Customer Experience Consultant - 100% Commission (TSG-20251204-027)
Service advisor job in Norfolk, VA
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
Service Advisor
Service advisor job in Newport News, VA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Employee discounts
Free uniforms
Benefits/Perks
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package
Employee Discounts
Positive Work Environment
Locally-Owned
Cutting-Edge Tools and Equipment:
Work-Life Balance
Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous sales experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities
Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
Experience with Digital Vehicle Inspections a plus
High school diploma or GED required bachelors degree preferred
Successful completion of a pre-employment background screening
At least two years of experience as an automotive service writer or service advisor is preferred. Experience as an automotive service manager is preferred
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
Service Advisor
Service advisor job in Newport News, VA
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyService Advisor/Service Writer
Service advisor job in Chesapeake, VA
Leverage your automotive experience, sales talent, and customer service skills in this exciting opportunity! We are seeking an Automotive Service Advisor to join our dedicated team. In this key role, you will evaluate the client's needs, build client relationships, and sell automotive services while delivering a client experience second to none. Motivation, team work, and the ability to close sales are the keys to success in this position. Do you have what it takes to get the job done? We want to hear from you!
At Little Joe's Mitsubishi and Greenbrier Auto Care Center, we are committed to the highest quality! Our desire is to hire the best people in the industry; that's why we offer competitive compensation and benefits.
Automotive Service Advisor (Customer Service) Job Responsibilities
As an Automotive Service Advisor, you will greet customers, schedule service appointments, and receive vehicle information. You will be responsible for listening to requests of the service desired and clearly explaining information on the repair order.
Automotive Service Advisor responsibilities:
Accurate write up of customer information and repairs requested
Communicate with technicians
Communicate any additional work or time required to the customer
Accurately enter information into the shop management program
Make appointments for customers
Provide a high level of customer service
Getting customer approval to do additional work and explaining the work performed and the charges being billed
Automotive Service Advisor (Customer Service) Job Requirements
We are looking for an Automotive Service Advisor who genuinely enjoys helping people and has an excellent work ethic. If that describes you, this is the position for you!
Automotive Service Advisor requirements:
Valid driver's license - clean driving record
Experience in the automotive field
Sales skills-ability to overcome objections and close sale
Typing skills
Strong organization skills
Are you ready to rev up your career?
It's time to join our team at Little Joe's Mitsubishi and Greenbrier Auto Care Center.
Apply Today!
Auto-ApplyToyota Service Advisor
Service advisor job in Chesapeake, VA
Dealership:L0588 Priority Toyota Chesapeake
Are You a Rockstar Service Advisor Looking for a Better Opportunity?
Priority Toyota Chesapeake is Looking for you!
Priority Toyota Chesapeake is searching for a talented Service Advisor to join our amazing team!
We are busier than ever, and have an immediate need for a Service Advisor with a proven track record of success selling service work while providing an outstanding customer experience.
If you interested in working in an employee-centric environment that offers tremendous earning potential, benefits, and career advancement, APPLY NOW!
Who are we looking for?
Previous Service Advisor/Service Writer experience
Polished and professional demeanor
Strong communication skills-both verbal and written
Ability to communicate technical terms to a non-technical audience
Ability to create a truly memorable experience for our customers
Ability to work well in a team environment
Outstanding attention to detail
Valid Driver's License with acceptable driving record
What do we offer?
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Auto-ApplyService Advisor
Service advisor job in Chesapeake, VA
Are you great with people, fast on your feet and a multi-tasker? If so, this is the perfect job for you! Pete's RV provides a rewarding work atmosphere as well as competitive compensation and benefits. We are looking for talented individuals to join our team in our Chesapeake, VA location.
Job Functions:
Schedules RV service appointments
Ensures Client's RV service requirements are accurately and documented on the Repair Order (RO).
Provides a complete and accurate written cost estimate for all labor and parts.
Recommends additional needed and value added service based upon service history and RV inspection.
Periodically checks on the progress of the RV repair throughout the day. Promptly updating the Client regarding any changes in the readiness of the RV time, explains cost and time requirements in detail, and gets proper authorization before performing any additional repairs.
Consistently reviews and closes RO's ensuring that work is completed and additional work and corresponding authorization is noted.
Maintains an Excellent CSI (Customer Satisfaction Index) - a MUST!!
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations.
Ensures that required documentation is complete and is in compliance with regulations and standards.
Complies with and enforces all safety policies and procedures.
Attends all staff meetings, trainings, and educational classes as required.
Continually learns about product updates, features, accessories to better assist customer needs.
Establishes personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
Requirements
Organized and friendly personality
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Pleasant/friendly demeanor and an outgoing personality.
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
Above average computer and internet skills.
Willingness to learn.
A desire to work in a commission, performance based environment.
Ability to multi-task and follow tasks as assigned
Benefits
Excellent Health Benefits
Available Eye and Dental Insurance
401K Retirement Plan with Company Match
Paid Time-Off
Paid Uniform Service
Advancement Opportunities
Relocation Possibilities
Bonus Programs
Job Type: Full-Time
Schedule: Monday-Friday, Rotating Saturdays with a day off during the week
Pay: $60,000/year
About Our Company: Pete's RV Center is a family owned business that has been keeping New England, Northern New York, Mid-West and Southern families enjoying the great outdoors since 1952. As the #1 RV dealership in New England, we take great pride in all of our locations. The Pete's RV dealer group consists of dealerships in the great states of Vermont, Connecticut, Massachusetts, Pennsylvania, Indiana and Virginia. We are a growing company that values it's employees and their contributions in making us successful in today's ultra-competitive marketplace.
Auto-ApplyService Advisor
Service advisor job in Chesapeake, VA
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford and Lincoln Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
* Competitive Pay
* Flexible Working Hours
* Health Insurance
* PTO Leave
* 401(K)
Service Advisor Responsibilities:
* Greet customers promptly
* Obtain customer and vehicle information
* Clearly report all vehicle symptoms as described by the customer
* Determine and recommend maintenance base on age, mileage and history of vehicle
* Prepare a complete and accurate estimate of cost for labor and parts
* Establish follow up time
* Monitor the progress of each vehicle throughout the day, and update customers frequently
* Verify that the final invoice reconciles with the work performed on the repair order
* Explain all completed work and charges to customers
Service Advisor Requirements:
* Previous experience at a Ford dealership is a plus
* Ability to identify the problem quickly
* Knowledge of automobiles
* Proven record of achieving exceptional customer satisfaction
* Past experience as a service advisor, assistant lane manager or service consultant
* Very energetic personality
* A desire for a long-term career with a growing organization
* Personal and professional integrity
* Computer skills and willingness to learn new programs
* Ability to learn new technology and repair and service procedures and specifications
* Minimum of 1 year in service department
* Ability to lift 50 pounds and work on your feet for extended periods of time
* Ability to work in a fast-paced environment
* Basic computer skills
* Positive, friendly attitude
* High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Service Advisor
Service advisor job in Franklin, VA
Job DescriptionSalary:
Blake Ford in Franklin, VA is looking for a Service Advisor. Previous experience is preferred but not required! This position has the opportunity for huge growth potential for the person who wants to shine and set themselves apart and advance within the industry. We promote from within!
Description:
Ascertains automotive problems and services by listening to customers description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
This position is full-time.We pay for talent and performance!
Full-time employee benefits include Medical, Dental and Vision insurance, 401(k) with company match, and paid time off/vacation.
Duties:
Verifies warranty and service contract coverage by examining records and papers, explaining provisions and exclusions.
Develops estimates by costing materials, supplies, and labor, calculating customers payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and servicesrequired; obtaining approval signatures; entering RO into service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customers approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Updates job knowledge byparticipatingin educational opportunities; reading manufacturers publications.
Enhances organization reputation by accepting ownership foraccomplishingnew and different requests; exploring opportunities to add value to job accomplish
Qualifications and Skills:
1 year manufacturer experience preferred but notrequired
Previouscustomer service experience
Strong telephone/computerskills with the ability to provide customers with product information, schedule appointments, and handle their automotive service needs
Solid understanding of automotive service industry mechanical knowledge
Dependable Transportation
Verifiable Work History
Valid Drivers License with clean driving record
What We Offer:
Benefits: Medical, Dental, Vision, Paid Time Off, Life Insurance
401(k) Planwith company match
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned andoperated
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services
Experienced Service Advisor
Service advisor job in Chesapeake, VA
Are you an experienced Service Advisor with excellent customer service skills? Looking for a Company that appreciates it employees? We need to talk!! JOIN A LEADER IN THE AUTOMOBILE INDUSTRY! AND AN AWARD-WINNING COMPANY!! FIRST TEAM AUTOMOTIVE GROUP is looking for exceptional and experienced SERVICE ADVISORS! That's right! We are experiencing year-over-year growth in our Service Departments and need dynamic individuals to round out our Team!
We are looking to add experienced Service Advisors to accommodate our sustained growth! This position requires the candidate to work as an active Service Advisor with the added responsibility of assisting the Service Manager by 'managing' the Service Lane. We are going to new levels and need a qualified and experienced individual to help us get there! First Team Automotive Group is a dynamic company that offers a Team environment, great benefits and ongoing training and support. We are an extraordinary company and an extraordinary place to work!
Apply only if you want to succeed!! Only interested in motivated and experienced candidates!
ESSENTIAL DUTIES:
Produces additional revenue for the Dealership by selling finance and insurance products and programs and other appropriate after-sale items to New and Pre-Owned Customers.
Essential Duties also include the following:
* Meets and greets our Customers on the Service Lane
* Provides extraordinary Customer Service by providing an exceptional customer experience!
* Using the latest in technology, engages the Customer at their Vehicle in order to efficiently and effectively check the Customer's Vehicle into the Service Department
* Follows the Service Road-to-a-Sales
* Establishes and maintains good working relationships with Customers and the Technicians, including training and motivating.
* Works with Service Manager to secure a reasonable profit from every sale.
* Coordinates all service/repair work with Team Leader to achieve completion times, etc.
* Provides a professional level of communication with each Customer and ensures that all promises and promise times are met.
* Provides solutions for each and every Customer, including repair options, alternative transportation
* Advises every Customer on the the specific needs their Vehicle has
* Monitors system to ensure that Technicians are able to meet all promise times
* Offers a Multi-Point Inspection to every Customer; able to sell additional Technician-recommended repairs or service.
* Conducts business in an ethical and professional manner.
Responsibilities (include but are not limited to):
* Ability to hold yourself accountable and achieve goals with limited direct supervision.
* An impressive work-ethic and Team-minded mentality.
* Professional appearance and conduct.
* Self-motivated and the ability to work in a Team environment.
* Excellent verbal/written communication, strong negotiation and presentation skills.
* Working knowledge of computers; CDK a plus!
* Follow all company policies and procedures.
* Demonstrates behaviors consistent with the Company's Values in all interactions with Customers, Co-Workers and Vendors.
Additional Requirements:
* Pass a motor vehicle report and possess an acceptable safe driving record.
* Pass a criminal background check and drug screen.
Destination Services Consultant
Service advisor job in Virginia Beach, VA
This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual.
JOIN OUR TEAM AND MAKE A DIFFERENCE!
Are you a detail-oriented individual who is passionate about your community?
Are you customer service minded and enjoy helping others?
Are you skilled in researching, planning and organizing projects/events?
Are you interested in a professional opportunity that allows you flexibility and autonomy?
If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you!
This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating.
Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as:
Performing area orientations
Helping to secure housing
Identifying schools for enrollment
Opening bank accounts
Securing a Social Security Number
Obtaining a driver's license
Qualifications
Expert knowledge of city and surrounding areas, including local schools
Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle
Proficient in basic computer applications
A flexible schedule that would accommodate an ad hoc working style
Skills
Excellent verbal and written communication
Ability to research efficiently
Effective at problem-solving
Skilled in time-management
Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs.
WANT TO LEARN MORE
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Coach Service Writer
Service advisor job in Suffolk, VA
Job DescriptionThe Service Writer is responsible for the coordination of repair and service of luxury motorhome/motorcoaches. The essential functions of the Service Writer position require clear and professional communication with our customer base to deliver an exceptional customer service experience. The Service Writer must also clearly and effectively communicate with the Service Technicians to ensure timely and correct repair and service. A basic understanding of the layout, and construction of motorhomes/motorcoaches as well as the various systems is required. Availability to work overtime and weekends as well as potential overnight travel is a must.
Essential Duties and Responsibilities
Answer incoming calls from customers to schedule appointments and enter scope of work needed.
Provide status updates to customers
Data entry of all RO information from customers and technicians
Write detailed and accurate work orders that encompass the work to be completed and ensure customer sign-off and approval
Recommend additional service and parts to customers
Work with service technicians to ensure a complete understanding of the work to be performed
Enter work performed into service program tracking time and work completed
Facilitate the ordering of parts needed for repairs and recording of items ordered onto the work orders
Interface with insurance and third-party warranty providers as needed for service work
Submit and track warranty claims and ensure company receives compensation
Schedule and monitor subcontractors as needed for repairs
Perform quality control on all work performed in the service department prior to customer pick-up
Process payments on completed work orders
Qualifications and Education Requirements
High School Diploma
Customer service experience, minimum of 2 years
Proficient with computer and keyboard skills as well as MS Office programs
Excellent communications and customer service skills
Ability to multi-task with ever changing priorities within team environment
Detail oriented and organized
Valid driver's license
Must possess a knowledge of motorhome systems
Schedule:
Expected hours: 40 - 50 per week
Monday- Thursday 7am-5:30pm with possible OT on Fridays
Pay:
$24-$28/hour
#ISS
Service Writer- Inventory Specialist
Service advisor job in Norfolk, VA
Eastern Truck & Accessories provides high performing, innovative products for your Jeep, Truck, or SUV. We sell, install, and service industry leading products including lifts, wheels, tires, various suspension products, performance products, and everything else for Jeep, Truck, and SUV's. Eastern has a top notch sales team and professional technicians to do the job right, the first time. Eastern has a friendly staff, clean work environment, state of the art equipment, and an employee benefit package.
We offer:
-Competitive wages
-A generous benefits package (including paid time off, retirement savings plan, medical coverage)
-State-of-the-art information systems and the latest technology
-Professional work environment
-Smoke free workplace
-Great customer base
-Central location (Norfolk, VA)
Job Description
As a Service Writer at Eastern Truck & Accessories, you will be at the forefront of the automotive industry. We are looking to fill a full time position who will be responsible for operations, profitability, and customer satisfaction. A successful candidate will enhance our reputation by implementing new and different strategies to improve overall business objectives and add value to the customer's experience. You will use your expert knowledge to understand and explain the customer's needs to staff for satisfactory service delivery. Scheduling appointments, processing orders and monitoring delivery are key duties to build and maintain customer relationships.
Key Responsibilities:
-Service Writing Skills
-Making appointments
-Greeting customers
-Counter Sales
-Contacting customers
-Sourcing parts
-Writing estimates
-Communicating customer concerns to technicians
-Controlling inventory
-Ordering
-Collecting payments
-Explaining services to customers
-Customer follow up
-Addressing customer's complaints
-Driving and moving vehicles
-Learning new products and technical information
Qualifications
Qualifications for Service Writer / Inventory Specialist- must be high energy, team driven, and have proven costumer service skills. The ideal candidate is someone with a winning attitude who sees obstacles as opportunities.
Key Requirements:
-Judgment/Decision making skills
-Organized
-Computer skills
-Excellent sales skills
-Promptness
-reliability
-Able to multi task
-Excellent phone skills
-Excellent customer service skills
-Integrity
-Resourcefulness/Initiative
-Enthusiastic/Passionate
-Valid VA driver's license
-Clean driving record with no DUI's
Additional Information
Join the Eastern Truck & Accessories team if you are looking for a phenomenal career as an Inventory Specialist / Service Writer / Purchaser
Check out our Website
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All applications and resumes are kept confidential according to EEO guidelines.
Service Writer- Inventory Specialist
Service advisor job in Norfolk, VA
Eastern Truck & Accessories provides high performing, innovative products for your Jeep, Truck, or SUV. We sell, install, and service industry leading products including lifts, wheels, tires, various suspension products, performance products, and everything else for Jeep, Truck, and SUV's. Eastern has a top notch sales team and professional technicians to do the job right, the first time. Eastern has a friendly staff, clean work environment, state of the art equipment, and an employee benefit package.
We offer:
-Competitive wages
-A generous benefits package (including paid time off, retirement savings plan, medical coverage)
-State-of-the-art information systems and the latest technology
-Professional work environment
-Smoke free workplace
-Great customer base
-Central location (Norfolk, VA)
Job Description
As a Service Writer at Eastern Truck & Accessories, you will be at the forefront of the automotive industry. We are looking to fill a full time position who will be responsible for operations, profitability, and customer satisfaction. A successful candidate will enhance our reputation by implementing new and different strategies to improve overall business objectives and add value to the customer's experience. You will use your expert knowledge to understand and explain the customer's needs to staff for satisfactory service delivery. Scheduling appointments, processing orders and monitoring delivery are key duties to build and maintain customer relationships.
Key Responsibilities:
-Service Writing Skills
-Making appointments
-Greeting customers
-Counter Sales
-Contacting customers
-Sourcing parts
-Writing estimates
-Communicating customer concerns to technicians
-Controlling inventory
-Ordering
-Collecting payments
-Explaining services to customers
-Customer follow up
-Addressing customer's complaints
-Driving and moving vehicles
-Learning new products and technical information
Qualifications
Qualifications for Service Writer / Inventory Specialist- must be high energy, team driven, and have proven costumer service skills. The ideal candidate is someone with a winning attitude who sees obstacles as opportunities.
Key Requirements:
-Judgment/Decision making skills
-Organized
-Computer skills
-Excellent sales skills
-Promptness
-reliability
-Able to multi task
-Excellent phone skills
-Excellent customer service skills
-Integrity
-Resourcefulness/Initiative
-Enthusiastic/Passionate
-Valid VA driver's license
-Clean driving record with no DUI's
Additional Information
Join the Eastern Truck & Accessories team if you are looking for a phenomenal career as an Inventory Specialist / Service Writer / Purchaser
Check out our Website
**************************
All applications and resumes are kept confidential according to EEO guidelines.
Customer Service Advisor
Service advisor job in Virginia Beach, VA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
Customer Service Advisor - 3969
Service advisor job in Virginia Beach, VA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
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Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
*
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
Passenger Service Dispatcher
Service advisor job in Norfolk, VA
Job Description
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient.
Responsibilities
The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner.
This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation.
Receives and prepares tickets at the start of the day and process them for the wheelchair crew.
Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status.
Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
Relay work orders, messages, and information to or from work crews using telephones or two-way radios.
Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles
Responsible for filling in for Wheelchair Assistants as necessary
Qualifications
High school diploma/GED or equivalent work experience
Must be at least 18 years old
Available to work various shifts
Ability to obtain an Airport Badge is required
Operations experience is preferred
Ability to multi-task is required
Customer service experience preferred
Experienced in dispatching and/or coordinating transportation routes for groups of people
Skill in communicating using two-way radio and telephone equipment
Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred.
Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required)
Dispatcher and computer experience preferred
Ability to work with private information in a confidential and professional manner
Ability to stand for long periods of time
Appearance Guidelines
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.
For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
Clean & well-maintained approved uniforms must be worn on shift
Additional requirements as specified by management
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
Salary Range: $16.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
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SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
CS Therapist I-Forensic Services Peer Specialist
Service advisor job in Williamsburg, VA
Do you want to make a difference in the lives of adults who are seriously mentally ill and involved with the legal system? Come be a part of a Team of professionals who value quality services, integrity, and accountability and who are committed to helping these individuals re-enter their communities and re-emerge on their paths to recovery. The Forensic Services Program serves adults who are detained at the Adult Detention Center, who have been adjudicated Not Guilty by Reason of Insanity, and/or who are in need of Competency Restoration Services; we also provide Juvenile Competency Restoration Services.
Our services are provided in the office, in the community, at the local jail, or at the state hospital. We are seeking qualified applicants to fill our full-time Therapist I Peer Support Specialist position. Successful candidates will have lived experience and success in treatment and recovery. The candidate will have success in providing services to adults with serious mental illness, justice involvement, and/or substance use disorder, knowledge of recovery model practices, knowledge of Sequential Intercept Mapping concepts, and the ability to provide various group services (psycho-educational, social and skill building groups).
About This Role:
This position is within the Forensic Services program. We serve adults and youth (Juvenile Competency Restoration Services) for individuals with the Prince William County-Manassas Regional area. The team provides a variety of specialty services geared to promote recovery, healing and independence. A cross-systems team approach is key when providing support to the individuals involved with the Forensic Services program. In this position, there is opportunity to work independently and as part of a multidisciplinary team.
* Maintaining a caseload of clients, who will be in services with other clinicians and physicians
* Implementing and documenting progress of clients
* Working closely with community partners, including PWC Adult Detention Center, Criminal Justice Services, Trillium, courts, District 35 Probation and Parole, health department, and others
* Documents all services, contacts and attempted contacts with client and collaterals
* Linking, monitoring, referring, coordinating, facilitating services needed by clients.
* Collaborating with other departments within the CS and the community
* Maintaining healthy boundaries with clients
Minimum Requirements:
* High school diploma or G.E.D. and 5 years' experience providing substance use services in a human services environment.
* Must have personal experience as a past recipient of substance use/co-occurring services.
* Certified Peer Recovery Specialist in the state of Virginia.
Preferences:
* Experience as a certified peer support specialist
* Experience working with justice-involved adult individuals
* Experience with court systems, jails, justice-involved processes
* Experience providing person-centered, strength-based support services
* Experience assessing client needs and providing access to appropriate services
* Experience providing case management activities for clients
* Experience providing clinical documentation necessary to maintain client records including treatment planning/wellness recovery plan, progress notes, quarterly reviews and annual assessments
* Experience facilitating peer-lead recovery groups
Special Requirements:
* Certified Peer Recovery Specialist in the state of Virginia
* Possession of a valid driver's license; Must pass DMV record check;
* Must pass TB Test;
* Certified in First Aid and Cardiac Pulmonary Resuscitation, as required.
* Offer of employment is contingent upon the candidate passing a fingerprint based National Criminal History Record Check. Not eligible for employment with barrier crime history ***************************************************************************************** PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)
* Child Protective Services Requirements: Effective 1999, mandated by the Department of Behavioral Health and Developmental Services 12VA35-105-400 rules and Regulations for Licensing Providers by the Department of Behavioral Health and Development Services related to Criminal Registry Checks, a search of the registry of founded complaints of child abuse and neglected maintained by the Department of Social Services.
* Certified Peer Recovery Specialist or in the process of obtaining training with Virginia DBHDS to be completed within six months of employment.
* Lived personal experiences of mental illness, justice/legal involvement or experience, and/or substance use disorders.
Work Schedule:
Monday-Friday 9am-5pm
Starting Salary Range:
$70,921.50 - $84,444.75 Annually
This position qualifies for a hiring bonus of $5,000. This bonus will be paid in two equal installments as funds permit. The first installment of $2,500 is payable after (90) day of employment have been completed. The final $2,500 installment will be payable on the pay date following the completion of the probationary period.
Prince William County offers great benefits including:
* Retirement from the Virginia Retirement System (VRS)
* 401a and 457 retirement savings and investment plans
* Paid Annual Leave
* Paid Personal Leave
* Paid Sick Leave
* Paid Holidays
* Optional Group Medical and Dental Health Plans
* Optional Group Life Insurance
* An Employee Assistance Program (EAP)
* Career Development Opportunities
Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information.
NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here.
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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Service Specialist
Service advisor job in Chesapeake, VA
Link-Belt Mid-Atlantic is a construction equipment company, offering sales, rentals, parts, and service. Our legacy is built on quality products and customer satisfaction. Currently we have a Service Specialist role open in the Chesapeake area. The Service Specialist is responsible for the maintenance, inspection, diagnosis, and repair of construction equipment machinery and components, primarily in a field setting. Essential functions of the position include:
Efficiently and effectively diagnose and perform field service repairs as directed and ensure the proper completion of each to the customer's satisfaction.
Ensure that all required parts, materials, and supplies necessary to complete the repair are ordered and obtained prior to arriving at the jobsite.
Identify and arrange for the procurement of additional items as needed after initial inspection and diagnosis of the service repair.
Adhere to all safety and environmental regulations and guidelines necessary during repair and ensure work area is properly cleaned upon completion.
Ensure that the customer is kept informed of completed repairs and communicate to them any problems or issues found that extend beyond the scope of the original service call.
Maintain an adequate level of tools necessary to perform the service requirements.
Document and maintain proper records of time spent on each repair, parts and materials used, and detailed descriptions of work performed.
Ensure that all parts and materials not used are returned upon completion of the service work per the established guidelines.
Provide labor hours daily to the Service Manager or Branch Administrator to ensure timely posting of hours to the appropriate work orders.
Prepare and submit expense reports (accompanied with the appropriate receipts) and service truck mileage on a timely basis.
Ensure that the service truck is properly maintained in good working condition and appearance.
Maintain personal appearance in a neat and professional manner (within the context of the working environment) and ensure professional communications with customers and coworkers.
Notify Service Manager of any tooling, shop, yard, or vehicle requirements or deficiencies.
Continue with service training education to enhance knowledge and service capabilities, and remain current on new technologies.
General qualifications for this role:
High School or GED
Minimum of five (5) years of related experience in diagnostic and repair work on construction equipment machinery
Must be able to read and interpret technical manuals and drawings
Must have Commercial Driver's License (CDL)
*Link-Belt Cranes does not accept unsolicited resumes or calls from third-party recruiters or employment agencies*
Juvenile Services Specialist I
Service advisor job in Chesapeake, VA
This is a great time to work for the City of Chesapeake! Juvenile Services is seeking a highly motivated individual to serve as a Juvenile Services Specialist in our secure detention facility. This role is responsible for supervising and supporting youth residents, promoting positive behavior, and ensuring a safe and structured environment.
Key Responsibilities:
* Direct daily activities of residents using approved behavioral management strategies.
* Exercise independent judgment and respond appropriately during crisis situations.
* Maintain accurate documentation, including daily electronic log cards and incident reports.
* Conduct individual and group counseling sessions with residents.
* Perform crisis intervention and maintain case management files.
* Transport residents to court appearances, appointments, or other authorized activities.
* Plan and facilitate individual and group recreational activities.
* Complete daily room and unit audits; assist nursing staff as a medical aide if assigned.
* Conduct resident searches after outings or visits; supervise nightly showers.
* Oversee residents in school, on the unit, and during recreational time.
* Physically restrain residents when necessary to prevent injury and maintain safety.
* Perform other duties as assigned in support of the facility's mission.
Knowledge, Skills, and Abilities:
* General understanding of counseling principles and practices, particularly with juvenile offenders.
* Ability to build rapport with youth while maintaining professional boundaries.
* Strong crisis management, communication, and observational skills.
* Ability to remain calm under pressure and make sound decisions in emergency situations.
* Familiarity with juvenile justice systems, trauma-informed care, or secure residential settings is a plus.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications
Vocational/Educational Requirement: Requires high school diploma and formal training or special courses equivalent to satisfactory completion of one year of college education in criminal justice, law enforcement or a closely related field.
Experience: In addition to satisfying the vocational/educational standard, this class requires a minimum of six months of related, full-time equivalent experience. Preferred experience participating in group counseling sessions in a group home, detention center, or non-secure residential setting.
Special Certifications and Licenses: Depending on position, may require a valid driver's license and a driving record that is in compliance with City Driving Standards. Requires Handle With Care, CPR, and First Aid certifications within 45 days of hire.
Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
* General knowledge of the techniques and means of interviewing;
* Some knowledge of the fundamental principles of adolescent psychology;
* Thorough knowledge of the laws and procedures related to juvenile detainees;
* Ability to counsel and conduct interviews of a personal, sensitive nature;
* Ability to communicate complex social ideas effectively, orally and in writing; and possess excellent computer skills.
* Ability to establish and maintain effective working relationships with city agency officials, court personnel, co-workers, residents, and residents' parents or guardians.
Customer Service Advisor
Service advisor job in Virginia Beach, VA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
* Promote the Pick-n-Pull Safety Culture.
* Be a team player. Work as a member of the team to help the team achieve its goals.
* Maintain a high level of integrity.
* Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
* Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
* Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
* Follow all company policies and procedures.
* Identify when customer interaction requires assistance from management.
* Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
* Additional duties as assigned.
Qualifications:
* Must work safely at all times.
* Must have good people skills with an outgoing friendly positive attitude.
* Able to work retail hours including overtime, weekends and holidays.
* Must have reliable means of transportation.
* Must be able to read, write, and speak in the English language.
* Bilingual in Spanish a plus, but not required.
* Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
* Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
* Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
* Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
* Vision must be sufficient to perform job functions safely as described above.
* Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
* Exposure on a regular basis to outdoor weather conditions.
* Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.