Service advisor jobs in Maine - 555 jobs

Ira Ford Saco is looking for an Experienced Ford Service Advisor! The responsibilities of a Ford Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at Ira Ford Saco, you can be a part of a brand that honors the past, and is invested in the future. Join the Ira Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive hourly pay rate up to $100,000+ annual potenital! Health, Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Employee vehicle purchase plans Family owned and operated Long term job security Employee Stock Purchase Program Flexible Work Schedule Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Minimum of 1 year in service department required Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent About Us: Ira Automotive Group is committed to giving back and helping communities where our customers and employees live and work. Our love of people and community is our most powerful fuel! As a cornerstone of the Saco, Portland, and Scarborough, ME area, we're committed to providing the most value to our employees and customers. If you're looking for a place that cares, don't hesitate to apply! We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations. Find the place in our organization that you'd like to make a difference in and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry level positions. Service Advisor Compensation and Benefits: Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability/Flex/Life Growth opportunities Service Advisor Responsibilities: Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Happiness scores at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary. Oversee administration of warranty claims as well as training and supervising of service department. Set schedules and assigns tasks to service department employees. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. Collaborate with upper management to make service department hiring and discipline decisions. Service Advisor Requirements: Excellent organizational skills Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

```html Join the team at Rowe Ford Sales as a Ford Assistant Service Advisor in Westbrook, ME. In this role, you will support the service department by assisting customers with their vehicle service needs, ensuring smooth communication between customers and the service technicians, and helping to maintain an efficient service process. Responsibilities Greet customers promptly and courteously upon arrival. Assist Service Advisors in scheduling appointments and managing service workflows. Communicate service updates and recommendations to customers clearly and professionally. Maintain accurate records of customer interactions and vehicle service history. Support the service team in handling customer inquiries via phone and in person. Coordinate with technicians and parts department to ensure timely service completion. Loan out loaner vehicles Take payment of service invoices Requirements Strong customer service and communication skills. Upbeat and friendly. Ability to multitask and work in a fast-paced environment. Basic computer skills and familiarity with service management software preferred. High school diploma or equivalent. Previous experience in automotive service or customer service is a plus. Benefits Competitive compensation of $20.00 - $25.00 per hour, paid weekly.-potential of monthly bonus Opportunity to grow within a reputable automotive dealership. Supportive team environment in Westbrook, ME. About the Company Rowe Ford Sales is a well-established automotive dealership located in Westbrook, ME, committed to providing excellent vehicle sales and service experiences. We pride ourselves on quality customer service and a dedicated team that values professionalism and integrity. ```

Are you great with people, fast on your feet and a multi-tasker? If so, this is the perfect job for you! Pete's RV provides a rewarding work atmosphere as well as competitive compensation and benefits. We are looking for talented individuals to join our team in our new Saco, Maine location. Job Functions: Schedules RV service appointments Ensures Client's RV service requirements are accurately and documented on the Repair Order (RO). Provides a complete and accurate written cost estimate for all labor and parts. Recommends additional needed and value added service based upon service history and RV inspection. Checks on the progress of the RV repair throughout the day. Promptly updating the Client regarding any changes in the readiness of the RV time, explains cost and time requirements in detail, and gets proper authorization before performing any additional repairs. Reviews and closes RO's ensuring that work is completed and additional work and corresponding authorization is noted. Maintains an Excellent CSI (Customer Satisfaction Index) - a MUST!! Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations. Ensures that required documentation is complete and is in compliance with regulations and standards. Complies with and enforces all safety policies and procedures. Attends all staff meetings, trainings, and educational classes as required. Continually learns about product updates, features, accessories to better assist customer needs. Establishes personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals. Requirements Organized and friendly personality Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Pleasant/friendly demeanor and an outgoing personality. Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress. Above average computer and internet skills. Willingness to learn. A desire to work in a commission, performance based environment. Ability to multi-task and follow tasks as assigned Benefits Excellent Health Benefits Available Eye and Dental Insurance 401K Retirement Plan with Company Match Paid Holidays and Vacations Personal Time Off Accrual Paid Uniform Service Advancement Opportunities Relocation Possibilities Bonus Programs On Job Training Full-Time Monday-Friday schedule Saturday availability $45-$60K with work performance incentive About Our Company: Pete's RV Center is a family owed business that has been keeping New England, Northern New York, Mid-West and Southern families enjoying the great outdoors since 1952. As the #1 RV dealership in New England, we take great pride in all of our locations. The Pete's RV dealer group consists of dealerships in the great states of Vermont, Connecticut, Massachusetts, Pennsylvania, Indiana and Virginia. We are a growing company that values it's employees and their contributions in making us successful in today's ultra-competitive marketplace.

Jack Volkswagen of Saco has a rare opportunity for the right individual to join our growing dealership. Service Advisor is a very important position for the dealership. You are the person the customer thinks of when their vehicle has an issue and the person they see when they walk in to our facility - building long term relationships based on trust and integrity with clients is high priority. Essential Duties & Responsibilities Greet customers with hospitality and respect Must be distinctly people-orientated Work with technician and co-workers to present the best repair / maintenance procedures to the customer Offer additional services and repairs to customers Compute the cost of replacement parts and labor, communicate and record estimates according to process Schedule appointments with customers and update them on vehicle status Insure all work is performed to proper specification Maintain a positive attitude and team atmosphere at all times Professional phone skills Work to create long term relationships between the store, yourself and the customer Maintain Customer Satisfaction scores at or above district average Saturday availability Job Requirements Automotive experience preferred. Candidate must have experience in service industry, retail industry or experience in some kind of sales or customer service Experience with DealerTrack or automotive computer systems a plus Current valid drivers license & acceptable driving record for insurance carrier Pass a standard background check We are in an exciting growth phase and looking for the right person to get on board now for the long term. Job Type: Full-time Work Location: In person Job Type: Full-time Work Location: In person

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. We are excited to be named a USA TODAY TOP WORKPLACE FOR 2024! Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash. Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Benefits: Employees average $18-22+ per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $18-22+ per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free carwashes for your personal vehicle Growth potential at a fast growing company

We're looking for a Merchant Services Specialist to support and enhance our cash management program-helping clients optimize how they move money, accept payments, and manage financial operations. In this role, you'll work closely with customers, lenders, and internal teams to support product implementations, provide technical expertise, and drive positive outcomes for our clients. We are proud to be a 2025 Best Places to Work in Maine employer. LOCATION: Bangor, Maine (On-site) Candidates must reside within commuting distance. Qualifications: Customer and technical support experience Cash Management/Financial Services experience Technical writing, communication and presentation experience College degree or technical school plus 5+ years of relevant experience preferred. Degree in business, computer science, or related technical field. Certifications such as Microsoft MCSM/MCSE (2008 or 2013), CompTIA Security+, CISM/CISSP, or Project Management credentials are a plus. Responsible for the support of the bank's Cash Management Products. Will be involved in customer meetings, marketing initiatives and product development and/or deployment of enhancements to ensure the success of our cash management program. Provides sales and technical support along with operational and service functions of our cash management program. Duties: Work closely with peers to identify solutions to support the needs of clients and prospects When working with clients and prospects will develop a detailed understanding of: o The client's or prospect's financial and operational processes o Key criteria for decision making o Technology, and o Competitive pressures. Will respond to RFP's for cash management services and develop presentations about our product line as needed Will be responsive to company's goals and driving to win new business Will work to balance the acquisition of new business and provide excellent customer service with the need to minimize the bank's exposure to loss and fraud. Ability to understand and adhere to policies, procedures, regulations and laws for the department and the organization to protect assets and reputation of the bank Supports the day-to-day transactions and problem resolutions in compliance with banking regulations, policies and procedures, credit quality and credit policy procedures. Sets-up, installs and trains commercial clients regarding cash management products and services. Maintains cash management files in an orderly fashion and prepares all information for scanning. Cross sells products and services Develops user manuals and installation instruction reference guides for all electronic banking services. Interfaces with core vendor for system enhancements, updates and parameter changes. Assists with tracking and reporting of merchant card customers. Performs annual customer cash management reviews. Works closely with Commercial Lenders and Branch staff to attain deposit and product growth objectives. Attends training sessions, user groups, and cash management related training sessions. Prepares agreements/documents for customers as they pertain to products being used. Requirements Physical & Environmental Requirements Ability to work around equipment in bank buildings, including occasional crawling and lifting up to 75 lbs. Manual dexterity for handling small parts and tools. Ability to work indoors with varying temperatures and occasional exposure to noise.

Full-time Description Who We Are United Construction & Forestry is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service. United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Construction & Forestry is a sister company to United Ag & Turf, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning. What You'll Get Bonus Program Training through John Deere University A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match Referral Bonus Earned PTO Employee Assistance Program Paid Company holidays Company Paid Life Insurance Great Work/Life Balance Opportunities for advancement Job Type: Full-time Schedule: Monday - Friday 1st shift - Saturdays as needed United Construction & Forestry is looking for a Service Writer who is responsible for This position is responsible for assisting the Service Department with customer service needs, opening and closing of work orders, activities in pre-delivery of new equipment, repair and reconditioning of the new and used trade-in equipment, daily operations of shop functions, field service function and delivery or vehicle functions. What You'll Do Advise customers on technical problems, scheduling customer service needs, planning assigned jobs to work orders containing job information and specifying job instruction, identifying customer and machine Assist in the appraisal and quotes of repair work coming into the shop and discuss with the Service Manager the service required, both in parts and labor Schedule shop assignments, field service work, and truck requirements for pickup and delivery of equipment Process warranty claims Establish or adjust work procedures to meet schedules and deadlines. Opening and closing of work orders to ensure timely closing to meet company goals Supervises all shop activities when the Service Manager is away from branch Proactively seek and participate in available company-sponsored training, to develop and advance knowledge base and skill set Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service Supervises all shop activities when the Service Manager is away from Branch.? Requirements What it Takes Ability to use standard desktop load applications such as Microsoft Office and internet-based functions Positive attitude Excellent oral communication and written skills Strong organizational skills Provide robust customer service to internal and external customers Ability to work extended hours and weekends as needed Preferred 1 year of experience in Service Department operations Experience with John Deere Equipment Education High school diploma or GED Physical Requirements The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone Specific vision abilities required by this job include close vision requirements Hearing ability is sufficient to communicate with others in person or over the phone Light to moderate lifting may be required (up to 50 pounds) Ability to reach, stoop, kneel, and bend as needed

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Jewelry Service Consultants care for our customers and provide support to the sales department for point-of-sale transactions, jewelry restoration, repair, service intake and tracking, perform minor repairs such as engraving and battery replacement, product receiving and shipping, special order placement and tracking, and processing of credit and layaway payments. This position requires excellent communication and conflict resolution skills, computer knowledge, and the ability to manage many tasks efficiently in a fast-paced environment. OBJECTIVES To ensure that the service department achieves its monthly profitability target. To deliver service in an effort to exceed customer expectations. To foster healthy interpersonal relationships with our guests and co-workers. ESSENTIAL FUNCTIONS Repair Intake and Layaway Maintenance Properly greet every customer according to the Day's standard. Understand warranty policy on all merchandise. Accept repairs from customers in accordance with Day's Repair Intake Standards. Guide customers with the best possible solutions to repair needs. Must exercise proper judgment when accepting jobs that can or cannot be accomplished with the customer's best interest in mind. Must be able to offer options that are in the customer's best interest. Make certain that all repaired items are carefully inspected for quality and cleanliness before the item is released to the customer. Follow up to make sure that all jobs promised to the customer are ready to be picked up before the store opens on the promised date, as per procedures defined to monitor open repairs. Communicate to customers, on a timely basis, when follow-up is expected from customers on open repair jobs. Ensure that all repair jobs that are left are promptly logged into the computer repair program and the computer is updated as prescribed throughout the repair process. Ensure that the customer's signature is procured when items are picked up without a claim ticket. Comply with Day's Repair Triaging Standards. Ensure that customers are personally contacted as promptly as possible on all unredeemed repairs that exceed 60 days. Maintain all layaways in accordance with Day's Layaway Standards. Point of Sale Support and Customer Satisfaction The Jewelry Service Consultant must provide point-of-sale support to the Jewelry Sales Consultant, whenever possible, and serve the customer promptly. The priority being that the Sales Consultant is able to return to the sales floor to serve other customers. If the Jewelry Service Consultant is unable to help a customer immediately, they must acknowledge the customer and call another Jewelry Service Consultant for assistance. The Jewelry Service Consultant must accomplish the following in order to serve the customer at POS: Address the customer with a smile and in a respectful/courteous manner. Collect payment or proper charge paperwork. Acquire all pertinent customer information for that customer's account, including but not limited to address, telephone number(s), email address, etc. In the event that customer information has changed, Service Consultants are responsible for updating those changes in the customer information center. The Service Consultant is responsible for the thorough research of that customer's profile, to ensure that a duplicate account is not created, accurately following POS procedures. Key the sale into the POS (Point of Sale) Station. Clean, correctly box, and gift-wrap the item if the customer desires. Positively reassure the customer of their choice. Choose a gift box for the product being purchased as per Day's Box Logic Standards. Able to close and reconcile POS Station as required in accordance with Cash Closeout Standards. Understand and adhere to Day's check cashing procedures. Ensure that the POS Station is supplied with adequate change and bills at all times. Ensure that bank deposits are made as soon as possible and within the next day after POS Stations are closed. Encourage jewelry and gift sales. The Jewelry Service Consultant should promptly transfer the customer to a Jewelry Sales Consultant or if one is not available, the Service Consultant must assist the customer with their purchase. Take special care to ensure that no customer leaves the store unhappy. The Jewelry Service Consultant must transfer the customer to a member of store management if unable to resolve the complaint. Day's Credit When new items are charged on Day's credit, the Jewelry Service Consultant must ensure that the customer's account has available credit. The Service Consultant must also inform the customer about the payment terms of their credit purchase. When a Jewelry Service Consultant deals with a customer whose status is delinquent (30 days past due or greater), the Service Consultant must ensure the following: Discreetly inform the customer of the status. Negotiate with the customer to formulate a plan to return the account to a “current” status. Utilize the Credit Department when necessary. Work Environment, Supplies, and Tools Follow the rules of store security and Company policies relating to security. Keep all work areas clean, neat, free of clutter, and efficiently organized. Must logistically organize all tools, supplies, and equipment so the department can operate as efficiently as possible. All tools, machinery, and equipment must be correctly maintained to optimize operational function and provide a safe work environment. The Jewelry Service Consultant must work safely in compliance with OSHA requirements. Keep up a consistent schedule for maintenance, cleaning, and organization of all service work areas and service-related equipment. Ensure that there are adequate supplies of frequently used findings and replacement stones on hand at all times. Special Orders Process special orders as quickly and efficiently as possible in compliance with Day's Special Orders Procedures. Process customer transfer requests in accordance with Transfer Request Standards. Shipping and Mailing Jewelry Service Consultants will be responsible for properly packaging, ensuring, and shipping all customer orders and out-of-store repairs in compliance with Day's shipping standards. COMPETENCIES Patience Great listener Kind and empathetic Task organization skills Conflict Resolution skills Possess good communication skills Have good moral character due to high-value products WORK ENVIRONMENT This job operates in a jewelry service area. This role routinely uses standard jewelry repair and manufacturing equipment such as polishing, steaming, and hand tools. Some toxic chemicals are used in the jewelry restoration process. A computer is used to track customer repair jobs and provide email communication. Frequent telephone, printer, and photocopier use is required. Safety features and protective personal equipment are provided by the company. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to talk and hear. This position requires frequent standing, walking, crouching, bending, and occasional sitting. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Frequent grasping, reaching, and fine finger dexterity and motor skills are required. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. POSITION TYPE/EXPECTED HOURS OF WORK Days and hours of work vary depending on the needs of the store. The retail store is open generally six days a week, nights, and some holidays. This position regularly requires long hours and weekend work, especially during peak holidays such as Mother's Day and Christmas. REQUIRED EDUCATION AND EXPERIENCE High School Diploma or GED PREFERRED EDUCATION AND EXPERIENCE Two+ years' experience in a retail customer-service-related role, jewelry experience, JA, DCA, and GIA Certifications AAP/EEO STATEMENT H. E. Murdock Co Inc., DBA Day's Jewelers is committed to equal employment opportunity and employs all qualified persons without regard to race, color, religion, national origin, sex, age, sexual orientation, handicap, or any other classification protected by the federal, state or local laws. OTHER DUTIES Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Signatures: *This job description has been approved by all levels of management: Manager____________________________________________________ The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Employee__________________________________________________________ Date_____________

Join Our Team - Find Your Future! The Service Dispatcher coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department. Essential Functions: Courteously receives incoming service related calls from customers. Information is received, input into the computer system, and service scheduled. Schedules technicians for routine tune-ups and maintenance work as time allows. Service manager may be consulted to coordinate the scheduling of major repairs or installations. Uses radio or cellular telephone to communicate with field technicians regarding job assignments or job progress updates. Utilizes computer system to input parts and labor information needed to generate an invoice for service work performed. Reconciles billable and non-billable time for service technicians. Coordinates the service contract program by setting up new contracts, renewing and terminating contracts, and scheduling annual contract maintenance work. Assists in controlling parts inventory by accurately recording parts used and assisting technicians with van/pickup restocking. Coordinates Gas Check program by contacting customers, explaining the program, and scheduling technicians. Inputs gas check information into the computer system. Other Tasks: Performs other work-related duties as assigned. Education: A high school education or equivalent is preferred. Contacts: Service dispatchers frequently deal with customers, other employees (technicians, drivers, and office personnel), the service manager, and any sales personnel. Experience: Although no experience is necessary, some understanding of petroleum products, equipment and basic service is beneficial. Certification and Testing: No licensing or testing is required for this position. Equipment Used: Normal office equipment is utilized including a computer terminal, personal computer, calculator, copier, fax machine, and telephone. Decisions Made: This part-time service dispatcher must plan and schedule technicians time. Routine cleanings and maintenance scheduling decisions are made by the dispatcher. More complex scheduling is made in consultation with the service manager. The dispatcher handles customer complaints and service related issues. Issues that cannot be satisfactorily resolved are referred to the service manager. Safety Considerations: Safety considerations relate to proper ergonomics in an office setting including proper work station and computer terminal setup. Other Attributes Required: Good communication and listening skills Planning and scheduling skills Accuracy, organization, and attention to detail Analytical skills Dependability Courteous demeanor and professional appearance Flexibility to work overtime Ability to work in a dynamic environment without distraction Work Environment: Most of the work is performed in an office setting with controlled temperatures. The heating season is typically faster paced than the rest of the year. Physical Requirements Analysis: The position requires frequent sitting with occasional standing and walking There is frequent use of the fingers to write, input data into a computer system, and handle paperwork There is frequent communication involving both speaking and listening Weight or Force Moved: There is rarely a need to lift or move an object weighing more than 10 pounds. Assistance is available for lifting heavier items.

Benefits: 401(k) matching Competitive salary Employee discounts Flexible schedule Opportunity for advancement Paid time off I am seeking a customer-oriented sales professional for automotive service writing that includes estimating and advising for repairs. Tire product knowledge and sales experience with car and light truck systems would be a plus. We offer a 5-day work week, 8 to 5 M-F and Saturday 8 to 1, that rotate Saturdays off with no Sundays. It's a 40-to-45-hour flexible schedule. Hourly pay plus weekly performance bonus and also Monthly bonus program. A sign on bonus is available to experienced candidates! Midas is a national franchise that's Locally Owned and Operated. It's rated the number one automotive repair franchise company in the United States. We service and repair cars and light truck systems, including brakes, suspension, drive train, Ac, tires and light engine repair. Job related duties would include answering phones, greeting customers, scheduling, writing estimates, advising and cashing out customers. Applicants MUST possess pleasant outgoing personality, professional appearance and have excellent communication and sales skills. As a MIDAS employee, you will work alongside professionals who are dedicated to automotive excellence and the highest possible levels of customer service. We seek employees who have a proven track record of on-the-job excellence. If you have outstanding people skills and applicable automotive knowledge, we want to learn more about you. Here is a list of benefits we provide for our team players: Paid Vacations Paid Holidays (7 of them!) Paid birthday Paid Training Retirement Plan Employee Discounts. Uniforms. Annual work boot program Shop usage for personal vehicles. 5 Day Work Weeks Family Business Flexible Schedules as needed Career Development and Advancement Programs Requirements: *Ability to clearly explain all repair and service work to the customer and answer any customer inquiries *Strong communication skills to deal with customers, employees and vendors Outgoing and friendly personality Outstanding communication skills. 3+ yrs Sales/Service Management Experience in Auto Service Field Able to explain and sell Auto Services, Products and Needed Repairs to customers in a friendly, understandable manner **Strong Customer Service skills and a High Level of Professional Integrity Professional appearance and strong work ethic Must have a valid driver's license Lifting ability up to 50 pounds Good typing/computer skills Competitive Compensation based on Experience, knowledge, and ability to communicate. Compensation: $50,000.00 - $80,000.00 per year Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************

Come work for the largest Ready-mix company in the state, a proven leader in Ready Mix Concrete. Auburn Concrete currently has a position open as a Service Writer in our Mechanic Shop in Auburn. Auburn Concrete has just celebrated 26 years in business as a family owned company. We currently have 9 Ready Mix locations in the state with a quarry to provide us with aggregate material and we continue to grow. As a Service Writer, your primarily responsible for opening and maintaining work orders on different types of motor vehicles/equipment and document repairs accordingly. Duties may include: Communicating with the Fleet Manager and Technicians to ensure orders are recorded and up to date as work is completed by Technicians. Open, update and close work order using Fleetio shop software. Review preventative maintenance on vehicles/equipment coming into the shop and schedule upcoming tasks with Fleet Manager. Maintain upcoming preventative maintenance on all vehicles/equipment and discuss/schedule maintenance with Fleet Manager. Move trucks, test drive trucks, check trucks for service. Maintain and organize parts room and maintain part inventory in Fleetio. Run for parts. This position requires long hours (up to 65 hours per week) and Saturday availability during the busy season (May to October). Who we are looking for: Current/valid Maine commercial driver's license (CDL-Class A or B) Satisfactory driving and criminal record Minimum age of 18 years Work as a team player We offer 100% paid health, life and disability insurance. 401k with company match up to 5% with additional voluntary insurances, like vision, dental, long-term disability, accident and critical illness insurance. For a complete job description and questions contact Mark Tanous, Director of Human Resources at ************.

Description: Come work for the largest Ready-mix company in the state, a proven leader in Ready Mix Concrete. Auburn Concrete currently has a position open as a Service Writer in our Mechanic Shop in Auburn. Auburn Concrete has just celebrated 26 years in business as a family owned company. We currently have 9 Ready Mix locations in the state with a quarry to provide us with aggregate material and we continue to grow. As a Service Writer, your primarily responsible for opening and maintaining work orders on different types of motor vehicles/equipment and document repairs accordingly. Duties may include: Communicating with the Fleet Manager and Technicians to ensure orders are recorded and up to date as work is completed by Technicians. Open, update and close work order using Fleetio shop software. Review preventative maintenance on vehicles/equipment coming into the shop and schedule upcoming tasks with Fleet Manager. Maintain upcoming preventative maintenance on all vehicles/equipment and discuss/schedule maintenance with Fleet Manager. Move trucks, test drive trucks, check trucks for service. Maintain and organize parts room and maintain part inventory in Fleetio. Run for parts. This position requires long hours (up to 65 hours per week) and Saturday availability during the busy season (May to October). Who we are looking for: Current/valid Maine commercial driver's license (CDL-Class A or B) Satisfactory driving and criminal record Minimum age of 18 years Work as a team player We offer 100% paid health, life and disability insurance. 401k with company match up to 5% with additional voluntary insurances, like vision, dental, long-term disability, accident and critical illness insurance. For a complete job description and questions contact Mark Tanous, Director of Human Resources at ************. Requirements:

We are looking for a motivated Dining Services Specialist to join our team! This role involves food preparation, customer service and cashier responsibilities to ensure a smooth and enjoyable dining experience for our customer. If you're passionate about food service and enjoy interacting with customers, we'd love to hear from you! Shift - 1st Shift 5.30am - 2pm Monday - Friday What you can expect in this role Responsible for operating the coffee station and registers daily. Ordering coffee supplies such as cups, lids, and anything else associated with the station. Train as a Cashier with the ability to work at the register daily and ensure smooth flow of customers. Prepare and serve food as directed by the team lead and/or head chef. Responsible for stocking inventory on the shelves for resale and restocking shelves. Clean and maintain café equipment and machinery. Wash dishes as needed. Track workstation supplies in assigned areas; report re-orders to team lead as needed. Exhibit strong customer service skills, maintaining positive and professional working relations with customers, team members and members of other functional areas. Maintain a safe working environment and utilize all applicable safety equipment. Perform and maintain cleanliness and sanitation standards as established by supervisor. Utilize the correct processes to maintain quality products. Assist in inventory process and cost reduction efforts. Crosstrain in other work centers. Preferred Serve-Safe certification class and attempt the exam. Passing grade is a plus. What You Will Need to Succeed Understand and act in accordance with the IDEXX Mission and Values statements with a focus on quality and customer service Strong team player with the ability to complete daily goals in a quality focused organization Demonstrated ability to work both individually and as a team contributor Ability to work with minimal supervision and to make independent decisions when needed Previous experience in food services, hospitality or cashiering is preferred Strong customer service and communication skill Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-SO1

Service dispatcher Actively seeking service dispatcher. We are looking for a reliable service dispatcher to act as a communication point for emergency and non- emergency calls. In this job you will receive requests and transmit messages. The ideal candidate must be an excellent communicator and able to remain calm and composed, especially in emergency situations. Must be able to multi-task as well as take the appropriate action with little supervision. Responsibilities: Effectively manage large amounts of incoming phone calls Scheduling and dispatching service requests Learn complexities of an oil company Creating service orders for dispatching to technicians Identify and assess customers' needs to achieve utmost satisfaction Provide accurate, valid, and complete information for the customer and technician Handle complaints and provide appropriate solutions with follow-up to ensure satisfactory resolution Have geographic knowledge to appropriately dispatch technicians Communicate efficiently with technicians Be able to handle problem solving in a stressful situation Requirements: High school diploma Active listener with excellent communication skills General office experience Good organization and multitasking abilities Typing with experience in data entry Excellent communication and presentation skills Ability to multi-task, prioritize and manage time in a fast-paced environment Proven experience as a dispatcher or relevant position Positive attitude and be a team player Proven customer service experience Must be effective and professional in all methods of communication, telephone, email and in person

Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash. Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Benefits: Employees average $17-20 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $17-20 per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free carwashes for your personal vehicle Growth potential at a fast growing company

Job DescriptionBenefits: 401(k) matching Competitive salary Employee discounts Flexible schedule Opportunity for advancement Paid time off I am seeking a customer-oriented sales professional for automotive service writing that includes estimating and advising for repairs. Tire product knowledge and sales experience with car and light truck systems would be a plus. We offer a 5-day work week, 8 to 5 M-F and Saturday 8 to 1, that rotate Saturdays off with no Sundays. It's a 40-to-45-hour flexible schedule. Hourly pay plus weekly performance bonus and also Monthly bonus program. A sign on bonus is available to experienced candidates! Midas is a national franchise that's Locally Owned and Operated. It's rated the number one automotive repair franchise company in the United States. We service and repair cars and light truck systems, including brakes, suspension, drive train, Ac, tires and light engine repair. Job related duties would include answering phones, greeting customers, scheduling, writing estimates, advising and cashing out customers. Applicants MUST possess pleasant outgoing personality, professional appearance and have excellent communication and sales skills. As a MIDAS employee, you will work alongside professionals who are dedicated to automotive excellence and the highest possible levels of customer service. We seek employees who have a proven track record of on-the-job excellence. If you have outstanding people skills and applicable automotive knowledge, we want to learn more about you. Here is a list of benefits we provide for our team players: Paid Vacations Paid Holidays (7 of them!) Paid birthday Paid Training Retirement Plan Employee Discounts. Uniforms. Annual work boot program Shop usage for personal vehicles. 5 Day Work Weeks Family Business Flexible Schedules as needed Career Development and Advancement Programs Requirements: *Ability to clearly explain all repair and service work to the customer and answer any customer inquiries *Strong communication skills to deal with customers, employees and vendors Outgoing and friendly personality Outstanding communication skills. 3+ yrs Sales/Service Management Experience in Auto Service Field Able to explain and sell Auto Services, Products and Needed Repairs to customers in a friendly, understandable manner **Strong Customer Service skills and a High Level of Professional Integrity Professional appearance and strong work ethic Must have a valid drivers license Lifting ability up to 50 pounds Good typing/computer skills Competitive Compensation based on Experience, knowledge, and ability to communicate.