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Service advisor jobs in Palo Alto, CA - 1,984 jobs
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Rental Sales and Service Representative
Ryder System
Service advisor job in San Francisco, CA
The Rental Sales Representative is responsible for acting as the front line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills. Essential Functions Sales & Marketing:Handle sales and sales process for inbound calls as well as outbound solicitation Responsible for executing the business unit's marketing plan Maintain current accurate data within the company's marketing database Maximize rate opportunities within the market place Responsible for generating rental, lease and used vehicle sales leads Maintain and expand relationships with existing customer base Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand Meet overall Ryder market share by successfully executing the sales and marketing initiatives Operations & Asset Management:Responsible for the overall profitably, operations and asset management of a rental location Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction Maintain compliance with company, local, state, federal and other regulatory agencies Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet Customer:Drive profitable revenue growth by maintaining and growing customer relationships Responsible for overall satisfaction for all internal and external customers Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship Communication:Builds constructive and effective relationships with both internal and external customers Maintain composure when addressing stressful situations Clearly articulates Ryder's product and service offerings Additional Responsibilities On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor. Performs other duties as assigned. Skills and Abilities Strong verbal and written communication skills Ability to get both verbal and written communication across that has the desired effect Goal oriented, drive for results, assertive, and deal well with ambiguity Possesses a high degree of initiative Must have high level of energy and be a self-motivated and self-directed person Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments Ability to focus on multiple projects and activities simultaneously Flexibility to operate and self-driven to excel in a fast-paced environment Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Demonstrates customer service skills Qualifications H.S. diploma/GED required One (1) year or more sales experience required DOT Regulated: No Job Category: Sales Support Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Hourly Minimum Pay Range: 22.00 Maximum Pay Range: 25.00 Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ********************* . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************. Current Employees : If you are a current employee at Ryder, please click here (*************************************************** to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here (********************************************** . \#wd$36k-44k yearly est. 2d agoCustomer Service Rep
Ultimate Staffing
Service advisor job in Oakland, CA
Temporary Retail Sales Associate every Saturday - Schedule: 10:30 a.m. - 5:00 p.m. Salary = $29.91 per hour Duties and Responsibilities Greet and welcome visitors; offer helpful directions to a variety of offerings. Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems. Offer personalized welcoming experiences that promote belonging and empower participation and connection. Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.$29.9 hourly 6d agoCustomer Service Representative
Azazie, Inc.
Service advisor job in San Jose, CA
About Us: AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options. Job Summary: Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels. * Please note: We are only recruiting local candidates at this time to accommodate an in person schedule. The employee will come into San Jose location 4 times a week. Schedule: Monday - Friday, 7:30AM- 4:30PM Responsibilities: Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours. Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us. Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns. Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively. Competency and initiative to meet and exceed the department metrics and individual performance goals. Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry. Skills/Talents you have: Analytical, problem solver and critical thinker. Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy. Team player that is willing to take initiative to support customers, other agents and supervisors. Adaptability to thrive in a fast-paced ever changing work environment. Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers. Positive attitude with a desire to learn and share ideas in a collaborative work environment. Clear and concise communicator within customer interactions and across different departments. Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results. Excellent time management skills. Customer-focused with strong interpersonal and tech savvy skills. Qualifications: Customer Service Experience: 1 year (Preferred) Fluency in English. Additional languages a bonus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application) Experience with AI Intercom, Slack or other CRM software is a plus. Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software. Excellent written and oral communication skills. Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs. Customer-focused and can demonstrate mastery of customer service skills. Ability to maneuver between multiple tasks. Benefits: 100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period Paid vacation days and sick leave Paid Holidays + Floating Holidays 401k Free snacks and drinks in office Employee discount Company engagement events Monthly departmental CS appreciation lunches Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision. Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.$32k-42k yearly est. 3d agoClient Specialist - Livermore
Theory
Service advisor job in Livermore, CA
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Client Specialist is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies. The Responsibilities: Demonstrate strong business acumen through KPI's; partnering with the store leader to develop and support business driving strategies inclusive of analyzing available sales reports and data. Partner with the store leader to propose events/incentives that will continue to grow the customer base, with particular emphasis on building the local market. Ambitious; proactively seek to exceed/achieve customer expectations to secure an annual $1 million book. Act as a Brand ambassador; an expert in product and craftsmanship. Partner with the SSC CRM team to curate and produce client lists to ensure Tulip Influenced Sales. Continuously seek to enhance customer journey, provide expert knowledge of brand history, product and Theory for Good commitments. Manage client databases; ensure the team maintains constant client communication through utilizing their clienteling tools. Resolve all client problems and complaints quickly and effectively. Partner with SSC to drive VOS initiatives i.e. GWP & retail event marketing. Demonstrate strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful. Actively participate in community/store activities. The Essentials: 5-7 years of proven experience of working in a similar position ideally for a premium or luxury brand. Mandarin Chinese language fluency strongly preferred KPI focused, experience of driving sales to meet or exceed commercial targets. Dynamic interpersonal and communications skills, both verbal and written. Highly- motivated by driving business in a fast-paced, innovative environment. Business owner mindset with an entrepreneurial spirit; able to confidently make and suggest solutions, driving change where appropriate. Independent work ethic, time management skills, and personal accountability. Computer skills to operate a point of sale system, experience with teamwork is a plus. Demonstrable experience of partnering with corporate stakeholders such as Buying and Merchandising, Communications, HR, and Finance. Demonstrable customer management experience, able to drive clienteling initiatives and customer experiences to meet commercial expectations. Working knowledge of (list computer programs we use and spreadsheets). Salary range: $21/hr - $23/hr* *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Theory.com and Helmutlang.com. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.$23 hourly 4d agoImaging Services Assistant Manager
Cornerstone Staffing Solutions, Inc.
Service advisor job in San Jose, CA
Full-Time | Competitive Pay | Leadership Opportunity in Outpatient Care Are you an experienced Imaging Technologist with strong CT expertise and a passion for leading high-performing clinical teams? Cornerstone Staffing Solutions is partnering with a respected outpatient healthcare organization to find an Imaging Services Assistant Manager who will help oversee daily department operations while supporting high-quality patient care. If you thrive in a collaborative environment, enjoy mentoring technologists, and have a strong foundation in CT and multimodality imaging workflow, we encourage you to apply. Position Summary The Imaging Services Assistant Manager supports the Imaging Services leadership team in coordinating day-to-day operations across multiple diagnostic imaging modalities. This role includes supervising technologists and support staff, ensuring efficient clinical workflows, maintaining regulatory compliance, promoting quality standards, and delivering an exceptional patient experience. This position also performs hands-on imaging duties as needed (within scope of certification), with significant emphasis on Computed Tomography (CT). Key Responsibilities Operational Leadership • Assist in managing daily operations of the imaging department to ensure smooth, timely patient flow. • Support staffing oversight including scheduling, workload distribution, onboarding, mentoring, and performance guidance. • Maintain a culture of safety, service excellence, and team collaboration. Clinical & Technical Duties • Perform imaging procedures within licensure scope, with required competency in Computed Tomography (CT). • Support additional modalities such as X-Ray, Ultrasound, Mammography, or DEXA depending on certifications. • Ensure equipment functionality, coordinate maintenance, and uphold quality control standards. • Promote consistent adherence to imaging protocols and established clinical best practices. Regulatory & Quality Compliance • Assist with maintaining readiness for regulatory inspections and accreditation reviews. • Support department documentation, QA audits, safety protocols, and compliance programs. • Participate in continuous improvement initiatives that enhance patient safety and imaging quality. Communication & Collaboration • Work closely with technologists, physicians, radiologists, and administrative personnel. • Communicate workflow changes, department updates, and performance expectations to staff. • Provide operational insights to leadership to support planning, budgeting, and departmental goals. Required Qualifications • Associate degree in Radiologic Technology or equivalent educational background. • Active ARRT certification and state Radiologic Technologist license. • Computed Tomography (CT) certification or documented CT competency is required. • Current BLS certification. • Experience performing imaging procedures in a CT environment. • Prior leadership experience (lead tech, charge tech, or supervisory role) strongly preferred. • Proficiency with PACS, RIS, and EMR systems. • Strong communication, leadership, and problem-solving skills. Preferred Qualifications • Experience overseeing or supporting multiple imaging modalities. • Familiarity with quality control programs, imaging accreditation processes, or regulatory standards. • Ability to manage multiple priorities in a fast-paced clinical setting. Schedule & Work Environment • Full-time position, primarily weekday shifts. • May require occasional flexibility based on departmental needs. • Role involves standing, moving equipment, and assisting patients during procedures. Why Work With Us? • Competitive pay and opportunity for advancement • Supportive leadership environment • Exposure to a wide range of imaging modalities • Meaningful role contributing to patient care excellence$39k-53k yearly est. 5d agoWellness & Member Experience Associate
YMCA of San Francisco
Service advisor job in San Francisco, CA
A leading nonprofit organization is seeking a Membership Associate to enhance the member experience at their San Francisco branch. This role involves engaging with members, managing membership accounts, and ensuring a welcoming and inclusive environment. The ideal candidate will have a high school diploma, customer service experience, and availability during various shifts. The position offers a salary range of $18.67 - $22.00 per hour and the chance to impact the community positively. #J-18808-Ljbffr$18.7-22 hourly 5d agoService Consultant
Hyundai Motor America
Service advisor job in San Leandro, CA
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information Carnamic Auto Group is a family business with locations throughout the Bay Area We are looking for experienced and enthusiastic team members to help assist customers with auto service needs. We have the most experienced team to learn from and develop a long prosperous career. Our customers need an assertive, discerning, and caring advisor to help with all of their auto needs. We also have a brand new ground up state of the art Dealership being built. Come be a part of a winning team. 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Employment Position: Full Time Salary: $72,000.00 - $125,000.00 Yearly Salary is not negotiable. Zip Code: 94577$72k-125k yearly 1d agoPost Closing Servicing Specialist - Contract
Point Digital Finance
Service advisor job in Palo Alto, CA
***Please note this is a four-month contract*** 100% Onsite in Palo Alto, CA About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals. ✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we're scaling fast! You have the opportunity to join us at a pivotal stage. ✨ Game-changing Product: We're building a category defining company in home equity. We've earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers. ✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area. ✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture. About the role We are seeking a Post Closing Servicing Specialist on a 4-month contract basis (with the possibility of extension depending on business needs). You will be responsible and accountable for all aspects of review, preparation, recording, accuracy timely submission, and maintenance of all Closing Documentation. You will assist in all aspects of internal controls, status, and reporting of all physical and e-recording of all closing documents. In this role, you will work with banks and title companies to resolve issues in recording. You will assist in monitoring the vendors' document recording processes, as well as contribute to internal reporting on the status of the recorded documents. You will also assist in providing Servicing support as needed. This role will report to the Post-Closing Team Lead. Your responsibilities Receive and review physical closing documents. Prepare packets for shipment to custodians. Receive electronic and physical recorded documentation and final title policies. Report issues related to the recording of all closing documents. Regularly liaise with title companies and other vendors involved in the recording process. Work with custodians to resolve any exceptions. Be the first point of contact for document-related inquiries and questions as they arise. Perform other duties as assigned by manager. Cross-train in other functions and assist as needed. About you High School diploma or equivalent. 1-2 years of document handling or processing experience, preferably in real estate or banking. Notary Public certification is preferred. Basic skills in Google Docs and Google Sheets or Microsoft Office equivalent are required. Willing and able to work in the office 5 days a week. Knowledge of real estate documents, title insurance, or escrow functions is a plus. Experience communicating with and interacting with title companies, counties, and external counterparties in the real estate recording process. Willing to learn new systems and processes as the team grows and adapts to new tools and techniques Strong attention to detail, prioritization, and organization skills; able to work at a pace that ensures that established deadlines are met. Ability to handle multiple projects in a fast-paced, hyper-growth environment. Ability to work with cross-functional groups throughout all levels within the organization and participate in the problem-solving process. Desire to continuously improve and a positive, "can-do" approach. Solid verbal and written communication skills. Solid interpersonal and customer service skills. Our benefits NA for contract role Compensation at Point will be determined by skills and experience. Point has identified the expected annual hourly range for this role at this level to be: $21.63 - $28.84 At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation. Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.$38k-56k yearly est. Auto-Apply 60d+ agoService Advisor
Dana Meyer Auto Care
Service advisor job in Albany, CA
Automotive Service Advisor - No Weekends | Independent Shop | Albany, CA Dana Meyer Auto Care - Albany, CA Full-time | Monday-Friday | Competitive Pay + Uncapped Bonus Join a respected, independent repair shop that's been earning trust since 1975. At Dana Meyer Auto Care, we believe in honesty, quality, and relationships. Our team takes pride in helping customers understand their vehicles, doing the job right, and keeping the process simple and transparent. What You'll Do Greet customers and guide them through the repair process. Communicate clearly and honestly about vehicle needs and options. Prepare accurate estimates and close approved work. Coordinate with co-workers to manage workflow and deadlines. Keep customers informed and ensure a 5-star experience from start to finish. What We're Looking For Experience as a Service Advisor or in a customer-facing automotive role. Strong communication and people skills - you build trust fast. Organized, detail-oriented, and comfortable multitasking. Basic understanding of vehicle systems (ASE knowledge a plus). Team-focused attitude - no egos, no drama. What We Offer Competitive base pay + performance bonuses (no cap) Monday-Friday schedule - no weekends Vacation time, holidays, and training opportunities Steady work year-round with a loyal customer base A positive, professional shop culture where your voice matters If you're ready to work with a shop that values integrity, teamwork, and long-term relationships - we want to meet you! ?? Apply today - send your resume or stop by Dana Meyer Auto Care, Albany, CA.$86k-124k yearly est. 60d+ agoService Advisor at Capitol Chevrolet
Capitol Chevy Austin
Service advisor job in San Jose, CA
Capitol Chevrolet proudly named a Chevrolet ‘Dealer of the Year' is searching for talented sales professionals to join their team. DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for sales/service professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. There's a reason why Capitol Chevrolet sells more electric vehicles than any dealership in the country. As a Service Advisor, you will create a world-class automotive retail experience by thoughtfully assessing the wants and needs of your guests in the service department. What you'll be working on: Greet guests, determine their needs, and coordinate vehicle repairs using X-Time and CDK Meet guests' needs throughout the entire service process Write Repair Orders, coordinate check-in and delivery processes, build and communicate repair estimates, follow-up on the progress of repairs, and update guests regarding their service repairs Contact guests regarding any changes in the estimate or promise time, explain cost and time requirements in detail, and obtain proper authorization before any additional repairs are performed Advise guests on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus What you need to bring to the table: Commitment to excellent guest experience - on the phone/email, in the store, and after purchase 1-year of previous Service Advisor experience Valid state driver's license and good driving record (no major violations) X-Time and CDK experience is a plus Availability to work evenings and weekends Salary: $36,000-$150,000/annually *Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics. Industry Leading Benefits: Values-driven culture and team built on integrity, caring, performance and efficiency Continuous career development and advancement opportunities Comprehensive benefits package (Medical, Dental, Vision) 401k with company match Employee Assistance Program with free telemedicine and mental health resources Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package More about DGDG: The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We've been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, “best-in-class" dealership experience. DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart. “Be happy” is much more than a slogan. It's a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we'd be happy if you joined us! DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy* We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *************************************$36k-150k yearly Auto-Apply 2d agoCustomer Service Representative Sales Associate
Santa Cruz Appliance Repair
Service advisor job in Santa Cruz, CA
Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Training & development Job Summary Santa Cruz Appliance Repair is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Help customers with appliance sales purchase Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Qualifications: Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Able to lift 75 lbs. Benefits/Perks Full time position with benefits Growth and Career Advancement Opportunities Great Working Environment 401(k) matching Health and dental Aflac supplemental insurance Paid holidays and paid sick$39k-54k yearly est. 10d agoEnvision Service Consultant/Advisor
Envision Motors of Milpitas
Service advisor job in Milpitas, CA
We are looking for a motivated Service Advisor to join our team! It is the mission of Envision Motors to provide the best retail experience for all our customers, and to provide our employees with the best conditions in which to work in. Our focus on employee experience stems from the realization that the key to any successful business begins with the employee and what drives their ambition. It is our goal to employ the absolute best, most driven, and ethical individuals, who realize that through hard work, one can achieve any goal imaginable. As Envision Motors continues to rapidly grow, we welcome new employees to grow with us. Automotive Assistant Service Advisor - Essential Duties Producing high sales targets. Maintains reporting systems required by general management and the factory. Attends advisor meetings. Monitors the performance of the service and parts departments. Strives for harmony and teamwork within the departments and with all other departments. Understands and ensures compliance with manufacturer warranty and policy procedures. Establishes and maintains good working relationships with customers to encourage repeat and referral business. Fosters professional employee development and coordinates with department managers to determine need for advanced training. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Makes customer satisfaction a department priority, ensuring that service and parts personnel are courteous and respectful in their interaction with customers. Handles customer complaints immediately and according to dealership's guidelines. Administers warranty claims, reviews warranty policy adjustments, understands and applies warranty guidelines, ensures correct processing of claims and communicates warranty information and clarifications to customers. Develops dealership service and parts pricing plans and recommends to dealer or general manager. Works with parts and service managers to find ways to improve the overall profitability of the dealership. Keeps abreast of new equipment and tools available and recommends purchases. Maintains safe work environment. Maintains a professional appearance. Other tasks as assigned. Automotive Service Advisor - Qualifications Experience in the Automotive industry. At least 1 year experience as a Service Advisor at an authorized dealership and not as an Express Advisor. Strong skills in sales. Reynolds and Reynolds knowledge Preferred Able to communicate well with all customers. Must have valid driver's license with a clean record.$51k-113k yearly est. Auto-Apply 60d+ agoService Advisor Stevens Creek Chevrolet
Stevens Creek Elementary Schl
Service advisor job in San Jose, CA
At California Automotive Retail Group, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! Benefits Medical & Dental Insurance Vision Discount Program 401K Plan + Match Paid time off and vacation Life insurance w/AD&D Feature Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Employee Assistance Program Worldwide Travel Assistance Commuter Benefit Health Reimbursement Account Discounts on products and services Above average industry pay Corporate 24-Hour Fitness Rates Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Happiness scores at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary. Oversee administration of warranty claims as well as training and supervising of service department. Set schedules and assigns tasks to service department employees. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. Collaborate with upper management to make service department hiring and discipline decisions. Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.$30k-41k yearly est. Auto-Apply 60d+ agoCustomer Service Reps / Associate / Specialist
Pharmacyclics, An Abbvie Company
Service advisor job in San Francisco, CA
Job Responsibilities Are you dependable? Are you looking for more? If you answered yes then Pharmacyclics is looking for you! We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service. We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company! ***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP! Skills Required Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.$18.5-22 hourly 60d+ agoCustomer Service Advisor
Radius Recycling
Service advisor job in San Jose, CA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: * Promote the Pick-n-Pull Safety Culture. * Be a team player. Work as a member of the team to help the team achieve its goals. * Maintain a high level of integrity. * Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. * Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. * Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. * Follow all company policies and procedures. * Identify when customer interaction requires assistance from management. * Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. * Additional duties as assigned. Qualifications: * Must work safely at all times. * Must have good people skills with an outgoing friendly positive attitude. * Able to work retail hours including overtime, weekends and holidays. * Must have reliable means of transportation. * Must be able to read, write, and speak in the English language. * Bilingual in Spanish a plus, but not required. * Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. * Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. * Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. * Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. * Vision must be sufficient to perform job functions safely as described above. * Able to work on feet (stand and walk) for assigned work shift. Job Conditions: * Exposure on a regular basis to outdoor weather conditions. * Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.$32k-41k yearly est. 21d agoData Entry/Customer Service
Remote Career
Service advisor job in Livermore, CA
It is exciting times within our company as we are currently experiencing a period of rapid growth and expansion. We are looking for an experienced data entry clerk with a focus on on- time delivery, heavy has room for growth within the company. Must be comfortable with electric instrumentation and calibration This is a fantastic opportunity for the candidate who is very motivated, hardworking, articulate, and organized. This position will be highly visible in the organization and will partner directly with company principles, and work closely with various team members throughout the company on a daily basis. Qualifications include: Must be vaccinated Must be proficient with Microsoft Office Suite, ability to work independently, strong computer skills, flexible and reliable. Must have experience working in a small office environment. Clean driving record. Must pay close attention to detail Ability to read purchase orders, invoices and sales orders Able to pass a drug screen and criminal background check Documentation of eligibility to work legally in the US required Full Time Position With benefits Email Resumes Only...$31k-39k yearly est. 60d+ agoAutomotive Service Advisor (Experience required)
Infiniti of San Jose
Service advisor job in San Jose, CA
Job Description The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers. Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at United Auto Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development. Benefits: Competitive Salary Medical, Dental, Vision 401K Essential Duties & Responsibilities: Maintain Customer Satisfaction Index (CSI) rating as set by service manager. Maintain the prescribed standard for “hours per customer repair order written” Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon. Communicate with customer to determine the nature of their mechanical problem(s). Obtain accurate customer and vehicle data. Test-drive vehicle as necessary. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications. Lift the hood of every vehicle and look underneath for potential additional repair needs. If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible. Notify dispatcher of incoming work. Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval. Establish each customer's method of payment. Obtain approval of credit, if necessary. Obtain customer's signature on repair order; provide customer with a copy. Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner. Handle telephone inquiries regarding work in process and appointments. Compare final invoice with original repair order. Analyze quality control report to ensure that work is completed as requested to reduce comebacks. Deliver vehicle to customer and answer any questions. Maintain follow up program on additional items found in need of repair. Attend meetings as scheduled. Establish and maintain good working relationships with customers to encourage repeat and referral business. Ensure that work areas and customer waiting areas are kept clean. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.$49k-62k yearly est. 25d agoTechnical Services Consultant
Tech Firefly
Service advisor job in San Jose, CA
The Technical Services Consultant provides specialized support for our Sales teams by troubleshooting complex deals and incentive contract and program issues related to Ad products. Please note: this is an SME role where "technical" refers to your deep, specialized knowledge of our deal ecosystem, incentive structures, internal sales tooling, and operational processes (not engineering or coding). In this role, you'll collaborate with Sales, Operations, Engineering, and Finance to analyze root causes, recommend strategic solutions, and ensure deals and incentive requests are accurately configured and fully compliant with policy. Must be able to work in office in San Jose, CA Starting Pay: $28/hour on W2 plus benefits Responsibilities Work from a ticketing system to troubleshoot and resolve deal-related issues across incentive programs, contract structures, and ad product configurations. Analyze and interpret complex contracts to ensure alignment with internal policies, system capabilities, and product requirements. Serve as a subject-matter expert on deals and incentive workflows, revenue-impacting processes, and internal tools and systems. Support internal sales tools by investigating workflow breakdowns, identifying usability or configuration gaps, and partnering with technical teams on solutions. Document recurring issues and contribute regularly to process improvements, tool enhancements, and internal knowledge bases. Ensure team SLAs are consistently met or exceeded, and maintain accurate, up-to-date project trackers. Create new training materials related to the deals and incentives ecosystem. Perform other duties as assigned to support critical business objectives. Requirements Bachelor's degree in Business Administration, Economics, Communications, Information Systems (MIS), Operations Management, or a related quantitative field. Exceptional analytical and problem-solving skills with a high degree of rigor and attention to detail; demonstrated ability to break down complex business issues and propose practical, data-backed solutions. Comfort interpreting, analyzing, and applying complex contract terms, deal structures, and business rules/policies in a technical context. Excellent written and verbal communication skills, with proven ability to clearly articulate complex operational and technical issues to both technical and non-technical stakeholders. Strong commitment to good customer service and a seller-first mindset, ensuring empathetic and effective resolution for internal partners. Proven ability to work cross-functionally and manage multiple competing priorities in a fast-paced, high-stakes environment. At least a pre-intermediate proficiency in Google Sheets or Excel. A strong process-oriented mindset and a demonstrated interest in optimizing workflows and driving operational efficiency. Ability to work well independently with minimal supervision. Preferred Requirements Familiarity with CRM or internal sales tools. Experience working with sales operations, revenue operations, ad products, incentives, or contracting. Prior experience working in a corporate setting or in a technical support role. Benefits Subsidized Medical, Dental and Vision Insurance Life Insurance 401k Paid Time Off Employee Assistance Programs$28 hourly Auto-Apply 20d agoService Writer
Livermore Ford
Service advisor job in Livermore, CA
*We are only looking for FORD or LINCOLN Advisors. If you have experience with another OEM, we appreciate your interested but you will not be contacted for an interview. We're looking for a Service Writer to join our dealership's service team. In this role, you'll be the primary point of contact for customers needing vehicle service and repairs, ensuring a smooth, efficient, and customer-focused experience from start to finish. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Benefits: Highly competitive compensation Paid training and development Medical, Vision and Dental Benefits 401(k) with company match Free College education courses for employees and their immediate family members Employee discounts Excellent culture Room for growth Responsibilities: Greet customers, listen to their service needs, and create accurate repair orders Maintain strong customer relationships and deliver consistent communication throughout the repair process Monitor progress of repairs and keep customers updated regularly Coordinate with technicians on timelines, parts needs, and job completion Maximize service department profitability by identifying and offering recommended services and promotions Uphold ethical standards and dealership policies Participate in quality control and help develop standard operating procedures Maintain a clean, professional, and organized work environment Requirements: High school diploma or equivalent Valid driver's license with a clean driving record Automotive service advisor experience required Completion of service advisor/customer satisfaction training preferred Fluent in English with strong communication and multitasking skills Proficiency with computers and dealership management systems Ability to stay focused and productive in a fast-paced, interruption-heavy environment We are an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. Discrimination of any kind is not tolerated, and we welcome applicants from all backgrounds to apply.$36k-62k yearly est. Auto-Apply 60d+ agoFinancial Services Consultant 1
Sandia Laboratory Federal Credit Union
Service advisor job in Livermore, CA
This role is a front-line member facing position that handles daily financial transactions, analyzes member's needs, performs consultative selling for our financial products, and ensures a smooth onboarding and membership experience. Support the credit union's mission, vision, and service standard. The role requires a high degree of integrity, compliance with regulatory standards, and a strong focus on delivering exceptional member service. Essential Job Duties: Teller Duties Processes member transactions accurately and efficiently, including deposits, withdrawals, loan payments, and check cashing Processes various transactions and answer member account inquiries. Post transactions to member's account and maintain member records. Balances cash drawers at the beginning and end of shifts to ensure accuracy Balances cash drawer and other transactions correctly and according to standard operating procedures Issues cashier's checks, money orders, and bank drafts Verifies and reconcile daily transactions to maintain accurate records Proactively educates members of our products and services Member Service Duties: Resolves any issues and problems faced by members, providing timely and regular updates. Maintains a high level of professionalism and confidentiality in all member interactions. Assists members with the following: Deposit Accounts: Opening, closing, maintaining accounts and certificate of deposit. Monetary Transactions: Share draft orders, stop payments, statement copies, check deposits, and cash deposits/withdrawals. Deposit Services: Safe deposit boxes, direct deposits and payroll distributions, ATM/check card orders, pin numbers, and notary services. Loans: Credit card, loans, and bill payments Business Accounts- Open DBA, sole- Proprietor, LLC's and Corporations. IRA and Fiduciary transactions Upholds the Credit Union's compliance with the Bank Secrecy Act (BSA), which includes compliance with the Customer Identification Program and anti-money laundering policies and procedures. Reports unusual or suspicious activity in writing to the Risk, Legal and Compliance Department. Complete Currency Transaction Reports (CTRs) and submit them to the designated internal department for quality control in a proper and timely manner. Ensures all member interactions and transactions are conducted with integrity and in compliance with applicable laws and regulations. Performs other duties as assigned. Financial Sales Duties: Develops and maintains strong relationships with members, understanding their needs and providing tailored financial products and solutions. Engages with members to understand their financial situations and short-term and long-term financial objectives. Performs consultative selling to offer personalized products to members to help them achieve their financial goals. Collaborates with other departments, such as Investment Services, Consumer Lending, Mortgage and Business lending, to provide comprehensive financial guidance. Promotes financial products and services that are suitable for members based on their needs. Identifies opportunities for account and membership growth and cross-selling additional products or services. Maintains knowledge around products and services offered. Requirements Required Skills/Abilities: Excellent interpersonal and communication skills Excellent organizational skills and attention to detail. Strong proficiency with Microsoft Office applications. Familiar and comfortable with information technology, particularly digital means of communication. Strong verbal/written communication skills Adaptability and willingness to learn new skills and technologies Ability to manage multiple tasks and prioritize effectively in a fast-paced environment Knowledge: Ability to become thoroughly knowledgeable of Credit Union products and services, features, and benefits. Education and Experience: Minimum one year experience in financial industry or consultative sales role or related experience Minimum high school diploma, or more than one year of related experience. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Needs to be flexible with schedule to meet the needs of the organization and membership. Must be able to lift 20 pounds at times. Salary Description $23.00-$25.00 (Depends on Experience)$28k-34k yearly est. 10d ago
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Learn more about service advisor jobs
How much does a service advisor earn in Palo Alto, CA?
The average service advisor in Palo Alto, CA earns between $28,000 and $94,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Palo Alto, CA
$51,000
What are the biggest employers of Service Advisors in Palo Alto, CA?
The biggest employers of Service Advisors in Palo Alto, CA are:
- SAP
- AutoNation
- Swickard Auto Group
- Tesla
- Cardinaleway Automotive
- Fremont Ford
- Price Family Dealerships
- Toyota 101
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