Service advisor jobs in Oxnard, CA

We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. Responsibilities Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. Qualifications At least 3+ years of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed.

Job Title: Customer Service Representative Job Type: Full Time About Us At Ultima, we're not just selling products-we're offering real solutions to real challenges. As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it. Job Summary As a CSR you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client. Key Responsibilities • Engage with customers face to face providing friendly support • Proactively identify customer needs and recommend appropriate products, upgrades, or solutions • Handle inquiries related to pricing and general information • Achieve individual and team sales targets through excellent service and persuasive communication • Maintain up-to-date knowledge of our client's products and services Qualifications 1-3 years of experience in customer service, event coordination, or hospitality Excellent verbal and written communication skills Strong problem-solving skills and the ability to stay calm under pressure High attention to detail and exceptional organizational skills Positive, team-oriented attitude with a passion for creating memorable experiences What We Offer Competitive salary and benefits package Opportunity to travel to live events (as applicable) Fun, collaborative, and creative work environment Clear growth path in the customer experience and events space Exposure to exciting high-profile brands How to Apply: Submit your resume for consideration! Interviews will be held in person at our Culver City office beginning this week! If you're out of state we can arrange a virtual meeting. Looking forward to connecting with you!

Dynamics 365 Field Service Support: Provide technical support, issue resolution, and system maintenance for Dynamics 365 Field Service systems. Customer Interaction: Engage with U.S. clients to understand their Field Service requirements and communicate effective solutions. Problem Solving: Diagnose and resolve technical issues related to Field Service operations efficiently. Customization and Enhancement: Utilize JavaScript, CSS, and HTML to enhance the user interface and functionality of Dynamics 365 Field Service. PowerApps Utilization: Create custom business apps and automation within Dynamics 365 Field Service using PowerApps. SAP Integration: Facilitate seamless integration and support for clients using SAP alongside Dynamics 365 Field Service (knowledge desirable). Collaboration: Work closely with internal teams and developers to address complex Field Service issues and ensure timely resolutions. Training and Guidance: Provide end-user training to ensure effective utilization of the Field Service system. Proactive Approach: Anticipate and address issues, make system improvements, and help other support teams resolve issues within SLA. Qualifications: 5-8 years of experience in supporting and administering Dynamics 365 Field Service. Technical Skills: Strong expertise in Dynamics 365 Field Service, including customization, configuration, and troubleshooting. JavaScript, CSS, HTML: Proficiency in customizing and enhancing Dynamics 365 Field Service user interface and functionality. PowerApps: Hands-on experience with PowerApps for app development and automation. SAP Knowledge: Desirable understanding of SAP for integration and support. Communication Skills: Effective communication with U.S. clients and internal stakeholders. Time Zone Experience: Experience working in the Pacific and Central Time Zones is an advantage. Certifications: Microsoft Dynamics 365 Field Service certifications are preferred. Problem-Solving: Ability to diagnose and resolve technical issues in the Field Service domain. Documentation: Strong documentation skills to maintain records of support activities. Proactive Mindset: Initiative to proactively address issues and contribute to system improvements. Team Player: Collaborative attitude to work effectively with cross-functional teams. Flexibility in working in shifts/holidays/weekends based on roster created by Delivery Manager is a must Onsite Offshore coordination experience is a must Additional Information: SAP Field Service Management with SAP S/4HANA Service A PLUS Required Certifications: MB-240 Microsoft Dynamics 365 FIELD SERVICE PL-200 Base Monthly Salary Competitive ++ Annual Performance Bonus

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary This position is for a Service Advisor, the central point of contact and trusted guide for our owners throughout their service experience. This role requires a deeply empathetic, organized, and brand-focused individual who thrives on creating positive interactions and seamless processes. The Service Advisor is a critical liaison, translating complex vehicle needs into clear, confidence-inspiring communication for our customers, while coordinating flawlessly with the service production team. This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise, from entry-level to senior advisor. Responsibilities Serve as the primary point of contact for owners, managing the service experience from initial appointment scheduling to vehicle handover. Listen actively to understand owner concerns, accurately document them in the repair order, and set clear expectations for the visit. Translate technical information from technicians into simple, understandable language for owners. Proactively communicate updates on vehicle status, managing timelines and ensuring a transparent process. Coordinate with the Parts and Production teams to ensure all aspects of the service visit are aligned. Prepare and explain estimates and invoices with clarity and accuracy. Ensure every owner leaves feeling cared for, confident in the work performed, and more connected to the Rivian brand. Manage internal systems to maintain impeccable records of all customer communications and repairs, ensuring all performance metrics are met or exceeded. Uphold Rivian's standards for hospitality, presentation, and process in every interaction. Act as the on-site liaison between Rivian's centralized Service Support Operations Center and local Service Center operations. Support the launch and setup of new Service Center locations, training initiatives, and process improvements. Assist in warranty repairs and ensure compliance with state and federal automotive repair laws. Manage relationships with third-party vendors, documenting work orders and coordinating with production team to ensure seamless after-hours service completion. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Qualifications High School Diploma or GED is required Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record. Must be available for a 40-hour work week, which may include weekends, holidays, and varied shifts based on business needs. Proficient with laptops, computers, and modern software suites (Windows, Google Workspace, Mac, CRM systems, etc.). Exceptional organizational skills, a meticulous attention to detail, and a passion for creating order. Outstanding written and verbal communication skills in English. Ability to perform physical tasks such as standing or sitting for extended periods, and walking the service facility. Experience: Experience in a customer-facing role is required. Backgrounds in hospitality, retail, or fast-paced, system-driven restaurants are highly valued. Automotive service experience is a plus but not a prerequisite for entry-level roles. Proven ability to de-escalate sensitive situations and resolve customer concerns with empathy and professionalism. Experience managing complex scheduling, billing, and work order systems is a plus. Spectrum of Advisor Skills: Customer Engagement & Hospitality: An advisor must be the face of Rivian service. Foundational skills include a warm, professional demeanor and the ability to follow established communication guidelines. An advanced advisor moves beyond guidelines to provide anticipatory service, remembering owner preferences, proactively addressing unstated needs, and building genuine, long-term relationships that foster trust and brand loyalty. Technical Acumen & Translation: A core competency is the ability to bridge the communication gap between the technician and the owner. A developing advisor can accurately transcribe customer concerns and look up vehicle information. A highly skilled advisor comprehends complex diagnostic concepts, asks clarifying questions of technicians, and can then translate that information into simple, clear, and confident explanations for the owner, ensuring they feel informed and empowered, never confused or intimidated. Process & Systems Management: The service experience relies on operational precision. An entry-level advisor manages the entire service workflow, from booking appointments to closing out work orders. An expert advisor masters this workflow, handling a high volume of complex work orders simultaneously, coordinating seamlessly with parts and production, and identifying process inefficiencies to ensure the entire front-of-house operation runs with impeccable rhythm and consistency. Problem Resolution & De-escalation: Service can be stressful for owners, and advisors must be a calming, confident presence. A junior advisor can identify an escalating situation and hand it off according to procedure. A senior advisor possesses the emotional intelligence and authority to autonomously de-escalate complex and sensitive customer issues with grace, turning a potentially negative experience into a moment that strengthens the owner's trust in Rivian. Brand Ambassadorship: Every advisor is a steward of the Rivian brand. A foundational understanding includes knowledge of our products and a commitment to our values. A top-tier advisor deeply embodies the brand, living our values of adventure, curiosity, and community in every interaction. They don't just provide a service; they deliver an experience that consistently reinforces why owners chose to be a part of the Rivian journey. Pay Disclosure Salary range / Hourly Rate for California Based Applicants: $00 - 35.75/hr (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. High School Diploma or GED is required Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record. Must be available for a 40-hour work week, which may include weekends, holidays, and varied shifts based on business needs. Proficient with laptops, computers, and modern software suites (Windows, Google Workspace, Mac, CRM systems, etc.). Exceptional organizational skills, a meticulous attention to detail, and a passion for creating order. Outstanding written and verbal communication skills in English. Ability to perform physical tasks such as standing or sitting for extended periods, and walking the service facility. Experience: Experience in a customer-facing role is required. Backgrounds in hospitality, retail, or fast-paced, system-driven restaurants are highly valued. Automotive service experience is a plus but not a prerequisite for entry-level roles. Proven ability to de-escalate sensitive situations and resolve customer concerns with empathy and professionalism. Experience managing complex scheduling, billing, and work order systems is a plus. Spectrum of Advisor Skills: Customer Engagement & Hospitality: An advisor must be the face of Rivian service. Foundational skills include a warm, professional demeanor and the ability to follow established communication guidelines. An advanced advisor moves beyond guidelines to provide anticipatory service, remembering owner preferences, proactively addressing unstated needs, and building genuine, long-term relationships that foster trust and brand loyalty. Technical Acumen & Translation: A core competency is the ability to bridge the communication gap between the technician and the owner. A developing advisor can accurately transcribe customer concerns and look up vehicle information. A highly skilled advisor comprehends complex diagnostic concepts, asks clarifying questions of technicians, and can then translate that information into simple, clear, and confident explanations for the owner, ensuring they feel informed and empowered, never confused or intimidated. Process & Systems Management: The service experience relies on operational precision. An entry-level advisor manages the entire service workflow, from booking appointments to closing out work orders. An expert advisor masters this workflow, handling a high volume of complex work orders simultaneously, coordinating seamlessly with parts and production, and identifying process inefficiencies to ensure the entire front-of-house operation runs with impeccable rhythm and consistency. Problem Resolution & De-escalation: Service can be stressful for owners, and advisors must be a calming, confident presence. A junior advisor can identify an escalating situation and hand it off according to procedure. A senior advisor possesses the emotional intelligence and authority to autonomously de-escalate complex and sensitive customer issues with grace, turning a potentially negative experience into a moment that strengthens the owner's trust in Rivian. Brand Ambassadorship: Every advisor is a steward of the Rivian brand. A foundational understanding includes knowledge of our products and a commitment to our values. A top-tier advisor deeply embodies the brand, living our values of adventure, curiosity, and community in every interaction. They don't just provide a service; they deliver an experience that consistently reinforces why owners chose to be a part of the Rivian journey. Serve as the primary point of contact for owners, managing the service experience from initial appointment scheduling to vehicle handover. Listen actively to understand owner concerns, accurately document them in the repair order, and set clear expectations for the visit. Translate technical information from technicians into simple, understandable language for owners. Proactively communicate updates on vehicle status, managing timelines and ensuring a transparent process. Coordinate with the Parts and Production teams to ensure all aspects of the service visit are aligned. Prepare and explain estimates and invoices with clarity and accuracy. Ensure every owner leaves feeling cared for, confident in the work performed, and more connected to the Rivian brand. Manage internal systems to maintain impeccable records of all customer communications and repairs, ensuring all performance metrics are met or exceeded. Uphold Rivian's standards for hospitality, presentation, and process in every interaction. Act as the on-site liaison between Rivian's centralized Service Support Operations Center and local Service Center operations. Support the launch and setup of new Service Center locations, training initiatives, and process improvements. Assist in warranty repairs and ensure compliance with state and federal automotive repair laws. Manage relationships with third-party vendors, documenting work orders and coordinating with production team to ensure seamless after-hours service completion. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.

Service Advisor Reports to: Fixed Operations Manager/Service Manager The Service Sales Consultant is responsible for scheduling service work in the service department and for promoting and selling additional needed service to customers. Must present a professional appearance. Essential Duties & Responsibilities: * Maintain CSI rating as established by Management. * Maintain a dealership-prescribed standard for "hours per customer repair order written" and "effective labor rate". * Ensure all documents, such as repair orders and invoices, are accounted for. * Accomplish the forecast established by the Service Manager. * Greet customers in a timely, friendly manner. Obtain customer and vehicle data. * Schedule appointments using the appropriate systems. Obtain customer's signature on repair order; provide customer with a copy. * Communicate with customers to determine the nature of the mechanical problem(s). Advise customers of the importance of maintaining their vehicles in accordance with the manufacturer's recommended maintenance schedule. If additional service work is needed, explain details to the customer, including additional cost and time considerations. * Secure appropriate approval and authorization numbers from the service contract company prior to repairs. * Document the exact repair instructions on the repair order and initiate vehicle inspection. * Provide accurate estimates for labor and parts to customers. * Detail on the repair order if special arrangements are to be made for pick up/delivery. Transfer this information to the invoice. * Follow up with customers on unsold repairs. * Follow up progress of each repair order. Contact customers regarding any changes in the estimate or completion time. Record changes on repair order. * Handle telephone inquiries regarding work-in-progress and appointments. * Compare final invoice with original repair order. Review for completion and accuracy. * Accept cash and credit payments. Keep cash register accurate. * Deliver vehicle to customer and answer any questions. * Keep Quick Pricing Guide, Multi-Point Inspection, Maintenance Menus and other service department forms up-to-date. * Complete training as directed by supervisor. * Follow policies and procedures as set forth in Employee Handbook. * Any other duties as assigned. Knowledge, Skills and Abilities Required: Educational: High school diploma or the equivalent. Experience: One year vehicle repair or related industry experience. General knowledge of vehicle mechanical operations. Special Skills (i.e., licenses, certifications, etc.): Superior communication and customer service skills. Ability to read and comprehend instructions and information. Ability to use personal computer applications including word processing and spreadsheet software. Current valid driver's license. Physical Demands and Working Conditions: The noise level in the work environment is usually loud. Occasionally required to bend, stoop, crouch, reach, and handle tools. Occasionally requires the ability to lift 20 pounds of material. Frequently works near moving mechanical parts. Exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department. Exposed to exhaust fumes or other airborne particles. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN "ALL-INCLUSIVE" LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB. ______________________________ ________________ Signature (Employee) Date ______________________________ ________________ Signature (Supervisor) Date

Service Advisor will be responsible for providing exceptional customer service, maintain high levels of customer satisfaction. The ideal candidate will manage a high volume of customer inquiries and complaints and ensure the smooth operation of the service department. This is a great opportunity for the right candidate. Responsibilities: Greet customers and provide excellent customer service. Schedule appointments and ensure timely completion of services. Communicate with customers about recommended services and any issues that may arise. Provide accurate estimates and quotes to customers. Maintain a high level of knowledge about the services offered by the dealership. Manage customer complaints and inquiries, ensuring customer satisfaction. Maintain accurate and up-to-date service records. Work closely with the service department to ensure smooth operation. Meet or exceed performance metrics, including customer satisfaction, service retention, and revenue generation. Requirements: High school diploma or equivalent. Minimum of 2 years of experience as a Service Advisor in a the automotive industry. Strong communication and interpersonal skills. Ability to multi-task and work in a fast-paced environment. Strong attention to detail and ability to maintain accurate records. Proficiency with computer software, including Microsoft Office and dealership management systems. Valid driver's license and clean driving record. Desirable: CDJR experience is a plus. Reynolds & Reynolds experience is a plus.

Job Description Job Title: Service Advisor Department: Service Reports to: Service Manager FLSA Status: Exempt The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers. Essential Duties & Responsibilities: Maintain Customer Satisfaction Index (CSI) rating as set by service manager. Maintain the prescribed standard for “hours per customer repair order written” Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon. Communicate with customer to determine the nature of their mechanical problem(s). Obtain accurate customer and vehicle data. Test-drive vehicle as necessary. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications. Lift the hood of every vehicle and look underneath for potential additional repair needs. If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible. Notify dispatcher of incoming work. Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval. Establish each customer's method of payment. Obtain approval of credit, if necessary. Obtain customer's signature on repair order; provide customer with a copy. Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner. Handle telephone inquiries regarding work in process and appointments. Compare final invoice with original repair order. Analyze quality control report to ensure that work is completed as requested to reduce comebacks. Deliver vehicle to customer and answer any questions. Maintain follow up program on additional items found in need of repair. Attend meetings as scheduled. Establish and maintain good working relationships with customers to encourage repeat and referral business. Ensure that work areas and customer waiting areas are kept clean. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB. ______________________________ ________________ Signature (Employee) Date ______________________________ ________________ Signature (Supervisor) Date **************************************************

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information If you'd like to work at one of the busiest repair shops in the region, please contact us now. We are part of a large dealer group and are looking to add several technicians to our super busy service department. We have great benefits and a great work environment with highly competitive pay. Health, Dental and Vision coverage for employee Competitive compensation with efficiency bonus 401k Plan Paid time off Paid training, growth opportunities Employee vehicle purchase plans Discounts on products and services Long term job security Employment Position: Full Time Salary: $90,000.00 - $150,000.00 Yearly Salary is negotiable. Zip Code: 91362

Los Angeles, CA Fastest growing Honda dealership in the entire country! We look for the best, we train the best & we're ready to invest in your future! Pay Range $17.87- $18.00 per hour WE OFFER: Excellent medical, dental, vision options 401k options available Life insurance Employee discounts RESPONSIBILITIES: Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations. Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations. Monitor the progress of each vehicle throughout the day, and updating customers frequently Increase profitability by maximizing sales & execute retail promotions. Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times. Oversee and participate in quality control. Participate in the development and documentation of Standard Operating Procedures as appropriate. REQUIREMENTS: MUST HAVE PREVIOUS EXPERIENCE at automotive dealership!!! High School Diploma or equivalent. Accredited training in service advisor skills, customer satisfaction and quality control. Automotive service advisor experience. Ability to concentrate and accomplish tasks despite interruptions. Ability to perform a variety of tasks simultaneously. Must be willing to submit to a background check & drug screen

The Production Services department supports the daily on-lot activities associated with physical production for Television (DET, 20th, Digital, ABC Daytime), Features (Disney Studios, Marvel, Lucas) and 3rd party production. We manage productions' impact to studio operations, events and projects at Burbank, Glendale and Los Angeles Disney locations and also oversee and support various on-lot production buildings and facilities, including soundstages, on-lot locations, production support space and office space. The Production Specialist will liaise with the Production Management team and all Studio support services necessary for the planning, execution and completion of production related needs and requests. Responsibilities: PRODUCTION MANAGEMENT Provides daily support and manage relationships with multiple television productions at the Disney Studios and the Prospect Studios; resolving all urgent and timely production issues, attending all production and off-production/logistics meetings, working closely with the show's production office and internal Disney support partners (security, medical, fire, craft service, production electric, etc.) & supporting cast and crew as needed. Sets up new and returning production crew in support space; expected to manage the start-up and shut down of the space, which can include furniture, phones, IT requirements, electric, AV, keys, badges, parking etc. Manages the start-up and shut down of productions in stage spaces; stage walks, repairs, coordinating basecamps with transportation, establishing hot lock lists, meeting with key departments at start and wrap to discuss needs, preparing License Agreement Contracts for signatures. Manages locations shoots for assigned on-lot shows; attending the directors and tech scouts with production crew, directors and producers to identify any needs and issues for each location shoot, arranging and holding dates for requested locations, supervise the shoot, & following through with closing out the location and overseeing the restoration of the space. Supports third-party productions, internal one-off production clients & internal events as assigned; assigning stage, mill, office and basecamp space as needed, coordinating crew on-lot access, parking assignments, temporary internet credentials, preparing License Agreement Contracts for signatures, & anything else required by the client. OFFICE MANAGEMENT Monitors the appearance, cleanliness, general upkeep, safety standards and arranges necessary repairs of the space within the Production Services portfolio. Builds, populates, updates, & publishes the online Production schedules for stages, sets & locations located at Disney Studios, Prospect Studios and KABC-7; maintain stage utilization reports and usage. Maintains production related data and inventory, including space occupancy contact list, parking information, and support space key inventory. Covers Production Operations phone line - answers questions, troubleshoots issues and makes referrals as needed. Acts as Crisis Management Site Coordinator for Production Services portfolio, updates Crisis Management occupancy list, monitors building's AED machine, and maintains supplies in Crisis Management emergency bags. Schedules and facilitates Disney Studios daily production request meeting with on-lot productions and studio backlot partners. Supports Production Services team in researching, developing, implementing & maintaining new processes and efficiency tools for department use. Basic Qualifications: 3+ years of relevant work experience in production and/or studio facilities. Understands how production operates and has strong passion for the entertainment industry. Client service driven; able to work with all levels of production from crew to executive producers always solving for a “yes” that works for all groups involved. Self-motivated with excellent time management and organizational skills. Able to identify solutions, problem solve, and think proactively and efficiently. Strong written and verbal communications skills. Collaborative, team player who is flexible, organized and motivated to support both the department and our productions. Experience with Microsoft Suite (Word, Excel, Outlook). Preferred Qualifications: Knowledge of the following operating systems: Smartsheet, Splan, VSM, Coupa, & SAP Preferred Education Bachelor's Degree Required Education High school degree or GED equivalent The hiring range for this position in Burbank, California is $72,000.00 to $96,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Job Posting Segment: Corporate Real Estate (Studios) Job Posting Primary Business: CORE Studios Real Estate Primary Job Posting Category: Facilities Production Services Employment Type: Full time Primary City, State, Region, Postal Code: Burbank, CA, USA Alternate City, State, Region, Postal Code: Date Posted: 2025-10-17

PORSCHE WOODLAND HILLS | EXPERIENCED SERVICE ADVISOR Porsche Woodland Hills is seeking a full-time Service Advisor to join our award winning team as we move into our new state of the art generation 5 dealership. Owner loyalty, customer retention, customer satisfaction, and sales are the primary function of a Service Advisor. The job encompasses the proper satisfaction of guests and vehicle-related concerns, meeting pre-determined service sales objectives, and the thorough and accurate performance of designated administrative activities. The Service Advisor is responsible for scheduling service work in the service department, writing up service work, and selling additional needed service to the guests. Other responsibilities include meeting time promises to guests, verification of repair quality, guest relations and information, and performance of assigned work. Qualifications 2+ years of experience in a dealership position 1 year of exceptional customer service skills Excellent oral and written communication skills Sales experience preferred Must pass pre-employment testing to include background checks, MVR, drug test, and clean valid driver license General knowledge of vehicles mechanical operations High School diploma or the equivalent Ability to read and comprehend instructions and information Must be authorized to work in the USA Job Description Schedules service appointments Obtains customer and vehicle data before arrival when possible Greet customers in a timely, warm, and friendly manner Listen to the client first without interruption, be present Establishes “promised time” Test-drive the vehicle or refer to the test technician as necessary Checks on progress of repair throughout the day Follow up with the client on progress throughout the day(s) Provides a complete and accurate written cost estimate for labor and parts Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone, or branch average Advise customers on the care of their cars and the value of maintaining their vehicles by manufacturers' specifications, using maintenance menus Maintains a dealership-prescribed standard for “hours per customer repair order written.” Full comprehension and proper execution of federal, state, and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. Follows all company safety policies and procedures, and immediately report any accidents to a manager or supervisor Benefits Competitive pay plan 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid Time Off (PTO) Paid Holidays VISION AND PURPOSE - Honor. Respect. Integrity and Communication. Provide the highest quality of customer service with honor, respect, and integrity. Every dealership team member will work in concert with other departments to provide an unparalleled ownership experience for each customer they meet, speak to or work with. To go beyond what is required, to exceed the customer's expectations in every thought, word and gesture will be the foundation of our success. Our vision is to be the best Porsche dealership by providing the highest quality customer service. Not only will we fulfill our guest's needs, but anticipating them, along with communication, honor, respect, and integrity of our co-workers and guests, we can, and we will succeed together.

This announcement is a reposting to re-open the filing period. EXAMINATION NUMBER: F4797A-R TYPE OF RECRUITMENT: We welcome application from anyone FILING PERIOD: The application filing period will begin on October 9, 2025, at 8:00am. (PT) - Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates. The Los Angeles County Probation is recruiting highly motivated and career-minded individuals to fill the position of Food Services Consultant. To view classification standards for the position, Click here For information about the amazing benefits offered by Los Angeles County, please Click here * Counsels and consults with directors of Probation Department detention centers and residential treatment facilities to provide information on all aspects of the Probation Department food service program including the training of culinary personnel, the ordering of food, and the acquisition of food service equipment * Proposes alternate solutions to such specific food service problems as lack of training, disciplinary problems, overspending for food, buying food out of season, wastage, and lack of portion control. * Conducts regular on-site inspections of Probation Department food service facilities at all detention and residential treatment centers and checks performance of all kitchen functions to ensure that health standards are being followed governing cleanliness, proper food storage, temperature, length of storage time and other standards of food service operation. * Reviews inspection findings with the person in-charge of each kitchen and interviews food service personnel to appraise the effectiveness of the facility training program and to ensure their knowledge of correct procedures governing food preparation and safety precaution; reports inspection findings to management. * Plans and develops the master menu and uniform procedures, practices and standards for all food service operations and monitors their implementation by line management. * Monitors food service operations provided by vendors to ensure compliance with contract provisions. * Prepares and publishes food menus, including special diet menus for use throughout the Probation Department and consults with nutritional experts to ensure a variety of pleasing and nutritionally balanced meals for juvenile wards. * Consults with and advises departmental administrators on the design and layout of new or remodeled food service facilities, the development of specifications for new food service equipment and training needs of food service personnel. * Confers with Internal Services Department representatives and food vendors to keep informed about new food products and food price trends; modifies menus and food orders to add or delete food items to take maximum advantage of market conditions. * Confers with facility directors and Internal Services Department to assure preparation and maintenance of all necessary documentation required by Federal and State agencies for continued departmental participation in such programs as the School Lunch Program and the Surplus Food Program of the U.S. Department of Agriculture; maintains liaison with the area director of the State School Lunch Program to keep current compliance requirements. REQUIREMENTS TO QUALIFY: * Current certification as a Registered Dietician by the Commission on Dietetic Registration, the credentialing agency of the American Dietetic Association - AND - Two years' food management experience at the level of the County of Los Angeles class of Food Services Manager or higher, planning menus and directing staff in the ordering, preparation and distribution of all meals in a large facility such as a hospital or correctional facility. LICENSE: A valid California Class C Driver License is required to perform job-related essential functions. PHYSICAL CLASS II-Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * A copy of the Registered Dietician certificate must be attached to the application at the time of filing or within seven (7) calendar days of online application submission or your application may be rejected. Please submit documentation to ************************************** and indicate your name, the exam name, and the exam number. Experience at the level of Los Angeles County's Class of Food Services Manager is defined as follows: Plans menus and directs culinary and other food service workers in the ordering, preparation and distribution of all meals, including special diets, in a hospital or correctional facility with a large population. You may still qualify even if your job title isn't exactly the same as the ones listed. What matters is that your experience is at a similar level - meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level. Withhold information: No withholds and/or will be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing. EXAMINATION CONTENT This examination will consist of two parts: Part I: A multiple choice and/or simulation assessment weighted at 60%, measuring: Professional Potential, Achievement, Maintains Good Working Relationships, Analyzes Information, Learns Quickly, Generates New Ideas, Uses Time Efficiently, Works to High Quality Standards, Adapts to Change, Copes with Uncertainty, Willingness to Learn, Responsibility, Deductive Reasoning, and Verbal Ability MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY APPLICANTS PER CIVIL SERVICE RULE 7.19. Part II: A Training and Experience Evaluation, weighted at 40% measuring: Professional/Technical Knowledge (Principles, methods and equipment used in serving food in institutional settings; Federal, State, and local kitchen and food sanitation laws and regulations; and Food Nutrition), Safety Awareness, and Customer Service Candidates must meet the Selection Requirements and achieve a passing score of 70% or higher on the combined parts of the examination in order to be placed on the eligible register. SCORES CANNOT BE GIVEN OVER THE PHONE. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add **************************************, *********************, *******************, ***********************, *********************, noreply@proctoru.com and ************************* to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Transfer of Test Components: * Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. * This examination contains test components that may be used in the future for new examinations, and your test scores may be transferred. Test Preparation Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. * An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at ************************ Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. * Additional online practice tests are available at ************************************************ You can also access test preparation for the computerized portion of the test by going to ********************************************* Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. ELIGIBILITY INFORMATION Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION FINGERPRINTING AND SECURITY CLEARANCE A thorough background investigation will be conducted prior to appointment. Any false statement or omission of material fact may cause forfeiture of employment rights. Information presented on the employment application, resume, and during the examination process is subject to verification. Candidates who are found unsuitable for employment will be removed from the eligible register pursuant to Civil Service Rule 6.04. VACANCY INFORMATION The resulting eligible register for this examination will be used to fill vacancies located in the Los Angeles County Probation Department. AVAILABLE SHIFT Any APPLICATION AND FILING INFORMATION We only accept applications filed online. Application submitted by U.S. mail, fax or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates. Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning the ending dates, number of hours worked per week, and descriptions of work performed. We may verify information included in the application at any point during the examination hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification. We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into Governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail. * *********************** * ********************* * noreply@proctoru.com * ************************* * ********************* * ************************************** New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to improve the security of the online application and to prevent incorrectly entered email addresses. Federal law requires that all employed persons have a Social Security Number, so include yours when applying. For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Los Angeles County Probation Department is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Christina Rojas Department Contact Number: ************** Department Contact Email: ************************************** Testing Accommodations Coordinator: TestingAccommodation@hr.lacounty.gov Teletype Phone: ************** Alternate Teletype Phone: ************** California Relay Services Phone: **************

PARENT SERVICES SPECIALIST Under the supervision of the assigned child care services supervisor (parent services), the parent services specialist shall be responsible to: Determine initial and continuing need and eligibility for subsidized child care services for state- funded programs in accordance with applicable program regulations and requirements. Conduct in-person parent interviews to obtain required information, process applications and other related information and/or documentation, including assisting with the completion of applications as needed for state-funded programs and CalWORKs Stage 1 program. Maintain up to 100 lower-complexity case files of parents enrolled in the subsidized child care programs. This includes maintaining record of contacts, case histories and all other pertinent data. Review case files (paper and electronic) as needed to ensure compliance with federal, state and/or county funding terms and conditions (i.e., track and submit weekly enrollments, transfers, changes, and terminations). Research and assist in the resolution of child care barriers by determining the need for additional services and referring individuals/parents to community and/or professional resources. Conduct initial and ongoing child care orientations (individual and/or group) to explain program requirements and procedures to subsidized applicants and recipients. Provide referrals and follow-up to individuals/ parents requesting child care and other information related to child development services or resources. Be accessible to the general public at job and career centers and/or parent meetings or workshops as needed. Connect with community organizations (e.g., Ventura County, First 5, employers, etc.) to assist applicants and recipients of subsidized child care services as needed. Represent CDR by attending and participating in case conferencing meetings, partnership meetings, and other community events as needed. Attend and participate in CDR staff meetings and other agency events as required. Accurately maintain, monitor, and submit all required reports by established deadlines. May be required to manage family child care caseload at outstation locations within Ventura County as needed. Perform other duties as assigned. EMPLOYMENT STANDARDS Required Education and Experience: High school graduate or equivalent and a minimum of 24 completed college units. A minimum of two (2) years' recent paid work experience in a position involving community or social work which includes interviewing clients and caseload management. Preferred Criteria: Degree in sociology, human services, or a related field. Bilingual (English/Spanish) skills. Experience determining initial and continuing need for subsidized child care, eligibility, and case management. Knowledge and Abilities: Ability to effectively communicate in English both orally and in writing. Ability to effectively use a computer. Knowledge of Windows and applications such as Word for Windows and Excel. Knowledge of the problems, needs, and behavioral patterns of the disadvantaged. Ability to establish and maintain professional and effective working relationships with diverse and disadvantaged individuals, other staff, public partners, and other groups within the community. Ability to meaningfully assist the development of stable personal and family situations. Ability to organize a number of simultaneous assignments and work under minimum supervision. Ability to effectively speak before a group and make presentations. Physical Abilities: Ability to see at normal distance. Ability to hear normal conversations and sounds. Ability to effectively use hands and fingers in the regular use of computer keyboard and for filling out a large volume of required forms. Ability to safely drive own or company-owned vehicles. Other Requirements: Must submit to a pre-employment, agency-paid physical examination. Employment is conditional pending satisfactory results of physical examination.

Job Description We are looking for an energetic and. hard working Service Advisor to join our team! Toyota of Santa Barbara is a fast paced, rewarding dealership with huge growth potential. We are seeking the right people to grow with us and develop their careers. The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Compensation: $ - $ Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Requirements: Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Toyota of Santa Barbara is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

We are looking for an energetic and. hard working Service Advisor to join our team! Toyota of Santa Barbara is a fast paced, rewarding dealership with huge growth potential. We are seeking the right people to grow with us and develop their careers. The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Compensation: $ - $ Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Requirements: Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Toyota of Santa Barbara is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Apply Online Now! We are an Equal Opportunity/Affirmative Action Employer dedicated to a policy of compliance with all federal, state, and local laws regarding nondiscrimination in employment. No questions included in our application process are intended to secure information to be used for unlawful purposes. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Consistent with the provisions of the Americans With Disabilities Act (ADA), applicants may request accommodations needed to participate in the application process.

Job Description The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Department - Community Services Supervision Receives general supervision from the Community Services Supervisor. Scope Position will perform a variety of functions that supports service providers in continually improving service levels through consultation on related regulation, best practices, program monitoring, problem identification and exploration, complaint investigation, and providing group and individual training. EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.) Serves as a “Quality Assurance Liaison” to designated service providers and monitors those services for compliance with program designs, consumer satisfaction, effectiveness in delivering intended outcomes, and compliance with regulatory and/or statutory requirements. Act as subject matter expert and provide support and technical assistance to regional center staff and service providers about performance measures. Manages the receipt, tracking, investigation, and resolution process for Whistleblower Complaints involving service providers. Writes detailed reports of evaluation findings, advises service providers on implementing corrective actions, and follow-up on implementation. Collaborates with other Community Services Specialists such as Quality Assurance (QA) and Resource Developer (RD) as needed for investigations, monitoring, follow-up activities and reporting. Represents the agency in transactions with Community Care & Health Care Licensing, the Department of Developmental Services, community agencies, and regulatory agencies. Internal liaison to Contract Administration and external liaison to Department of Developmental Services (DDS) for Service Provider Investigations and outcomes. Monitor and maintain Whistleblower Complaints and Audit Reports. Participate in the implementation of the Service Provider Quality Incentive Program, maintain records, and develop reports on the effectiveness of the outcome measures as established by DDS and NLACRC. Prepare information material and provide trainings to Service Providers as needed per identified trends, and for new initiatives related to the Quality Incentive program and other related areas. Employment Standards Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: A Bachelor's degree in a related field and four years of related experience; or a Bachelor's degree and five years of related regional center experience. A Master's degree in a related subject may be substituted for two years of experience. Reliable transportation, valid CDL and acceptable driving record (or acceptable substitute) required. Skills and Abilities Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook. Knowledge: Developmental or related disabilities, social service provision. Skills: Customer service, relationship building experience, and an understanding of regional center services and community resources. Must work successfully with people from a variety of cultures and backgrounds. Ability to understand and apply regulatory and statutory information during reviews or investigation. Decision making, collaborative problem resolution, comprehending and communicating complex information, written and verbal communication. Ability to develop and facilitate trainings. Ability to remain objective while conducting investigation. Education/Experience: Bachelor's Degree in social work, psychology, or a closely related field from a four-year college or university and with related experience. Essential Requirements Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver's License and reliable and transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package: We offer employees a variety of health and dental plans. • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. • Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents • Pre-Tax Flexible Spending Account for eligible health care expenses • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees • No cost Vision plan for employees and eligible dependents • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees • NLACRC offers two (2) deferred compensation plans - 457 and 403(b) • Participate in the Public Service Loan Forgiveness program • Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness and sabbatical time • Holidays - NLACRC offers 12 paid holidays throughout the year • Most positions are offered a hybrid option ( must be a California Resident ) Professional Development Opportunities & Growth NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is non-exempt. Regular Salary: $29.49 - $41.66 per hour.

Job Title: Customer Service Advisor Compensation: $17.87 - $18.11 Worker Type: Employee Time Type: Full time Job Description: Enjoy fantastic working hours - Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 7:00 p.m., Sunday from 8:00 a.m. to 5:00 p.m. We offer the flexibility of both full-time and part-time schedules as well. Embark on a rewarding career journey with us today as a Customer Service Advisor! FULL-SERVICE REWARDS: Biweekly Bonus Incentives Spot bonuses through our internal rewards program Opportunities for career advancement Sundays are closed at most locations No late nights or early mornings Full and part-time scheduling is available Paid time off (PTO) after 180 days 401K plan with company match DailyPay Employee discounts Employee referral and fleet acquisition bonuses Medical, dental, and vision insurance benefits are available 30 days after the first day of work PerkSpot platform: Access to exclusive employee discounts on a variety of products, including travel, electronics, concerts, and more Professional uniforms paid for and laundered GEAR UP FOR YOUR ROLE: At Jiffy Lube, our mission is to Create Guests for Life. As a Customer Service Advisor (CSA), you are responsible for creating a warm, friendly environment while building trust. Your main duties include professionally servicing our guests' vehicles and educating them about our products and services through face-to-face service reviews. Through our valued training program, you'll gain certification and expertise in all the services we offer, preparing you for success in your role. If you're looking for more than just a job, seize the opportunity today and start your career! WHAT DOES SUCCESS LOOK LIKE? Greet every guest with a warm welcome and a sincere smile Present oil options and additional services to customers using a mobile tablet, following the manufacturer's recommendations Engage enthusiastically with customers face-to-face to provide updates throughout the service, answer questions, and resolve issues Deliver exceptional guest service by communicating clearly and providing feedback about guest vehicles Communicate with the team and assist with the oil change process as needed Check and communicate oil levels, part numbers, and repair services with the team Through training, mastering the menu, products, services, and vehicle specifications Deliver daily sales targets through educating our guests on products and services, building trust, and Creating Guest's for Life WHAT IS YOUR ROLE WITHIN THE J-TEAM? Promote teamwork to ensure timely and accurate guest care during all operating hours Keep the service center clean and organized Record all work performed on the repair order Report safety issues immediately to management Strictly follow company policies on vehicle care and operation Perform various manual tasks for extended periods, including light and heavy lifting such as handling tires and wheels, standing, bending, and squatting WHAT DO YOU NEED? Previous automotive sales experience is preferred but not required At least 3 months of customer-facing experience is a plus, such as retail, food service, hospitality, etc. Must be at least 18 years old and legally authorized to work in the U.S., without company sponsorship, now or in the future Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals Strong communication skills for interacting with guests and team members A solid work ethic with a positive attitude; self-motivated, reliable, and a team player Shows responsibility, attention to detail, and the ability to follow procedures, identify problems, and make good decisions Physically capable of standing for long periods on hard surfaces, lifting to 50 pounds, and performing manual tasks like bending and squatting Willing to work in different temperatures, noisy environments, and around exhaust fumes Ready to work flexible hours, including weekends and some holidays, depending on the location Dedicated to following all safety protocols and company policies Perform other duties as assigned Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.

The Assistant Service Manager (ASM) is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Assistant Service Manager must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. The ASM makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible. Responsibilities (doe not anticipate to cover all elements of assigned role): • Maintain an Excellent CSI (Customer Satisfaction Index) • Assist customers with any service needs they have for their vehicle. • Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle. • Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations. • Ensures that required documentation is complete and is in compliance with CA BAR standards and regulations and Toyota warranty guidelines. • Follows all Fix It Right The First-Time guidelines as set by Toyota. • Maintains ASM Certifications as required by Dealership & Toyota USA. • Completes other duties as may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires: • Ability to operate office type equipment • Ability to effectively communicate with customers, in person, via electronic & telephonic communication systems • Ability to manage Dealership electronic data system • Ability to properly complete necessary Service-related forms and requests • Ability to sufficiently & properly diagnose customer complaints • Ability to manage quality control of repairs Education and/or Experience • Prior dealership experience preferred. • One-year related experience and/or training; or equivalent combination of education and experience. • Use of Dealership Management Data System: CDK Service Director can provide any additional details.