Service advisor jobs in Meriden, CT

Ultimate Staffing is seeking a detail-oriented and customer-focused Customer Service Coordinator for a well-established manufacturer in Northampton, MA. The ideal candidate will bring excellent communication skills, exceptional organizational abilities, and a proactive attitude to ensure outstanding customer experiences. You will be working with business customers to help them fill their orders and answer any questions and review contracts. Customer Service Coordinator Location: East Longmeadow MA Position Type: Temp to Hire Company: Ultimate Staffing Hours: 8:30am - 5:00pm Onsite Pay Range: $19.00 - $23.00 per hour (depending on experience) Key Responsibilities Customer Service: Serve as the first point of contact for customer calls and emails Respond to inquiries, process phone orders, and provide general support for order status, product information, and documentation requests Research and resolve missing shipment issues and provide updates to customers Collaborate with other team members to ensure prompt and professional service Provide backup support for receptionist and administrative tasks as needed Review incoming orders for accuracy and completeness Coordinate with the Sales team on pricing, special requests, and order details Process and enter orders into the company system with precision Verify credit status, assist customers with payment processing, and maintain order documentation Coordinate shipping logistics with the operations team to ensure timely delivery Prepare and review order batches for accuracy prior to scheduling Support team projects and administrative needs as assigned Maintain organized digital and physical records in company systems Qualifications Education: Bachelor's Degree in a related field or equivalent work experience Experience: Minimum of three (3) years of office and customer service experience Background in order entry, billing, and warranty or service processes preferred Skills and Abilities: Strong data entry and phone communication skills Excellent attention to detail and accuracy Proficiency with MS Office and Adobe Acrobat Exceptional verbal and written communication skills Highly organized, efficient, and able to multitask in a fast-paced environment Spanish language proficiency a plus Self-motivated and able to work independently and collaboratively All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years. At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths. The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics. DUTIES AND RESPONSIBILITIES Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity. Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's. Maintain and update customer master data, pricing, and delivery terms in ERP systems. Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction. Handle customer complaints and process returns and credits in a timely manner. Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment. Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission. Provide backup within the Customer Service team as required. Build sustainable relationships of trust through open and interactive communication. Adhere to company procedures, guidelines and policies. Any other Ad hoc duties as assigned by Customer Service Manager. EDUCATION/EXPERIENCE REQUIREMENTS Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment. Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications. Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment. Hands-on experience with EDI transaction sets preferred. Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions. Positive attitude, reliable, highly organized and a strong attention to detail required. Other requirements as necessary. Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.

Title: Customer Service Representative / Inside Sales Pay Range: competitive salary, bonus opportunity Benefits: Employee Health Benefits 100% Covered, 401K Growth Opportunity: rapidly growing company that will have many opportunities for promotions Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Provide accurate information regarding products and services to enhance customer satisfaction. • Perform data entry tasks to maintain up-to-date customer records and interactions. • Conduct outbound calling to existing clients for follow up on customer feedback or promote new services. • Collaborate with team members to resolve complex customer issues effectively. • Maintain a positive attitude while managing multiple tasks in a fast-paced environment. Ideal Candidate Profile: • Excellent verbal and written communication skills • Strong client service orientation with the ability to empathize with customers' needs. • Experience with order management systems and CRM software is a plus. • Ability to communicate efficiently while engaging with customers on various platforms. • Sales experience is beneficial for promoting products and services effectively. • multilingual abilities are a plus

Want to work for one of Connecticut's premier dealer groups? Honda of Watertown is offering one of the top pay and benefits packages in the region for experienced Service Advisors. We believe strongly in developing employees to become top-performers and we consider you a long term investment. WE OFFER: Major medical & dental insurance 401K matching plan Paid vacation/holidays 4 Day Work Week !!!!!! $80-120k a year RESPONSIBILITIES: Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations. Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations. Monitor the progress of each vehicle throughout the day, and updating customers frequently Increase profitability by maximizing sales & execute retail promotions. Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times. Oversee and participate in quality control. Participate in the development and documentation of Standard Operating Procedures as appropriate. REQUIREMENTS: High School Diploma or equivalent. Accredited training in service advisor skills, customer satisfaction and quality control. Automotive service advisor experience. Ability to concentrate and accomplish tasks despite interruptions. Ability to perform a variety of tasks simultaneously.

Bertera Nissan Manchester is seeking a highly motivated and customer-focused Service Advisor to join our team. As a Service Advisor, you will be responsible for assisting customers with their vehicle maintenance needs and ensuring satisfaction with their service experience. Responsibilities: - Greeting customers and thoroughly discussing their vehicle service requirements - Providing accurate estimates and recommendations for repairs or maintenance work needed - Scheduling appointments and coordinating service timelines with customers and technicians - Keeping customers informed of the status of their vehicle and any additional work needed - Following up with customers after service to ensure satisfaction and address any concerns - Maintaining a high level of customer service and professionalism at all times - Working closely with the service team to ensure timely and efficient completion of work Qualifications: - Previous experience in a customer service or automotive service role preferred - Strong communication and interpersonal skills - Ability to multitask and prioritize work in a fast-paced environment - Knowledge of automotive systems and maintenance procedures - Proficiency with computer software and systems - Valid driver's license and clean driving record This position offers flexible hours 32, 40 or 48 hours per week and competitive pay, with earning potential of up to $80,000 annually. If you are a motivated individual with a passion for customer service and automotive maintenance, we want to hear from you. Apply now to join our team at Bertera Nissan Manchester!

Job Description CHEVROLET OF MILFORD, SERVICE ADVISOR Move Up In Your Career Today! Income Potential - Up to $75K-$100K! Full-Time Position - Experience Preferred. We need Service Advisors now to keep up with high customer demand. Service Advisor for this Full-time Position. This opportunity is a real earning potential up to $75,000.00 - $100,000.00 Service Advisor - Job Responsibilities: Greet customers and assist them with any inquiries. Consult with customer on applicable service specials Document services declined and ask for follow-up on future service considerations Keep customer informed on completion times, service expenses, and possible changes Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience Build strong relationships with the customers Responsibilities Oversee service repair orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Answer technical questions about vehicle problems, warranties, services, and repairs Maintain Customer Success Index at or above company standards Must be organized, thorough with all process and handling Ro from opening to closing. Reinforces company policies and adheres to company standards Encourages compliance with applicable laws and regulations Maintain good working relationship with factory(s) and foster positive employee relations Must have an understanding of warranty process, closing repair orders correctly Keeping customer updated with the repairs. Processing customer request accordingly. Keeping Service Manager up to date with any customer issues or concerns. Keeping CSI to customer satisfaction. Must be able to work Saturday's. (5 day work week) Qualifications Organized and friendly personality Fantastic communication skills with our customers Professional, well-groomed personal appearance Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license GM experience a plus Reynolds experience is required, but we can train Chevrolet of Milford, part of Tantillo Auto Group, a Long Island based family owned Dealer Group, has an immediate opening for an experienced Service Advisor for our Milford CT Chevrolet store. *Bilingual Spanish/English a PLUS* We are looking for a motivated individual whom wants to grow with us. We pride ourselves in delivering a truly outstanding experience to our customers at all levels and across all departments. Our employees work hard to ensure our customers are dealt with honestly, in a straightforward manner, professionally, and courteously. We know how to value our human capital and give every employee the opportunity to grow. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Service Advisor is responsible for service sales and gross profit, and for proper handling of service customers. By his/her actions, the Service Advisor influences the volume of service business and plays a key role in ensuring customer satisfaction. The Service Advisor is the dealership's first-line customer relations and service sales representative. At New Country, our people do whatever it takes to find solutions. We're building a culture that's genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds. Benefits Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Family owned and operated Long term job security Responsibilities Greet each customer in a prompt, courteous manner 100% of the time and never differentiate between customer that is paying for service and warranty service. Acknowledge customers who are waiting in line and let them know that they will be helped soon. Schedule appointments using dealership-approved forms. Communicate with service customers to determine the nature of the mechanical problem. Listen to and help interpret customer's statements accurately. Secure agreement from customers before repairs begin; cover cost estimate; and approximate time when vehicle's work will be completed. Obtain customer and vehicle data. Secure method of payment. Test drive the vehicle with the customer if there is any question as to the nature of the problem. Inspect all vehicles for bodywork, notify the customer that the work is needed Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's' specifications, using maintenance menus. Ensure that all Repair Orders are accounted for. Qualifications Excellent communication skills Must have valid driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle Must be a team player with impeccable honesty and integrity Maintain a high level of professional personal appearance and conduct We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Here at Bob Valenti Auto Group, we value our employees as the fuel that drives our business! We've been in business since 1927 and have grown steadily over the years. Our team has opportunities to get involved in the community, participate in annual events, and grow their careers. If you're looking for the next step in your career, look no further. Apply today! What We Offer Health insurance 401(k) plans Employee events Family-owned and operated Opportunities for advancement Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensure the daily inventory of technicians' time is consistently sold to service customers Distribute work between technicians efficiently Answer technical questions about vehicle problems, warranties, services, and repairs Maintain Customer Success Index at or above company standards Assist in diagnosing vehicle problems; order parts and tools as necessary Oversee administration of warranty claims as well as training and supervising of service department Reinforces company policies and adheres to company standards Encourages compliance with applicable laws and regulations Maintain good working relationship with factory(s) and foster positive employee relations Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are seeking professional, energetic, and high performance individuals to join our fast-paced Service Department. As a Service Advisor, you are exclusively and fully responsible for our customer's complete satisfaction as well as the overall customer experience. You are the first point of contact with our customers, and must be well-versed in maintenance items, service repairs and automotive product knowledge and services, as well as the overall customer service experience. Beginning with a prompt professional greeting, a consistent proven service process and crystal clear communication, while understanding the entire service repair order process all in a team environment. Service Advisors are true automotive professionals, who genuinely enjoy helping clients and other fellow employees. We are open to individuals who have limited experience in the automotive industry, but must have previous experience in an automotive customer service setting, automotive retail sales setting or the mechanical fleet industry or the hospitality industry. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase and lease plans Family owned and operated since 1935 Health and wellness Lunch is provided when working Saturdays Discounts on parts and service repairs Responsibilities Oversee and maintain the flow of the Service Lanes through out the day and evening. Ensure that all customers receive prompt and courteous service while providing an exceptional customer experience. Take full responsibility and ownership of the customer's service experience by following a consistent and proven service process along with additional assignments that allow the dealership to leave a positive and long-lasting impression with our valued customers everyday. Provide automotive and product knowledge assistance with concierge support and guidance for all customers and their questions relating to their vehicles, whether its via phone, email, text message or in person, to assure the client is handled properly and does not get mishandled or misguided Present all vehicle diagnostics, service repairs, maintenance services, recommended and scheduled services from our trained technicians to promote reliable worry-free driving for our service customers. Distribute work between technicians efficiently Qualifications Required to promote an organized, professional and friendly setting for our clients, as well as structuring the framework for other employees. Must have the ability to manage and surpass the expectations of our clients and other fellow employees Time management skills to meet and/or exceed assigned completion times, assurances and commitments The focus and ability to effectively communicate and develop business relationships with our customers, along with share team building skills with fellow co-workers. Professional, well-groomed personal appearance. Help cultivate effective ideas along with automotive best practices Must have a team focus and highly driven to inspire a consistent customer centric aptitude Must have a minimum of 7 years in a customer service setting, retail sales setting or in the hospitality industry Must have a minimum of 5 years in the automotive industry Clean driving record Willing to submit to a pre-employment background check & drug screen

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information CDK & XTime experience a plus. We are willing to train the right candidate. We offer competitive pay and a great work environment. We look forward to meeting you. We are looking forward to meeting the next member of the Brandfon' family! Employment Position: Full Time Salary: $50,000.00 - $100,000.00 Yearly Salary is negotiable. Zip Code: 06513

Chevrolet of Milford, Internal Service Consultant - Move Up In Your Career Today! Income Potential - Up to $55K! Full-Time Position - Experience Preferred but not necessary. we need an internal Service Advisors now to keep up with high vehicle demand. Service Advisor for this Full-time Position. This opportunity is a real earning potential up to $55,000.00 Service Advisor - Job Responsibilities: Greet customers and assist them with any inquiries. New/Used vehicle inventory control Reynolds experience a must Must be organized and able to multi task Internal (used car department) experience Check New and Used vehicle inventory Check recalls on all New/Used vehicles Properly quote prices for used vehicle for labor, parts. follow up with each vehicle from start to end consult with Used car department and Service manager regarding used and new vehicle status Consult with new/used vehicle customers after purchase Document services declined and ask for follow-up on future service considerations Keep New/Used car department management informed on completion times, service expenses, and possible changes Remain involved with delivery of vehicle to assure all paperwork and work is addressed Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience Chevrolet of Milford offers: Health, dental, and vision insurance 401(k) retirement saving plan Paid time off and holidays Employee discounts on vehicle purchases and services Career development opportunities Potential Income - Up to $55K! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Hourly, Full Time - Hybrid Schedule: Monday - Friday: 11:30a - 8:00p Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day. As a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community! Who we are seeking for this role: The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion's service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people. As a Customer Consultant 1 you are responsible for: The delivery, via alternative delivery systems, the Bank's products, and services to potential and existing customers to maximize profitability, competitiveness, and growth of the company by effectively implementing the company service standards. Perform financial transactions accurately and effectively while adhering to set policies and procedures. Maintain and apply a working knowledge of all applicable banking regulations. Responsibilities: Employee is required to attend work. Ensure company service standards are continually achieved in area of responsibility. Project a positive and highly professional image of the Bank by providing high quality customer service. Recognize and assume responsibility for contributing to the Bank's strategic growth and service goals through excellent customer service, product knowledge and product referrals. Stays current on policies and procedures to limit the number of times customers are transferred to another department and to perform transactions accurately. Keeps current on changes in technology and alternative delivery methods. Achieve established goals for the department. Analyze the best product to meet the needs of the customer, explains, and offers the product to the customer. Respond to customer inquiries for information and help to resolve customer questions/issues in a courteous and timely manner. Conduct installment and secured loan interviews. Completes phone application with caller. Process application on computer. Assist customers in their financial planning by making referrals to our business partners, including but not limited to our Investment, Insurance and Lending teams. Maintain a daily record of all customer contact, sales and other necessary data for report generation and follow-up. Receive, verify, and process through the PC customer transactions. Recognize and properly report all fraudulent, counterfeit, or suspicious activity by customers or employees to the security department. Verify specific customer information to ensure accurate processing and to prevent misuse or intentional fraud. Balance daily work. Maintain 20 customers per hour average volume while adhering to industry standards as it relates to specific goals. Ensure activities within assigned functional area of responsibility follow Bank policy, and State and Federal Regulations Education and Qualifications: A High School diploma is required, along with additional college coursework or bank-related training. Candidates must have a minimum of 1 year of banking experience, plus at least 2 years of sales and customer service experience-or a comparable combination of education and experience. Familiarity with financial terminology, banking systems, and various payment delivery options is essential. Benefits: Health Insurance (Medical, Dental Vision) 401k and Employer Match Life Insurance Disability HSA FSA Educational Assistance Wellness Programs Employee Assistance Program 15 Paid Time Off Days (Will be tailored to level) 12 Paid Holidays Job Shadowing Volunteer Opportunities Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.

ounded in 1922, the Mitchell Auto Group has excelled over the past 101 years by providing an opportunity for individuals to turn their work ethic and positive attitude into a Career. Our Service Consultants are busy and productive. We believe in rewarding excellence with financial incentives for results and education, and we provide all associates with plenty of customer interactions, flexible schedules, paid training and opportunity to advance. We are looking for Service Consultants who will be enthusiastic about growing professionally, with opportunities to manage their own earning potential, and help us deliver the exceptional customer service that our clients have come to expect. If you're interested in joining our progressive, growing organization please complete our on-line application or better yet stop in to for a personal, confidential discussion. Here are some of the benefits that we offer: 401K with company match Health insurance Dental insurance Long-term disability Life insurance Paid vacation Paid sick leave Paid holidays Health and wellness program Tuition reimbursement

Ford Automotive Service Consultant Windsor, CT ATTENTION LADIES & GENTLEMAN WHO WANTS TO BE A ROCK STAR? Looking for growth potential? We're expanding our Service Advisor team to continue to provide our customers and technicians with the attention they need for repairing their vehicles! We are looking for highly motivated SERVICE ADVISORS with a team attitude and strong customer service skills. We are a stable and established Automotive Group serving Connecticut and Massachusetts with high quality New and Used Ford vehicles. We have a large and continually growing retail customer base. You'll be part of a fast paced and friendly work environment. As a Mitchell Selig Ford Service Advisor, you'll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability. About you: Highly motivated with a competitive edge, you enjoy going the extra mile for your customers, and thrive on being a part of a team. You will be a problem solver with a passion for our dealership. We offer: Health insurance 401K Amazing Service Manager with a phenomenal service and technician team! PTO - starts accruing on day 1 Career growth and ongoing development 5 DAY work week (Monday - Friday) Create a great service experience for the client with the following Responsibilities: Set, confirm and prepare appointments for service customers. Communicate with clients daily. Determine vehicle service needs based on customer information and a vehicle walk around and video inspections. Assist customers in planning for on-going recommended maintenance. Create repair orders for customers including cost and time estimates. Communicate with Technicians to ensure timely completion of work.. Follow up with clients on the status of their vehicle. Continue to gain product knowledge to help customer with maintenance recommendations. Verify vehicle coverages Specific skills required: Prior experience as a service advisor or service writer required Candidates MUST possess above-average phone and communication skills Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients Excellent follow-up and follow-through skills to ensure client satisfaction Must have the ability to communicate technical information in non-technical terms to clients Ability to evolve and adapt to changing business needs Requirements: Previous retail sales or customer service experience preferred (service advisor preferred) Enthusiastic with high energy throughout the workday Strong communication skills: written, in-person and over the phone Focuses on the customer's needs to enhance dealership and personal sales Ready to hit the ground running on learning new products in and out Previous dealership experiences a PLUS! Come join a winning team !

Description of the role: In this role as an Experienced Hyundai Service Writer at Key Hyundai of Manchester, your main responsibility will be to serve as the main point of contact for our customers who bring their Hyundai vehicles in for service or repairs. You will be responsible for providing excellent customer service and ensuring that all customer concerns and requests are addressed in a timely and efficient manner. As an experienced service writer, you will also be responsible for accurately documenting customer concerns, coordinating with our service technicians to diagnose and resolve issues, and keeping customers informed about the status of their vehicles throughout the service process. Responsibilities: Provide exceptional customer service and be the main point of contact for Hyundai owners bringing their vehicles in for service or repairs. Listen to customer concerns, accurately document their requests, and effectively communicate this information to our technicians. Coordinate with our service technicians to ensure timely and efficient service and repairs. Keep customers informed about the status of their vehicles and provide updates as necessary. Address any customer concerns or issues that may arise during the service process. Assist with scheduling appointments and managing the service department's workflow. Provide cost estimates to customers and obtain necessary authorizations for repairs. Maintain accurate and up-to-date records of all service transactions and customer interactions. Requirements: Proven experience as a service writer in a Hyundai dealership or similar automotive environment. Excellent communication and customer service skills. Knowledge of Hyundai vehicles and their service requirements. Strong organizational and multitasking abilities. Attention to detail and the ability to accurately document customer concerns and requests. Ability to work effectively in a fast-paced and high-pressure environment. Familiarity with automotive service software and systems. Availability to work weekends and occasional evenings as required. Benefits: Competitive compensation ranging from $60000 - $120000 per year. Medical, dental, and vision insurance. 401(k) retirement plan with company match. Paid vacation and holidays. Training and development opportunities. Employee discounts on vehicle purchases, parts, and services. About the Company: Key Hyundai of Manchester is a premier Hyundai dealership located in Vernon, Connecticut. With a commitment to providing exceptional customer service and high-quality automotive solutions, we strive to exceed our customers' expectations at every opportunity. Our service department is staffed by experienced technicians who are dedicated to ensuring that our customers' vehicles are well-maintained and in optimal condition. Join our team and become a part of a dynamic and customer-focused organization!

Job Description Lia Hyundai Hartford is seeking an experienced Service Advisor to join our team. COMPENSATION RANGE: $60K-$125K+ based on knowledge and production SIGN ON BONUS: Available up to $2500 based on experience and certifications REQUIREMENTS: • Must hold a high school diploma or equivalent • Excellent customer service skills • Basic Computer skills • Positive, friendly attitude, along with a customer service mentality • Enjoy working in a fast-paced environment • Excellent oral and written communication skills • Must have a clean and valid driver's license KEY RESPONSIBILITIES: • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. • Take ownership of the customer's experience by communicating all repair information and recommendations from the technician to the customer • Provide concierge support for all owner inquiries, whether phone or in person, to assure a positive customer experience • Ensures that the daily inventory of technicians' time is consistently sold to service customers. • Distribute work between technicians efficiently BENEFITS: • Medical, Dental and Vision • 401K Plan with Employer Match • Continued education, manufacturer hands-on and web-based training • Paid Time Off • Paid Weekly • An employer funded Life Insurance Plan • Discounts on services and parts • Employee vehicle purchase plans • Company provided uniforms ABOUT US: Founded in 1979, Lia Group Companies consist of Lia Auto Group, Vent Fitness, BurgerFi and various commercial properties including Hamilton Square shopping center in Guilderland. Our team of over 1500 dedicated team members at 23 locations throughout NY, MA and CT offer our quality products and deliver exceptional consumer experiences for over 35 years. We have a long history of success and growth providing a continuous opportunity for development. We offer competitive wages, generous benefits, a safety-conscious, drug-free work environment. We seek those who can help us take our growth and service to the next levels. COMMUNITY: We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.

Monaco Ford is growing - and we're looking for a motivated Service Advisor to join our expanding team! If you're passionate about providing exceptional customer service, enjoy working in a fast-paced environment, and want to grow your career with a company that values its people, we'd love to hear from you. Responsibilities Greet customers and assist with service inquiries in a friendly, professional manner Perform vehicle walk-arounds and document customer concerns for accurate technician diagnosis Consult with customers on recommended services and available specials Clearly explain repair recommendations and prioritize service needs Document declined services and follow up appropriately Keep customers informed on repair status, timelines, and costs Ensure a smooth vehicle delivery experience, addressing any remaining questions or concerns Provide concierge-level support for all owner inquiries, whether in person or by phone Build lasting relationships through trust, transparency, and communication Maintain solid knowledge of vehicle products and features to answer customer questions What We Offer Health and vision insurance 401(k) with company participation Ancillary benefit plans Saturday team lunches Employee purchase plans Paid training and ongoing development Health and wellness initiatives Closed on Saturdays and Sundays - enjoy your weekends! Opportunities for advancement within a growing organization Qualifications 2+ years of customer service experience (automotive service experience a plus) Previous Service Advisor experience preferred Strong communication and organizational skills Experience with CDK or similar DMS systems preferred High school diploma or equivalent required Valid driver's license and clean driving record Must successfully complete background, MVR, and drug screening checks If you're ready to grow your career and be a part of a supportive, growing team, apply today and discover why Monaco Ford is known for its people-first culture and commitment to excellence. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for providing Level III Break/Fix support for the applications for which they are assigned. Serves as Subject Matter Expert (SME) for the application(s) for which they are assigned. Assists Business Technical Analysts' with mapping business processes to existing or newly acquired applications. Works on project teams as assigned by direct supervisor and assists with the implementation of approved work requests. Works with Business Technical Analysts to perform business impact analysis for the application(s) for which they are assigned. Works with application vendor support and professional service organizations to research, analyze, implement and test potential application upgrades, configuration changes, enhancements or bug fixes. Primary Duties and Responsibilities: includes but not limited to: * Provides Level III Break/Fix support as defined by application service level agreements for assigned application(s) * Participates in user acceptance testing for application upgrades, significant configuration changes or service request enhancements * Involved in creation of documentation for respective application(s) and updating the Customer Service knowledge base * Serves on project teams as application subject matter expert for currently assigned applications or newly designated applications in which they will be responsible * Works with Business Technical Analysts to map business processes to application(s) for which they are responsible * Assists in work requests and configuration changes to met business requirements * Identifies opportunities to leverage existing functionality in current application portfolio to meet current or future business demands * Communicates and coordinates with other Application Support staff, business leadership and Project Management to ensure appropriate integration of processes and application modules across the property or enterprise * Records all activity and other pertinent information for work requests, break/fix and projects for the purpose of tracking, analyzing and escalating * Escalates issues, when necessary, to vendor service organizations and updates disposition per established internal procedures * Provides feedback to direct supervisor on vendor support services and assists with evaluating vendor's ability to fulfill contracted service levels Secondary Duties and Responsibilities: * Provides enterprise wide support, as needed * Provides 24/7 Level III on-call support for their respective applications Minimum Education and Qualifications: * Bachelors' Degree in Computer Science, Engineering, Business or a related field * Demonstrated knowledge and experience with the specific application(s) for which they will be responsible * Obtain and maintain at least one or more applicable gaming licenses in multiple jurisdictions ~OR~ * Associates' Degree in Computer Science, Engineering, Business or a related field and four years of progressive Information Systems experience * Demonstrated knowledge and experience with the specific application(s) for which they will be responsible * Obtain and maintain at least one or more applicable gaming licenses in multiple jurisdictions ~OR~ * High School Diploma or equivalent and eight years of progressive Information Systems experience * Demonstrated knowledge and experience with the specific application(s) for which they will be responsible * Obtain and maintain at least one or more applicable gaming licenses in multiple jurisdictions Competencies: Incumbent will master the following competencies while in this position: * Excellent written and verbal communication skills * Application expert in at least 1 critical business application * Excellent customer service skills * Root cause analysis skills Training Requirements: * Appropriate Mohegan and MTGA regulations * Knowledge of Mohegan corporate and department policies and procedures * Mohegan project management process and methodology * Mohegan timesheet categories and guidelines system * Mohegan technical architecture and standards Physical Demands and Work Environment: * Office work environment * Must be able to sit in front of a computer screen for extended periods of time * 10%-25% travel may be required for this position * May require occasional weekend and evening work * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan reserves the right to make changes in the above job description whenever necessary Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

We're hiring a Customer Service Representative on a part-time basis for a growing client in Milford. This role is ideal for someone who thrives in a fast-paced, customer-driven environment and enjoys being a key player in ensuring smooth order processing and client satisfaction. Key Responsibilities: Serve as the primary point of contact for customers via phone, email, and online portals Accurately enter and manage orders in the ERP system, including sending order confirmations Provide timely updates on order status, shipping details, and general inquiries Onboard new customers by creating accounts and collecting necessary documentation Generate and send sales invoices upon order shipment Assist the sales team with preparing quotes for spare parts and product configurations Maintain detailed and accurate records of customer communications and transactions Support general administrative tasks and other duties as assigned Qualifications: Previous experience in customer service or inside sales (B2B/manufacturing industry experience is a plus) High school diploma required; some college coursework preferred Strong communication skills-both written and verbal Highly organized with strong attention to detail Able to multitask and adapt in a dynamic, start-up style environment Proficient in Microsoft Office (Word, Excel, Outlook) Experience with ERP or CRM software All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.