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  • Customer Service Associate II

    Bausch + Lomb 4.7company rating

    Service advisor job in Saint Louis, MO

    Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better. Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future. **Objectives:** This position is responsible for processing implant cards returned to Bausch + Lomb which includes processing unbilled implant Purchase Orders, maintenance of Physician information, and helping to identify and resolve problems. As part of the Customer Operations department, this position will also share responsibility for providing superior customer satisfaction by responding to customer or sales representative inquiries for products in the Surgical Division. **Responsibilities** Provide support for set-up and changes to accounts in customer master database including: working with Customer Service, Sales and Credit teams. Implant card preparation, scanning, and maintenance. Administer weekly reports for unbilled data and provide supporting information where necessary to collect purchase orders from customers. Implant card preparation, scanning, and maintenance. Maintenance of customer contacts through SFDC. Assist Sales, Customer Service and the regional team as necessary. Must be able to establish a thorough understanding of our products and communicate information accordingly. Must be able to employ customer service skills to assist the customer and internal Sales representatives in difficult situations. Support all business aspects in accordance with GAAP, ISO, SOX and FDA standards and requirements. **Requirements:** High School Diploma. Minimum 2 years Customer Service experience. Proficient with Microsoft Office Suite (Word, Excel, Outlook). Demonstrate excellent organizational skills along with the ability to handle multiple tasks. Strong Communication skills required (verbal and written). Must be detail oriented. Must be dependable and consistent on attendance. Experience working with data within database environments. **Preferred Qualifications:** Some college Experience working in a regulated industry such as medical device or healthcare. **We offer competitive salary & excellent benefits including:** + Medical, Dental, Eye Health, Disability and Life Insurance begins on your hire date + 401K Plan with company match and ongoing company contribution + Paid time off vacation (3 weeks - prorated upon hire), floating holidays and sick time + Employee Stock Purchase Plan with company match + Employee Incentive Bonus + Tuition Reimbursement (select degrees) + Ongoing performance feedback and annual compensation review This position may be available in the following location(s): [[location_obj]] All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For U.S. locations that require disclosure of compensation, the starting pay for this role is between [$000,000.00 and $000,000.00] [or $00.00 - $00.00 per hour]. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors. U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation. Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms. To learn more please read Bausch + Lomb's Job Offer Fraud Statement (******************************************************************************************************** . Our Benefit Programs:Employee Benefits: Bausch + Lomb (***************************************** Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $34k-39k yearly est. 6d ago
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  • Adobe Customer Journey Analytics Expert

    Pacer Group 4.5company rating

    Service advisor job in Saint Louis, MO

    Advanced data analysis & dashboarding (Tableau, Adobe Workspace) Adobe Customer Journey Analytics Business Practitioner Certification Experience creating custom projects in Adobe CJA Healthcare analytics experience Strong storytelling & visualization skills to influence design decisions
    $40k-75k yearly est. 4d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Service advisor job in Saint Peters, MO

    Store 4************ Mexico Rd, St Peters, Missouri 63376 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Customer Service, Representative, Retail, Service
    $27k-32k yearly est. 4d ago
  • Customer Service Representative

    Carshield

    Service advisor job in Saint Peters, MO

    CarShield is seeking talent to join its growing Customer Service team. This role is responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use! Reporting to the Customer Service Manager, this position is responsible for: Answering inbound calls from existing customers. Assisting customers with general inquiries, making payments, and questions regarding claims. Handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers. Working with finance and administration. Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers. Maintaining current knowledge of products and services offered. Other tasks as assigned. Pay Rate and Benefits for Customer Service Representative: $17-19/hour, plus performance bonus! (Average ~$20/hour). Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Paid Time Off at 6 months. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional Development Opportunities. Basketball, table tennis, billiards, and other recreation on-site. Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! Requirements Requirements for Customer Service Representative: Ability to work on-site at our headquarters in St. Peters, MO. Strong attention to detail and the ability to follow directions. Ability to present oneself well over the phone. Excellent customer service skills. Strong communication skills. Highly coachable. Ability to effectively multi-task. 1+ years' experience in a call center environment. Basic computer and typing skills. Must be able to be licensed by the State of Missouri (application process and fee supported by company). Bilingual (English/Spanish) a plus. Salary Description $17-19 per hour, plus bonus
    $17-19 hourly 6d ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Service advisor job in Saint Louis, MO

    Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision Company-paid life insurance for extra protection and peace of mind Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 9618 Watson Rd, Saint Louis, MO 63126 Share: share to e-mail
    $24k-32k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Carmen Wilson-State Farm Agent

    Service advisor job in Fenton, MO

    Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Carmen Wilson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-35k yearly est. 6d ago
  • Customer Service Representative | Part-Time | Centene Community Ice Center

    AEG 4.6company rating

    Service advisor job in Maryland Heights, MO

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Customer Service Representative is responsible for the Front Information Desk. This is where the Customer Service Representative can be most effective to greet our guests, answer questions, check in vendors, accept and log deliveries, answer incoming telephone calls, maintain lost and found items, accept payment(s) for programs, events and point-of-sale purchases and confirm or adjust (as needed) locker room assignments. The Customer Service Representative also performs a variety of other support for the administration office, staff and the facility in general. This role will pay an hourly rate of $15.00 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until April 10, 2026. Responsibilities Provides information about the Centene Community Ice Center/St Louis Music Park programming, events, and concerts to walk up customers and callers. Responds to inquiries regarding services, facilities, programs and events. Deals directly with the public in person and over the phone giving out general information, answering questions, explaining procedures and gathering facts and pertinent information regarding problems and complaints. Operates computerized public information and reservation systems in an efficient and accurate manner. Responds to customer inquiries via telephone, in person and/or in writing as required. Performs a variety of office clerical support activities. Keeps supervisor and other appropriate staff informed of problems or other matters. Interpret and enforce ice arena rules for customers. Collect fees and record in software. Qualifications Must be 18 years of age, or older. Ability to work a flexible schedule based on events, including long hours, nights, weekends and holidays as needed. Excellent customer service. Ability to follow basic instruction and direction.
    $15 hourly 6d ago
  • Customer Service Sales Representative

    Altyn Marketing LLC

    Service advisor job in Saint Louis, MO

    Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth. Responsibilities Sell Spectrum products and services in a retail setting Greet customers and identify their wireless and entertainment needs Upsell and cross-sell plans, accessories, and bundles Meet or exceed sales goals Maintain a clean and organized store Work as part of a team to deliver excellent customer service What We Offer Competitive pay ($60K $75K) Paid training Fast promotion opportunities based on performance Team events, recognition programs, and travel opportunities Mentorship and leadership development Requirements Customer service or retail experience (preferred, not required) Strong communication skills Motivated, positive, and goal-oriented Flexible availability, including weekends Must be able to commute to St. Louis, MO 63101 Apply Now Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************
    $60k-75k yearly 22d ago
  • Vietnamese/Korean Bilingual Customer Support Representative

    Blinkrx

    Service advisor job in Chesterfield, MO

    Hi, BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************". Bilingual Korean/Vietnamese Customer Support Specialist Location: Chesterfield, MO & Pittsburgh, PA Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Requirements: Bilingual Vietnamese required, with strong command of the English language High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Location/Hours: Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm) Scheduling flexibility, as your schedule may change over time according to business needs Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017 Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Paid parental/baby bonding leave Daily meal stipend for onsite marketplace Pre-tax transit benefits and free onsite parking
    $30k-39k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Anthony Luster-State Farm Agent

    Service advisor job in Saint Louis, MO

    Benefits: Incentive travel Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development 401(k) matching About our Agency: We're proud to celebrate 15 years of serving our community with a strong, dedicated team of 11 members across two offices. Our agency is built on fostering a positive, collaborative atmosphere where every team member is valued. We prioritize work-life balance and strive to create an environment where achievements are recognized, growth is encouraged, and trust is at the core of everything we do. New hires can expect a comprehensive onboarding program with both practical and theoretical training, as well as ongoing licensing support through discounted study materials and mentorship from our experienced team. We believe in celebrating milestones-whether it's a birthday or work anniversary-because your journey with us matters. We also offer a range of benefits, including group health and life insurance, a 401(k), personal time, vacation days, and sick leave. If you're looking for a workplace that values your growth, supports your professional development, and celebrates your successes, we'd love to have you on our team! Your Role and Responsibilities: Build and maintain lasting relationships with our valued customers. Utilize a customer-centric, needs-based approach to help clients understand and select from our top-tier insurance options. Drive business growth by generating leads, coordinating appointments, and effectively marketing our tailored products and services. Ensure customer satisfaction through proactive follow-up and problem-solving. What We're Looking For: A genuine interest in marketing products and services based on customer needs. Exceptional communication skills - written, verbal, and listening. A people-oriented mindset with strong attention to detail. Proactive problem-solving abilities. The ability to learn and adapt to computer functions. A team player who thrives in a collaborative environment.
    $27k-35k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bradford O'Neil-State Farm Agent

    Service advisor job in Saint Louis, MO

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $27k-35k yearly est. 6d ago
  • Customer Service Representative

    Central Bancompany

    Service advisor job in Saint Louis, MO

    This designation is used to identify those tellers that have serve primarily as tellers, but are also cross trained to do new accounts work. They will occasionally cover the new accounts area, but their primary duty is supporting the teller line. Individuals in this position provides a variety of teller and new account services such as handling deposits, withdrawals, payments, greeting customers and opening and maintaining accounts. Operates a variety of office equipment. Explores customer needs and cross-sells services that are in the best interest of the customer. Makes appropriate referrals to other business units for traditional and non-traditional banking products and services. Provides superior service to customers. Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide daily deposit services such as handling deposits, withdrawals, holds, loan payments, travelers checks, cashier's checks, money orders, stop payments, telephone transfers, direct deposits, cash advances, and other related matters. Maintain cash drawer within prescribed limits. Purchase from and sell money to vault as needed. Accurately count, receive and disburse cash and accurately handle mutilated and bait currency. Verify and balance assigned cash drawer daily. Maintain cash over and short record. Assist in identifying cash offages. Maintain cash drawer variances within Central Bank of St. Louis guidelines. Prepare necessary forms for proper completion of Bank Secrecy Act (BSA) requirement. Includes obtaining appropriate documentation from customers and non-customers. Acquire and maintain thorough knowledge and understanding of compliance and regulatory issues relating to teller and customer service areas (i.e. Bank Secrecy Act, Regulation CC, E, DD, P, etc.) evidenced by appropriate application of these regulations in day-to-day operations. Acquire and maintain thorough understanding of security procedures; practice established procedures. Understand role in case of robbery, whether victim or bystander, and know proper post-robbery procedures. Maintain neat and orderly work area and ensure that all cash, negotiables and confidential records are secured and/or disposed of properly. Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone. Actively listen to our customers, and maintain a friendly, positive and professional attitude. Resolve difficult situations with tact and diplomacy. Look for creative ways to make customers feel appreciated and special. Opens new accounts and performs account maintenance requests. Actively take advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products and services meet needs of customer. Actively participate in STEP program; attend appropriate sales and STEP training; utilize STEP program initiatives; work with manager to set STEP goals and make every effort to reach targeted goals. Make referrals to other business units for traditional and non-traditional banking products and services. Participate in sales programs to generate new customers. Arrange daily work plans to handle customer flow and bank processing requirements, provide customer service and meet bank record keeping requirements. Acquire and maintain knowledge of all bank products and services. Attend all required training. ADDITIONAL DUTIES AND RESPONSIBILITIES: Assist others in the department/facility as needed and/or directed. May be assigned vault and/or ATM balancing responsibilities. May be assigned new account responsibilities. May be assigned other duties and responsibilities. May be assigned work or training at other assigned locations. POSITION REQUIREMENTS: High school education or equivalent; or high school senior student working in school Cooperative Education Program. Prior Banking experience a plus. Cash handling and customer service experience preferred. Basic math skills required. PC and typing skills required. Attention to detail required. Ability to maintain regular and punctual attendance. Ability to read, write, and speak English. Effective oral and written communication skills. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Must possess good judgment skills and the ability to handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities/duties/projects as they arise. Ability to operate teller and office equipment including computers, calculators/adding machines, telephones, voice mail, electronic typewriters, copy machines, fax machines, automatic currency counter, coin machine, check encoder, and security devices. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    $27k-35k yearly est. 4d ago
  • Customer Support Specialist

    Balchem Corporation 4.2company rating

    Service advisor job in Maryland Heights, MO

    Balchem Corporation develops, manufactures and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is located in Montvale, New Jersey, and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ BCPC) with annual revenues over $900 million and a market cap exceeding $4.0 billion. The company consists of three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. To learn more about our dynamic, stable and growing company, visit *************** POSITION SUMMARY: This position handles all order processing for current accounts as well as new business while providing support to all managers for sales reporting, projects and other sales requirements needed. ESSENTIAL FUNCTIONS: Responsible for responding to all E-mail, Fax, or Telephone inquiries of product, price, shipping costs, and documentation Proactively follow-up with customers on inquiry status Proactively seek orders based upon inquires and prior demand Process Orders: Responsible for assigning shipping and payment terms including credit applications if required Updates all customer specific order instructions Enters all orders into the ERP system Works with production for Forecast/inventory needs Responsible for all credits processed, tracking unauthorized customer deductions and filing freight claims for all damaged shipments Communicates all critical information regarding customer complaints, quality and or micro issues, return, inventory needs etc. to the appropriate people Reviews all past due invoices, makes collection calls if accounting is unable to receive a response Performs all other duties as requested by management staff Comply with all policies and procedures of the Corporation REQUIREMENTS: Proactive, communicative, pleasant and thorough email and telephone skills Experience and success working with customers Knowledge as user of ERP system Independent, proactive and accuracy in responsibilities College degree preferred, but High School diploma or GED acceptable Manufacturing experience preferred #IN Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.
    $32k-40k yearly est. 6d ago
  • Customer Service Representative(Account Management)

    AZZ 4.3company rating

    Service advisor job in Saint Louis, MO

    Since 1961, Precoat Metals (**************** has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team. Job Description Your previous customer service/account management experience in a fast paced environment makes you the perfect candidate to fill our open position. You will be based at our St. Louis, MO HQ office and will work cooperatively with customers & members of the production and distribution team to grow existing customers, support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. In addition to being the representative of our customer and their advocate, you will: Generate new & repeat sales by providing product and technical information in a timely manner Determine customer requirements and expectations in order to recommend specific products and solutions Present price, credit and terms in accordance with standard procedures and customers' profitability profiles Accurately process customer transactions such as orders, quotes or returns Provide accurate information regarding scheduling and availability of items Obtain and provide accurate information relating to shipment dates and expected date of delivery Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability Increase sales and average order size by means of cross-selling, up-selling, add-on sales Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction Monitor scheduled shipment dates to ensure timely delivery and expedite as needed Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint Remain current on consumer preferences, changes in local codes and product developments Setup and maintain customer files Identify trends in customer satisfaction or dissatisfaction Manage time effectively, meet personal goals and work effectively with other members of the team Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software Follow company policies and procedures Present a professional image at all times to customers and vendors Conduct ongoing customer needs, analysis, research of customer requirements through first party resources. Complete contact activity reports Assist in sales projects like price increases etc. Qualifications You will bring your High School diploma or equivalent and 2-5 years of customer service or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional demeanor to the team. In addition to: Must be able to work in a team-oriented, fast-paced, sales environment Provide track record of consistently achieving or exceeding goals Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook Superior customer service & selling skills. Superb communication and interpersonal skills Strong organizational skills with the ability to prioritize & multi-task Detailed oriented & able to work independently Customer focused with exceptional telephone sales ability Additional Information We are an Equal Opportunity Employer. M/F/Disabled/Veterans Precoat Metals is a Drug Free Workplace We are an Equal Opportunity Employer. Precoat Metals is a Drug Free Workplace
    $29k-35k yearly est. 6d ago
  • Customer Service Representative

    Patient's Choice Medical

    Service advisor job in Saint Louis, MO

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "St. Louis" office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $27k-35k yearly est. 5d ago
  • Customer Service Representative

    Caliber Collision Repair Services 3.7company rating

    Service advisor job in Florissant, MO

    Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
    $28k-35k yearly est. 2d ago
  • Client Services Support Representative

    Blitt & Gaines P.C 3.6company rating

    Service advisor job in Saint Louis, MO

    About Blitt and Gaines, P.C. Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation's largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services. At the heart of our firm are people-our clients, our employees, and the partnerships we build. Guided by our philosophy-Collect Compliantly. Litigate Ethically. Lead Effectively. Exceed Expectations. Expect Excellence-we uphold integrity, respect, and fairness in every interaction. Job Title: Client Services Support Representative Job Summary: The Client Services Support Representative is responsible for reviewing assigned accounts and determining the next appropriate action in accordance with established processes, coding requirements, and client-specific workflows. This role focuses on handling closures, settlements, and special handling claims while ensuring accuracy, compliance, and timely completion of tasks. The representative will utilize review lists, training materials, and documented procedures to apply the correct coding mechanisms and move accounts through the proper workflow. The ideal candidate is detail-oriented, able to follow instructions, works well with team members, and can adapt to evolving client needs and internal process updates. Essential Duties: Review accounts from system queues, review lists, or task batches and determine the next appropriate action quickly and accurately. Apply proper coding and documentation based on established workflows for closures, settlements, and special-handling matters. Process settlement approvals, documentation updates, and follow-up actions within required timelines. Handle account closures, including verifying eligibility, confirming required documentation, and updating system statuses accordingly. Manage special-handling claims in accordance with client-specific instructions, escalation guidelines, and regulatory compliance. Follow documented procedures, training materials, and written instructions to apply coding and process steps consistently. Navigate multiple software systems, screens, and workflow tools efficiently. Maintain required accuracy, productivity, and quality benchmarks in a fast-paced, high-volume environment. Collaborate with internal teams, including operations, compliance, and management to resolve issues or clarify instructions. Communicate clearly with supervisors and management regarding discrepancies, challenges, or needed clarifications. Participate in team training sessions, cross-training, and process-improvement efforts as workflows evolve. Ensure all work is completed reliably, consistently, and within expected timeline. Knowledge, Skills and Abilities: High school diploma or equivalent required; some college preferred. Strong proficiency with computers, and Microsoft Office tools with intermediate knowledge of Microsoft Excel required. Candidates must be efficient in using Excel functions such as filters, conditional formatting, and pivot tables to review, organize, and analyze data. Ability to effectively use other Microsoft Office applications, including Outlook and Word, for daily communication and documentation. Strong typing and data-entry skills, with the ability to maintain accuracy and efficiency in a high-volume environment. Prior experience in client services, administrative support, account review, or similar detail-oriented roles preferred. Strong reliability and consistent attendance are essential. Comfort working in a fast-paced, high-volume environment with frequent updates and process changes. Ability to learn new systems, tools, and workflows quickly and apply them with confidence. Ability to follow instructions and documented procedures precisely. Effective written and verbal communication skills. Strong organizational and time-management skills. Ability to work effectively as part of a team. What We Offer: Blitt and Gaines, P.C. offers a competitive compensation and benefits package, including: Competitive base pay Paid Time Off (PTO) and Paid Holidays Comprehensive health, dental, vision, and life insurance Short-Term Disability 401(k) retirement plan Profit sharing Professional growth and advancement opportunities
    $27k-36k yearly est. 3d ago
  • Customer Service Representative in St. Louis, MO

    College Hunks Hauling Junk and Moving 3.6company rating

    Service advisor job in Saint Louis, MO

    Come Join Our H.U.N.K.S. Team! * H.U.N.K.S. stands for Honest, Uniformed, Nice, Knowledgeable, Service Benefits: Flexible Scheduling Retirement Planning Healthcare Insurance Assistance Vacation time Career advancement opportunities Fun, Enthusiastic Team Environment Why our employees love working with us: Giving back to the community by donating two meals to Feeding Children Everywhere for every job we complete. Being a part of a team with great attitudes and work ethic. Flexibility with scheduling. Open-Door Environment; Dynamic culture We Stand By Our Services Large Operation that still operates on a small/personal level Who we're looking to hire: If you love customer service and helping others, you've come to the right place. Looking for a telemarketer with customer service experience who is outgoing, energetic, and someone that likes to have fun. College Hunks Hauling Junk and College Hunks Moving needs someone who is responsible, reliable, quick learner, and is upbeat with customers. Most of your sales will be over the phone and in response to client inquiry (versus cold calling). Educate clients about pricing and services and the benefit to them prior to giving an estimate, ensuring 100% satisfaction. Make sure we understand job when booking it and as the Hunks are leaving to perform the requisite services. Job Details: Having this position for College Hunks Hauling Junk and College Hunks Moving, you are the first point of contact for clients on the job. Go out of your way to be friendly to everyone whom you come in contact with throughout the day - especially your clients. You will be educating clients about pricing and services and the benefit to them prior to giving an estimate, ensuring 110% satisfaction. You will schedule clients and follow up with clients from previous jobs. Job Type: Full Time Salary: $15/hr - $17/hr Based on Experience Compensation: $15/hr - $17/hr Based on Experience Compensation: $15.00 - $17.00 per hour
    $15-17 hourly 6d ago
  • Customer Service Supervisor

    Roha

    Service advisor job in Saint Louis, MO

    From one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa, Vietnam, Indonesia, Thailand, China, Egypt, Brazil, Mexico & Australia. ROHA's products are marketed in more than 130 countries. Its portfolio includes natural extracts (oleoresins, juices and concentrates), an exclusive range of synthetic colors for the cosmetics and household goods industries, industrial colors, and animal feed additives. We are hiring Customer Service Supervisor Candidates must be based in St. Louis 5 days Working Reporting to Operations Manager Essential Duties and Responsibilities Order Processing Manage order processing from beginning to end, including order entry, order approval, pick tickets, packing slips, documentation and invoice creation, including uploading to customer respective portals Review R003 daily with manufacturing & procurement. Communicate delays or allocations directly to the customers and request a revised order with new dates Support the operations manager to develop and update written SOP's, to ensure all processes are documented and followed by the CS team Ensure accuracy with all EDI order processing and invoice submissions Customer Communication Handle complex or escalated customer complaints or issues related to CS processes and ensure prompt and satisfactory resolution Lead CAPA investigations and implement corrective actions for all CAPA findings related to the CS team Internal Coordination To be the main point of contact for customers' operational needs within ROHA, and coordinate with all internal personnel and departments for accurate, timely, and complete response to all customer needs and requests for orders. Keep respective Account Managers and Sales Director informed of all customer order issues, action plans, and resolutions. Team Supervision Monitor and document any performance, attendance, or conduct issues within the team as per company policies. Provide ongoing training and coaching to improve team performance and develop skills, including resolving customer issues and maintaining professionalism. Track and evaluate performance of each customer service representative, using SAP generated reports or similar metrics, providing constant feedback and conducting periodic performance reviews. Prepare and review reports on customer service performance metrics as designed by the operations manager monthly Perform additional duties that may be assigned by Management Follows all operating procedures, safety regulations, and policies and procedures set forth by the company in addition to all local, state and federal employment laws
    $32k-45k yearly est. 1d ago
  • Slot Service Specialist/Dual Rate Supervisor

    Ameristar Casino Resort Spa St. Charles 4.6company rating

    Service advisor job in Saint Charles, MO

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles. Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property Through teamwork with the Slot Leadership Team, ensure exceptional guest service and prompt response to guests' needs at all times. This is a uniformed position, which requires that Team Members are in compliance with uniformed appearance standards while on property. Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity. Provide cash handling service to casino patrons in your assigned areas of Casino Floor. Responsible for assigned casino funds and proper handling of funds exchanges. Respond to change lights on slot machines, service calls from Dispatch and help all customers needing change or other assistance. Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities. Ensure that the slot machines are operating properly, and all procedures are executed according to company policy. Perform minor slot machine repairs not requiring a Slot Technician. Assist casino patrons with general questions concerning the Casino. Comply with all Company and departmental policies, procedures, and internal controls. All other duties as assigned. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $28k-33k yearly est. 3d ago

Learn more about service advisor jobs

How much does a service advisor earn in OFallon, MO?

The average service advisor in OFallon, MO earns between $26,000 and $75,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in OFallon, MO

$45,000

What are the biggest employers of Service Advisors in OFallon, MO?

The biggest employers of Service Advisors in OFallon, MO are:
  1. Midas
  2. St. Charles Hyundai
  3. J.C. Anderson
  4. Camping World
  5. Freedomroads
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