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Service advisor jobs in New Hampshire - 708 jobs

  • Customer Service Representative

    Masis Staffing Solutions 3.7company rating

    Service advisor job in Concord, NH

    Masis Staffing Solutions is assisting a well-established local manufacturing company in Concord, NH in the search for a Customer Service Representative. This is an excellent opportunity for someone with strong customer service and coordination skills who enjoys working in a fast-paced, team-oriented manufacturing environment supporting orders from initial quotation through final shipment. Schedule: 1st Shift | Mon-Fri, 8:00 AM-4:30 PM Pay: $23/hour based on experience What You'll Do Reporting to the Plant Manager, the Customer Service Representative will: Serve as the main liaison between customers, Sales/Application Engineers, production, and logistics teams Prepare customer quotations, review purchase orders, verify data sheets, and create factory orders for production Communicate order status updates to customers and internal stakeholders throughout the production lifecycle Enter, track, and maintain job and order data in Pointman (SAP/ERP system) and sales registers Coordinate trucking and shipments; track deliveries and proof of delivery as needed Assist customers and sales engineers with material and compound selection Maintain requested and estimated ship dates to support inventory planning Handle customer complaints, returns, and allowances with professionalism and sound judgment Prepare customs documentation for Canadian shipments when required Send customer satisfaction surveys and track responses to address concerns Collaborate closely with Sales, Planning, Warehouse, and other internal departments What We're Looking For High School Diploma or GED required Strong verbal and written communication skills in English Excellent attention to detail and organizational skills Ability to manage multiple priorities in a fast-paced environment Comfortable working with data, order tracking, and ERP systems Customer-focused mindset with problem-solving ability
    $23 hourly 2d ago
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  • Service Advisor

    Freedomroads

    Service advisor job in Conway, NH

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 29d ago
  • Service Advisor

    Rah Saco-CH LLC

    Service advisor job in Concord, NH

    Job Description Responsible for customer relations and service sales. The job encompasses the proper satisfaction of customer and vehicle related problems, meeting predetermined service sales objectives and the thorough and accurate performance of designated administrative activities. Some of the day to day tasks: Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Happiness scores(CSI) at or above company standards. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. The ideal candidate will: 1 year of Automotive Service Advisor Experience required. Have Kia or Hyundai experience preferred but not required. Have knowledge of Dealertrack DMS and XTIME. Have reliable transportation Be team oriented and work with the team to accomplish department goals Job Type: Full-time Pay: $50,000.00 - $90,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Shift: 10 hour shift Application Question(s): Do you have at lease one year of Dealetrack and/or Xtime experience? Experience: Automotive Service Advisor: 1 year (Required) License/Certification: Driver's License (Required)
    $50k-90k yearly 19d ago
  • Automotive Service Advisor

    Port City Nissan 3.7company rating

    Service advisor job in Portsmouth, NH

    Job Description Do you have a passion for providing exceptional customer service? Are you ready to drive your career to the next level? If you answered yes, then Port City Nissan in Portsmouth, NH has the perfect opportunity for you as a full-time Automotive Service Advisor! BECOMING ONE OF OUR AUTOMOTIVE SERVICE ADVISORS: At Port City Nissan, we don't just sell cars; we create experiences. As an Automotive Service Advisor, you'll be at the forefront of our mission to provide top-notch service and support to our customers. In addition to a competitive salary of $60,000 - $90,000 per year, depending on experience, we offer a comprehensive benefits package, including medical, dental, vision, life insurance, a 401(k) with company match, short- and long-term disability coverage, paid training, advancement opportunities, and sick leave. Join our team and immerse yourself in a culture that values professionalism, excellence, and personal growth. Don't miss your chance to be a part of a car dealership that's been a trusted leader in the auto repair industry for over 30 years! DELVE DEEPER INTO THIS AMAZING OPPORTUNITY: Your work schedule will typically be Monday through Friday, with some Saturdays as needed. As an Automotive Service Advisor, you'll serve as the essential link between our skilled service technicians and our valued customers. Your average day will involve greeting vehicle owners, explaining the repair process, providing accurate estimates, and scheduling service appointments. You'll ensure a seamless service experience for our customers and maintain detailed service records. Your commitment to delivering exceptional service and efficiently managing technician workflow will make a significant impact on the success of our car dealership! OUR IDEAL CANDIDATE: We're looking for an Automotive Service Advisor who meets these requirements: Relevant customer service, retail sales, or hospitality experience Valid driver's license and a clean driving record Do these traits also resonate with you? Friendly personality Strong leadership ability Excellent organization and time management skills Efficient communication and interpersonal skills Professional, well-groomed personal appearance If you can meet the requirements and characteristics listed above, we need you on our auto repair team! LEARN ABOUT US: At Port City Nissan, we're not just another car dealership - we're the undisputed leader in our region, and we have the accolades to back it up. Recognized as the "Nissan Dealer of the Year in New Hampshire" multiple times, we've earned the trust and loyalty of our customers through unparalleled dedication to excellence in both vehicles and service. As a family-owned and operated establishment since 1989, we consider our employees and customers as part of our extended family. Our commitment to training, our vibrant company culture, and our clear paths for career advancement reflect our belief that happy and motivated employees are the driving force behind satisfied customers. With us, employees can accelerate their careers while adding some impressive lines to their resume! APPLY TODAY! Ready to embark on this exciting journey in the auto repair industry? Our initial application process is quick and easy, taking just 3 minutes on any device. Join us and drive your career forward! Job Posted by ApplicantPro
    $60k-90k yearly 13d ago
  • Data Entry/Customer Service

    Raven Ridge

    Service advisor job in Concord, NH

    Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Training & development Vision insurance Job Type: Full-time - TEMP TO HIRE Responsibilities: Accurately input customer information into databases. Respond to customer inquiries via phone, email, or chat. Collaborate with teams to resolve issues promptly. Maintain data integrity and confidentiality. Contribute to process improvement initiatives. Qualifications: High school diploma or equivalent. Previous data entry and customer service experience preferred. Excellent communication and problem-solving skills. Proficiency in data entry software and Microsoft Office. Ability to multitask and prioritize workload. Compensation: $20.00 - $25.00 per hour Our History2006The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm. 2008Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA. 2013Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office. 2015The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external. 2016A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market. 2020Ashlee joins the organization to head up administrative operations in charge of payroll and billing.
    $20-25 hourly Auto-Apply 60d+ ago
  • Adventure Readiness Specialist - Service

    Rivian 4.1company rating

    Service advisor job in Hudson, NH

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications HS Diploma or GED preferred. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. HS Diploma or GED preferred. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
    $60k-90k yearly est. 33d ago
  • Customer Service Advisor - Salem

    Scrub-A-Dub Auto Wash Centers

    Service advisor job in Salem, NH

    Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash. Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Benefits: Employees average $18-22 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $18-22 per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free carwashes for your personal vehicle Growth potential at a fast growing company
    $18-22 hourly 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service advisor job in Manchester, NH

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $29k-34k yearly est. 4d ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Service advisor job in Concord, NH

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** â–ª Bachelor's degree level preferred â–ª 1+ years' experience exam publication, item bank management and/or database management. â–ª Strong communication skills required. â–ª Ability to approach problems with creative problem solving. â–ª Proficiency with Microsoft Office applications. â–ª Experience with Jira a plus. â–ª Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 11d ago
  • Service Writer

    United Ag & Turf, Ne

    Service advisor job in Haverhill, NH

    Job DescriptionDescription: Who We Are United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service. United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag & Turf is a sister company to United Construction & Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning. What You'll Get Bonus Program Training through John Deere University A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match Referral Bonus Earned PTO Employee Assistance Program Paid Company holidays Company Paid Life Insurance Great Work/Life Balance Opportunities for advancement A chance to work for the best in the business Job Type: Full Time Schedule: Monday - Friday 1st shift - Saturdays as needed United Ag & Turf NE is looking for a Service Writer. This position is responsible for assisting the Service Department with customer service needs, opening & closing of work orders, activities in pre-delivery of new equipment, repair and reconditioning of the new and used trade-in equipment, daily operations of shop functions, field service function and delivery or vehicle functions. What You'll Do Advise customers on technical problems, scheduling customer service needs, planning assigned jobs to work orders containing job information and specifying job instruction, identifying customer and machine Assist in the appraisal and quotes of repair work coming into the shop and discuss with the Service Manager the service required, both in parts and labor Schedule shop assignments, field service work, and truck requirements for pickup and delivery of equipment Process warranty claims Establish or adjust work procedures to meet schedules and deadlines. Opening and closing of work orders to ensure timely closing to meet company goals Supervises all shop activities when the Service Manager is away from branch Proactively seek and participate in available company-sponsored training, to develop and advance knowledge base and skill set Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service Requirements: What it Takes Ability to use standard desktop load applications such as Microsoft Office and internet-based functions Positive attitude Excellent oral communication and written skills Strong organizational skills Provide robust customer service to internal and external customers Ability to work extended hours and weekends as needed Preferred 1 year of experience in Service Department operations Experience with John Deere Equipment Education High school diploma or GED Physical Requirements The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone Specific vision abilities required by this job include close vision requirements Hearing ability is sufficient to communicate with others in person or over the phone Light to moderate lifting may be required (up to 50 pounds) Ability to reach, stoop, kneel, and bend as needed
    $28k-43k yearly est. 17d ago
  • Dealership Mobile Service Writer/Coordinator - Salem Ford

    Key Auto Group

    Service advisor job in Salem, NH

    We are seeking a dedicated Mobile Service Coordinator to manage and orchestrate our mobile service operations. This pivotal role involves ensuring seamless scheduling, clear client communication, efficient technician deployment, and robust logistical backing to deliver top-tier service directly to customers at their preferred locations. The coordinator will act as the central point of contact, bridging the gap between the service center, our mobile technicians, and our valued clients. Responsibilities Strategically plan and schedule mobile service appointments, balancing customer needs with technician availability and logistical considerations. Serve as the primary communication link, providing timely and transparent updates between customers and mobile service professionals. Confirm service requirements, verify vehicle details, check warranty status, and ensure all necessary parts and tools are accounted for. Manage and update daily schedules for mobile technicians, proactively addressing any potential disruptions or changes. Monitor and maintain inventory for mobile service units, ensuring all equipment and parts are readily available for scheduled tasks. Support post-service activities, including customer follow-ups, satisfaction surveys, and feedback collection to uphold service excellence. Guarantee adherence to program standards and company operational guidelines. Collaborate closely with service advisors, the parts department, and management to enhance workflow and customer satisfaction. Maintain precise digital records of all service appointments, completed tasks, and customer interactions using relevant management platforms. Undertake additional duties as assigned by management. Qualifications High school diploma or equivalent is required; further education in automotive fields or an associate degree is a plus. Previous experience in a service environment, dispatching, or a customer-facing role is highly advantageous. Demonstrated strong organizational capabilities and the ability to manage multiple tasks effectively. Exceptional verbal and written communication abilities. Proficiency with industry-standard service management and scheduling software. Familiarity with vehicle maintenance and services is beneficial. Professional appearance and work ethic. Valid driver's license and clean driving record. Work Schedule Flexibility in scheduling may be necessary. Benefits Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability/Flex/Life Growth opportunities
    $29k-47k yearly est. Auto-Apply 26d ago
  • Service Writer $2500 SIGN ON BONUS

    Foss & Co 4.9company rating

    Service advisor job in Exeter, NH

    We are a family owned and operated business, which means that we will always provide you with a positive and professional enviroment for you and all your automotive needs. We are proud of the team that we have here at Foss Motors and are looking for professionals who can provide the level of service our customers deserve. If you're interested in a fast paced and exciting work environment that also offers fantastic benefits, apply here! RESPONSIBILITIES: Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations. Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations. Monitor the progress of each vehicle throughout the day, and updating customers frequently Increase profitability by maximizing sales & execute retail promotions. Responsible for overseeing the technician working on customer's vehicle including their time management/efficiency, parts ordering, job completion times. Oversee and participate in quality control. Participate in the development and documentation of Standard Operating Procedures as appropriate. REQUIREMENTS: High School Diploma or equivalent. Valid CDL Accredited training in service advisor skills, customer satisfaction and quality control. Automotive service advisor experience. Ability to read, write and speak English fluently. Ability to concentrate and accomplish tasks despite interruptions. Ability to perform a variety of tasks simultaneously. Proficient use of computers/business machines BENEFITS: Health/Dental/Vision Insurance Life Insurance Paid Training Paid Vacation Family owned and operated Positive and professional environment Paid for lease (Sales who hit specific quota) Uniforms provided (Service) Speciality tools provided (Service)
    $27k-34k yearly est. Auto-Apply 60d+ ago
  • Service Dispatcher

    Dead River Company 4.8company rating

    Service advisor job in Manchester, NH

    Join Our Team - Find Your Future! At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring and excellence. Thanks to our dedicated employees, we are one of the largest privately held heating fuel distributors. Come be a part of a dynamic team and FIND YOUR FUTURE!! Highly Competitive Compensation and Industry Leading Benefits- Paid weekly! Health Insurance - Premiums as low as 5$ for full time employees! Dental insurance and Vision Insurance Company Provided Life insurance, Short-term and Long-Term Disability 401(k) plan with company match Paid time off and 10 paid holidays Tuition assistance for employees and scholarships available for employees' children Discounts on our products and services Opportunities for growth throughout our footprint at Several Locations in MA, ME, NH, NY and VT! Ideal Candidate will have: A focus on Safety! Have strong communication and interpersonal skills Planning and scheduling skills The ability to work in a team environment within and between departments Analytical skills Technology/computer skills The ability to hold others accountable A commitment to exceptional customer relations Dependability Accuracy, organization, and attention to detail The ability to work in a dynamic environment without distraction Flexibility to work seasonal overtime
    $32k-38k yearly est. 60d+ ago
  • Service Writer

    Carrigan Auto Group

    Service advisor job in Portsmouth, NH

    We're Carrigan Auto Group-a family-run business that's been turning wrenches and earning trust since 1980. Our four locations across NH and ME (Manchester, Kittery, and Portsmouth) handle just about everything-imports, domestics, fleets, and luxury vehicles. What sets us apart? We believe getting your car fixed shouldn't be a hassle. We keep things simple, honest, and personal-just like family. Our Employee Average Tenure is 7 Years - Here's Why: Unmatched, family-oriented focuses culture - we don't live to work and your work-life balance matters. You have a voice, and your thoughts are deeply considered to make sure Carrigan Auto Group is the repair shop of choice. Clean, organized facility, that is maintained consistently. Uncapped commission Your Total Rewards Package: Progressive, growth-based compensation plan Competitive PTO package Paid training and tuition reimbursement 401K with employer match Vision & dental insurance Employer paid health insurance Employer paid short term disability Long term disability Life insurance Climate controlled facility Monday-Friday work schedule Our future Service Advisor will manage the workflow of jobs, sell repairs to clients, and make sure that our customers have the best possible experience. Responsibilities: Customer Service Deliver exceptional service; resolve issues with empathy and professionalism. Ensure team keeps all commitments to customers. Team Leadership Support, coach, and lead techs to meet goals. Enforce policies; escalate issues to GM/owner as needed. Workflow Management Keep shop running efficiently using company systems. Maintain quality and productivity. Cost Control Secure best pricing on parts. - this role is hybrid writing / parts! Daily Meetings Lead/attend 3 quick daily check-ins: morning, noon, and afternoon. General Support Jump in where needed. Handle daily deposits and support shop goals. Qualifications: Experience: 2 years as a service advisor, with proven record of exceeding goals and metrics. Organization: Able to stay focused and meet deadlines in a busy, fast-paced environment. Computer Skills: Proficient with Office 365 products - including Excel. Communication: Fluent in English-written and verbal. Math: Able to count and perform basic calculations using a calculator.
    $29k-45k yearly est. 60d ago
  • Automotive Service Dispatcher

    Bill Dube Ford Toyota

    Service advisor job in Dover, NH

    Job Description Bill Dube was founded in December 1975. Our founder, Bill Dube, envisioned the dynamic growth and progress experienced by our community. In 1992, his daughter Debbie Dube Reed, became President of the company. Bill's ethical business practices and sense of community leadership are carried on by Debbie , and work hand-in-hand in building the success and progress which we are experiencing now. What We're Looking For We are looking for dedicated Automotive Service Dispatcher to help grow our booming Service Department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. Candidates should have past experience in Service Department's, Independent, or Dealership setting. What We Offer Highly productive shop Heated shop Shop equipped with the newest technology and equipment Clean and professional work environment 401K with match Full medical and dental insurance Employee purchase plans Life insurance Paid vacation and holidays Responsibilities Greets customers promptly Obtains customer and vehicle information Clearly reports all vehicle symptoms as described by the customer Determines and recommends needed maintenance base on age, mileage, and vehicle history Prepares complete and accurate estimate of cost for labor and parts Establishes follow-up time Monitors the progress of each vehicle throughout the day, updating customers frequently Verifies that final invoice reconciles with work performed on the repair order Explains all completed work and charges to customers Assists in Maintaining clean work environment for our clientele Qualifications Minimum 1 year experience in a Service Department, Independent, or Dealership setting Ability to work hard with limited supervision Must be able to manage in a fast-paced work environment Knowledge of automobiles Positive attitude High volume mentality Must be wiling to work on Saturday Set five day work schedule with one day off during week as well as Sunday Must be able to pass pre-employment screens (Background & Drugs) Bill Dube Ford Toyota is an equal opportunity employer and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $33k-41k yearly est. 9d ago
  • Service Writer - Laconia Harley-Davidson

    American Road Group

    Service advisor job in Meredith, NH

    American Road Group is seeking a Service Writer at Laconia Harley-Davidson in Meredith, NH! Act as a liaison between Harley-Davidson customer and service technician, documenting concerns and service needs, scheduling work, assigning jobs to service technicians, and communicating with customers. Major Duties and Responsibilities * Provide superior customer service to both internal and external customers. * Assist Service Department Manager in maintaining a smooth-running efficient department. * Sell products and services based on additional work needed and service specials. * Articulate and document customer concerns and assign jobs to technicians. * Follow through customer work orders from start to finish, from scheduling appointments and reviewing completed work orders with customers. * All other duties as assigned. Requirements * Outgoing, friendly personality with superior communication skills * Excellent customer service * Knowledge or experience of servicing Harley-Davidson Motorcycles preferred. * Experience with POS systems and parts and management computer software. * General knowledge of computers and great phone etiquette. * Current motorcycle license. Physical Demands and Working Conditions * Frequently required to bend, stoop, crouch, reach, sit, stand, push and pull. * The noise level in the work environment is usually loud. * Requires use of both hands. * Requires the ability to balance and push a 600+ lb. motorcycle. * Frequently works near moving mechanical parts. * Potential exposure to battery acid, gasoline, chemical cleaning materials or other materials in shop. * Occasionally exposed to exhaust fumes and other airborne particles. Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!
    $28k-44k yearly est. 60d+ ago
  • Service Writer

    United Ag & Turf

    Service advisor job in Haverhill, NH

    Full-time Description Who We Are United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service. United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag & Turf is a sister company to United Construction & Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning. What You'll Get Bonus Program Training through John Deere University A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match Referral Bonus Earned PTO Employee Assistance Program Paid Company holidays Company Paid Life Insurance Great Work/Life Balance Opportunities for advancement A chance to work for the best in the business Job Type: Full Time Schedule: Monday - Friday 1st shift - Saturdays as needed United Ag & Turf NE is looking for a Service Writer. This position is responsible for assisting the Service Department with customer service needs, opening & closing of work orders, activities in pre-delivery of new equipment, repair and reconditioning of the new and used trade-in equipment, daily operations of shop functions, field service function and delivery or vehicle functions. What You'll Do Advise customers on technical problems, scheduling customer service needs, planning assigned jobs to work orders containing job information and specifying job instruction, identifying customer and machine Assist in the appraisal and quotes of repair work coming into the shop and discuss with the Service Manager the service required, both in parts and labor Schedule shop assignments, field service work, and truck requirements for pickup and delivery of equipment Process warranty claims Establish or adjust work procedures to meet schedules and deadlines. Opening and closing of work orders to ensure timely closing to meet company goals Supervises all shop activities when the Service Manager is away from branch Proactively seek and participate in available company-sponsored training, to develop and advance knowledge base and skill set Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service Requirements What it Takes Ability to use standard desktop load applications such as Microsoft Office and internet-based functions Positive attitude Excellent oral communication and written skills Strong organizational skills Provide robust customer service to internal and external customers Ability to work extended hours and weekends as needed Preferred 1 year of experience in Service Department operations Experience with John Deere Equipment Education High school diploma or GED Physical Requirements The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone Specific vision abilities required by this job include close vision requirements Hearing ability is sufficient to communicate with others in person or over the phone Light to moderate lifting may be required (up to 50 pounds) Ability to reach, stoop, kneel, and bend as needed
    $28k-43k yearly est. 60d+ ago
  • Service Writer

    Carrigan Auto Group

    Service advisor job in Portsmouth, NH

    Job Description We're Carrigan Auto Group-a family-run business that's been turning wrenches and earning trust since 1980. Our four locations across NH and ME (Manchester, Kittery, and Portsmouth) handle just about everything-imports, domestics, fleets, and luxury vehicles. What sets us apart? We believe getting your car fixed shouldn't be a hassle. We keep things simple, honest, and personal-just like family. Our Employee Average Tenure is 7 Years - Here's Why: Unmatched, family-oriented focuses culture - we don't live to work and your work-life balance matters. You have a voice, and your thoughts are deeply considered to make sure Carrigan Auto Group is the repair shop of choice. Clean, organized facility, that is maintained consistently. Uncapped commission Your Total Rewards Package: Progressive, growth-based compensation plan Competitive PTO package Paid training and tuition reimbursement 401K with employer match Vision & dental insurance Employer paid health insurance Employer paid short term disability Long term disability Life insurance Climate controlled facility Monday-Friday work schedule Our future Service Advisor will manage the workflow of jobs, sell repairs to clients, and make sure that our customers have the best possible experience. Responsibilities: Customer Service Deliver exceptional service; resolve issues with empathy and professionalism. Ensure team keeps all commitments to customers. Team Leadership Support, coach, and lead techs to meet goals. Enforce policies; escalate issues to GM/owner as needed. Workflow Management Keep shop running efficiently using company systems. Maintain quality and productivity. Cost Control Secure best pricing on parts. - this role is hybrid writing / parts! Daily Meetings Lead/attend 3 quick daily check-ins: morning, noon, and afternoon. General Support Jump in where needed. Handle daily deposits and support shop goals. Qualifications: Experience: 2 years as a service advisor, with proven record of exceeding goals and metrics. Organization: Able to stay focused and meet deadlines in a busy, fast-paced environment. Computer Skills: Proficient with Office 365 products - including Excel. Communication: Fluent in English-written and verbal. Math: Able to count and perform basic calculations using a calculator. #hc209757
    $29k-45k yearly est. 28d ago
  • Automotive Service Dispatcher

    Bill Dube Ford Toyota

    Service advisor job in Dover, NH

    Bill Dube was founded in December 1975. Our founder, Bill Dube, envisioned the dynamic growth and progress experienced by our community. In 1992, his daughter Debbie Dube Reed, became President of the company. Bill's ethical business practices and sense of community leadership are carried on by Debbie , and work hand-in-hand in building the success and progress which we are experiencing now. What We're Looking For We are looking for dedicated Automotive Service Dispatcher to help grow our booming Service Department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. Candidates should have past experience in Service Department's, Independent, or Dealership setting. What We Offer Highly productive shop Heated shop Shop equipped with the newest technology and equipment Clean and professional work environment 401K with match Full medical and dental insurance Employee purchase plans Life insurance Paid vacation and holidays Responsibilities Greets customers promptly Obtains customer and vehicle information Clearly reports all vehicle symptoms as described by the customer Determines and recommends needed maintenance base on age, mileage, and vehicle history Prepares complete and accurate estimate of cost for labor and parts Establishes follow-up time Monitors the progress of each vehicle throughout the day, updating customers frequently Verifies that final invoice reconciles with work performed on the repair order Explains all completed work and charges to customers Assists in Maintaining clean work environment for our clientele Qualifications Minimum 1 year experience in a Service Department, Independent, or Dealership setting Ability to work hard with limited supervision Must be able to manage in a fast-paced work environment Knowledge of automobiles Positive attitude High volume mentality Must be wiling to work on Saturday Set five day work schedule with one day off during week as well as Sunday Must be able to pass pre-employment screens (Background & Drugs) Bill Dube Ford Toyota is an equal opportunity employer and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • Service Writer - Laconia Harley-Davidson

    American Road Group

    Service advisor job in Meredith, NH

    Job DescriptionDescription: American Road Group is seeking a Service Writer at Laconia Harley-Davidson in Meredith, NH! Act as a liaison between Harley-Davidson customer and service technician, documenting concerns and service needs, scheduling work, assigning jobs to service technicians, and communicating with customers. Major Duties and Responsibilities Provide superior customer service to both internal and external customers. Assist Service Department Manager in maintaining a smooth-running efficient department. Sell products and services based on additional work needed and service specials. Articulate and document customer concerns and assign jobs to technicians. Follow through customer work orders from start to finish, from scheduling appointments and reviewing completed work orders with customers. All other duties as assigned. Requirements: Outgoing, friendly personality with superior communication skills Excellent customer service Knowledge or experience of servicing Harley-Davidson Motorcycles preferred. Experience with POS systems and parts and management computer software. General knowledge of computers and great phone etiquette. Current motorcycle license. Physical Demands and Working Conditions Frequently required to bend, stoop, crouch, reach, sit, stand, push and pull. The noise level in the work environment is usually loud. Requires use of both hands. Requires the ability to balance and push a 600+ lb. motorcycle. Frequently works near moving mechanical parts. Potential exposure to battery acid, gasoline, chemical cleaning materials or other materials in shop. Occasionally exposed to exhaust fumes and other airborne particles. Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!
    $28k-44k yearly est. 1d ago

Learn more about service advisor jobs

Do you work as a service advisor?

What are the top employers for service advisor in NH?

Chappell

Thompson Organization

Tulley Automotive Group

Bill Dube Ford Toyota

Key Auto Group

Top 10 Service Advisor companies in NH

  1. Walmart

  2. Sullivan Tire and Auto Service

  3. Chappell

  4. Thompson Organization

  5. Tulley Automotive Group

  6. Bill Dube Ford Toyota

  7. Key Auto Group

  8. BJ's Wholesale Club

  9. Camping World

  10. Planet Honda Colorado

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