City Minneapolis State/Province Minnesota Country United States Department DELIVERY_ACCOUNT_OPERATIONS Date Friday, January 16, 2026 Working time Full-time Ref# 20036643 Job Level Individual Contributor Job Type Experienced Job Field DELIVERY_ACCOUNT_OPERATIONS Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
33,360
Annual Base Salary Maximum
66,720
$38k-51k yearly est. 1d ago
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Property & Casualty Insurance Customer Service Representative
Farmers Union Agency 4.6
Service advisor job in Saint Paul, MN
We're hiring for a Property & Casualty Insurance Customer Service Representative to support our clients with auto, home, and other insurance needs. This position offers a mix of in-office collaboration and remote flexibility after training. Prior insurance experience preferred, but not required. We value strong customer service skills, attention to detail, and a willingness to learn.
Responsibilities
• Assist clients with auto, home, commercial and farm P&C insurance questions
• Make policy changes, process renewals, and handle cancellations
• Explain coverage, billing, and policy documents in a clear, friendly way
• Issue ID cards, certificates of insurance, and other policy requests
• Work with insurance carriers to resolve client needs
• Keep client information accurate and up to date
• Spot opportunities to help clients with additional coverage and refer them to licensed producers
• Deliver excellent customer service by phone and email
• Assist the Licensed Agent/Producer in operating and growing their business.
Qualifications
• Customer service, administrative, retail, hospitality, banking, mortgage, or call-center experience
• Strong communication and organization skills
• Comfort using computers and learning new systems
• Ability to manage multiple tasks and stay detail-focused
• Active Property & Casualty license or able to obtain within 60 days.
What We Offer
• Health, dental, vision, life, and LTD insurance
• 401(k) with employer match
• Bonus based on performance
• Flexible Schedule
• Paid time off and holidays
• Supportive, collaborative work environment
• Opportunities for growth, training, and leadership in shaping agency operations
$31k-39k yearly est. 3d ago
Energy Programs Customer Engagement Associate
Frontier Energy, Inc.
Service advisor job in Chanhassen, MN
At Frontier Energy, we're more than just engineers and professionals-we're a team of innovators, problem-solvers, and visionaries dedicated to advancing clean energy solutions. Our mission is to pioneer the intelligent use of energy for a sustainable and resilient future.
We offer a collaborative and dynamic workplace where your ideas are heard, nurtured, and transformed into impactful solutions. With a flat hierarchy and open-door policy, every team member is empowered to experiment, take ownership, and make a real difference.
Beyond fostering an inspiring culture, we provide competitive compensation, comprehensive benefits, and opportunities for growth. Join us and be part of a team that's shaping the future of energy while leaving a positive impact on the world.
The Energy Programs Customer Engagement Associate will engage directly with end users, contractors, and trade allies to promote and document energy-efficient upgrades across building systems such as lighting, HVAC, motors, and controls within Frontier Energy's Minnesotaservice area.
Key Responsibilities
Conduct in-person, virtual, and phone-based outreach, including cold calls, to engage new and existing program participants such as building owners, facility managers, and contractors,.
Build and maintain strong, enduring relationships with a portfolio of customers, trade allies, and contractors, to drive ongoing project flow and sustained engagement with Frontier Energy's programs.
Use technical knowledge of building systems (lighting, HVAC, motors, and controls) to support customer pursuit of energy conservation opportunities.
Proactively schedule and perform site visits to pursue customer engagement activities including presentations, meetings, and audit and project support.
Serve as a trusted advisor, helping participants understand energy efficiency benefits, navigate program requirements, and maximize available incentives.
Deliver persuasive yet genuine communication that influences participation and drives measurable program impact without relying on scripted sales methods.
Develop and execute strategic engagement campaigns that align with program goals and community needs.
Track and report on participation metrics, outreach effectiveness, and project progress.
Identify participation barriers and collaborate with program leadership to develop effective solutions.
Travel regularly throughout Frontier Energy's Minnesotaservice area for site visits, meetings, and outreach events.
Support additional activities related to energy conservation, analysis, reporting, and customer service as needed.
Required Qualifications
2-3 years of experience in outreach, customer engagement, energy efficiency, HVAC, or related technical or field-based roles.
Strong verbal and written communication skills, with the ability to convey complex technical information clearly and persuasively.
Proven ability to initiate conversations (cold calling) and convert interest into lasting relationships that generate short-term engagement and long-term participation.
Demonstrated skill in influencing stakeholders-contractors, customers, and community partners-through credibility and authenticity rather than pressure tactics.
Excellent organizational and time management skills with the ability to handle multiple priorities.
Proficiency in Microsoft Word , Excel , PowerPoint , and Outlook .
Preferred Qualifications
Knowledge of building systems and energy efficiency measures, including HVAC, lighting, motors, and controls.
Experience conducting energy audits, site verifications, or rebate processing.
Prior experience in community or contractor outreach within the energy efficiency or construction sectors.
Familiarity with utility-sponsored energy efficiency programs and associated reporting or compliance processes.
Proven success developing long-term professional relationships that result in sustained program growth.
Adjustments made to better focus on activities driving projects with existing customers.
$30k-42k yearly est. 1d ago
B2B Customer Service Representative ($50-60K)
Ultimate Staffing 3.6
Service advisor job in Eden Prairie, MN
The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information.
**This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! **
Key Responsibilities:
Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling.
Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations.
Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge.
Training: Participate in ongoing training and briefings to stay updated on changes in products and services.
Information Maintenance: Keep updated on products, services, and promotions to meet business line goals.
Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary.
Requirements:
ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred.
Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously.
Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook.
Customer Service Experience: Minimum of 2 years of phone customer service experience
Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment.
Communication Skills: Strong verbal, written, and interpersonal communication skills.
Problem-Solving: Excellent listening and problem-solving abilities.
Team Player: Ability to work effectively in a team environment.
Additional Info:
Annual Salary: $50-60K
Schedule: 8:00 am- 5:00 pm M-F
Location: 100% In-Office
Type: Direct Hire
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
$50k-60k yearly 3d ago
Banking Customer Service
Dexian
Service advisor job in Minneapolis, MN
Title: Banking customer service #990524
Contract Duration: 6-8 Months
Pay Range: $22-$24/hr
We are hiring 2 Service Professional to support Corporate, Commercial, Business Banking and Wealth Management clients as they transition to our new application. These individuals will handle high volume of inquiries received. The ideal candidate will demonstrate excellent phone etiquette, professionalism, and strong multitasking abilities. They should be quick learners, resourceful in problem solving, and skilled at navigating errors to deliver timely resolutions.
- Respond to client inquiries in a professional and courteous manner.
- Troubleshoot and resolve application-related problems and errors efficiently.
- Provide clear guidance and support to customers navigating the new system.
- Document customer interactions and resolutions accurately.
- Collaborate with internal teams to escalate complex issues when necessary.
- Maintain a high level of professionalism and customer service at all times.
- Excellent phone etiquette and written communication skills.
- Strong multitasking abilities and attention to details.
- Resourceful problem solver, able to work independently and as part of a team.
- Previous customer service and technical support experience preferred.
We are available for clients from 7:00 AM - 7:00 PM CT. M-F.
Work from office 3 days and work from home 2 days, however, during 5-6 weeks of training, it is preferrable to be in the office 5 days.
$22-24 hourly 1d ago
eCommerce Customer Experience Specialist
Curio Brands 3.7
Service advisor job in Minneapolis, MN
About the Role
At CURiO Brands, we create beautifully designed products and experiences that bring joy, comfort, and connection to everyday life. The eCommerce Customer Experience Specialist supports the Customer Experience (CX) team in overseeing the full customer journey for Thymes, Capri Blue, and Otherland.
This role is for a Gorgias and Shopify power-user who can optimize our CX tech stack while delivering exceptional, hands-on customer service that reflects our brands' warmth, artistry, and attention to detail. You will be an essential part of shaping a premium journey that builds lasting relationships and drives customer loyalty.
***This role is for candidates that reside in CT, FL, GA, IL, KY, MA, MN, MS, NY, OH, TX, WI***
What You'll Do
System Optimization & Operational Excellence
Gorgias Mastery: Manage daily ticket operations and take full ownership of optimizing inbox structure, tagging, rules, and macros to maximize efficiency.
AI & Automation Implementation: Lead the testing and implementation of Gorgias automation flows and AI-assisted replies to reduce manual tasks while strictly preserving a human, brand-appropriate touch.
Shopify & Workflow Integration: Partner with Fulfillment and Operations to streamline workflows for shipping, gifting, returns, and replacements using the Shopify ecosystem.
Data & Analytics: Utilize Gorgias and Business Intelligence (BI) tools to track KPIs like CSAT, NPS, and resolution time, translating these insights into recommendations for site UX and packaging improvements.
Deliver Premium, Personalized Service & Support
Concierge-Style Support: Provide high-end service through email, chat, and phone, including personalized gifting guidance and fragrance recommendations.
End-to-End Resolution: Accurately and efficiently resolve customer inquiries, managing every case from initial contact through final resolution.
Brand Storytelling: Maintain a consistent tone across all communications, ensuring every interaction aligns with the unique brand voice of Thymes, Capri Blue, and Otherland.
Service Standards: Help implement service playbooks, quality assurance (QA) standards, and escalation protocols to maintain excellence.
Customer Delight: Assist in executing "surprise-and-delight" moments, loyalty gestures, and personalized post-purchase touchpoints.
As a Curio Team Member
You exemplify CURiO Cornerstones and strive for personal leadership in your role.
You collaborate across teams and maintain a positive, respectful, and cooperative workplace environment.
You take ownership of your professional development by seeking learning opportunities and staying current in your field.
You manage your time effectively and work with others to contribute to team and company goals.
You maintain and protect company proprietary information.
You follow all safety guidelines, report concerns promptly, and maintain a clean, safe, and organized workspace.
You understand that success in your role could include occasional extended work hours as necessary to meet seasonal deadlines and that periodically, you may be asked to perform other duties not included in your role description.
What You'll Bring
Deep Technical Experience: 3+ years of hands-on experience in eCommerce support, with demonstrated expertise in Gorgias and Shopify.
Automation Proficiency: Proven ability to build and optimize helpdesk automation, tagging architecture, and AI-driven responses.
Communication & Empathy: Strong verbal and written communication skills with a highly empathetic and organized approach to problem-solving.
Analytical Mindset: A clear understanding of customer experience KPIs and how to use data to uncover root causes of issues.
Additional Information
Travel Requirement: up to 5%
Work Environment: General office or home office environment
Physical Requirements: Occasionally required to lift and/or move items weighing 10 - 15 pounds.
When in a facility, occasional exposure to dusty and fragrant conditions
Health & Welfare Benefits
Eligibility begins on the first day of the month following 30 days of employment unless noted otherwise:
Medical, Dental, Disability Insurance (cost shared)
Life/ AD&D Insurance (employer paid)
Additional voluntary benefit offerings (employee paid): Vision, Accident, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Voluntary Term Life Insurance, AD&D
401(k) - After 6 months of employment on next quarterly entry date
Equal Opportunity Employer
Curio is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
$31k-37k yearly est. 18h ago
Customer Service Representative
Taylor Corporation 4.3
Service advisor job in Mankato, MN
Come Work with Us!
Taylor is proud to now offer "DailyPay". With "DailyPay", you can get paid on your very first day. No more waiting for direct deposit or a paper check!
partners/taylorcorp/
Taylor Corporation is a growing, dynamic company with bigplans for the future-and our people. Family owned and proud of it, we power our employees' potential and strive to createopportunityand security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul.
Ready to build a career? It's time to look at Taylor.
Your Opportunity: Navitor, a branch of Taylor Corporation, is looking for a new Customer Service Representative to join the team onsite in our North Mankato, MN facility!
Your Responsibilities:
Work with our customers and sales representatives by taking incoming calls and making outbound calls
Enter and process orders with our internal systems
Demonstrate flexibility in dealing with the personal and stylistic differences of internal and external customers
Represent the company and its products in a courteous and professional manner
Continuously evaluate andidentifyopportunities to drive process improvements that positivelyimpactthe customer's experience
Your Shift:
1st Shift; Monday - Friday, 7:30am - 4:00pm
Onsite at 1750 Tower Blvd. North Mankato, MN 56003
You Must Have:
1+ experience in a Customer Service related field
Strong written and verbal communication skills
Professional phone and email etiquette
Strong multi-tasking, attention to detail and analytic problem-solving skills
We Would Also Prefer:
High school education or equivalent
Strong knowledge of printing process and pricing
Strong computer experience with a preference in Microsoft Office
Theanticipatedhourly range for this position is $16.00 - 20.00. The actual base offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just onecomponentof Taylor Corporation's total compensation and benefits package for employees.
About Taylor Corporation
One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands.
With more than 50 years of categoryexpertiseand10,000 employeesspanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and64 hoursof annual holiday pay.
The Employerretainsthe right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin,veteranor disability status.
Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
$32k-37k yearly est. 4d ago
Customer Service Technician
Akkodis
Service advisor job in Bloomington, MN
Akkodis is seeking a Customer Service Technician for a Contract position with a client located in Bloomington, MN. Ideally looking for applicants to have a solid background in manufacturing and dispatching.
Pay Range: $22-25/hr. The rate may be negotiated based on experience, education, geographic locations and other factors.
Job Overview:
We are seeking experienced Customer Service Technician familiar with overseeing dispatching Tasks. This job is fit for you if you come in with experience into customer support and dispatching technicians.
If you are interested in this Customer Service Technician job in Bloomington, MN, then please click APPLY NOW. For other opportunities available at Akkodis go to ****************** you have questions about the position, please contact Vaneesh Prashar at ************.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ************************************************
The Company will consider qualified applicants with arrest and conviction records.
Management Level
I
Equiniti is a leading Shareholder Management Fin-tech Company, serving as the number one share registrar in the UK and number two in the USA. It specializes in providing top-notch infrastructure, technology, and solutions for shareholder administration, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.
EQ India is a Global competency centre of EQ Group. Our Indian team is an integral part of our success, with 1300 employees operating out of Bangalore and Chennai, forming 25% of our global workforce, and 40% of our employees being women. We are recognised as Top Employer in India by Top Employer Institute.
We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services.
There has never been a better time to join EQ.
Division/Business Function: (Please select the division for which you are going to hire)
IT - Our Technology teams in India deliver best-in-class Applications and Infrastructure services to the Group and are involved in key Digital Transformation initiatives that are being undertaken by the Group, including re-platforming, transformation to the Cloud and Application modernization projects. we've over 100 IT products supporting various clients across UK, Europe & US.
or
FSS - The Finance Shared Services is the backbone of our Finance Organisation, providing high quality data for Decision support, creating scalable processes to add value to customers by attracting and investing in the right talent. We cater AP, AR, R2R, P2P, Global procurement, Payroll, Regulatory reporting, statutory reporting, internal audit, ... to our EQ group.
or
Ops - Our operations team in India serves as an extension of the global operations business located in the UK and US. The team in India provides comprehensive support across various critical operational areas, including Share registration services, retirement solutions, Investment Services, Employee Services, KYC Operations, contact centre operations, and Reconciliation services. Within these functions, we handle both voice and non-voice tasks. Our units efficiently process a large volume of complex transactions, ensuring adherence to client SLAs regarding quality and timelines. Additionally, we possess expertise in managing regulated activities, which are overseen by highly competent resources dedicated to this specific role.
Job Summary:
Give a brief summary, in paragraph format, of how the role fits into the department and Equiniti. Describe the purpose of the job.
Sample Template: Join our team at EQ India and take on a crucial role in our IT department. We offer the opportunity to work on high-quality projects, adhering to strict coding international standards and using the latest technologies. As an expert in ______ (Eg. OOPS) and _____ (E.g .NET Framework), you will have the chance to grow and develop your skills, working with a team of talented professionals. You will also have the opportunity to learn about financial solutions and procedures and Shareholding solutions. Come and be a part of our wonderful team at EQ India!
Key Responsibilities:
Qualification / skills required:
Benefits:
Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:
31 days + 9 bank holidays (UK)
Business related certification expense reimbursement
Comprehensive Medical Assurance coverage for dependents & Parents
Two-way cab transport for staff working in UK & US shift
Accidental & Life cover 3 times of concerned CTC
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
$38k-67k yearly est. 4d ago
Customer Service Representative
Canteen One
Service advisor job in Minneapolis, MN
Let's talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast.
Let's talk about Opportunity!
As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you'll fit right in!
Let's talk about Perks!
At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free office coffee and pantry - North Loop location - 1 block from light rail transit - Free Parking - Dress for your Day - Canteen Avenue C (market) & Foodsby food delivery - Sporting event tickets frequently raffled off - Paid time off to volunteer for corporate sponsored events - Wellness programs ... you get the idea!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
A fresh approach to great results
Are you computer savvy and enjoy solving problems and talking to customers? This is not a "call center" and we don't sell widgets ... we focus on quality customer service in a complex environment. We are the direct channel between the Client and the Vendor. This entails intensive phone and computer work dealing with vending locations and vendors, and maintaining accurate computer records/inventory.
Requirements
Problem-solving and conflict resolution skills
Candidate must possess strong computer skills, including Microsoft Word and Excel
Excellent interpersonal communications skills
Strong customer service orientation
Positive internal and external work relationships
Professional composure in high-pressure, time-sensitive environment
Work independently
Preferences
JD Edwards (ERP system) experience a plus (or other ERP system, i.e. SAP, Oracle, PeopleSoft)
Education & Experience
High school degree required
A minimum of one year business experience in a customer service office environment, or a business setting requiring heavy customer service, computer and phone work is preferred.
If you find our company intriguing and the position sounds like a great fit ... what are you waiting for? Click Apply Now!
Achieving Leadership Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Keyword Search: CSR, Customer Service Representative
$31k-40k yearly est. 4d ago
Program Client Representative
Compeer Financial 4.1
Service advisor job in Saint Paul, MN
Helping cultivate your growth.
ProPartners Financial is the largest provider of credit programs for the direct sellers of crop inputs and seed in the nation with locations in St. Paul, MN and Normal, IL. Join us and be part of one of the most important and vital parts of the economy. We are proud to offer career opportunities for team members with varying backgrounds, experiences and interests.
How we support you:
Up to 9% towards 401k (3% fixed ProPartners contribution plus up to 6% match)
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
Learning and development programs and more!
Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.
Where you will work: This position offers a hybrid work option up to 50%and is based out of the Normal, IL or St Paul, MN office location.
The contributions you will make: This position provides high quality client service to support the effective delivery of credit products and services to current and prospective dealer clients for their customers.
A typical day:
Loan Processing
Gathers or seeks clarification when required from dealers to complete loan applications from dealer's customers.
Coordinates, reviews, and determines documents needed for transactions to perfect ProPartner's program requirements.
Coordinates, reviews for acceptance, and tracks the compilation of documents needed for loan originations or renewals.
Works within system designed workflows and accurately processes customer loan requests in accordance with dealer specific sales finance programs.
Scans and indexes documents into archival system and workflows.
Promotes loan processing efficiency by processing customer loan applications from all ProPartners Financial dealer relationships regardless of dealer affiliation.
Provides support and works closely with PPF credit team by coordinating information gathering and dealer communication for underwriting larger loans.
Client Service
Works closely with ProPartners Financial relationship management team members to meet client needs in the origination or renewal of transactions including new loans and servicing actions for existing loans.
Provides exceptional service and a consistent client experience to all clients and customers that aligns with the mission and vision of ProPartners Financial. The client contact may be by phone, email, and face to face visits. Client or customer requests may entail processing loan applications, loan servicing requests, calculating loan payoffs, verifying loan balances, providing guidance and answers to online banking questions, and answering general dealer program questions.
Works closely with dealers to on-board new dealers or new dealer representatives. Provides dealer training for loan application, documentation requirements and new technology. Additional dealer training may include using dealer extranet, submitting loan requests using on-line loan applications, obtaining electronic signatures, using loan funding applications, and other ProPartners credit delivery processes and tools to support client experience.
Engages with ProPartners Financial relationship team and clients to gain in-depth knowledge of dealer finance programs. Aligns dealer program criteria with PPF technology and system brand account configuration to support client experience.
Assists clients in account maintenance corrections. Interacts and coordinates with ProPartners Financial loan accounting team to correct transactions and maintenance account records.
Communicates and collaborates with internal team members to meet the needs of ProPartners Financial and internal and external clients.
Provides support as needed to other business units/teams within ProPartners.
Takes ownership of problems until they are resolved to the client's satisfaction which includes when to involve or notify others
Loan Servicing
Actively promotes ProPartners Financial (PPF) credit delivery products and services to enhance the client relationship and client efficiency. Consistently identifies and assesses client needs.
Reviews and maintains a variety of daily and monthly client reports.
Assesses credit scores and compares report findings to the Bureau Credit Union report to explain failures.
May assist risk asset team with delinquent accounts.
Assists with the renewal process and auto renewals for dealer clients.
Coordinates and supports dealer requests for movement of available funds between customer product specific loans.
Coordinates dealer requests for additional credit for customer accounts.
Coordinates dealer requests for extension of maturity dates for customer accounts.
Miscellaneous Support
Provides office coverage during normal business hours.
Provides phone support for dealer and customer calls.
May participate in managing incoming and outgoing mail for clients and/or customers.
Keeps current on process or procedure updates, as well as current ProPartners news.
May serve on projects as stakeholder or participate in testing new systems or applications.
The skills and experience we prefer you have:
Associate's degree or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
Strong customer service experience.
Entry-level experience loan processing or servicing in financial institution, preferred but not required.
Attention to detail and accuracy.
Mathematical and problem-solving skills.
Time management and prioritization skills.
Organizational, listening, written/verbal communication, and interpersonal skills.
Flexible and adaptable to changing situations.
Ability to multi-task in a fast-paced environment.
Ability to work both independently and cooperatively with other team members to service all aspects of the client needs.
#IND200
How we will take care of you:
Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.
Base Pay$45,900-$65,000 USD
ProPartners Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Must be authorized to work for any employer in the US. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.
Click here to view federal employment laws applicable for applicants.
$45.9k-65k yearly 4d ago
Ridgewater College - Bookstore, Customer Service
Ridgewater College 3.5
Service advisor job in Hutchinson, MN
Listen Information * Fall and spring semesters * Day and afternoon hours (Bookstore hours are 7:45am - 3:30pm, Mon-Fri) * Average 15 hours/week * 1-2 positions available Details Hutchinson campus is seeking students who are friendly and outgoing to assist in the bookstore. Duties include:
* cashiering
* stocking shelves
* checking expiration dates
* merchandising displays
* light housekeeping
* additional duties as arises
$41k-47k yearly est. 41d ago
Customer Experience Consultant
Tom Kadlec Kia
Service advisor job in Rochester, MN
Customer Experience Consultant Rochester, MN Join the Fastest Growing Dealership in Rochester - Tom Kadlec Kia is Hiring Sales Pros!
Brand-New State-of-the-Art Facility | $200K Earning Potential | 5-Day Work Week | No Sundays Ever
Are you ambitious, energetic, and ready to take control of your future? Tom Kadlec Kia is booming, and we're expanding our award-winning team of sales professionals. With a new state-of-the-art facility, this is your chance to grow your career with a dealership that's going places - fast.
Whether you're a seasoned pro or new to sales, we'll set you up for success with guaranteed pay during training, world-class coaching, and the tools you need to thrive in a fun, competitive, and supportive environment.
Income Potential: $50,000-$200,000/year
Why You'll Love Working Here
401(k) with Company Match - Traditional & Roth options
Generous Paid Time Off - Enjoy vacation days, sick leave, and work-life balance
Comprehensive Insurance Coverage - Including medical, dental, and vision plans
Employer-Paid Life Insurance - Protection for you and peace of mind for your loved ones
Short-Term & Long-Term Disability Coverage - We've got your back when life throws a curveball
Critical Illness & Accident Insurance - Additional protection when you need it most
Flexible Spending (FSA) & Health Savings Accounts (HSA) - Tax-advantaged ways to manage health costs
24/7 Employee Assistance Program - Confidential support for life's challenges (up to 10 sessions per year)
Employee Discounts - Save on vehicles, service, and parts
Financial Planning Resources
Supportive, Experienced Management - Work with professionals who care about your success
Positive Team Culture - Clean, friendly, and collaborative work environment
Paid, Hands-On Training - Learn and grow with industry-leading training and support
Competitive Pay Plan - Earn what you're worth with a strong, performance-based pay structure
Opportunities to Advance - A place to build your career and grow with us
Unlimited Earning Potential - Commission-based with six-figure opportunity.
Guaranteed Pay During Training - Get off to a strong start.
Career Growth - Join a growing dealership with room to advance.
Winning Team Culture - Celebrate successes together.
Christmas Bonus - Because we believe in rewarding hard work.
Closed on Sundays - Dedicated time off for rest and family
What You'll Do
Help customers find the perfect vehicle for their lifestyle
Build strong relationships & provide a customer-first experience
Become a brand & product expert (we'll train you!)
Work closely with Sales Managers to improve skills & grow your success
What We're Looking For
Sales or customer service experience is a plus (but not required)
Outgoing, positive, and driven personality
Excellent communication & people skills
Coachable, competitive, and motivated by performance-based pay
Valid driver's license & clean driving record
Why Tom Kadlec Kia?
At Tom Kadlec Kia, you're not just starting a job - you're launching a career with unlimited potential. We're family-owned, community-driven, and on a mission to create a culture where employees win, customers win, and the dealership wins.
Apply today and see how far you can go when you're backed by a team that believes in your success!
$50k-200k yearly Auto-Apply 5d ago
Customer Service
Zumbrota Drivetrain
Service advisor job in Zumbrota, MN
The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment.
Essential Duties & Responsibilities:
Takes incoming calls and make outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc.
Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others.
Examine records and related documents and correspondence to effectively address questions or concerns. Follow up with Customers to assure satisfaction and resolution.
Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints.
Exercises discretion and judgment and draws on detailed understanding of the company's policies and practices in resolving customer issues.
Requirements
Preferred Education and Experience:
High school diploma or equivalent required. Some college coursework preferred.
1+ year experience in a customer service role for a medium or large size corporation
Proficiency using Microsoft Office products including Excel, Outlook and Word.
Experience with Great Plains a plus.
Knowledge and Personal Attributes:
Strong organizational and communication skills, with a team orientated philosophy, and problem-solving skills.
Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers.
Strong attention to detail as well as accurate data entry skills.
Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
Ability to understand issues and make systematic and rational judgments based on relevant information.
Comfortable using the following tools on a continual basis: computer, 10 key, telephone, copier, and fax.
Ability to multitask is a must.
Salary Description 20-25
$30k-37k yearly est. 36d ago
Customer Service Advisor
Research & Diagnostic Systems
Service advisor job in Minneapolis, MN
By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
Pay Range:
$18.40 - $25.30
By joining the Bio-Techne team you will have an impact on future cutting-edge research. Bio-Techne, and all its brands, provides tools for researchers in Life Sciences and Clinical Diagnostics.
Position Summary:
Primarily responsible for assisting the Bio-Techne Sales organization with order processing, problem solving, responding to order status inquiries, resolving customer service complaints, and any additional activities contributing to higher level support of customer needs. The responsibilities of this position, are to answer sales and customer calls for product availability and order status, communicate and coordinate activities with customers, other Bio-Techne entities and Sales Reps to get orders processed and shipped out. Provide product and pricing information to customers. Follow up on customer complaints, questions, and product returns to ensure customer satisfaction. Proactive monitoring of key customer or product orders to ensure smooth fulfillment.
Key Responsibilities:
â–ª Enter orders into the company ERP Microsoft Dynamics (AX), accurately and efficiently, obtaining clarification from the Customer, Sales rep, Finance, etc. as necessary.
â–ª Primary point-of-contact to customer post-sale for non-technical problems and questions related to their order. Ensure the customer's needs and expectations regarding their order are met. Follow through with requests to completion or escalate when appropriate.
â–ª Contribute to the maintenance of lasting relationships with customers through knowledgeable communication and proactive resolution of questions or issues. Manage all aspects of the order cycle as necessary to ensure customer satisfaction.
â–ª Effectively manage work situations of moderate degree of complexity, which could impact company image and/or sales dollars and costs.
â–ª Provide non-technical products and pricing information to customers through phone, email or other channels as needed.
â–ª Connect callers to appropriate departments as needed.
â–ª Create and document service complaints in Salesforce for escalation/follow up as needed.
â–ª Follows company policies and practices as outlined in Handbook and follow guidelines regarding safety as outlined in the AWAIR, Chemical Hygiene and Exposure Control manuals in accordance with the job.
â–ª Performs additional duties as assigned.
Qualifications
Education and Experience:
â–ª Associates or bachelor's college degree in Business, Sales, or Marketing or other field preferred, or equivalent work experience including prior work as a Customer Service Associate.
â–ª High School diploma is required with at least 3 years of relevant customer and/or sales facing experience in a fast-paced environment.
â–ª Good communication skills, both verbal and written, and a pleasant phone presence required.
â–ª Must have the ability to problem solve and possess organizational and multi-tasking skills.
â–ª Ability to independently prioritize and re-prioritize based on urgency and complexity of issues.
â–ª Complete proficiency in ERP Microsoft Dynamics (AX) and other current Bio-Techne systems, including Salesforce desired.
â–ª A working knowledge of Microsoft Outlook, Word, and Excel as well as computer entry and/or typing skills are required.
Knowledge, Skills, and Abilities:
â–ª Skills in assisting customers and sales in problem solving related to customer service issues, including the ability to identify and appropriately evaluate a course of action.
â–ª Improve service through continually meeting and interacting with our customers and other internal departments to maintain your knowledge of products, programs, customer's needs, new products, product availability and the production plans.
â–ª Skills taking and providing accurate, detailed product information.
â–ª Ability to act independently on routine assignments or projects.
â–ª Ability to plan, organize and multi-task to complete assignments in an efficient manner.
â–ª Ability to communicate professionally, both oral and written.
â–ª Ability to pay attention to details and perform at a high level of accuracy.
â–ª Ability to work independently and with a team.
â–ª Ability to resolve interpersonal challenges that arise in a changing environment or in a multi-person team situation.
â–ª Ability to work hours that conform to the department's needs.
â–ª Knowledge of Microsoft Outlook, Word, and Excel.
Why Join Bio-Techne:
We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
Nutrition Services/Nutrition Services Employee
Date Available: ASAP
Closing Date:
Until Filled
Thank you for your interest in Stillwater Area Public Schools!
The Stillwater Area Public School District has a long and proud tradition of high expectations, high standards and outstanding achievement. Our schools are safe and welcoming places where students receive personal attention from adults who care about them. Helping students learn and grow is a big job, and it takes hundreds of dedicated and caring staff to make it happen. We're proud of our incredible staff working on behalf of over 8,000 students every day. Our roles may vary, but one thing is the same - our shared passion to have a meaningful impact on the lives of students in the community we love. It's why people join our team and it's why they stay here.
JobTitle: Nutrition Services Employee - Lake Elmo Elementary
Job Summary: To perform a variety of support responsibilities for food service operations including such things as food preparation (cooking), meal serving, clean up and cashiering, in a manner that contributes to the safe and efficient operation of the kitchen site and also the safe and timely availability/delivery of meals and/or services.
Hours per day: 5.75 hours per day, Monday - Friday (student contact days) 7:15 am - 1:00 pm
Start date: asap
Diversity: Black, Indigenous, and People of Color (BIPOC), women and LGBTQ+ candidates are strongly encouraged to apply. Stillwater Area Public Schools recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting our academic mission. Stillwater Area Public Schools is committed to attracting and retaining employees with varying identities and backgrounds.
Salary: Starting rate is $18.58 per hour.
Application Procedure: Apply online
Information about our salary and benefits can be found at: ****************************************************************************
$18.6 hourly 28d ago
*Current VOLT, EXPRESS, or SPHERION Temp Employees- Card Fulfillment Services
Travel Tags 3.9
Service advisor job in Minnesota
This application is for *current* temporary employees at Card Fulfillment Services or temps that have worked here in the last 30 days.
Please inform your current supervisor that you have submitted an application.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
This application is for *current* temporary employees at Card Fulfillment Services or temps that have worked here in the last 30 days.
Please inform your current supervisor that you have submitted an application.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
$34k-41k yearly est. 60d+ ago
Nutrition Services Employee - 5.75 hours
Mahtomedi Public Schools
Service advisor job in Minnesota
Support Staff/Lunchroom Assistant
Date Available: ASAP
Thank you for your interest in Stillwater Area Public Schools!
The Stillwater Area Public School District has a long and proud tradition of high expectations, high standards and outstanding achievement. Our schools are safe and welcoming places where students receive personal attention from adults who care about them. Helping students learn and grow is a big job, and it takes hundreds of dedicated and caring staff to make it happen. We're proud of our incredible staff working on behalf of over 8,000 students every day. Our roles may vary, but one thing is the same - our shared passion to have a meaningful impact on the lives of students in the community we love. It's why people join our team and it's why they stay here.
JobTitle: Nutrition Services Employee - Mahtomedi Middle School
Job Summary: To perform a variety of support responsibilities for food service operations including such things as food preparation, meal serving, clean up and cashiering, in a manner that contributes to the safe and efficient operation of the kitchen site and also the safe and timely availability/delivery of meals and/or services.
Hours per day: 5.75 hours per day, Monday - Friday (student contact days) 7:30 a.m. - 1:15 p.m.
Start date: ASAP
Diversity: Black, Indigenous, and People of Color (BIPOC), women and LGBTQ+ candidates are strongly encouraged to apply. Stillwater Area Public Schools recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting our academic mission. Stillwater Area Public Schools is committed to attracting and retaining employees with varying identities and backgrounds.
Salary: Starting rate is $18.92 per hour.
Application Procedure: Apply online here
Information about our salary and benefits can be found at: ****************************************************************************
$18.9 hourly 9d ago
Elective Services Consultant
Northwest Eye Clinic 3.4
Service advisor job in Golden Valley, MN
With five locations throughout the Twin Cities metro area, Northwest Eye is among the largest specialty eye care providers in the Midwest. Our environment is both dynamic and adaptable! The variety of patients you interact with each day and cutting-edge eye health practices will keep you at the top of your game.
Do you love to talk with patients and share possible surgical options for improved vision? Northwest Eye has an opening for a Elective Services Consultant within our Specialty Center.
SUMMARY
The Elective Services Consultant works with surgeons, clinic staff members, and patients for growth of the elective service line. The primary responsibility is to educate patients on their elective care options and to increase the number of eligible patients that choose services by providing an exceptional patient experience and subject matter expertise. This individual is an educational resource for patients and is instrumental to the growth of elective services. Elective services include, but are not limited to, LASIK, Advanced Cataract options and dry eye services. Starting base pay is $50,000-$54,000/year with quarterly bonus potential.
ESSENTIAL JOB RESPONSIBILITIES
Patient Care Coordination
Provide exceptional personal service and attention to patients during their visit to the clinic.
Talk to patients over the phone and in person about the benefits of our elective services.
Explain all paperwork, obtain necessary signatures, and collect payment when appropriate with established protocols.
Explain the procedures and evaluation process in a manner that prepares the patient.
Support the evaluation process by problem solving and coordinating the visit, including engaging the surgeon or site manager, as necessary.
Close the visit with the patient and subsequent workflows, including scheduling the surgery and finalizing the pricing.
Assists patients with pre- and post-operative preparations for smooth and comfortable surgical experience.
Inquiry Follow Up
Performs telephone and one-on-one follow-up with prospective patients.
Counsels patients on the benefits of elective services and follows established protocols regarding access, cost, and process for elective services.
Use and maintain daily task management system for continuous and accurate follow up of potential surgery patients, from all sources.
Responsible for assessing patient needs, financial counseling, lead tracking, reporting, and follow up with professional communication.
Patient Scheduling
Schedule patients for appointments with the surgeons for surgery or evaluation.
Maintain distribution process of patients to surgeons, as established by protocols.
Document sales notes for each patient in database system.
Assist with patient registration, discussion of patient scheduling access, and check-in as needed.
Administrative
Interact effectively with regional team members, managers, surgery technical staff, surgery schedulers, surgeons, administration, and other members of the management team to assure quality patient care.
Maintenance of a data base to track follow up calls, emails, and tasks.
Maintain sales and marketing information and education supplies at clinic sites.
Fully understand all elective service package details.
Support staff education on refractive surgery knowledge by participating with in-services and support development of presentations.
Produce reports from tracking software to meet the needs of surgeons and management.
Support marketing efforts as needed by organization.
Contributes to team effort by accomplishing related results as needed.
Other Duties
Encourage and participate in new aspects and offerings of our elective services.
Open to collaboration with regional team members and flexibility with changes.
Provide ideas and suggestions on how process, flow and offerings can be constantly improved.
Other tasks as assigned.
QUALIFICATIONS
High school diploma required.
College coursework preferred.
Experience in a medical office with extensive patient service experience.
Experience in ophthalmology or optometry preferred.
Sales experience preferred.
ESSENTIAL SKILLS AND ABILITIES
Understanding of ophthalmology terms and procedures, including refractive error, cataracts, MGD, and the anatomy of the eye
Patient-care focused approach and ability to interact with patients consistently throughout the day.
Professional communication skills and ability to educate and support patient decision-making.
Able to clearly document activities in a computer tracking system.
Organized and can move between multiple tasks while maintaining progress in work and attention to detail.
Excellent oral and written communication skills.
Strong organizational and multi-tasking abilities.
BENEFITS
Health Insurance (medical, dental, vision, HSA)
Paid Time Off (PTO)
Holiday Pay
401K Retirement Savings Plan
Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
Employee Assistance Program
Employee Discounts
About Us:
Northwest Eye Clinic provides a wide range of service offerings from comprehensive pediatrics, cataract surgery and premium lens implants, treatment of corneal and retinal disease and glaucoma, oculofacial and esthetic services to LASIK and total eye care that allow us to care for all ages, from newborns to seniors. Our doctors, surgeons, and eye care professionals are true professionals with uncommon enthusiasm for education patients about eye care. We make patient education our focus and encourage patients to Be Eye Wise about their eye health.
Northwest Eye and MN Eye Consultants are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to *******************
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$50k-54k yearly 2d ago
Nutrition Service Employee - 3 hours/day
Mounds View Public Schools 4.3
Service advisor job in Shoreview, MN
Nutrition Services/Nutrition Services Employee Additional Information: Show/Hide Nutrition Service Employee Work Schedule: Monday thru Friday, 3.0 hours per day Pay: $19.44/hour (Plus additional pay based on certification levels held per the Nutrition Services Labor Agreement)
Benefits: Medical, Dental and Paid Time Off in accordance with the Nutrition Services Summary of Benefits
Required Qualifications:
* SNA classes in progress - Level I within 1 year of hire.
* Understand and follow oral and written directions.
* Understanding of sanitation and safety practices related to handling and serving food.
* Ability to use standard kitchen equipment, utensils and measurements.
* Basic food preparation including washing, cutting and assembling food items and ingredients.
* Regular attendance.
Physical Requirements:
* Continuously stand, reach with one or both hands, lift up to 15 pounds; frequently twist, lift up to 40 pounds, push and pull up to 15 pounds; occasionally crouch, kneel, stoop, lift up to 50 pounds.
Job Responsibilities:
* Assemble food supplies, measure ingredients and assist with preparation of meals according to specifications from the Kitchen Manager or Assistant Kitchen Manager.
* Assist with preparation of food for shipping to other locations.
* Clean all food service equipment and preparation and service areas; wash dishes, pots, pans and utensils used in preparation and service of meal.
* Set up serving line and gather carts, trays, napkins and utensils; place items in proper location for customers.
* Assist with preparation of sandwiches, desserts, salads and other items.
* Serve food to customers.
* If needed per the Manager of Nutrition Services, assume duties of Kitchen Manager or Assistant Kitchen Manager.
* Attend workshops, in-services, conferences or organizational meetings for continued professional growth and training.
* Other duties as assigned.