Customer Accounts Advisor
Service advisor job in Midland, TX
The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on full-time and part-time employment status.
Technical Services Consultant - Polymer/Wastewater
Service advisor job in Midland, TX
Imagine yourself… * Doing meaningful work that makes an everyday impact on the world around you. * Joining a company with a proven track record of success and an exciting future. * Contributing to a brighter, more sustainable future. It's possible with a role at ChemTreat.
ChemTreat, a Veralto company, is the nation's largest and fastest-growing specialty chemical company dedicated solely to industrial water treatment. We understand and respect the awe-inspiring power of water to impact industries, and to sustain and enhance lives. Our 2,000 associates across North and South America maximize this power for our customers-from power producers to food and beverage companies to the automotive industry-helping them grow their businesses while protecting people and the environment.
When you join the ChemTreat team and the broader Veralto network, you'll have the chance to shape the future of our planet and the future of your career. You'll have opportunities to build new skills and invest in your development, all while doing meaningful work that makes an everyday impact on the world's vital water resources.
Learn more about how our team is maximizing the power of water: *********************
We offer:
* Flexible working hours
* Professional onboarding and training options
* Powerful team looking forward to working with you
* Career coaching and development opportunities
* Health benefits
* 401(k)
Join a team that's shaping the future of industrial water treatment. This isn't just about polymers-it's about solving complex water challenges and driving sustainability. You'll be the go-to expert for advanced wastewater solutions that improve water quality, reduce environmental impact, and help clients meet their performance and cost objectives.
Reporting to the Senior Manager, Polymer and Pretreatment, the Technical Services Consultant is responsible for providing application support to sales representatives and clients in product screenings and treatment program selection, being responsible for troubleshooting treatment programs to meet the customer's cost and performance objectives and preparing written trip reports to document recommendations and results and to assist the sales representatives in advancing the selling process.
The ideal candidate for this remote role would be remote in Texas and Louisiana and travel throughout the continental U.S. on an average of three days/two nights per week (about 70% of travel).
What You'll Do
* Lead Technical Solutions: Provide hands-on application support for advanced wastewater treatment programs, including:
o Advanced oxidation processes
o Solids-liquid separation
o Biological treatment systems
o Heavy metal removal
o Odor control and sludge management
o Strategies for COâ‚‚ footprint reduction
* Partner with Sales Teams: Conduct plant surveys, prepare proposals, deliver technical presentations, and guide treatment program selection.
* Troubleshoot & Optimize: Solve complex treatment challenges, train operators, and ensure programs deliver measurable results.
* Travel Nationwide: Average 3 days/2 nights per week to client sites across the U.S.
What Makes You a Great Fit
* Experience: 10-15 years in industrial water and wastewater treatment, with a strong track record in advanced treatment technologies.
* Education: Bachelor's or Master's in Chemistry, Biology, Engineering, or related field (or equivalent experience).
* Industry Knowledge: Deep understanding of chemical/refining and food & beverage sectors.
* Impact Mindset: Passion for sustainability and reducing environmental footprints.
ChemTreat is proud to be a part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way."
.
#LI-MJ1
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $145,000 - $155,000 USD per year.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Technical Services Consultant - Polymer/Wastewater
Service advisor job in Midland, TX
Imagine yourself... + Doing meaningful work that makes an everyday impact on the world around you. + Joining a company with a proven track record of success and an exciting future. + Contributing to a brighter, more sustainable future. It's possible with a role at ChemTreat.
ChemTreat, a Veralto company, is the nation's largest and fastest-growing specialty chemical company dedicated solely to industrial water treatment. We understand and respect the awe-inspiring power of water to impact industries, and to sustain and enhance lives. Our 2,000 associates across North and South America maximize this power for our customers-from power producers to food and beverage companies to the automotive industry-helping them grow their businesses while protecting people and the environment.
When you join the ChemTreat team and the broader Veralto network, you'll have the chance to shape the future of our planet and the future of your career. You'll have opportunities to build new skills and invest in your development, all while doing meaningful work that makes an everyday impact on the world's vital water resources.
Learn more about how our team is maximizing the power of water: *********************
We offer:
- Flexible working hours
- Professional onboarding and training options
- Powerful team looking forward to working with you
- Career coaching and development opportunities
- Health benefits
- 401(k)
Join a team that's shaping the future of industrial water treatment. This isn't just about polymers-it's about solving complex water challenges and driving sustainability. You'll be the go-to expert for advanced wastewater solutions that improve water quality, reduce environmental impact, and help clients meet their performance and cost objectives.
Reporting to the Senior Manager, Polymer and Pretreatment, the **Technical Services Consultant** is responsible for providing application support to sales representatives and clients in product screenings and treatment program selection, being responsible for troubleshooting treatment programs to meet the customer's cost and performance objectives and preparing written trip reports to document recommendations and results and to assist the sales representatives in advancing the selling process.
The ideal candidate for this remote role would be remote in Texas and Louisiana and travel throughout the continental U.S. on an average of three days/two nights per week (about 70% of travel).
**What You'll Do**
- Lead Technical Solutions: Provide hands-on application support for advanced wastewater treatment programs, including:
o Advanced oxidation processes
o Solids-liquid separation
o Biological treatment systems
o Heavy metal removal
o Odor control and sludge management
o Strategies for COâ‚‚ footprint reduction
- Partner with Sales Teams: Conduct plant surveys, prepare proposals, deliver technical presentations, and guide treatment program selection.
- Troubleshoot & Optimize: Solve complex treatment challenges, train operators, and ensure programs deliver measurable results.
- Travel Nationwide: Average 3 days/2 nights per week to client sites across the U.S.
**What Makes You a Great Fit**
- Experience: 10-15 years in industrial water and wastewater treatment, with a strong track record in advanced treatment technologies.
- Education: Bachelor's or Master's in Chemistry, Biology, Engineering, or related field (or equivalent experience).
- Industry Knowledge: Deep understanding of chemical/refining and food & beverage sectors.
- Impact Mindset: Passion for sustainability and reducing environmental footprints.
ChemTreat is proud to be a part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way."
.
\#LI-MJ1
**US ONLY** **:**
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $145,000 - $155,000 USD per year.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available **here (********************************************* .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (*************************************** , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Service Advisor - Sewell KIA
Service advisor job in Midland, TX
Service Advisor The Sewell Family of Companies is seeking a Service Advisor who is detail-oriented, motivated, and has strong communication skills to accommodate our clients repair and maintenance needs at the dealership. As a Service Advisor, the individual will be responsible for facilitating the service process for guests, while collaborating with various teams, including management, technicians, and sales to ensure a seamless and memorable experience. To be successful in this role, the individual must be able to work effectively in a team environment and communicate clearly with team members and guests to contribute to our commitment to delivering exceptional service to our guests.
Roles and Responsibilities:
* Greet each guest in a prompt, courteous manner 100% of the time
* Schedule appointments and manage vehicle repair process via the dealership management system
* Communicate with service customers to determine the nature of the mechanical problem and help interpret the customer statements accurately
* Secure agreement from customers before repairs begin; cover cost estimate; and approximate time of completion
* Obtain customer, vehicle data, and method of payment
* Test-drive the vehicle with the customer to ensure proper operation
* Provide estimates of labor and parts. If the cost is not determined, leave it open and contact the customer later for approval
* Obtain customer signature on repair order
* Schedule a time with the customer to discuss the vehicle status?
* Obtain accurate customer contact information
* Follow up on the progress of each repair order with the assigned technician
* Contact the customer by telephone regarding changes in the estimate or time promised
* Record any changes on the repair order in approved standards
* Deliver vehicles to customers and answer any questions or concerns?
* Review work performed and discuss charges or coverage
* Advise the customer of future maintenance or repair needs
* Ensure all needs are met and ask if anything else can be done?
* Explain the survey the customer will receive and its importance
* Attend training classes and meetings as needed per Sewell and BMW standards
Schedule: Monday through Friday 7 am. - 6 pm and alternating Saturdays
Skills and Requirements:
* High school diploma or GED
* Valid driver license and acceptable driving record
* Background and drug screening
* Ability to multitask
Service Advisor - Sewell KIA
Service advisor job in Midland, TX
Job Description
Service Advisor
The Sewell Family of Companies is seeking a Service Advisor who is detail-oriented, motivated, and has strong communication skills to accommodate our clients repair and maintenance needs at the dealership. As a Service Advisor, the individual will be responsible for facilitating the service process for guests, while collaborating with various teams, including management, technicians, and sales to ensure a seamless and memorable experience. To be successful in this role, the individual must be able to work effectively in a team environment and communicate clearly with team members and guests to contribute to our commitment to delivering exceptional service to our guests.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Tuition Reimbursement
Career Growth Opportunities
Retirement Plan
Responsibilities
Roles and Responsibilities:
Greet each guest in a prompt, courteous manner 100% of the time
Schedule appointments and manage vehicle repair process via the dealership management system
Communicate with service customers to determine the nature of the mechanical problem and help interpret the customer statements accurately
Secure agreement from customers before repairs begin; cover cost estimate; and approximate time of completion
Obtain customer, vehicle data, and method of payment
Test-drive the vehicle with the customer to ensure proper operation
Provide estimates of labor and parts. If the cost is not determined, leave it open and contact the customer later for approval
Obtain customer signature on repair order
Schedule a time with the customer to discuss the vehicle status?
Obtain accurate customer contact information
Follow up on the progress of each repair order with the assigned technician
Contact the customer by telephone regarding changes in the estimate or time promised
Record any changes on the repair order in approved standards
Deliver vehicles to customers and answer any questions or concerns?
Review work performed and discuss charges or coverage
Advise the customer of future maintenance or repair needs
Ensure all needs are met and ask if anything else can be done?
Explain the survey the customer will receive and its importance
Attend training classes and meetings as needed per Sewell and BMW standards
Schedule: Monday through Friday 7 am. - 6 pm and alternating Saturdays
Requirements
Skills and Requirements:
High school diploma or GED
Valid driver license and acceptable driving record
Background and drug screening
Ability to multitask
Greeter/Service Advisor
Service advisor job in Odessa, TX
Urgent Hiring: Join Rapid Oil Change as a Dynamic Greeter/Service Advisor!
Are you looking for a fun and loving work environment where your contributions are truly valued? Do you want to be part of a family-owned business that invests in your success? If you answered yes, then Rapid Oil Change is the perfect place for you!
At Rapid Oil Change, we prioritize our employees' growth and well-being. Join our team and enjoy competitive wages, a supportive culture, and the opportunity to develop exceptional customer service skills. Apply now to kickstart your career in the automotive industry!
Key Responsibilities:
Perform general office functions including answering phones and processing customer service requests.
Conduct opening and closing duties, ensuring a smooth operation.
Provide customers with information about services and suggest additional offerings.
Ensure a clean and welcoming lobby environment for our customers.
Qualifications:
Strong written and oral communication skills.
Exceptional customer service and relations skills.
Ability to work professionally and maintain a neat appearance.
Knowledge of computers and basic keyboarding skills.
What We Offer:
A supportive and dynamic work culture.
Opportunities for career growth and development.
Competitive pay and fair wages.
A hassle-free interview process.
Continuous training and learning opportunities.
Location: Odessa 3854 Penbrook St, Odessa, TX 79762, USA
If you're ready to make a difference and grow with us, apply today!
Field Service Professional - Odessa, TX
Service advisor job in Odessa, TX
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.
Why Join Our Technician Team?
+ Competitive hourly base plus uncapped commission
+ Comprehensive paid training & Ongoing coaching and support
+ Company take-home vehicle and gas card
+ Cell phone and work tablet
+ We provide all tools necessary to perform the job - We'll ship everything to you directly!
+ 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
Why Join Vivint?
+ Ten paid holidays
+ Two weeks paid time off
+ Employee pricing on smart home products
+ Medical/Dental/Vision/Life coverage
+ 401(k) plan with matching
+ Career development and leadership opportunities
+ Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity
A Day in the Life:
As part of our Field Service Technician team, you'll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind.
Who we're looking for:
Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you!
+ Exceptional customer service skills
+ Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience
+ Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician
+ Clean driving record and valid license
+ Someone who thrives in a team environment as well as independently
Minimal Requirements:
+ Candidates must live within a 20-mile radius of the city
+ Successful candidates will be required to pass a pre-employment criminal background check, motor vehicle record check, and drug screening, in compliance with applicable laws.
Physical demands of the job:
+ Lift and carry up to 45 lbs.
+ Climb ladders up to 14 feet
+ Work in attics and other limited-space areas
+ Bend, kneel, crouch, and stand for extended periods
Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.
Service Advisor
Service advisor job in Midland, TX
The Service Advisor will interview customers, run vehicle health reports, communicate symptoms with customer's vehicle(s), enter data into the business system with accuracy, and coordinate incoming repairs with the service supervisor, schedule service technicians on orders, invoice customer tickets, and keep customers informed about status repairs.
HLAs HIGH LEVERAGE ACTIVITIES (focus actions that will return the highest impact):
Greet customers, build professional relationships, develop good rapport, and provide customer service to all customers.
Determines vehicle condition by conducting inspections and running a vehicle health report (diagnostic test) and identifies worn and damaged parts.
Write, edit, and update Service Repair Orders, make maintenance service recommendations, act as the coordinator between the service department and parts.
Coordinate Service Technicians to perform service orders as needed.
KEY RESPONSIBILITIES AND PERFORMANCE MEASURES:
When needed, climb into trucks to retrieve vehicle's health report.
Ability to prioritize in potentially stressful situations in a fast-paced environment.
Ability to multitask; high volume phone calls, ability to assist customers waiting,
Ability to follow step-by-step instructions.
Interpret reports, communicate information to Service Technicians, and make maintenance service recommendations off all reports.
Check for recalls and/or warranty items, provide serial numbers as serial number of parts that and put it in story on each time punches.
Communicate with the service team and supervisor about incoming jobs and accurately determine a Standard Repair Time (SRT) by researching it on the dealer's portal to determine a proper estimate for technician and customer.
Coordinate and schedule techs on service orders, and quotes with customers.
Occasionally open the building and parking lot in the morning and close both in the evenings.
Write a detailed description of the customer's concern on the repair order to help the technician diagnose the repairs needed.
Communicate the work performed and the repair order charges to the customer and coordinates upcoming service appointments.
Refers to service history, inspects vehicle, and recommends additional needed service.
Negotiate the cost of repairs with third party warranty vendors.
Provides a complete and accurate written cost estimate for labor and parts.
Checks on progress of repair throughout the day and clearly communicate to customer.
Contact customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Reviews repair orders to ensure that work is completed, and additional work and authorization is noted.
Closes repair order as appropriate.
Handles telephone inquiries regarding appointments and work in process.
Maintains safe and secure environment by following safety and security standards and procedures, complying with codes. ·
Invoice customers pay tickets and coordinate warranty repairs.
Navigate and manage multiple databases simultaneously.
Potential exposure to extreme heat and cold temperatures.
Accept and process customer payments as needed.
Other duties as assigned by manager.
QUALIFICATIONS AND EXPERIENCE:
Computer savvy, ability to navigate multiple databases and websites.
Strong written / verbal communication skills required.
Self-motivated, ability to work independently, and work well under pressure. ·
One to three years of experience in customer service role.
High school diploma or equivalent.
Have a working mechanical knowledge of manufacturer diesel trucks preferred.
Commercial Valid Driver License a plus.
PHYSICAL AND ENVIRONMENTAL CONDITIONS:
While performing the duties of this job, the employee is frequently required to sit, stand, talk, and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is frequently required to climb into trucks to run health reports and gather information.
NOTE: This Position Profile is not intended to be all-inclusive. Employees may perform other related duties as required to meet the on-going needs of the company. This job description is intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not an exhaustive listing of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. Management reserves the right to revise the job or to require that other tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technological development.
Customer Service Associate
Service advisor job in Midland, TX
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $14.00/hr.
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyBenefits Customer Service Rep
Service advisor job in Odessa, TX
Benefits Customer Service Rep.
Department: Benefits Reports to: Benefits Supervisor
Summary: Under basic supervision, supports service providers by providing helpful information and answering questions in a positive and patient manner.
Essential Functions: --
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following
:
Facilitates communications through phone with service providers on claim status, benefits, and issues to be resolved.
Effectively manage large amounts of incoming calls and keep record of customer interactions.
Responsible for claim batching and maintenance.
Supports the departmental operations with regular and timely attendance.
Supports the relationship between the City of Odessa and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.
Minimum Qualifications:
Education, Training and Experience Guidelines: High School Diploma or GED required; AND two years of computer and customer service experience required. Experience in health care/insurance industry is preferred.
Preferred Knowledge of:
Principles of claims administration.
Claims processing rules, regulations, codes, procedures, and policies.
Business computers, and standard and specialized software applications.
Skill in:
Entering data into computer with skill and accuracy.
Explaining City claims administration policies and procedures.
Communicating effectively verbally and in writing.
Multi-tasking
Telephone Etiquette
License and certification requirements: A valid Driver's License is required.
Physical demands and working environment: Work is performed in a standard office environment and training classes.
Job Posted by ApplicantPro
Customer Service Rep
Service advisor job in Midland, TX
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.
LoanStar Title Loans offers their employees:
Competitive Salaries
Paid Holiday
Vacations
Paid on the Job Training
Full Time Positions
Best of all Never Work on Sundays!
Job Requirements
General:
Must be Able to Work Full Time
Great attitude
Excellent Communication Skill
Detail Oriented
Bilingual Preferred
Education:
Must have a High School Diploma
Work Experience:
Previous Customer Service Experience
Computer and Data Entry Experience
Personal:
We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity
.
About Us:
LoanStar Title Loans is one of America's most respected title loan companies. LoanStar Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide.
Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect.
Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent.
Must be able to pass a company background screening, including a credit, criminal and background check.
Auto-ApplyCustomer Service / Sales Representative
Service advisor job in Midland, TX
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Customer Service Representative
Service advisor job in Midland, TX
Job Description
Eddy Ohlenburg - State Farm Agency, located in Midland, TX has an immediate opening for a full-time Sales Representative. Insurance experience is not required as we will train the right person.
If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential! Please submit your resume and we will follow up with the next steps.
Responsibilities include, but not limited to:
Develop insurance quotes, makes sales presentations, and close sales
Establish client relationships and follow up with clients, as needed
Develop ongoing networking relationships
Provide prompt, accurate, and friendly client support
Maintain a strong work ethic with a total commitment to success each and every day
Develop new service opportunities with both existing and new clients
Benefits:
Base Salary plus a very competitive commission program
Great bonus potential if you are a top performer
Paid Time Off - for personal time and vacation
Outstanding preparation if you aspire to be a State Farm agent in the future
Requirements:
Property & Casualty license (must be able to obtain)
Life & Health license (must be able to obtain)
1-2 Years of Sales Experience (preferred)
Demonstrated successful track record of meeting sales goals and quotas required
Enthusiasm and belief about the role insurance and financial products play in people's lives
Proven track record of trustworthiness, dependability and ethical behavior
Excellent communication skills: written, verbal and listening
Must be awesome at opening doors and getting appointments from a cold start
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Customer Service Representative - State Farm Agent Team Member
Service advisor job in Odessa, TX
Job DescriptionBenefits:
License reimbursement
Group life insurance
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Ive been licensed in insurance since 2002 and joined State Farm in 2012. Today, I operate two offices: my Legacy office in Midland with six team members, and my second location in Andrews with three team members. Across both offices, we pride ourselves on creating a supportive and rewarding environment where our team can thrive.
We like to keep things enjoyable day-to-day with Nespresso machines in both offices, surprise breakfasts (think donuts or burritos), and team lunches. Beyond the office, team members can look forward to incentive tripsprevious destinations have included Florida, Las Vegas, and Mexico! We also offer health insurance after 90 days, along with a group life policy, ensuring our team is cared for both personally and professionally.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Lara Sandlin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Service advisor job in Odessa, TX
Job DescriptionBenefits:
Training & development
Bonus based on performance
Paid time off
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jason Yeley - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
BENEFITS:
Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Supplemental Health benefits
Valuable career-building experience
Customer Service Representative
Service advisor job in Odessa, TX
ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you!ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality.
This is an onsite position.
Major Job Duties:
Handle inbound calls by asking probing questions to uncover sales and service opportunities
Evaluate sales methods and company programs to meet current customer needs and develop potential business leads
Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up
Handle each call with a high level of professionalism, warmth and eagerness
Possess a working knowledge of all ThompsonGas products and service offerings
Hold a thorough understanding of policies and procedures related to safety, product delivery and service
Provide timely and accurate information on customer order status
Lead outbound calling operations in effort to collect from past due customers
Enter and update customer account information in CARGAS and MPX systems
Process billing payments for walk-in customers
Responsible for processing driver daily paperwork
Other duties and projects as assigned
Education and Experience:
Degree or equivalent experience required
3+ years of Customer Service experience (Call center experience preferred)
Sales experience strongly preferred; ability to upsell products in highly competitive environment a must
Previous experience with CARGAS and MPX systems preferred, but not required
Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers
Excellent computer skills including Microsoft office and data entry skills
Ability to organize, multi-task and prioritize assignments in a fast-paced environment
High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner
Flexible to work OT and weekends as needed during busy season
PERKS WITH US!
Medical, Dental, Vision, and 401k with IMMEDIATE eligibility
Disability and life insurance
Paid time off that increases with tenure
Daily Pay Option that offers great flexibility and financial control
Employee training programs with career development/advancement opportunities
Employee recognition program
Quarterly bonus potential
Paid maternity and parental leave benefits
Tuition reimbursement program
This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law.
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Auto-ApplyCustomer Service Representative (CSR)
Service advisor job in Gardendale, TX
Answer phones promptly using proper telephone etiquette. Take and deliver accurate telephone messages. Answer inquiries and obtain information for the general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at the establishment, including the location of departments, offices, and employees within the organization.
Essential Functions
Cooperate with other employees towards completing common goals.
Create presentations as required, using instruction and materials.
Answer phones per procedure, promptly and with proper telephone etiquette.
Use all equipment associated with position: copier, postage scale & meter, fax machine, and general office equipment.
Maintain precision, attention to detail, and organization while processing multiple activities.
Qualifications
High School Graduate or General Education Degree (GED) is required.
A minimum of one-year of experience is preferred.
Initial typing speed of 35 wpm with an error of 1/100 keystrokes, with an improvement goal of 80 wpm and 1/500 errors per keystrokes.
Highly organized and able to follow a systematic method of performing tasks.
Build communal relationships with customers and co-workers.
Exhibit a cheerful demeanor toward others.
Must possess a valid driver's license.
Skills & Abilities
Computer Skills: Advanced computer skills. Required background in MS Office applications.
Customer Service Skills: Meet internal and external commitments, respond promptly to customer needs, and solicit customer feedback to improve service.
Work Ethic: Be dependable, trustworthy, truthful, and credible in the workplace. Display a sincere desire to provide service or assistance, follow instructions, and take responsibility for your own actions. Show a commitment to doing the best job possible.
Physical Abilities: Lift and carry up to 40 pounds in various packaging.
Work Environment
An office environment with a controlled atmosphere.
Insurance Customer Service Representative (Parks)
Service advisor job in Big Spring, TX
Learn and understand company insurance products.
Learn to use multi-line phone system and to answer calls and respond to customer needs and complaints.
Learn software systems like Word and Excel
Learn to access customer accounts and policy schedules.
Ability to learn to provide customers with information about policies and products.
Forward customers to sales agents when a policy needs to be initiated or upgraded.
Learn to bill/invoice customers
Follow up with customers
Learn to assist with processing quotes
Requirements:
High school diploma or GED.
Ability to learn and understand insurance products and policy schedules.
Friendly and professional demeanor.
Excellent communication and interpersonal skills.
Basic computer skills and knowledge of database software.
Knowledge of telephone and call forwarding systems.
Clean background
Ability to learn to explain detailed policy concepts in a simple way.
Additional Details:
Full-time
$10.00
Business Professional attire
Background
Assistant Service Manager - Sewell KIA
Service advisor job in Midland, TX
Sewell Kia is seeking an Assistant Service Manager to deliver an exceptional guest experience and uphold the Sewell standard of hospitality. As the primary connection between our guests and technicians, you'll ensure clear communication, accurate repair orders, and timely service completion - creating confidence and trust at every step.
At Sewell, we believe in a give-and-get philosophy: we provide the tools, training, and support - you deliver extraordinary service, accountability, and results.
What You'll Give
* Own the guest experience from check-in to vehicle delivery
* The ability to truly know your guests - creating "wow" moments that surprise and delight them
* Accurately document repair needs, create service estimates, and manage approvals
* Communicate clearly and consistently with guests about status, timelines, and costs
* Resolve guest concerns with urgency and professionalism, protecting the Sewell brand
What You'll Get
* A culture built on trust, growth, and servant leadership
* Comprehensive training and development to advance your career
* Competitive pay with performance-based bonuses
* Full benefits and opportunities for advancement
Qualifications
* you get excited about serving other people in solving their problems
* Prior experience in automotive service OR customer service is preferred, but not required
* Strong communication, organization, and problem-solving skills
* Ability to work in a very fast-paced environment
* Valid driver's license and ability to work flexible hours
Customer Service Associate
Service advisor job in Midland, TX
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $14.00/hr.
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-Apply