Customer Specialist
Service Advisor Job 4 miles from Overland Park
WARNING: This won't sound like a real job. Don't freak out.
Are you an Athlete, Customer Service Superstar, Classically trained dancer, Unclassically trained dancer, Restaurant Host/Hostess, Barista, Public Speaker, Musician, Theatre Geek, Amateur Filmmaker, Personal Trainer, Camp Counselor, Majored in Changing Your Major, or if you just throw really great house parties.... you may be what we are looking for. Brace yourself: We are looking for "people skilled" people. Dance experience is great, but "the people business" experience is key (See the WARNING above).
Our company (Arthur Murray) has been teaching the world to dance since 1912. There are nearly 500 locations all over the globe, and you have a chance to be apart of some of the top schools in the world. So if you're:-sick of the cubicle jungle, the khaki jungle, or the food service jungle.-looking for a new identity, a new challenge, or next-level social skills-If you traded your time for a degree you want nothing to do with.-If you're sick and tired of trading your artistic, athletic, or creative side for a 9 to 5...We might be perfect job for you.
All the perks of a creative dance job, with the security of:
- Full Time
- Actual Paycheck
- Vacation Pay
- Paid travel
-401 K
-Health/Dental Insurance
NOTE: This is a horrible job if you prefer:
1. Cubicles
2. Anti-social behavior
3. Very limited physical contact
Here's the pitch:
1. Send over a regular resume (see the warning above: no dance experience necessary)
2. From there, we bring in the best "people-people" for interviews.
3. For all of those selected, we immerse them in a comfort zone altering boot camp (paid training)
4. When ready, we transition them into full time dance instructors.... really.
WHAT WE TEACH:
Through the training program you'll learn how to dance the Tango, Swing, Salsa, Samba, and everything else you may have seen on Tiktok, Insta, or TV.
If your goal is to find a job, do something that makes you happy, and use your acting, dancing, or customer service skills - we may be a good match. We are looking for 4-6 people to train to become Full Time Latin and Ballroom Dance instructors.
PS: This is a real job, real location, on Earth in the Johnson County Area. We have a website, a heartbeat, and we have a growing business that just happens to be an incredible place to work.
Job Types: Full-time, Part-time
Pay: $17.95 - $35.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Compensation package:
Bonus opportunities
Commission pay
Weekly bonus
Yearly bonus
Customer Service Specialist
Service Advisor Job 4 miles from Overland Park
Are you seeking a full-time role with excellent work-life balance and competitive pay? Do you prefer a relaxed, collaborative office atmosphere over corporate rigidity? Join a well-established, family-owned company with a mission of delivering outstanding customer service to the building trades, backed by decades of integrity.
Role Overview
In this role, you'll assist customers in identifying and quoting prices and availability for all required OEM parts across various represented brands. You'll also handle quoting for part-numbered products. Working collaboratively with both employees and customers, you'll provide order status updates as needed and maintain a professional approach in resolving questions or disputes. This position requires a commitment to a team-focused, customer-first environment.
Key Responsibilities
In-person position.
Provide OEM part and product quotations as requested by staff and customers.
Support employees, wholesalers, and contractors with parts breakdowns, pricing, and availability.
Use exploded parts views and both paper and online price books.
Maintain a job quote log within the company's CRM software.
Track order status and confirm delivery details.
Become proficient in company software and product selection programs.
Assist customers with technical inquiries and system issues.
Participate in both internal and external training sessions, which may involve occasional travel and overnight stays.
Benefits:
Two weeks of paid vacation, one week of sick leave, and one week of personal time accrued annually.
Eligible to join the company health insurance plan, with about half the premium covered by the company.
After meeting eligibility requirements, you'll qualify for mandatory Safe Harbor contributions and potential Profit Sharing each year.
Eligibility for a company-sponsored, participant-directed 401k/Roth 401k plan after meeting requirements.
Automatic enrollment in a disability plan, with gross-up coverage for the employee-paid benefit.
Eligibility to participate in health and childcare FSA and access to identity theft protection at no cost.
Senior Seamer Service Representative
Service Advisor Job 11 miles from Overland Park
Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following:
Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes.
Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.
Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.
Provide double-seaming training for customers.
Requirements for this position would include the following:
High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus
Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)
Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).
Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.
Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)
Effective communication skills, both verbal and written as well as proven presentation skills.
Ability to clearly and effectively interact with customers on a variety of levels.
Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.
Ability to work overtime during the week and week-ends based on customer needs.
Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
Customer Service Representative
Service Advisor Job In Overland Park, KS
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be dedicated to delivering exceptional service to our customers, while helping them navigate our products and services. You will play a key role in supporting both our local communities and employees by utilizing the latest technology to meet the evolving needs of a global economy.
Key Responsibilities:
Drive customer satisfaction by proactively offering product and service recommendations to match customer needs.
Achieve sales targets by explaining and promoting our range of services, including local and long-distance telephone, cable television, and internet offerings.
Handle customer inquiries related to service applications, installations, policies, and account management.
Process service orders, including installation, disconnection, and feature changes, using company systems.
Address billing inquiries, provide account information, and assist with payment options for overdue accounts.
Log customer details accurately and assist with troubleshooting service issues by collaborating with the appropriate teams.
Support technicians by providing necessary information and assisting in clearing service disruptions.
Help with bad debt collections and other administrative duties as needed.
Contribute to the coordination of special projects and perform other tasks as assigned.
Skills & Qualifications:
Excellent communication skills, both verbal and written, with a positive and professional approach to customer interactions.
Proficiency in using computer systems and software (including Microsoft Office Suite), with the ability to adapt to new technologies and processes.
Strong teamwork skills, with the ability to take initiative and work independently when needed.
Ability to embrace change and contribute to continuous improvement efforts.
Knowledge of customer service regulations, particularly related to Customer Proprietary Network Information (CPNI).
Flexibility to work a schedule that best serves our customers, including occasional adjustments when needed.
Education & Experience:
High school diploma or equivalent required.
A minimum of 3+ years of customer service or sales experience is preferred.
Experience in telephony and cable television services is a plus.
Customer Accounts Advisor
Service Advisor Job 10 miles from Overland Park
Hiring Range Minimum to Maximum: $13.75 to $14.50
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 19 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Customer Support Specialist
Service Advisor Job 4 miles from Overland Park
Pella Products of Kansas City, a distributor of Pella Windows and Doors, is dedicated to providing worry-free window and door replacement projects. With over 40 years of experience serving the Kansas City metro area, we offer a variety of Pella products and services, including installation, prefinishing, and financing options.
Role Description
This is a full-time on-site role for a Customer Support Specialist at Pella Products of KC, Inc. in Lenexa, KS. The Customer Support Specialist will be responsible for providing assistance to customers in selecting and servicing Pella window and door products, ensuring customer satisfaction through effective communication and problem-solving. Our Customer Support Specialists will coordinate the order entry, purchasing, scheduling, releasing, delivery, and possible installation of customer orders in a timely manner. The Customer Support Specialist is responsible for ensuring that each detail in the customer's order is fulfilled correctly by managing orders from the point of contract through final resolution including coordinating all warranty and service repair and replacement. They work closely with sales teams, order fulfillment teams and 3rd party subcontractors to provide and achieve excellent customer satisfaction. They must be able to work well in a team environment.
Qualifications
Customer Support and Interpersonal Skills
Technical Support and Analytical Skills
Ability to prioritize customer satisfaction
Strong communication and problem-solving abilities
Experience in a similar customer-facing role
Knowledge of window and door products is a plus
High school diploma or equivalent required
Technical degree preferred
1-2 year's customer service experience required
Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required
Customer Service Representative
Service Advisor Job 11 miles from Overland Park
Deliver Excellence: Customer Service Representative Needed!
Are you passionate about helping others and providing top-notch customer service?
We are seeking a dedicated Customer Service Representative to join our team. In this role, you'll be the voice of our company, assisting customers and ensuring their satisfaction.
Responsibilities
Respond to customer inquiries via phone, email, or chat promptly
Provide accurate information about products, services, and policies
Resolve customer issues effectively and efficiently
Document customer interactions and maintain detailed records
Coordinate with internal teams to address customer needs
Participate in team workshops and professional development programs
Identify opportunities to enhance the customer experience
Qualifications
Excellent communication skills, both verbal and written
Strong problem-solving abilities and attention to detail
Proficiency with customer service software and basic computer skills
Ability to work in a fast-paced environment and manage multiple tasks
High school diploma or equivalent; additional education is a plus
Previous experience in customer service is preferred
Benefits
Opportunities to work with clients across the US
Career growth and advancement within a dynamic company
Collaborative team culture focused on customer satisfaction
Access to workshops and ongoing professional development
Join us in delivering exceptional customer service. Apply today!
Foster Care, Care Coordinator - Field Based in Reno, Butler, Sedgwick Counties, KS and Surrounding Areas
Service Advisor Job 4 miles from Overland Park
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
The Foster Care Coordinator is responsible for using trauma-informed evidence-based approaches with members and caregivers for children and youth who are in out of home placement through the foster care system with complex/high or moderate needs who are not enrolled in a home and community-based waiver, on a wait list or receiving services through a Certified Community Behavioral Health Clinic (CCBHC).
This is a field-based role located in Reno, Butler, Sedgwick Counties, KS and surrounding areas.
Primary Responsibilities:
Assess, plan and implement care strategies that are individualized for children and youth in a family-oriented context (e.g., considering reunification and/or other permanency planning needs, needs for adoptive children, and needs for transition-age youth with alternative permanency plans) and directed toward the most appropriate, lease restrictive level of care
Identify, initiate, coordinate, and monitor referrals for psychosocial, behavioral, and medical services
Manage the care plan/plan of service throughout the continuum of care as a single point of contact
Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
Advocate for children, youth, and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team
Provide trauma-informed and disease/disorder specific education to members and caregivers
Coordinate with the child welfare and juvenile justice system on behalf of members and caregivers
Coordinate with additional services, including but not limited to, educational/educational advocacy, complex behavioral health (PRTF, etc.), services in line with state Family First Prevention and Services Act for children and families, high fidelity wraparound services, early childhood intervention
Complex cases will have additional oversight by master's level case manager, including review of assessments and care plans
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Bachelor's degree (or higher) in social work, rehabilitation, nursing, psychology, special education, gerontology, or related human services area
3+ years of experience working with multi-system children
2+ years of experience working within the community health setting in a health care role
1+ years of experience working with MS Word, Excel and Outlook
Ability to travel in assigned region to visit Medicaid members in foster homes and / or other settings, including foster care agencies, community centers, hospitals, or providers' offices
Reside locally to Reno, Butler and Sedgwick Counties, KS
Preferred Qualifications:
Licensed Bachelor Social Worker
Experience with electronic charting
Experience with arranging community resource
Background in managing populations with complex medical or behavioral needs
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
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Customer Service - Representative
Service Advisor Job In Overland Park, KS
Waterway is now hiring Customer Service - Representatives at our South Overland Park location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear path to promotion, as well as perks and bonuses. Be part of a work culture that values you.
The Customer Service - Representative offers and sells car wash services, memberships, and items in the store to meet customer needs and maximize satisfaction. Knowing our services and being able to make recommendations is a basic part of the job. The Customer Service - Associate will assist customers during their visit at the tunnel entrance/pay terminal, gas pumps, or in the store. Based on customer demand, the Customer Service Associate may rotate responsibilities, working inside or outside. If you are comfortable talking to customers, able to build relationships, and have a positive attitude - you would enjoy this job!
Compensation: Average $20 per hour (base pay + sales bonuses!)
Location: Waterway Carwash - Overland Park South - 8110 W 135th St. Overland Park, KS 66223
Why Waterway? Perks and Discounts
Flexible scheduling - Daytime, Evening, and Weekend shifts available.
Tuition Assistance Program - up to $4,000 a year!
Free Car Washes and Gas Discounts.
Referral Bonus program.
Recognized as a Top Workplace multiple years running.
Advancement, Promotion, & Cross-Training Opportunities.
Qualifications:
Experience
6 months work experience in customer service, retail, or sales strongly preferred
Additional Requirements
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements:
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Retail Sales Associate/Customer Service
Service Advisor Job 29 miles from Overland Park
As a Sales Associate, you represent Von Maur and impact our reputation as America's Leading Department Store. You have the opportunity to make a lasting impression on the customer's shopping experience. WHAT YOU'LL DO:
Own the customer experience - greet people sincerely, be friendly and thank every customer
Develop relationships to grow your business
Highlight product knowledge and store services to create the best customer experience
Ring POS transactions and key account information
Maintain a visually appealing and clean department
Achieve individual sales and account goals
Be available to work day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Commission incentive - the more you sell the more you make!
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
Call Center Customer Service Rep - $17/hr
Service Advisor Job 32 miles from Overland Park
Customer Service Representative Terms: Full-time Pay: $17/hr. Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
Job Summary
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
Responsibilities
Assist customers with issues and concerns they are experiencing during the use of the product and/or service
Document call-related information for auditing and reporting purposes
Maintain and update customer information as necessary
Upsell current customers on new or enhanced services
Qualifications
High school diploma or GED
1 year of Customer Service experience required
Strong computer navigational skills
Familiarity with Microsoft Office applications (Word, Excel)
Excellent oral and written communication skills
Exceptional listening/comprehension skills
Professional and courteous
Customer oriented
Work Environment
Regular work performed in a climate-controlled, call-center environment
Ongoing usage of phone and computer systems
Physical Demands
Constant sedentary work
Benefits
Health, dental, and vision coverage/HSA
PTO
Paid holidays and sick time
Optional daily pay or weekly pay
401K retirement plan
Leadership programs
Paid training and tuition reimbursement
Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
Employee assistance program
Additional voluntary benefits
Next Steps
Place an application
Complete your online assessment
Our team will review your application
If selected to move forward, our team will follow up directly
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Bilingual Customer Service Specialist (Spanish)
Service Advisor Job 17 miles from Overland Park
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able to read, write, comprehend, and communicate in English
Must be able to read, write, comprehend, and communicate in Spanish
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have a valid, unrestricted Driver's License
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Customer Service Representative
Service Advisor Job 11 miles from Overland Park
Customer Service Agents and/or Dispatchers Needed:
Starting at $14-$16 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months! Candidates who are bilingual in Spanish and English are welcome to apply as well, with great compensation.
What you will do
Our Customer Service Agents will serve as Emergency Dispatch Operators, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens.
You will learn about the dispatch operator role and standard operating procedures through our paid training course.
Once on the job, you will place the necessary outgoing calls to verify an alarm, dispatches the proper authorities, and notifies responsible parties.
Part of your job will be to properly document what happened and how you handled this situation within the system and make sure you followed all of the appropriate steps.
How you will do it As an Emergency Dispatch Operator, you will participate in a five-week training program. We provide a fun and interactive learning environment. You will learn about the role and the great opportunities within our company, what is expected of you, how we monitor your performance and work together through the training classes so that you can be a successful Emergency Dispatch Operator. You will also be automatically enrolled in our Completion Bonus Program, where they will be able to earn 3 bonuses in your first year!What we look for
Required
Must be 18 years old
Multiple shifts available
Minimum of six (6) months of customer service experience; one year or more call center experience preferred
Preferred
High school diploma or GED preferred
Excellent communication skills
Able to type between 20 - 25 wpm
Basic knowledge of computer applications
Ability to work efficiently under pressure
Strong problem-solving skills
Strong organizational skills
Strong work ethic
Day Shifts Available! Full TimeTraining Class Start Date: Monday, December 16th, 2024Time: 8:00 AM - 4:30 PM CST Monday through Friday for 4 weeks
#JCI
Pest Control Service Specialist
Service Advisor Job 11 miles from Overland Park
Job DescriptionDescription:
Job: Pest Control Service Specialist
Rate: $18–28/hr ++
New-employee Bonus
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $1200 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver’s license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Requirements:
Customer Service Advisor
Service Advisor Job 17 miles from Overland Park
Accelerate your potential
Geared for the Driven Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow? Valvoline Instant Oil ChangeSM (VIOC), a division of ValvolineTM, is hiring Customer Service Advisors. Whether you're looking for a part-time job with flexible hours or a full-time career with unrivalled advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone and have some fun in between.
Why choose a career with VIOC?
For over 20 years, we've been bringing the convenience of fast, friendly maintenance service to busy people. Today, we operate 18 locations in the Kansas City metro area and growing. We're passionate about cars, but we're really in the business of taking care of people. We live by the policy of promoting from within and maintaining an unwavering dedication to hiring, developing and supporting the best talent in the world. Isn't it time you aligned your career to your needs? Join us today!
Benefits include:
Competitive pay & flexible work schedule
Flexible hours
We promote from within - a commitment we are passionate about
No late evenings
Paid vacation,
Holidays
Medical, dental, life and supplemental insurance
*Terms and conditions apply and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Customer Service Advisor
Service Advisor Job 10 miles from Overland Park
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
* Promote the Pick-n-Pull Safety Culture.
* Be a team player. Work as a member of the team to help the team achieve its goals.
* Maintain a high level of integrity.
* Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
* Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
* Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
* Follow all company policies and procedures.
* Identify when customer interaction requires assistance from management.
* Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
* Additional duties as assigned.
Qualifications:
* Must work safely at all times.
* Must have good people skills with an outgoing friendly positive attitude.
* Able to work retail hours including overtime, weekends and holidays.
* Must have reliable means of transportation.
* Must be able to read, write, and speak in the English language.
* Bilingual in Spanish a plus, but not required.
* Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
* Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
* Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
* Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
* Vision must be sufficient to perform job functions safely as described above.
* Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
* Exposure on a regular basis to outdoor weather conditions.
* Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
Client Experience Specialist
Service Advisor Job In Overland Park, KS
Job Details Level: Entry Position Type: Full Time Salary Range: Undisclosed Job Category: Customer Service Airshare, our people, are the reason we successfully get our customers where they need to go every day, safely and on time. We believe it takes every single person working together to get the job done while delivering best-in-class service. Whether you are a pilot, mechanic, or a member of our operations team, everyone plays a critical role in the execution of each trip, all while enjoying the dynamic and rewarding culture we have established. This collaborative spirit has fueled our growth, and we are confident the opportunities we provide you will do the same for your career. Let's go places together. Now is the time to join one of the fastest-growing companies in private aviation.
The Client Experience Specialist is an integral member of our operations team dedicated to creating and fostering outstanding relationships with each of our clients. Responsibilities include managing and administering each trip taken by Airshare Owners with the utmost care. This position strategically utilizes customer data and the personal knowledge of each Owner to provide customized experiences designed to consistently exceed their expectations. The person in this role relishes the challenge of solving problems that result in successful outcomes for our customers. The Client Experience Specialist fulfills our mission to deliver unparalleled service and flexibility every day to elevate the productivity and lifestyles of our customers.
ESSENTIAL DUTIES
* Nurture owner relationships by applying knowledge of individual Owner needs and goals during the trip planning process
* Identify and solve any issues that may impact an Owner's flight or trip
* Serve as the lead liaison for Owners, effectively communicating in a precise and timely fashion
* Strive to constantly produce magic moments for all Airshare customers
* Manage trips utilizing all internal resources, personal experience, and the collective knowledge of the Owner Services Team to execute flawlessly
* Prepare itineraries including documentation for all reservations, verifying catering requirements, and ground requirements, and ensuring all special requirements are accurate
* Collaborate with all internal stakeholders to ensure impeccable execution for each trip
* Serve as a personal advisor for Owners, offering guidance and recommendations based on knowledge and experience
* Effectively solve problems utilizing an understanding of contractual limitations, aircraft and airport limitations, Federal Aviation Regulations, and other relevant information
Qualified candidates will have 2+ years of Aviation and/or high-end Customer Service experience.
* Must be willing and able to work nights, weekends, and holidays as this is a 24/7/365 operation
* Must possess superior organizational skills, be detail-oriented, and can work proactively and effectively with minimal supervision
* Strong and effective verbal, written, and interpersonal communication skills to work effectively across functional and organizational lines
* Must work well independently and within a team
* Must demonstrate an elevated level of professionalism
BENEFITS AND PERKS
* Medical, dental, and vision insurance - if you choose to participate, coverage will commence on the first day of the month following your date of hire
* Airshare offers a no-cost medical and dental option at the employee level
* Optional supplemental insurance benefits (accident, hospital indemnity, critical illness, life, short-term/long-term disability, fertility, and pet)
* Paid Parental Leave
* Company-paid term life insurance equal to 1.5 times your annual salary
* Two 401(k) retirement plans with employer match - you will be eligible to participate on the first of the month following 30 days of employment
* PTO is accrued based on the length of employment
* 12 holidays per year
* Access to relocation flights
* FREE Full-Size on-site Gym with locker rooms and Sauna
* Group Fitness Classes and various activities (pickleball, running club, ping pong, etc.)
* FREE Access to Bicycle sharing
* Indoor and Outdoor Common areas with WIFI
* On-site café and Food Truck Wednesdays
* Amazon Delivery lockers
* Covered Parking
Customer Service - Representative
Service Advisor Job 4 miles from Overland Park
Waterway is now hiring Customer Service - Representatives at our Leawood location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear path to promotion, as well as perks and bonuses. Be part of a work culture that values you.
The Customer Service - Representative offers and sells car wash services, memberships, and items in the store to meet customer needs and maximize satisfaction. Knowing our services and being able to make recommendations is a basic part of the job. The Customer Service - Associate will assist customers during their visit at the tunnel entrance/pay terminal, gas pumps, or in the store. Based on customer demand, the Customer Service Associate may rotate responsibilities, working inside or outside. If you are comfortable talking to customers, able to build relationships, and have a positive attitude - you would enjoy this job!
Compensation: Average $19 per hour (base pay + sales bonuses!)
Location: Waterway Carwash - Leawood location - 4200 W 119th St. Leawood, KS 66209
Why Waterway? Perks and Discounts
Flexible scheduling - Daytime, Evening, and Weekend shifts available.
Tuition Assistance Program - up to $4,000 a year!
Free Car Washes and Gas Discounts.
Referral Bonus program.
Recognized as a Top Workplace multiple years running.
Advancement, Promotion, & Cross-Training Opportunities.
Qualifications:
Experience
6 months work experience in customer service, retail, or sales strongly preferred
Additional Requirements
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements:
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Retail Sales Associate/Customer Service
Service Advisor Job 10 miles from Overland Park
As a Sales Associate, you represent Von Maur and impact our reputation as America's Leading Department Store. You have the opportunity to make a lasting impression on the customer's shopping experience. WHAT YOU'LL DO:
Own the customer experience - greet people sincerely, be friendly and thank every customer
Develop relationships to grow your business
Highlight product knowledge and store services to create the best customer experience
Ring POS transactions and key account information
Maintain a visually appealing and clean department
Achieve individual sales and account goals
Be available to work day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Commission incentive - the more you sell the more you make!
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
Bilingual Customer Service Specialist (Spanish)
Service Advisor Job 11 miles from Overland Park
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able to read, write, comprehend, and communicate in English
Must be able to read, write, comprehend, and communicate in Spanish
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have a valid, unrestricted Driver's License
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment