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Service advisor jobs in Pasco, WA - 265 jobs

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  • Service Advisor

    McCurley Integrity Dealerships LLC

    Service advisor job in Pasco, WA

    McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations Automotive Service Advisor McCurley Subaru has recently moved into a newly expanded state-of-the-art facility and is searching for a Service Advisor at our Chevy location. We are a fast-paced service department with an established clientele and we are looking for an energetic individual to lead and manage an experienced team of Technicians. Candidate must have exceptional verbal communication skills and proficient computer skills. Knowledge of automobile repair and maintenance is required. Valid driver's license with an acceptable driving record is required. 2 years' service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures as well as keeping an eye toward enhancing shop flow and efficiency. Duties and Essential Job Tasks: Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance. Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information. Verify that work is properly diagnosed and performed. Input and maintain accurate vehicle and customer information in the system. The ability to stay organized and efficient each day. Use telephone, email and other means to effectively communicate with customers, vendors and co-workers. Schedule and monitor appointments to enhance shop flow. Maintain a professional appearance of yourself and your work area at all times. Competency Statement(s) Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. Working Under Pressure - Ability to complete assigned tasks under stressful situations. Annual Pay ranges from $50,000.00 to $95,000.00 annually. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $50k-95k yearly Auto-Apply 25d ago
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  • SERVICE ADVISOR

    McCurley Dealerships

    Service advisor job in Pasco, WA

    Job Description McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations Automotive Service Advisor McCurley Subaru has recently moved into a newly expanded state-of-the-art facility and is searching for a Service Advisor at our Chevy location. We are a fast-paced service department with an established clientele and we are looking for an energetic individual to lead and manage an experienced team of Technicians. Candidate must have exceptional verbal communication skills and proficient computer skills. Knowledge of automobile repair and maintenance is required. Valid driver's license with an acceptable driving record is required. 2 years' service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures as well as keeping an eye toward enhancing shop flow and efficiency. Duties and Essential Job Tasks: Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance. Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information. Verify that work is properly diagnosed and performed. Input and maintain accurate vehicle and customer information in the system. The ability to stay organized and efficient each day. Use telephone, email and other means to effectively communicate with customers, vendors and co-workers. Schedule and monitor appointments to enhance shop flow. Maintain a professional appearance of yourself and your work area at all times. Competency Statement(s) Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. Working Under Pressure - Ability to complete assigned tasks under stressful situations. Annual Pay ranges from $50,000.00 to $95,000.00 annually. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $50k-95k yearly 26d ago
  • SERVICE ADVISOR

    McCurley

    Service advisor job in Pasco, WA

    McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations Automotive Service Advisor McCurley Subaru has recently moved into a newly expanded state-of-the-art facility and is searching for a Service Advisor at our Chevy location. We are a fast-paced service department with an established clientele and we are looking for an energetic individual to lead and manage an experienced team of Technicians. Candidate must have exceptional verbal communication skills and proficient computer skills. Knowledge of automobile repair and maintenance is required. Valid driver's license with an acceptable driving record is required. 2 years' service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures as well as keeping an eye toward enhancing shop flow and efficiency. Duties and Essential Job Tasks: * Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance. * Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information. * Verify that work is properly diagnosed and performed. * Input and maintain accurate vehicle and customer information in the system. * The ability to stay organized and efficient each day. * Use telephone, email and other means to effectively communicate with customers, vendors and co-workers. * Schedule and monitor appointments to enhance shop flow. * Maintain a professional appearance of yourself and your work area at all times. Competency Statement(s) * Accuracy - Ability to perform work accurately and thoroughly. * Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. * Customer Oriented - Ability to take care of the customers' needs while following company procedures. * Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. * Working Under Pressure - Ability to complete assigned tasks under stressful situations. Annual Pay ranges from $50,000.00 to $95,000.00 annually. We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $50k-95k yearly 26d ago
  • Service Advisor

    Lum's Auto Center

    Service advisor job in Walla Walla, WA

    Automotive Service Advisor Are you a people-person who thrives on problem-solving and teamwork? Do you take pride in helping others and enjoy being part of something bigger than yourself? Walla Walla Toyota is looking for an enthusiastic, community-minded Automotive Service Advisor to join our fast-paced service team. Our Service Advisors are the friendly faces and trusted voices of our dealership. They guide customers through their service experience-from understanding their needs to explaining recommended repairs-and help ensure every visit is smooth, transparent, and stress-free. At Walla Walla Toyota, we believe that happy employees make happy customers. Our team is passionate about creating lifetime relationships, delivering award-winning service, and making every customer feel like part of the family. We take pride in giving back to our community through partnerships with local organizations like the Walla Walla Public Schools Foundation, Walla Walla Police Foundation, and Blue Mountain Action Council. If you're fun, loyal, empathetic, and driven by great customer service, we'd love to have you on our team. What You'll Do: Be the welcoming, professional first point of contact for our service customers. Listen carefully to customer concerns and help identify the best service solutions. Communicate clearly and honestly about repair needs, timelines, and costs. Work closely with technicians and other departments to keep customers informed. Provide accurate estimates and process payments at completion. Stay organized with scheduling, repair orders, and customer follow-up. Maintain our reputation for integrity, courtesy, and exceptional care. What We Offer: Income potential of $4,000-$8,000 per month (commission-based, no cap on earnings) Medical Insurance (Employer pays 90% of employee premium; family coverage available) Dental and Vision Insurance 401(k) Paid Time Off & Holidays Employee Discounts and Demo Program Holiday Savings Plan & Employer Donation Matching Referral Bonuses and Paid Training Opportunities A fun, supportive, and professional work environment where your success is celebrated Schedule: Full-time, Monday-Friday, day shift Join a team that believes in doing the right thing, working hard, and having fun while we do it. Apply today and see why so many of our customers-and employees-call Walla Walla Toyota home. Qualifications Service Advisor Requirements: Excellent written and verbal communication skills. Highly organized, with an ability to learn quickly. Proficient with Microsoft Office software and the internet. Professional and personable demeanor. Driver's License with acceptable driving record. Ability to pass a criminal background check and pre-employment drug screen. Take a U-Turn from the usual and apply to work for us today! The Lum Family of Dealerships. CARS. KINDNESS. COMMUNITY.
    $4k-8k monthly 14d ago
  • Service Advisor

    Blue Compass RV Pasco

    Service advisor job in Pasco, WA

    Start Your Adventure with Blue Compass RV - Now Hiring a Rockstar Service Advisor! Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that's all about freedom, exploration, and adventure? At Blue Compass RV, we don't just sell RVs we help families create unforgettable memories. And now, we're looking for a Service Advisor who's ready to take customer service to the next level. Why You'll Love It Here: At Blue Compass RV, we believe in growing people, not just careers . Whether you're experienced or eager to break into the RV world, we offer a fun, fast-paced environment where no two days are ever the same. We invest in YOU with top-notch training, strong leadership, and endless opportunity for advancement. COMPENSATION: $65k-$75k WHY BLUE COMPASS RV: Training and Development Programs Structured Career Path Medical, dental, vision, disability, FSAs, and life insurance Paid Time Off and paid holidays 401K Pet Insurance 5-day work week Gas Discount Employee Assistance Program Referral Program Legal Coverage Identity Theft Protection And so much more…. THE ROLE: Be the go-to guide for our service customers, delivering exceptional support with a smile Communicate with confidence - explaining repairs, services, and timelines in a clear, friendly way Coordinate with our talented technicians to keep RVs rolling and customers happy Juggle multiple tasks while keeping your cool (and maybe a cup of coffee) Keep service records accurate and up to date - because details matter! Be part of a team that's more like a family. We've got your back every step of the way. WHAT WE ARE LOOKING FOR: People who love helping people - simple as that! A background in customer service, automotive, or RV is awesome, but not required Strong communication skills and a positive, can-do attitude Someone who thrives in a fast-moving, dynamic environment Computer skills and the ability to stay organized like a pro TRAINING AND CAREER GROWTH: At Blue Compass RV, we offer training like no other in the industry. Whether you're just starting out or have years of experience, we're committed to helping you level up your skills and grow your career. We don't just train you-we invest in your future. WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us. Join the Blue Compass RV family and help us keep America's adventures rolling. Apply now and start your journey today! Blue Compass RV - Where your career hits the open road.
    $65k-75k yearly Auto-Apply 18d ago
  • Hazardous Materials & Waste Professional 3 - Field Services

    Pacific Northwest National Laboratory 4.5company rating

    Service advisor job in Richland, WA

    At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our directorates related to Mission Support & Operations include Office of General Counsel, Business Services, Communications and External Engagement, Operational Systems, Communications and Information Technology, and Performance Management. The Operational Systems Directorate (OSD) leads delivery of PNNL's 10-year, $1.2 billion campus construction portfolio- the single largest construction and modernization effort in the Laboratory's history. OSD oversees operations and facility services, maintenance, and infrastructure planning. A team of nearly 800 staff comprise OSD, spanning in a wide range of disciplines, including craftspeople, engineers, construction professionals, technicians, scientists, administrators, and specialists. Together, they ensure that PNNL's assets, services, and OSD-led programs are managed and performing safely, securely, reliably, effectively, and efficiently. The directorate stewards more than $250 million in annual budget authority; managing more than 2.5 million square feet of facility space across two campuses; overseeing approximately 200 regulatory program areas; and executing a multi-million-dollar facility and infrastructure project portfolio. The mission of the Environment, Health, Safety and Security (EHS&S) Division is to minimize risks, assure compliance with regulatory standards, and promote a culture of safety, health, and environmental stewardship. EHS&S focuses on reducing environmental impact, promoting employee health, preventing workplace incidents, and safeguarding physical and information security. Core functions include risk assessment, safety training, environmental stewardship, health monitoring, emergency preparedness, and implementing security measures. EHS&S fosters a culture of safety, maintainability, and continuous improvement, ensuring operational efficiency, regulatory compliance, and long-term organizational resilience. Responsibilities Serves as a technical expert in the management of assets (property, chemicals, biological materials, radioactive materials, etc.) and wastes at the Laboratory. The overall objective of this position is to provide secure, compliant and efficient leadership in asset lifecycle and waste management as well as packaging and transportation of hazardous materials. This position is responsible for providing oversight to ensure facility and project compliance with statutes, regulations, and policies. Position can represent the Laboratory during inspections from outside agencies such as the Dept. of Ecology, EPA and USDOT. Develops solutions to complex problems which require the regular use of ingenuity and creativity. Identifies improvement/efficiency opportunities in area were assigned as Subject Matter Expert (SME). This position will have the following key responsibilities and accountabilities: * Provide research and maintenance staff with a point of contact and conduit to answer and resolve questions and concerns related to the responsible disciplines. Materials and Waste Management * Manage waste storage areas (90-day, SAA, radioactive) proactively, independently, and compliantly. * Be cognizant of chemical, biological and radioactive material inventories, customer needs, and all business and operations systems/requirements, including the understanding of facility operating boundaries and managing these inventories within acceptable limits. * rack, monitor, reconcile, and report inventory status and trends with recommendations for action including performance metrics management. * Coordinate materials acquisition, unwanted inventory disposition, including transfer/sharing. * Serve as the material balance area custodian for nuclear material inventories. Environmental Management * Perform drinking and waste water sampling, equipment calibrations and ordering supplies. Property Management * Identify, tag and track inventory status of PNNL personal property. Coordinate annual Wall-to-Wall asset inventory to effectively manage property. Facility Operations * Perform and/or schedule for calibrations on several pieces of equipment. * Provide safety oversight of contractor work. * Function as a member of the Building Emergency Response Organization as the Chemical Hazards Assessor and participate in emergency activities and drills. Transportation * Perform Department of Transportation Hazardous Materials Shipping responsibilities and assist staff when shipping radioactive and non-radioactive materials via ground, air or water. Qualifications Minimum Qualifications: * BS/BA and 5 years of relevant experience -OR- * MS/MA or higher and 3 years of relevant experience Preferred Qualifications: * Bachelor's degree in a science-related field. * Experience handling, packaging, labeling, and transporting hazardous or regulated waste, including spill response. * Experience performing environmental field work in laboratory, industrial, or facilities environments. * Experience posting and managing waste accumulation areas in accordance with state and federal regulations. * Experience with excess property or surplus material management. * Working knowledge of environmental, safety, and waste regulations (e.g., RCRA, EPA, OSHA). * Completion of hazardous materials or waste operations training (e.g., RCRA, HAZWOPER). Additional Information This position requires the ability to obtain and maintain a federal security clearance. A security clearance background investigation includes review of your employment, education, financial, and criminal history, as well as interviews with you and your personal references, neighbors, and co-workers to determine trustworthiness, reliability, and loyalty to the United States. The investigation also examines your foreign connections, drug and alcohol use, foreign influence, and overall conduct. Requirements: * U.S. Citizenship * Background Investigation: Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified matter in accordance with 10 CFR 710, Appendix B. * Drug Testing: All Security Clearance positions are Testing Designated Positions, which means that the applicant selected for hire is subject to pre-employment drug testing, and post-employment random drug testing. In addition, applicants must be able to demonstrate non-use of illegal drugs, including marijuana, for the 12 consecutive months preceding completion of the requisite Questionnaire for National Security Positions (QNSP). Note: Applicants will be considered ineligible for security clearance processing by the U.S. Department of Energy if non-use of illegal drugs, including marijuana, for 12 months cannot be demonstrated. Testing Designated Position This position is a Testing Designated Position (TDP). The candidate selected for this position will be subject to pre-employment and random drug testing for illegal drugs, including marijuana, consistent with the Controlled Substances Act and the PNNL Workplace Substance Abuse Program. About PNNL Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them! At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State-the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab's campus is only a 45-minute flight (or ~3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs. Commitment to Excellence and Equal Employment Opportunity Our laboratory is committed to fostering a work environment where all individuals are treated with fairness and respect while solving critical challenges in fundamental sciences, national security, and energy resiliency. We are an Equal Employment Opportunity employer. Pacific Northwest National Laboratory (PNNL) is an Equal Opportunity Employer. PNNL considers all applicants for employment without regard to race, religion, color, sex, national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws. We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at ****************. Drug Free Workplace PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs. If you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug. If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn. Security, Credentialing, and Eligibility Requirements As a national laboratory, PNNL is responsible for adhering to the Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which require new employees to obtain and maintain a HSPD-12 Personal Identify Verification (PIV) Credential. To obtain this credential, new employees must successfully complete the applicable tier of federal background investigation post hire and receive a favorable federal adjudication. The tier of federal background investigation will be determined by job duties and national security or public trust responsibilities associated with the job. All tiers of investigation include a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws. For foreign national candidates: If you have not resided in the U.S. for three consecutive years, you are not eligible for the PIV credential and instead will need to obtain a favorable Local Site Specific Only (LSSO) Federal risk determination to maintain employment. Once you meet the three-year residency requirement thereafter, you will be required to obtain a PIV credential to maintain employment. The tier of federal background investigation required to obtain the PIV credential will be determined by job duties at the time you become eligible for the PIV credential. Mandatory Requirements Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a "country of risk" without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment. Rockstar Rewards Employees and their families are offered medical insurance, dental insurance, vision insurance, robust telehealth care options, several mental health benefits, free wellness coaching, health savings account, flexible spending accounts, basic life insurance, disability insurance*, employee assistance program, business travel insurance, tuition assistance, relocation, backup childcare, legal benefits, supplemental parental bonding leave, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company-funded pension plan* and may enroll in our 401 (k) savings plan with company match*. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year. * Research Associates excluded. All benefits are dependent upon eligibility. Click Here For Rockstar Rewards Notice to Applicants PNNL lists the full pay range for the position in the job posting. Starting pay is calculated from the minimum of the pay range and actual placement in the range is determined based on an individual's relevant job-related skills, qualifications, and experience. This approach is applicable to all positions, with the exception of positions governed by collective bargaining agreements and certain limited-term positions which have specific pay rules. As part of our commitment to fair compensation practices, we do not ask for or consider current or past salaries in making compensation offers at hire. Instead, our compensation offers are determined by the specific requirements of the position, prevailing market trends, applicable collective bargaining agreements, pay equity for the position type, and individual qualifications and skills relevant to the performance of the position. Minimum Salary USD $108,500.00/Yr. Maximum Salary USD $162,900.00/Yr.
    $108.5k-162.9k yearly Auto-Apply 9d ago
  • Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2

    Domino's Franchise

    Service advisor job in Prosser, WA

    Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $17.13-$18.00 Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed. Responsibilities • Greet every customer • Demonstrate a complete understanding of all menu items and ingredients • Take food orders efficiently and accurately • Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor • Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer. • Clean and stock work area and customer area • Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products • Assist in preparing, cutting and boxing menu items as needed • Receive inventory, move, lift food and beverage products and supplies Key Competencies Excellent organization, prioritization, accuracy and time management skills • Ability to multitask without losing track of things. • Ability to stay focused on highest priority activities in a hectic always-changing environment. • Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work • Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs. Focused to achieving results • Really care about the customer and the experience you are giving them • Proactively works to make things happen, can engage assistance from a variety of sources • Takes direction and course correction in a pro-active manner. • “Can do” attitude toward unfamiliar tasks. • Like to be part of a team Positive attitude, flexible and adaptable • Ability to communicate positively, compassionately and fairly under stressful situations • Positive attitude in the face of challenges uncertainty, and change. Technical knowledge/skills • Strong verbal skills • Confidentiality • Comfortable using POS system Additional Information All your information will be kept confidential according to EEO guidelines.
    $17.1-18 hourly 14d ago
  • Customer Service Specialist - 98052

    Globe Life Ail 4.6company rating

    Service advisor job in Pasco, WA

    Join our team as a Customer Service Specialist in Pasco, WA-help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company. 💼 Full-Time | Weekly Pay | Advancement Opportunities About Us The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we've been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture. Perks & Benefits Weekly pay + performance bonuses Flexible schedule - work from home Full training provided, no experience required Career advancement opportunities Team trips, contests, and events Supportive and positive work environment Job Responsibilities Provide outstanding customer service via phone, video, and email Assist clients with benefits enrollment and account questions Handle confidential information with professionalism Resolve client issues and follow up promptly Maintain accurate records and documentation Requirements Excellent communication & listening skills Self-motivated, adaptable, and reliable Positive attitude and willingness to learn Comfortable working in a remote environment Pay & Career Growth Average first-year earnings: $62k-$80k Annual earning potential grows by ~$25k per year Merit-based promotions - leadership opportunities available 📌 Apply Today! Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps! Equal Opportunity Employer Customer Service Specialist jobs in Pasco, WA - Apply now for remote-friendly roles with career growth, great pay, and training opportunities in the insurance industry
    $62k-80k yearly Auto-Apply 9d ago
  • Customer Service Representative

    Circle K Stores 4.3company rating

    Service advisor job in Connell, WA

    Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $16.66 to $16.66 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $16.7-16.7 hourly Auto-Apply 20d ago
  • Service Advisor - Truck Care

    Love's Travel Stops and Country Stores 4.2company rating

    Service advisor job in Pendleton, OR

    Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately Welcome to Love's! Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. FUNCTIONS: Maintain a safe and clean facility. Greet customers, address vehicle service needs, and document issues. Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments. Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns. EXPERIENCE: Experience: 6 months in customer service or sales preferred. Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations. SKILLS AND DEMANDS: Excellent communication and interpersonal skills with a customer satisfaction focus. Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. Strong organizational and multitasking abilities with attention to detail. Effective teamwork skills. Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Our Culture Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply. Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes: Gemini Motor Transport, one of the industry's safest trucking fleets. Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader. Trillium, a Houston-based alternative fuels expert. TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
    $32k-35k yearly est. 60d+ ago
  • Service Writer

    Equipmentshare 3.9company rating

    Service advisor job in Pasco, WA

    Build the Future with Us - EquipmentShare is Hiring a Service Writer At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something that's never been built before. We're on a mission to transform an industry that's been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We're hiring a Service Writer at our rental facility in Pasco, WA, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction. Service Writers are responsible for scheduling rentals and maintaining customer service standards with customers. Salary range: $19.50-30/hr Factors including past experience and location may affect final compensation rate. Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. Primary Responsibilities Write customer damage work orders, order parts and bill work orders Assist the service manager to manage customer damage and internal work orders Respond to inbound leads and guide customers through the EquipmentShare rental process Expand our existing customer base by building relationships with contractors and construction company principals. Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare. Keep them up- to -date about new or additional ways in which EquipmentShare can help improve their business Promptly respond to and resolve customer inquiries, requests, complaints or other communications Develop new sales strategies and techniques to increase our market share and improve our customer experience Why EquipmentShare? Because we do things differently - and we think you'll feel it from day one. We're a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn't just run our business - it also makes your job easier, safer, and more connected. Whether you're behind the wheel, under the hood, leading a branch, or closing deals - tech supports you , and you drive us forward. We're a team of problem-solvers, go-getters, and builders. And we're looking for teammates who take pride in doing meaningful work and want to be part of building something special. Perks & Benefits Monthly Family Dinner Night - We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply Competitive compensation Full medical, dental, and vision coverage for full-time employees Generous PTO + paid holidays 401(k) + company match Tool and boot reimbursements (role dependent) Gym membership stipend + wellness programs (earn PTO and prizes!) Company events, food truck nights, and monthly team dinners 16 hours of paid volunteer time per year - give back to the community you call home Career advancement, leadership training, and professional development opportunities About You You want to be part of a team that's not just changing an industry for the sake of change - we're transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you're excited about the opportunity to grow within a fast-paced, mission-driven environment. We're looking for people who: See challenges as opportunities Embrace change and continuous improvement Bring energy, effort, and optimism every day Skills & Qualifications Required Skills/Abilities: You're a great listener and care about solving your customer's problems You're energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process You have strong interpersonal and problem-solving skills You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services Education and Experience: 3-4 years of sales experience (equipment sales experience is a plus) High School diploma or equivalent Physical Requirements: This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen A Workplace For All At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative - A Workplace For All - is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life. We value different backgrounds, talents, and perspectives. We want you to feel like you belong here - because you do. EquipmentShare is an EOE M/F/D/V. Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.
    $19.5-30 hourly Auto-Apply 3d ago
  • Truck Rental Customer Service Representative - Pasco

    Enterprise Rent-A-Car 4.4company rating

    Service advisor job in Kennewick, WA

    Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The Enterprise Truck Division of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. This position pays $20.50 / hour and is located at our Pasco Truck location - 4302 N Swallow Ave. Pasco, WA 99301. We offer a robust Benefits Package including, but not limited to: * Paid Time Off, starting with 14 days off in your first year + 6 paid holidays * Health, Dental, Vision insurance; Life Insurance; Prescription coverage * Employee discounts on car rentals, car purchases and much more! * 401(k) retirement plan with company match and profit sharing We have the following schedule available: * Monday: 7:30 am to 4:30pm * Tuesday: 7:30 am to 4:30pm * Wednesday: 7:30 am to 4:30pm * Thursday: 7:30 am to 4:30pm * Friday:7:30 am to 4:30pm * Saturday: OFF * Sunday: OFF Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Responsibilities We are hiring now for immediate openings. Responsibilities include: * Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors * Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned * Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone * Meet and greet customers in a friendly and timely manner * Provide directions and general assistance * Assist to assess condition of rental upon return * Process returns, check-ins and exit kiosk transactions * Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed * Understand and communicate rental terms and conditions, vehicle features and other services * May sell optional protection products, upgrades, fuel options and other additional equipment * Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance * Clean vehicle interior and exterior by hand or by operating washing equipment when needed * Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing * Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications * Must be at least 21 years of age * High school diploma or GED equivalent required * Must have at least 1 year prior customer service retail or administrative support experience * Must have worked 6 months or more at most recent employer * Must have a valid driver's license with no more than 2 civil violations on driving record in the last 3 years * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future DOT Requirements: We are subject to certain Department of Transportation Regulations * All applicants must be at least 21 years of age and be qualified to drive under D.O.T. regulations. Applicants will be required to submit an appropriate medical examiner's certificate, or submit to and successfully complete a D.O.T. medical examination. No moonlighting is allowed (no other paid employment allowed).
    $20.5 hourly Auto-Apply 4d ago
  • Customer Service Advisor, IC

    Mister Carwash 4.1company rating

    Service advisor job in Kennewick, WA

    Come work for us! We're currently seeking a Customer Service Advisor. WHAT YOU WILL DO: Work with an amazing team in a fun environment. Build trusting relationships with customers and recommend products and services that best meet their needs. Create "Wow" moments for our customers by showing your commitment to outstanding service and hospitality in every interaction. Help maintain the location's appearance and cleanliness. Follow all Mister Car Wash safety procedures and policies, including appearance expectations. WHAT YOU NEED: An outgoing personality with strong people and listening skills. The ability to connect with customers. Attention to detail and pride in your work. High energy and interest in being active outdoors in varying temperatures and weather conditions. A strong work ethic and a team-player attitude. Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head
    $31k-36k yearly est. 2d ago
  • Customer Service Representative

    Overhead Door 3.8company rating

    Service advisor job in Kennewick, WA

    Skills/Education Qualifications High School Diploma or GED. One to three years related experience or training; or equivalent combination of education and experience. Mathematical, Reasoning, and Language skills are required. Proficiency in Microsoft Office including Word and Excel. The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location. Answers telephone and directs calls to appropriate department. Processing incoming and outgoing parts. Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen. Compares data entered with source documents to detect errors. Processes purchase orders. Take orders for residential install/service customers. Assist in scheduling and dispatching. Provides backup support for office staff.
    $39k-45k yearly est. Auto-Apply 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    V. Krinitsyn-State Farm Agent

    Service advisor job in Pasco, WA

    Job DescriptionBenefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with V. Krinitsyn - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish (required)
    $33k-42k yearly est. 16d ago
  • Consumer Servicing Specialist I

    Gesa Credit Union

    Service advisor job in Richland, WA

    Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together. Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. Get to know us: About - Gesa Credit Union Role Summary: Under the general supervision of the Consumer Loan Servicing Manager/Team Leader, or their designee, the Consumer Servicing Specialist I provides superior service, assists members with inquiries, requests, and/or problems in a friendly, respectful, courteous, and professional manner. This position will be responsible to ensure compliance with applicable federal and state laws, regulations, and guidelines. What You Will Be Doing: Process and approve loan extensions, modifications, and requests for due date changes in a timely manner. Administer the release of perfected documents on paid-in-full loans within timeframe assigned. Follow up on outstanding titles to ensure perfection of lien in timely manner, according to the guidelines under the federal and state laws. Process all member requests for changes to perfected titles on file. Prepare and process Home Equity LOC/HEIR loan payoff quotes and process the transactions and reconveyances that follow. Facilitate the filing of all claims and all claim proceeds related to a total loss situation on all titled collateral. Process all debt protection claims, life, disability, and involuntary unemployment per guidelines. Research and respond to all Consumer Loan related credit disputes both electronic and Service Desk requests. Maintain any Automated DNA applications related to consumer loan maintenance, such as CPI, SKIP and Paid Ahead loans, and work the accompanying exception reports. Research, verify and correct (as needed) any erroneous or inaccurate loan information in the core operating system. Maintain consumer loan accounts in our core system by reviewing daily, weekly and monthly core reports as assigned. Making any necessary corrections when issues are found. Process and respond to Service Desk Requests in adherence to the Service Standard. Participate in system software testing as it relates to Consumer Loan Servicing functionality as scheduled by the Consumer Loan Servicing Manager/Team Leader. Support all internal and external members' requests for assistance in a courteous, respectful and professional manner. Maintain current knowledge of Credit Union philosophy, products and services. Comply with all Credit Union policies and procedures regarding assignments and responsibilities. Must understand and perform Bank Secrecy Act (BSA) functions as applicable to job responsibilities. Demonstrate compliance with all State and Federal banking regulations, including the BSA. Attend credit union training sessions, conferences, or seminars as approved by supervisor. Speaks clearly and persuasively in positive or negative situations. Listens, probes for understanding and seeks clarification. Responds well to questions. Must demonstrate use of excellent written and oral communication skills. Ability to effectively present information to members and other employees of the Credit Union. Display flexibility and responsiveness while providing the highest quality of service to internal and external members. Continuously keep supervisor informed of member and work concerns, as well as assignment timeframes. Completes task on time or notifies appropriate person with an alternate plan. Proficiently operate standard office equipment, computer programs, lending programs, MS Office, Excel, Outlook and all other related software programs. Display leadership values such as mutual respect, trust and dignity, and act in the best interest of the Credit Union. Lead by example by displaying solid ethics and integrity at all times. Control risk in all assigned areas and perform duties in a safe and sound manner. Maintain and protect all sensitive data utilizing the highest standard of confidentiality and professionalism. Maintain a dependable record of attendance and timeliness. About You: Ability to organize, prioritize and respond simultaneously to multiple tasks and requests. Ability to promote and participate in a cohesive team environment. Ability to effectively communicate ideas and information, both orally and in writing. Ability to professionally interact with members and coworkers at all times. Qualifications What You Will Need: Must have a minimum of a high school diploma. One (1) to five (5) year business work experience or secondary education degree or certification. Support all internal members and co-workers, requests for assistance courteously, respectfully and professionally. Assume all are working in the best interest of the organization. Some travel is required to complete credit union training and/or fulfill duties. Display and maintain courtesy, tact, and diplomacy with current and potential members, peers, and staff. Our Team Member Value Proposition: In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer: Competitive Pay Medical, Dental, Vision, and Life Insurance 20 days/year of Paid Time Off - Plus 10 Paid Holidays! 401(k) Match Incentive Program Tuition Assistance and Student Loan Repayment Commuter Benefits Paid Time Off to Volunteer in the Community Product discounts Engaging Work Environment Rewards and Recognition Programs Full Salary Range: $17.13-$25.99 *While the full earning scale is listed above, Gesa starts our team members at $19.50/hour for this position. Get wise to what's possible with a career at Gesa. Join us! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at ************** or *************** to request an accommodation. Gesa Credit Union reserves the right to revise or change the as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment. Selected candidate(s) must be able to pass a pre-employment credit/background check. Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran. Equal Employment Opportunity (gesa.com)
    $17.1-26 hourly 14d ago
  • Customer Service Representative - State Farm Agent Team Member

    Scott Smith-State Farm Agent

    Service advisor job in Kennewick, WA

    Job DescriptionBenefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance 401(k) Bonus based on performance Training & development ROLE DESCRIPTION: Join the #1 agency team in Eastern Washington as a bi-lingual (Spanish/English) full-time Customer Service Representative - State Farm Agent Team Member with Scott Smith - State Farm Agent. You will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Fluent in Spanish and English. Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $33k-42k yearly est. 22d ago
  • Customer Service Representative - State Farm Agent Team Member

    Adela Valencia-State Farm Agent

    Service advisor job in Kennewick, WA

    Job DescriptionBenefits: Bonus based on performance Company parties Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Rep with Adela Valencia State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Assist the sales team with their service work QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bi-lingual Spanish is a must
    $33k-42k yearly est. 2d ago
  • Customer Service Rep

    Duravant 4.4company rating

    Service advisor job in Walla Walla, WA

    This position description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by supervisors and the requirement for flexibility in helping others for the company's overall benefit. Different levels and pay structure are dependent on experience, skillset, and education. Position Summary The Customer Service Specialist (CSR) is an integral member of the Lifecycle Services team, working collaboratively with Customer Service staff and cross-functional teams, including Manufacturing Operations, Engineering, Finance, HR, and Inside Sales, to execute company strategies in support of customers. The CSR is responsible for managing the customer service and parts sales aspects of the business, ensuring an exceptional customer experience. In this role, CSR listens to and discerns customer needs, provides effective follow-up, and takes appropriate action to address those needs. This may involve resolving issues directly or coordinating with other departments to ensure the customer's concerns are handled by the most suitable team member. Essential Responsibilities Prepare accurate and timely quotations for part orders. Manage and maintain order records and related documentation efficiently and effectively. Address customer inquiries about service requests, parts orders, pricing, and delivery timelines. Provide technical assistance by researching drawings and manuals to identify and recommend appropriate components. Follow up on parts quotes to secure orders, maintain customer satisfaction, and ensure timely communication. Monitor and manage shipping dates for parts orders using shipping reports, coordinating with purchasing and scheduling teams to align delivery schedules. Coordinate and resolve customer issues or concerns, escalating them to the appropriate departments when necessary. Process service purchase orders (POs), including finalizing quotes, creating job folders, assigning new part numbers, routing orders, completing order entry, creating work orders (WOs), sending confirmations, and providing work order details. Assist customers and technicians by providing necessary documentation such as drawings, manuals, and related paperwork. Position Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High School Diploma or GED and 1-3 years of related work experience; or combination of education/experience. Communication Skills: Strong oral and written communication skills, including the ability to respond to customer inquiries and complaints effectively. Proficiency in writing professional content, such as speeches and formal email communication. Technical and Analytical Skills: Proficient in using MS Office applications, including Word, Excel, and Outlook. Experience with ERP systems, including developing quotes and entering orders; knowledge of Microsoft Dynamics. Ability to read, analyze, and interpret technical journals, financial reports, and legal documents. Strong mathematical skills, including the ability to calculate discounts; familiarity with basic algebra and geometry concepts is required. Industry Knowledge: Knowledge of food processing or related product lines and general familiarity with a custom machinery environment is highly desirable. Teamwork and Independence: Ability to work collaboratively within a team while also making independent decisions when needed. Problem-Solving and Initiative: Demonstrated resourcefulness in identifying and implementing solutions to overcome challenges. Strong initiative, organization, and follow-through to manage responsibilities effectively. Work Environment The position is an office-based position with visits to the manufacturing area. In the manufacturing area, employees may be exposed to moving mechanical parts and may occasionally be exposed to fumes and/or airborne particles. The noise level in the work environment is usually moderate but at times loud. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
    $34k-42k yearly est. 15d ago
  • Customer Service Representative - State Farm Agent Team Member

    Rhonda Urich-State Farm Agent

    Service advisor job in Richland, WA

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Rhonda Urich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.
    $33k-42k yearly est. 21d ago

Learn more about service advisor jobs

How much does a service advisor earn in Pasco, WA?

The average service advisor in Pasco, WA earns between $27,000 and $77,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Pasco, WA

$46,000

What are the biggest employers of Service Advisors in Pasco, WA?

The biggest employers of Service Advisors in Pasco, WA are:
  1. Blue Compass RV
  2. Blue Compass RV Pasco
  3. McCurley
  4. McCurley Dealerships
  5. McCurley Integrity Dealerships LLC
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