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Service advisor jobs in Peoria, IL - 354 jobs

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  • Customer Service Representative

    Swoon 4.3company rating

    Service advisor job in Peoria, IL

    A global industrial organization is seeking Customer Service Representative. This is a night-shift, on-site contract opportunity with full paid training provided. No technical background is required - customer service or call center experience is all you need. Schedule Night Shift: 7:00 PM - 7:00 AM Rotating schedule Work 3-4 days per week Enjoy 3-4 days off each week Pay range and compensation package $15.50 - $16.30/hr Contractor Medical, Dental, Vision What You'll Do Monitor safety-related video and system alerts Identify potential risks Accurately classify and document safety events Contact industrial site personnel when safety intervention is required Use internal systems and Microsoft tools to track and communicate information What You Need Customer service or call center experience Comfort multitasking (speaking and typing simultaneously) Strong attention to detail and communication skills Basic computer proficiency (Microsoft Office / Teams) Ability to work on-site and overnight Reliability and professionalism in a secure environment Company Description • Come get Swoon'd!! • Swoon handles the staffing needs of over 80 Fortune 500 clients. • We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row. • Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 - 2020.
    $15.5-16.3 hourly 3d ago
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  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Service advisor job in Normal, IL

    Store 4700021: 1701 Parkway Plaza Drive, Normal, Illinois 61761 Shift Availability. Days - Evenings - Overnight Job Type. Part time. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the d Customer Service Representative, Customer Service, Representative, Retail, Service
    $29k-34k yearly est. 3d ago
  • Personal Lines Customer Service Representative

    Loman-Ray Insurance Group, LLC

    Service advisor job in Petersburg, IL

    About Us Founded in 1981, Loman-Ray Insurance Group, LLC, is an independent insurance headquartered in Central Illinois. Throughout the decades, Loman-Ray excelled at serving the needs of educators, farmers, group health clients, and families of all shapes and sizes, providing value and building personal, trusted relationships. In 2016, Loman-Ray announced a new logo to represent the nature of the agency's identity and capture what makes our team unique. The shield symbolizes our dedicated employees, each genuinely vested in our insureds' well-being and ready to protect their best interests. Each section of the shield represents the categories of insurance we provide: life, health, home, auto, commercial, and farm insurance. The shield brings all of these together into one entity - Loman-Ray Insurance Group, LLC. Today, Loman-Ray continues to grow, offering multiple insurance lines from dozens of proven providers. Carefully selected mergers have helped Loman-Ray enter new communities across Illinois and to develop a growing staff of experienced insurance professionals. Personal Lines Customer Service Representative Position Summary: The Personal Lines Customer Service Representative is responsible for servicing and growing an assigned book of business, with the expectation of maintaining a working knowledge of existing accounts and developing additional lines. This role involves responding to client and carrier inquiries, processing new and renewal business, supporting claims, quoting, billing, and account rounding. The position requires strong client service, communication, and sales capabilities. Key Responsibilities: Customer Service & Account Management Meet with clients in-office or off-site when appropriate Screen and qualify walk-in and phone-in prospects Set up, organize, and maintain client files Collect necessary data from the insureds Complete and process applications, endorsements, and other policy-related documents Process certificates, notary requests, and other documentation Market new or renewal business within agency guidelines Maintain expiration lists and monitor renewals Rate and review policies for accuracy Arrange financing for new and renewal business Collect premiums on new accounts Input, update, and retrieve information in the agency management system Coordinate with clients, carriers, markets, and internal departments Handle client and carrier correspondence in accordance with agency standards Participate in training and support for other departments as needed Perform any other assigned duties or special projects Claims Support Assist clients with claim reporting and follow-up Receive claim details from clients via phone, mail, or in-person meetings Review policies for coverage applicability Advise clients on next steps regarding estimates and billing Prepare and submit loss reports to carriers promptly Assist insureds with claimant communications and reporting requirements Coordinate state-required documentation, when applicable Follow up with carriers on claim status requests Close settled claims and ensure proper disbursement of settlement checks Provide loss experience reports upon request (Commercial Lines) Organize first reports and associated bills Serve as liaison between employer, employee, and carrier Qualifications: High School Diploma required; college degree preferred Minimum of 1 year of experience in personal lines insurance customer service, sales or account management Active Illinois Property & Casualty license required, or the willingness to obtain the license Thorough understanding of insurance coverages, underwriting, rating, claims processes, billing and collections procedures Working knowledge of Applied Epic desired; will consider experience with related agency management systems Proficiency with Microsoft Office Suite Strong oral and written communication abilities Professional phone etiquette with a service-focused approach Proven sales acumen and account development skills Excellent interpersonal and client relationship skills Strong organizational skills with attention to detail Commitment to continuing education and advancement of technical insurance knowledge through approved courses or professional programs Ability to pass a criminal background check, as permitted by law Physical Requirements: Frequently sit, stand and walk Regularly required to talk or hear Frequently required to use hands or fingers to handle or feel objects, tools or controls Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally lift and/or move up to 25 pounds Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus The noise level in the work environment is usually moderate Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary Office Location: 605 Old Salem Road, Petersburg, IL 62675 Hours: Monday-Friday, 8:30am-4:30pm Benefits: Competitive Compensation Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $28k-37k yearly est. 2d ago
  • Route Service Representative (4 Day Workweek)

    Cintas Corporation 4.4company rating

    Service advisor job in Normal, IL

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Representative, Service, Manufacturing, Retail, Training, Compensation
    $33k-37k yearly est. 4d ago
  • Service Advisor-East Peoria Kingdom Autocare

    Kingdom Autocare

    Service advisor job in East Peoria, IL

    Are you ready to wrestle the LION? Only Top Performers Need Apply The Sales / customer service person who takes our shop to the next level will be well-rewarded, well-respected, and earn the privilege to be part of a team of leaders who are making autocare fun again! Tired of dealership drama, unfair warranty pay policies, and workplace politics? Frustrated with an independent shop that refuses to evolve, holding you back from reaching your full potential? Join a passionate and driven team dedicated to delivering exceptional service for all makes and models of vehicles in Central Illinois (locations in East Peoria, Pekin, Peoria, and more soon!). We take pride in our amazing cultureand every team member is carefully handpicked to help us preserve it! Work at any of our 3 locations: Kingdom Autocare - East Peoria Hiller Automotive - Peoria Hiller Automotive - Pekin ***PLEASE READ*** Want to truly understand how we are different? Check out this recent article on Ratchet and Wrench magazine on how we change you and your family's lives. We offer compensation plans better then any local dealer or independent shop around. Top Pay No Weekend Hours FLEXIBLE PTO (when consistently performing expectations, there is no limit) AND Paid Holidays 8AM to 5PM Work Schedule Paid Ongoing Training Awesome Company Culture. Truly Unmatched anywhere else. Come visit us and see for yourself! Close Knit Family/Team Oriented Work Environment What qualifications is Kingdom Autocare specifically looking for in our team members? HUNGRY HUMBLE SMART Clean & valid drivers license Drug-free workplace We highly value a strong IQ and a great positive attitude Key Responsibilities: Drive Sales and Client Management:Lead sales efforts with honesty and integrity, keeping customer satisfaction and shop profitability at the forefront. Daily Sales and Productivity:Track your daily sales, customer satisfaction, and team productivity. Maintain Standards and Systems:Ensure alignment with our established procedures to meet profit goals and efficiency standards. Promote a Positive Environment:Foster a clean, organized, and supportive workspace in our busy, high-volume shop. Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Relocation assistance Retirement plan Tuition reimbursement Vision insurance Schedule: 8 hour shift Monday to Friday Supplemental Pay: Bonus opportunities Commission pay Signing bonus Ability to Commute and work in any of our 3 Stores: Hiller Automotive - Pekin Hiller Automotive - Peoria Kingdom Autocare - East Peoria Referral Bonus: Know someone who would be a great addition? Refer a technician or service writer, and if they join us, well send you a$2,500 referral bonus
    $44k-77k yearly est. 7d ago
  • Service Advisor

    Bloomington Normal Auto Mall

    Service advisor job in Normal, IL

    Job Description Leader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. Leader Automotive is AutoCanada's first footprint into the U.S. market and we currently have 10 dealerships consisting of 23 different franchises and over 800 employees. We have a strong presence in the Chicagoland area with 8 dealerships and 2 more located in central Illinois. We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market. We are currently searching for Experienced Service Advisors to join our extremely high volume Bloomington Auto Mall. This is a very rare opportunity for the right individuals. If you have a strong background in writing service in a high volume store and have the desire to make a great income, we'd love to speak with you. Bloomington Auto Mall is one of the highest volume dealerships in Bloomington/Normal area. We sell and service the most popular brand of automotive in the United States. We also offer the benefits of a large dealer group with the care and concern for our employees as if we were a mom-and-pop dealer. Click the link to start your career with us today! Benefits Health, Dental & Vision Insurance BCBS Health & Wellness Discounts/Programs Life Insurance 401(k) Paid time off / Vacation Growth / Advancement Opportunities Employee Vehicle Purchase Policy Above Average Industry Pay Publicly traded organization / stability Employee referral bonuses Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Happiness scores at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary. Oversee administration of warranty claims as well as training and supervising of service department. Set schedules and assigns tasks to service department employees. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. Collaborate with upper management to make service department hiring and discipline decisions. Qualifications Must be a top performer willing to go above and beyond for customers Outstanding in sales and follow through Must have at least 1 year experience in automobile service write ups Experience with Reynolds & Reynolds is a plus Self-motivated, organized and driven to succeed Must possess a valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $45k-78k yearly est. 9d ago
  • Service Advisor

    Victory Honda Peoria

    Service advisor job in Peoria, IL

    : Automotive Service Advisor Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. They make sure the customer knows what repairs are needed and what repairs and maintenance are recommended. The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can't be ready at the promised time, and obtains authorization from customers when repair estimates are revised Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations Ensures that all completed repairs have gone through quality control and/or a road test Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB) Ensures all service level targets are met or exceeded Ensures that required documentation is complete and is in compliance with regulations and standards Complies with and enforces all safety policies and procedures Attends all staff meetings, training, and educational classes as required Performs other duties as assigned Job Requirement:Requirements High school diploma or GED One year of dealer-level or large facility experience preferred Valid and unrestricted driver's license and clean driving record Professional and dependable Safety and customer service oriented Basic computer and internet skills Outstanding communication skills Professional appearance and work ethic Ability to read and comprehend instructions Able to bend, kneel, squat, stand, and lift heavy objects as needed Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!
    $44k-77k yearly est. 27d ago
  • Service Advisor

    Hawk Chevrolet Nissan Mercedes of Peru

    Service advisor job in Peru, IL

    Job DescriptionService AdvisorPeru, IL Chevy, Nissan, Mercedes of Peru is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. Our Large Auto Dealership is looking for experienced, professional, and motivated individuals to join our team! Ideal candidates will have superior customer service skills, excellent communication skills, and be able to stay motivated and productive in a fast-paced environment. Job Responsibilities: Consult and interpret customer needs for the technicians Utilize exemplary customer service and sales skills to drive sales Serve as the primary point of contact for all automotive service and repair matters Understand customers' problems and arrange for appropriate service Prioritize required services, and offer options Set and manage the expectations of the service delivery for both the customers and technicians Continuously keep the customer updated on repair needs and completion times Job Requirements: 2+ years of dealership Service Advisor experience is preferred. CDK proficiency preferred Exemplary customer service skills and sales skills are a must Phenomenal follow-up skills Able to work in a high volume environment and multi-task High energy and positive attitude Professional personal appearance Time management skills needed Must be organized Benefits: Medical plans Dental plans Vision Life insurance paid by employer 401k Retirement plan & Employer match Paid Vacation Paid Personal Days Paid Holidays Employee Assistance Program (Family) Employment offers are conditional until successful completion of pre-employment screenings, including background check, drug screening and MVR check. We are an equal opportunity employer.
    $45k-79k yearly est. 8d ago
  • Service Advisor

    Hawk Auto Group

    Service advisor job in Peru, IL

    Service Advisor Peru, IL Chevy, Nissan, Mercedes of Peru is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. Our Large Auto Dealership is looking for experienced, professional, and motivated individuals to join our team! Ideal candidates will have superior customer service skills, excellent communication skills, and be able to stay motivated and productive in a fast-paced environment. Job Responsibilities: Consult and interpret customer needs for the technicians Utilize exemplary customer service and sales skills to drive sales Serve as the primary point of contact for all automotive service and repair matters Understand customers' problems and arrange for appropriate service Prioritize required services, and offer options Set and manage the expectations of the service delivery for both the customers and technicians Continuously keep the customer updated on repair needs and completion times Job Requirements: 2+ years of dealership Service Advisor experience is preferred. CDK proficiency preferred Exemplary customer service skills and sales skills are a must Phenomenal follow-up skills Able to work in a high volume environment and multi-task High energy and positive attitude Professional personal appearance Time management skills needed Must be organized Benefits: Medical plans Dental plans Vision Life insurance paid by employer 401k Retirement plan & Employer match Paid Vacation Paid Personal Days Paid Holidays Employee Assistance Program (Family) Employment offers are conditional until successful completion of pre-employment screenings, including background check, drug screening and MVR check. We are an equal opportunity employer.
    $45k-79k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Blackhawk Industrial Operating Co 4.1company rating

    Service advisor job in Peoria, IL

    is located onsite in Peoria, IL*** WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of BlackHawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES : No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS : None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
    $29k-37k yearly est. Auto-Apply 38d ago
  • Customer Service Representative

    Collabera 4.5company rating

    Service advisor job in Peoria, IL

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Candidate Responsibilities: The candidate will be a key member of the media management team. This job function will enable our dealers, customers and internal personnel to order or download marketing and product support media. This position will be responsible for ensuring the accurate loading of marketing and product support media to the Caterpillar Media Management Center (CMIC). This will require providing training, correcting errors in records, collaborating with the media team, media owners and print supplier. This candidate will need to generate reports, conduct internal audits, provide media numbers to media owners add new users to systems and generate communications announcing new media twice a month. The vision of this position is to understand the foundational components of media management to prepare for a more advanced role on the team. As the candidate develops in this role, they will be involved in setting strategy and processes to assist in the transformation for expanded digital deliveries. Candidates must be proactive and forward thinking and be able to work in a team environment. A key ability is being able to follow standard processes with an attention to detail to ensure enterprise compliance. Qualifications REQUIRED: • Associate's Degree Minimum of five years work experience HIGHLY DESIRED: Four year university degree Enable internal processes to allow for timely and accurate delivery of media via various delivery methods. Provide accurate data and reports, to deliver innovative solutions. • Our first line of support to our global business partners for all media related inquires. Typical Day: • A typical day in this role will vary based on priorities of our dealers, suppliers, management and business partners. The ultimate goal is to ensure we have provided the right media, in the appropriate language in the desired format to our dealers to enable customer success. Technical Skills: Proficient in MS Office products (Excel, Word, etc) Basic understanding of database functionality Intermediate knowledge of various file structures (i.e., PDF, JPEG, GIF, etc) HIGHLY DESIRED: Knowledge of Caterpillar product line Soft Skills: Highly organized Self starter Analytical Detail oriented Quick learner Team player Flexibility/Adaptability Additional Information To know more about the position, please contact: Jeff Demaala ************
    $30k-37k yearly est. 60d+ ago
  • Customer Service Representative

    Chestnut Health Systems 4.2company rating

    Service advisor job in Bloomington, IL

    Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a full-time Customer Service Representative. Position may require some weekend and evening hours. Responsibilities * Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence. * Greet customers, provide directions, answer phone calls, and route calls appropriately. * Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment. * Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees. * Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed. * Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary. * Check patients in and out following department protocols. * Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures. * Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly. * Receive and record payments according to prescribed procedures. * Scan and attach documents to the patient EMR and provide backup to medical records staff. * Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate. * Operate office equipment, including copiers, printers, scanners, and fax machines. * Maintain a clean, organized, and orderly work area. * Collaborate with team members, providing backup support as needed. * Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment. * Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service. * Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information. * Perform other duties as assigned. Qualifications High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!
    $16-17 hourly Auto-Apply 12d ago
  • Data Entry/Technical Services Writer

    Byerly Aviation

    Service advisor job in Peoria, IL

    Job Description Byerly Aviation is looking for a Full Time Data Entry/Technical Services Writer The Data Entry/Technical Services Writer is responsible for the day to day clerical activities of the Parts department. The Data Entry/Technical Services Writer is also responsible for supporting the technical services writing and activities of the Director of Maintenance as needed. Duties and Responsibilities Provide parts service for customers and provide additional information and services as required Provide parts service for mechanics and technicians. Provide additional information and services as required Create work orders for maintenance and avionics when needed Enter Discrepancies Creating purchase orders for vendors when ordering parts Enter changes in Total FBO made by the Director of Maintenance for final invoicing to the customer Ordering for all departments when needed, shop supplies, parts, etc. Oversee the preservation of all articles or parts, while carried in inventory, including parts that are subject to deterioration and shelf life specifications Assist in shipping for all departments as needed Maintain shipping stock, including boxes, shipping labels, shipping docs, and packing Keep updated inventory, keep current by relabeling and bar-coding for digital transition and reorganizing bin locations to better locate parts for easier access Maintain baggie stock for shop and parts room Maintain shop consumable stock in shop room Maintain current fuel pricing on website Maintain printer ink stock for all PCs Qualifications MS Word and MS Excel Proficiency Strong verbal and written communication skills Strong organizational skills and attention to detail Ability to prioritize and multitask in a fast paced environment Excellent interpersonal skills Ability to interact with all levels of the organization and external customers High school diploma or equivalent Data entry experience required Technical writing preferred, but not required Must have the ability to work with patience and courtesy in customer relations Essential Functions While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, talk and hear. The employee is frequently required to balance, stoop, kneel, crouch or crawl. The employee is required to sit. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include, close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Pay & Benefits Full-Time Benefits Include: Medical, Dental, Vision, Life insurance Company-Paid Life AD&D, ST Disability, LT Disability 401(k) Participation Holiday Pay Vacation Pay Paid Leave (PTO) Starting Pay Range: $18.00-$20.00 per hour Byerly Aviation is an Equal Opportunity Employer
    $18-20 hourly 10d ago
  • Automotive Service Advisor

    Blain Supply, Inc.

    Service advisor job in Morton, IL

    Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! * Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. * All major Holidays & Birthday off * Advanced Leadership Training Programs: build the skills to grow your career * Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! * Internal recognition programs that support an engaged workplace * 401(K) with company match * Paid ASE testing and certifications Compensation * Saturday & Sunday weekend premium pay $2.50 per hour * Base pay up to $17.75/hr The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status. * Assist customers with their purchases in a customer service and sales focused environment. * Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department. * Explain work orders and invoices to customers. * Perform Retail Cashier Duties by obtaining and processing customer payments. * Install batteries, balance wheels, repair and install tires when required. * Perform oil changes using LOF procedures when required. * Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures. * Ability to interpret vehicle inspection results and make appropriate service recommendations to customers. Qualifications * Must have great communication skills * Ability to pass pre-employment drug screening and background checks * Ability to read and speak English * Ability to effectively communicate with customers and coworkers * Must be 18 years of age or older * Prior auto repair experience is preferred * Prior retail experience preferred EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
    $17.8 hourly Auto-Apply 5d ago
  • Service Advisor-CDJR Kewanee

    Ed Morse Automotive Group 4.1company rating

    Service advisor job in Kewanee, IL

    Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth. We are currently seeking Service Advisors to join our Ed Morse team. Responsibilities Primary responsibility is to act as the principal contact between the dealership and customer for repair and maintenance service on their vehicles The goal is to provide customer satisfaction and maximize dealership sales of parts and service Advisor will report directly to the Service Manager/ Service Director, but they will also work very closely with vehicle sales managers, the group leaders, technicians Work directly with management to handle customers with complaints that cannot be satisfied at the service writer level Answer incoming telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry Promptly meet and greet service customers warmly and be the perfect host Listen to customer's reason(s) for bringing their vehicle to the service department Offer logical diagnostic services or repairs to satisfy customer's concerns Provide accurate estimates for all the services or repairs recommended Qualifications Candidates must be well spoken, have excellent telephone skills. Be a positive associate who provides exceptional personalized service to our guests and community. Conduct all business with sincerity, honesty, and genuine concern for customers. Handle minor customer complaints and/or misunderstandings with professionalism, courtesy and tact. Maintain a customer satisfaction rating above zone average. Why Ed Morse? In addition to a rewarding career, Ed Morse offers our employees the following: Weekly Pay Uncapped earning potential! -Bonuses, Commissions, etc. 401K with company match Competitive Health Benefits including: Medical, Dental, Vision Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability Employee Assistance Program Quarterly Wellness Program Vacation Pay Sick Pay Six Paid Holidays each calendar year Fantastic Employee Purchase Program - Discounts on vehicles, parts & service Employee Referral Program - Get rewarded for working with friends Become involved in our community with Ed Morse Cares Unlimited career potential - opportunities in multiple states with over 30+ brands Ongoing Education - receive manufacturer and product knowledge training Not ready to apply? Connect with us for general consideration.
    $97k-139k yearly est. Auto-Apply 7d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Service advisor job in Normal, IL

    Store 4700150: 1606 N Main, Normal, Illinois 61761 Shift Availability. Evenings Job Type. Part time. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in Customer Service Representative, Customer Service, Representative, Retail, Service
    $29k-34k yearly est. 3d ago
  • Route Service Representative (4 Day Workweek)

    Cintas 4.4company rating

    Service advisor job in Normal, IL

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products. Our Route Service Representatives enjoy: - Comprehensive 10-week training program - Solid base salary and commission potential after being assigned a route - Majority work a 4-Day workweek - Majority work no nights or weekends - Monthly/Quarterly performance bonuses & incentives Key Responsibilities Include: - You are the face of Cintas to our customers and must work to build rapport with key decision makers - Ensure quality standards, and proactively solve customer concerns. - Grow our existing customer base by upselling and cross-selling additional products and services - Negotiating service agreement renewals and control inventory while working professionally and safely - Comply with driving and vehicle regulations. **Skills/Qualifications** Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: - Have an active driver's license - Be at least 21 years of age - Obtain a DOT medical certification - Provide documentation regarding their previous employment All successful candidates will also possess: - The ability to meet the physical requirements of the position - A High School diploma, GED or Military Service - The ability to demonstrate a strong customer service orientation - Self-motivation and the drive to work in an environment that relies on teamwork to meet goals - A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. **Benefits** Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities **Compensation** A reasonable estimate of total compensation for this role ranges between $45,000 - $90,000/Year and is a combination of base salary plus earned commissions. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, performance, and other business and organization needs. This disclosed range has not been adjusted for applicable geographic differentials associated with the location at which the position may be filled. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision. **Company Information** Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** SSR **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift \#INDT2
    $33k-37k yearly est. 3d ago
  • Service Advisor

    Bloomington Normal Auto Mall

    Service advisor job in Normal, IL

    Leader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. Leader Automotive is AutoCanada's first footprint into the U.S. market and we currently have 10 dealerships consisting of 23 different franchises and over 800 employees. We have a strong presence in the Chicagoland area with 8 dealerships and 2 more located in central Illinois. We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market. We are currently searching for Experienced Service Advisors to join our extremely high volume Bloomington Auto Mall. This is a very rare opportunity for the right individuals. If you have a strong background in writing service in a high volume store and have the desire to make a great income, we'd love to speak with you. Bloomington Auto Mall is one of the highest volume dealerships in Bloomington/Normal area. We sell and service the most popular brand of automotive in the United States. We also offer the benefits of a large dealer group with the care and concern for our employees as if we were a mom-and-pop dealer. Click the link to start your career with us today! Benefits Health, Dental & Vision Insurance BCBS Health & Wellness Discounts/Programs Life Insurance 401(k) Paid time off / Vacation Growth / Advancement Opportunities Employee Vehicle Purchase Policy Above Average Industry Pay Publicly traded organization / stability Employee referral bonuses Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Happiness scores at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary. Oversee administration of warranty claims as well as training and supervising of service department. Set schedules and assigns tasks to service department employees. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. Collaborate with upper management to make service department hiring and discipline decisions. Qualifications Must be a top performer willing to go above and beyond for customers Outstanding in sales and follow through Must have at least 1 year experience in automobile service write ups Experience with Reynolds & Reynolds is a plus Self-motivated, organized and driven to succeed Must possess a valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $45k-78k yearly est. Auto-Apply 60d+ ago
  • Service Advisor-Peoria Hiller Automotive

    Kingdom Autocare

    Service advisor job in Peoria, IL

    Are you ready to wrestle the LION? Only Top Performers Need Apply The Sales / customer service person who takes our shop to the next level will be well-rewarded, well-respected, and earn the privilege to be part of a team of leaders who are making autocare fun again! Tired of dealership drama, unfair warranty pay policies, and workplace politics? Frustrated with an independent shop that refuses to evolve, holding you back from reaching your full potential? Join a passionate and driven team dedicated to delivering exceptional service for all makes and models of vehicles in Central Illinois (locations in East Peoria, Pekin, Peoria, and more soon!). We take pride in our amazing cultureand every team member is carefully handpicked to help us preserve it! Work at any of our 3 locations: Kingdom Autocare - East Peoria Hiller Automotive - Peoria Hiller Automotive - Pekin ***PLEASE READ*** Want to truly understand how we are different? Check out this recent article on Ratchet and Wrench magazine on how we change you and your family's lives. We offer compensation plans better then any local dealer or independent shop around. Top Pay No Weekend Hours FLEXIBLE PTO (when consistently performing expectations, there is no limit) AND Paid Holidays 8AM to 5PM Work Schedule Paid Ongoing Training Awesome Company Culture. Truly Unmatched anywhere else. Come visit us and see for yourself! Close Knit Family/Team Oriented Work Environment What qualifications is Kingdom Autocare specifically looking for in our team members? HUNGRY HUMBLE SMART Clean & valid drivers license Drug-free workplace We highly value a strong IQ and a great positive attitude Key Responsibilities: Drive Sales and Client Management:Lead sales efforts with honesty and integrity, keeping customer satisfaction and shop profitability at the forefront. Daily Sales and Productivity:Track your daily sales, customer satisfaction, and team productivity. Maintain Standards and Systems:Ensure alignment with our established procedures to meet profit goals and efficiency standards. Promote a Positive Environment:Foster a clean, organized, and supportive workspace in our busy, high-volume shop. Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Relocation assistance Retirement plan Tuition reimbursement Vision insurance Schedule: 8 hour shift Monday to Friday Supplemental Pay: Bonus opportunities Commission pay Signing bonus Ability to Commute and work in any of our 3 Stores: Hiller Automotive - Pekin Hiller Automotive - Peoria Kingdom Autocare - East Peoria Referral Bonus: Know someone who would be a great addition? Refer a technician or service writer, and if they join us, well send you a$2,500 referral bonus
    $45k-58k yearly est. 7d ago
  • Automotive Service Advisor

    Blain Supply, Inc.

    Service advisor job in Bloomington, IL

    Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! * Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. * All major Holidays & Birthday off * Advanced Leadership Training Programs: build the skills to grow your career * Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! * Internal recognition programs that support an engaged workplace * 401(K) with company match * Paid ASE testing and certifications Compensation * Saturday & Sunday weekend premium pay $2.50 per hour * Base pay up to $17.75/hr The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status. * Assist customers with their purchases in a customer service and sales focused environment. * Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department. * Explain work orders and invoices to customers. * Perform Retail Cashier Duties by obtaining and processing customer payments. * Install batteries, balance wheels, repair and install tires when required. * Perform oil changes using LOF procedures when required. * Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures. * Ability to interpret vehicle inspection results and make appropriate service recommendations to customers. Qualifications * Must have great communication skills * Ability to pass pre-employment drug screening and background checks * Ability to read and speak English * Ability to effectively communicate with customers and coworkers * Must be 18 years of age or older * Prior auto repair experience is preferred * Prior retail experience preferred EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
    $17.8 hourly Auto-Apply 5d ago

Learn more about service advisor jobs

How much does a service advisor earn in Peoria, IL?

The average service advisor in Peoria, IL earns between $34,000 and $100,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Peoria, IL

$59,000

What are the biggest employers of Service Advisors in Peoria, IL?

The biggest employers of Service Advisors in Peoria, IL are:
  1. Kingdom Autocare
  2. Victory Honda Peoria
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