Service advisor jobs in Ocala, FL - 1,134 jobs

Benefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Chris Semans - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $15.00 per hour - $15.00 per hour Location 00880 - Gainesville Posting Number P1-1076488-1 Address 2643 NW 13th St Zip Code 32609 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $15.00 - $15.00 per hour

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. Maintain confidentiality of information. Put up discarded or returned merchandise. Perform cashier associate duties, as necessary. Perform pricing duties, as necessary. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned. Qualifications Minimum Must be 18 years of age. High school diploma or equivalency. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Preferred Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. Possess a proficient working knowledge of office, front end systems and equipment. Possess proficient computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organizational skills. High standard of integrity and reliability. Required Behaviors Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. Business-driven showing passion for the business, delivering results consistently. Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities Compliance with all company policies and procedures. Must complete service training within sixty (60) days of position start date. Job Tag #WD

Cumberland International Trucks, Inc. is seeking a bright and mechanically apt Service Advisor to join our service team in Ocala, FL. Service Advisor responsibilities include intake of customers, communicating repair needs and costs, handling all incoming work write ups, opening/closing repair orders and relaying info to Service Techs, while keeping customer up to date on their vehicle's repair status. We're in the business of developing people. We offer a Career Path with steps to earn more, learn more, and grow as a LEADER. * 2 years of customer service experience & ideally, dealership experience desired. As a family and veteran-owned International Truck dealer group, we pride ourselves on offering a fun, empowering, customer-first culture with huge growth opportunities! If you're looking to start a Career, Cumberland offers a Career Path- not just a job, we provide a SAFE and positive work environment per our core values: HONOR, READINESS, VICTORY, LOYALTY and TEAMWORK. RESPONSIBILITIES: * Responsible for the receipt and flow of all incoming work, communication with customers and all other internal departments. * Greet customers in a timely, friendly manner and obtain all specific vehicle/customer information required for proper repairs and invoicing. Specific vehicle information includes total miles, engine hours, and any noticeable damage to the vehicle. * Write up customers' vehicle issues and concerns or maintenance requirements accurately and clearly. * Use the OEM questionnaires and attach documents to the Repair Order (RO). * Consult with technicians about needed repairs and alternatives that can be offered in place of expensive repairs * Answering customer questions about service outcomes and consulting with technicians when necessary * Informing customers about potential cost savings and warranty protections * Assist customer with deciding to fix their car through the dealership's shop or trading the vehicle in * Oversee and manage the service center's scheduling and workflow * Inform customers of changes in service or when their vehicle is ready to be picked up. * Close ROs. * Obtain customer signature on the repair order and provide customer a copy of the repair order. * Must be able to understand, communicate, and evaluate all vendors and International. Warranty guidelines, approval processes and policies during the write up and repair process. Ability to open repair orders under warranty or customer pay status. QUALIFICATIONS: * Minimum 2 years of Customer Service experience * Service Advisor experience in a dealership environment is a plus * Mechanical aptitude & ability to understand technical knowledge * Conducts oneself in a professional manner * Team player with a strong sense of commitment to the customer * Self motivated with good written & verbal communication skills BENEFITS WE OFFER OUR EMPLOYEES: * Work-life Balance / Mentorship Programs / Internship Programs * 8 Paid Holidays / Paid Time Off (PTO) / Vacation / Paid Birthday Off * Paid Training / Certification Reimbursement / $500 Employee Referral * 401-K with Employer Match thru Fidelity / Medical / Voluntary Vision & Dental * Life and AD&D Benefits & supplemental Life / Short-Term Disability / Voluntary Long-Term Disability * Access to Teladoc - 24/7/365 digital access to doctors CORE BRAND PROMISE: Access to Technology - Along with an unwavering commitment to provide the highest level of service possible, we must make technology available to our customers that enhances and personalizes their experience and makes them want to come back. This includes simplifying self-service elements as well as automated processes. Continuous Improvement - Today's customers expect their brands to constantly strive to make their decisions and daily lives less complicated than before. By constantly refining processes and customer interaction, we are more likely to foster a closer and deeper working relationship with customers, increasing our chances of winning their appreciation and dedication. Flawless Execution - From answering the phone to closing a deal, the smoother and more seamless everything feels to the customer, the more they become attached. Flawless execution is more than just responding to customer needs; it's also about anticipating and addressing needs they don't know they have. Flawless execution builds value in the brand and confidence in the hearts and minds of customers. THE JOURNEY BEGINS HERE: Proudly, Cumberland International Trucks was named the 2017 and 2018 Dealer of the Year by Navistar, as well as 2020 and 2022 Top Company for Women to Work For in Transportation by Women In Trucking Association. EOE: Cumberland International Trucks is an equal opportunity employer. We are committed to cultivating a safe & positive environment for all employees. All employment is decided solely on the basis of qualifications, merit, & business need.

Job Title: Ford Service Advisor at Prestige Ford As a Ford Service Advisor at Prestige Ford, you will be responsible for providing exceptional customer service and overseeing the repair and maintenance services for Ford vehicles. Your main goal will be to ensure customer satisfaction by accurately diagnosing and recommending necessary repairs, communicating with customers and technicians, and ensuring timely completion of service work. This role requires strong communication and problem-solving skills, as well as extensive knowledge of Ford vehicles and their service procedures. Compensation & Benefits: This role is a full-time, salaried position in the auto industry, paying between $75,000 to $100,000 per year. In addition to competitive compensation, we also offer a comprehensive benefits package including health insurance, 401(k) matching, paid time off, and employee discounts. Responsibilities: - Greet and assist customers in a timely and friendly manner - Conduct thorough vehicle inspections, accurately diagnose and recommend necessary repairs - Communicate service recommendations and estimates to customers in a clear and understandable manner - Schedule service appointments and coordinate service work with technicians - Manage and update customer records and service history - Ensure timely completion of service work and keep customers updated on the status of their vehicle - Handle customer complaints and concerns professionally and resolve any issues to ensure customer satisfaction - Communicate with customers and technicians to ensure smooth and efficient workflow - Maintain a clean and organized work area and adhere to safety protocols - Attend training and stay updated on new Ford vehicle models and service procedures - Other duties as assigned by management Requirements: - High School Diploma or equivalent - Previous experience as a service advisor or in a customer-facing role in the auto industry is preferred - Extensive knowledge of Ford vehicles and their service procedures - Excellent communication and customer service skills - Strong problem-solving and time management skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficiency in computer systems and software - Valid driver's license and a clean driving record - Ability to pass a background check and drug test EEOC Statement: Prestige Ford is an equal opportunity employer and is committed to creating an inclusive work environment for all employees. We celebrate diversity and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sexual orientation, gender identity, disability, veteran status, or any other protected category. All qualified individuals are encouraged to apply.

Full-time Description Service AdvisorMaus Automotive Group is seeking experienced, driven Service Advisors to join our growing service teams across all four dealership locations. If you thrive in a fast-paced environment, enjoy working with customers, and want to build a long-term career in automotive service, this is the opportunity for you. We're looking for professionals who take pride in their work, communicate effectively, and are motivated to succeed in a performance-driven role. Why Join Maus Automotive Group Top-performing Service Advisors here have the opportunity to earn $100K+ annually in a high-volume, customer-focused environment.We offer: Competitive commission-based pay plans Weekly pay Full benefits package (medical, dental, vision, etc.) Paid vacation and paid holidays 401(k) with company participation Ongoing training and career advancement opportunities Your Role as a Service Advisor You will serve as the primary point of contact between our customers and service team by: Guiding customers through the service process from check-in to delivery Actively listening to customer concerns and accurately identifying service needs Clearly communicating repair recommendations and timelines Preparing estimates and selling recommended maintenance and repair services Coordinating with technicians to ensure accurate and timely completion of work Delivering an exceptional customer experience every time What We're Looking For We are seeking candidates who: Have prior service writing experience in a dealership or automotive service environment Are customer-focused, professional, and results-driven Can multitask in a high-volume service department Communicate clearly and confidently Are dependable, organized, and motivated by performance-based earnings Position Requirements Must be at least 18 years of age Must possess a valid driver's license Must be willing to submit to a pre-employment background check and drug screen Maus Automotive Group is committed to providing equal employment opportunities for all applicants and employees. Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, age, national origin, citizenship status, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected status.

Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery. The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record. About Us: Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success. Benefits: Medical- 4 plans (BCBS) Dental Vision Term Life Company-paid Term Life STD/LTD Accident indemnity rider PTO / Sick days (annually) 401(k) with an employer match Employee Assistant Program FMLA / Maternity/Paternity Leave Bereavement Leave Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) Duties and Responsibilities: The following is a representative list of the duties and responsibilities associated with this position: Meets/greets customers in person or on phone Arranges prompt and accurate diagnosis of reported problem Makes best-value repair recommendations based upon nature of the problem Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Ensures appropriate parts inventory is maintained Promotes a 'white-glove' environment to showcase the repair facility Takes 'ownership' and accepts accountability for delivering outstanding service levels Adhere to all company policies, procedures and safety standards Perform other duties as assigned Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: Remaining in the seated position Stand: Remaining on one's feet in an upright position at a workstation without moving about Walking: Moving about on foot Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs. Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions) Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles Kneeling: Bending legs at knees to come to rest on knee or knees Crouching: Bending body downward and forward by bending legs and spine Reaching: Extending hand(s) and arm(s) in any direction Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds by ear Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose Near Vision: Clarity of vision at 20 inches or less Far Vision: Clarity of vision at 20 feet or more Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye Color Vision: Ability to identify and distinguish colors Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point Environmental Conditions: Exposure to… Weather Moving mechanical parts Non-Climate controlled conditions Wet and/or humid conditions High, exposed places Noise Vibration We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery. The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record. About Us: Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success. Benefits: Medical- 4 plans (BCBS) Dental Vision Term Life Company-paid Term Life STD/LTD Accident indemnity rider PTO / Sick days (annually) 401(k) with an employer match Employee Assistant Program FMLA / Maternity/Paternity Leave Bereavement Leave Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) Duties and Responsibilities: The following is a representative list of the duties and responsibilities associated with this position: Meets/greets customers in person or on phone Electronic check-ins Arranges prompt and accurate diagnosis of reported problem Makes best-value repair recommendations based upon nature of the problem Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Ensures appropriate parts inventory is maintained Promotes a 'white-glove' environment to showcase the repair facility Takes 'ownership' and accepts accountability for delivering outstanding service levels Adhere to all company policies, procedures and safety standards Service advisor's manager customer transactions including processing payments Perform other duties as assigned Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: Remaining in the seated position Stand: Remaining on one's feet in an upright position at a workstation without moving about Walking: Moving about on foot Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs. Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions) Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles Kneeling: Bending legs at knees to come to rest on knee or knees Crouching: Bending body downward and forward by bending legs and spine Reaching: Extending hand(s) and arm(s) in any direction Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds by ear Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose Near Vision: Clarity of vision at 20 inches or less Far Vision: Clarity of vision at 20 feet or more Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye Color Vision: Ability to identify and distinguish colors Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point Environmental Conditions: Exposure to… Weather Moving mechanical parts Non-Climate controlled conditions Wet and/or humid conditions High, exposed places Noise Vibration We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

CC About Us: Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success. Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery. The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record. Benefits: Medical- 4 plans (BCBS) Dental Vision Term Life Company-paid Term Life STD/LTD Accident indemnity rider PTO / Sick days (annually) 401(k) with an employer match Employee Assistant Program FMLA / Maternity/Paternity Leave Bereavement Leave Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) Duties and Responsibilities: The following is a representative list of the duties and responsibilities associated with this position: Meets/greets customers in person or on phone Arranges prompt and accurate diagnosis of reported problem Makes best-value repair recommendations based upon nature of the problem Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Ensures appropriate parts inventory is maintained Promotes a 'white-glove' environment to showcase the repair facility Takes 'ownership' and accepts accountability for delivering outstanding service levels Adhere to all company policies, procedures and safety standards Perform other duties as assigned Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: Remaining in the seated position Stand: Remaining on one's feet in an upright position at a workstation without moving about Walking: Moving about on foot Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs. Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions) Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles Kneeling: Bending legs at knees to come to rest on knee or knees Crouching: Bending body downward and forward by bending legs and spine Reaching: Extending hand(s) and arm(s) in any direction Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds by ear Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose Near Vision: Clarity of vision at 20 inches or less Far Vision: Clarity of vision at 20 feet or more Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye Color Vision: Ability to identify and distinguish colors Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point Environmental Conditions: Exposure to… Weather Moving mechanical parts Non-Climate controlled conditions Wet and/or humid conditions High, exposed places Noise Vibration We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About Us: Optimum RV is a premier RV dealership dedicated to providing high-quality recreational vehicles and exceptional service. We are seeking an organized and customer-focused RV Service Advisor to join our service team and provide outstanding support to our customers. Responsibilities: Service Advisors are the primary point of contact for our customers who have service needs. The primary duties will include: Greeting customers and determining their service needs through active listening and effective questioning. Creating detailed and accurate work orders for service technicians based on customer requests and vehicle diagnostics. Providing customers with estimates for repairs and maintenance, explaining the scope of work and associated costs. Communicating with service technicians to ensure timely completion of work and updating customers on the status of their vehicles. Coordinating with the parts department to ensure necessary parts are available for service jobs. Handling customer inquiries and resolving service-related issues in a professional and courteous manner. Maintaining accurate records of all service transactions, including work orders, invoices, and customer communications. Ensuring a high level of customer satisfaction by providing exceptional service and support. Staying up-to-date with RV product knowledge and service procedures through ongoing training and professional development. Adhering to all safety protocols and company policies. All other responsibilities as assigned. Requirements Minimum Qualifications: Proven experience as a service advisor or in a similar customer service role, preferably in the automotive or RV industry. Strong knowledge of RV systems, maintenance, and repair procedures (preferred). Excellent customer service and communication skills. Ability to effectively manage multiple tasks and prioritize work in a fast-paced environment. Proficiency in using service management software and computer systems. High school diploma or equivalent; additional technical or business education is a plus. Valid driver's license with a clean driving record. Ability to work flexible hours, including weekends and holidays. Essential Characteristics: Hustle: We are self-motivated, driven and never satisfied. Humble: We are trainable, coachable, and confident... not arrogant. Reliable: We do what we say we're going to do, when we say we're going to do it... every time. Loyalty: We are committed to the success of the company through ups and downs because this is our career Team Player: We are stronger as one. We help each other, regardless of department or position. Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice. Benefits Competitive wages 401K Medical insurance Dental insurance Vision Insurance Company-Paid Life insurance Supplemental Life Insurance Short- & Long-Term Disability Critical Illness, Accident and Hospital Indemnity coverage EAP Wellness Program including Gym Reimbursement Vacation, Personal Time & Holiday pay

Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery. The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record. About Us: Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success. Benefits: Medical- 4 plans (BCBS) Dental Vision Term Life Company-paid Term Life STD/LTD Accident indemnity rider PTO / Sick days (annually) 401(k) with an employer match Employee Assistant Program FMLA / Maternity/Paternity Leave Bereavement Leave Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) Duties and Responsibilities: The following is a representative list of the duties and responsibilities associated with this position: Meets/greets customers in person or on phone Arranges prompt and accurate diagnosis of reported problem Makes best-value repair recommendations based upon nature of the problem Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Ensures appropriate parts inventory is maintained Promotes a 'white-glove' environment to showcase the repair facility Takes 'ownership' and accepts accountability for delivering outstanding service levels Adhere to all company policies, procedures and safety standards Perform other duties as assigned Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: Remaining in the seated position Stand: Remaining on one's feet in an upright position at a workstation without moving about Walking: Moving about on foot Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs. Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions) Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles Kneeling: Bending legs at knees to come to rest on knee or knees Crouching: Bending body downward and forward by bending legs and spine Reaching: Extending hand(s) and arm(s) in any direction Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds by ear Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose Near Vision: Clarity of vision at 20 inches or less Far Vision: Clarity of vision at 20 feet or more Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye Color Vision: Ability to identify and distinguish colors Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point Environmental Conditions: Exposure to… Weather Moving mechanical parts Non-Climate controlled conditions Wet and/or humid conditions High, exposed places Noise Vibration We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Cumberland International Trucks, Inc. is seeking a bright and mechanically apt Service Advisor to join our service team in Ocala, FL. Service Advisor responsibilities include intake of customers, communicating repair needs and costs, handling all incoming work write ups, opening/closing repair orders and relaying info to Service Techs, while keeping customer up to date on their vehicle's repair status. We're in the business of developing people. We offer a Career Path with steps to earn more, learn more, and grow as a LEADER. *2 years of customer service experience & ideally, dealership experience desired. As a family and veteran-owned International Truck dealer group, we pride ourselves on offering a fun, empowering, customer-first culture with huge growth opportunities! If you're looking to start a Career, Cumberland offers a Career Path- not just a job, we provide a SAFE and positive work environment per our core values: HONOR, READINESS, VICTORY, LOYALTY and TEAMWORK. RESPONSIBILITIES: Responsible for the receipt and flow of all incoming work, communication with customers and all other internal departments. Greet customers in a timely, friendly manner and obtain all specific vehicle/customer information required for proper repairs and invoicing. Specific vehicle information includes total miles, engine hours, and any noticeable damage to the vehicle. Write up customers' vehicle issues and concerns or maintenance requirements accurately and clearly. Use the OEM questionnaires and attach documents to the Repair Order (RO). Consult with technicians about needed repairs and alternatives that can be offered in place of expensive repairs Answering customer questions about service outcomes and consulting with technicians when necessary Informing customers about potential cost savings and warranty protections Assist customer with deciding to fix their car through the dealership's shop or trading the vehicle in Oversee and manage the service center's scheduling and workflow Inform customers of changes in service or when their vehicle is ready to be picked up. Close ROs. Obtain customer signature on the repair order and provide customer a copy of the repair order. Must be able to understand, communicate, and evaluate all vendors and International. Warranty guidelines, approval processes and policies during the write up and repair process. Ability to open repair orders under warranty or customer pay status. QUALIFICATIONS: Minimum 2 years of Customer Service experience Service Advisor experience in a dealership environment is a plus Mechanical aptitude & ability to understand technical knowledge Conducts oneself in a professional manner Team player with a strong sense of commitment to the customer Self motivated with good written & verbal communication skills BENEFITS WE OFFER OUR EMPLOYEES: Work-life Balance / Mentorship Programs / Internship Programs 8 Paid Holidays / Paid Time Off (PTO) / Vacation / Paid Birthday Off Paid Training / Certification Reimbursement / $500 Employee Referral 401-K with Employer Match thru Fidelity / Medical / Voluntary Vision & Dental Life and AD&D Benefits & supplemental Life / Short-Term Disability / Voluntary Long-Term Disability Access to Teladoc - 24/7/365 digital access to doctors CORE BRAND PROMISE: Access to Technology - Along with an unwavering commitment to provide the highest level of service possible, we must make technology available to our customers that enhances and personalizes their experience and makes them want to come back. This includes simplifying self-service elements as well as automated processes. Continuous Improvement - Today's customers expect their brands to constantly strive to make their decisions and daily lives less complicated than before. By constantly refining processes and customer interaction, we are more likely to foster a closer and deeper working relationship with customers, increasing our chances of winning their appreciation and dedication. Flawless Execution - From answering the phone to closing a deal, the smoother and more seamless everything feels to the customer, the more they become attached. Flawless execution is more than just responding to customer needs; it's also about anticipating and addressing needs they don't know they have. Flawless execution builds value in the brand and confidence in the hearts and minds of customers. THE JOURNEY BEGINS HERE: Proudly, Cumberland International Trucks was named the 2017 and 2018 Dealer of the Year by Navistar, as well as 2020 and 2022 Top Company for Women to Work For in Transportation by Women In Trucking Association. EOE: Cumberland International Trucks is an equal opportunity employer. We are committed to cultivating a safe & positive environment for all employees. All employment is decided solely on the basis of qualifications, merit, & business need.

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Family Service Advisor at Highland Memorial Park in Ocala, FL. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed Overview & Responsibilities: * Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures * Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales * Completes contracts and other documents as required to provide sales and customer service in accordance with company policies * Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths * Sets appointments and makes presentations in prospective client family homes to sell prearrangements * Attends visitations, funerals, and interment services of client families * Attends sales meetings and group sales activities as directed * Provides client family services supporting the primary outside sales responsibility * Maintains records of personal sales activity and performance results in the manner prescribed by the company * Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale Requirements & Qualifications: * High school diploma or equivalent * Strong preference for some formal training in business or business-related areas * Experience in commissioned sales is strongly preferred * Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold) * Valid state-issued driver's license with a clear driving record * Must have the ability to travel independently Team Member Benefits Include: * Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage * Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve * Competitive salaries and performance incentives * Team member referral program * Medical, dental, prescription, and vision insurance * Vacation, sick, and holiday pay * 401k with company match * Company-paid life insurance, long-term disability, and short-term disability #ENT2023

Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery. The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record. Benefits: Medical- 4 plans (BCBS) Dental Vision Term Life Company-paid Term Life STD/LTD Accident indemnity rider PTO / Sick days (annually) 401(k) with an employer match Employee Assistant Program FMLA / Maternity/Paternity Leave Bereavement Leave Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) Duties and Responsibilities: The following is a representative list of the duties and responsibilities associated with this position: Meets/greets customers in person or on phone Arranges prompt and accurate diagnosis of reported problem Makes best-value repair recommendations based upon nature of the problem Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Ensures appropriate parts inventory is maintained Promotes a 'white-glove' environment to showcase the repair facility Takes 'ownership' and accepts accountability for delivering outstanding service levels Adhere to all company policies, procedures and safety standards Perform other duties as assigned Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: Remaining in the seated position Stand: Remaining on one's feet in an upright position at a workstation without moving about Walking: Moving about on foot Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs. Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions) Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles Kneeling: Bending legs at knees to come to rest on knee or knees Crouching: Bending body downward and forward by bending legs and spine Reaching: Extending hand(s) and arm(s) in any direction Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds by ear Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose Near Vision: Clarity of vision at 20 inches or less Far Vision: Clarity of vision at 20 feet or more Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye Color Vision: Ability to identify and distinguish colors Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point Environmental Conditions: Exposure to… Weather Moving mechanical parts Non-Climate controlled conditions Wet and/or humid conditions High, exposed places Noise Vibration We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About Us Here at Gainesville Nissan, our team enjoys a great culture, company outings, and opportunities for advancement. The Express Service Advisor is responsible to professionally and ethically follow each step of the service process. This person will be expected to oversee and execute documentation, recommendations, pricing, selling, dispatching, communication, teamwork and to ensure that above all else the needs of and commitments to the customer are met. Responsible to ensure that the vehicle is repaired or serviced correctly the first time. Ensure repair costs are well communicated with transparency and are accepted by the responsible party. Provide a final delivery of the vehicle in a way that will “WOW” the customer, create future commitments and to foster life-time customers and customer service. If you are interested in a career within the Automotive Industry, we welcome you to apply! DUTIES AND RESPONSIBILITIES: Greet all customers promptly and professionally. Gather all necessary vehicle information while performing a walk around inspection. Gather all pertinent customer information for documentation, communication, and scheduling. Determine customer's primary concern or need first then review additional maintenance needs. Take any additional action needed to verify condition including road test. Establish and maintain great customer relationships that encourage repeat and referral business. Handle all customer complaints immediately and resolve to the customer's satisfaction. Schedule all incoming and future appointments in Customer Relationship Management System or Dealership Management System. Educate customers about the ability to schedule an appointment online Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time. Provide the customer with detailed status updates until point of vehicle delivery Provide an active delivery and explanation of work and charges that leaves NO unanswered questions or concerns. Maintain CSI at or above designated standards. Meet dealership's standards for repair/order production. Follow Safeguards rules and regulations. Ensure that customers' service files are up-to-date and are readily available for reference. Maintain a clean organized work area. Apply high standards of employee conduct which include reliability, promptness, courtesy, appearance, and professional behavior. Other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be 18 years or older and be authorized to work in the U.S., have a valid driver license and professional appearance. Have a valid drivers license and clean back grounds check EDUCATION and/or EXPERIENCE: Must have a high school diploma or equivalent. One year automotive retail service consultant experience preferred, but not required Reynolds & Reynolds DMS knowledge - preferred, but not required Strong record of positive customer satisfaction results. Knowledge of automobiles and repair work preferred, Results Oriented- the ability to plan and achieve business goals within the timelines established Interpersonal Skills - the ability to interact well with employees and customers at all levels, socially poised Communication - ability to identify and deliver critical information to the appropriate parties

About Us: Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success. Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery. The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record. Benefits: Medical- 4 plans (BCBS) Dental Vision Term Life Company-paid Term Life STD/LTD Accident indemnity rider PTO / Sick days (annually) 401(k) with an employer match Employee Assistant Program FMLA / Maternity/Paternity Leave Bereavement Leave Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) Duties and Responsibilities: The following is a representative list of the duties and responsibilities associated with this position: Meets/greets customers in person or on phone Arranges prompt and accurate diagnosis of reported problem Makes best-value repair recommendations based upon nature of the problem Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Ensures appropriate parts inventory is maintained Promotes a 'white-glove' environment to showcase the repair facility Takes 'ownership' and accepts accountability for delivering outstanding service levels Adhere to all company policies, procedures and safety standards Perform other duties as assigned Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: Remaining in the seated position Stand: Remaining on one's feet in an upright position at a workstation without moving about Walking: Moving about on foot Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs. Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions) Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles Kneeling: Bending legs at knees to come to rest on knee or knees Crouching: Bending body downward and forward by bending legs and spine Reaching: Extending hand(s) and arm(s) in any direction Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds by ear Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose Near Vision: Clarity of vision at 20 inches or less Far Vision: Clarity of vision at 20 feet or more Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye Color Vision: Ability to identify and distinguish colors Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point Environmental Conditions: Exposure to… Weather Moving mechanical parts Non-Climate controlled conditions Wet and/or humid conditions High, exposed places Noise Vibration We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Exciting things are coming to the Crystal River / Homosassa community this August 2025! Hyundai of Homosassa is opening its doors, and we're looking for passionate, driven individuals to join our team. As a brand-new dealership offering new and pre-owned vehicles, expert vehicle servicing, and a commitment to stellar customer care, we're building something special-and we want you to be part of it. Whether you're experienced in the automotive world or eager to start a rewarding new career, this is your chance to grow with a company that values teamwork, integrity, and community connection. Join us and help shape the future of Hyundai in Homosassa! Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery. The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record. Benefits: Medical- 4 plans (BCBS) Dental Vision Term Life Company-paid Term Life STD/LTD Accident indemnity rider PTO / Sick days (annually) 401(k) with an employer match Employee Assistant Program FMLA / Maternity/Paternity Leave Bereavement Leave Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) Duties and Responsibilities: The following is a representative list of the duties and responsibilities associated with this position: Meets/greets customers in person or on phone Arranges prompt and accurate diagnosis of reported problem Makes best-value repair recommendations based upon nature of the problem Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Ensures appropriate parts inventory is maintained Promotes a 'white-glove' environment to showcase the repair facility Takes 'ownership' and accepts accountability for delivering outstanding service levels Adhere to all company policies, procedures and safety standards Perform other duties as assigned Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: Remaining in the seated position Stand: Remaining on one's feet in an upright position at a workstation without moving about Walking: Moving about on foot Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs. Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions) Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles Kneeling: Bending legs at knees to come to rest on knee or knees Crouching: Bending body downward and forward by bending legs and spine Reaching: Extending hand(s) and arm(s) in any direction Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds by ear Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose Near Vision: Clarity of vision at 20 inches or less Far Vision: Clarity of vision at 20 feet or more Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye Color Vision: Ability to identify and distinguish colors Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point Environmental Conditions: Exposure to… Weather Moving mechanical parts Non-Climate controlled conditions Wet and/or humid conditions High, exposed places Noise Vibration We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. Job Summary The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to the customers while providing an excellent customer service experience. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Vehicle Purchase Discounts Employee Discounts on Parts and Service Repairs Aggressive Employee Referral Program with Bonus Opportunities Responsibilities: Greet customer in a friendly and professional manner. Listen to customers' concerns and accurately document their vehicle issues. Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and attentive service. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Distribute work between technicians according to store policy. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Satisfaction scores at or above company standards. Maintain good working relationships to foster positive employee relations. Comply with all company policies, procedures and safety standards. Other duties as assigned. Qualifications: Previous experience as a Service Advisor is required. Ford experience is preferred, but not a requirement. Good communication and customer service skills. Computer competency and basic math skills. CDK and Tekion experience are a plus. Self-motivated with the ability to set and achieve targeted goals. Organizational and time management skills. Professional, well-groomed personal appearance. Strong record of positive customer satisfaction results. Clean driving record and valid driver's license. You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.