Service advisor jobs in Mobile, AL - 265 jobs

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. Maintain confidentiality of information. Put up discarded or returned merchandise. Perform cashier associate duties, as necessary. Perform pricing duties, as necessary. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned. Qualifications Minimum Must be 18 years of age. High school diploma or equivalency. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Preferred Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. Possess a proficient working knowledge of office, front end systems and equipment. Possess proficient computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organizational skills. High standard of integrity and reliability. Required Behaviors Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. Business-driven showing passion for the business, delivering results consistently. Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities Compliance with all company policies and procedures. Must complete service training within sixty (60) days of position start date. Job Tag #WD

Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Job Description We are hiring in our Robertsdale, AL location. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! In this role, you can expect to: · Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded · Have extensive knowledge of the products we sell and the services we provide · Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity · Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer · Source parts from outside vendors and coordinate delivery · Prepare end of shift drop and shift report; Understand various payment types · Maintain the safety of both our customers and team members Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Requirements What we'd like to see: · A dedicated individual who works well with others and is excited to be part of our team! · High School Diploma or GED · Good verbal and written communication skills · Previous cashier and customer service experience; experience in repair or parts shop preferred · Strong suggestive selling skills · Basic computer skills · Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions · A valid driver's license

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $40,000.00 - $80,000.00 Yearly Salary is negotiable. Zip Code: 39553

Job DescriptionService Advisor Department: Service Reports To: Service Manager The Service Advisor works proactively to ensure the daily operation of the service reception, and that other service needs and expectations are met, from customer inquiry through the completion of the invoice and follow-up. This work contributes to an optimized utilization of the service shop and long profitable relations with the customer. Benefits Health Insurance 401(k) Retirement Plan Paid Time Off (PTO) Competitive Wages Flexible Scheduling Position Purpose: An integral and vital part of the customer service experience is the manner in which service personnel interact with our customers. This position is crucial to achieve the highest customer satisfaction by performing his / her duties in accordance with current OEM practices and our company's and procedures. Accountabilities This position is responsible for the receipt and flow of all incoming work, communication with customers and constant communication with all other internal departments. Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information required for proper repairs, contacting customer and invoicing. Write up customers' vehicle issues and concerns or maintenance requirements accurately and clearly. Obtain customer signature on the repair order and provide customer a copy of the repair order. Must be able to understand, communicate, and evaluate all vendors and Int'l. Warranty guidelines, approval processes and policies during the write up and repair process. Establish customers' method of payment, Purchase Order requirements and estimate requirements if needed at time of write up. Investigate progress of vehicle repairs and contact customer with status changes / promise time if required. Ensure vehicles are parked in assigned areas, trucks are locked, and keys are tagged and properly stored. Explain completed work and charges to the customer. Keep up to date on all warranty policies and product changes to maintain effectiveness in this role. Have the ability to utilize Service Portal at the time of write up. Required Qualifications High degree of product and technical knowledge. Must be a team player with a strong sense of commitment to the customer. Must be self-motivated and have good written and verbal communication skills. Must conduct his / herself in a professional manner. Have the ability to work other shifts for coverage of sick days or vacation relief. Preferred Qualifications Microsoft programs and applications would be useful in this role. Good organizational skills Working knowledge of International and supplier / vendors warranty policies. The knowledge and understanding to communicate service maintenance requirements i.e. Oil change interval, axle lube changes, required adjustments etc. Performance Goals Gross Service Sales CSP Customer Response: Helpfulness of the Service Advisor Courteous Treatment by the service staff Explanation of Service Charges Accuracy of job write up by service advisor. Service Advisors concern about vehicle downtime. General Knowledge and Skills You Need Apply business acumen to understand operational processes and drive improved service performance and profitability. Maintain up-to-date product knowledge of International and IC Bus products and services to effectively support customer needs and business processes. Uphold safety and health standards by following policies and procedures to ensure a safe, compliant, and sustainable work environment for all employees. Utilize software and information technology effectively to perform daily tasks and support service operations. Communicate openly and respectfully with all stakeholders, fostering two-way dialogue, building consensus, and promoting clear, honest interactions. Deliver exceptional service by maintaining strong client relationships and consistently meeting the needs of internal and external customers. Take initiative and drive solutions by addressing issues proactively and seizing opportunities. Plan and prioritize effectively to achieve organizational goals through efficient resource allocation. Identify and resolve issues efficiently, escalating complex problems as needed. Collaborate proactively to support a cohesive work environment and achieve shared goals. Desired Education & Experience High school education or equivalent Relevant work experiences in a dealership position recommended Further education in a relevant field This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate. We are an Equal Opportunity Employer.

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. Job Summary The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to the customers while providing an excellent customer service experience. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Vehicle Purchase Discounts Employee Discounts on Parts and Service Repairs Aggressive Employee Referral Program with Bonus Opportunities Responsibilities: Greet customer in a friendly and professional manner. Listen to customers' concerns and accurately document their vehicle issues. Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and attentive service. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Distribute work between technicians according to store policy. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Satisfaction scores at or above company standards. Maintain good working relationships to foster positive employee relations. Comply with all company policies, procedures and safety standards. Other duties as assigned. Qualifications: Previous experience as a Service Advisor is a plus but not required. Good communication and customer service skills. Computer competency and basic math skills. Self-motivated with the ability to set and achieve targeted goals. Organizational and time management skills. Professional, well-groomed personal appearance. Strong record of positive customer satisfaction results. Clean driving record and valid driver's license. You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.

Service Advisor - Automotive Carlock - Mobile is seeking a Service Advisor to join our elite team We are looking for a polished professional with experience in service advising. In this role, you must be highly organized, detail focused, and confident in managing the needs of high net worth and celebrity clientele.Discretion, professionalism, and poise are not just expected. They are required at all times. You represent the company and brand both in and out of the dealership. This is a career for someone who understands that excellence in service is more than a job. It is a lifestyle. Responsibilities include but are not limited to • Managing a team of skilled technicians • Advising clients on repairs and identifying opportunities for premium services • Maintaining a deep understanding of scheduling and time management • Executing every task with extreme attention to detail • Ensuring the service area is always immaculate and client ready • Adhering to strict punctuality standards • Maintaining a professional appearance in proper business attire Schedule Monday through Friday from 7 AM to 6 PM. Some weekends may be required. Benefits Benefits include health insurance, dental and vision insurance, life insurance, paid time off, supplemental insurance policies, 401(k) plans, and paid Holidays. About Us Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional.At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you'll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.

Fausak Tires & Service is a full-service auto center. Since 1962, we have worked hard to provide the best service and customer care while reinvesting in our facilities, equipment and personnel. From our beginnings in a former root-beer stand in 1962 to the state-of-the-art shops of today, our difference has always been the people inside the buildings. We have and always will be focused on people, from our employees to our customers to our community. We believe that taking care of each other makes it easy to provide better service which separates us from the competition and delivers more value to our customers. The Sales and Service Advisor is responsible for selling and promoting all products and services offered by Fausak Tire by following the company's store standards and expectations. COMPENSATION: $35,000 to $55,000/YR + BONUS OPPORTUNITIES Principal Duties and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customers with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customers with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers. Other duties as assigned. Sales and Service Advisor Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement! Qualifications: Prior experience as a Service Advisor is helpful, but not required. Professional appearance and proven ability to work in a process driven environment. Possess valid driver's license or obtain a valid driver's license within 30 days of hire date. Ability to work a minimum of five days, including Saturday's. Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Benefits Benefits include health insurance, dental and vision insurance, life insurance, paid time off, supplemental insurance policies, 401(k) plans, and paid Holidays. About Us Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional. At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you'll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.

Empire Truck Sales, LLC is one of the largest Freightliner/Western Star Heavy Truck Dealerships in the Southeast. Due to continued growth, we are looking for a Service Advisor with strong customer communications skills who is a self-starter and a quick learner, to work with our service team. Empire offers rewarding careers with a leader in the transportation industry. Grow with us as we continue to expand our state-of-the-art facilities and services. We are always looking for good people with a heart for serving others to join our team. Responsibilities: Provide the best customer service in the industry to our visitors Act as the customer's main point of contact Work closely with the parts and service personnel to coordinate parts, labor, and sublet of needed repairs Deliver service-related needs to customers in a timely manner Open work orders Prepare for the closing of retail and warranty jobs Collaborate with a great team Assist in the day-to-day operations with Parts and/or Service Exhibit a high level of commitment and professionalism to customer satisfaction Qualifications Two years of experience in Parts and/or Service support role at an Automotive, Equipment, or Heavy Truck Dealership. Retail experience is preferred. Understanding the terminology of the truck business and keeping abreast of changes in product technology, incoming inventory, features, and accessories is a plus. Valid Driver's License; clean MVR Proficient in Microsoft Office Suite (Word, Excel, and Outlook) and other web-based programs Must be detail-oriented, organized, and can multitask in a fast-paced environment Willingness to invest time to master every step of our business process Able to work well within a team environment Good time management skills Excellent interpersonal and communication (verbal & written) skills Ability to build strong customer relationships Benefits: Competitive Wages In-House Training Medical/Dental/Vision Insurance Company-paid Short-term and Long-term Disability Coverage 401(k) Retirement Plan Advancement Opportunities Empire Truck Sales promotes a safe and drug-free workplace. The successful candidate must pass all pre-employment screenings, which include a background check and drug test upon offer acceptance. Empire Truck Sales, LLC is an Equal Opportunity Employer

Job Description Ross Downing Chrysler Dodge Jeep Ram of Mobile is looking for an experienced Automotive Service Advisor to join our team in Mobile, AL. At Ross Downing Chrysler Dodge Jeep Ram of Mobile, our goal is simple: make every customer a customer for life. We believe happy employees create happy customers, which is why we reward individuals who are motivated, driven, and ready to succeed. Every employee plays a critical role in our success, and we remain committed to delivering the same award-winning service and value our community has trusted for years. Our service department is closed on Sundays. Position Overview: Automotive Service Advisor / Writer Location: Mobile, AL Schedule: Monday-Friday | 7:30 a.m. - 6:00 p.m. Saturday | 8:00 a.m. - 2:00 p.m. We are seeking an experienced Service Advisor / Writer with at least 2 years of advisor experience or 3+ years of automotive dealership experience. Qualifications 2+ years of experience as an Automotive Service Advisor / Writer Excellent people skills with strong sales ability Ability to manage multiple customers while helping “drive” your assigned technician team Professional appearance and demeanor Strong phone communication skills Commitment to maintaining high CSI and delivering exceptional customer service Strong computer skills Positive attitude with a strong work ethic Ability to accurately estimate mechanical repairs based on technician recommendations Valid driver's license with a clean driving record Ability to pass a background check and pre-employment drug screening Responsibilities Greet and assist customers in person and over the phone to identify service needs Provide service recommendations and explain repair processes Accurately document customer concerns and service requests Communicate effectively with Service BDC, technicians, and customers Assist customers with maintenance planning and future service needs Provide regular service status updates to customers Enter customer information into dealership systems and maintain accurate profiles Order and receive parts as needed by the service department Occasionally assist with customer transportation and vehicle pick-ups Accept and process customer payments when necessary Deliver an exceptional start-to-finish customer service experience Stay up-to-date on products, services, warranties, and customer experience best practices Benefits & Perks Work for a progressive, high-performing dealership Locally owned and operated family dealer group with a great culture Collaborative, performance-driven team environment Competitive commission-based compensation with CSI and performance bonuses Outstanding earning potential Multiple opportunities for career advancement 401(k) with company matching Medical, Dental, Vision, and Life Insurance Paid time off Employee discounts Compensation Commission-based position with performance and CSI bonuses Annual earning range: $63,790 - $110,000+ This is a role where earning an exceptional living is absolutely achievable for a coachable, motivated, and hardworking professional. If you bring an outgoing personality and a positive, can-do attitude, you'll find a rewarding and challenging career with Ross Downing Chrysler Dodge Jeep Ram of Mobile. Equal Opportunity Employer Ross Downing Chrysler Dodge Jeep Ram of Mobile is an equal opportunity employer and does not discriminate or tolerate harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. Job Summary The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to the customers while providing an excellent customer service experience. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Vehicle Purchase Discounts Employee Discounts on Parts and Service Repairs Aggressive Employee Referral Program with Bonus Opportunities Responsibilities: Greet customer in a friendly and professional manner. Listen to customers' concerns and accurately document their vehicle issues. Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and attentive service. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Distribute work between technicians according to store policy. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Satisfaction scores at or above company standards. Maintain good working relationships to foster positive employee relations. Comply with all company policies, procedures and safety standards. Other duties as assigned. Qualifications: Previous experience as a Service Advisor is a plus but not required. Good communication and customer service skills. Computer competency and basic math skills. Self-motivated with the ability to set and achieve targeted goals. Organizational and time management skills. Professional, well-groomed personal appearance. Strong record of positive customer satisfaction results. Clean driving record and valid driver's license. You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.

Job DescriptionThe Service Advisor should be able to meet and greet customers with a positive attitude and a smile on their face. The Service Advisor needs to be able to answer question and identify the need for and sell the work on both repair and maintenance. The Service Advisor is the first-person customers make contact with. The Service Advisor is the liaison between customers and technicians who perform the maintenance and repairs as well as the entire dealership. Responsibilities:* The Service Advisor must be able to identify with the need and reasons for maintenance and repairs to the customers vehicle. The Advisor must be able answer customers question/inquires. questions Qualifications:* Proven work experience as an Advisor or similar role. * Familiar with and understand Service maintenance and needs.* Must have good communication skills with both customers and Technicians.* Paid Holidays and Vacation, 401 Retirement

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

NOW HIRING! **Service Writers\- A service writer is a professional who helps customers with their vehicle repair needs. They are responsible for greeting and updating clients on the types of services they offer and processing transactions upon completion. The ideal candidate will be someone with strong customer service skills and a great attitude. The service writer will be responsible for handling the transaction from the greeting of the customer, to recommending and ordering parts to handling the payment for the transaction. Duties include: Greeting customers Finding out what the needs of the customer are, and solving their problem. Relay all necessary information regarding costs, parts and work needed. Know different kinds of parts sold and be able to give details to the customer. Relaying the service order to the mechanics Making sure the job gets done in a reasonable amount of time and notifying the customer when ready for pickup. Handling cash and credit card payments Keeping the front counter and lobby clean Must be able available to work on Saturdays 8a\-2p Requirements Must be able to work with computers and able to learn company software. Excellent communication and customer service skills. Strong record keeping skills. The ability to understand and relate technical issues to the service team from customers' non\-technical descriptions. A high school diploma or equivalent is preferred. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"653176156","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Automotive"},{"field Label":"City","uitype":1,"value":"Mobile"},{"field Label":"State\/Province","uitype":1,"value":"Alabama"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"36608"}],"header Name":"Service Writer","widget Id":"417767000000072311","is JobBoard":"false","user Id":"417767000000181003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"417767000008418048","FontSize":"12","google IndexUrl":"https:\/\/krshrc.zohorecruit.com\/recruit\/ViewJob.na?digest=mTYiJKZ4mm9DMG9J5k1AgZvnoZY15Te6mMoUUW6rK4M\-&embedsource=Google","location":"Mobile","embedsource":"CareerSite","logo Id":"b4dx1fa6679ef38494e05a88f4245264c1d30"}

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work performed in a knowledgeable and detailed manner. Provide administrative support by preparing reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, filing documents and processing customer accounts. Administrative duties may be assigned in accordance with the office procedures of individual branches. DUTIES & RESPONSIBILITIES Communicate with customers, employees, and other individuals to answer questions, explain information relative to repairs being performed, schedule repairs, address complaints. Support Service Manager and Technicians with daily needs. Prepare invoices, open repair orders, reports, memos, letters, financial statements and other documents, using google sheets, Excel spreadsheet. Determine the status of the customer account and any payment needs prior to scheduling the work. Answer telephones, direct calls and take messages. Obtain authorization for all credit card payments and process credit card, cash, and charge account payments. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Estimate, schedule and invoice repairs in a knowledgeable manner Coordinate road call requirements. Follow up to be sure work is performed in a timely manner. Control cost, issue Purchase orders and make all required arrangements to facilitate the road call. Perform general office duties such as ordering supplies, parts for incoming jobs, maintaining records management systems, and performing basic bookkeeping work. Open, sort, and distribute incoming correspondence, including faxes and email. Responsible for cash drawer/petty cash. Maintain a clean and organized office area. Other duties assigned. EDUCATION & TRAINING High school diploma KNOWLEDGE & EXPERIENCE This requires a firm mechanical understanding of trucks and trailers. Average PC skills are required. G-Suite, Excel, word preferred. SKILLS & ABILITIES The ability to communicate the work performed in a knowledgeable and detailed manner. Strong written and verbal communication. Proven customer service Ability to sell FleetPride products and Services WORKING CONDITIONS WORK ENVIRONMENT The primary environment is characterized by Inside/Outside Conditions, Varied Temperature Changes, minimal chemical hazards, vibration, dust and vehicle noise FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Fausak Tires & Service is a full-service auto center. Since 1962, we have worked hard to provide the best service and customer care while reinvesting in our facilities, equipment and personnel. From our beginnings in a former root-beer stand in 1962 to the state-of-the-art shops of today, our difference has always been the people inside the buildings. We have and always will be focused on people, from our employees to our customers to our community. We believe that taking care of each other makes it easy to provide better service which separates us from the competition and delivers more value to our customers. The Sales and Service Advisor is responsible for selling and promoting all products and services offered by Delta World Tire by following the company's store standards and expectations. COMPENSATION: $35,000 to $55,000/YR + BONUS OPPORTUNITIES Principal Duties and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customers with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customers with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers. Other duties as assigned. Sales and Service Advisor Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement! Qualifications: Prior experience as a Service Advisor is helpful, but not required. Professional appearance and proven ability to work in a process driven environment. Possess valid driver's license or obtain a valid driver's license within 30 days of hire date. Ability to work a minimum of five days, including Saturday's. Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The Service Advisor should be able to meet and greet customers with a positive attitude and a smile on their face. The Service Advisor needs to be able to answer question and identify the need for and sell the work on both repair and maintenance. The Service Advisor is the first-person customers make contact with. The Service Advisor is the liaison between customers and technicians who perform the maintenance and repairs as well as the entire dealership. Responsibilities The Service Advisor must be able to identify with the need and reasons for maintenance and repairs to the customers vehicle. The Advisor must be able answer customers question/inquires. questions Qualifications Proven work experience as an Advisor or similar role. Familiar with and understand Service maintenance and needs. Must have good communication skills with both customers and Technicians. Paid Holidays and Vacation, 401 Retirement