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  • Airport Service Agent (SRQ)

    Clear 4.4company rating

    Service advisor job in Sarasota, FL

    CLEAR Service Agents work at the airport to assist customers with products & services that are provided by CLEAR. At CLEAR, we love what we do and we're obsessed with our members! Our Service Agents make magic happen every day, creating frictionless experiences. What is a CLEAR Service Agent? A CLEAR Service Agent is there to support customers in the airport who are using any products provided by CLEAR! They are a friendly face & provide exceptional customer service to all passengers at the airport. Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike Comply with all security and safety guidelines, policies and procedures at all times Greet & engage with travelers and help answer any questions Assist and guide passengers as needed with all questions and concerns Comply with all security and safety guidelines, policies and procedures at all times You will be walking through our CLEAR lanes and around the airport in order to assist our members and passengers Daily use of CLEAR technology & helps to troubleshoot any technical issues as they arise Who You Are Customer obsessed - ensuring our customers are satisfied is one of our top priorities! Ability to work in a fast-paced, high-volume, hospitality-driven atmosphere Positive and energetic attitude Open availability and flexibility is a must - ability to work a variety of shifts Previous customer service experience a must Ability to stand for up to 8 hours per day You must be 18 years of age or older How You'll Be Rewarded Free CLEAR membership for you + family/friends discounts 401(k) Retirement Plan, including a company match* 11 company-paid holidays (paid 1.5x if worked) See more of our amazing benefits, including any eligibility or specific location offerings, HERE! About CLEAR: With CLEAR, you are always you. CLEAR's mission is to enable frictionless and safe journeys using your identity. With nearly 19 million members and 100+ partners across North America, CLEAR's identity platform connects you to the cards in your wallet - transforming the way you live, work and travel. Trust and privacy are the foundation of CLEAR. We have a commitment to members being in control of their own information and never sell member data. CLEAR is at the highest level of security by U.S. government regulators and is also certified as Qualified Anti-Terrorism Technology under the SAFETY Act. Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by CLEAR. Reasonable accommodations for valid medical, religious, or other protected reasons will be provided CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $20k-27k yearly est. 4d ago
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  • Service Advisor

    Jenkins Chevrolet of Venice

    Service advisor job in Venice, FL

    Exciting Career Opportunity! We are looking for Service Advisors to join our Jenkins Venice Chevrolet team! Do you have great customer service skills? Let's talk! We are seeking motivated, and results driven individuals to join our team! If you are motivated and dedicated to achieving success, we would like to meet you! This is a great opportunity to join a growing company and sell a world-class brand. We offer training, and all the tools you need to be successful! Let us help you achieve your personal and professional goals this year! Make a career change with a company that is invested in your success! Why us: The Jenkins Automotive Group is first and foremost a customer service business. We sell and repair cars, but more than that we want our customers to know that we're their trusted source for all things automotive. Jenkins Auto Group is not only passionate about serving our customers, but our employees as well. Our organization is constantly working to provide our employees with the right tools to help them grow and advance. We are all on the same team at our company, and we want our employees to grow with us. We are committed to providing competitive compensation and an array of benefits. At Jenkins Auto Group, we believe every employee has what it takes to flourish and succeed. We want you to Drive Your Career Forward with us. Responsibilities: The Service Advisor's core responsibility is to listen and thoroughly understand customer concerns. The ideal Service Advisor has GM or domestic experience and has a proven track record of impeccable CSI, sales experience along with top tier customer service skills. They will also have an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience Meets/greets customers in person or on phone Maintains contact with customer thought the service visit Arranges prompt and accurate diagnosis of reported problem Makes best-value repair recommendations based upon nature of the problem Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Ensures appropriate parts inventory is maintained Promotes a 'white glove' environment to showcase the repair facility Takes 'ownership' and accepts accountability for delivering outstanding service levels Adhere to all company policies, procedures and safety standards Benefits: Medical- 4 plans (BCBS) Dental Vision Term Life Company-paid Term Life STD/LTD Accident indemnity rider PTO / Sick days (annually) 401(k) with an employer match FMLA / Maternity / Paternity leave. Weekly / Monthly bonus.
    $37k-65k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Venice Toyota

    Service advisor job in Venice, FL

    We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. Job Summary The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to the customers while providing an excellent customer service experience. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Vehicle Purchase Discounts Employee Discounts on Parts and Service Repairs Aggressive Employee Referral Program with Bonus Opportunities Responsibilities: Greet customer in a friendly and professional manner. Listen to customers' concerns and accurately document their vehicle issues. Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and attentive service. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Distribute work between technicians according to store policy. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Satisfaction scores at or above company standards. Maintain good working relationships to foster positive employee relations. Comply with all company policies, procedures and safety standards. Other duties as assigned. Qualifications: Previous experience as a Service Advisor is a plus but not required. Good communication and customer service skills. Computer competency and basic math skills. Self-motivated with the ability to set and achieve targeted goals. Organizational and time management skills. Professional, well-groomed personal appearance. Strong record of positive customer satisfaction results. Clean driving record and valid driver's license. You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.
    $37k-65k yearly est. Auto-Apply 60d+ ago
  • Sales Family Service Advisor

    Tulip Cremation

    Service advisor job in Venice, FL

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Family Service Advisor at Venice Memorial Gardens in Venice, FL. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed Overview & Responsibilities: * Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures * Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales * Completes contracts and other documents as required to provide sales and customer service in accordance with company policies * Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths * Sets appointments and makes presentations in prospective client family homes to sell prearrangements * Attends visitations, funerals, and interment services of client families * Attends sales meetings and group sales activities as directed * Provides client family services supporting the primary outside sales responsibility * Maintains records of personal sales activity and performance results in the manner prescribed by the company * Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale Requirements & Qualifications: * High school diploma or equivalent * Strong preference for some formal training in business or business-related areas * Experience in commissioned sales is strongly preferred * Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold) * Valid state-issued driver's license with a clear driving record * Must have the ability to travel independently Team Member Benefits Include: * Sales commission schedule * Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage * Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve * Competitive salaries and performance incentives * Team member referral program * Medical, dental, prescription, and vision insurance * Vacation, sick, and holiday pay * 401k with company match * Company-paid life insurance, long-term disability, and short-term disability #HP2023
    $37k-65k yearly est. 3d ago
  • Service Advisor

    Miami Lakes Am & Cj

    Service advisor job in Cape Coral, FL

    Experience required Chrysler experience preferred but not required CDK experience a plus We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic. "Florida Drug-Free Workplace: Pre-employment Drug Testing"
    $37k-65k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Wesco Distribution 4.6company rating

    Service advisor job in Sarasota, FL

    What Will You Do? The Service Advisor is responsible for being the liaison between customers, repair Technician and Technician and Manufacturer. Provide administrative support to the Repair Team in the Sarasota Service Department. Respond to our customers needs, exceeding their expectations for quality repairs, quick turnaround time, and meeting committed promise dates. To grow and build a successful career with Wesco Turf, you will be responsible for: Create repair order and transfer requested parts to be sent to customer, Mobile service expediter for on-site repair Assist customers over the phone with diagnostics.[GT1] Prepare warranty claims for submission to Briggs, Bernhard, Club Car, Kohler, Salsco, Toro, and/or other appropriate vendors for processing in a timely manner. Monitor all assigned warranty claims from initial creation, through 30, 60, and 90 day follow up intervals, up to final submission and closure process. Reconcile warranty credits and process repair orders for invoicing daily. Review customer bill and warranty repair orders for accuracy prior to submitting. Request specific parts as identified by the vendor to be returned, tagged and held for 120 days. Upon vender request all failed parts must be returned with all required paperwork and shipped within 24 hours of request. Create, monitor and manage TAC cases with Toro Continuously monitor and update the Dispatch console. Close all repair orders in three days or less for invoicing. Consult directly with customers initiating the repair order process, documenting their concerns with a review of the unit's history, inclusive of providing a written quote to the customer. Complete troubleshooting of customer concerns when feasible and rely on the Lead Technician when additional knowledge is needed. Prepare pickup and delivery paperwork and print to warehouse with details of model, serial number and special notes needed. Schedule with techs work order assignments. Consult with the customer to schedule their work through Service-Max according to the capacity of the department and to the needs of the customers. Coordinate with all parties to determine the need for pickup and delivery according to customer needs and schedule. Obtain authorization for repairs before repairs are conducted and document thoroughly on repair order authorization form with date, time, name and signatures or initials of person giving authorization for work to be completed. Consult with techs on ordering of parts and communicate with vendors for reporting issues and obtain assistance as needed. Process the transfer of parts requested by Team Technicians for the timely repair of equipment. Control inventory of parts not required to complete jobs by correctly transferring them back to the parts department in a timely manner. Add jobs as needed to repair orders, coordinate with the shop service advisors, and obtain proper authorization from the customer as necessary. Update repair order as needed per repairs, complete billing of all charges for customer repairs and release for invoicing upon completion of repair. In order to recoup additional freight cost, add overall cost for shipped parts when the order type allows. Perform monthly inventory of equipment/parts. Assist with repairs in the shop as needed. Assign setups and repairs to techs. Oversee and manage employees when manager is not on site. What Can We Give You? Wesco's foundation is built on the strength and quality of our people. We are committed to providing all of the resources and tools necessary to help our people be successful. Recognizing that our employees are our greatest resource, our competitive rewards package is designed to attract and retain our talented associates. Health Insurance - Medical, dental, and vision insurance is available to full-time employees, eligible dependents, and spouses. Wellness - We offer full-time associates a variety of mental health, financial health, and other types of resources. Growth Opportunities - Nearly half of our employees have worked in our organization for over ten years. We are committed to the advancement of our employees by providing challenging work assignments, formal and informal training, professional associations, and networking opportunities. Competitive Salary - In addition to their base pay, employees are eligible for our company-wide bonus that is dependent on Wesco meeting our sales goals. We have met these goals every year for the past 10 years, the bonus is equivalent to 0-3 weeks of additional pay and is prorated for your first year. Employees in our Service and Operations departments are eligible for a monthly incentive program based on performance. Who Are We? Since 1987, Wesco Turf has been the golf, grounds, and irrigation market leader. We are a worldwide provider of the highest quality used golf course equipment. We are an exclusive provider for Toro, Club Car, Bernhard, Salsco, Harper, Ventrac, and MCI-Flowtronex and Watertronics Pump Stations in Florida and Southern Georgia. Wesco has been honored multiple times as Toro's North American Distributor of Excellence. On August 1st, 2022, Wesco acquired Hector Turf located in Deerfield Beach expanding our market to include from Vero Beach to Key West, including the Bahamas, Puerto Rico, Dominican Republic, and the Caribbean Islands. Requirements What Do You Need? To be considered for this role, a candidate should meet the following minimal requirements: Requires excellent documentation practices. Requires strong leadership skills with good administrative skills Must have the ability to read and analyze documents and procedure manuals Requires strong mechanical background with good administrative skills, ability to assess situations and respond in the customers' best interest. Requires the ability to communicate in a professional and courteous manner to all customers as well as fellow employees. Requires the ability to multi task and handle situations responding to the needs of Team Members. Minimum High School Diploma G.E.D. or equivalent Training at vocational, technical trade school or training seminars in the Commercial Turf Industry. Minimum of five years experience in a related field experience We are committed to providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified employees without regard to sex (including pregnancy and childbirth), race, color, religion, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status. M/F/D/V Wesco Turf, Inc. is an equal opportunity employer. M/F/D/V Salary Description $23.00 - 25.00 / an hour
    $23-25 hourly 22d ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Service advisor job in Bradenton, FL

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information Come work on our brand new facility!! Employment Position: Full Time Salary: $50,000.00 - $150,000.00 Yearly Salary is not negotiable. Zip Code: 34208
    $50k-150k yearly 7d ago
  • Service Advisor

    Sarasota Subaru

    Service advisor job in Sarasota, FL

    We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. Job Summary The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to the customers while providing an excellent customer service experience. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Vehicle Purchase Discounts Employee Discounts on Parts and Service Repairs Aggressive Employee Referral Program with Bonus Opportunities Responsibilities: Greet customer in a friendly and professional manner. Listen to customers' concerns and accurately document their vehicle issues. Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and attentive service. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Distribute work between technicians according to store policy. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Satisfaction scores at or above company standards. Maintain good working relationships to foster positive employee relations. Comply with all company policies, procedures and safety standards. Other duties as assigned. Qualifications: Previous experience as a Service Advisor is a plus but not required. Good communication and customer service skills. Computer competency and basic math skills. Self-motivated with the ability to set and achieve targeted goals. Organizational and time management skills. Professional, well-groomed personal appearance. Strong record of positive customer satisfaction results. Clean driving record and valid driver's license. You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.
    $37k-65k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Sarasota CDJR Fiat

    Service advisor job in Sarasota, FL

    We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. Job Summary The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to the customers while providing an excellent customer service experience. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Vehicle Purchase Discounts Employee Discounts on Parts and Service Repairs Aggressive Employee Referral Program with Bonus Opportunities Responsibilities: Greet customer in a friendly and professional manner. Listen to customers' concerns and accurately document their vehicle issues. Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and attentive service. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Distribute work between technicians according to store policy. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Satisfaction scores at or above company standards. Maintain good working relationships to foster positive employee relations. Comply with all company policies, procedures and safety standards. Other duties as assigned. Qualifications: Previous experience as a Service Advisor is a plus but not required. Good communication and customer service skills. Computer competency and basic math skills. Self-motivated with the ability to set and achieve targeted goals. Organizational and time management skills. Professional, well-groomed personal appearance. Strong record of positive customer satisfaction results. Clean driving record and valid driver's license. CDK or Tekion experience is preferred You must be at least 21 years of age to apply. We are an equal opportunity employer and a drug-free workplace.
    $37k-65k yearly est. Auto-Apply 20d ago
  • Service Advisor

    Freedomroads

    Service advisor job in Fort Myers, FL

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 6d ago
  • Full-Time Service Advisor

    Sarasota 500 4.4company rating

    Service advisor job in Sarasota, FL

    Full-time Description SARASOTA FORD is seeking a Top Performer to join our Award Winning Service team. We are looking for a Highly Motivated, Self-Starting Team Player! Experienced Advisors can expect to make $80-$125k+ per year. Our Team is the reason why Sarasota Ford has been voted 'Best Places to Work' year after year. We will provide you the tools to maximize your success. Our Department features: · 2 Advisor Assistants and 1 Cashier · World Class Amenities for our customers while they wait · Café serving fresh breakfast, lunch and snacks · Movie Theater · Relaxation room with Hydro-massage chairs · 100 Car Loaner Fleet · Pick-up and Delivery service · Mobile Service YOUR INDUSTRY LEADING EMPLOYEE BENEFITS INCLUDE: Medical, Dental, and Vision Insurance* Long and Short-Term Disability Insurance* 401(k) Retirement Plan INCLUDING Employer match! Paid Holidays* One Week Paid Flex time off* One Week Vacation pay after 1 year Employee recharge center EAP and Tele-Medicine available day 1 Life Insurance policy* *after 90 days of employment Requirements Greeting customers and creating repair orders Cataloging customers concerns and comments Translating customers' repair problems into standard repair terminology Explaining repairs to customers Estimating the cost and time needed for repairs Staying in close contact with customer during repair Handling customer complaints
    $80k-125k yearly 60d+ ago
  • Service Advisor

    Gettel Automotive Group 4.2company rating

    Service advisor job in Sarasota, FL

    At Gettel, our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. We offer a variety of training for everyone from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity when conducting business. We are committed to an environment where the customer is always treated with respect and dignity... If you have an interest in automotive and a desire to develop a career in the industry, apply today! What We Offer Medical, Dental & Vision Insurance Life Insurance Health Savings & Flex Spending Accounts Short & Long Term Disability 401K Plan Holiday Pay Personal & Sick Days Paid Vacation Paid Training Growth Opportunities Flexible Work Schedules Discounts on products & services Employee vehicle purchase plans Saturday Lunches Accident & Critical Care Plans Qualifications Gettel Nissan is looking for no less than 2 experienced Service Advisors. This dealership is growing rapidly and needs well-qualified experienced Service Advisors. Knowledge of the Reynolds & Reynolds system is a plus. We have added 5 techs in the last 15 days and are adding more, with even a night shift. This is a legit posting; we need qualified people. If you want to work with a great organization, great team and grow, which means more money than please apply, we will contact you. GENERAL RESPONSIBILITIES The service advisors' primary responsibility is to provide for an outstanding customer experience. Service advisors have a high customer contact count each day, in person and on the phone. As such, the following is critical for success: Professional appearance Excellent communication Organizational skills- attention to detail and accuracy on paperwork the ability to multitask A true passion for serving guests Most importantly follow GAMG's reception and active delivery process. BEST PRACTICES OF A SUCCESSFUL ASM These “best practices” are itemized below as to how often they should be done, i.e., daily, weekly or monthly. This list is extensive but not all-inclusive in describing the duties of an Assistant Service Manager. Know your appointments for the day. Have your preprinted work orders and other documents prepared the night before the appointment date. Call all missed appointments from the prior day to reschedule. Call Orphan Owners that have appointments with an advisor that is no longer an associate of the dealership Call customers from service marketing lists that are potential customers. Provide clear documentation on work orders for technicians. Provide clear and accurate invoicing for customers, warranty and internal ROs. Present customers with factory maintenance needs. Recommend the items documented on the multi-point inspection. Pro-actively update customers on vehicles progress when appropriate and at a minimum of twice a day. 10:00AM and 2:00PM Customers in the lounge waiting at the dealership for service to be completed need the sale pro-active updates. Follow 10-5-First-Last rule. 10 Foot Rule - Recognize that a customer is within your workspace. 5 Foot Rule - Have contact with the customer. First: Be the first person to speak Last: Be the last person to speak Smile and portray a positive attitude and happy demeanor. Deliver vehicle by promise time, contact customer in advance if the original promised time cannot be met. Answer phones and return calls in a timely manner. Arrive at work sufficiently before start time so that all preparations are complete (uniform, name badge, start-up process) before guests are received. Review special order parts status with parts department and make call as necessary. Prepare your Game Day Report (example attached) as your manager will be reviewing with you and picking up first thing in the morning. That will include: Activities from the prior days sales and gross Calls made to develop new business Appointments for the next day
    $38k-64k yearly est. 16d ago
  • Service Advisor Luxury Brand

    Fort Myers Genesis

    Service advisor job in Fort Myers, FL

    The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida) What we offer: Free Health Insurance Option Available 401k Match Options Available HSA company match contribution Dental and Vision Insurance Available Paid Vacations, Holiday Pay, PTO pay Career advancement opportunities, promote from within Discounts on products and services Family owned and operated Long term job security Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensure the daily inventory of technicians' time is consistently sold to service customers Distribute work between technicians efficiently Answer technical questions about vehicle problems, warranties, services, and repairs Maintain Customer Success Index at or above company standards Assist in diagnosing vehicle problems; order parts and tools as necessary Oversee administration of warranty claims as well as training and supervising of service department Reinforces company policies and adheres to company standards Encourages compliance with applicable laws and regulations Maintain good working relationship with factory(s) and foster positive employee relations smiling!! Qualifications Organized and friendly personality Ability to give our luxury buyers a first class service experience Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $37k-65k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Victory Layne Chevrolet

    Service advisor job in Fort Myers, FL

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, receiving inbound calls and scheduling appointments as needed. They may also need to verify insurance before maintenance is scheduled. Responsibilities Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Qualifications Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $37k-65k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Kia and Cdjrf of Fort Myers

    Service advisor job in Fort Myers, FL

    Job DescriptionKia and CDJR of Fort Myers, South Florida's premier auto dealers, is looking for motivated professionals interested in a long-term career, not just a job. Due to high growth and demand we have a limited number of positions available. If you're currently employed but are feeling undervalued or unhappy at your current place of employment, you should consider Kia and CDJR of Fort Myers. We offer the best compensation package in all of South Florida, an extremely competitive pay plan, health insurance, and retirement benefits! We are looking for a motivated Service Advisor to join our growing company. Here, you'll find the opportunities, resources, and support you need to grow and develop professionally. The individual in this role is responsible for greeting customers as they come in for service, performing a walk-around with the customer before and after service, writing repair orders, and collecting payment. Service Advisor Duties and Responsibilities Proactively greeting and assisting all customers in a friendly, professional manner Perform a vehicle walk-around with the customer before and after service, taking pictures every time Gather customer information and reason for visit Write up repair order and obtain customer e-signatures Provide customer with accurate quotes Communicate with technicians on vehicle repair Maintain open communication with customer on other recommended repairs and vehicle status Finalize, close, and cash out repair orders in a timely manner Service Advisor Requirements and Qualifications General high school diploma or equivalent Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Multitasking, organizational, and time-management skills, with the ability to prioritize tasks Positive appearance Able to deliver a fantastic customer experience 18 years of age or older Pass drug screening, background check and MVR check Dealership experience is a plus This position requires mid-level physical activity (standing/walking continuously) Able to lift 25-lbs unassisted Job Type: Full-time Full-time benefits offered: Health insurance Dental insurance Vision insurance Retirement benefits Employee discounts Kia and CDJR of Fort Myers is an equal opportunity employer and a drug-free workplace. Powered by JazzHR 2uHNhmta33
    $37k-65k yearly est. 23d ago
  • TOP PERFORMING SERVICE ADVISORS WANTED !

    Eurotech Auto Service and Repair 3.1company rating

    Service advisor job in Fort Myers, FL

    Job DescriptionBenefits: Bonus based on performance Company parties Dental insurance Free uniforms Health insurance Paid time off Training & development Vision insurance TOP PERFORMING SERVICE ADVISORS WANTED ! Porsche - BMW - Mercedes - Audi - VW - Land Rover/Jag Maserati Are you a rock star service advisor who thrives on results, hates mediocrity, and genuinely cares about customers? If thats you, keep reading. Were Eurotech Auto Service & Repair, a high-performing European auto repair shop in Fort Myers, FL. We offer an upscale, dealership-alternative experience backed by a 4.9-star reputation, a loyal customer base, and a robust warranty program. Were growing fast and looking for a driven, results-oriented advisor who wants to be part of something big: a shop that rewards excellence and offers real opportunities for advancement. THIS IS NOT AN ENTRY LEVEL POSITION. Were looking for truly talented service advisors with the ambition to take full advantage of the tremendous commission potential and growth opportunity this role offers. What Youll Get: Top-tier compensation: aggressive commissions for top performers + team bonus Ongoing training: Paid sales & management development Work environment: Professional, fun, and supportive Benefits: Medical, dental, vision, IRA, paid time off, holidays Strong team: Backed by skilled, flat-rate European techs Family-owned and operated we care about our people This isnt just another job, this could be a career that changes your future. Apply today or call/text Milko directly at ************ Fort Myers, FL | ******************
    $34k-48k yearly est. 1d ago
  • Automotive Service Advisor

    Anderson Automotive Group 4.3company rating

    Service advisor job in Cape Coral, FL

    Join our team: The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success What we have to offer: · 4 DAY WORK WEEK WITH 5 DAYS OFF IN A ROW EVERY 3 WEEKS · A culture of caring, belonging, and respect for everyone · Managers that people want to work with · Career growth and advancement · Leadership development, innovative training and learning systems · Competitive compensation plans · 401k retirement plans with company match · Comprehensive health benefits packages, including telehealth and behavioral health services · Paid employee referral, recognition, and bonus programs · Paid time off, bereavement, and vacation benefits · Industry leading maternity and paternity leave · Employee discounts on parts, service, vehicle purchases, and local entertainment What we are looking for: · Individuals with friendly and outgoing personalities · Ability to build rapport and follow up with guests throughout the service process · Possess strong communication and organizational skills · Assist customers in maintaining vehicles according to manufacturer standards · Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance · Strong focus on providing the highest level of customer service to our guests · Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards · Individuals with prior sales, customer service, or hospitality experience · Valid driver's license with acceptable motor vehicle record is required · Highschool diploma or equivalent Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes. Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.
    $48k-58k yearly est. Auto-Apply 16d ago
  • CSR

    Seacoast Service Partners Na LLC 3.4company rating

    Service advisor job in Fort Myers, FL

    We are seeking a highly motivated and organized Customer Service Representative (CSR) to join our plumbing team. The CSR is the first point of contact for customers and plays a vital role in providing exceptional customer service, scheduling appointments, and supporting daily operations Key Responsibilities · Answer inbound calls and respond to customer inquiries in a professional and courteous manner · Schedule and confirm plumbing service appointments · Dispatch technicians and coordinate daily job assignments · Maintain accurate customer records in the system · Handle billing questions and process payments as needed · Resolve customer complaints or escalate to appropriate team members · Follow up with customers post-service to ensure satisfaction Qualifications · High school diploma or equivalent · 1+ years of experience in a customer service or administrative role (experience in a plumbing/HVAC or home services company a plus) · Excellent verbal and written communication skills · Strong organizational and multitasking abilities · Proficient in Microsoft Office and service dispatch software (e.g., ServiceTitan, Housecall Pro, or similar) · Ability to remain calm under pressure and manage high call volumes Work Environment Office-based with standard business hours (occasional weekends or evenings may be required) Fast-paced and team-oriented Benefits · Competitive pay · Health, dental, and vision insurance · Paid time off and holidays · Opportunities for growth and advancement PI8b3eeb13ff88-31181-39540003
    $18k-30k yearly est. 7d ago
  • Full-Time Service Advisor

    Sarasota Ford 4.4company rating

    Service advisor job in Sarasota, FL

    SARASOTA FORD is seeking a Top Performer to join our Award Winning Service team. We are looking for a Highly Motivated, Self-Starting Team Player! Experienced Advisors can expect to make $80-$125k+ per year. Our Team is the reason why Sarasota Ford has been voted 'Best Places to Work' year after year. We will provide you the tools to maximize your success. Our Department features: * 2 Advisor Assistants and 1 Cashier * World Class Amenities for our customers while they wait * Café serving fresh breakfast, lunch and snacks * Movie Theater * Relaxation room with Hydro-massage chairs * 100 Car Loaner Fleet * Pick-up and Delivery service * Mobile Service YOUR INDUSTRY LEADING EMPLOYEE BENEFITS INCLUDE: * Medical, Dental, and Vision Insurance* * Long and Short-Term Disability Insurance* * 401(k) Retirement Plan INCLUDING Employer match! * Paid Holidays* * One Week Paid Flex time off* * One Week Vacation pay after 1 year * Employee recharge center * EAP and Tele-Medicine available day 1 * Life Insurance policy* * after 90 days of employment Requirements * Greeting customers and creating repair orders * Cataloging customers concerns and comments * Translating customers' repair problems into standard repair terminology * Explaining repairs to customers * Estimating the cost and time needed for repairs * Staying in close contact with customer during repair * Handling customer complaints
    $80k-125k yearly 27d ago
  • Service Advisor

    Victory Layne Chevrolet

    Service advisor job in Fort Myers, FL

    Busy dealership looking for experience, Service Advisor . With great customer service, and time management. Great pay plan and benefit's.
    $37k-65k yearly est. 60d+ ago

Learn more about service advisor jobs

How much does a service advisor earn in North Port, FL?

The average service advisor in North Port, FL earns between $28,000 and $84,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in North Port, FL

$49,000
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