Customer Service Representative! $19/hr
Service advisor job in Deltona, FL
Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
Bilingual Proficiency: Must speak fluent English and Spanish
Location: Must reside in DeLand, FL, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and strong aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
Service Advisor
Service advisor job in Saint Augustine, FL
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyService Advisor
Service advisor job in New Smyrna Beach, FL
Here is a polished version of your job posting for the Service Department at New Smyrna Chrysler, Jeep, Dodge, and Ram:
Join the Top-Tier Service Team at New Smyrna Chrysler, Jeep, Dodge, and Ram!
We are looking for a motivated and customer-focused professional to join our outstanding Service Department. If you thrive in a fast-paced environment, excel in customer service, and are passionate about the automotive industry - we want to hear from you!
Key Responsibilities:
Manage repair orders and Drive Lane operations to ensure an efficient and welcoming experience.
Deliver exceptional customer service by going above and beyond to leave a lasting positive impression.
Provide concierge-level support for all customer inquiries-by phone or in person-to ensure seamless service.
Maximize technician productivity by ensuring daily labor hours are sold efficiently.
Assist with technical inquiries related to vehicle issues, warranties, and repair needs.
Maintain Customer Success Index (CSI) scores in line with or above company expectations.
Uphold company policies and standards while promoting compliance with all applicable laws and regulations.
Maintain strong relationships with factory representatives and foster a positive, team-oriented work environment.
Qualifications:
Friendly, professional demeanor with strong organizational skills.
Excellent time management and communication abilities.
Well-groomed and professional appearance.
Proven track record of success in service and sales roles.
Demonstrated history of high customer satisfaction scores.
Self-motivated and capable of working independently.
Clean driving record and valid driver's license required.
Experience with Reynolds & Reynolds software is preferred.
We offer a supportive and dynamic work environment with opportunities for growth and advancement.
New Smyrna Chrysler, Jeep, Dodge, and Ram is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants, and we prohibit discrimination or harassment of any kind.
Apply today and become part of a dealership that values excellence, integrity, and customer satisfaction!
Let me know if you'd like this formatted for a print flyer, social media post, or career site listing.
Auto-ApplyService Advisor
Service advisor job in New Smyrna Beach, FL
We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our employees work together towards a common goal to offer the best service in the industry. If you feel that your skills would be a valuable asset to our customers, we want to get to know you!
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
Reynolds experience is preferred
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Advisor
Service advisor job in New Smyrna Beach, FL
Job Description
Here is a polished version of your job posting for the Service Department at New Smyrna Chrysler, Jeep, Dodge, and Ram:
Join the Top-Tier Service Team at New Smyrna Chrysler, Jeep, Dodge, and Ram!
We are looking for a motivated and customer-focused professional to join our outstanding Service Department. If you thrive in a fast-paced environment, excel in customer service, and are passionate about the automotive industry - we want to hear from you!
Key Responsibilities:
Manage repair orders and Drive Lane operations to ensure an efficient and welcoming experience.
Deliver exceptional customer service by going above and beyond to leave a lasting positive impression.
Provide concierge-level support for all customer inquiries-by phone or in person-to ensure seamless service.
Maximize technician productivity by ensuring daily labor hours are sold efficiently.
Assist with technical inquiries related to vehicle issues, warranties, and repair needs.
Maintain Customer Success Index (CSI) scores in line with or above company expectations.
Uphold company policies and standards while promoting compliance with all applicable laws and regulations.
Maintain strong relationships with factory representatives and foster a positive, team-oriented work environment.
Qualifications:
Friendly, professional demeanor with strong organizational skills.
Excellent time management and communication abilities.
Well-groomed and professional appearance.
Proven track record of success in service and sales roles.
Demonstrated history of high customer satisfaction scores.
Self-motivated and capable of working independently.
Clean driving record and valid driver's license required.
Experience with Reynolds & Reynolds software is preferred.
We offer a supportive and dynamic work environment with opportunities for growth and advancement.
New Smyrna Chrysler, Jeep, Dodge, and Ram is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants, and we prohibit discrimination or harassment of any kind.
Apply today and become part of a dealership that values excellence, integrity, and customer satisfaction!
Let me know if you'd like this formatted for a print flyer, social media post, or career site listing.
Experienced Service Advisor
Service advisor job in Saint Augustine, FL
Beaver Mitsubishi of St. Augustine is seeking experienced Automotive Service Advisors to join our growing team. You will be the primary point of contact for our service customers, ensuring a seamless and positive service experience. This role is ideal for candidates with excellent communication and organizational skills, and who excel at understanding customer needs, scheduling appointments, communicating service recommendations, and ensuring customer satisfaction.
Responsibilities:
Greet service customers promptly and courteously upon arrival.
Listen attentively to customer concerns and accurately document vehicle issues and service requests in our system.
Schedule service appointments efficiently, optimizing the service department's workflow.
Collaborate with factory-trained technicians to diagnose vehicle problems and determine necessary repairs and maintenance.
Prepare clear and accurate repair estimates, explaining recommended services (including brand-specific procedures and parts) and associated costs to customers.
Advise customers on the importance of regular maintenance and recommend relevant services to ensure optimal performance and longevity.
Obtain customer authorization for all service work and communicate any changes in the repair plan or cost estimates promptly.
Keep customers informed about the status of their vehicle service, providing timely updates and addressing any questions or concerns.
Conduct post-service follow-ups to ensure customer satisfaction and build lasting relationships with vehicle owners.
Process service invoices and payments accurately and efficiently.
Maintain a clean and organized service reception area.
Stay updated on product knowledge, technical service bulletins, and warranty policies.
Adhere to all dealership policies, procedures, and safety regulations.
Qualifications
Previous experience as a Service Advisor, Service Writer, or in a customer service role within an automotive dealership environment is preferred.
Experience working with import brands, particularly Mitsubishi, is a strong advantage.
Solid understanding of automotive systems and the service requirements of Mitsubishi vehicles.
Excellent communication, interpersonal, and active listening skills.
Strong commitment to providing exceptional customer service.
Proficiency in using dealership management systems (DMS) and computer applications.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize effectively in a fast-paced environment.
Valid driver's license.
What we offer:
Employee purchase and service discount
Medical, Dental, Life, Disability insurance
Flexible Spending Plan
401(k) retirement plan
Paid Vacation
Family-oriented and friendly work environment
Tenured leadership and management team, with a focus on career development
What makes working here special?
The Beaver Culture:
We spend so much of our time with those we work with-our lives should be better for it.
That's why we make it a core value to create a positive, supportive work-life experience. The Guest experience matters deeply, but so does the experience of our team. When we take care of each other, our work is more meaningful, our relationships are stronger, and our lives are better for it.
Continuous Growth:
Growth is also central to our culture. We provide continuous learning, advancement opportunities, and honest coaching to support your professional journey and personal success.
Team and Family:
Yes, we know how to have fun! From team celebrations to day-to-day laughter, we believe joy is part of doing great work. We're more than a team - we're a family built on trust, respect, and the shared drive to succeed together.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Advisor
Service advisor job in Saint Augustine, FL
Volkswagen of St. Augustine is the newest franchised dealership in Saint Augustine. Our customer focused team is driven by building extraordinary relationships within our community and organization. Our atmosphere is different than other stores. We provide a comfortable working environment where we provide solutions for our customers. We are up front with our customers and each other. In our second year of business we have seen our sales and service grow by 150% year over year and growing!
Job Description
Our service team operates together to provide an exceptional and personal experience for every customer. We are motivated by shared core values and believe that our service selling is helping.
Team members are expected to :
Schedule appointments with service customers.
Refine their skills through our coaching program and through independent learning
Understand the services that we offer by completing assigned courses
Work with service customers at the dealership providing a consultative, needs and solutions based personalized presentation
Follow-up with service customers
Not settle for mediocrity! A positive attitude with a keen sense of personal accountability is a must.
You can expect:
Monday through Friday workweek with occasional Saturdays
a clean and modern facility
supportive management and team members
continuous learning
Qualifications
Alignment with our HEART values - Helpful, Efficient, Always Improving, Respectful, Thankful
Verifiable 3 year minimum service advisor experience
Superb motivation to excel, help our customers, and grow with the organization
The ability to quickly create rapport with all types of people
Willingness to be coached toward improvement
Verifiable above average customer service scores
Effective time management skills
Above average computer skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
Service Advisor
Service advisor job in Saint Augustine, FL
Fields is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships. Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
What We Offer - Benefits
Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services
Responsibilities
* Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
* Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
* Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
* Ensures that the daily inventory of technicians' time is consistently sold to service customers.
* Distribute work between technicians efficiently
Qualifications
* Organized and friendly personality
* Demonstrated ability to manage others
* Time management skills
* Fantastic communication skills with your customers
* Professional, well-groomed personal appearance.
* Acceptable motor vehicle driving record according to dealership guidelines
* Willing to submit to a pre-employment background check
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger, and reach with hands and arms; climb or balance; and talk or hear.
* The employee frequently is required to stoop, kneel, crouch, or crawl.
* The employee is occasionally required to sit.
* The employee must regularly lift and/or move up to 40 pounds.
* Specific vision abilities required by this job include close vision, and depth perception.
* Test driving customer's vehicles
Work Environment:
* While performing the duties of the job, the employee is frequently exposed to moving mechanical parts and fumes or airborne particles.
* The noise level in the work environment is usually moderate.
Automotive Service Advisor
Service advisor job in Fruit Cove, FL
Benefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Paid time off
Benefits/Perks
Paid Holidays and Paid Time Off
Careers Advancement Opportunities - we are always looking to promote from within!
Reimbursement for any successfully completed ASE certifications
Flexible Scheduling with a rotating 4 day work week.
Closed on Sundays
Competitive Compensation with bonus incentives
Job SummaryWe firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.
Responsibilities
Make Customer Satisfaction number one
Identify primary concerns and determine customer needs through open-ended questions
Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits
Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
Qualifications
Maintain a positive, energetic attitude throughout the day
Basic knowledge of menu-based computer software
Strong organizational skills
Demonstrates the desire to improve and advance personally and professionally
Two years of experience in an auto repair facility is a plus
Valid driver's license with an acceptable driving record
Flexible schedule and able to work weekdays, weekends, evenings
If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team! Compensation: $75,000.00 - $100,000.00 per year
Tuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive service professionals. OUR MISSION STATEMENT
To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service.
There was a time in America when you either did it right or you didn't do it at all. Your work was your reputation. Character was forged from a solid job well done - again and again. At Tuffy, we still do things the old-fashioned way. The right way. In fact, Tuffy offers full-service automotive maintenance and repair with a guarantee on parts and labor that you can take to any store. Because to us, there's only a right way. Tuffy. Done Right. Period.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.
Auto-ApplyAutomotive Service Advisor
Service advisor job in DeLand, FL
About Us
At Parks Toyota of DeLand, we're not simply in the business of selling vehicles: we focus on building relationships, too. We've been serving Seminole County since 1975, and we know we owe much of our success to the community in which we've thrived and the honest reputation we've earned. Parks Toyota of DeLand is a family-owned and operated business, and we treat our customers and employees with the integrity they deserve.
SUMMARY
Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.
What We Offer:
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities:
Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Requirements:
Previous experience as an automotive Service Advisor and a working knowledge of automobiles.
Customer service skills.
Sales experience.
Proficiency with computers and technology.
Ability to communicate complex technical concepts to customers.
Auto-ApplyService Advisor- Palm Coast
Service advisor job in Palm Coast, FL
Tire Outlet is more than a tire store. We're a complete automotive repair business that offers a range of services from tire and oil change services to air conditioning and tire service. Our customers know they can depend on our team of mechanics to fix their vehicles right the first time. No matter what your vehicle needs, you can count on us for exceptional tire and auto services.
The Service Advisor is responsible for selling and promoting all products and services offered by Tire Outlet by following the company's store standards and expectations. They help manage the team and workflow in the shop, and are the manager on duty when the store manager is out.
COMPENSATION: $16-$20/hr + Commissions
Benefits:
Competitive Bi-Weekly Pay
Tuition Reimbursement, up to $3,000 annually
Paid Vacation and Sick Time
6 Paid Holidays
Medical, Dental and Vision Insurance
Life Insurance (Company paid)
401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for Advancement!
Principal Duties and Responsibilities:
Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
Track all new returns, core returns and warranty parts for individual customers
Other duties as assigned
Qualifications:
High School Diploma or equivalent
Prior experience as a Service Advisor is helpful, but not required
Professional appearance and proven ability to work in a process driven environment
Possess valid driver's license
Must be at least 18 years old
Ability to work a minimum of five days per week, including Saturday's
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyExpress Service Advisor
Service advisor job in Saint Augustine, FL
Job Details Hanania Chrysler Dodge Jeep Ram - St. Augustine, FLDescription
Are you passionate about delivering exceptional customer service and ensuring vehicle safety and reliability? Hanania Automotive Group is seeking a dedicated Automotive Express Service Advisor who thrives in a dynamic environment and excels at building customer loyalty. If you're ready to make a difference and create outstanding experiences for our customers, we want to hear from you!
Position Summary:
As an Automotive Express Service Advisor, you'll be at the heart of our customer interactions, building loyalty and ensuring a top-notch service experience. You'll handle numerous customers, manage priorities, and keep follow-ups on track-all while providing outstanding care and creating positive experiences.
What we offer:
A rewarding compensation package with enticing performance-based incentives that truly recognize your achievements.
A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, ensuring you and your family are well-covered.
Take advantage of continuous training and development opportunities designed to elevate your skills and advance your career.
Join a fast-paced, collaborative team that values your contributions and fosters a positive work atmosphere.
Top-Notch equipment and facilities that enhance your productivity and efficiency.
Benefit from special employee discounts on vehicle purchases, parts, and services as a token of appreciation for your hard work.
Key Responsibilities:
Customer Interaction: Greet and assist customers in a friendly manner, setting and confirming appointments to streamline their service experience.
Vehicle Assessment: Determine vehicle needs through customer information and walk-arounds, using consultative selling to plan for ongoing maintenance.
Repair Orders: Create transparent repair orders with detailed cost and time estimates.
Collaboration: Communicate with technicians and parts associates to ensure timely job completion and follow up with customers on vehicle status.
Sales Goals: Achieve targeted sales goals and enhance product knowledge to support service maintenance and warranty needs.
Cash Handling: Accurately process cash and check receipts according to company policy.
Qualifications
What we need:
Customer Service Expertise: Proven ability to provide exceptional customer service and maintain high satisfaction levels.
Goal-Oriented: Ability to set and achieve sales and performance goals.
Adaptability: Thrive in a fast-paced environment with multiple priorities.
Communication Skills: Strong interpersonal skills and effective communication abilities.
Organizational Skills: Excellent organization and follow-up skills, with experience in working with technology.
A valid driver's license.
Must pass background check and hair follicle drug screen.
to become an Automotive Service Advisor at Hanania Automotive Group and help us provide unparalleled service to our valued customers!
An Equal Opportunity Employer
Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Automotive Service Advisor
Service advisor job in Daytona Beach, FL
Why Gary Yeomans Honda?
Gary Yeomans Honda is rapidly growing and looking for top talent to grow our existing teams. We are revamping not only our business strategies as a whole but are also in the midst of building a brand new, state-of-the-art facility with both our employees and customers in mind.
We are looking for a highly motivated person able to multi task and is looking to make a career choice, the express advisor position is the gateway to a professional career in the automotive industry.
Our management team is hands-on and dedicated to the team's success and career progression by providing one-on-one training sessions and ongoing educational opportunities.
Apply today to learn more about a career opportunity with Gary Yeomans Honda!
SUMMARY
Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.
What We Offer:
Opportunity for internal promotion and career growth with dealership
Ongoing training and education- two weeks of paid training
Highly competitive and rewarding pay plan
401(k) with company match
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Paid vacation and holidays
Responsibilities:
Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Requirements:
Previous experience as an automotive Service Advisor and a working knowledge of automobiles
Customer service skill
Sales experience
Proficiency with computers and technology
Ability to communicate complex technical concepts to customers
Prior automobile sales experience
Prior automobile technician experience
Auto-ApplyService Writer- Daytona Harley Davidson
Service advisor job in Ormond Beach, FL
Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
We are currently seeking a Service Writer to join our Harley-Davidson team.
Responsibilities
Answering phone calls, providing price quotes and other information regarding both parts & service
The goal is to provide customer satisfaction and maximize dealership sales of parts and service
Review work-in-progress to ensure quality and timeliness.
Service Writer will report directly to the Service Manager/ Service Director, but they will also work very closely with vehicle sales managers, the group leaders, technicians
Promptly meet and greet service customers warmly and be the perfect host
Listen to customer's reason(s) for bringing their vehicle to the service department
Provide accurate estimates for all the services or repairs recommended
Qualifications
Minimum 2 Year experience of motorcycle service writing experience.
Candidates must be well spoken, have excellent telephone skills.
Be a positive associate who provides exceptional personalized service to our guests and community.
Motorcycle Endorsement preferred
Must pass a pre-employment background check
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
Weekly Pay
Uncapped earning potential! -Bonuses, Commissions, etc.
401K with company match
Competitive Health Benefits including: Medical, Dental, Vision
Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
Employee Assistance Program
Quarterly Wellness Program
Vacation Pay
Sick Pay
Six Paid Holidays each calendar year
Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
Employee Referral Program - Get rewarded for working with friends
Become involved in our community with Ed Morse Cares
Unlimited career potential - opportunities in multiple states with over 30+ brands
Ongoing Education - receive manufacturer and product knowledge training
Not ready to apply? Connect with us for general consideration.
Auto-ApplyOn-Site Customer Service Rep- Full time with Benefits
Service advisor job in Paisley, FL
Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
Bilingual Proficiency: Must speak fluent English and Spanish
Location: Must reside in DeLand, FL, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and strong aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
Service Advisor in Training
Service advisor job in New Smyrna Beach, FL
Job Description
Here is a refined and professional version of your Service Advisor in Training job listing:
Launch Your Career with Us - Service Advisor in Training
New Smyrna Chrysler Jeep Dodge RAM
We are always looking for bright, motivated, and energetic professionals to join our world-class team. Our employees work collaboratively toward a shared goal: delivering the best service in the industry. If you're seeking an exciting opportunity with clear advancement potential, our Service Advisor in Training role is the perfect place to start.
If you believe your skills and attitude would be a valuable asset to our customers and team - we want to get to know you!
Key Responsibilities:
Oversee service orders and Drive Lane flow to ensure prompt, courteous, and efficient service.
Take ownership of the customer experience to create lasting, positive impressions.
Provide concierge-level support for all customer inquiries, in person or by phone.
Monitor and ensure technician hours are consistently sold and effectively utilized.
Efficiently distribute work among technicians.
Assist customers with technical questions on vehicle problems, warranties, and repairs.
Maintain a Customer Success Index (CSI) at or above company standards.
Help diagnose vehicle issues and assist with parts/tool ordering.
Participate in the warranty claim process and support service department training/supervision.
Uphold company policies, promote compliance with laws and regulations, and support a culture of accountability.
Build and maintain strong relationships with manufacturer representatives.
Foster a positive, team-oriented workplace.
Qualifications:
Friendly, organized, and professional demeanor
Strong communication and time management skills
Leadership ability or demonstrated supervisory experience
Consistent service and sales performance history
Positive customer satisfaction track record
Self-motivated and team-oriented
Professional appearance and attitude
Ability to work independently with minimal supervision
Valid driver's license and clean driving record
Why Join Us?
Working at New Smyrna CJDR offers more than just a job - it's a path to growth in one of the industry's most modern and well-equipped facilities. Our team values hard work, professionalism, and a positive attitude.
We are an equal opportunity employer. Discrimination or harassment based on race, color, religion, gender, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status is strictly prohibited.
Start your career in automotive service with us today - apply now and take the first step toward an exciting future!
Service Advisor in Training
Service advisor job in New Smyrna Beach, FL
We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our employees work together towards a common goal to offer the best service in the industry. Being a Service Advisor in training is an excellent opportunity for advancement.
If you feel that your skills would be a valuable asset to our customers, we want to get to know you!
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
Reynolds experience is preferred
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Advisor
Service advisor job in Saint Augustine, FL
Volkswagen of St. Augustine is the newest franchised dealership in Saint Augustine. Our customer focused team is driven by building extraordinary relationships within our community and organization. Our atmosphere is different than other stores. We provide a comfortable working environment where we provide solutions for our customers. We are up front with our customers and each other. In our second year of business we have seen our sales and service grow by 150% year over year and growing!
Job Description
Our service team operates together to provide an exceptional and personal experience for every customer. We are motivated by shared core values and believe that our service selling is helping.
Team members are expected to :
Schedule appointments with service customers.
Refine their skills through our coaching program and through independent learning
Understand the services that we offer by completing assigned courses
Work with service customers at the dealership providing a consultative, needs and solutions based personalized presentation
Follow-up with service customers
Not settle for mediocrity! A positive attitude with a keen sense of personal accountability is a must.
You can expect:
Monday through Friday workweek with occasional Saturdays
a clean and modern facility
supportive management and team members
continuous learning
Qualifications
Alignment with our HEART values - Helpful, Efficient, Always Improving, Respectful, Thankful
Verifiable 3 year minimum service advisor experience
Superb motivation to excel, help our customers, and grow with the organization
The ability to quickly create rapport with all types of people
Willingness to be coached toward improvement
Verifiable above average customer service scores
Effective time management skills
Above average computer skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
SERVICE ADVISOR- Experienced CDJR
Service advisor job in Saint Augustine, FL
Job Details Hanania Chrysler Dodge Jeep Ram - St. Augustine, FLDescription
Service Advisor Wanted - Join Our CDJR Family in St. Augustine!
Are you a Chrysler Dodge Jeep Ram (CDJR) Service Advisor with a passion for top-tier customer service and the drive to succeed? We're a family-owned, close-knit dealership right off US-1 in beautiful St. Augustine, and we're looking for a rockstar to join our team!
Here's what you'll be doing:
Greet customers and help them navigate service needs with confidence and care
Write clear, accurate repair orders and provide updates throughout the service process
Collaborate closely with technicians to ensure efficient service delivery
Communicate clearly with customers - by phone, text, and in person
Recommend necessary services in a professional, no-pressure way
Ensure every customer leaves satisfied and supported
Why You'll Love It Here:
Competitive pay that rewards your skills and experience
Full benefits: Health, dental, vision & supplemental coverage
Paid time off to recharge and enjoy life
401(k) with match after 1 year of employment- invest in your future
Prime location off US-1 - easy commute and surrounded by great lunch spots
Tight-knit, supportive team where your voice matters
Amazing, loyal customers who appreciate what you do
CDJR-only - work with the brand you know and love
Qualifications
What we need:
Customer Service Expertise: Proven ability to provide exceptional customer service and maintain high satisfaction levels.
Goal-Oriented: Ability to set and achieve sales and performance goals.
Adaptability: Thrive in a fast-paced environment with multiple priorities.
Communication Skills: Strong interpersonal skills and effective communication abilities.
Organizational Skills: Excellent organization and follow-up skills, with experience in working with technology.
A valid driver's license.
Must pass background check and hair follicle drug screen.
CDJR experience is required. If you're dependable, customer-focused, and ready to grow with a dealership that truly cares, we want to meet you.
Apply today and become a key part of something special!
An Equal Opportunity Employer
Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Service Advisor- Green Cove Springs
Service advisor job in Green Cove Springs, FL
Tire Outlet is more than a tire store. We're a complete automotive repair business that offers a range of services from tire and oil change services to air conditioning and tire service. Our customers know they can depend on our team of mechanics to fix their vehicles right the first time. No matter what your vehicle needs, you can count on us for exceptional tire and auto services.
The Service Advisor is responsible for selling and promoting all products and services offered by Tire Outlet by following the company's store standards and expectations. They help manage the team and workflow in the shop, and are the manager on duty when the store manager is out.
COMPENSATION: $16-$20/hr -based on expeirence.
Principal Duties and Responsibilities:
Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
Track all new returns, core returns and warranty parts for individual customers
Other duties as assigned
Qualifications:
High School Diploma or equivalent
Prior experience as a Service Advisor is helpful, but not required
Professional appearance and proven ability to work in a process driven environment
Possess valid driver's license
Must be at least 18 years old
Ability to work a minimum of five days per week, including Saturday's
Benefits:
Competitive Bi-Weekly Pay
Tuition Reimbursement, up to $3,000 annually
Paid Vacation and Sick Time
6 Paid Holidays
Medical, Dental and Vision Insurance
Life Insurance (Company paid)
401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for Advancement!
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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