Service advisor jobs in Piscataway, NJ - 2,811 jobs
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Customer Service Representative
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Client Service Associate
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Service Specialist
Client Liaison
Head of Customer Success - Fintech Growth Leader
Method Financial
Service advisor job in New York, NY
A leading fintech company is seeking a Head of Customer Success in Austin, TX. The role focuses on building customer relationships, shaping operational strategies, and managing team performance to drive company growth. Candidates should have over 10 years of experience in customer success and fintech partnerships, along with a data-driven mindset. This position offers an annual salary range of $200,000 to $250,000, aligning with a high-growth environment and the need for operational leadership.
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$200k-250k yearly 5d ago
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Client Service - Senior Associate
17Capital
Service advisor job in New York, NY
17Capital is a private credit manager, specializing in NAV finance for the private equity industry. It provides non-dilutive capital to high-quality private equity management companies, funds, and institutional investors as part of their toolkit for value creation and portfolio management.Founded in 2008, 17Capital has raised over $19 billion, and completed over 100 investments and 50 exits since inception.For more information, please visit ******************
Overview
17Capital's Client Service team is looking to hire a Senior Associate to join their team in New York to continue to drive the rapid growth of this area and the firm. The Client Service team sits within the Investor Relations team. The individual will work closely with the global Investor Relations team located in Europe, North America and the Middle East, and assist them in managing the existing LP base as well as supporting all fundraising activities and investor events.
17Capital's Values
Our values are the basis on which we build strong relationships with our clients, our investors and each other. They are the foundation of our business and integral to our continued ability to pioneer success.
Build trust - We behave and act in ways that earn trust
Embrace "different" - We embrace new ideas and constantly strive to discover new ways of doing things
Make things happen - We are agile and responsive in a way that delivers success for all our stakeholders
Strive for excellence - We act with professionalism and adhere to our high standards
Role and responsibilities
Work closely with the team to deliver a first class and effective client relations service
Assist with the development of fund marketing materials for fundraising, roadshows, AGMs, investor updates and other investor communications, including PPMs, DDQs, case studies etc.
Support the development of the junior team
Support organizing and coordinating investor events in New York
Prepare and produce materials for investor meetings
Provide hands-on support to the existing investor base and respond to investor queries and reporting
Proactively help and provide input into improving processes and procedures
Skillset required
Previous experience working in an IR or CS team in Private Equity/Private Credit
A team player who can work in a collaborative, dynamic environment
Strong financial and analytical skills
Exceptional communication skills both verbal and written
A strong work ethic and someone who can take ownership of their work whilst demonstrating a high level of attention to detail
Able to demonstrate honesty, integrity, and professionalism
Competent with PowerPoint, Excel and Word
Knowledge/Experience
Minimum 5 years' experience in a similar function within Private Credit or Private Equity
Previous experience in Client Services or Investor Relations team
We offer you
Career development, including comprehensive in-house training programme
Opportunity to learn and grow whilst making a meaningful contribution to the continued expansion of 17Capital during an exciting time of the firm's overall growth phase
Competitive reward and benefits
The base salary for this position is expected to be between $110k - $160k. Salaries may vary based on factors, such as skills, experience, and qualifications for the role, as determined by the Company at its sole discretion. The range listed reflects base salary only, and the total compensation package may include other components such as discretionary incentive compensation.
17Capital is an equal opportunity employer and does not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact *************************.
$110k-160k yearly 6d ago
Global Customer Enablement Leader
Medium 4.0
Service advisor job in New York, NY
Brooklyn, NY / Arlington, Virginia, United States / Mississauga, ON / New Delhi / Sacramento, CA / Paris / Oakland, CA / Lyon / London, UK / Lisbon, Portugal
Customer Success - Customer Enablement /
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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$98k-141k yearly est. 2d ago
Customer Service Representative
Ascendo 4.3
Service advisor job in Freehold, NJ
Overview: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our clients waste management company. In this role, you will be the primary point of contact for their customers, ensuring exceptional service delivery and addressing inquiries related to waste disposal services.
Responsibilities:
Customer Support:
Handle incoming calls, emails, and inquiries from customers regarding waste disposal services.
Provide accurate information about service offerings, pricing, scheduling, and service area coverage.
Assist customers with placing service orders, scheduling pickups, and resolving service-related issues promptly and effectively.
Problem Resolution:
Investigate and resolve customer complaints regarding service interruptions, missed pickups, billing discrepancies, etc.
Escalate complex issues to the appropriate department for resolution while ensuring timely follow-up with the customer.
Documentation and Data Entry:
Maintain accurate customer records, service logs, and documentation of interactions using our CRM system.
Update customer accounts with relevant information, service changes, and billing updates.
Billing and Payments:
Assist customers with understanding billing statements, payment options, and account balances.
Process payments, set up payment arrangements, and manage customer accounts receivable inquiries.
Customer Education:
Educate customers on proper waste disposal practices, recycling guidelines, and environmental stewardship initiatives.
Promote company programs and services aimed at enhancing customer satisfaction and environmental sustainability.
Cross-functional Collaboration:
Collaborate with dispatchers, drivers, and operations teams to ensure seamless service delivery and resolve service-related issues.
Communicate customer feedback and operational challenges to relevant stakeholders for continuous improvement.
Requirements:
Proven experience in customer service or a related field, preferably in waste management, utilities, or logistics industries.
Excellent communication skills (verbal and written) with a strong customer service orientation.
Ability to navigate and utilize CRM systems, databases, and basic office software (e.g., MS Office Suite).
Strong problem-solving skills with the ability to handle challenging situations professionally and calmly.
Detail-oriented and organized, with the ability to manage multiple tasks and prioritize workload effectively.
Preferred Qualifications:
Knowledge of waste management practices, recycling processes, and environmental regulations.
Previous experience using waste management software or ERP systems.
High school diploma or equivalent; additional education or certification in customer service or related fields is a plus.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Edward Beller
$31k-36k yearly est. 6d ago
Customer Service Representative
A. Duie Pyle, Inc. 4.5
Service advisor job in Elizabeth, NJ
A. Duie Pyle is seeking a Customer Service Representative to join our team to serve as a key point of contact for both internal and external customers. This role is responsible for managing inquiries, scheduling shipments, handling requests, resolving issues and ensuring clear, timely communication to deliver exceptional customer service.
Why Pyle?
Weekly pay every Friday via direct deposit
10:30 AM - 7:00 PM; Monday-Friday
Paid vacation, PTO, and annual holidays
Medical, Dental, Vision and Life Insurance
401(k) with Company Match; Annual Profit Sharing (100% employer paid)
Short Term and Long Term Disability
Wellness Programs for yearly benefits discount
Simply put, Pyle People Deliver. Since 1924, A. Duie Pyle has been family-owned and operated. Built by our core values of integrity, service first, and empathy, we're dedicated to exceptional customer service and empowering our employee's success. If you're ready to build a career with a company that continues to lead the supply chain and logistics industries, we'd love to hear from you.
To be qualified for this position, you should possess the following:
1 year of prior customer service experience preferred
Experience in a fast-paced work environment; strong attention to detail
Strong familiarity with MS Office (Word, Excel and Outlook); basic typing skills
Ability to prioritize tasks and meet deadlines; work effectively as an individual contributor and or as part of a team
Willingness to maintain a flexible schedule to meet the needs of the business, including but not limited to early mornings, evenings, and non-traditional holidays
Customer Service Representative responsibilities include, but are not limited to:
Scheduling pick-ups, tracing shipments, providing shipment ETAs, rate quotes, and or freight charges
Coordinating with internal departments as well as partners, delivery agents, brokers, and container stations to schedule shipments and handle customer issues
Scheduling delivery appointments and handle re-consignments
Coordinating communication with customers, drivers, and Accounts Receivable regarding Driver Collect and C.O.D. shipments
Ensuring the accurate billing of shipments
Compiling and delivering custom reports; performing daily audits of reports
Documenting all customer interactions for follow up and record keeping purposes
Assisting customers with "My Pyle" registration and utilization of our web site
Meeting the standards for all Key Performance Indicators (Call Quality, Process Knowledge Assessment, Adherence to Schedule, "Make Busy" %, Contacts per Hour)
For a full job description associated with this posting, please contact A. Duie Pyle's Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$34k-41k yearly est. 4d ago
Customer Service Representative
Conduent Incorporated 4.0
Service advisor job in Newark, NJ
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Customer Service Representative
Onsite in Newark, NJ
Hourly rate $16.50/hr, which may be below your state's minimum wage. Please take this into consideration when applying.
What you get:
Full-time Employment with Benefits day one including paid Holidays.
$16.50/hr
Bilingual in Spanish $17.50/hr
Paid Training
Great Work Environment
Requirements:
Must be at least 18 years of age or older.
Must have a High School Diploma, or equivalent.
Must be able to submit to a background check and drug test.
Must be able to work Monday-Friday 10:15am-7:15pm & Saturday 7:45am-2:15pm
Summary:
As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
What you will be doing:
Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
Identify customer needs to ensure the customer is provided complete and accurate information.
Process required transactions via mainframe or web-based applications.
Submit research requests in a concise yet accurate manner.
Maintain a thorough knowledge of the company and client programs, policies, and technology.
Communicate effectively in a warm and empathetic manner.
Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
Provide support to other positions/operations in cases during heavy workloads or absences.
People who succeed in this role have:
The ability to convey complex information in clear and concise terms to ensure customer understanding.
Strong work ethic.
Effective and accurate written and verbal communication skills.
Effective problem-solving skills.
Customer Service Experience.
Can navigate multiple applications and research solutions with ease
Love helping people and guiding them to the best solution for their issue
Are excited by innovative technology
Provide calm conflict resolution and problem solving for frustrated customers
Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
Can commit to 100% attendance for three to five weeks of paid training
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.50/hr
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
$16.5-17.5 hourly 6d ago
Customer Service Associate
CK Hutchison Holdings Limited
Service advisor job in Trenton, NJ
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Job Title: Customer Service Associate
.
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
1071 Whitehorse Avenue, Hamilton, NJ 08610
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$27k-37k yearly est. 6d ago
Member Service Agent
Spring Place 3.2
Service advisor job in New York, NY
Spring Place is a private membership club and co-working space, connecting work, leisure, and culture for its community of global influencers, creative entrepreneurs, and industry leaders.
Role and Responsibilities
Greet members and guests warmly, checking them in and making them feel welcome
Assist members with requests, problems, concerns, complaints and/or incidents/accidents brought to the Member Services desk in an attentive, courteous, respectful, helpful and efficient manner and/or escalates to management
Manage Member Services mailbox: respond to member questions and/or concerns where applicable and/or redirecting emails; manage phone calls from guests, post mail and packages for members and staff, etc.
Ensure that member spaces and lobby areas are orderly and welcoming
Positive influence for productivity and assisting fellow teammates with incoming inquiries by providing solutions and resources to support their overall success
Maintenance of Spring Place member database (NEXUDUS profiles)
Properly maintains the daily log, by tracking completed tasks, issued keys, issued lockers and reviewing the communications log on a routine basis
Accommodates member and guest's needs by scheduling, confirming and changing reservations for conference accurately and timely; enforces cancellation policies and follows up on collections.
Ensures that all conference rooms are kept in accordance with standard operating procedures and health and safety guidelines.
Provides current and detailed information about all services and products offered by Spring Place; maximizes revenue by promoting services, solicits member and guests feedback.
Assist with various projects and related duties as assigned
Qualifications/ Skills
2+ years' relative experience in customer service
A passionate team player with excellent drive, confidence and interpersonal skills.
Experience with dealing with celebrities and high-profile events is useful.
Ability to work effectively under time constraints and deadlines
Enthusiastic, highly motivated and a proactive team player
Ability to multitask, prioritize and manage time efficiently
Excellent verbal and written communication skills
Must be able to work in a fast-paced environment
Flexible schedule including morning, afternoon, evening, weekends and holidays (if needed)
Reliable, representative, positive and enthusiastic
Please note this job description is intended to convey information essential to understanding the scope of the job and the general nature, level, and expectation of the work to be performed. It is not designed to cover a complete list of qualifications, skills, efforts, duties, responsibilities, or activities associated with this position, as they may change at any time, with or without notice.
$28k-35k yearly est. 5d ago
Call Center Customer Service Representative
Pride Health 4.3
Service advisor job in New York, NY
Job Title: Call Center Representative - Healthcare | Contract
Shift:
Monday-Friday
9:00 AM - 5:00 PM
7.5 hours per day | 37.5 hours per week
Contract Duration: 8 Weeks
Pay Rate: $30 to $34/hr on W2
Job Description
Pride Health is seeking an experienced Call Center Representative to support a healthcare-based pediatric primary care call center in New York, NY. This role focuses on handling high-volume inbound and outbound calls while delivering professional, patient-centered customer service. The ideal candidate will be bilingual, highly organized, and comfortable working in a fast-paced call center environment.
Responsibilities
Handle incoming and outgoing calls professionally and efficiently
Answer inquiries, resolve complaints, and provide accurate information
Deliver excellent customer service to patients and caregivers
Actively listen to callers to understand concerns and needs
Document call details and outcomes accurately in computer systems
Perform additional duties as assigned
Required Qualifications
Minimum 2 years of call center or customer service experience
Bilingual (facility-specific requirement)
Strong verbal and written communication skills
Excellent active listening and problem-solving abilities
Proficiency with computers and call center systems
High School Diploma or GED
Why Work with Pride Health
Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.
$30-34 hourly 1d ago
Customer Service Representative
Chubb 4.3
Service advisor job in White House Station, NJ
The primary responsibility of this position will be to handle processing of new lines, renewals and endorsements for all Custom Solutions products including Workers Compensation, Custom policies and Group Personal Excess. The Customer Service Representative will partner with our Premier and Custom Solutions Underwriters to provide accurate policies and certificates, incorporate compliance practices, resolve premium discrepancies, and prepare accounts for renewal.
$34k-42k yearly est. 6d ago
Customer Service Representative (On-Site) - NJ
FOCO 4.0
Service advisor job in Piscataway, NJ
This is an On-Site role in our Piscataway, NJ location.
About Us:
Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team!
Job Summary:
We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence.
Key Responsibilities:
Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service.
Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction.
Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers.
Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer.
Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team.
Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience.
Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand.
Qualifications:
2+ years of customer service experience
Experience with Zendesk and Shopify is REQUIRED.
High school diploma or equivalent
Fluency in English
Strong communication skills, both verbal and written.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficient in using customer service software and Microsoft Office Suite.
Passion for sports and a good understanding of our product offerings is a plus.
Must be able to pass a background check.
Flexibility to work various shifts, including weekends and holidays.
Show up for work!
Come on time and be committed to be your best.
What We Offer:
Competitive salary and benefits package.
Opportunity to work in a vibrant, sports-focused environment.
Climate Controlled office setting.
Career growth and development opportunities.
Employee discounts on our products.
A supportive team culture that values collaboration and innovation.
Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
$30k-38k yearly est. 1d ago
Customer Service Representative
Swoon 4.3
Service advisor job in New York, NY
Title: Customer Service Representative
Pay: $35
Type: Onsite New York New York 10004 United States
Duration: 2 month contract
Customer Service Professional who handles incoming and/or outgoing calls.
Key Responsibilities:
Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
Other assignment as necessary.
Extensive phone experience and computer literate.
Qualifications:
Two (2) years of experience and Bilingual (facility specific).
Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
Active listening providing full attention to callers to understand their concerns and needs.
Effective problem-solving to analyze a situation, identify core issue and find effective solution.
High School Diploma or general education degree (GED).
$35 hourly 1d ago
Customer Service Representative
Connections Personnel
Service advisor job in White House Station, NJ
Connections Personnel is hiring for a Direct Hire Customer Service Representative for a four-generation owned family business that has been a recognized leader and innovator in the garage door industry located in Whitehouse Station, NJ. Company is the world's oldest manufacturer of sectional garage doors that is still owned and operated by the founding family. Looking for a candidate that has 2+ years of customer service experience in a manufacturing environment.
RESPONSIBILITIES:
Answer incoming calls.
Following up with clients via email and phone.
Verifying orders.
Process orders from distributors.
Entering data to process orders.
Must have Word and Excel.
General office work and filing.
Process purchase orders.
REQUIREMENTS:
At least 1 -2 years of customer service experience in a manufacturing environment.
Microsoft Word, Excel and Outlook.
Bilingual Spanish is a plus but not required.
High School Diploma.
Drug test and background check will be done prior to starting.
SCHEDULE: M - F 8 am to 4:30 pm, 30 minute lunch
Benefits: Medical, Dental, Vision & 401K + other perks.
SALARY: $20.00/hr-$22.00/hr depending on experience.
For immediate consideration please apply online at: https://connections.securedportals.com/apply/
$20-22 hourly 1d ago
Customer Service Representative
The Phoenix Group 4.8
Service advisor job in New York, NY
We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs.
What You'll Do
Create a welcoming and polished experience for employees, clients, and guests.
Deliver responsive, high-touch customer service in person, by phone, and through digital channels.
Collaborate with teammates to share responsibilities and maintain seamless operations.
Partner with other departments to direct inquiries and resolve issues efficiently.
Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination.
Safeguard sensitive and confidential information with the highest level of discretion.
What We're Looking For
Strong verbal and written communication skills.
A customer-first mindset, with the ability to handle requests thoughtfully and professionally.
Initiative and sound judgment to manage situations independently when needed.
Your Background
High school diploma or equivalent required.
3-5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support).
Prior exposure to professional services or corporate environments a plus.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
$31k-40k yearly est. 1d ago
Customer Service Representative
Robert Half 4.5
Service advisor job in Edison, NJ
We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism.
Key Responsibilities
Respond to customer inquiries via phone, email, or chat
Resolve customer complaints and issues in a timely and effective manner
Provide accurate information about products, services, and policies
Process orders, returns, exchanges, or account updates
Document customer interactions and maintain accurate records
Escalate complex issues to the appropriate team when necessary
Maintain a positive, professional attitude at all times
Qualifications
Previous customer service experience preferred but not required
Strong verbal and written communication skills
$29k-36k yearly est. 4d ago
Customer Service Representative
Prokatchers LLC
Service advisor job in New York, NY
Job Title : Customer Service Representative
Duration : 2+ months contract (Possible extension )
Education : High school degree
Shift Details : M-F schedule 9A-5P
Job Description:
• Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends.
• Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support.
• They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support.
• The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.
$30k-39k yearly est. 4d ago
Customer Service Representative
Insight Global
Service advisor job in Raritan, NJ
3 month contract starting ***********
3+ years of B2B customer service experience in a professional setting.
Proven experience in order processing, management, and entry in SAP.
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to manage multiple priorities and meet deadlines.
Pharma/Healthcare industry experience is a plus.
$30k-39k yearly est. 1d ago
EDI Wholesale Operations and Customer Service Associate
Fourth Floor 3.6
Service advisor job in New York, NY
Our Client, A luxury fashion brand, is seeking an EDI Operations Associate to join the team. This role will report in the Director of Logistics and Customer Service while supporting the all-department members of Customer Service.
Responsibilities:
Primary contact for several accounts including Wholesale (Department Stores and Specialty Boutiques), Corporate Retail and Ecommerce.
Ensure timely follow through and problem solving
Update and analyze business reports
Prepayments invoices
Entering (manually and upload) and transmitting orders for all brand sales lines
Manage EDI Catalog (UPC - NRF Color code)
Match EDI orders with initial orders and communicate with buyers
Maintain records of EDI compliance with customer approvals/waivers
Report POs in progress
Analyze daily inbounds and proactively release shipments
Monitor stock levels using the logistics report to prepare the allocations)
Run, analyze and distribute shipping reports to inform the Sales departments about the allocations shipped
Process customer invoicing using the system
Work with accounts receivable to coordinate shipping with payments (pre-payment customers)
Requirements:
Associate's Degree or higher
Minimum 3 years' experience in a similar role
Advanced Excel and Analytical skills are required (using pivot and VLOOKUP is mandatory)
EDI knowledge and experience required
Exceptional organizational skills, high attention to detail and reliable work ethic
Efficient communication and reporting skills
Must be able to multitask in a high-paced work environment
Comfortable working extended hours and weekends during busy seasons
Please submit your resume for consideration.
You can use ****************** to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
$28k-34k yearly est. 3d ago
Client Programs Liaison
American Society for The Prevention of Cruelty To Animals
Service advisor job in New York, NY
Are you a positive, engaging people person who thrives in a fast-paced environment? If so - and you love animals - you should consider the role of Client Programs Liaison at the ASPCA's 92nd Street facility.
The American Society for the Prevention of Cruelty to Animals (ASPCA) is seeking a friendly, engaging, reliable, and people-savvy Client Programs Liaison who is dedicated to helping animals by engaging community members directly in the ASPCA's local and national work. The Client Programs Liaison is a client services professional position that will have excellent knowledge of the ASPCA's many services, conflict resolution, client relations, and communication skills. They will effectively and professionally be the first point of contact for clients and other visitors - greeting them, connecting them with appropriate ASPCA services -- including by making referrals to medical and other service providers -- and providing information about ASPCA programs, services, and opportunities to contribute to the ASPCA's mission. They will direct clients appropriately and maintain logs of inquiries and daily schedules, communicate appropriate processes, including providing surrender prevention resources as needed.
As the Client Programs Liaison, you'll be a key part of the work to maximize the ASPCA's public engagement to ensure all visitors to this location will receive prompt attention and exceptional service within the parameters of the organizational guidelines.
Responsibilities:
Responsibilities will include, but are not limited to:
Client Relations & Hospitality - 60%
* Greet clients and their pets using a positive, non-judgmental, client-centered approach so clients feel at-ease about communicating their pet care needs
* Provide translation support (English/Spanish) between clients and the ASPCA teams as needed
* Utilize knowledge of ASPCA program areas to assist visitors with information and services to provide targeted support
* Support clients who walk in without an appointment compassionately and urgently to determine the best course of action. Through asking the client critical questions, determine if their pet's condition is unstable and needs immediate life-saving care. If their pet is in an unstable medical condition, liaise with the hospital to get an immediate medical assessment performed. If their pet is in a stable condition, direct them to get on the phone with our call center. If their pet's condition is not treatable under our medical criteria, offer them alternative resources to continue care.
* Support Volunteer and Foster Program recruitment efforts by providing appropriate literature regarding the application process
* Assist members of the public who are seeking surrender services by providing relevant intake support including surrender prevention information, and referrals to other shelters as appropriate
* Speak knowledgeably and actively seek out opportunities to engage the public in all available ASPCA services, animal welfare philosophies and techniques in responses to client's inquiries
* Knowledgeable about the Adoption Center's adoption process
* Liaise any NYPD interactions in the lobby, directing them to call appropriate information number or 92nd street forensics contact
* Complete and maintain a log of client interactions and inquiries and provide follow up as necessary
* Manage monetary and in-kind donations, express the ASPCA's appreciation for general donation inquiries and distribute donation receipt form
* Ensure relevant visitor information is consistently gathered through our database and analyzed on a quarterly basis in order to improve client experience
* Develop engaging content for the Lobby slideshow to keep visitors informed while waiting in the Lobby
* Manage intake of animal relinquishments as needed
* Other duties as assigned
Internal Communication & Collaboration - 20%
* Communicate and collaborate with peers and supervisors in alignment with the organization's Core Values
* Actively participate in ongoing training and team meetings as needed to stay updated on ASPCA programmatic updates, processes, and public engagement opportunities
* Collaborate with subject matter experts to keep all reference materials used to direct clients to services current
* Collaborate with our Creative team to ensure any public facing documents/files have our most recent branding and receive guidance when prompted
* Shadow or deploy with Community Engagement, Community Medicine, Relocation or National Response Team or shadow another ASPCA department once per year and occasionally participate in community outreach efforts
Conflict Resolution - 20%
* Proactively and effectively de-escalate high-pressure client interactions to navigate complex issues and reach appropriate solutions.
* Must be comfortable stepping into situations with no immediate or conventional resolution, maintaining unwavering composure and professionalism to manage client expectations and finalize the interaction with clarity, even when the ultimate outcome is unsatisfactory to the client.
* Working with program leaders, identify needs and solutions that improve client experience and reduce conflict
* Complete all required forms associated with the handling of inquiries and complaints in accordance with established procedures, complete incident reports as needed
Exemplify the ASPCA's Core Values:
* Has Commitment and dedication to improving the lives of animals
* Demonstrates Ownership and feels responsible for outcomes
* Believes in Team - that we are stronger together
* Seeks to Elevate others and reimagine what is possible
* Focuses on Impact, specifically making change for animals
Qualifications:
* Ability to communicate effectively, courteously, and professionally with a variety of individuals, some with pets, representing diverse cultures and backgrounds, in both spoken and written English and Spanish while maintaining confidentiality
* Commitment to the ASPCA's mission with a strong interest in animal welfare and serving low-income communities
* Thrives on providing exceptional customer service experiences; exemplary customer engagement skills
* Excellent team player who thrives independently in a fast-paced, shelter environment with exposure to dogs and cats daily
* Exceptional problem-solving abilities and sound judgment are required
* Strong computer skills, including Microsoft Office; familiarity with database software a plus (such as Canva and Airtable)
* Experience with and/or interest in working with underserved communities is required
* Ability to stay calm under pressure and de-escalate conflict in a positive and professional manner
* Ability to build and sustain positive and productive relationships within and across departmental teams, with volunteers and the public
* Ability to walk, bend, stand and reach constantly during a minimum 8-hour day; ability to lift up to 30 lbs., ability to walk dogs up and down stairs
Language:
Other languages desirable
Schedule:
* The schedule for this role is Tuesday-Saturday, 9-5pm and requires flexibility and the ability to adjust work hours and potentially days to accommodate varying needs, tasks, or commitments while maintaining productivity and meeting deadlines.
Compensation and benefits:
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
For hourly roles: the target hiring range for this role is $26.75-$28.68 per hour.
For more information on our benefits offerings, click here.
Stay Connected - Join Our Talent Community
If you are interested in joining our team but do not see a position listed that fits your experience or interests, please visit our website to join our Talent Community and stay connected to future opportunities with the ASPCA.
Qualifications:
See above for qualifications details.
Language:
English (Required), Spanish (Required)
Education and Work Experience:
High School Diploma (Required)
Fear Free Shelter certification required, or must be obtained within first 90 days, High school degree or equivalent required, Minimum of four years of client service required, Social Services or relevant experience a plus
$26.8-28.7 hourly 6d ago
Express Service Specialist
Aptask 4.4
Service advisor job in New York, NY
Job Title: Office Services Specialist 03-months Contract Pay Rate: $17.56/hr. on W2 Schedule: Mon Fri, 9AM 6PM (1-hour lunch) Client: Epiq Global Top 3 Required Skills: 1. Prior experience in office support, facilities, or equipment maintenance roles.
2. Familiarity with common office supply types and printer/copier brands.
3. Ability to work independently and follow established procedures.
Job Summary:
The Express Services Specialist will provide onsite office, mailroom, and equipment support services for Epiq s client site. This role involves maintaining office supplies, assisting with mail distribution, copying/printing, and troubleshooting office equipment while ensuring high-quality service and professionalism.
Key Responsibilities:
Operate and maintain copiers, printers, and related equipment (55 devices).
Troubleshoot printer issues and replace toner as needed.
Handle mail distribution, package delivery, and supply replenishment.
Support copy/print/scan requests, ensuring accuracy and timeliness.
Maintain organization of copy rooms and office supply areas.
Communicate effectively with client staff and Epiq team members.
Qualifications:
High school diploma or equivalent.
Minimum 1 year of office support or facilities experience.
Familiarity with office equipment and supplies.
Strong communication, organization, and customer service skills.
Ability to work independently and follow established procedures.
Dress Code: Business casual
Background Check: Required (must clear prior to start)
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
How much does a service advisor earn in Piscataway, NJ?
The average service advisor in Piscataway, NJ earns between $38,000 and $130,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Piscataway, NJ
$70,000
What are the biggest employers of Service Advisors in Piscataway, NJ?
The biggest employers of Service Advisors in Piscataway, NJ are: