Job Title: Customer Service Representative
Job Type: Full Time
About Us
Strike Up! As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it.
Job Summary
As a Customer Service Representative you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client.
Key Responsibilities
• Engage with customers face to face providing friendly support
• Proactively identify customer needs and recommend appropriate products, upgrades, or solutions
• Handle inquiries related to pricing and general information
• Achieve individual and team sales targets through excellent service and persuasive communication
• Maintain up-to-date knowledge of our client's products and services
Qualifications
1-3 years of experience in customer service, event coordination, or hospitality
Excellent verbal and written communication skills
Strong problem-solving skills and the ability to stay calm under pressure
High attention to detail and exceptional organizational skills
Positive, team-oriented attitude with a passion for creating memorable experiences
What We Offer
Competitive salary and benefits package
Opportunity to travel to live events (as applicable)
Fun, collaborative, and creative work environment
Clear growth path in the customer experience and events space
Exposure to exciting high-profile brands
How to Apply
We'd love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.
$29k-38k yearly est. 2d ago
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Customer Service Representative
Americold Logistics, LLC 4.7
Service advisor job in Jefferson, WI
Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
$29k-37k yearly est. 4d ago
Customer Support Agent I - Bilingual
First Mid Bank & Trust 4.0
Service advisor job in Janesville, WI
Customer Support Agent I - Bilingual Location: Janesville, WI
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to:
Assisting callers with questions & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with our customer service standards.
Service customers over the phone with accuracy and efficiency within policy guidelines.
Create a quality service experience by ensuring timely resolution and follow-up to customer needs.
Solicits assistance from management as needed. Seeks management approval for requests outside of their approved level. Notifies management of suspicious and questionable activity.
Adheres to all bank compliance, security and operational policies and procedures.
Performs changes to existing accounts as requested by the customer.
Transferring request that are outside the scope of the CSC to the appropriate individual or department for assistance.
Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to management.
Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook and/or First Mid policies.
Ensuring all customer interactions & documentation follow bank policy & regulations, while maintaining customer confidentiality.
Identifies and recommends products and/or services to best meet the needs of the customer.
Educates and encourages customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
Actively seeks out and maintains basic product knowledge of all banking products through training courses, meetings, corporate communications, etc.
Complete other specified duties as assigned.
Qualifications Education:
High School Diploma/GED required.
Experience:
1+ year of customer service experience and/or previous experience working in a financial institution preferred.
Previous contact center experience preferred.
Skills:
Proficient in usage of Microsoft Office and computer application
Strong organizational and communication skills, both oral & written.
High level of interpersonal skills to interact with customers and potential customers in professional manner.
Ability to work additional hours or hours outside of the departmental operating hours as needed.
Total Rewards:
Competitive health, dental & vision coverage with HSA match
401(k) with employer match + Employee Stock Purchase Plan
Generous PTO, paid holidays & parental leave
Tuition reimbursement & performance-based bonuses
Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123
Pay Range: $18.00 - $19.62 per hour Apply for this Position
$18-19.6 hourly 2d ago
Sales & Service Consultant, Madison WI
A1 Garage Door Service
Service advisor job in Madison, WI
Job Description
A Career Where Sales Meet Skilled Work
If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you.
At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself.
No garage door experience? We'll train you in every mechanical skill you need to succeed.
What Makes This Role Different
💰 Uncapped commissions: First-year earnings typically $90K-$150K+.
🏆 Your performance drives your paycheck-top performers routinely hit six figures.
🚐 Company vehicle (wrapped) + gas card-your mobile office.
🧰 All tools provided.
🏥 Medical, dental, vision & 401k.
🏖 Paid time off + weekly pay.
🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered).
🎉 One thousand dollar bonus when you graduate and launch in your market.
What You'll Actually Do
This is a sales role first, but you'll also get your hands dirty. Every day you will:
Sell
Meet homeowners on scheduled service calls.
Build trust quickly, explain options clearly, and close repair or upgrade sales.
Repair
Replace springs, rollers, motors and other door components.
Install keypads, run wiring, and adjust equipment for proper function.
Lubricate and test equipment to ensure smooth operation.
Use basic hand and power tools to complete the work you sell.
Serve
Deliver an outstanding customer experience that earns repeat and referral business.
Collect payments and document each job.
Who Thrives Here
Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance.
Relationship builders who love helping people and can explain technical info simply.
Hands-on doers who enjoy working with tools and aren't afraid of physical work.
Weather-ready professionals who can handle hot or cold garages.
Competitive, self-motivated individuals hungry for a six-figure + career.
What We Require
Valid driver's license (3+ years driving record)
Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures.
Criminal background check and drug test (THC excluded).
Basic comfort with navigation apps, Google tools, tablets, and software.
Reading and basic math skills for measurements and payments.
Minimum of 1 year in consultative sales
Not the Right Fit If…
❌ You want a M-F, 9-5 desk job. We operate 7 days a week.
❌You're the pushy type. Our next customer may be your mom.
❌ You're uncomfortable interacting directly with customers.
❌ You dislike physical, hands-on work
🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service!
Benefits and other cool stuff:
· Medical, dental, vision, 401K
· Paid Time Off
· Weekly Pay
· Internal Promotion opportunities
· Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $90K - $150K
$90k-150k yearly 6d ago
Hi Line Service Advisor
Kayser Ford
Service advisor job in Madison, WI
Job Description
Description of the role:
The Hi-Line ServiceAdvisor at Kayser Automotive Group in Madison, WI is a vital part of our team, responsible for providing exceptional customer service and guidance to our high-end clients.
Responsibilities:
Communicate with customers to understand their vehicle service needs
Provide accurate estimates and timelines for service completion
Coordinate service appointments and manage the service schedule
Act as a liaison between customers and service technicians
Ensure customer satisfaction throughout the service process
Requirements:
Prior experience in automotive service advising preferred
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment
Detail-oriented and organized
Strong customer service orientation
Benefits:
Competitive salary in the range of $65,000.00 - $100,000.00 per year
Bi-weekly pay schedule
Health, dental, and vision insurance
401(k) retirement plan
Paid time off and holidays
About the Company:
Kayser Automotive Group is a leading automotive dealership in Madison, WI, known for its commitment to customer satisfaction and quality service. We have been in business for over 100 years now, with the lowest turnover in the automotive business. Our team is dedicated to providing top-notch vehicles and service to our valued customers.
$65k-100k yearly 16d ago
Service Advisor
Capitol Tire and Service
Service advisor job in Madison, WI
Job Description
Join Our Team as a ServiceAdvisor!
Are you passionate about cars and customer service and enjoy weekends off? We're looking for a friendly and dedicated ServiceAdvisor to be the welcoming face of our automotive service department. You'll play a key role in making sure our customers have a seamless and positive experience; from the moment they walk in until their vehicle is ready to go.
As a ServiceAdvisor, you'll greet customers, assess their vehicle needs, and write clear service orders. You'll work closely with our technicians to ensure repairs are completed efficiently and on time. Providing honest repair estimates and explaining options to customers will be a big part of your day, along with scheduling appointments and managing the workflow. You'll keep customers updated on the status of their repairs and recommend additional services when appropriate. If any concerns arise, you'll handle them professionally and with a smile.
To succeed in this role, you should have a strong focus on customer service, good communication skills, and attention to detail. Computer skills and the ability to estimate costs accurately are a must. We're looking for someone who's enthusiastic, reliable, and loves being part of a team.
If you're motivated and eager to help people while growing in the automotive industry, we'd love to hear from you. Join us as a ServiceAdvisor and take your career to the next level! Starting wages between $70,000 - $90,000 per year with competitive benefit package. Wages are based on experience and success. Experience with TekMetric a PLUS!
Apply today and start your journey with our team!
#hc148395
$70k-90k yearly 27d ago
Service Advisor
Evansville Ford
Service advisor job in Evansville, WI
Job Description
Evansville Ford is seeking a dedicated ServiceAdvisor to join our team in Evansville, WI. In this role, you will be the vital link between our service department and customers, ensuring a seamless and positive service experience. You will communicate with customers to understand their vehicle service needs, coordinate with technicians, and provide accurate repair quotes and timelines.
Responsibilities
Greet customers and understand their vehicle service needs.
Provide accurate and timely repair estimates and timelines.
Coordinate with service technicians to ensure efficient work completion.
Maintain clear and professional communication with customers throughout the service process.
Manage service orders and maintain detailed records.
Handle customer inquiries and resolve issues promptly.
Requirements
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Prior experience in automotive service advising or a similar role is preferred.
Ability to work in a fast-paced environment.
Basic knowledge of automotive repairs and services is an advantage.
Xtime - 1 year preferred
Benefits
Competitive salary ranging from $60,000.00 to $100,000.00 per year.
Health, dental, and vision insurance.
Retirement savings plan options.
Paid time off and holidays.
Opportunities for professional development and career growth.
About the Company
Evansville Ford is a trusted automotive dealership located in Evansville, WI, committed to providing exceptional service and quality vehicles to our community. Our team values integrity, customer satisfaction, and continuous improvement, making us a great place to grow your career.
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$60k-100k yearly 12d ago
Auotmotive Service Advisor
Promotive
Service advisor job in South Beloit, IL
Job Description
Experienced ServiceAdvisor - South Beloit, IL
Schedule: Monday to Friday Earning Potential: Up to $90K annually, based on productivity
We are seeking a highly motivated, experienced ServiceAdvisor to join our team in South Beloit, IL. If you have strong sales skills, a passion for customer service, and a proven ability to drive results, we want to talk to you!
Requirements:
2 to 5 years of ServiceAdvisor experience
Strong sales and closing skills with a proven high ARO (Average Repair Order)
Excellent communication and customer service abilities
Proficient with phone systems and computer software
Able to write estimates, order parts, and sell services effectively
Organized, detail-oriented, and able to manage multiple tasks
Strong math skills and ability to price and estimate accurately
Team-oriented with a professional demeanor
Valid Driver's License required
Must be open to ongoing training and growth opportunities
Responsibilities:
Greet and assist customers in a professional manner
Write service estimates and work orders
Order parts efficiently and accurately
Maintain excellent follow-up with customers
Drive productivity and profitability by upselling necessary services
Coordinate with technicians and ensure timely service delivery
Maintain a clean and organized work environment
Benefits:
Health Insurance
PTO
Paid Holidays
Paid Training & Certifications
Uniforms provided
Employee Discount Programs
Simple IRA with 3% Match
Aflac Coverage Options
No weekend work!
This is a great opportunity for a driven ServiceAdvisor who thrives in a fast-paced, customer-focused environment and is ready to grow with a company that values professionalism and results.
Apply today and take the next step in your career!
$90k yearly 27d ago
Service Advisor
Freedomroads
Service advisor job in DeForest, WI
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 30d ago
Service Advisor
Carshop
Service advisor job in Madison, WI
East Madison Toyota, a Penske Automotive Group dealership, is looking for an automotive ServiceAdvisor to join our team and deliver extraordinary customer experiences.
JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted ServiceAdvisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.
WHAT WE HAVE TO OFFER
Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
Proudly named to Glassdoor's Best Places to Work
Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal, and organizational skills.
Strong work ethic with the ability to work in a fast-paced, results-driven environment.
WHAT YOU CAN BRING TO THE TABLE
Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
$37k-65k yearly est. 1d ago
Service Advisor
Rosen Nissan Madison
Service advisor job in Madison, WI
Job Description
The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
Benefits
Competitive Pay
Medical, Vision, Dental
401(K) Retirement Plan
Group Life Insurance
Flexible Spending Account
Paid Vacation
Employee Discounts
Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Qualifications
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Rosen Automotive Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$37k-65k yearly est. 11d ago
Service Advisor - 2nd Shift
Lakeside International Trucks 3.8
Service advisor job in Madison, WI
Department
Service
Employment Type
Full Time
Location
Madison
Workplace type
Onsite
Compensation
$55,000 - $65,000 / year
Responsibilities Qualifications About Lakeside International Trucks Transportation is more than just an industry, it's the engine of our economy. At Lakeside International Trucks, We're proud to serve the people and fleets that keep America running strong. Every repair, every part, every sale connects to a bigger purpose - helping others move what matters most.
When you build your career here, you're part of a team that supports local communities, deliveries critical goods and powers progress across the nation. Why Lakeside:· Continues career growth and in-house training programs· Local work with national impact· Access to the newest clean diesel and hybrid truck technology· Performance based bonuses across departments· Work in an essential, growing industry· Opportunities across multiple dealership locations
We don't just sell and service trucks - we keep commerce moving and communities thriving.
$55k-65k yearly 60d+ ago
Service Advisor
Bryden Ford
Service advisor job in Durand, IL
The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, scheduling appointments as needed, being sure the right technician is assigned to the job, advising guests of the costs of repairs and gaining their approval before the work is performed, as well as calling them when their vehicle is ready with the final total, then letting them know when and how they can pick up their vehicle.
By working at a Ford store, you can be a part of a brand that honors the past, and is invested in the future. Join the Bryden Ford Family where we value service to each other and to our community as much we do to our customers!
ServiceAdvisor Compensation and Benefits:
Competitive Pay
Health, Medical, & Dental Insurance
Paid Time Off & Vacation Pay
401(K)
Paid Training
ServiceAdvisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based upon age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish a follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order, and is close or equal to the estimate
Explain all completed work and charges to customers
ServiceAdvisor Requirements:
Previous experience at a Ford or new car store is a plus, but not required
Ability to identify concerns quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction is preferred
Past experience as a serviceadvisor, assistant lane manager or service consultant, is preferred
Energetic, happy personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in a service department, is preferred
Ability to work on your feet for extended periods of time
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$45k-79k yearly est. Auto-Apply 60d+ ago
Service Advisor
Southern Tire Mart at Pilot LLC 4.1
Service advisor job in South Beloit, IL
Job DescriptionKey Responsibilities:
Greet customers in a professional, courteous, and friendly manner.
Clearly explain available services, current promotions, and special offerings such as free vehicle inspections.
Create, manage, and update service tickets within the system accurately.
Coordinate repair schedules with technicians and ensure timely communication with customers regarding job status.
Discuss costs, timelines, and any additional work needed in a transparent and customer-friendly way.
Process payments and complete necessary paperwork upon service completion.
Maintain accurate, up-to-date service records and documentation.
Keep the front counter area clean, organized, and welcoming.
Ensure every customer interaction reflects Southern Tire Mart's high standards of service.
Requirements:
High school diploma or GED required.
Must be at least 18 years old and able to pass a pre-employment drug screen.
Previous experience in sales, service writing, or customer service preferred.
Strong verbal and written communication skills.
Ability to multitask and stay organized in a fast-paced environment.
Basic computer skills and familiarity with POS/service management systems.
Knowledge of automotive or commercial tire services is a plus.
Benefits:
401(k) with company match
Health, Dental, Vision, and Life Insurance
Paid Time Off (PTO)
Paid On-the-Job Training
Career advancement opportunities
Why Join Southern Tire Mart?
#1 Commercial Tire Dealer in the U.S. since 2008
#1 Truck Retreader in North America since 2007
#1 North America Commercial Tire Dealer since 2012
Family-owned company with a culture rooted in service excellence
$39k-51k yearly est. 5d ago
Service Advisor
Russ Darrow Group 4.3
Service advisor job in Madison, WI
The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it!
Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees.
What We Offer
We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.
No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one.
If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you.
Summary
The ServiceAdvisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. The ServiceAdvisor is the dealership's first-line customer-relations and service representative.
Responsibilities
Greeting customers promptly
Obtaining customer and vehicle information
Clearly reporting all vehicle symptoms as described by the customer
Determining and recommending needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verifying that the final invoice reconciles with the work performed on the repair order
Explaining all completed work and charges to customers
Qualifications
Qualifications
Must be a top performer willing to go above and beyond for customers
Outstanding in sales and follow through
Must have at least 1 year experience in automobile service write ups
Self-motivated, organized and driven to succeed
Must possess valid driver's license
Benefits
Competitive Compensation Plans
Full Benefits Package
Medical, Dental & Vision
401k with Company Match
HSA with Company Contribution
PTO from day one!!
Growth and Advancement Opportunities
Continuous Training and Development
$37k-55k yearly est. 10d ago
Automotive Service Advisor
Blain's Farm & Fleet
Service advisor job in Dodgeville, WI
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
All major Holidays & Birthday off
Advanced Leadership Training Programs: build the skills to grow your career
Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
Internal recognition programs that support an engaged workplace
401(K) with company match
Paid ASE testing and certifications
Compensation
Saturday & Sunday weekend premium pay $2.50 per hour
Base pay up to $17.75/hr
The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
The ServiceAdvisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status.
Assist customers with their purchases in a customer service and sales focused environment.
Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
Explain work orders and invoices to customers.
Perform Retail Cashier Duties by obtaining and processing customer payments.
Install batteries, balance wheels, repair and install tires when required.
Perform oil changes using LOF procedures when required.
Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.
Qualifications
Must have great communication skills
Ability to pass pre-employment drug screening and background checks
Ability to read and speak English
Ability to effectively communicate with customers and coworkers
Must be 18 years of age or older
Prior auto repair experience is preferred
Prior retail experience preferred
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
$17.8 hourly 8d ago
Service Advisor
Gordie Boucher Ford of Kenosha 4.2
Service advisor job in Bristol, WI
The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
ServiceAdvisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
ServiceAdvisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
ServiceAdvisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
FAMILY OWNED & OPERATED: Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business.
COMMUNITY: Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to; Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.
Please send resumes to Belal Barakat at *************************
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$31k-39k yearly est. Auto-Apply 60d+ ago
Test Content Services Specialist
Psi Services 4.5
Service advisor job in Madison, WI
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 13d ago
Distribution Services Specialist
Promega 4.7
Service advisor job in Madison, WI
JOB OBJECTIVE: To ensure timely receipt, safe and efficient recording, handling and distribution of materials throughout Promega's Madison campus warehouses. 1. Receive, deliver and initiate transfer of materials between Promega warehouses to ensure materials reach intended recipients on time.
2. Maintain warehouse inventory records.
3. Manage/maintain Promega warehouses keeping them in a clean and orderly condition.
4. Operate equipment proficiently and safely.
5. Able to adjust to the changing needs and demands of the department as communicated by Supervisor.
6. Understand and comply with ethical, legal and regulatory requirements applicable to our business.
7. Participate in the annual physical inventory.
8. Take on special assignments as requested.
9. Able to cover at least 1 other area within DS department after being fully trained to do so.
10. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others.
11. Embracing and being open to incorporating Promega's 6 Emotional & Social Intelligence (ESI) core principles in daily work.
12. Understands and complies with ethical, legal and regulatory requirements applicable to our business.
KEY QUALIFICATIONS:
1. High School diploma or proven work experience that ensures you are ready to be successful in this role.
2. Self-directed individual, willing to work in a team driven environment.
3. Strong customer service orientation.
4. Ability to work effectively with a broad range of departments.
5. Ability to learn material handling equipment.
PREFERRED QUALIFICATIONS:
1. Ability to work independently with minimum guidance.
2. Ability to effectively prioritize work assignments, easily adapt to the changing needs of the position.
3. Strong attention to detail and organizational skills.
4. Ability to maintain a productive working atmosphere, friendly and cooperative.
PHYSICAL DEMANDS:
1. Ability to work with a computer in an interactive manner for extended periods of time.
2. Ability to operate warehouse equipment.
3. Ability to drive a delivery vehicle or a forklift.
4. Ability to daily move and transport objects weighing up to 40 pounds.
5. Ability to regularly reach for objects.
6. Ability to use ladders throughout the day.
7. Capable of remain stationary and move for extended periods of time during the day.
At Promega, we are committed to building a diverse workforce that reflects the communities we serve and creating a culture where everyone belongs. As an Equal Opportunity Employer, we welcome and encourage applications from all backgrounds, ensuring that employment decisions are made fairly and equitably.
$56k-67k yearly est. 14d ago
Customer Service Advisor - Beloit WI - Jiffy Lube Multicare
Stonebriar Auto Services
Service advisor job in Beloit, WI
We're seeking talented candidates for full-time and part-time Guest ServiceAdvisor (also called Customer ServiceAdvisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
How much does a service advisor earn in Madison, WI?
The average service advisor in Madison, WI earns between $28,000 and $85,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Madison, WI
$49,000
What are the biggest employers of Service Advisors in Madison, WI?
The biggest employers of Service Advisors in Madison, WI are: