Customer Accounts Advisor
Service advisor job in Ocala, FL
The salary range for this role is $14.00 to $14.75 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
On-Site Customer Service Rep- Full time with Benefits
Service advisor job in Paisley, FL
Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
Bilingual Proficiency: Must speak fluent English and Spanish
Location: Must reside in DeLand, FL, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and strong aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
Service Advisor!!
Service advisor job in Ocala, FL
Cumberland International Trucks, Inc. is seeking a bright and mechanically apt Service Advisor to join our service team in Ocala, FL. Service Advisor responsibilities include intake of customers, communicating repair needs and costs, handling all incoming work write ups, opening/closing repair orders and relaying info to Service Techs, while keeping customer up to date on their vehicle's repair status. We're in the business of developing people. We offer a Career Path with steps to earn more, learn more, and grow as a LEADER.
* 2 years of customer service experience & ideally, dealership experience desired.
As a family and veteran-owned International Truck dealer group, we pride ourselves on offering a fun, empowering, customer-first culture with huge growth opportunities! If you're looking to start a Career, Cumberland offers a Career Path- not just a job, we provide a SAFE and positive work environment per our core values: HONOR, READINESS, VICTORY, LOYALTY and TEAMWORK.
RESPONSIBILITIES:
* Responsible for the receipt and flow of all incoming work, communication with customers and all other internal departments.
* Greet customers in a timely, friendly manner and obtain all specific vehicle/customer information required for proper repairs and invoicing. Specific vehicle information includes total miles, engine hours, and any noticeable damage to the vehicle.
* Write up customers' vehicle issues and concerns or maintenance requirements accurately and clearly.
* Use the OEM questionnaires and attach documents to the Repair Order (RO).
* Consult with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
* Answering customer questions about service outcomes and consulting with technicians when necessary
* Informing customers about potential cost savings and warranty protections
* Assist customer with deciding to fix their car through the dealership's shop or trading the vehicle in
* Oversee and manage the service center's scheduling and workflow
* Inform customers of changes in service or when their vehicle is ready to be picked up.
* Close ROs.
* Obtain customer signature on the repair order and provide customer a copy of the repair order.
* Must be able to understand, communicate, and evaluate all vendors and International. Warranty guidelines, approval processes and policies during the write up and repair process. Ability to open repair orders under warranty or customer pay status.
QUALIFICATIONS:
* Minimum 2 years of Customer Service experience
* Service Advisor experience in a dealership environment is a plus
* Mechanical aptitude & ability to understand technical knowledge
* Conducts oneself in a professional manner
* Team player with a strong sense of commitment to the customer
* Self motivated with good written & verbal communication skills
BENEFITS WE OFFER OUR EMPLOYEES:
* Work-life Balance / Mentorship Programs / Internship Programs
* 8 Paid Holidays / Paid Time Off (PTO) / Vacation / Paid Birthday Off
* Paid Training / Certification Reimbursement / $500 Employee Referral
* 401-K with Employer Match thru Fidelity / Medical / Voluntary Vision & Dental
* Life and AD&D Benefits & supplemental Life / Short-Term Disability / Voluntary Long-Term Disability
* Access to Teladoc - 24/7/365 digital access to doctors
CORE BRAND PROMISE:
Access to Technology - Along with an unwavering commitment to provide the highest level of service possible, we must make technology available to our customers that enhances and personalizes their experience and makes them want to come back. This includes simplifying self-service elements as well as automated processes.
Continuous Improvement - Today's customers expect their brands to constantly strive to make their decisions and daily lives less complicated than before. By constantly refining processes and customer interaction, we are more likely to foster a closer and deeper working relationship with customers, increasing our chances of winning their appreciation and dedication.
Flawless Execution - From answering the phone to closing a deal, the smoother and more seamless everything feels to the customer, the more they become attached. Flawless execution is more than just responding to customer needs; it's also about anticipating and addressing needs they don't know they have. Flawless execution builds value in the brand and confidence in the hearts and minds of customers.
THE JOURNEY BEGINS HERE:
Proudly, Cumberland International Trucks was named the 2017 and 2018 Dealer of the Year by Navistar, as well as 2020 and 2022 Top Company for Women to Work For in Transportation by Women In Trucking Association.
EOE: Cumberland International Trucks is an equal opportunity employer. We are committed to cultivating a safe & positive environment for all employees. All employment is decided solely on the basis of qualifications, merit, & business need.
Ford Service Advisor
Service advisor job in Mount Dora, FL
Job Title: Ford Service Advisor at Prestige Ford As a Ford Service Advisor at Prestige Ford, you will be responsible for providing exceptional customer service and overseeing the repair and maintenance services for Ford vehicles. Your main goal will be to ensure customer satisfaction by accurately diagnosing and recommending necessary repairs, communicating with customers and technicians, and ensuring timely completion of service work. This role requires strong communication and problem-solving skills, as well as extensive knowledge of Ford vehicles and their service procedures.
Compensation & Benefits:
This role is a full-time, salaried position in the auto industry, paying between $75,000 to $100,000 per year. In addition to competitive compensation, we also offer a comprehensive benefits package including health insurance, 401(k) matching, paid time off, and employee discounts.
Responsibilities:
- Greet and assist customers in a timely and friendly manner
- Conduct thorough vehicle inspections, accurately diagnose and recommend necessary repairs
- Communicate service recommendations and estimates to customers in a clear and understandable manner
- Schedule service appointments and coordinate service work with technicians
- Manage and update customer records and service history
- Ensure timely completion of service work and keep customers updated on the status of their vehicle
- Handle customer complaints and concerns professionally and resolve any issues to ensure customer satisfaction
- Communicate with customers and technicians to ensure smooth and efficient workflow
- Maintain a clean and organized work area and adhere to safety protocols
- Attend training and stay updated on new Ford vehicle models and service procedures
- Other duties as assigned by management
Requirements:
- High School Diploma or equivalent
- Previous experience as a service advisor or in a customer-facing role in the auto industry is preferred
- Extensive knowledge of Ford vehicles and their service procedures
- Excellent communication and customer service skills
- Strong problem-solving and time management skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in computer systems and software
- Valid driver's license and a clean driving record
- Ability to pass a background check and drug test
EEOC Statement:
Prestige Ford is an equal opportunity employer and is committed to creating an inclusive work environment for all employees. We celebrate diversity and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sexual orientation, gender identity, disability, veteran status, or any other protected category. All qualified individuals are encouraged to apply.
Auto-ApplyService Advisor
Service advisor job in Brooksville, FL
Maus Nissan of Brooksville is currently searching for driven, career-minded Service Advisors to become a vital part of the Maus Team ! Apply now!
This location is the newest addition to our rapidly growing automotive group serving the greater Tampa Bay area - conveniently located in the high-traffic area near the intersection of Cortez Blvd/SR 50 and the 589 toll road ramp!
Service writing experience is required and motivated advisors easily bring home over $100K per year! It's the Nissan way!
We offer:
Competitive Commission-based Pay Plans
Weekly pay
Full benefits
Paid vacation and holidays
401(k) with company participation
Catered Saturday lunches
Brand new state-of-the art service facility
And so much more!
As a Service Advisor at Maus, you will:
Communicate with our customers along every step of the way in the service process - from beginning to end
Actively listen to the questions and concerns of our customers to identify service needs and to resolve all concerns
Relay accurate information to the service technicians
Estimate the cost of service and repair orders and sell additional services necessary for the upkeep of our customer's vehicles
Ensure maintenance and/or repairs are completed in a timely manner
Delivers vehicles to customers in better condition than they arrived, every time
**Must be 18 years or older and possess a valid driver's license . Candidates must be willing to submit to a pre-employment background check and drug screen.
Maus Family Automotive is an Equal Opportunity Employer. We do not discriminate against any individual based on race, color, religion, sex, age, national origin, citizenship status, handicap, disability, genetics, whistle blower status, caregiver status, veteran status, sexual orientation, or gender identification. This policy covers all employees' recruitment, hiring, promotion, demotion, and all other conditions of employment
Auto-ApplyService Advisor
Service advisor job in Ocala, FL
Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery.
The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record.
About Us:
Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.
Benefits:
Medical- 4 plans (BCBS)
Dental
Vision
Term Life
Company-paid Term Life
STD/LTD
Accident indemnity rider
PTO / Sick days (annually)
401(k) with an employer match
Employee Assistant Program
FMLA / Maternity/Paternity Leave
Bereavement Leave
Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Duties and Responsibilities:
The following is a representative list of the duties and responsibilities associated with this position:
Meets/greets customers in person or on phone
Arranges prompt and accurate diagnosis of reported problem
Makes best-value repair recommendations based upon nature of the problem
Manages delivery of required repair action by successfully setting and managing customer expectations
Maintains documentation, including PO, invoices, work orders, reports, etc.
Enforces organizational safety standards
Ensures appropriate parts inventory is maintained
Promotes a 'white-glove' environment to showcase the repair facility
Takes 'ownership' and accepts accountability for delivering outstanding service levels
Adhere to all company policies, procedures and safety standards
Perform other duties as assigned
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting: Remaining in the seated position
Stand: Remaining on one's feet in an upright position at a workstation without moving about
Walking: Moving about on foot
Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized
Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
Kneeling: Bending legs at knees to come to rest on knee or knees
Crouching: Bending body downward and forward by bending legs and spine
Reaching: Extending hand(s) and arm(s) in any direction
Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears
Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
Hearing: Perceiving the nature of sounds by ear
Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose
Near Vision: Clarity of vision at 20 inches or less
Far Vision: Clarity of vision at 20 feet or more
Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are
Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
Color Vision: Ability to identify and distinguish colors
Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point
Environmental Conditions: Exposure to…
Weather
Moving mechanical parts
Non-Climate controlled conditions
Wet and/or humid conditions
High, exposed places
Noise
Vibration
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Advisor
Service advisor job in Ocala, FL
Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery.
The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record.
About Us:
Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.
Benefits:
Medical- 4 plans (BCBS)
Dental
Vision
Term Life
Company-paid Term Life
STD/LTD
Accident indemnity rider
PTO / Sick days (annually)
401(k) with an employer match
Employee Assistant Program
FMLA / Maternity/Paternity Leave
Bereavement Leave
Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Duties and Responsibilities:
The following is a representative list of the duties and responsibilities associated with this position:
Meets/greets customers in person or on phone
Arranges prompt and accurate diagnosis of reported problem
Makes best-value repair recommendations based upon nature of the problem
Manages delivery of required repair action by successfully setting and managing customer expectations
Maintains documentation, including PO, invoices, work orders, reports, etc.
Enforces organizational safety standards
Ensures appropriate parts inventory is maintained
Promotes a 'white-glove' environment to showcase the repair facility
Takes 'ownership' and accepts accountability for delivering outstanding service levels
Adhere to all company policies, procedures and safety standards
Perform other duties as assigned
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting: Remaining in the seated position
Stand: Remaining on one's feet in an upright position at a workstation without moving about
Walking: Moving about on foot
Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized
Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
Kneeling: Bending legs at knees to come to rest on knee or knees
Crouching: Bending body downward and forward by bending legs and spine
Reaching: Extending hand(s) and arm(s) in any direction
Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears
Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
Hearing: Perceiving the nature of sounds by ear
Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose
Near Vision: Clarity of vision at 20 inches or less
Far Vision: Clarity of vision at 20 feet or more
Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are
Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
Color Vision: Ability to identify and distinguish colors
Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point
Environmental Conditions: Exposure to…
Weather
Moving mechanical parts
Non-Climate controlled conditions
Wet and/or humid conditions
High, exposed places
Noise
Vibration
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplySales Family Service Advisor
Service advisor job in Ocala, FL
Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Family Service Advisor at Highland Memorial Park in Ocala, FL. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed
Overview & Responsibilities:
* Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures
* Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales
* Completes contracts and other documents as required to provide sales and customer service in accordance with company policies
* Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths
* Sets appointments and makes presentations in prospective client family homes to sell prearrangements
* Attends visitations, funerals, and interment services of client families
* Attends sales meetings and group sales activities as directed
* Provides client family services supporting the primary outside sales responsibility
* Maintains records of personal sales activity and performance results in the manner prescribed by the company
* Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale
Requirements & Qualifications:
* High school diploma or equivalent
* Strong preference for some formal training in business or business-related areas
* Experience in commissioned sales is strongly preferred
* Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold)
* Valid state-issued driver's license with a clear driving record
* Must have the ability to travel independently
Team Member Benefits Include:
* Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage
* Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve
* Competitive salaries and performance incentives
* Team member referral program
* Medical, dental, prescription, and vision insurance
* Vacation, sick, and holiday pay
* 401k with company match
* Company-paid life insurance, long-term disability, and short-term disability
#ENT2023
Service Advisor
Service advisor job in Ocala, FL
Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery.
The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record.
About Us:
Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.
Benefits:
Medical- 4 plans (BCBS)
Dental
Vision
Term Life
Company-paid Term Life
STD/LTD
Accident indemnity rider
PTO / Sick days (annually)
401(k) with an employer match
Employee Assistant Program
FMLA / Maternity/Paternity Leave
Bereavement Leave
Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Duties and Responsibilities:
The following is a representative list of the duties and responsibilities associated with this position:
Meets/greets customers in person or on phone
Electronic check-ins
Arranges prompt and accurate diagnosis of reported problem
Makes best-value repair recommendations based upon nature of the problem
Manages delivery of required repair action by successfully setting and managing customer expectations
Maintains documentation, including PO, invoices, work orders, reports, etc.
Enforces organizational safety standards
Ensures appropriate parts inventory is maintained
Promotes a 'white-glove' environment to showcase the repair facility
Takes 'ownership' and accepts accountability for delivering outstanding service levels
Adhere to all company policies, procedures and safety standards
Service advisor's manager customer transactions including processing payments
Perform other duties as assigned
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting: Remaining in the seated position
Stand: Remaining on one's feet in an upright position at a workstation without moving about
Walking: Moving about on foot
Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized
Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
Kneeling: Bending legs at knees to come to rest on knee or knees
Crouching: Bending body downward and forward by bending legs and spine
Reaching: Extending hand(s) and arm(s) in any direction
Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears
Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
Hearing: Perceiving the nature of sounds by ear
Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose
Near Vision: Clarity of vision at 20 inches or less
Far Vision: Clarity of vision at 20 feet or more
Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are
Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
Color Vision: Ability to identify and distinguish colors
Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point
Environmental Conditions: Exposure to…
Weather
Moving mechanical parts
Non-Climate controlled conditions
Wet and/or humid conditions
High, exposed places
Noise
Vibration
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Advisor
Service advisor job in Ocala, FL
CC
About Us:
Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.
Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery.
The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record.
Benefits:
Medical- 4 plans (BCBS)
Dental
Vision
Term Life
Company-paid Term Life
STD/LTD
Accident indemnity rider
PTO / Sick days (annually)
401(k) with an employer match
Employee Assistant Program
FMLA / Maternity/Paternity Leave
Bereavement Leave
Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Duties and Responsibilities:
The following is a representative list of the duties and responsibilities associated with this position:
Meets/greets customers in person or on phone
Arranges prompt and accurate diagnosis of reported problem
Makes best-value repair recommendations based upon nature of the problem
Manages delivery of required repair action by successfully setting and managing customer expectations
Maintains documentation, including PO, invoices, work orders, reports, etc.
Enforces organizational safety standards
Ensures appropriate parts inventory is maintained
Promotes a 'white-glove' environment to showcase the repair facility
Takes 'ownership' and accepts accountability for delivering outstanding service levels
Adhere to all company policies, procedures and safety standards
Perform other duties as assigned
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting: Remaining in the seated position
Stand: Remaining on one's feet in an upright position at a workstation without moving about
Walking: Moving about on foot
Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized
Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
Kneeling: Bending legs at knees to come to rest on knee or knees
Crouching: Bending body downward and forward by bending legs and spine
Reaching: Extending hand(s) and arm(s) in any direction
Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears
Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
Hearing: Perceiving the nature of sounds by ear
Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose
Near Vision: Clarity of vision at 20 inches or less
Far Vision: Clarity of vision at 20 feet or more
Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are
Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
Color Vision: Ability to identify and distinguish colors
Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point
Environmental Conditions: Exposure to…
Weather
Moving mechanical parts
Non-Climate controlled conditions
Wet and/or humid conditions
High, exposed places
Noise
Vibration
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyExpress Service Advisor
Service advisor job in Gainesville, FL
About Us Here at Gainesville Nissan, our team enjoys a great culture, company outings, and opportunities for advancement. The Express Service Advisor is responsible to professionally and ethically follow each step of the service process. This person will be expected to oversee and execute documentation, recommendations, pricing, selling, dispatching, communication, teamwork and to ensure that above all else the needs of and commitments to the customer are met. Responsible to ensure that the vehicle is repaired or serviced correctly the first time. Ensure repair costs are well communicated with transparency and are accepted by the responsible party. Provide a final delivery of the vehicle in a way that will “WOW” the customer, create future commitments and to foster life-time customers and customer service. If you are interested in a career within the Automotive Industry, we welcome you to apply!
DUTIES AND RESPONSIBILITIES:
Greet all customers promptly and professionally.
Gather all necessary vehicle information while performing a walk around inspection.
Gather all pertinent customer information for documentation, communication, and scheduling.
Determine customer's primary concern or need first then review additional maintenance needs.
Take any additional action needed to verify condition including road test.
Establish and maintain great customer relationships that encourage repeat and referral business.
Handle all customer complaints immediately and resolve to the customer's satisfaction.
Schedule all incoming and future appointments in Customer Relationship Management System or Dealership Management System.
Educate customers about the ability to schedule an appointment online
Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time.
Provide the customer with detailed status updates until point of vehicle delivery
Provide an active delivery and explanation of work and charges that leaves NO unanswered questions or concerns.
Maintain CSI at or above designated standards.
Meet dealership's standards for repair/order production.
Follow Safeguards rules and regulations.
Ensure that customers' service files are up-to-date and are readily available for reference.
Maintain a clean organized work area.
Apply high standards of employee conduct which include reliability, promptness, courtesy, appearance, and professional behavior.
Other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be 18 years or older and be authorized to work in the U.S., have a valid driver license and professional appearance. Have a valid drivers license and clean back grounds check
EDUCATION and/or EXPERIENCE:
Must have a high school diploma or equivalent.
One year automotive retail service consultant experience preferred, but not required
Reynolds & Reynolds DMS knowledge - preferred, but not required
Strong record of positive customer satisfaction results.
Knowledge of automobiles and repair work preferred,
Results Oriented- the ability to plan and achieve business goals within the timelines established
Interpersonal Skills - the ability to interact well with employees and customers at all levels, socially poised
Communication - ability to identify and deliver critical information to the appropriate parties
Auto-ApplyRV Service Advisor
Service advisor job in Alachua, FL
Start Your Adventure with Blue Compass RV - Now Hiring a Rockstar Service Advisor!
Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that's all about freedom, exploration, and adventure? At Blue Compass RV, we don't just sell RVs we help families create unforgettable memories. And now, we're looking for a Service Advisor who's ready to take customer service to the next level.
Why You'll Love It Here:
At Blue Compass RV, we believe in
growing people, not just careers
. Whether you're experienced or eager to break into the RV world, we offer a fun, fast-paced environment where no two days are ever the same. We invest in YOU with top-notch training, strong leadership, and endless opportunity for advancement.
COMPENSATION: $65K-$75K
WHY BLUE COMPASS RV:
Training and Development Programs
Structured Career Path
Medical, dental, vision, disability, FSAs, and life insurance
Paid Time Off and paid holidays
401K
Gas Discount
Pet Insurance
5-day work week
Gas Discount
Employee Assistance Program
Referral Program
Legal Coverage
Identity Theft Protection
And so much more….
THE ROLE:
Be the go-to guide for our service customers, delivering exceptional support with a smile
Communicate with confidence - explaining repairs, services, and timelines in a clear, friendly way
Coordinate with our talented technicians to keep RVs rolling and customers happy
Juggle multiple tasks while keeping your cool (and maybe a cup of coffee)
Keep service records accurate and up to date - because details matter!
Be part of a team that's more like a family. We've got your back every step of the way.
WHAT WE ARE LOOKING FOR:
People who
love helping people
- simple as that!
A background in customer service, automotive, or RV is awesome, but not required
Strong communication skills and a positive, can-do attitude
Someone who thrives in a fast-moving, dynamic environment
Computer skills and the ability to stay organized like a pro
TRAINING AND CAREER GROWTH: At Blue Compass RV, we offer training like no other in the industry. Whether you're just starting out or have years of experience, we're committed to helping you level up your skills and grow your career. We don't just train you-we invest in your future.
WHAT WE HAVE TO OFFER
Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us.
Join the Blue Compass RV family and help us keep America's adventures rolling. Apply now and start your journey today!
Blue Compass RV - Where your career hits the open road.
Auto-ApplyService Advisor
Service advisor job in Homosassa, FL
Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery.
The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record.
About Us:
Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.
Benefits:
Medical- 4 plans (BCBS)
Dental
Vision
Term Life
Company-paid Term Life
STD/LTD
Accident indemnity rider
PTO / Sick days (annually)
401(k) with an employer match
Employee Assistant Program
FMLA / Maternity/Paternity Leave
Bereavement Leave
Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Duties and Responsibilities:
The following is a representative list of the duties and responsibilities associated with this position:
Meets/greets customers in person or on phone
Arranges prompt and accurate diagnosis of reported problem
Makes best-value repair recommendations based upon nature of the problem
Manages delivery of required repair action by successfully setting and managing customer expectations
Maintains documentation, including PO, invoices, work orders, reports, etc.
Enforces organizational safety standards
Ensures appropriate parts inventory is maintained
Promotes a 'white-glove' environment to showcase the repair facility
Takes 'ownership' and accepts accountability for delivering outstanding service levels
Adhere to all company policies, procedures and safety standards
Perform other duties as assigned
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting: Remaining in the seated position
Stand: Remaining on one's feet in an upright position at a workstation without moving about
Walking: Moving about on foot
Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized
Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
Kneeling: Bending legs at knees to come to rest on knee or knees
Crouching: Bending body downward and forward by bending legs and spine
Reaching: Extending hand(s) and arm(s) in any direction
Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears
Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
Hearing: Perceiving the nature of sounds by ear
Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose
Near Vision: Clarity of vision at 20 inches or less
Far Vision: Clarity of vision at 20 feet or more
Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are
Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
Color Vision: Ability to identify and distinguish colors
Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point
Environmental Conditions: Exposure to…
Weather
Moving mechanical parts
Non-Climate controlled conditions
Wet and/or humid conditions
High, exposed places
Noise
Vibration
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Advisor
Service advisor job in Homosassa, FL
About Us:
Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.
Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery.
The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record.
Benefits:
Medical- 4 plans (BCBS)
Dental
Vision
Term Life
Company-paid Term Life
STD/LTD
Accident indemnity rider
PTO / Sick days (annually)
401(k) with an employer match
Employee Assistant Program
FMLA / Maternity/Paternity Leave
Bereavement Leave
Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Duties and Responsibilities:
The following is a representative list of the duties and responsibilities associated with this position:
Meets/greets customers in person or on phone
Arranges prompt and accurate diagnosis of reported problem
Makes best-value repair recommendations based upon nature of the problem
Manages delivery of required repair action by successfully setting and managing customer expectations
Maintains documentation, including PO, invoices, work orders, reports, etc.
Enforces organizational safety standards
Ensures appropriate parts inventory is maintained
Promotes a 'white-glove' environment to showcase the repair facility
Takes 'ownership' and accepts accountability for delivering outstanding service levels
Adhere to all company policies, procedures and safety standards
Perform other duties as assigned
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting: Remaining in the seated position
Stand: Remaining on one's feet in an upright position at a workstation without moving about
Walking: Moving about on foot
Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized
Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
Kneeling: Bending legs at knees to come to rest on knee or knees
Crouching: Bending body downward and forward by bending legs and spine
Reaching: Extending hand(s) and arm(s) in any direction
Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears
Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
Hearing: Perceiving the nature of sounds by ear
Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose
Near Vision: Clarity of vision at 20 inches or less
Far Vision: Clarity of vision at 20 feet or more
Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are
Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
Color Vision: Ability to identify and distinguish colors
Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point
Environmental Conditions: Exposure to…
Weather
Moving mechanical parts
Non-Climate controlled conditions
Wet and/or humid conditions
High, exposed places
Noise
Vibration
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Advisor
Service advisor job in Brooksville, FL
Job Details CDJR Brooksville - Brooksville, FLDescription
Chrysler Dodge Jeep Ram of Brooksville
is looking for a customer-focused, experienced Service Advisor to join our team!
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor's responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to CDJR's published maintenance schedule and requirements.
Qualifications
Qualifications and Responsibilities
• Greet customers in a timely, friendly manner and obtain pertinent vehicle information
• Actively promote and build rapport with the customer
• Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications
• Generate and provide customer with a complete and accurate estimate of repair
• Establish and communicate completion time of repair with customer and technician
• Answer incoming service calls
• Maintain service appointments
• Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI.
• Strictly follow CDJR's warranty guidelines and procedures
• Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction at or above specified goal(s) in service for district, regional and national scores
• Comply with all federal, state, and local laws, and company policy, regarding the safeguarding all customer, company, and manufacturer information, as well as customers vehicle and property
• Must be able to manage in a fast-paced work environment with limited supervision
• Must have great customer service, phone, and computer skills
• Previous automotive Service Advisor experience heavily preferred (CDK)
• Must have a valid driver's license and clean driving record
• Must be able to pass pre-employment screening (background & drug test)
EOE/DFWP
Service Advisor
Service advisor job in Leesburg, FL
About Us:
Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.
$3,000.00 sign on bonus for experienced Service Advisor. See Service Manager for details Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery.
The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record.
Benefits:
Medical- 4 plans (BCBS)
Dental
Vision
Term Life
Company-paid Term Life
STD/LTD
Accident indemnity rider
PTO / Sick days (annually)
401(k) with an employer match
Employee Assistant Program
FMLA / Maternity/Paternity Leave
Bereavement Leave
Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Duties and Responsibilities:
The following is a representative list of the duties and responsibilities associated with this position:
Meets/greets customers in person or on phone
Arranges prompt and accurate diagnosis of reported problem
Makes best-value repair recommendations based upon nature of the problem
Manages delivery of required repair action by successfully setting and managing customer expectations
Maintains documentation, including PO, invoices, work orders, reports, etc.
Enforces organizational safety standards
Ensures appropriate parts inventory is maintained
Promotes a 'white-glove' environment to showcase the repair facility
Takes 'ownership' and accepts accountability for delivering outstanding service levels
Adhere to all company policies, procedures and safety standards
Perform other duties as assigned
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting: Remaining in the seated position
Stand: Remaining on one's feet in an upright position at a workstation without moving about
Walking: Moving about on foot
Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized
Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
Kneeling: Bending legs at knees to come to rest on knee or knees
Crouching: Bending body downward and forward by bending legs and spine
Reaching: Extending hand(s) and arm(s) in any direction
Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears
Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
Hearing: Perceiving the nature of sounds by ear
Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose
Near Vision: Clarity of vision at 20 inches or less
Far Vision: Clarity of vision at 20 feet or more
Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are
Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
Color Vision: Ability to identify and distinguish colors
Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point
Environmental Conditions: Exposure to…
Weather
Moving mechanical parts
Non-Climate controlled conditions
Wet and/or humid conditions
High, exposed places
Noise
Vibration
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyExperienced Service Advisor
Service advisor job in Leesburg, FL
About Us:
Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.
Job Summary
Serving as the primary point-of-contact for all automotive service and repair matters, the Jenkins Leesburg Nissan dealership is seeking an experienced Service Advisor. Their core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technicians in terms of service delivery.
The ideal service advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer level or large facility experience, post-secondary automotive training, and has a strong technical and customer service performance record.
We are looking for someone who is capable and experienced in the service advisor position. Offering top pay with a flexible full time work schedule and paid holidays. We are offering a $5,000 bonus for an exceptionally experienced Service Advisor to join our fast-paced, energized team!
Benefits:
Medical- 4 plans (BCBS)
Dental
Vision
Term Life
Company-paid Term Life
STD/LTD
Accident indemnity rider
PTO / Sick days (annually)
401(k) with an employer match
Employee Assistant Program
FMLA / Maternity/Paternity Leave
Bereavement Leave
Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Duties and Responsibilities:
The following is a representative list of the duties and responsibilities associated with this position:
Meets/greets customers in person or on phone
Arranges prompt and accurate diagnosis of reported problem
Makes best-value repair recommendations based upon nature of the problem
Manages delivery of required repair action by successfully setting and managing customer expectations
Maintains documentation, including PO, invoices, work orders, reports, etc.
Enforces organizational safety standards
Ensures appropriate parts inventory is maintained
Promotes a 'white-glove' environment to showcase the repair facility
Takes 'ownership' and accepts accountability for delivering outstanding service levels
Adhere to all company policies, procedures and safety standards
Perform other duties as assigned
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting: Remaining in the seated position
Stand: Remaining on one's feet in an upright position at a workstation without moving about
Walking: Moving about on foot
Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized
Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
Kneeling: Bending legs at knees to come to rest on knee or knees
Crouching: Bending body downward and forward by bending legs and spine
Reaching: Extending hand(s) and arm(s) in any direction
Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears
Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
Hearing: Perceiving the nature of sounds by ear
Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose
Near Vision: Clarity of vision at 20 inches or less
Far Vision: Clarity of vision at 20 feet or more
Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are
Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
Color Vision: Ability to identify and distinguish colors
Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point
Environmental Conditions: Exposure to…
Weather
Moving mechanical parts
Non-Climate controlled conditions
Wet and/or humid conditions
High, exposed places
Noise
Vibration
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Advisor
Service advisor job in Homosassa Springs, FL
Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery.
The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record. CDJR or domestic experience required. Great work schedule, weekly performance based bonuses. come join the Jenkins team.
About Us:
Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.
Benefits:
Medical- 4 plans (BCBS)
Dental
Vision
Term Life
Company-paid Term Life
STD/LTD
Accident indemnity rider
PTO / Sick days (annually)
401(k) with an employer match
Employee Assistant Program
FMLA / Maternity/Paternity Leave
Bereavement Leave
Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Duties and Responsibilities:
The following is a representative list of the duties and responsibilities associated with this position:
Meets/greets customers in person or on phone
Arranges prompt and accurate diagnosis of reported problem
Makes best-value repair recommendations based upon nature of the problem
Manages delivery of required repair action by successfully setting and managing customer expectations
Maintains documentation, including PO, invoices, work orders, reports, etc.
Enforces organizational safety standards
Ensures appropriate parts inventory is maintained
Promotes a 'white-glove' environment to showcase the repair facility
Takes 'ownership' and accepts accountability for delivering outstanding service levels
Adhere to all company policies, procedures and safety standards
Perform other duties as assigned
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting: Remaining in the seated position
Stand: Remaining on one's feet in an upright position at a workstation without moving about
Walking: Moving about on foot
Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized
Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
Kneeling: Bending legs at knees to come to rest on knee or knees
Crouching: Bending body downward and forward by bending legs and spine
Reaching: Extending hand(s) and arm(s) in any direction
Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears
Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
Hearing: Perceiving the nature of sounds by ear
Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose
Near Vision: Clarity of vision at 20 inches or less
Far Vision: Clarity of vision at 20 feet or more
Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are
Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
Color Vision: Ability to identify and distinguish colors
Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point
Environmental Conditions: Exposure to…
Weather
Moving mechanical parts
Non-Climate controlled conditions
Wet and/or humid conditions
High, exposed places
Noise
Vibration
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyAutomotive Service Advisor
Service advisor job in Clermont, FL
The Service Advisor is the key liaison between customers and technicians, ensuring high-quality automotive service and repairs. This position emphasizes both sales and customer service, requiring collaborative teamwork to drive business growth while maintaining excellent customer relationships.
What We Offer:
Competitive salary with performance-based incentives
Full benefits package (medical, dental, vision, PTO, etc.)
Opportunities for professional growth
Supportive, team-oriented dealership environment
Stable organization with strong customer traffic and sales volume
Job Responsibilities:
Address customer concerns by listening to description of symptoms; clarifying description of problems; checking vehicle maintenance records; examining service schedules
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
Prepares repair orders (ROs) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
Communication liaison between the customer and the technician
Maintains customer rapport by explaining and prioritizing needed vehicle repairs and maintenance; managing customer's expectations; obtaining customer's approval of estimates; obtaining and providing contact information (phone numbers, addresses, email addresses); answering questions and concerns; arranging towing and temporary transportation
Maintains automotive records by recording problems and corrective actions planned
Updates job knowledge by participating in educational opportunities; reading manufacturers' publications
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Requirements:
Service Advisors must have previous automotive Service Advisor experience
Require strong verbal and written communications skills
Required to be produce high sales levels, while maintaining high levels of customer satisfaction
Ability to understand and keep abreast of the federal, state, and local regulations that affect their operations
Valid Driver's License and clean driving record
Must consent to and pass a drug/background screen
Ability to multi-task and work in a fast-paced environment
Enthusiasm, strong communication skills, positive attitude, ambition, work ethic, professional conduct, high integrity, and dedication to personal improvement
Customer focused
Energetic
Self-motivated
Ability to work evenings until 9:00 PM
Ability to work weekends as business needs dictate
Maintain or obtain required Toyota Certifications
In return for your invaluable knowledge, skills, talent and ambition, Toyota of Clermont offers competitive salaries and benefits.
Employment is contingent upon successful completion of a background investigation.
Toyota of Clermont is proud to be an Equal Opportunity Employer.
Auto-ApplyAuto Customer Service Reps
Service advisor job in Inverness, FL
2901 Hwy 44 West, Inverness, FL 34453
Accounting Clerk
Award-Winning Nick Nicholas Ford Dealership is family-owned and a GREAT place to have a rewarding career! We are seeking a full-time Accounting Clerk to assist with daily operations including balancing and reconciliation, backup for payables, payroll, and more. A basic accounting background and computer proficiency is preferred. Apply now for this great opportunity! Upload your resume and complete the assessment for priority consideration. We will contact qualified applicants.
Why work for Nick Nicholas Ford?
We appreciate our employees, invest in their success, support our community, charities, and much more!
Responsibilities include but are not limited to:
Assist with daily accounting operations, back up for payables, payroll and more.
Various balancing and reconciliation
Dealer reserves
Back up for payables
Back up for payroll
Comparatives
Sales tax
Some switchboard coverage for lunch or breaks
Qualifications Accounting Clerk:
Prefer a basic accounting background and computer proficiency
Must be detail oriented and reliable
Auto dealership experience is a plus!
A good work ethic and professional appearance
Follows direction and takes initiative
Full-Time Benefits:
Competitive pay based on experience
Health, dental, vision and supplemental insurance plans
401(k) plan
Paid vacation and holidays
Employee discounts
Career growth
A positive and professional team environment
We are a Drug-Free Workplace and an Equal Opportunity Employer.
RequiredPreferredJob Industries
Customer Service