatch process of drivers to pick-up and deliver trucks to and from our customers. Support our Safety Culture and is committed to our Elite Support principles. Perform all other related duties as assigned to support our dealership and our customer. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
    $55k-75k yearly 27d ago
  • Service Advisor

    Lithia & Driveway

    Service advisor job in Roanoke, VA

    Dealership:L0599 Priority Honda Roanoke Attention Experienced Automotive Service Advisors/Consultants! Priority Honda Roanoke is NOW HIRING! If you are an experienced Automotive Service Advisor with a proven track record of performance, then WE WANT TO SPEAK WITH YOU! Are you ready to take your career to the next level? Advance your career with a Fortune 500 Company that can offer you industry-leading benefits and tremendous career advancement opportunity! Priority Honda Roanoke, now part of the Lithia & Driveway family of over 300 dealerships across the nation, is offering a terrific opportunity for talented, ambitious Service Advisors who have Highline experience. If you are passionate about providing excellent customer service and have the drive and determination to succeed, now is the time to join our service team! Who are we looking for? · Previous experience of 1+ years as a dealership Service Advisor, preferred · Ability to work in a fast-paced environment · CDK experience a plus · General knowledge of automotive mechanical operations · Dependable, friendly, enthusiastic, and self-motivated · Polished and professional · Highly organized with superior time management and prioritization skills · Valid Driver's License with an insurable driving record · Computer proficient What do we offer? We offer industry leading comprehensive compensation and benefits package and all the tools you will need to be successful. Busy shop with outstanding earning potential Professional, fun, work environment Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-term Disability Insurance Company-paid Life Insurance 401(k) Retirement Plan with employer contribution Employee Stock Purchase Program Plenty of opportunity for advancement Vehicle Purchase Discounts Wellness programs We are an equal opportunity employer and a drug-free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.
    $39k-72k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Berglund Luxury Roanoke

    Service advisor job in Roanoke, VA

    Job Description Luxury Automotive Service Advisor / Writer Our Service Department at Berglund Luxury Roanoke continues to grow and we are seeking fun and energetic Service Advisor with a strong work ethic to join our team. We provide a positive culture and the opportunity to work in a professional environment. We are a very busy dealership with a steady workflow and an experienced service team. Our ideal candidate will have excellent customer service skills. Automotive Service Advisor / Writer Experience is a must! Additionally, we offer the opportunity for very competitive income, benefits, and an enjoyable work environment. WE OFFER: Excellent growth potential with growing organization Life, Disability, & Health Insurance 401K Paid Vacation RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level Desire for a long term career with a growing organization Personal and professional integrity Service, Service Advisor, Service Sales, Automotive, Auto
    $39k-72k yearly est. 19d ago
  • Customer Service Advisor

    Virginia Lube/Jiffy Lube

    Service advisor job in Madison Heights, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-32k yearly est. 5d ago
  • Service Advisor

    Campus Automotive

    Service advisor job in Waynesboro, VA

    As a Campus Automotive Service Advisor , you'll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability. About you: Highly motivated with a competitive edge, you enjoy going the extra mile for your customers, and thrive on being a part of a team. You will be a problem solver with a passion for our dealership. What We Offer: Health Insurance Paid vacation 5 paid holidays and paid vacation Paid uniforms Paid Training 401K with company match Responsibilities will include: Making appointments, processing repair orders, quotes and invoices Providing customer support via phone and face-to-face at the dealership Qualifying customer problems and logging them for technicians to review Ensuring customer approval for all remedial work to be carried out Promoting our range of vehicle parts and accessories Internal coordination of service work to adhere to commitments made to customers Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle Specific skills required: Prior experience as a service advisor or service writer required Candidates MUST possess above-average phone and communication skills Must bring a positive, upbeat attitude to this role and be completely comfortable up-selling clients Excellent follow-up and follow-through skills to ensure client satisfaction Must have the ability to communicate technical information in non-technical terms to clients Ability to evolve and adapt to changing business needs
    $40k-75k yearly est. Auto-Apply 34d ago
  • Service Advisor/Able Tire

    Justice Retail Operations

    Service advisor job in Concord, VA

    Job DescriptionSalary: Greeting customers and scheduling service appointments Cataloguing customers concerns and comments Writing service orders and descriptions of problems and repairs Translating customers repair problems into standard repair terminology Explaining repairs to customers Test-driving vehicles to confirm service repairs Estimating the cost and time needed for repairs Handling customer complaints
    $39k-74k yearly est. 24d ago
  • Business Service Specialist II

    Farm Credit Services of America 4.7company rating

    Service advisor job in Rocky Mount, VA

    Join Our Team as a Business Service Specialist! Salary Range: $34,400 - $48,800 + incentive opportunities From your very first day, you'll be part of a dynamic, customer-focused team that's passionate about making a difference in our members' lives and supporting local communities. As a Business Service Specialist (BSS), you'll be the welcoming face of our office, helping customers with their financial needs, supporting lending operations, and ensuring everything runs smoothly behind the scenes. This role is perfect for someone who thrives in a fast-paced, people-centered environment and takes pride in delivering exceptional service every single day. What You'll Do • Be the friendly first point of contact for customers, in person and by phone • Process daily payments, deposits, and loan transactions with accuracy and care • Create checks and wire disbursements for loan and account proceeds • Schedule loan closings and assist with customer inquiries • Keep customer information accurate and up to date • Support marketing and sales initiatives to help your branch grow • Step in to assist at other branches when needed, every day is a little different! Why You'll Love It Here We offer a supportive, team-oriented environment where your contributions truly matter. You'll have opportunities to grow your career, learn new skills, and be part of an organization that values integrity, service, and community. Required Qualifications • High school diploma or equivalent. • Three plus years of work experience in lending, finance, or related • Exceptional customer service skills • Strong interpersonal skills • Skilled in applying sound judgment and decision-making • Knowledge of credit and accounting policies and procedures • Excellent oral and written communication skills • Superior attention to detail • Approach work with high standards and a positive attitude • Ability to travel to other offices to cover for others in the BSS role who are out of the office, and minimal travel for training (FCV is an EEO/AA employer, including veterans and individuals with disabilities.) If you need a reasonable accommodation for any part of the employment process, please contact me by email at ************************* and let me know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
    $34.4k-48.8k yearly Auto-Apply 60d+ ago
  • Associate Customer Service Representative Everyday Banking

    Wells Fargo Bank 4.6company rating

    Service advisor job in Roanoke, VA

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative Everyday Banking in Roanoke. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Training and Schedule: You will receive in-depth classroom training, continue on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 02/02 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open from Sunday - Saturday, 6:00 am - 12:00 am (EST). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy. Compensation: Starting rate $20.00 per hour Posting Location(s): 7711 Plantation Rd Roanoke VA 24019 @RWF22 Posting End Date: 9 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $20 hourly 2d ago
  • Associate Customer Service Representative Everyday Banking

    W.F. Young 3.5company rating

    Service advisor job in Roanoke, VA

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative Everyday Banking in Roanoke. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Training and Schedule: You will receive in-depth classroom training, continue on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 02/02 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open from Sunday - Saturday, 6:00 am - 12:00 am (EST). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy. Compensation: Starting rate $20.00 per hour Posting Location(s): 7711 Plantation Rd Roanoke VA 24019 @RWF22 Posting End Date: 9 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $20 hourly Auto-Apply 4d ago
  • Customer Service Advisor

    Virginia Lube

    Service advisor job in Roanoke, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information from the customer, offering the customer recommendations, and communicating orders to technicians for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-32k yearly est. 11d ago
  • Service Advisor

    Berglund Automotive 4.1company rating

    Service advisor job in Lynchburg, VA

    Job Description Do you have Automotive dealership experience? Do you enjoy a fast paced work environment? Do you want uncapped earning potential? If you answered yes to these questions, then we are interested in you. Berglund Automotive group is searching for a service advisor at one of our Lynchburg stores. This is a full time position with room to grow in a well established locally owned dealership. What we offer: Excellent growth potential with a growing organization Life, Disability, & Health Insurances 401k Paid vacation for the first year Employee pricing Safe work environment Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance based on age, mileage, and history of the vehicle Prepare a complete and accurate estimate of recommendations to your client Monitor the progress of each vehicle through the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers. Requirements Proven record of achieving exceptional customer satisfaction Past experience as a service advisor is recommended, but any automotive experience will be considered Above average energy level Desire for a long term career with a growing organization Personal and professional integrity Service Advisor, Service Writer, Service, Fixed, Auto, Auto Advisor, Kia, Toyota, Subaru, Nissan, Mazda, Hyundai, Honda, Ford, GMC, Chevrolet, Chevy, Dodge, Chrysler, Jeep, Ram, Lexus, Lincoln, Cadillac, Used Car, BMW, Mercedes, Volvo, Advisor, Audi, Buick, Genesis, Jaguar, Porsche, Acura, Volkswagen, Tesla, Rivian
    $35k-58k yearly est. 3d ago
  • Ford Service Advisor

    Berglund Ford Mazda

    Service advisor job in Salem, VA

    Berglund Ford Salem is looking for a stellar automotive service advisor. Our service Department continues to grow and we are seeking fun and energetic people with a strong work ethic to join our team. We provide a positive culture and the opportunity to work in a professional environment. We are a very busy dealership with steady workflow and an experienced service team. Our ideal candidate will have excellent customer service skills. Automotive Service Advisor / Writer Experience is a must! Additionally, we offer the opportunity for very competitive income, benefits, and an enjoyable work environment. WE OFFER: Excellent growth potential with growing organization Life, Disability, & Health Insurance 401K Paid Vacation Paid Holidays RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level Desire for a long term career with a growing organization Personal and professional integrity Good driving record service writer, service advisor, ford advisor, ford service, ford writer, ford service sales, service sales, service consultant, ford service consultant
    $39k-72k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Berglund Luxury Roanoke

    Service advisor job in Roanoke, VA

    Luxury Automotive Service Advisor / Writer Our Service Department at Berglund Luxury Roanoke continues to grow and we are seeking fun and energetic Service Advisor with a strong work ethic to join our team. We provide a positive culture and the opportunity to work in a professional environment. We are a very busy dealership with a steady workflow and an experienced service team. Our ideal candidate will have excellent customer service skills. Automotive Service Advisor / Writer Experience is a must! Additionally, we offer the opportunity for very competitive income, benefits, and an enjoyable work environment. WE OFFER: Excellent growth potential with growing organization Life, Disability, & Health Insurance 401K Paid Vacation RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level Desire for a long term career with a growing organization Personal and professional integrity Service, Service Advisor, Service Sales, Automotive, Auto
    $39k-72k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor

    Virginia Lube/Jiffy Lube

    Service advisor job in Roanoke, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-32k yearly est. 30d ago

Learn more about service advisor jobs

How much does a service advisor earn in Lynchburg, VA?

The average service advisor in Lynchburg, VA earns between $30,000 and $98,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Lynchburg, VA

$54,000

What are the biggest employers of Service Advisors in Lynchburg, VA?

The biggest employers of Service Advisors in Lynchburg, VA are:
  1. Berglund / Farrell Automotive
  2. Walmart
  3. Justice Retail Operations
  4. Berglund Toyota
  5. Kia of Lynchburg
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