Radiology Coordinator - Urgent Care
Service advisor job in Old Saybrook, CT
Highlights
Department: Urgent Care Middletown
Hours: 38.00 per week
Shift: Shift 1
The Radiology Coordinator supervises, coordinates and oversees the daily operations, workflow, customer service and quality control of imaging services within the Urgent Care modality.
Essential Duties & Responsibilities
Provides patient care essential to imaging procedures. Exercises professional judgment in the performance of procedures and in accordance with the health system policies, protocols and standards.
Function as a Medical Assistant to room patients; obtain vitals, reconcile medications, and interview patients to identify chief complaints.
Provides a high level of expertise to mentor staff/students and problem solving.
Perform regular QC checks and coordinate machine maintenance as needed.
Perform regular QA checks for each technician. Provide coaching and additional training when necessary.
Address and record any errors or incidents with technicians.
Acts as liaison between the Radiology Department and Urgent Care clinics to ensure up to date practice for all techs.
Using initiative, good judgment and technical expertise to perform a wide-range of imaging procedures. Acts as a positive role model/mentor for staff and students in demonstrating good behaviors, interpersonal relations and promotes a high degree of morale.
Applies the principles of teamwork in all aspects of providing patient services.
Minimum Qualifications
Graduate of a JRCERT accredited Radiography program.
ARRT Certification/Eligible in good standing
State of Connecticut License/Eligible
High School Diploma or GED equivalent
Preferred Qualifications
Three to five years experience as Registered Radiologic Technologist (ARRT, RDMS, NMTCB etc) required.
One to three years leadership experience including coaching and counseling staff, and developing staff schedules.
Bachelor degree or equivalent experience preferred.
Demonstrated high level of technical expertise and competency in two or more imaging modalities.
Demonstrated good communication skills (oral and written) with the ability to interact positively with all levels of health care workers and guests required.
Demonstrated good organizational skills with the ability to handle several tasks/projects simultaneously required.
Demonstrated good judgment and problem solving skills with the ability to function independently and make decisions required.
Demonstrated flexibility, teamwork and the ability to build consensus required.
Computer skills including word processing and spreadsheets preferred.
Comprehensive Benefits Offered
Competitive and affordable benefits package
Shift Differentials
Continuing Education assistance
Tuition reimbursement
Student Loan relief through Fiducius
Quick commute access from I-84, Route 9 and surrounding areas
About Middlesex Health
The Smarter Choice for your Career!
Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
Service Planning Agent
Service advisor job in New Haven, CT
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Customer Service Coordinator.
Service advisor job in East Longmeadow, MA
Ultimate Staffing is seeking a detail-oriented and customer-focused Customer Service Coordinator for a well-established manufacturer in Northampton, MA. The ideal candidate will bring excellent communication skills, exceptional organizational abilities, and a proactive attitude to ensure outstanding customer experiences. You will be working with business customers to help them fill their orders and answer any questions and review contracts.
Customer Service Coordinator
Location: East Longmeadow MA
Position Type: Temp to Hire
Company: Ultimate Staffing
Hours: 8:30am - 5:00pm Onsite
Pay Range: $19.00 - $23.00 per hour (depending on experience)
Key Responsibilities
Customer Service:
Serve as the first point of contact for customer calls and emails
Respond to inquiries, process phone orders, and provide general support for order status, product information, and documentation requests
Research and resolve missing shipment issues and provide updates to customers
Collaborate with other team members to ensure prompt and professional service
Provide backup support for receptionist and administrative tasks as needed
Review incoming orders for accuracy and completeness
Coordinate with the Sales team on pricing, special requests, and order details
Process and enter orders into the company system with precision
Verify credit status, assist customers with payment processing, and maintain order documentation
Coordinate shipping logistics with the operations team to ensure timely delivery
Prepare and review order batches for accuracy prior to scheduling
Support team projects and administrative needs as assigned
Maintain organized digital and physical records in company systems
Qualifications
Education:
Bachelor's Degree in a related field or equivalent work experience
Experience:
Minimum of three (3) years of office and customer service experience
Background in order entry, billing, and warranty or service processes preferred
Skills and Abilities:
Strong data entry and phone communication skills
Excellent attention to detail and accuracy
Proficiency with MS Office and Adobe Acrobat
Exceptional verbal and written communication skills
Highly organized, efficient, and able to multitask in a fast-paced environment
Spanish language proficiency a plus
Self-motivated and able to work independently and collaboratively
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Service advisor job in Danbury, CT
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.
The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics.
DUTIES AND RESPONSIBILITIES
Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity.
Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's.
Maintain and update customer master data, pricing, and delivery terms in ERP systems.
Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction.
Handle customer complaints and process returns and credits in a timely manner.
Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment.
Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission.
Provide backup within the Customer Service team as required.
Build sustainable relationships of trust through open and interactive communication.
Adhere to company procedures, guidelines and policies.
Any other Ad hoc duties as assigned by Customer Service Manager.
EDUCATION/EXPERIENCE REQUIREMENTS
Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment.
Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications.
Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment.
Hands-on experience with EDI transaction sets preferred.
Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions.
Positive attitude, reliable, highly organized and a strong attention to detail required.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
Service Advisor
Service advisor job in Milford, CT
Job Description
CHEVROLET OF MILFORD, SERVICE ADVISOR
Move Up In Your Career Today! Income Potential - Up to $75K-$100K! Full-Time Position - Experience Preferred.
We need Service Advisors now to keep up with high customer demand. Service Advisor for this Full-time Position. This opportunity is a real earning potential up to $75,000.00 - $100,000.00
Service Advisor - Job Responsibilities:
Greet customers and assist them with any inquiries.
Consult with customer on applicable service specials
Document services declined and ask for follow-up on future service considerations
Keep customer informed on completion times, service expenses, and possible changes
Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed
Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
Build strong relationships with the customers
Responsibilities
Oversee service repair orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Must be organized, thorough with all process and handling Ro from opening to closing.
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Must have an understanding of warranty process, closing repair orders correctly
Keeping customer updated with the repairs. Processing customer request accordingly.
Keeping Service Manager up to date with any customer issues or concerns.
Keeping CSI to customer satisfaction.
Must be able to work Saturday's. (5 day work week)
Qualifications
Organized and friendly personality
Fantastic communication skills with our customers
Professional, well-groomed personal appearance
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
GM experience a plus
Reynolds experience is required, but we can train
Chevrolet of Milford,
part of Tantillo Auto Group, a Long Island based family owned Dealer Group, has an immediate opening for an experienced Service Advisor for our Milford CT Chevrolet store.
*Bilingual Spanish/English a PLUS*
We are looking for a motivated individual whom wants to grow with us.
We pride ourselves in delivering a truly outstanding experience to our customers at all levels and across all departments.
Our employees work hard to ensure our customers are dealt with honestly, in a straightforward manner, professionally, and courteously. We know how to value our human capital and give every employee the opportunity to grow.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Master Template - Service Advisor
Service advisor job in Watertown, CT
Job Description
We are seeking professional, energetic, and high performance individuals to join our fast-paced Service Department. As a Service Advisor, you are exclusively and fully responsible for our customer's complete satisfaction as well as the overall customer experience. You are the first point of contact with our customers, and must be well-versed in maintenance items, service repairs and automotive product knowledge and services, as well as the overall customer service experience. Beginning with a prompt professional greeting, a consistent proven service process and crystal clear communication, while understanding the entire service repair order process all in a team environment. Service Advisors are true automotive professionals, who genuinely enjoy helping clients and other fellow employees. We are open to individuals who have limited experience in the automotive industry, but must have previous experience in an automotive customer service setting, automotive retail sales setting or the mechanical fleet industry or the hospitality industry.
What We Offer
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase and lease plans
Family owned and operated since 1935
Health and wellness
Lunch is provided when working Saturdays
Discounts on parts and service repairs
Responsibilities
Oversee and maintain the flow of the Service Lanes through out the day and evening. Ensure that all customers receive prompt and courteous service while providing an exceptional customer experience.
Take full responsibility and ownership of the customer's service experience by following a consistent and proven service process along with additional assignments that allow the dealership to leave a positive and long-lasting impression with our valued customers everyday.
Provide automotive and product knowledge assistance with concierge support and guidance for all customers and their questions relating to their vehicles, whether its via phone, email, text message or in person, to assure the client is handled properly and does not get mishandled or misguided
Present all vehicle diagnostics, service repairs, maintenance services, recommended and scheduled services from our trained technicians to promote reliable worry-free driving for our service customers.
Distribute work between technicians efficiently
Qualifications
Required to promote an organized, professional and friendly setting for our clients, as well as structuring the framework for other employees.
Must have the ability to manage and surpass the expectations of our clients and other fellow employees
Time management skills to meet and/or exceed assigned completion times, assurances and commitments
The focus and ability to effectively communicate and develop business relationships with our customers, along with share team building skills with fellow co-workers.
Professional, well-groomed personal appearance.
Help cultivate effective ideas along with automotive best practices
Must have a team focus and highly driven to inspire a consistent customer centric aptitude
Must have a minimum of 7 years in a customer service setting, retail sales setting or in the hospitality industry
Must have a minimum of 5 years in the automotive industry
Clean driving record
Willing to submit to a pre-employment background check & drug screen
Service Advisor / Damage Estimator
Service advisor job in Hartford, CT
Automotive Service Advisor / Damage Estimator
We are a high volume, productive collision repair facility in the Hartford area. For nearly 40 years, we have made it a top priority to service our vehicles with quality workmanship and ensure that each customer has the smoothest experience possible. With numerous OEM certifications, our shop houses the tools and equipment for repairs to any vehicle that comes through our doors.
Were looking for a motivated individual who has a strong work ethic and an engaging personality to join our administrative staff. You must be a leader, have experience providing customer service, and have the ability to work with insurance companies on a daily basis.
Job Responsibilities
Prepare estimates for customers and insurance companies
Coordinate vehicle repair progress while the vehicle is in our possession
Provide communication to customers on the status of repairs to their vehicle
Build trust with customers to ensure they understand the quality of repair we will provide
Manage customer insurance claims from beginning to end
Negotiate repair labor rates and repair procedures needed with insurance companies
Job Requirements
Demonstrates customer service skills
Ability to work well with others in a team environment
Strong communication skills with customers and staff
Must be detail oriented
Must maintain a professional appearance
Keeps a clean and organized work area
Benefits
Competitive compensation
Medical insurance
401k Retirement plan
Paid vacation and sick time
Excellent work conditions and a team culture
If you feel that your experience or background aligns well with this role and would like to apply, please visit airportroadautobody.com/careers to fill out an application. You can also feel free to give us a call at the shop at ************ if interested.
Service Advisor
Service advisor job in Canton, CT
ATTENTION LADIES & GENTLEMAN THIS IS A GREAT JOB OPPURTUNITY! Looking for growth potential?
We are looking for highly motivated SERVICE ADVISOR'S with a team attitude and strong customer service skills. We are a stable and established Automotive Group serving Connecticut and Massachusetts with high quality Subaru vehicles.
We have a large and continually growing retail customer base.
You'll be part of a fast paced and friendly work environment.
About you:
Highly motivated with a competitive edge, you enjoy going the extra mile for your customers, and thrive on being a part of a team. You will be a problem solver with a passion for our dealership.
We offer:
Health insurance
401K
Tuition Reimbursement
Career growth and ongoing development
5 DAY work week!
Full training
Auto-ApplyService Consultant
Service advisor job in New Haven, CT
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
CDK & XTime experience a plus. We are willing to train the right candidate. We offer competitive pay and a great work environment. We look forward to meeting you. We are looking forward to meeting the next member of the Brandfon' family!
Employment Position: Full Time
Salary:
$50,000.00 - $100,000.00 Yearly
Salary is negotiable.
Zip Code: 06513
Internal Service Advisor
Service advisor job in Milford, CT
Job Description
Chevrolet of Milford, Internal Service Consultant -
Move Up In Your Career Today! Income Potential - Up to $55K! Full-Time Position - Experience Preferred but not necessary.
we need an internal Service Advisors now to keep up with high vehicle demand. Service Advisor for this Full-time Position. This opportunity is a real earning potential up to $55,000.00
Service Advisor - Job Responsibilities:
Greet customers and assist them with any inquiries.
New/Used vehicle inventory control
Reynolds experience a must
Must be organized and able to multi task
Internal (used car department) experience
Check New and Used vehicle inventory
Check recalls on all New/Used vehicles
Properly quote prices for used vehicle for labor, parts.
follow up with each vehicle from start to end
consult with Used car department and Service manager regarding used and new vehicle status
Consult with new/used vehicle customers after purchase
Document services declined and ask for follow-up on future service considerations
Keep New/Used car department management informed on completion times, service expenses, and possible changes
Remain involved with delivery of vehicle to assure all paperwork and work is addressed
Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
Chevrolet of Milford offers:
Health, dental, and vision insurance
401(k) retirement saving plan
Paid time off and holidays
Employee discounts on vehicle purchases and services
Career development opportunities
Potential Income - Up to $55K!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
SERVICE ADVISOR
Service advisor job in New Haven, CT
Job DescriptionDescription:
A-1 TOYOTA NOW HIRING!
Experienced Service Advisors Needed!!!
Do you have Service Writer experience in either a dealership or high volume auto center? Increase your earning potential while taking your career to the next level with one of the area's top dealerships, A-1 Toyota!
Our Service Department is busier than ever and we are currently adding experienced Service Advisors to our award-winning team. The ideal candidate will be high-energy with several years of experience selling automotive service work in either a dealership or high volume auto/tire center. Knowledge of warranty vs. non warranty service work is essential. Verifiable, proven track record of success in sales and customer satisfaction is a must! Must be willing to work Saturdays and have a valid Driver's License with a clean, insurable, driving record.
We offer an excellent compensation package including commission based on your productivity! This is a great opportunity to take your earning potential and career to the next level.
Our Service Advisors have the opportunity to interact with hundreds of customers to build customer loyalty by developing trust and ensuring confidence in our dealership as a care-giver for their vehicle safety and reliability. This role requires managing many customers, priorities, communication and follow-up throughout the day.
Responsibilities include:
Setting, and confirming appointments with customers
Greeting customers in a timely and friendly manner
Determining vehicle needs based on customer information and a vehicle walk-around
Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle
Producing repair orders for customers with full transparency including cost and time estimates
Communicating with Technicians and Parts Associates to ensure timely completion of work
Follow-up with customers on the status of their vehicle
Setting and achieving targeted sales goals
Providing an exceptional customer experience to drive loyalty
Requirements:About A-1 Toyota
A-1 Toyota is the original Toyota dealership in New England. In fact, A-1 Toyota is proud to be the 4th oldest Toyota dealership in the country. For over 50 years, our family-owned and operated dealership has provided an unparalleled customer experience.At A-1 Toyota we know that our success is driven by our team of talented sales and service professionals. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!
Automotive Service Consultant
Service advisor job in Simsbury, CT
Job Description
ounded in 1922, the Mitchell Auto Group has excelled over the past 101 years by providing an opportunity for individuals to turn their work ethic and positive attitude into a Career.
Our Service Consultants are busy and productive. We believe in rewarding excellence with financial incentives for results and education, and we provide all associates with plenty of customer interactions, flexible schedules, paid training and opportunity to advance.
We are looking for Service Consultants who will be enthusiastic about growing professionally, with opportunities to manage their own earning potential, and help us deliver the exceptional customer service that our clients have come to expect.
If you're interested in joining our progressive, growing organization please complete our on-line application or better yet stop in to for a personal, confidential discussion.
Here are some of the benefits that we offer:
401K with company match
Health insurance
Dental insurance
Long-term disability
Life insurance
Paid vacation
Paid sick leave
Paid holidays
Health and wellness program
Tuition reimbursement
Automotive Service Consultant
Service advisor job in Windsor, CT
Ford Automotive Service Consultant Windsor, CT
ATTENTION LADIES & GENTLEMAN WHO WANTS TO BE A ROCK STAR? Looking for growth potential? We're expanding our Service Advisor team to continue to provide our customers and technicians with the attention they need for repairing their vehicles!
We are looking for highly motivated SERVICE ADVISORS with a team attitude and strong customer service skills.
We are a stable and established Automotive Group serving Connecticut and Massachusetts with high quality New and Used Ford vehicles. We have a large and continually growing retail customer base. You'll be part of a fast paced and friendly work environment.
As a Mitchell Selig Ford Service Advisor, you'll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability.
About you:
Highly motivated with a competitive edge, you enjoy going the extra mile for your customers, and thrive on being a part of a team. You will be a problem solver with a passion for our dealership.
We offer:
Health insurance
401K
Amazing Service Manager with a phenomenal service and technician team!
PTO - starts accruing on day 1
Career growth and ongoing development
5 DAY work week (Monday - Friday)
Create a great service experience for the client with the following Responsibilities:
Set, confirm and prepare appointments for service customers.
Communicate with clients daily.
Determine vehicle service needs based on customer information and a vehicle walk around and video inspections.
Assist customers in planning for on-going recommended maintenance.
Create repair orders for customers including cost and time estimates.
Communicate with Technicians to ensure timely completion of work..
Follow up with clients on the status of their vehicle.
Continue to gain product knowledge to help customer with maintenance recommendations.
Verify vehicle coverages
Specific skills required:
Prior experience as a service advisor or service writer required
Candidates MUST possess above-average phone and communication skills
Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients
Excellent follow-up and follow-through skills to ensure client satisfaction
Must have the ability to communicate technical information in non-technical terms to clients
Ability to evolve and adapt to changing business needs
Requirements:
Previous retail sales or customer service experience preferred (service advisor preferred)
Enthusiastic with high energy throughout the workday
Strong communication skills: written, in-person and over the phone
Focuses on the customer's needs to enhance dealership and personal sales
Ready to hit the ground running on learning new products in and out
Previous dealership experiences a PLUS!
Come join a winning team !
Auto-ApplyExperienced Hyundai Service Writer
Service advisor job in Vernon, CT
Job Description
Description of the role:
In this role as an Experienced Hyundai Service Writer at Key Hyundai of Manchester, your main responsibility will be to serve as the main point of contact for our customers who bring their Hyundai vehicles in for service or repairs. You will be responsible for providing excellent customer service and ensuring that all customer concerns and requests are addressed in a timely and efficient manner. As an experienced service writer, you will also be responsible for accurately documenting customer concerns, coordinating with our service technicians to diagnose and resolve issues, and keeping customers informed about the status of their vehicles throughout the service process.
Responsibilities:
Provide exceptional customer service and be the main point of contact for Hyundai owners bringing their vehicles in for service or repairs.
Listen to customer concerns, accurately document their requests, and effectively communicate this information to our technicians.
Coordinate with our service technicians to ensure timely and efficient service and repairs.
Keep customers informed about the status of their vehicles and provide updates as necessary.
Address any customer concerns or issues that may arise during the service process.
Assist with scheduling appointments and managing the service department's workflow.
Provide cost estimates to customers and obtain necessary authorizations for repairs.
Maintain accurate and up-to-date records of all service transactions and customer interactions.
Requirements:
Proven experience as a service writer in a Hyundai dealership or similar automotive environment.
Excellent communication and customer service skills.
Knowledge of Hyundai vehicles and their service requirements.
Strong organizational and multitasking abilities.
Attention to detail and the ability to accurately document customer concerns and requests.
Ability to work effectively in a fast-paced and high-pressure environment.
Familiarity with automotive service software and systems.
Availability to work weekends and occasional evenings as required.
Benefits:
Competitive compensation ranging from $60000 - $120000 per year.
Medical, dental, and vision insurance.
401(k) retirement plan with company match.
Paid vacation and holidays.
Training and development opportunities.
Employee discounts on vehicle purchases, parts, and services.
About the Company:
Key Hyundai of Manchester is a premier Hyundai dealership located in Vernon, Connecticut. With a commitment to providing exceptional customer service and high-quality automotive solutions, we strive to exceed our customers' expectations at every opportunity. Our service department is staffed by experienced technicians who are dedicated to ensuring that our customers' vehicles are well-maintained and in optimal condition. Join our team and become a part of a dynamic and customer-focused organization!
Lia Hyundai Hartford - Automotive Service Advisor
Service advisor job in Hartford, CT
Job Description
Lia Hyundai Hartford is seeking an experienced Service Advisor to join our team.
COMPENSATION RANGE: $60K-$125K+ based on knowledge and production
SIGN ON BONUS: Available up to $2500 based on experience and certifications
REQUIREMENTS:
• Must hold a high school diploma or equivalent
• Excellent customer service skills
• Basic Computer skills
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a fast-paced environment
• Excellent oral and written communication skills
• Must have a clean and valid driver's license
KEY RESPONSIBILITIES:
• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by communicating all repair information and recommendations from the technician to the customer
• Provide concierge support for all owner inquiries, whether phone or in person, to assure a positive customer experience
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently
BENEFITS:
• Medical, Dental and Vision
• 401K Plan with Employer Match
• Continued education, manufacturer hands-on and web-based training
• Paid Time Off
• Paid Weekly
• An employer funded Life Insurance Plan
• Discounts on services and parts
• Employee vehicle purchase plans
• Company provided uniforms
ABOUT US:
Founded in 1979, Lia Group Companies consist of Lia Auto Group, Vent Fitness, BurgerFi and various commercial properties including Hamilton Square shopping center in Guilderland. Our team of over 1500 dedicated team members at 23 locations throughout NY, MA and CT offer our quality products and deliver exceptional consumer experiences for over 35 years. We have a long history of success and growth providing a continuous opportunity for development. We offer competitive wages, generous benefits, a safety-conscious, drug-free work environment. We seek those who can help us take our growth and service to the next levels.
COMMUNITY:
We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.
Electrical Service Consultant
Service advisor job in Westhampton, MA
Job Description
Electrical Service Consultant
Easthampton, Massachusetts
Do you want more variety in your career? Do you like helping customers? Do you work with a sense of urgency and like things done right the first time? Are you tired of your supervisor telling you what to do all day and want to own your own project? If so, we're interested in YOU!
Come join one of the top leaders in the industry. Electrical Experts is a full-service electrical contractor that has been in business for over 60 years. Having grown steadily over the past several years, we are currently looking for experienced Residential Service Electricians to join our team. Electrical Experts has completed projects of all types and sizes and brings this experience and knowledge to all of our residential projects.
Responsibilities:
Communicate and work with customers to assess situations and gather information about their situation
Perform troubleshooting and present options to fix the customer's issue
Provide excellent customer service and do things right the first time
Produce invoicing and accept/collect payment for service
Follow-up and follow-through with any outstanding customer requests or inquiries
Requirements:
Must be a licensed electrician with 3+ years of residential service experience
Sales experience preferred, but not required (will train)
Troubleshooting/diagnostic experience
Great attitude and a passion for serving others
Good communication skills (written and verbal)
Must be a people person and like interacting with customers
Must be able to lift and carry 50lbs in all conditions & terrain.
BENEFITS TO JOINING Electrical Experts: We offer a family atmosphere, limited travel time, a good work/life balance, great pay, and provide a benefits package including:
Competitive Pay, $28-45/hr (with weekly commission opportunity)
Work-life balance!
Consistent Work, Pay, and Schedule
Performance Bonuses!
Comprehensive Medical and Dental Insurance
Limited Travel
Generous Benefits Package
Paid Vacation and Holidays
Paid Training and Continuing Education Opportunities
Fun, Family-Friendly Work Environment
401K Plan with Employer Match
Apply today and take the next step in your career as a Journeyman Electrician!
We are an Equal Opportunity Employer
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Automotive Service Advisor
Service advisor job in East Lyme, CT
Monaco Ford is growing - and we're looking for a motivated Service Advisor to join our expanding team! If you're passionate about providing exceptional customer service, enjoy working in a fast-paced environment, and want to grow your career with a company that values its people, we'd love to hear from you. Responsibilities
Greet customers and assist with service inquiries in a friendly, professional manner
Perform vehicle walk-arounds and document customer concerns for accurate technician diagnosis
Consult with customers on recommended services and available specials
Clearly explain repair recommendations and prioritize service needs
Document declined services and follow up appropriately
Keep customers informed on repair status, timelines, and costs
Ensure a smooth vehicle delivery experience, addressing any remaining questions or concerns
Provide concierge-level support for all owner inquiries, whether in person or by phone
Build lasting relationships through trust, transparency, and communication
Maintain solid knowledge of vehicle products and features to answer customer questions
What We Offer
Health and vision insurance
401(k) with company participation
Ancillary benefit plans
Saturday team lunches
Employee purchase plans
Paid training and ongoing development
Health and wellness initiatives
Closed on Saturdays and Sundays - enjoy your weekends!
Opportunities for advancement within a growing organization
Qualifications
2+ years of customer service experience (automotive service experience a plus)
Previous Service Advisor experience preferred
Strong communication and organizational skills
Experience with CDK or similar DMS systems preferred
High school diploma or equivalent required
Valid driver's license and clean driving record
Must successfully complete background, MVR, and drug screening checks
If you're ready to grow your career and be a part of a supportive, growing team, apply today and discover why Monaco Ford is known for its people-first culture and commitment to excellence.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyApplication Services Specialist
Service advisor job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for providing Level III Break/Fix support for the applications for which they are assigned. Serves as Subject Matter Expert (SME) for the application(s) for which they are assigned. Assists Business Technical Analysts' with mapping business processes to existing or newly acquired applications. Works on project teams as assigned by direct supervisor and assists with the implementation of approved work requests. Works with Business Technical Analysts to perform business impact analysis for the application(s) for which they are assigned. Works with application vendor support and professional service organizations to research, analyze, implement and test potential application upgrades, configuration changes, enhancements or bug fixes.
Primary Duties and Responsibilities: includes but not limited to:
* Provides Level III Break/Fix support as defined by application service level agreements for assigned application(s)
* Participates in user acceptance testing for application upgrades, significant configuration changes or service request enhancements
* Involved in creation of documentation for respective application(s) and updating the Customer Service knowledge base
* Serves on project teams as application subject matter expert for currently assigned applications or newly designated applications in which they will be responsible
* Works with Business Technical Analysts to map business processes to application(s) for which they are responsible
* Assists in work requests and configuration changes to met business requirements
* Identifies opportunities to leverage existing functionality in current application portfolio to meet current or future business demands
* Communicates and coordinates with other Application Support staff, business leadership and Project Management to ensure appropriate integration of processes and application modules across the property or enterprise
* Records all activity and other pertinent information for work requests, break/fix and projects for the purpose of tracking, analyzing and escalating
* Escalates issues, when necessary, to vendor service organizations and updates disposition per established internal procedures
* Provides feedback to direct supervisor on vendor support services and assists with evaluating vendor's ability to fulfill contracted service levels
Secondary Duties and Responsibilities:
* Provides enterprise wide support, as needed
* Provides 24/7 Level III on-call support for their respective applications
Minimum Education and Qualifications:
* Bachelors' Degree in Computer Science, Engineering, Business or a related field
* Demonstrated knowledge and experience with the specific application(s) for which they will be responsible
* Obtain and maintain at least one or more applicable gaming licenses in multiple jurisdictions
~OR~
* Associates' Degree in Computer Science, Engineering, Business or a related field and four years of progressive Information Systems experience
* Demonstrated knowledge and experience with the specific application(s) for which they will be responsible
* Obtain and maintain at least one or more applicable gaming licenses in multiple jurisdictions
~OR~
* High School Diploma or equivalent and eight years of progressive Information Systems experience
* Demonstrated knowledge and experience with the specific application(s) for which they will be responsible
* Obtain and maintain at least one or more applicable gaming licenses in multiple jurisdictions
Competencies: Incumbent will master the following competencies while in this position:
* Excellent written and verbal communication skills
* Application expert in at least 1 critical business application
* Excellent customer service skills
* Root cause analysis skills
Training Requirements:
* Appropriate Mohegan and MTGA regulations
* Knowledge of Mohegan corporate and department policies and procedures
* Mohegan project management process and methodology
* Mohegan timesheet categories and guidelines system
* Mohegan technical architecture and standards
Physical Demands and Work Environment:
* Office work environment
* Must be able to sit in front of a computer screen for extended periods of time
* 10%-25% travel may be required for this position
* May require occasional weekend and evening work
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan reserves the right to make changes in the above job description whenever necessary
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
Auto-ApplyPart-Time Customer Service Representative
Service advisor job in Milford, CT
We're hiring a Customer Service Representative on a part-time basis for a growing client in Milford. This role is ideal for someone who thrives in a fast-paced, customer-driven environment and enjoys being a key player in ensuring smooth order processing and client satisfaction.
Key Responsibilities:
Serve as the primary point of contact for customers via phone, email, and online portals
Accurately enter and manage orders in the ERP system, including sending order confirmations
Provide timely updates on order status, shipping details, and general inquiries
Onboard new customers by creating accounts and collecting necessary documentation
Generate and send sales invoices upon order shipment
Assist the sales team with preparing quotes for spare parts and product configurations
Maintain detailed and accurate records of customer communications and transactions
Support general administrative tasks and other duties as assigned
Qualifications:
Previous experience in customer service or inside sales (B2B/manufacturing industry experience is a plus)
High school diploma required; some college coursework preferred
Strong communication skills-both written and verbal
Highly organized with strong attention to detail
Able to multitask and adapt in a dynamic, start-up style environment
Proficient in Microsoft Office (Word, Excel, Outlook)
Experience with ERP or CRM software
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Electrical Service Consultant
Service advisor job in Westhampton, MA
Easthampton, Massachusetts
Do you want more variety in your career? Do you like helping customers? Do you work with a sense of urgency and like things done right the first time? Are you tired of your supervisor telling you what to do all day and want to own your own project? If so, we're interested in YOU!
Come join one of the top leaders in the industry. Electrical Experts is a full-service electrical contractor that has been in business for over 60 years. Having grown steadily over the past several years, we are currently looking for experienced Residential Service Electricians to join our team. Electrical Experts has completed projects of all types and sizes and brings this experience and knowledge to all of our residential projects.
Responsibilities:
Communicate and work with customers to assess situations and gather information about their situation
Perform troubleshooting and present options to fix the customer's issue
Provide excellent customer service and do things right the first time
Produce invoicing and accept/collect payment for service
Follow-up and follow-through with any outstanding customer requests or inquiries
Requirements:
Must be a licensed electrician with 3+ years of residential service experience
Sales experience preferred, but not required (will train)
Troubleshooting/diagnostic experience
Great attitude and a passion for serving others
Good communication skills (written and verbal)
Must be a people person and like interacting with customers
Must be able to lift and carry 50lbs in all conditions & terrain.
BENEFITS TO JOINING Electrical Experts: We offer a family atmosphere, limited travel time, a good work/life balance, great pay, and provide a benefits package including:
Competitive Pay, $28-45/hr (with weekly commission opportunity)
Work-life balance!
Consistent Work, Pay, and Schedule
Performance Bonuses!
Comprehensive Medical and Dental Insurance
Limited Travel
Generous Benefits Package
Paid Vacation and Holidays
Paid Training and Continuing Education Opportunities
Fun, Family-Friendly Work Environment
401K Plan with Employer Match
Apply today and take the next step in your career as a Journeyman Electrician!
We are an Equal Opportunity Employer
Auto-Apply