Service advisor jobs in Manchester, CT - 1,007 jobs

The Customer Service Specialist Big Y Express is responsible for providing customers with an exceptional and rewarding experience in the convenience and fuel areas of Big Y. The Customer Service Specialist BYE is responsible for accurately processing customer transactions and maintaining store conditions to include proper ordering, inventory, production and food safety standards. Additionally, the Customer Service Specialist provides oversight in the Store Manager's absence. Requirements REQUIREMENTS: Ability to represent and support Big Y's culture of caring while living our Mission & Vision. Supports Big Y's Diversity, Equity and Inclusion initiatives. Must project a clean and professional appearance. Ability to operate within company policies, procedures, and standards. Willingness to cross train and learn other areas as needed. Ability to work a flexible schedule in accordance with the needs of the store. Must be 18 years of age or older. Pay Details $17.00 - 22.70 Pay Rate Type Hourly

Founded in 1928, Victor Advertising has grown to become a leading promotional product company, serving clients throughout the country from our headquarters in New Britain, Connecticut. We currently are seeking an energetic, highly organized, passionate Customer Service Representative to provide assistance to the sales team to ensure customer satisfaction. Why Work with Us: Competitive rate of $20-25/hour to start and additional bonus opportunities (annual bonus, commission opportunities) Highly creative environment with ongoing training and development offered Medical Insurance 401k Plan Participation Small company environment so you can have a significant impact and real opportunities for growth Discounted merchandise and more! The Position: The Customer Service Representative is a crucial role that supports the sales team and more importantly, is accountable for the client's order experience. This position is responsible for guaranteeing that clients' orders are submitted to our preferred partner suppliers with accuracy and a sense of urgency to ensure on-time delivery. Additionally, the Customer Service Representative will collaborate with the sales team and management to identify improvements in processes and customer retention. This position will have client interaction to make certain the buying experience meets expectations from beginning to end. About You: Having prior experience in a detailed-oriented, fast-paced customer service role, you know how to set priorities, multi-task and work well under pressure You are highly organized and have an eye for accuracy Communication is one of your strengths and you'll have no problem communicating with clients, supplier partners, and internal teams Establishing and maintaining relationships with clients comes naturally to you You are a self-starter who takes initiative to seek answers under firm deadlines You are punctual and willing to work so that critical items are completed for the day Having excellent computer skills, you are proficient in using Office 365 software, and can learn proprietary order-entry management software We are continuing to grow and expand the business and it's an exciting time to join the team. If you are looking to join an innovative, supportive, and creative company that values its employees, we want to hear from you! Learn more about Victor Advertising Services at https://www.victoradvertising.com/. 360 Recruiting Group is the trusted partner to many small to mid-sized businesses throughout New England. As a dedicated partner, we work as an extension of their organization, offering full-service recruiting to hire for direct and permanent positions with our clients.

Customer Service Coordinator Job ID 252758 Posted 23-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Columbus - Ohio - United States of America, Dallas - Texas - United States of America, Phoenix - Customer Service, Customer Service Coordinator, Coordinator, Retail, Property Management, Service

The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for t Boat, Specialist, Service Manager, Service, Operations, Retail, Delivery

FLOAT MEMBER SERVICE REPRESENTATIVE- NIANTIC Be a part of the Charter Oak Federal Credit Union Team! Member Service Representative is responsible for building member relationships by providing outstanding service. Prior experience in traditional or electronic banking services is required. Successful candidate must possess excellent communication and interpersonal skills. Previous sales experience and the ability to work in a team environment are essential. Equal Opportunity Employer Veterans/Disabled.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information CDK & XTime experience a plus. We are willing to train the right candidate. We offer competitive pay and a great work environment. We look forward to meeting you. We are looking forward to meeting the next member of the Brandfon' family! Employment Position: Full Time Salary: $50,000.00 - $100,000.00 Yearly Salary is negotiable. Zip Code: 06513

Role Purpose Handle customers throughout the entire service experience with their satisfaction as the number one priority Leadership does not lead others Core Accountabilities Remain at or above manufacturer CSI standard. Meet all production metrics as prescribed by Management. Process all documentation to state and/or manufacturer standard. Complete all required training for Certification as prescribed by Management. Qualifications Competencies and Qualifications High School Diploma 1-2 years' experience in a customer service orientated environment preferred Can adapt and embrace change with an internal and external customer centric mindset Act as an advocate for teammates and have a strong commitment to technology advancement Possesses effective communication skills: oral, written, listening. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

Monaco Ford is growing - and we're looking for a motivated Service Advisor to join our expanding team! If you're passionate about providing exceptional customer service, enjoy working in a fast-paced environment, and want to grow your career with a company that values its people, we'd love to hear from you. Responsibilities Greet customers and assist with service inquiries in a friendly, professional manner Perform vehicle walk-arounds and document customer concerns for accurate technician diagnosis Consult with customers on recommended services and available specials Clearly explain repair recommendations and prioritize service needs Document declined services and follow up appropriately Keep customers informed on repair status, timelines, and costs Ensure a smooth vehicle delivery experience, addressing any remaining questions or concerns Provide concierge-level support for all owner inquiries, whether in person or by phone Build lasting relationships through trust, transparency, and communication Maintain solid knowledge of vehicle products and features to answer customer questions What We Offer Health and vision insurance 401(k) with company participation Ancillary benefit plans Saturday team lunches Employee purchase plans Paid training and ongoing development Health and wellness initiatives Closed on Saturdays and Sundays - enjoy your weekends! Opportunities for advancement within a growing organization Qualifications 2+ years of customer service experience (automotive service experience a plus) Previous Service Advisor experience preferred Strong communication and organizational skills Experience with CDK or similar DMS systems preferred High school diploma or equivalent required Valid driver's license and clean driving record Must successfully complete background, MVR, and drug screening checks If you're ready to grow your career and be a part of a supportive, growing team, apply today and discover why Monaco Ford is known for its people-first culture and commitment to excellence. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description ounded in 1922, the Mitchell Auto Group has excelled over the past 101 years by providing an opportunity for individuals to turn their work ethic and positive attitude into a Career. Our Service Consultants are busy and productive. We believe in rewarding excellence with financial incentives for results and education, and we provide all associates with plenty of customer interactions, flexible schedules, paid training and opportunity to advance. We are looking for Service Consultants who will be enthusiastic about growing professionally, with opportunities to manage their own earning potential, and help us deliver the exceptional customer service that our clients have come to expect. If you're interested in joining our progressive, growing organization please complete our on-line application or better yet stop in to for a personal, confidential discussion. Here are some of the benefits that we offer: 401K with company match Health insurance Dental insurance Long-term disability Life insurance Paid vacation Paid sick leave Paid holidays Health and wellness program Tuition reimbursement

The Powersports Service Writer serves as the primary point of contact between customers and the service department. This role is responsible for delivering excellent customer service, accurately documenting service needs, and ensuring clear communication between customers and technicians. Previous service writing experience is preferred, but we are willing to train the right candidate with strong communication skills and a passion for the powersports industry. Key Responsibilities Greet customers and assist with service check-in and check-out Listen to customer concerns and accurately document service requests Create, manage, and update repair orders Communicate recommended repairs, timelines, and estimates clearly to customers Coordinate with technicians to ensure efficient workflow Provide updates to customers throughout the service process Ensure repair orders are complete and accurate for billing Maintain a professional, organized service counter environment Deliver a high level of customer satisfaction Qualifications & Skills Strong communication and customer service skills Previous service writer or advisor experience preferred (training available for the right candidate) Strong organizational and multitasking abilities Attention to detail and accuracy Ability to work in a fast-paced dealership environment Prior experience in the powersports industry is a plus - whether professional or personal passion for the machines and lifestyle What We Offer Competitive pay- Base hourly and monthly bonus On-the-job training and mentorship Opportunity for advancement within the service department Employee discounts on parts, accessories, and service Team-oriented, powersports-focused work environment Ideal Candidate This position is ideal for someone who enjoys working with people, staying organized, and being part of the powersports lifestyle - whether through past experience or personal passion.

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description:- Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management At least 2 year of experience with ServiceNow Strong working knowledge in all aspects of ServiceNow Applications development Strong working knowledge in each of the following: ServiceNow, JavaScript, web services, JDBC, distributed computing and object orientated methodologies Strong working knowledge in UI (HTML5, XML, CSS) and CMS expertise in SNOW Design and development of RDBMS systems with Oracle, MySQL, MSSQL etc. Practical experience with agile methodologies/tools SNOW certification Familiarity with Unix, Linux, Shell Scripting ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy Experience in working with multi-vendor development environment Experience of working with ServiceNow platform for global customers Experience of performance compliant design, sustainable solution architecture Integrations (Web services, REST API's) Analytical and Communication skills Planning and Co-ordination skills Experience with project management Experience and desire to work in a management consulting environment that requires regular travel Qualifications Basic Qualifications :- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of experience within the Information Technologies. Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply . We are unable to sponsor at this time. Note:- This is a Full-Time Permanent job opportunity for you. Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply. No OPT-EAD & H1B Consultants please. Please mention your Visa Status in your email or resume.

Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is excited to hire for the grand opening of our BRAND NEW COVENTRY SITE! A 50+ year old family business, ScrubaDub is seeking individuals who are serious about their careers and looking to cultivate customer relationships. Join a USA TODAY Top Places To Work Award Winner for 2024 as we launch the most state-of-the-art carwash facility in Rhode Island! Responsibilities and Duties 1.) Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits of the Unlimited program while ensuring a positive customer experience with a friendly smile and helpful service! 2.) Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Load cars quickly and efficiently. 3.) Store Operations: Maintain a clean and organized location. This is a busy carwash that needs to be cleaned on a daily basis. Complete necessary side-work and house-keeping items including cleaning the lot and vacuums, taking out the trash, and cleaning the carwash tunnel. Requirements The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate. Grit - you'll be working outside for much of the year - you're tough and able to handle the outdoors. Benefits Team members average $18 to $22+ an hour with wage, tips, and bonus. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free car washes for your personal vehicle Growth potential at a fast growing company 529 College Savings Plan Scholarships and reimbursement for college or vocational training Salary Description $18-22+ per hour

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Customer Service Representative Salary: $40,000 - $45,000 CFS is partnered with a well-established client to identify a Customer Service Representative who will provide exceptional support and ensure smooth daily operations. Why Work Here: Warm, welcoming team that values positive energy and a can-do attitude Stable company with opportunities to grow into other office or customer-facing roles Supportive training environment designed to help you succeed Great schedule, strong work-life balance, and approachable leadership Key Responsibilities: Handle incoming calls and assist customers with basic inquiries Provide friendly, helpful support while resolving customer requests Enter and maintain accurate customer information in the system Collaborate with team members to ensure efficient daily operations Preferred Qualifications: Comfortable communicating with customers in person and over the phone Reliable, eager to learn, and team-oriented Click here to apply online

Automotive Service Dispatch Westbrook, CT Westbrook Honda, Proud member of the Lorensen Auto Group, is growing and we need to add an experienced Service Dispatcher. We are a 7 time Presidents Award winner highly focused on a World Class customer experience. Customer satisfaction starts with employee satisfaction. We work as a tight knit team, and the right candidate will be a consummate team player. The Service Dispatcher is responsible for coordinating and scheduling service work to ensure efficient workflow and timely completion of repairs. This role requires strong organizational skills, the ability to manage multiple priorities, and a proactive approach to planning. Experience in process improvement, operations, or manufacturing environments is a plus, as these skills can help maintain a smooth and methodical operation. Key Responsibilities: Schedule and Dispatch Work: Assign repair orders to technicians based on skill level, availability, and job complexity Workflow Management: Monitor progress of vehicles through the service process, ensuring jobs stay on track and deadlines are met Proactive Planning: Anticipate bottlenecks and adjust schedules to maintain efficiency, especially for larger, more complex jobs Communication: Serve as the primary point of contact between service advisors and technicians to ensure clarity and minimize delays Process Awareness: Apply organizational and planning skills to streamline operations and improve turnaround times Documentation: Maintain accurate records of work assignments, job status, and completion times Customer Focus: Support the service team in delivering timely and high-quality service to customers Qualifications: Strong organizational and time-management skills Ability to balance multiple tasks and priorities in a fast-paced environment Excellent communication and problem-solving skills Proficiency with scheduling tools and basic computer applications High attention to detail and methodical approach to planning Ideal Candidate Profile: Highly organized and proactive. Comfortable working in a dynamic environment with frequent changes CDK experience Strong interpersonal skills to coordinate between multiple departments Benefits: 401(k) Excellent 401(k) match Medical and Dental insurance Disability insurance Ongoing monthly training and reviews Performance Incentives Flexible schedule Life insurance Paid time off Vision insurance Free lunch on Saturdays Closed Sunday's and all Major Holidays Lorensen Auto Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Lorensen Auto Group are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

Customer Service Coordinator Job ID 252756 Posted 23-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Columbus - Ohio - United States of America, Remote - US - Remote - US - United States of America Customer Service, Customer Service Coordinator, Coordinator, Retail, Property Management, Service

FLOAT MEMBER SERVICE REPRESENTATIVE- NORWICH Be a part of the Charter Oak Federal Credit Union Team! Member Service Representative is responsible for building member relationships by providing outstanding service. Prior experience in traditional or electronic banking services is required. Successful candidate must possess excellent communication and interpersonal skills. Previous sales experience and the ability to work in a team environment are essential. Equal Opportunity Employer Veterans/Disabled.

Role Purpose Handle customers throughout the entire service experience with their satisfaction as the number one priority We are looking for a Service Advisor to join the Hoffman Auto Group family! Click here to check out what over 100 years looks like in our culture! What does a Service Advisor at Hoffman Auto Group do? Leadership This position does not lead others Core Accountabilities Remain at or above manufacturer CSI standard. Meet all production metrics as prescribed by Management. Process all documentation to state and/or manufacturer standard. Complete all required training for Certification as prescribed by Management. Qualifications Competencies and Qualifications High School Diploma 1-2 years' experience in a customer service orientated environment preferred Can adapt and embrace change with an internal and external customer centric mindset Act as an advocate for teammates and have a strong commitment to technology advancement Possesses effective communication skills: oral, written, listening. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

The Powersports Service Writer serves as the primary point of contact between customers and the service department. This role is responsible for delivering excellent customer service, accurately documenting service needs, and ensuring clear communication between customers and technicians. Previous service writing experience is preferred, but we are willing to train the right candidate with strong communication skills and a passion for the powersports industry. Key Responsibilities Greet customers and assist with service check-in and check-out Listen to customer concerns and accurately document service requests Create, manage, and update repair orders Communicate recommended repairs, timelines, and estimates clearly to customers Coordinate with technicians to ensure efficient workflow Provide updates to customers throughout the service process Ensure repair orders are complete and accurate for billing Maintain a professional, organized service counter environment Deliver a high level of customer satisfaction Qualifications & Skills Strong communication and customer service skills Previous service writer or advisor experience preferred (training available for the right candidate) Strong organizational and multitasking abilities Attention to detail and accuracy Ability to work in a fast-paced dealership environment Prior experience in the powersports industry is a plus - whether professional or personal passion for the machines and lifestyle What We Offer Competitive pay- Base hourly and monthly bonus On-the-job training and mentorship Opportunity for advancement within the service department Employee discounts on parts, accessories, and service Team-oriented, powersports-focused work environment Ideal Candidate This position is ideal for someone who enjoys working with people, staying organized, and being part of the powersports lifestyle - whether through past experience or personal passion.

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description:- Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management At least 2 year of experience with ServiceNow Strong working knowledge in all aspects of ServiceNow Applications development Strong working knowledge in each of the following: ServiceNow, JavaScript, web services, JDBC, distributed computing and object orientated methodologies Strong working knowledge in UI (HTML5, XML, CSS) and CMS expertise in SNOW Design and development of RDBMS systems with Oracle, MySQL, MSSQL etc. Practical experience with agile methodologies/tools SNOW certification Familiarity with Unix, Linux, Shell Scripting ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy Experience in working with multi-vendor development environment Experience of working with ServiceNow platform for global customers Experience of performance compliant design, sustainable solution architecture Integrations (Web services, REST API's) Analytical and Communication skills Planning and Co-ordination skills Experience with project management Experience and desire to work in a management consulting environment that requires regular travel Qualifications Basic Qualifications :- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of experience within the Information Technologies. Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply . We are unable to sponsor at this time. Note:- This is a Full-Time Permanent job opportunity for you. Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply. No OPT-EAD & H1B Consultants please. Please mention your Visa Status in your email or resume.