Service advisor jobs in Mooresville, NC - 1,358 jobs

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #2491, located at: 10701 A McMullen Creek Parkway, Charlotte, NC 28226 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment #SHWSalesBL

Why Join Howden US? At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030. We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide- and we're looking for trailblazers to help shape the future. Why Howden? You'll Own It With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own. You'll Be Empowered We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise. You'll Be Part of Something Bigger Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. What is the role? The Client Service Representative plays a critical role in supporting the end-to-end client lifecycle-from onboarding through renewal and ongoing service. This role partners closely with Account Executives and Account Representatives to ensure timely, accurate, and compliant delivery of client documentation and service requests. You will serve as the operational backbone of the client team, coordinating with carriers, accounting, and internal service teams to ensure seamless execution and an exceptional client experience. The Client Service Representative combines strong attention to detail with proactive communication and problem-solving skills to maintain client satisfaction and operational excellence. What will you be doing? Client Onboarding & Data Management Collect and organize client data to support onboarding, renewals, and program changes. Maintain accurate records in internal systems, ensuring data integrity and audit readiness. Assist in setting up new client accounts, verifying information, and coordinating across teams for a smooth onboarding experience. Placement & Renewal Support Prepare renewal materials, marketing submissions, and side-by-side coverage comparisons to support placement activities. Coordinate with clients and carriers to gather, validate, and reconcile exposure data and program details. Track key renewal milestones and ensure timely completion of all deliverables. Proposal & Binding Develop draft client proposals, including financing options, coverage summaries, and supporting documentation. Facilitate the binding process by coordinating with carriers and ensuring all program details are accurately captured in systems. Verify accuracy of binders, endorsements, and policy confirmations before delivery to clients. Billing & Accounting Coordination Partner with accounting teams to manage invoices, allocations, and fee agreements. Ensure compliance with internal controls and regulatory requirements, including surplus lines tax filings. Investigate and resolve billing discrepancies promptly, maintaining clear communication with clients and internal stakeholders. Policy Issuance & Documentation Deliver policies, certificates of insurance (COIs), and Auto ID cards to clients accurately and on time. Review endorsements, renewals, and policy documents for completeness and accuracy. Maintain organized documentation in line with audit, compliance, and data standards. Ongoing Client Service Support mid-term adjustments and policy changes, ensuring timely confirmation and documentation to clients. Conduct audit checks and assist with ad hoc client reporting or analysis as requested. Respond promptly to client inquiries, providing clear, professional, and solution-oriented communication. Key Skills & Competencies Client Focus: Committed to delivering timely, accurate, and high-quality service. Organizational Skills: Able to manage multiple deliverables and priorities with attention to detail. Communication: Strong written and verbal communication for collaborating across clients, carriers, and internal teams. Problem-Solving: Skilled at identifying issues and resolving them efficiently and diplomatically. Technical Proficiency: Comfortable working in insurance management systems (Epic, AMS360, or similar) and Microsoft Office tools. Team Collaboration: Works effectively as part of a client service team, demonstrating reliability and initiative. Qualifications Bachelor's degree in Business, Insurance, or a related field; or equivalent work experience. 2+ years of experience in insurance operations, client servicing, or administrative support preferred. Familiarity with Certificates of Insurance, policy documentation, and billing procedures a plus. Strong organizational and communication skills with a client-service orientation. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Experience with insurance agency management systems (Epic, CSR24, AMS360, or similar) preferred. What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other, in the small everyday moments and the bigger challenges We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Our sustainability promise We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

Join our team as a Security and Emergency Services Officer II (EMR/EMT) at our gated retirement community. In this role, you will be responsible for implementing our Security and Emergency Services programs and providing outreach within the community. What we offer Compensation: Starting at $17.00 per hour (based on experience) A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law 401k for all team members 18 and over with a company 3% match Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices Growth Opportunities - grow with the company as we open new communities and expand on our existing ones! How you will make an impact Perform regular patrols of the property, provide relief staffing for the gatehouse, and respond to emergency and routine calls for service Enforce all traffic and parking regulations Respond to calls for service from dispatch and security Respond to medical emergencies and provide efficient care utilizing all basic interventions Follow up on reports of missing items, theft, vandalism, and other potential criminal activity Utilize local police, fire, and EMS; effectively during emergencies. Complete thorough and detailed incident reports using our online report system What you will need Must be at least 18 years old Possess and maintain a valid driver's license Prior experience in Security and/or Emergency Medical Services is preferred Proactive, vigilant and detail-oriented approaches with a strong commitment to quality, efficiency and effectiveness Current CPR for Healthcare Providers certification Current Emergency Medical Responder certification. (Higher level certification/licensure is acceptable as a condition of hire, however, new hires will be required to obtain EMR certification within 30 days). Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description. Windsor Run is a beautiful 60-acre continuing care retirement community in the town of Matthews in Mecklenburg County, North Carolina. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Windsor Run helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Job Description A Career Where Sales Meet Skilled Work If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you. At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself. No garage door experience? We'll train you in every mechanical skill you need to succeed. What Makes This Role Different 💰 Uncapped commissions: First-year earnings typically $90K-$150K+. 🏆 Your performance drives your paycheck-top performers routinely hit six figures. 🚐 Company vehicle (wrapped) + gas card-your mobile office. 🧰 All tools provided. 🏥 Medical, dental, vision & 401k. 🏖 Paid time off + weekly pay. 🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered). 🎉 One thousand dollar bonus when you graduate and launch in your market. What You'll Actually Do This is a sales role first, but you'll also get your hands dirty. Every day you will: Sell Meet homeowners on scheduled service calls. Build trust quickly, explain options clearly, and close repair or upgrade sales. Repair Replace springs, rollers, motors and other door components. Install keypads, run wiring, and adjust equipment for proper function. Lubricate and test equipment to ensure smooth operation. Use basic hand and power tools to complete the work you sell. Serve Deliver an outstanding customer experience that earns repeat and referral business. Collect payments and document each job. Who Thrives Here Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance. Relationship builders who love helping people and can explain technical info simply. Hands-on doers who enjoy working with tools and aren't afraid of physical work. Weather-ready professionals who can handle hot or cold garages. Competitive, self-motivated individuals hungry for a six-figure + career. What We Require Valid driver's license (3+ years driving record) Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures. Criminal background check and drug test (THC excluded). Basic comfort with navigation apps, Google tools, tablets, and software. Reading and basic math skills for measurements and payments. Minimum of 1 year in consultative sales Not the Right Fit If… ❌ You want a M-F, 9-5 desk job. We operate 7 days a week. ❌You're the pushy type. Our next customer may be your mom. ❌ You're uncomfortable interacting directly with customers. ❌ You dislike physical, hands-on work 🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service! Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $90K - $150K

Benefits: Paid Training Paid Holidays Sensational Vacation Benefits Dental and Vision Benefits 401(k) with Company Match Life Insurance 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Vision insurance Are you ready to be a part of a TRUE winning culture?! Woodie's Auto Service is looking for a GREAT Service Advisor to join our family! We believe you can take us to the next level and we can do the same for you. We've built a business that challenges the status quo, rewards exceptionalism, and provides a comfortable life for all of us. We are constantly looking to innovate, make improvements, and set the bar higher for ourselves and the automotive industry. We know the work is tough which is why we offer a number of Stellar benefits: 401(K) with Company Match Health Insurance Coverage Life Insurance Coverage Dental and Vision Benefits Paid Vacation Paid Holidays Paid Training No Nights No Sundays Job Description: Most importantly, you will focus on building a relationship, based on trust and communication, with our clients. You will serve as an advisor to our clients by guiding them through their vehicle's repairs and maintenance. Finally, you will act as an intermediary between our clients and technicians to ensure a constant stream of accurate and reliable information which will further our goal to provide an unparalleled service experience for our clients. All candidates are required to have a high school diploma or GED and valid drivers license. Based on your ability and willingness to learn, you will have the opportunity to advance to other positions within the company. Pay: From $50,000.00 per year to over $100k! About Woodie's Auto Service: We are locally owned and operated and have multiple locations in the Charlotte & Charleston area. We have been on the leading edge of Automotive Service for over 60 Years.

Job Description About the job: As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along with others and play your role by being a team player. As a CSTM you listen generously and communicate what you need. You strive to bring your “A” game every day, and you treasure, respect, and promote the reputation of Felker Day, KFC, and/or Taco Bell. We offer the following: A commitment to promote from within Paid Training and ongoing continuous development Tuition reimbursement and scholarship opportunities A recognition culture that is both FUN and Competitive Competitive Pay w/ a clear path for raises and development. Flexible schedules Free meal each shift Eligibility to accrue paid vacation time. Medical benefits for qualifying employees Health and Wellness supplemental benefits resulting in higher net pay. 401K retirement plan with 100% match up to 3% of salary for qualified individuals KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The Role responsibilities will include: Interacting w/Guests, suggestive selling, cash handling, cleaning, and stocking. Preparation of food and beverages according to recipe standards Maintaining quality of product and adhering to all food safety standards Identify and communicate all safety and equipment concerns. Handle, store, and rotate all stock including cases up to 50lbs. Having a positive and helpful attitude towards guests, coworkers, and managers Requirements Must be at least 16 years of age. Accessibility to dependable and reliable transportation Reliable and On Time in proper uniform for all scheduled shifts Must have Sunday Availability Must be able count money quickly and accurately. Read training materials, listen to your trainer, and ask for what you need. Enthusiasm and willingness to learn. Team player Commitment to guest satisfaction Strong work ethic

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $60,000.00 - $90,000.00 Yearly Salary is not negotiable. Zip Code: 28110

Trek of CLT - Service Technician / Advisor Join Our Team We're on a mission to get people on bikes and turn them into the hero of their story. We believe a happy team translates into excited clients, which is why we encourage you to learn and grow, and give you many opportunities to do so. Trek of CLT is an awesome place to work, infusing passion and personality into the local bike community. Give us your best, and we'll give it right back! We Hire Based On Personality Champion-Minded Do you obsess over providing exceptional hospitality to your clients, always imagining ways to help them grow and win? Fiercely Enthusiastic Does your enthusiasm allow you to inspire others, achieve courageous goals and rise to challenges? Purposefully Dynamic Do you stimulate change and progress with an energetic, positive outlook and new ideas? What You Will Do As a Trek of CLT Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You'll troubleshoot repairs and service all kinds of bikes, and you'll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you'll build relationships with people who trust you to keep their gear running flawlessly. We're looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. Because you'll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. So, if you've already worked as a mechanic, that's great. But if not, we'll train you. Miscellaneous Duties Perform other duties as prescribed by management as needed Knowledge, Skills + Abilities Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days. Self-motivation, positive attitude, team-focused mentality, plus a willingness to pitch in on any task. Impressive attention to detail and a love for tinkering ‘til you figure it out. Focus on exceptional hospitality reaching the goal of being every client's *favorite*store, not merely the best store. Team player, great collaborator, clear and efficient communicator. Drive to continuously learn, improve and grow yourself. Eagerness to learn the ins and outs of servicing bicycles. A desire to continually learn proper service methods and new technologies. Exude a passion for serving others. Prior mechanic experience is not required! Position Details 40 hours weekly Full-Time + benefits Flexible, Fun, Growth-Minded Company Culture Employee discounts on products

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This role is accountable for design, analysis, execution and/or ongoing sustainment support for a program initiative within the enterprise strategy and performance goals for one of the Customer Segments (i.e. Retail, Preferred & Small Business). Provides support to senior team leader and partners with product(s) and channel(s) teams to drive execution and integrate delivery to ensure the customer view is at the forefront of decisions in the achievement of goals. Accountable for initiative support, coordination, robust analysis and communications. This role will reside within the Business Enablement and Intelligence team and will be responsible for supporting the Workplace Benefits data strategy to help drive revenue, optimize expenses, and deliver for our clients. The role will partner directly with stakeholders to develop business requirements, participate in user acceptance testing, and analyze data. Additionally, this individual will be asked to explore leveraging enterprise Business intelligence tools (e.g. MicroStrategy, Tableau, Alteryx etc.) to help deliver streamlined / automated reporting. The candidate will be required to work with peers across Workplace Benefits and across the company in other LOBs (e.g. Technology, CXO, Merrill, Consumer, etc.) to exert influence, integrate, and ultimately deliver mutually beneficial outcomes. Responsibilities: Liaison with technology and business partners to develop and design consumable reporting views Partner with Workplace Benefits Sales, Product, Relationship Management and Participant Experience teams to define data and reporting priorities Partner with Workplace Benefits Controls and LRC to proactively manage risk associated with access and use of Workplace Benefits data Proactively identify new reporting tools to streamline processes and provide improved insight to business partners Proactively develop and deepen trusted relationships with peers across Workplace Benefits and partner LOBs (e.g. Workplace Benefits Technology, Merrill, Private Bank, etc.) Support the development of data requirements, analysis, and reporting for other ad hoc priorities Requirements: Minimum of 5 years of data analysis / data strategy Demonstrated experience with reporting analytics platforms and tools Desired: Hadoop Alteryx Tableau MicroStrategy Agile Project Management Bachelor's Degree or equivalent work experience Skills: Attention to Detail Collaboration Verbal and Written Communications Problem Solving Business Analytics Continuous Improvement Critical Thinking Excellent analytical and organizational skills, with reporting and / or data management experience strongly preferred. Proficiency in data management - data quality, metadata management and governance Data analysis experience with strong SQL writing skills Ability to translate requirements from business leaders to operationalize reporting Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. For internal employees; participation in a work from home posture does not make you ineligible to post Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140) Pay and benefits information Pay range$73,200.00 - $116,900.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Stateline CDJR is seeking a high performing customer-focused Automotive Service Consultant to join our growing team. If you consider yourself the best, and want to work with the best, we'd love to talk to you! Our family-oriented, well-established dealership is expanding, and we provide unmatched career growth, industry-leading pay, and a culture that values and rewards excellence. If you have a proven record of top performance, be prepared to provide performance reports showcasing your productivity, performance, and customer satisfaction (CSI)-we believe in rewarding results! We offer a temperature-controlled shop and a team-oriented environment. If you're passionate about creating a unique and positive experience for customers, this is the opportunity for you. What We Offer Daily cash spiffs! Comprehensive Benefits: Health, Dental, and Medical coverage Financial Security: 401(k) retirement plan Work-Life Balance: Paid time off and flexible scheduling Career Growth: Opportunities to grow within a family-owned organization that promotes from within Key Responsibilities Maintain manufacturer training and knowledge. Warmly greet customers upon arrival and obtain their vehicle information Accurately document vehicle symptoms as described by customers Provide maintenance recommendations based on age, mileage, and service history Prepare detailed cost estimates for labor and parts Communicate repair progress to customers and maintain regular updates Verify final invoices align with services performed Explain all completed work and associated charges to customers What We're Looking For Proven Success: A track record of delivering exceptional customer satisfaction Experience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is required Energy and Drive: A high level of enthusiasm and a commitment to excellence Integrity: A professional demeanor and strong ethical standards Growth-Oriented: A desire for a long-term career with opportunities for advancement Why Join Mills Auto Group? As a family-owned business, Mills Auto Group has grown from a single dealership to 35 locations. We take pride in recognizing and promoting talent within our team. Many of our leaders started in entry-level roles, and we're committed to helping you grow your career. If you're ready to join a dealership that values its employees and customers alike, apply now to Stateline CDJR!

HIRING IMMEDIATELY We offer: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more! 401k enrollment Paid sick leave, parental leave, and community service leave The opportunity to be on the ground floor of a rapidly growing brand Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. You will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness. Responsibilities: ● Provide the best customer service ● Effectively communicate with team ● Ensure quality 100% of the time. ● Oversee inventory and communicate needs ● Staying up to date with new training and procedures ● Maintain the overall cleanliness of space

Customer Service Advisors are responsible for delivering the customer service experience to maintain and increase market share. Responsible for performing automotive services and activities associated with the store in an accurate and timely manner according to company policies and procedures. Jiffy Lube is in the customer service industry and having a 'positive attitude' at the service center is essential. Attitude is a state of mind or feeling and is displayed or translated by actions. A 'positive attitude' represents the people skills required at Jiffy Lube. Individuals with 'positive attitudes' are: Friendly Courteous Enthusiastic Positive Helpful Concerned Sincere ESSENTIAL FUNCTIONS: The position of Customer Service Advisor is an essential part of the Jiffy Lube Team. You will be required to do the following: Participate in an intense training program to understand the importance of the customer experience and the customer cycle. You will also be trained in all Jiffy Lube services and products and to follow all safety procedures as outlined in the training. This training will be provided after you if you are hired. You will need to demonstrate excellent communication skills and basic computer skills. Additionally, you will greet customers (when not occupied with a customer) within 10 seconds of drive up on lot, make the appropriate decision to escort customer straight to podium or to lounge, master the Jiffy Lube computer system (Navigate through screens effectively, Proper customer positioning, Demonstrates superior customer service skills, etc.), escort customers to lounge per standards, perform proper ring-out procedures, make appropriate decisions to assist vehicle team utilizing Jiffy Lube standards or move onto another customer, clean/maintain cleanliness in the service center as per standards, wear required personal protective equipment (PPE) setting an example for others to follow, support professional image and trust by showing respect for customer's vehicle (e.g., always uses seat covers, floor mats, wheel covers), complete required Computer Based Training (CBT) for the CSA position per policy in designated time frames. MARGINAL FUNCTIONS: Answers telephones, ring out customers. This position description in no way states or implies that these are the only duties/functions to be performed by the employee. Employees will be required to follow any other job-related instructions and to perform any other job-related duties/functions requested by their supervisor.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people-and weʼre not done yet. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us. And weʼre hiring passionate, professional and caring Financial Services Consultants who are ready to join our coalition of champions. This is a Financial Industry Regulatory Authority (FINRA) Registered role that is primarily responsible for taking inbound calls, providing individual participants with options for retirement plans, after-tax investments, insurance products, payment flexibility, investment choices and overall retirement, and financial education. But this is so much more than a call center job. As a Financial Services Consultant, you will impact the lives of thousands of participants each year, helping TIAA deliver its mission of providing guaranteed income for life. Beyond that, you will set your career on an exciting new path in the financial services industry. Over 1600 current associates began their TIAA journeys in our National Contact Center (NCC) and later changed course, ultimately arriving in entirely different career destinations including sales, learning, talent management and finance. Every TIAA associate receives the benefits they need to achieve the same financial security we work to provide our clients. From our industry-leading pension program and family support benefits to making it easy to perform your best wherever you work, our experience is designed to set associates up for success. You can even receive funding, coaching and support to pass FINRA Series 6 or 7 and 63 certification exams if you are not currently licensed or registered. Great Financial Services Consultants bring a wide range of experiences - there's no blueprint, although there are skills and qualities we look for: - Strong customer service mindset - Professionalism - reliable, possessing high quality standards, collaborative and team-oriented, respectful and inclusive, demonstrating strong attention to detail and able to work well in a structured operational environment - Able to communicate clearly and professionally verbally and in writing - Ability to prioritize multiple tasks and navigate multiple business systems - Demonstrate care, compassion, and empathy - A learner's mindset, being coachable and open to feedback - Performs well in a scheduled work environment - Banking, Call Center, Customer Service or Sales experience is helpful (though again, not required). While the Financial Services Consultant educates and provides services to participants, this job does not provide financial advice. Key Responsibilities and Duties Establishes rapport quickly with participants, setting them at ease and providing direction regarding financial transactions and long-term asset planning Understands participant needs and outlines appropriate solutions leveraging TIAA products and services, explaining viable options using clear and simple explanations. Answers participant questions by communicating financial plan details and providing further explanation when necessary. Executes transactions and service requests on behalf of participant. Maintains records of all participant interactions, including inquiries, complaints, and actions taken, as well as banking service transactions performed. Refers participant to business partners when appropriate to help participant achieved their desired outcome. Educational Requirements Associate's Degree or Equivalent Experience Preferred Work Experience No Experience Required FINRA Registrations SRC Indicator: Series 6 or 7; Series 63 Licenses and Certifications Life and Health Insurance License (Multi-state) - Multiple Issuers required within 120 Days Physical Requirements Physical Requirements: Sedentary Work Career Level 5IC Hybrid office presence Candidates with SIE may be eligible for a $1500 bonus The Start Date will be Mar 2nd, 2026 Hours of operation are Mon - Fri 8:00 am to 9:00 pm Eastern Time Must be able to successfully complete employment screening, including a Credit Report background check Interview will be in-person TIAA offers competitive compensation for this role by continually assessing market data and reflecting that in our pay ranges. Financial Consultants are paid at a base pay rate determined by your relevant experience and market data associated with the position and hiring location. Our total compensation package includes an hourly rate plus an annual bonus with a target of 15% of your base pay and eligible earnings. The potential total compensation range for this position based on the target bonus rate is between $47,000 and $66,700. Related SkillsAdaptability, Collaboration, Communication, Conflict Management, Customer Engagement, Digital Savviness, Innovation, Inspires Others, Prioritizes Effectively, Resourcefulness Anticipated Posting End Date: 2026-01-05Base Pay Range: $22.60/hr - $28.85/hr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). _____________________________________________________________________________________________________ Company Overview Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us. Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger. Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary. Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here. Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: ************** Email: accessibility.support@tiaa.org Drug and Smoking Policy TIAA maintains a drug-free and smoke/free workplace. Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here. For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here. For Applicants of TIAA Global Capabilities, click here. For Applicants of Nuveen residing in Europe and APAC, please click here.

Job Description CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Retention Specialist to join our growing team at our headquarters in Charlotte, NC! We are more than "just a security company," and we offer more than "just a job." CPI's mission is to protect our customers while providing world-class service and peace of mind. That's not something you can bottle up and sell - it's a feeling and a comfort our customers are guaranteed by our Customer Retention Specialists. What You'll Do: Provide fantastic customer service focused on dispute resolution and overcoming challenges Build value in the CPI brand to drive long term relationships with customers as a leading competitor in Security and Home Automation industry. Provide solutions-based approaches to retain customers who are considering service cancellation. Champion the customer care process, which includes, troubleshooting technical issues, answer questions or concerns regarding systems or services. Problem solve as you quickly identify the root cause of customer issues, pinpoint strategies to eliminate those issues, and work with customer to retain them. Consistently improve retention rates and achieve retention goals. Handle each call with empathy, compassion, and professionalism to ensure excellent customer service. What We're Looking For: Upbeat personality and a fun, positive attitude 1-2 years previous customer retention experience Strong customer service and people skills Ability to consistently meet and exceed performance targets Coachability with a desire to grow professionally Ability to work a flexible schedule, including weekends Experience with CRM system such as SalesForce is a plus, but not required Exceptional sales skills are a plus, particularly with strong upselling and closing abilities What's In It For You: $50,000 to $80,000 Annual Compensation Base hourly rate with tiered commission structure, performance based, training and quarterly bonus Higher shift pay for working nights and weekends Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO Free monitored security system after 90 days. Engaging and fun company culture that's made up of a diverse group of people Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director

Title: Technology Business Services Consultant - Migration Lead Charlotte, NC West Des Moines, IA Duration: 6 months Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Technology Business Services Consulting. Review and analyze complex multi-faceted, larger scale or longer-term Technology Business Services Consulting challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Lead Technology Business Services Consultant to assist with divestiture-related migration activities. This position is responsible for tracking, managing, and the transfer of technology assets to the buyer in support of divestiture activity at the bank. The position will also track and manage project plans, requests for information, variance requests, issues, and risks. The position will partner the technology teams, Cybersecurity, enterprise partners, and subject matter experts to ensure data is appropriately identified, cleansed, and managed throughout the data transfer process. This position will ensure all TMAD, technology, Cybersecurity, and corporate strategies and policies are adhered to. Responsibilities: * Lead and coordinate all aspects of data transfer requests. This includes coordinating receipt of data, cleansing/scanning of data, movement of data to transmission platform, transfer of data to the buyer and confirmation of receipt. * Follow all TMAD and Technology processes, procedures, and Controls. Update tracking tools throughout the data transfer process. * Perform any other assigned activities in support of transactions (e.g. - requests for information, variance requests, status reporting, etc.) * Provide status of requests and other assigned activities. * Develop and manage project plans and associated activities. * Track and manage risks and issues associated with assigned activities. * Ensure all efforts are in alignment with Technology standards and policies. * Meet all deliverables within deadlines set by delivery plans or TMAD leadership. Expectations: * Timeliness: Complete assigned activities/data transfers within established timelines. * Accuracy: Ensure data is appropriately identified, tracked and managed using defined toolsets * Stakeholder Satisfaction: Achieve positive feedback on deliverables' clarity and value. * Collaboration: Facilitate effective communications across internal and external teams; provide prompt, thorough follow-up. * Project Management: Develop actionable project plans with milestones, risks, and resource requirements. Required Qualifications: * Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship. * 5+ years in Information Technology. * 5+ years' experience in roles that support transaction work either in house M&A / Divestitures or consulting experience. * Experience in the financial services industry * Project management qualifications Preferred: * Experience leading M&A/divestiture projects. * Experience managing large-scale technology initiatives in a major line of business. * Proficiency with all Microsoft products. * Process engineering, continuous improvement experience (Six Sigma preferred). * Advanced degree in Technology, Cybersecurity, or related field. * Strong analytical, reporting, and stakeholder management skills.

Scott Clark Honda has been serving the Southeast as one of the premier Honda dealers in the Carolinas. Our organization is focused on providing an excellent customer experience, a caring work environment, and a competitive and fun atmosphere. We believe our people are our most important asset. We are in need of Service Advisors to help our clients with their vehicle's maintenance and repair needs. As a Service Advisor, you will be responsible for identifying, selling, and documenting service, maintenance, and repair work for customers while delivering an excellent customer experience. This is a full-time position with regular and predictable attendance required. Scheduled shifts may include evening hours, weekends, and holidays. Customer Service Requirements: Genuine desire for our customers to feel valued and cared for throughout their vehicle service Able to prioritize and manage tasks according to a set process Precise attention to detail Disciplined and self-motivated Computer proficient Service Requirements: Participate fully in required training Ability to effectively present information and communicate one-on-one and in small group situations to customers and other employees Meet dealership's standards for repair and order production Automotive knowledge and experience a plus Maintaining Customer Satisfaction scores at or above company standards Effectively document service concerns and advise customer on necessary and suggested services Ability to accurately estimate service order pricing Experience with Reynolds and Reynolds or other service scheduling software a plus Professional appearance and strong communications skills Must have a valid driver's license with a clean driving record High school diploma or equivalent required, associate's degree or higher preferred How We Will Provide the Foundation for Your Success: Competitive Wages State-of-the art facilities with the latest equipment Opportunities for personal and professional growth 401(k) plan with company match Medical, dental, and vision insurance Paid time-off Associate discounts on vehicle purchases, parts and service

Customer Service Advisors are responsible for delivering the customer service experience to maintain and increase market share. Responsible for performing automotive services and activities associated with the store in an accurate and timely manner according to company policies and procedures. Jiffy Lube is in the customer service industry and having a 'positive attitude' at the service center is essential. Attitude is a state of mind or feeling and is displayed or translated by actions. A 'positive attitude' represents the people skills required at Jiffy Lube. Individuals with 'positive attitudes' are: Friendly Courteous Enthusiastic Positive Helpful Concerned Sincere ESSENTIAL FUNCTIONS: The position of Customer Service Advisor is an essential part of the Jiffy Lube Team. You will be required to do the following: Participate in an intense training program to understand the importance of the customer experience and the customer cycle. You will also be trained in all Jiffy Lube services and products and to follow all safety procedures as outlined in the training. This training will be provided after you if you are hired. You will need to demonstrate excellent communication skills and basic computer skills. Additionally, you will greet customers (when not occupied with a customer) within 10 seconds of drive up on lot, make the appropriate decision to escort customer straight to podium or to lounge, master the Jiffy Lube computer system (Navigate through screens effectively, Proper customer positioning, Demonstrates superior customer service skills, etc.), escort customers to lounge per standards, perform proper ring-out procedures, make appropriate decisions to assist vehicle team utilizing Jiffy Lube standards or move onto another customer, clean/maintain cleanliness in the service center as per standards, wear required personal protective equipment (PPE) setting an example for others to follow, support professional image and trust by showing respect for customer's vehicle (e.g., always uses seat covers, floor mats, wheel covers), complete required Computer Based Training (CBT) for the CSA position per policy in designated time frames. MARGINAL FUNCTIONS: Answers telephones, ring out customers. This position description in no way states or implies that these are the only duties/functions to be performed by the employee. Employees will be required to follow any other job-related instructions and to perform any other job-related duties/functions requested by their supervisor.

CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Retention Specialist to join our growing team at our headquarters in Charlotte, NC! We are more than “just a security company,” and we offer more than “just a job.” CPI's mission is to protect our customers while providing world-class service and peace of mind. That's not something you can bottle up and sell - it's a feeling and a comfort our customers are guaranteed by our Customer Retention Specialists. What You'll Do: Provide fantastic customer service focused on dispute resolution and overcoming challenges Build value in the CPI brand to drive long term relationships with customers as a leading competitor in Security and Home Automation industry. Provide solutions-based approaches to retain customers who are considering service cancellation. Champion the customer care process, which includes, troubleshooting technical issues, answer questions or concerns regarding systems or services. Problem solve as you quickly identify the root cause of customer issues, pinpoint strategies to eliminate those issues, and work with customer to retain them. Consistently improve retention rates and achieve retention goals. Handle each call with empathy, compassion, and professionalism to ensure excellent customer service. What We're Looking For: Upbeat personality and a fun, positive attitude 1-2 years previous customer retention experience Strong customer service and people skills Ability to consistently meet and exceed performance targets Coachability with a desire to grow professionally Ability to work a flexible schedule, including weekends Experience with CRM system such as SalesForce is a plus, but not required Exceptional sales skills are a plus, particularly with strong upselling and closing abilities What's In It For You: $50,000 to $80,000 Annual Compensation Base hourly rate with tiered commission structure, performance based, training and quarterly bonus Higher shift pay for working nights and weekends Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO Free monitored security system after 90 days. Engaging and fun company culture that's made up of a diverse group of people Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director