Service advisor jobs in Minneapolis, MN - 1,501 jobs

About the Role At CURiO Brands, we create beautifully designed products and experiences that bring joy, comfort, and connection to everyday life. The eCommerce Customer Experience Specialist supports the Customer Experience (CX) team in overseeing the full customer journey for Thymes, Capri Blue, and Otherland. This role is for a Gorgias and Shopify power-user who can optimize our CX tech stack while delivering exceptional, hands-on customer service that reflects our brands' warmth, artistry, and attention to detail. You will be an essential part of shaping a premium journey that builds lasting relationships and drives customer loyalty. ***This role is for candidates that reside in CT, FL, GA, IL, KY, MA, MN, MS, NY, OH, TX, WI*** What You'll Do System Optimization & Operational Excellence Gorgias Mastery: Manage daily ticket operations and take full ownership of optimizing inbox structure, tagging, rules, and macros to maximize efficiency. AI & Automation Implementation: Lead the testing and implementation of Gorgias automation flows and AI-assisted replies to reduce manual tasks while strictly preserving a human, brand-appropriate touch. Shopify & Workflow Integration: Partner with Fulfillment and Operations to streamline workflows for shipping, gifting, returns, and replacements using the Shopify ecosystem. Data & Analytics: Utilize Gorgias and Business Intelligence (BI) tools to track KPIs like CSAT, NPS, and resolution time, translating these insights into recommendations for site UX and packaging improvements. Deliver Premium, Personalized Service & Support Concierge-Style Support: Provide high-end service through email, chat, and phone, including personalized gifting guidance and fragrance recommendations. End-to-End Resolution: Accurately and efficiently resolve customer inquiries, managing every case from initial contact through final resolution. Brand Storytelling: Maintain a consistent tone across all communications, ensuring every interaction aligns with the unique brand voice of Thymes, Capri Blue, and Otherland. Service Standards: Help implement service playbooks, quality assurance (QA) standards, and escalation protocols to maintain excellence. Customer Delight: Assist in executing "surprise-and-delight" moments, loyalty gestures, and personalized post-purchase touchpoints. As a Curio Team Member You exemplify CURiO Cornerstones and strive for personal leadership in your role. You collaborate across teams and maintain a positive, respectful, and cooperative workplace environment. You take ownership of your professional development by seeking learning opportunities and staying current in your field. You manage your time effectively and work with others to contribute to team and company goals. You maintain and protect company proprietary information. You follow all safety guidelines, report concerns promptly, and maintain a clean, safe, and organized workspace. You understand that success in your role could include occasional extended work hours as necessary to meet seasonal deadlines and that periodically, you may be asked to perform other duties not included in your role description. What You'll Bring Deep Technical Experience: 3+ years of hands-on experience in eCommerce support, with demonstrated expertise in Gorgias and Shopify. Automation Proficiency: Proven ability to build and optimize helpdesk automation, tagging architecture, and AI-driven responses. Communication & Empathy: Strong verbal and written communication skills with a highly empathetic and organized approach to problem-solving. Analytical Mindset: A clear understanding of customer experience KPIs and how to use data to uncover root causes of issues. Additional Information Travel Requirement: up to 5% Work Environment: General office or home office environment Physical Requirements: Occasionally required to lift and/or move items weighing 10 - 15 pounds. When in a facility, occasional exposure to dusty and fragrant conditions Health & Welfare Benefits Eligibility begins on the first day of the month following 30 days of employment unless noted otherwise: Medical, Dental, Disability Insurance (cost shared) Life/ AD&D Insurance (employer paid) Additional voluntary benefit offerings (employee paid): Vision, Accident, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Voluntary Term Life Insurance, AD&D 401(k) - After 6 months of employment on next quarterly entry date Equal Opportunity Employer Curio is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all employees.

Title: Banking customer service #990524 Contract Duration: 6-8 Months Pay Range: $22-$24/hr We are hiring 2 Service Professional to support Corporate, Commercial, Business Banking and Wealth Management clients as they transition to our new application. These individuals will handle high volume of inquiries received. The ideal candidate will demonstrate excellent phone etiquette, professionalism, and strong multitasking abilities. They should be quick learners, resourceful in problem solving, and skilled at navigating errors to deliver timely resolutions. - Respond to client inquiries in a professional and courteous manner. - Troubleshoot and resolve application-related problems and errors efficiently. - Provide clear guidance and support to customers navigating the new system. - Document customer interactions and resolutions accurately. - Collaborate with internal teams to escalate complex issues when necessary. - Maintain a high level of professionalism and customer service at all times. - Excellent phone etiquette and written communication skills. - Strong multitasking abilities and attention to details. - Resourceful problem solver, able to work independently and as part of a team. - Previous customer service and technical support experience preferred. We are available for clients from 7:00 AM - 7:00 PM CT. M-F. Work from office 3 days and work from home 2 days, however, during 5-6 weeks of training, it is preferrable to be in the office 5 days.

We're hiring for a Property & Casualty Insurance Customer Service Representative to support our clients with auto, home, and other insurance needs. This position offers a mix of in-office collaboration and remote flexibility after training. Prior insurance experience preferred, but not required. We value strong customer service skills, attention to detail, and a willingness to learn. Responsibilities • Assist clients with auto, home, commercial and farm P&C insurance questions • Make policy changes, process renewals, and handle cancellations • Explain coverage, billing, and policy documents in a clear, friendly way • Issue ID cards, certificates of insurance, and other policy requests • Work with insurance carriers to resolve client needs • Keep client information accurate and up to date • Spot opportunities to help clients with additional coverage and refer them to licensed producers • Deliver excellent customer service by phone and email • Assist the Licensed Agent/Producer in operating and growing their business. Qualifications • Customer service, administrative, retail, hospitality, banking, mortgage, or call-center experience • Strong communication and organization skills • Comfort using computers and learning new systems • Ability to manage multiple tasks and stay detail-focused • Active Property & Casualty license or able to obtain within 60 days. What We Offer • Health, dental, vision, life, and LTD insurance • 401(k) with employer match • Bonus based on performance • Flexible Schedule • Paid time off and holidays • Supportive, collaborative work environment • Opportunities for growth, training, and leadership in shaping agency operations

🔹 Now Hiring: Customer Support Specialist (Onsite - MN) 🔹 Join a global leader in technology serving major food and agriculture partners worldwide. What You'll Do: * Handle B2B daily customer inquiries (calls + email) * Schedule service/repair visits and support the technical team * Provide product and order support with a strong customer-first mindset * Own customer issues through resolution and escalate when needed What We're Looking For: * 2+ years of phone-based customer service experience * Service scheduling/dispatch experience highly preferred * Salesforce or SAP exposure a plus * Strong multitasking, communication, and problem-solving skills Role Details: * Salary: $50-60K * Schedule: Mon-Fri, 8-5 (100% onsite) * Direct hire with full benefits (medical, dental, vision, PTO, 401k contribution, etc.) You'll join a collaborative, long-tenured team within a fast-growing, innovation-driven company that invests heavily in R&D and employee development. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

At Frontier Energy, we're more than just engineers and professionals-we're a team of innovators, problem-solvers, and visionaries dedicated to advancing clean energy solutions. Our mission is to pioneer the intelligent use of energy for a sustainable and resilient future. We offer a collaborative and dynamic workplace where your ideas are heard, nurtured, and transformed into impactful solutions. With a flat hierarchy and open-door policy, every team member is empowered to experiment, take ownership, and make a real difference. Beyond fostering an inspiring culture, we provide competitive compensation, comprehensive benefits, and opportunities for growth. Join us and be part of a team that's shaping the future of energy while leaving a positive impact on the world. The Energy Programs Customer Engagement Associate will engage directly with end users, contractors, and trade allies to promote and document energy-efficient upgrades across building systems such as lighting, HVAC, motors, and controls within Frontier Energy's Minnesota service area. Key Responsibilities Conduct in-person, virtual, and phone-based outreach, including cold calls, to engage new and existing program participants such as building owners, facility managers, and contractors,. Build and maintain strong, enduring relationships with a portfolio of customers, trade allies, and contractors, to drive ongoing project flow and sustained engagement with Frontier Energy's programs. Use technical knowledge of building systems (lighting, HVAC, motors, and controls) to support customer pursuit of energy conservation opportunities. Proactively schedule and perform site visits to pursue customer engagement activities including presentations, meetings, and audit and project support. Serve as a trusted advisor, helping participants understand energy efficiency benefits, navigate program requirements, and maximize available incentives. Deliver persuasive yet genuine communication that influences participation and drives measurable program impact without relying on scripted sales methods. Develop and execute strategic engagement campaigns that align with program goals and community needs. Track and report on participation metrics, outreach effectiveness, and project progress. Identify participation barriers and collaborate with program leadership to develop effective solutions. Travel regularly throughout Frontier Energy's Minnesota service area for site visits, meetings, and outreach events. Support additional activities related to energy conservation, analysis, reporting, and customer service as needed. Required Qualifications 2-3 years of experience in outreach, customer engagement, energy efficiency, HVAC, or related technical or field-based roles. Strong verbal and written communication skills, with the ability to convey complex technical information clearly and persuasively. Proven ability to initiate conversations (cold calling) and convert interest into lasting relationships that generate short-term engagement and long-term participation. Demonstrated skill in influencing stakeholders-contractors, customers, and community partners-through credibility and authenticity rather than pressure tactics. Excellent organizational and time management skills with the ability to handle multiple priorities. Proficiency in Microsoft Word , Excel , PowerPoint , and Outlook . Preferred Qualifications Knowledge of building systems and energy efficiency measures, including HVAC, lighting, motors, and controls. Experience conducting energy audits, site verifications, or rebate processing. Prior experience in community or contractor outreach within the energy efficiency or construction sectors. Familiarity with utility-sponsored energy efficiency programs and associated reporting or compliance processes. Proven success developing long-term professional relationships that result in sustained program growth. Adjustments made to better focus on activities driving projects with existing customers.

Akkodis is seeking a Customer Service Technician for a Contract position with a client located in Bloomington, MN. Ideally looking for applicants to have a solid background in manufacturing and dispatching. Pay Range: $22-25/hr. The rate may be negotiated based on experience, education, geographic locations and other factors. Job Overview: We are seeking experienced Customer Service Technician familiar with overseeing dispatching Tasks. This job is fit for you if you come in with experience into customer support and dispatching technicians. If you are interested in this Customer Service Technician job in Bloomington, MN, then please click APPLY NOW. For other opportunities available at Akkodis go to ****************** you have questions about the position, please contact Vaneesh Prashar at ************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ************************************************ The Company will consider qualified applicants with arrest and conviction records.

A Career Where Sales Meet Skilled Work If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you. At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself. No garage door experience? We'll train you in every mechanical skill you need to succeed. What Makes This Role Different 💰 Uncapped commissions: First-year earnings typically $90K-$150K+. 🏆 Your performance drives your paycheck-top performers routinely hit six figures. 🚐 Company vehicle (wrapped) + gas card-your mobile office. 🧰 All tools provided. 🏥 Medical, dental, vision & 401k. 🏖 Paid time off + weekly pay. 🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered). 🎉 One thousand dollar bonus when you graduate and launch in your market. What You'll Actually Do This is a sales role first, but you'll also get your hands dirty. Every day you will: Sell Meet homeowners on scheduled service calls. Build trust quickly, explain options clearly, and close repair or upgrade sales. Repair Replace springs, rollers, motors and other door components. Install keypads, run wiring, and adjust equipment for proper function. Lubricate and test equipment to ensure smooth operation. Use basic hand and power tools to complete the work you sell. Serve Deliver an outstanding customer experience that earns repeat and referral business. Collect payments and document each job. Who Thrives Here Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance. Relationship builders who love helping people and can explain technical info simply. Hands-on doers who enjoy working with tools and aren't afraid of physical work. Weather-ready professionals who can handle hot or cold garages. Competitive, self-motivated individuals hungry for a six-figure + career. What We Require Valid driver's license (3+ years driving record) Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures. Criminal background check and drug test (THC excluded). Basic comfort with navigation apps, Google tools, tablets, and software. Reading and basic math skills for measurements and payments. Minimum of 1 year in consultative sales Not the Right Fit If… ❌ You want a M-F, 9-5 desk job. We operate 7 days a week. ❌You're the pushy type. Our next customer may be your mom. ❌ You're uncomfortable interacting directly with customers. ❌ You dislike physical, hands-on work 🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service! Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

$42-$110k/year (Commission-Based) For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today! With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service. Responsibilities * Oversee drive lane to ensure prompt, courteous, and effective service * Ensure daily inventory of tech time is consistently sold by efficiently distributing work * Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer Qualifications * Detail-oriented with exceptional organizational and time-management skills * Demonstrated ability to manage others * Exceptional written and verbal communication skills * Professional, well-groomed appearance What We Offer: * Medical, Dental & Vision * Short Term & Long Term Disability * 401k with Match * HSA/Flexible Spending * Paid Vacation * Growth Opportunities * Paid Training/OME Certification Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.

By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay Range: $18.40 - $25.30 By joining the Bio-Techne team you will have an impact on future cutting-edge research. Bio-Techne, and all its brands, provides tools for researchers in Life Sciences and Clinical Diagnostics. Position Summary: Primarily responsible for assisting the Bio-Techne Sales organization with order processing, problem solving, responding to order status inquiries, resolving customer service complaints, and any additional activities contributing to higher level support of customer needs. The responsibilities of this position, are to answer sales and customer calls for product availability and order status, communicate and coordinate activities with customers, other Bio-Techne entities and Sales Reps to get orders processed and shipped out. Provide product and pricing information to customers. Follow up on customer complaints, questions, and product returns to ensure customer satisfaction. Proactive monitoring of key customer or product orders to ensure smooth fulfillment. Key Responsibilities: ▪ Enter orders into the company ERP Microsoft Dynamics (AX), accurately and efficiently, obtaining clarification from the Customer, Sales rep, Finance, etc. as necessary. ▪ Primary point-of-contact to customer post-sale for non-technical problems and questions related to their order. Ensure the customer's needs and expectations regarding their order are met. Follow through with requests to completion or escalate when appropriate. ▪ Contribute to the maintenance of lasting relationships with customers through knowledgeable communication and proactive resolution of questions or issues. Manage all aspects of the order cycle as necessary to ensure customer satisfaction. ▪ Effectively manage work situations of moderate degree of complexity, which could impact company image and/or sales dollars and costs. ▪ Provide non-technical products and pricing information to customers through phone, email or other channels as needed. ▪ Connect callers to appropriate departments as needed. ▪ Create and document service complaints in Salesforce for escalation/follow up as needed. ▪ Follows company policies and practices as outlined in Handbook and follow guidelines regarding safety as outlined in the AWAIR, Chemical Hygiene and Exposure Control manuals in accordance with the job. ▪ Performs additional duties as assigned. Qualifications Education and Experience: ▪ Associates or bachelor's college degree in Business, Sales, or Marketing or other field preferred, or equivalent work experience including prior work as a Customer Service Associate. ▪ High School diploma is required with at least 3 years of relevant customer and/or sales facing experience in a fast-paced environment. ▪ Good communication skills, both verbal and written, and a pleasant phone presence required. ▪ Must have the ability to problem solve and possess organizational and multi-tasking skills. ▪ Ability to independently prioritize and re-prioritize based on urgency and complexity of issues. ▪ Complete proficiency in ERP Microsoft Dynamics (AX) and other current Bio-Techne systems, including Salesforce desired. ▪ A working knowledge of Microsoft Outlook, Word, and Excel as well as computer entry and/or typing skills are required. Knowledge, Skills, and Abilities: ▪ Skills in assisting customers and sales in problem solving related to customer service issues, including the ability to identify and appropriately evaluate a course of action. ▪ Improve service through continually meeting and interacting with our customers and other internal departments to maintain your knowledge of products, programs, customer's needs, new products, product availability and the production plans. ▪ Skills taking and providing accurate, detailed product information. ▪ Ability to act independently on routine assignments or projects. ▪ Ability to plan, organize and multi-task to complete assignments in an efficient manner. ▪ Ability to communicate professionally, both oral and written. ▪ Ability to pay attention to details and perform at a high level of accuracy. ▪ Ability to work independently and with a team. ▪ Ability to resolve interpersonal challenges that arise in a changing environment or in a multi-person team situation. ▪ Ability to work hours that conform to the department's needs. ▪ Knowledge of Microsoft Outlook, Word, and Excel. Why Join Bio-Techne: We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

Service Advisor Classic Collision is now hiring a Service Advisor for our Richfield location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. We look forward to you joining our team! Responsibilities Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines Partners with the insurance companies to manage customers claim to insure the best customer experience Maintains communication with customers providing updates on repair process Coordinates with technicians to confirm all aspects of the damages are identified Maintains customer satisfaction scores according to company standards Perform quality inspection prior to vehicle delivery to the customer Perform other related duties as assigned Qualifications Must be at least 18 years of age Valid Driver's License Required Ability to provide clear, concise information in writing, via phone and in-person Prior collision estimating experience preferred Familiar with estimating systems CCC1 preferred I-CAR / ASE certification preferred Strong organizational skills Successful completion of background check required Behaviors/Competencies: Integrity -Respect, and accountability at every level and in every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.

$42-$110k/year (Commission-Based) For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today! With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service. Responsibilities Oversee drive lane to ensure prompt, courteous, and effective service Ensure daily inventory of tech time is consistently sold by efficiently distributing work Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer Qualifications Detail-oriented with exceptional organizational and time-management skills Demonstrated ability to manage others Exceptional written and verbal communication skills Professional, well-groomed appearance What We Offer: Medical, Dental & Vision Short Term & Long Term Disability 401k with Match HSA/Flexible Spending Paid Vacation Growth Opportunities Paid Training/OME Certification Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

With five locations throughout the Twin Cities metro area, Northwest Eye is among the largest specialty eye care providers in the Midwest. Our environment is both dynamic and adaptable! The variety of patients you interact with each day and cutting-edge eye health practices will keep you at the top of your game. Do you love to talk with patients and share possible surgical options for improved vision? Northwest Eye has an opening for a Elective Services Consultant within our Specialty Center. SUMMARY The Elective Services Consultant works with surgeons, clinic staff members, and patients for growth of the elective service line. The primary responsibility is to educate patients on their elective care options and to increase the number of eligible patients that choose services by providing an exceptional patient experience and subject matter expertise. This individual is an educational resource for patients and is instrumental to the growth of elective services. Elective services include, but are not limited to, LASIK, Advanced Cataract options and dry eye services. Starting base pay is $50,000-$54,000/year with quarterly bonus potential. ESSENTIAL JOB RESPONSIBILITIES Patient Care Coordination Provide exceptional personal service and attention to patients during their visit to the clinic. Talk to patients over the phone and in person about the benefits of our elective services. Explain all paperwork, obtain necessary signatures, and collect payment when appropriate with established protocols. Explain the procedures and evaluation process in a manner that prepares the patient. Support the evaluation process by problem solving and coordinating the visit, including engaging the surgeon or site manager, as necessary. Close the visit with the patient and subsequent workflows, including scheduling the surgery and finalizing the pricing. Assists patients with pre- and post-operative preparations for smooth and comfortable surgical experience. Inquiry Follow Up Performs telephone and one-on-one follow-up with prospective patients. Counsels patients on the benefits of elective services and follows established protocols regarding access, cost, and process for elective services. Use and maintain daily task management system for continuous and accurate follow up of potential surgery patients, from all sources. Responsible for assessing patient needs, financial counseling, lead tracking, reporting, and follow up with professional communication. Patient Scheduling Schedule patients for appointments with the surgeons for surgery or evaluation. Maintain distribution process of patients to surgeons, as established by protocols. Document sales notes for each patient in database system. Assist with patient registration, discussion of patient scheduling access, and check-in as needed. Administrative Interact effectively with regional team members, managers, surgery technical staff, surgery schedulers, surgeons, administration, and other members of the management team to assure quality patient care. Maintenance of a data base to track follow up calls, emails, and tasks. Maintain sales and marketing information and education supplies at clinic sites. Fully understand all elective service package details. Support staff education on refractive surgery knowledge by participating with in-services and support development of presentations. Produce reports from tracking software to meet the needs of surgeons and management. Support marketing efforts as needed by organization. Contributes to team effort by accomplishing related results as needed. Other Duties Encourage and participate in new aspects and offerings of our elective services. Open to collaboration with regional team members and flexibility with changes. Provide ideas and suggestions on how process, flow and offerings can be constantly improved. Other tasks as assigned. QUALIFICATIONS High school diploma required. College coursework preferred. Experience in a medical office with extensive patient service experience. Experience in ophthalmology or optometry preferred. Sales experience preferred. ESSENTIAL SKILLS AND ABILITIES Understanding of ophthalmology terms and procedures, including refractive error, cataracts, MGD, and the anatomy of the eye Patient-care focused approach and ability to interact with patients consistently throughout the day. Professional communication skills and ability to educate and support patient decision-making. Able to clearly document activities in a computer tracking system. Organized and can move between multiple tasks while maintaining progress in work and attention to detail. Excellent oral and written communication skills. Strong organizational and multi-tasking abilities. BENEFITS Health Insurance (medical, dental, vision, HSA) Paid Time Off (PTO) Holiday Pay 401K Retirement Savings Plan Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance Employee Assistance Program Employee Discounts About Us: Northwest Eye Clinic provides a wide range of service offerings from comprehensive pediatrics, cataract surgery and premium lens implants, treatment of corneal and retinal disease and glaucoma, oculofacial and esthetic services to LASIK and total eye care that allow us to care for all ages, from newborns to seniors. Our doctors, surgeons, and eye care professionals are true professionals with uncommon enthusiasm for education patients about eye care. We make patient education our focus and encourage patients to Be Eye Wise about their eye health. Northwest Eye and MN Eye Consultants are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to ******************* Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Service Writer Department: Service Reports To: Service Manager The Service Writer - Second Shift is responsible for supporting the daily operations of the service department by accurately documenting customer concerns, creating repair orders, and coordinating communication between customers, technicians, and service leadership. This role plays a key part in ensuring an efficient workflow, clear documentation, and a positive service experience. By maintaining accuracy, organization, and consistent communication, the Service Writer helps keep vehicles moving through the shop efficiently while supporting customer satisfaction and service department productivity. Benefits Health Insurance 401(k) Retirement Plan Paid Time Off (PTO) Competitive Wages Flexible Scheduling Key Responsibilities Greet customers and assist with vehicle check-in by collecting accurate information regarding service needs and concerns. Create, update, and manage repair orders with clear documentation of customer requests, labor operations, and vehicle details. Schedule service appointments and coordinate workflow with technicians and service leadership. Communicate repair status updates to customers in a timely and professional manner. Ensure repair orders are completed accurately, including labor entries, parts usage, and technician notes. Support technicians by relaying customer concerns clearly and assisting with parts or information requests as needed. Maintain organized records and ensure compliance with dealership and manufacturer processes. Assist with service department administrative tasks to support efficiency and on-time vehicle delivery. Promote a positive and professional customer experience through clear communication and attention to detail. General Knowledge and Skills You Will Need Strong organizational and documentation skills with attention to accuracy and detail. Ability to communicate clearly and professionally with customers, technicians, and leadership. Basic understanding of automotive or diesel service operations preferred. Ability to multitask, prioritize work, and manage time effectively in a fast-paced environment. Customer-focused mindset with a commitment to providing helpful and timely service. Team-oriented approach with the ability to collaborate across departments. Desired Education and Experience High school diploma or equivalent Previous experience in a service department, customer service, or administrative role preferred This job description is not intended to be an exhaustive list of all duties, responsibilities, or requirements. The dealership reserves the right to modify or assign additional responsibilities as business needs change. We are an Equal Opportunity Employer.

Job DescriptionService Writer North Central International is a full-service Navistar/International Truck dealer group with locations across Minnesota, Northern Iowa, and South Dakota. We offer truck sales and service, parts sales, and Idealease truck leasing/rentals. Our primary focus is to keep customers on the road by having an exceptional experience within our organizations. Please come join our team! Candidate will greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services. Minimum Qualifications: High school diploma or GED required Minimum 2 years of experience managing a team of technicians. Working knowledge of truck shop operations; mechanical experience preferred. Strong interpersonal communication skills with both internal teams and customers. Proficiency with standard business software and ability to learn proprietary systems. Essential Functions: Manage diesel technicians, ensuring the right tech is on the right job every time Schedule customer repairs so they can be completed efficiently Communicate with customers in a friendly, professional manner regarding service needs, job status, and repairs. Resolve escalated customer concerns or complaints in a timely and effective way. Enter repair work information into the computer and update as needed Cooperate with parts and sales departments to ensure a positive customer experience. Serve as the liaison between the shop and sales, warranty, and parts departments. Provide status updates, coordinate scheduling, and ensure alignment on customer and operational needs. Make quick, informed decisions to address issues as they arise. Maintain a calm, solutions-oriented approach during high-volume periods. Must be a leader with the ability to work in a fast-paced environment. Must be able to multi-task. Must be computer literate with the ability to learn our business system. This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate. We are an Equal Opportunity Employer.

Nutrition Services/Nutrition Services Employee Additional Information: Show/Hide Nutrition Service Employee Work Schedule: Monday thru Friday, 3.25 hours per day Benefits: Medical, Dental and Paid Time Off in accordance with the Nutrition Services Summary of Benefits Required Qualifications: * SNA classes in progress - Level I within 1 year of hire. * Understand and follow oral and written directions. * Understanding of sanitation and safety practices related to handling and serving food. * Ability to use standard kitchen equipment, utensils and measurements. * Basic food preparation including washing, cutting and assembling food items and ingredients. * Regular attendance. Physical Requirements: * Continuously stand, reach with one or both hands, lift up to 15 pounds; frequently twist, lift up to 40 pounds, push and pull up to 15 pounds; occasionally crouch, kneel, stoop, lift up to 50 pounds. Job Responsibilities: * Assemble food supplies, measure ingredients and assist with preparation of meals according to specifications from the Kitchen Manager or Assistant Kitchen Manager. * Assist with preparation of food for shipping to other locations. * Clean all food service equipment and preparation and service areas; wash dishes, pots, pans and utensils used in preparation and service of meal. * Set up serving line and gather carts, trays, napkins and utensils; place items in proper location for customers. * Assist with preparation of sandwiches, desserts, salads and other items. * Serve food to customers. * If needed per the Manager of Nutrition Services, assume duties of Kitchen Manager or Assistant Kitchen Manager. * Attend workshops, in-services, conferences or organizational meetings for continued professional growth and training. * Other duties as assigned.

The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information. **This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! ** Key Responsibilities: Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling. Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations. Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge. Training: Participate in ongoing training and briefings to stay updated on changes in products and services. Information Maintenance: Keep updated on products, services, and promotions to meet business line goals. Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary. Requirements: ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred. Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously. Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook. Customer Service Experience: Minimum of 2 years of phone customer service experience Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment. Communication Skills: Strong verbal, written, and interpersonal communication skills. Problem-Solving: Excellent listening and problem-solving abilities. Team Player: Ability to work effectively in a team environment. Additional Info: Annual Salary: $50-60K Schedule: 8:00 am- 5:00 pm M-F Location: 100% In-Office Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Service Consultant For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today! With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service. Responsibilities * Oversee drive lane to ensure prompt, courteous, and effective service * Ensure daily inventory of tech time is consistently sold by efficiently distributing work * Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer Qualifications * Detail-oriented with exceptional organizational and time-management skills * Demonstrated ability to manage others * Exceptional written and verbal communication skills * Professional, well-groomed appearance What We Offer: * Medical, Dental & Vision * Short Term & Long Term Disability * 401k with Match * HSA/Flexible Spending * Paid Vacation * Growth Opportunities * Paid Training/OME Certification Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.

Nutrition Services/Nutrition Services Employee Additional Information: Show/Hide Nutrition Service Employee Work Schedule: Monday thru Friday, 3.0 hours per day Pay: $19.44/hour (Plus additional pay based on certification levels held per the Nutrition Services Labor Agreement) Benefits: Medical, Dental and Paid Time Off in accordance with the Nutrition Services Summary of Benefits Required Qualifications: * SNA classes in progress - Level I within 1 year of hire. * Understand and follow oral and written directions. * Understanding of sanitation and safety practices related to handling and serving food. * Ability to use standard kitchen equipment, utensils and measurements. * Basic food preparation including washing, cutting and assembling food items and ingredients. * Regular attendance. Physical Requirements: * Continuously stand, reach with one or both hands, lift up to 15 pounds; frequently twist, lift up to 40 pounds, push and pull up to 15 pounds; occasionally crouch, kneel, stoop, lift up to 50 pounds. Job Responsibilities: * Assemble food supplies, measure ingredients and assist with preparation of meals according to specifications from the Kitchen Manager or Assistant Kitchen Manager. * Assist with preparation of food for shipping to other locations. * Clean all food service equipment and preparation and service areas; wash dishes, pots, pans and utensils used in preparation and service of meal. * Set up serving line and gather carts, trays, napkins and utensils; place items in proper location for customers. * Assist with preparation of sandwiches, desserts, salads and other items. * Serve food to customers. * If needed per the Manager of Nutrition Services, assume duties of Kitchen Manager or Assistant Kitchen Manager. * Attend workshops, in-services, conferences or organizational meetings for continued professional growth and training. * Other duties as assigned.