Customer Service Representative
Service advisor job in Peoria, IL
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Customer Service Associate
Service advisor job in Peoria, IL
Job Details:
Job Title: Title: Customer Service Associate
Duration: 12 Months Contract - Possible to go to 2 years. Possible to convert to FTE
Additional Details:
·Training will be in person. Hybrid schedule after that. 2 days in office every other week (subject to change)
·Shift will be Training- 8am - 4:30pm, Work shifts anytime between 7am - 7:15 pm M-F. Could work holidays.
·No days off during class
·Overtime is required: Can be mandated if no one volunteers
Job Description:
Responsibilities:
·Must be able to use good business judgment when handling non-standard situations as defined in training materials.
·Will participate in on-going training activities as necessary to learn customer service policies and become proficient in operating processes and procedures.
·Will influence others with a positive attitude with a focus on teamwork and cooperation.
·Receive and schedule customer requests such as service initiations and terminations, meter installations/removals, gas leaks, electric outages, etc.
·Secure necessary information/documentation from customers such as medical equipment registry, medical certificates, proper identification, conversations with customers about bills and energy usage, budget billing/autopay etc.
·Explain company policies and procedures to customers and respond to customer inquiries concerning billing rates, payment plans, etc., and take appropriate action.
·Arrange satisfactory payment transactions such as payment agreements, payment extensions, etc.
·Advise customers of company programs such as budget billing, preferred due date, automatic bill payment, etc.
·Respond promptly to emergency situations and document pertinent information.
·Actively contribute to team and contact center assignments including various overtime assignments.
·Must be able to use multiple systems.
·High School diploma or equivalent required, bachelor's or associate degree preferred.
·Excellent math and computer skills required.
·Customer service experience in banking, telephone, collections, or other related area preferred.
Experience/Qualification:
·Excellent math and computer skills required.
·Customer service experience in banking, telephone, collections, or other related area strongly preferred.
Education: High School diploma or equivalent required, bachelor's or associate degree preferred.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Jayant Bhutda
Email: *****************************
Internal Id: 25-52080
Customer Service Representative (Hiring Immediately)
Service advisor job in Peoria, IL
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.
Express Service Advisor
Service advisor job in Pekin, IL
Ray Dennison Auto Group
2220 N 8
th
St
Pekin, Il 61554
Express Lane Service Advisor
Ray Dennison Auto Group are local automotive dealerships that are proud to be family owned and operated for over 50 years! We strive to be above industry standards in sales and customer relations, across all departments.
Job Description:
Ray Dennison Auto Group is looking for someone who is capable of providing the highest level of service to our guests. This position requires you to work with new and existing customers to build professional relationships, promote sales/service, communicate concerns, and uphold customer service levels. We have an extremely efficient Express Lane, which will maximize your sales opportunities. You will greet customers, and validate all current contact information. You will also perform accurate walk-arounds on all vehicles while verifying all services needed. You will teach our customers about the importance of vehicle maintenance recommended by the manufacturer and the dealership. All of our team members are expected to deliver the highest customer service to all customers through all facets of the repair process, from greeting to delivery. The Express Lane advisor is responsible for correcting customer information in the computer, adding and/or removing services as needed, and invoicing customer repairs. This is a fast paced, rewarding job for the correct individual, and with the right training and attitude there is room for career advancement within the dealerships.
Qualifications:
Valid Driver's License
HS Diploma/GED
At least 18 years of age
Previous automotive service and/or advisor work experience preferred
Previous automotive dealership work experience preferred
Excellent communication skills
Ability to stand/move for long periods of time
Maintain a professional appearance
Highly organized and self-motivated
Friendly/Outgoing personality is a plus!
Benefits:
Health Insurance
Vision Insurance
Dental Insurance
Paid time off
Paid holidays
Closed most major holidays
401K matching
Employee discount on parts, service, and vehicles
Auto-ApplyService Advisor-East Peoria Kingdom Autocare
Service advisor job in East Peoria, IL
Are you ready to wrestle the LION? Only Top Performers Need Apply
The Sales / customer service person who takes our shop to the next level will be well-rewarded, well-respected, and earn the privilege to be part of a team of leaders who are making autocare fun again!
Tired of dealership drama, unfair warranty pay policies, and workplace politics? Frustrated with an independent shop that refuses to evolve, holding you back from reaching your full potential? Join a passionate and driven team dedicated to delivering exceptional service for all makes and models of vehicles in Central Illinois (locations in East Peoria, Springfield, Pekin, Peoria, and more soon!). We take pride in our amazing cultureand every team member is carefully handpicked to help us preserve it!
Work at any of our 4 locations:
Kingdom Autocare - East Peoria
Hiller Automotive - Peoria
Hiller Automotive - Pekin
Hiller Automotive - Springfield
***PLEASE READ***
Want to truly understand how we are different? Check out this recent article on Ratchet and Wrench magazine on how we change you and your family's lives.
We offer compensation plans better then any local dealer or independent shop around.
Top Pay
No Weekend Hours
FLEXIBLE PTO (when consistently performing expectations, there is no limit) AND Paid Holidays
8AM to 5PM Work Schedule
Paid Ongoing Training
Awesome Company Culture. Truly Unmatched anywhere else. Come visit us and see for yourself!
Close Knit Family/Team Oriented Work Environment
What qualifications is Kingdom Autocare specifically looking for in our team members?
HUNGRY
HUMBLE
SMART
Clean & valid drivers license
Drug-free workplace
We highly value a strong IQ and a great positive attitude
Key Responsibilities:
Drive Sales and Client Management:Lead sales efforts with honesty and integrity, keeping customer satisfaction and shop profitability at the forefront.
Daily Sales and Productivity:Track your daily sales, customer satisfaction, and team productivity.
Maintain Standards and Systems:Ensure alignment with our established procedures to meet profit goals and efficiency standards.
Promote a Positive Environment:Foster a clean, organized, and supportive workspace in our busy, high-volume shop.
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Relocation assistance
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Supplemental Pay:
Bonus opportunities
Commission pay
Signing bonus
Ability to Commute and work in any of our 4 Stores:
Hiller Automotive - Pekin
Hiller Automotive - Peoria
Hiller Automotive - Springfield
Kingdom Autocare - East Peoria
Referral Bonus: Know someone who would be a great addition? Refer a technician or service writer, and if they join us, well send you a$2,500 referral bonus
Service Advisor
Service advisor job in Peoria, IL
: Automotive Service Advisor Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. They make sure the customer knows what repairs are needed and what repairs and maintenance are recommended. The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can't be ready at the promised time, and obtains authorization from customers when repair estimates are revised Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations Ensures that all completed repairs have gone through quality control and/or a road test Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB) Ensures all service level targets are met or exceeded Ensures that required documentation is complete and is in compliance with regulations and standards Complies with and enforces all safety policies and procedures Attends all staff meetings, training, and educational classes as required Performs other duties as assigned
Job Requirement:Requirements High school diploma or GED One year of dealer-level or large facility experience preferred Valid and unrestricted driver's license and clean driving record Professional and dependable Safety and customer service oriented Basic computer and internet skills Outstanding communication skills Professional appearance and work ethic Ability to read and comprehend instructions Able to bend, kneel, squat, stand, and lift heavy objects as needed Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!
Service Advisor
Service advisor job in Peru, IL
Job DescriptionService AdvisorPeru, IL
Chevy, Nissan, Mercedes of Peru is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. Our Large Auto Dealership is looking for experienced, professional, and motivated individuals to join our team! Ideal candidates will have superior customer service skills, excellent communication skills, and be able to stay motivated and productive in a fast-paced environment.
Job Responsibilities:
Consult and interpret customer needs for the technicians
Utilize exemplary customer service and sales skills to drive sales
Serve as the primary point of contact for all automotive service and repair matters
Understand customers' problems and arrange for appropriate service
Prioritize required services, and offer options
Set and manage the expectations of the service delivery for both the customers and technicians
Continuously keep the customer updated on repair needs and completion times
Job Requirements:
2+ years of dealership Service Advisor experience is preferred.
CDK proficiency preferred
Exemplary customer service skills and sales skills are a must
Phenomenal follow-up skills
Able to work in a high volume environment and multi-task
High energy and positive attitude
Professional personal appearance
Time management skills needed
Must be organized
Benefits:
Medical plans
Dental plans
Vision
Life insurance paid by employer
401k Retirement plan & Employer match
Paid Vacation
Paid Personal Days
Paid Holidays
Employee Assistance Program (Family)
Employment offers are conditional until successful completion of pre-employment screenings, including background check, drug screening and MVR check. We are an equal opportunity employer.
Service Advisor
Service advisor job in Peru, IL
Job Description
Service Advisor
Looking to succeed near Peru or success in the Illinois Valley? The Schimmer Auto Family is celebrating its 80th year of automobile business in the Illinois Valley and takes pride in hiring local employees from the community so that we can grow our community together. Known as the go-to destination for reliable vehicle service, we combine a state-of-the-art facility with an experienced service team and a knowledgeable, customer-focused sales staff. Our long-standing reputation is built on trust, and we're proud to rank among the highest in our region for customer loyalty and repeat business.
Great
pay and great atmosphere!
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Opportunities for advancement
Paid time off
Vision insurance
Service Advisor Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements
Previous experience at a dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Service Advisor
Service advisor job in Peru, IL
Service Advisor Peru, IL
Chevy, Nissan, Mercedes of Peru is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. Our Large Auto Dealership is looking for experienced, professional, and motivated individuals to join our team! Ideal candidates will have superior customer service skills, excellent communication skills, and be able to stay motivated and productive in a fast-paced environment.
Job Responsibilities:
Consult and interpret customer needs for the technicians
Utilize exemplary customer service and sales skills to drive sales
Serve as the primary point of contact for all automotive service and repair matters
Understand customers' problems and arrange for appropriate service
Prioritize required services, and offer options
Set and manage the expectations of the service delivery for both the customers and technicians
Continuously keep the customer updated on repair needs and completion times
Job Requirements:
2+ years of dealership Service Advisor experience is preferred.
CDK proficiency preferred
Exemplary customer service skills and sales skills are a must
Phenomenal follow-up skills
Able to work in a high volume environment and multi-task
High energy and positive attitude
Professional personal appearance
Time management skills needed
Must be organized
Benefits:
Medical plans
Dental plans
Vision
Life insurance paid by employer
401k Retirement plan & Employer match
Paid Vacation
Paid Personal Days
Paid Holidays
Employee Assistance Program (Family)
Employment offers are conditional until successful completion of pre-employment screenings, including background check, drug screening and MVR check. We are an equal opportunity employer.
Auto-ApplyCustomer Service Representative - Spot Buys
Service advisor job in Peoria, IL
Job Description
WHO ARE WE: BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Personally exhibits, recruits and coach's associate's consistent with Core Behaviors
Responsible for promoting culture of safety
Respond appropriately and promptly to all customers and Account Manager incoming communications.
Analyze and assess customer needs completely and accurately with efficiency.
Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.
Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase materials to fill customer orders.
Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders.
Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue.
Develop a detailed working knowledge of Blackhawk policies, procedures and practices.
Maintain a deep understanding of the BHID systems (including P21, OS ticket, CribMaster, Autocrib, etc.), suppliers' systems/websites and usage of those systems.
Perform all work in accordance with the company prescribed ISO processes and procedures utilizing appropriate company systems.
Perform other duties as assigned
Perform work in accordance with ISO processes and procedures
QUALIFICATIONS:
Excellent written and verbal communications skills utilizing phone, email and instant message.
Excellent critical thinking skills to analyze and solve problems.
Diligent and detail oriented.
Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.
Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.
Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)
Experience in industrial field, B2B sales and/customer service.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Minimum of 1 year's previous experience in customer service or inside sales preferred.
Experience in cutting tools, abrasives and MRO areas preferred.
Experience with Microsoft office suite required.
CERTIFICATES, LICENSES, REGISTRATIONS:
None required
WORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employees are required to use computers and other equipment.
Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
Wrist rest for keyboard and mouse pad
BENEFITS:
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
Customer Service Representative
Service advisor job in Peoria, IL
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Candidate Responsibilities:
The candidate will be a key member of the media management team. This job function will enable our dealers, customers and internal personnel to order or download marketing and product support media. This position will be responsible for ensuring the accurate loading of marketing and product support media to the Caterpillar Media Management Center (CMIC). This will require providing training, correcting errors in records, collaborating with the media team, media owners and print supplier. This candidate will need to generate reports, conduct internal audits, provide media numbers to media owners add new users to systems and generate communications announcing new media twice a month. The vision of this position is to understand the foundational components of media management to prepare for a more advanced role on the team. As the candidate develops in this role, they will be involved in setting strategy and processes to assist in the transformation for expanded digital deliveries. Candidates must be proactive and forward thinking and be able to work in a team environment. A key ability is being able to follow standard processes with an attention to detail to ensure enterprise compliance.
Qualifications
REQUIRED:
• Associate's Degree Minimum of five years work experience HIGHLY DESIRED: Four year university degree
Enable internal processes to allow for timely and accurate delivery of media via various delivery methods. Provide accurate data and reports, to deliver innovative solutions.
• Our first line of support to our global business partners for all media related inquires.
Typical Day:
• A typical day in this role will vary based on priorities of our dealers, suppliers, management and business partners. The ultimate goal is to ensure we have provided the right media, in the appropriate language in the desired format to our dealers to enable customer success.
Technical Skills:
Proficient in MS Office products (Excel, Word, etc) Basic understanding of database functionality Intermediate knowledge of various file structures (i.e., PDF, JPEG, GIF, etc) HIGHLY DESIRED: Knowledge of Caterpillar product line
Soft Skills:
Highly organized Self starter Analytical Detail oriented Quick learner Team player Flexibility/Adaptability
Additional Information
To know more about the position, please contact:
Jeff Demaala
************
Subaru Express Service Advisor
Service advisor job in East Peoria, IL
Job Description
The Uftring Auto Group is hiring for our award-winning service team!
We have a thorough but FAST hiring process!
The Subaru Express Service Advisor will greet and consult with customers regarding applicable vehicle maintenance needs. They are the link between the customer and the service department, insuring that the customer's needs are met and that the work is done correctly.
PAY IS BASED ON EXPERIENCE AND BEGINS AT $18.00 AN HOUR PLUS BONUSES.
BE OUR NEXT SUCCESS STORY! The Uftring Auto Group values its team members and is committed to their success by ensuring that they have the resources and opportunities to gain experience with us!
KEY RESPONSIBILITIES:
Advise customers on the care of their vehicle and the value of maintaining it to the manufacturer's standards.
Schedule and assist walk-in appointments for team efficiency.
Ensure that all documentation is accounted for.
Progress check and upselling of additional services/products if warranted.
Responsible for quality control to ensure the work is completed as requested.
QUALITIES FOR SUCCESS:
Positive and outgoing person with excellent listening skills.
Sales experience is preferred. Customer service experience is a plus.
Must have excellent communication skills and be organized and accurate.
Knowledge of automotive operations and knowledge of appropriate telephone techniques.
Neat, professional appearance.
Must possess a valid IL driver's license with an acceptable driving record
“The sure way to miss success is to miss the opportunity.” - Victor Chasles.
APPLY TODAY TO MAKE SURE YOU DON'T MISS YOUR OPPORTUNITY!
SCHEDULE:
Monday through Friday from 8:30 am until 5:30 pm.
Alternating Saturdays from 8:00 am until 12:00 pm.
COMPENSATION AND BENEFITS:
The compensation for the Subaru Express Service Advisor starts at $18.00 an hour plus bonuses.
Career Builder Bonus and Incentive Programs for qualifying positions.
We have a solid and stable reputation - we have been in business for over 43 years and we're still growing!
Great opportunities for advancement - we promote from within!
Attractive Vacation and Paid Time Off - with PTO available within the first year of employment.*
Paid time off for bereavement.*
Medical, dental, vision, life, short term disability and Teladoc insurance plans - with Company participation.
401(k) Plan with Company participation.
Attractive employee discounts on vehicles, parts, and services.
*See Team Member Handbook and Policies for full details.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Customer Service Representative
Service advisor job in Bloomington, IL
Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a full-time Customer Service Representative. Position may require some weekend and evening hours.
Responsibilities
Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence.
Greet customers, provide directions, answer phone calls, and route calls appropriately.
Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment.
Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees.
Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed.
Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary.
Check patients in and out following department protocols.
Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures.
Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly.
Receive and record payments according to prescribed procedures.
Scan and attach documents to the patient EMR and provide backup to medical records staff.
Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate.
Operate office equipment, including copiers, printers, scanners, and fax machines.
Maintain a clean, organized, and orderly work area.
Collaborate with team members, providing backup support as needed.
Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment.
Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service.
Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information.
Perform other duties as assigned.
Qualifications
High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable.
Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
check out our benefits here!
Auto-ApplyAutomotive Service Advisor
Service advisor job in Morton, IL
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
* Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
* All major Holidays & Birthday off
* Advanced Leadership Training Programs: build the skills to grow your career
* Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
* Internal recognition programs that support an engaged workplace
* 401(K) with company match
* Paid ASE testing and certifications
Compensation
* Saturday & Sunday weekend premium pay $2.50 per hour
* Base pay up to $17.75/hr
The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status.
* Assist customers with their purchases in a customer service and sales focused environment.
* Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
* Explain work orders and invoices to customers.
* Perform Retail Cashier Duties by obtaining and processing customer payments.
* Install batteries, balance wheels, repair and install tires when required.
* Perform oil changes using LOF procedures when required.
* Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
* Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.
Qualifications
* Must have great communication skills
* Ability to pass pre-employment drug screening and background checks
* Ability to read and speak English
* Ability to effectively communicate with customers and coworkers
* Must be 18 years of age or older
* Prior auto repair experience is preferred
* Prior retail experience preferred
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
Auto-ApplyService Writer - East Peoria, IL
Service advisor job in East Peoria, IL
Service Writer - East Peoria, IL Join a team that keeps the heavy equipment industry moving. At Finkbiner Equipment, we don't just fix machines; we keep businesses running, projects on track, and customers supported every step of the way. We are looking for a Service Writer who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in keeping operations organized and efficient. If you're detail-driven, love working with both people and processes, and want to build a career in the heavy equipment industry, this could be the role for you. In this role, you'll be the hub of our service department, making sure nothing falls through the cracks. Your day-to-day will include:
Coordinating service schedules and preparing technicians with everything they need to succeed.
Opening, tracking, and closing service work orders (customer, internal, and warranty).
Keeping accurate records-posting labor time, scanning invoices, and maintaining documentation.
Tracking backordered parts, updating timelines, and keeping customers informed.
Registering new machines and extended warranties.
Being the go-to resource for technicians, management, and customers when it comes to service and warranty support.
What we are looking for
We are looking for someone who is organized, proactive, and eager to make an impact. Here's what helps you stand out:
High school diploma required; Associate's degree or equivalent experience preferred.
2+ years in the heavy equipment industry or a related field.
Proficiency with Microsoft Office (especially Excel).
Strong understanding of service operations.
General mechanical knowledge is a plus.
Excellent communication and problem-solving skills; you keep things moving and people informed.
Why you will enjoy working here
Impact: You'll play a vital role in keeping our customers up and running.
Growth: Build your career in an essential industry with opportunities to expand your knowledge of service and warranty operations.
Team Environment: Work alongside skilled technicians, supportive managers, and a company that values doing the right thing.
Stability: Join a well-established, respected company in the heavy equipment industry.
Additional details
Schedule: Full-time, Non-Exempt
Travel: Less than 5%
Physical Demands: Mostly office-based with occasional lifting to 25 lbs.
At Finkbiner Equipment, we are proud to offer a comprehensive benefits package and a workplace culture that values your contributions and supports your growth.
What we offer:
Competitive wage
Comprehensive benefits package (health, dental, vision, 401(k) plan with company
Employee Referral Program
Supportive, Team-Oriented Work Environment
We are committed to creating a positive and rewarding experience for our employees, because we know that when you succeed, we all succeed. Apply Today!
Join a company where your skills are valued, your voice is heard, and your growth is supported. Be part of a team that's built to last.
Finkbiner Equipment Company is an equal opportunity employer. Duties and responsibilities may evolve with the role. Reasonable accommodation will be made for individuals with disabilities.
Intervention Services Specialist
Service advisor job in Normal, IL
Full-time Description
The Baby Fold has been successfully wrapping services around children and families since 1902, offering life-critical support such as foster care, special education, early childhood programming, and post-adoption support. The Baby Fold is a unique resource with a strong and enduring heritage. We care for our youngest citizens so they can be blessed with loving homes, stable lives, and the futures they deserve.
Benefits:
Medical, Dental, & Vision Insurance
403(b) Retirement Plan
Life Insurance
Long & Short Term Disability
Health Savings Account
Flexible Spending Account and Dependent Care Plan
General Benefit time: Paid Vacation, Personal time, Sick time, and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Headspace Care - coaching, therapy, & psychiatry
Paytient - line of credit for medical, mental health, & veterinary services
Candidly - student loan navigation support
Mentorship, advancement, and professional development opportunities
Summary of Working as the Intervention Services Specialist: The Intervention Services Specialist will carry a blended caseload, consisting of families involved in Intact Family Services and Foster Care programs. Responsible for providing family-based intervention and family preservation services to families who have open intact family cases and case management services to children and families served by The Baby Fold's foster care and/or intact family sercices program(s).
Work Schedule: 37.5 hours/week+, must be available some evenings to meet client needs.
Location: 1500 Fort Jesse Rd Normal, IL, with much time spent in the field.
Pay: $26.88/hr minimum ($52,416 per year) hourly/non-exempt, up to $56,000/yr for experienced candidates
Bonus: $1,500 for external applicants with valid CWEL in placement or intact.
ESSENTIAL FUNCTIONS:
Assessment: Conducts initial and ongoing assessments of strengths, needs, and risk factors and determines services required, both initially and throughout the period of service provision.
Service Planning: With the input of client and families, develops and implements service plans in accordance with the Intact Family Services and Foster Care programs. Directs implementation of client services and treatment goals. Makes referrals to community service providers to address issues such as housing, mental health, substance abuse treatment, or domestic violence.
Case Management, Advocacy, and Support: In accordance with each family's service plan, provides case management, mentoring, advocacy, support, and education that will protect and promote permanency for children by: a. Counseling individuals regarding issues including, but not limited to, parenting, unemployment, housing, substance abuse, domestic violence, trauma, child care, and/or medical care. b. Serving as liaison between foster parents, biological parents, guardians, schools, service providers, courts, the Department of Children and Family Services (DCFS), and other contacts. c. Facilitating family visitation and other services for children and families in the foster care triad. d. Preserving and reuniting families when that is in the best interests of children. e. Supporting children throughout the process of alternative permanency options such as adoption, guardianship, or independence
Recordkeeping and Reporting: Completes and maintains case notes, client records, reports and other required documentation according to agency guidelines for completeness, accuracy, and timeliness. Prepares necessary documentation for court hearings and provides testimony as needed.
Travel and Transportation: Provides transportation for children and/or family members to family visits, approved activities, court and other appointments, as assigned. Regularly travels throughout Central Illinois, and occasionally the state, to perform job responsibilities.
Requirements
1. Bachelor's degree in social work and one year of child welfare experience OR a bachelor's degree in a related field and three years of child welfare experience.
2. Previous DCFS Foundations training and Illinois Child Welfare Employee License (CWEL) in Intact and/or Permanency or be eligible for and able to obtain both CWEL designations upon hire.
3. Knowledge and skills necessary to apply the principles of child welfare and mental health treatment to specific cases.
4. Knowledge of human behavior and individual differences in ability, personality, interests, learning and motivation.
5. Ability to establish rapport, communicate effectively, maintain consistency and boundaries with and effectively motivate various client populations.
6. Demonstrated skills in Microsoft Outlook and Word, as well as the ability to learn DCFS documentation software.
Salary Description $26.88/hr minimum, $52,416 per year
Electronic Services Specialist
Service advisor job in Peoria, IL
Are you ready to make the most of your talents and abilities, while helping others make the most of their finances? Apply to join Team CEFCU!
CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!
An Electronic Service Specialist (ESS) provides members and potential members with guidance and support regarding CEFCU's electronic services. Advocates and champions for CEFCU's electronic services, by actively listening to member's needs and referring appropriate products and services. Manages member requests and nurtures relationships through multiple support channels such as phones, emails, and online secure messages. Processes various back-office quality assurance and maintenance reports. Facilitates cases/tickets with appropriate vendor partners while maintaining positive and professional working relationships. Provides support to other CEFCU representatives with questions concerning electronic service's products, services, policies and procedures. Serves as a back up to the Electronic Member Center (EMC) Fraud Coordinator, as needed. Tracks end-user system issues and assists with troubleshooting to identify errors. Maintains current working knowledge of available resources and job tools, policies, procedures and regulations governing electronic service's products and services.
Core Hours:
Monday - Friday 9:45 a.m. - 6:15 p.m.
Saturday 8:00 a.m. - 2:00 p.m.
HWFH - After training is complete
Required:
High school diploma or equivalent.
Ability to learn vendor admin systems related to department products and services at a proficient level within training period.
Strong written and verbal communication skills, including typing skills.
Critical thinking and time management skills. Ability/willingness to actively participate in helping achieve department and corporate objectives. Demonstrated skills to proactively evaluate situations using available resources and make informed decisions in unusual or escalated circumstances.
Demonstrated strong attention to detail and quality.
Knowledgeable about current and developing technologies including internet, PC operating systems, browsers, smart and browser-based cell phones and other mobile devices.
Self-motivation and independent decision-making skills.
Preferred:
Proficiency in CEFCU mainframe applications including Member Information File (MIF), Member Account File (MAF), CEFCU Tele-Servicing System (CTI), Account Information File (AIF).
User experience and knowledge of CEFCU's electronic services.
Applicable college classes (e.g., Business Math, Business Communications, and Business Law, etc.) and/or commensurate experience.
Training and/or presentation experience.
Proficiency in Microsoft Excel, Outlook, PowerPoint and Word.
Summary Pay Range
The pay range for this position is $19.71 - $23.17.
Compensation offered may vary based on skills and experience. Please note that salary is only one component of total compensation at CEFCU.
Benefits
Financial
Merit-based raises
Health and Welfare
Generous paid time off (Holiday, Personal or Sick Time, Vacation)
Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP)
Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)
Health Savings Account
Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan)
Life Insurance
Accidental Death & Dismemberment Insurance
Disability Benefits
Defined Benefit Plan - Pension
Defined Contribution Plan - 401K
Additional Benefits
Employee Assistance Program
Tuition reimbursement
Career growth through internal job postings
Management Development Program: formal mentoring and training
Opportunities to help improve and build the CEFCU of tomorrow through process teams
Opportunities to personally contribute to corporate financial literacy and community initiatives
Casual days to support local charities
Employee discounts on entertainment, cell phone plans, theme park tickets, and more
On-site fitness center, fitness classes, and wellness program
It is CEFCU's policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.
Auto-ApplyClient Service Representative
Service advisor job in Peoria, IL
Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today!
Responsibilities
Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events
Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers
Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events
Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations
Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets
Qualifications
Customer Service Experience: Previous customer service experience is highly desired
Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills
Educational Background: High school diploma required, bachelor's degree preferred
Sales Process Knowledge: Understanding the sales process and how to enter information into
client databases desired
Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Client Service Representative (Hiring Immediately)
Service advisor job in Peoria, IL
Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today!
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
Responsibilities
Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events
Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers
Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events
Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations
Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets
Qualifications
Customer Service Experience: Previous customer service experience is highly desired
Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills
Educational Background: High school diploma required, bachelor's degree preferred
Sales Process Knowledge: Understanding the sales process and how to enter information into
client databases desired
Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.
Subaru Express Service Advisor
Service advisor job in East Peoria, IL
The Uftring Auto Group is hiring for our award-winning service team!
We have a thorough but FAST hiring process!
The Subaru Express Service Advisor will greet and consult with customers regarding applicable vehicle maintenance needs. They are the link between the customer and the service department, insuring that the customer's needs are met and that the work is done correctly.
PAY IS BASED ON EXPERIENCE AND BEGINS AT $18.00 AN HOUR PLUS BONUSES.
BE OUR NEXT SUCCESS STORY! The Uftring Auto Group values its team members and is committed to their success by ensuring that they have the resources and opportunities to gain experience with us!
KEY RESPONSIBILITIES:
Advise customers on the care of their vehicle and the value of maintaining it to the manufacturer's standards.
Schedule and assist walk-in appointments for team efficiency.
Ensure that all documentation is accounted for.
Progress check and upselling of additional services/products if warranted.
Responsible for quality control to ensure the work is completed as requested.
QUALITIES FOR SUCCESS:
Positive and outgoing person with excellent listening skills.
Sales experience is preferred. Customer service experience is a plus.
Must have excellent communication skills and be organized and accurate.
Knowledge of automotive operations and knowledge of appropriate telephone techniques.
Neat, professional appearance.
Must possess a valid IL driver's license with an acceptable driving record
“The sure way to miss success is to miss the opportunity.” - Victor Chasles.
APPLY TODAY TO MAKE SURE YOU DON'T MISS YOUR OPPORTUNITY!
SCHEDULE:
Monday through Friday from 8:30 am until 5:30 pm.
Alternating Saturdays from 8:00 am until 12:00 pm.
COMPENSATION AND BENEFITS:
The compensation for the Subaru Express Service Advisor starts at $18.00 an hour plus bonuses.
Career Builder Bonus and Incentive Programs for qualifying positions.
We have a solid and stable reputation - we have been in business for over 43 years and we're still growing!
Great opportunities for advancement - we promote from within!
Attractive Vacation and Paid Time Off - with PTO available within the first year of employment.*
Paid time off for bereavement.*
Medical, dental, vision, life, short term disability and Teladoc insurance plans - with Company participation.
401(k) Plan with Company participation.
Attractive employee discounts on vehicles, parts, and services.
*See Team Member Handbook and Policies for full details.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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