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Service advisor jobs in Rhode Island

- 352 jobs
  • Customer Service Specialist

    Stratacent

    Service advisor job in East Providence, RI

    Job Title: Client Services Specialist - Commercial Banking Experience: 2+ Years As a successful member of Commercial Operations, you will be asked to meet and exceed department service and quality standards, while maintaining consistent levels of communication with external customers and colleagues. Specialist will perform root cause analysis to identify potential solutions and process improvement opportunities for recurring service issues. In addition, they will support the implementation of solutions that will ultimately improve Service Level, decrease operational effort, and increase the overall client experience. You will also be responsible for (but not limited to) the following: Serve Cash management, ACH and Commercial Card customers via request received by telephone, Chat or email. Research and train clients on all products offered. Independently service both internal and external customers on a wide variety of Commercial Card, ACH & cash management products, services and technical issues through all incoming channels. Diagnose, prioritize, resolve and/or escalate all technical, system, or procedural issues. Partner with various operational support staff in the reconciliation of client problems while attempting to limit future occurrences. Proactively advise management of impending problems or obstacles to meeting service standards. Qualifications Candidates must possess excellent verbal/written, time management, ability to multitask, interpersonal skills. The candidate must be goal driven with a desire to productivity goals; including meeting day to day business needs, with advanced problem-solving skills/ability to negotiate through difficult situations. 5 Years of customer service and Call Center experience; banking experienced preferred Excellent phone communication and listening skills Ability to prioritize and manage daily workload Ability to multi-task and work independently in a fast-paced work environment Computer proficiency and acumen Self-motivated attitude with a desire to succeed Analytical skills and the ability to recognize trends (Ability to exercise considerable independent judgment and attention to detail) Company Profile: Stratacent is a Global IT consulting and Services firm, headquartered in Jersey City, NJ, USA with offices in UK, Canada, and South Africa and global capability centers (GCC) in Pune and Gurugram in India. Our focus areas include Data and AI, Cloud Services, Automation, IT Operations, Application Development, and Information Security. URL - ********************* Stratacent - data driven solutions Global managed services firm assisting customers with digital transformation, including data and analytics, cloud services, automation, and IT service management. stratacent.com Employee Benefits: • Group Medical Insurance • Cab facility • Meals/snacks • Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors.
    $30k-40k yearly est. 4d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Service advisor job in Cranston, RI

    The salary range for this role is $16.25 to $17.00 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $16.3-17 hourly 2d ago
  • Accessibility Services Advisor

    Details

    Service advisor job in Rhode Island

    Facilitates the provision of reasonable accommodations and advising to students with disabilities Diversity & Inclusion Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply. Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, veteran status, or any other basis prohibited by law. Essential Job Functions Develops and implements a comprehensive plan for disability services and in and out of classroom accommodations for students with disabilities Meets with prospective and current students and their families, as needed, and maintains records accordingly Provides disability services orientations to students, parents and faculty Educates faculty on best practices they can use while teaching students with disabilities including researching and recommending assistive technology Advises on personal and academic issues for students with disabilities Coordinates special workshops, instructional programs and placement testing, as necessary Manages compliance with Americans with Disabilities Act to consistently meet the needs of students Participates with various departmental or campus committees on disability related issues Proctors testing sessions, as necessary Supervises and manages student employees, as necessary, to enhance their academic and professional development Performs other duties as assigned Required Qualifications Minimum of a master's degree Moderate amount of experience working with advising students with disabilities or other related experience Preferred Qualifications Master's degree in special education, counseling or a related field of study Please Note: Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire. Applications are accepted on an ongoing basis until job posting is closed.
    $37k-69k yearly est. 8d ago
  • GRIECO TOYOTA SERVICE ADVISOR

    Grieco Toyota

    Service advisor job in East Providence, RI

    TOYOTA SERVICE ADVISOR
    $37k-70k yearly est. 60d+ ago
  • Service Advisor

    Flood Ford of Narragansett

    Service advisor job in Narragansett, RI

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $38k-72k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Grieco Automotive Group

    Service advisor job in Johnston, RI

    Are you ready to put your career into high gear? We are looking for an individual with at least 2 years experience in the automotive field and someone that is looking to join a productive, growing team. Duties and Responsibilities: 1. Able to schedule services appointments, obtaining customer and vehicles information prior to customer arrival 2. Greets customers in a timely and friendly manner. 3. Provides a complete and accurate written estimate for labor and parts. Establishes reasonable time for service to be complete. 4. Checks on progress of repair throughout the day. contacts customers regarding any changes in the estimate or promised time. Explains cost and time requirements in detail, and gets proper authorization before an additional repairs are performed. 5. Maintain customer satisfaction index rating at or above country average. 6. Advise customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufactures' specifications. Grieco Honda is looking for the right individual to assist with the above needs. We are a growing team with a focus on offering our customers the time, attention and professionalism they deserve. Qualifications 2+ years of previous dealership experience is ideal. High School Diploma or the equivalent Ability to read and comprehend instructions and information. General Knowledge of vehicle mechanical operations. Sales experience preferred. Professional personal appearance. Excellent oral and written communication skills. ADP/CDK proficiency preferred. High Energy and Positive Attitude. Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company's business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company's non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Determine costs and completion date. Communicate expected repair time to customer. Analyze progress to maximize efficiency and maintain high quality of repairs. Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources. Prior to the start of a repair job, ascertain the correct part numbers on repair orders and help the parts department pull and post the appropriate parts. Diagnose problems correctly and accurately describe those problems on the repair order. Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Be available to aid technicians as appropriate if they have having trouble completing service work. Produce accurate estimates for wreck and internal repairs. Provide cashier transactions when needed. Adhere to procedures for timely and proficient dealing of warranty items such as correct storage and labeling. Become familiar and proficient with all phases of the computer system needed for parts and service management, developing and maintaining the skills required. Start and finalize repair orders for warranty, customer paid, and internal repair. Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be polite and friendly and greet customers promptly. Conduct telephone transactions courteously, and quickly. Provide excellent customer service for all customers whether external and internal. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Notify customers promptly regarding any delays, changes, or additional work that is required. When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate.
    $37k-70k yearly est. Auto-Apply 60d+ ago
  • Service Advisor (Toyota NK)

    Nucar Southern New England

    Service advisor job in North Kingstown, RI

    Nucar Toyota of North Kingstown, is seeking a knowledgeable Service Advisor to work one-on-one with our customers, advising them on available service options and parts when their vehicles need repairs. This role will require a personable disposition as well as the development of extensive product knowledge in order to best serve all of our customers with a friendly smile and honest guidance. Nucar offers in-house training and support as well as competitive compensation and benefits packages. Job Responsibilities: Greet customers when they arrive at the service center Consult with customers and mechanics regarding necessary vehicle repairs to ensure they are provided with the safest course of action tailored to their needs Educate customers with in-depth information about available aftermarket and OE (original equipment manufacturer) part options Answer questions about service outcome, maintain process transparency Inform customers about warranty protections and potential cost savings Help customers make informed decision between trading in a car or repairing it through our shop Manage and oversee the service center's workflow and scheduling Education and/or Experience: High School Diploma or equivalent required Extensive knowledge of automotive industry and parts required Previous service or advising experience is preferred Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes: Medical, Dental, Vision Coverage Life Insurance Fitness Discount Short & Long-Term Disability Insurance Employee Referral Bonus, Longevity Bonus Paid Vacations, Paid Holidays, & 401K with Company Contribution We are excited about meeting you! Nucar is a drug free, Equal Opportunity Employer
    $37k-71k yearly est. 22d ago
  • Service Advisor

    Flood Ford of East Greenwich

    Service advisor job in East Greenwich, RI

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave Health Insurance Life Insurance Disability Coverage Dental Coverage Vision Coverage 401(K) Retirement Plan Paid Vacation Paid Holidays Provided Uniforms Contact Us For Details! Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We offer a competitive salary and full benefits package after 30 days of employment, along with on the job training. The Flood Auto Group is one of the premier new and used car dealerships for Ford, Lincoln, and Mazda. As well as being Rhode Island's only Ford Presidents Award Dealer. See what it means to work in a state-of-the-art facility in an environment that rewards quality and precision. If you are committed to helping customers keep their vehicles in top condition while working efficiently to minimize their waiting time, this is an excellent opportunity to learn and grow in a successful dealership. All Applicants must be Professional, Courteous, Self motivated, Respectful, and Capable of Multitasking. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $37k-71k yearly est. Auto-Apply 60d+ ago
  • Automotive service advisor-Automotive service manager

    Mass Diesel Performance

    Service advisor job in Providence, RI

    Job Description Looking for a Service advisor service manager for a small Automotive Gas diesel light duty repair shop Our busy Repair Shop is looking for a Service Manager Service Advisor to assist within our established, independent owned shop. We run a clean organized office and environment. Daily duties would include scheduling incoming appointments, greeting our customers, directing technicians, writing estimates, ordering parts from our suppliers, informing customers of needs and recommended maintenance, in order to maintain our front office and making our customers feel appreciated. Women are encouraged to apply, and the ideal candidate will have some automotive experience with a working knowledge of the industry. as a Technician or Advisor or a Manager. We expect our ideal candidate to: - Have a desire to work in the automotive field. - Be neat, organized and well groomed. - Serve our customers with a smile. - Thrive in a busy environment. - Is looking for a long term position with growth potential. - 5 Day work week-Be on Time If you have previously worked as a Mechanic, Lube Tech, in Sales with some knowledge of customer service in auto industry we would like to talk to you. Our customers are our most important resource and it is important to us that they are happy. We always strive to have a good reputation within our community. If you believe you are looking for a friendly environment like ours please reply to this posting by email with a short resume highlighting your education, previous work experience, and immediate contact information. We are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience. As an automotive service/advisor manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers and deal with all situations Following up with customers, services requested, estimated completion times etc Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop services Lead, manage, and train team while keeping in tune with our companies outlook Supervise up to 5 employees Oversee technicians' inspections, diagnosing and repairing of domestic light duty trucks Maintain inventory counts Overall cleanliness and organization of the facility Other duties as assigned Managing the techs and keep theem going thru day to meet expectations of the day A minimum of 2 years of service experience General automotive knowledge Excellent customer service disposition Good communication skills Excellent selling skills Leadership ability to dispatch work to techs Team building skill Benefits: Employee discount Health insurance Paid time off 401k Schedule: Monday to Friday 8-5-5:30 Supplemental Pay: The probationary period is 90 days from start-date. During this period you will be evaluated for quality of work as well as your fitment in the workplace. Exemplary work is expected throughout the entire probationary period, and is expected during your entire employment following this period. Your ability to do as asked. If you do not follow these guidelines of what is asked you will be terminated. Job Type: Full-time Pay: $20.00 - $40.00 per hour or we can work commission based Work Location: In person Shop is in Bellingham Mass #hc196863
    $20-40 hourly 16d ago
  • Junior Service Advisor

    Carshop

    Service advisor job in Warwick, RI

    Infiniti of Warwick, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates. WHAT WE HAVE TO OFFER Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." Proudly named to Glassdoor's Best Places to Work Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match. Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests. Values-driven culture built on integrity, professionalism, excellence, and teamwork. WHAT WE ARE LOOKING FOR Genuine interest in providing an exceptional customer experience. Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. Excellent communication, interpersonal, and organizational skills. Strong work ethic with the ability to work in a fast-paced, results-driven environment. WHAT YOU CAN BRING TO THE TABLE Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs. Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates. Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy. Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
    $37k-70k yearly est. 1d ago
  • Customer Service Advisor - Division St

    Scrub-A-Dub Auto Wash Centers

    Service advisor job in Warwick, RI

    Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment at our BRAND NEW Division St, Warwick/East Greenwich location. A 60+ year old family business, ScrubaDub is proud to be a Boston Globe and USA Today Top Workplace, and looking for new team members to grow with us. Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Build your Unlimited customer base. Carwash Operations: Help load customers and ensure the smooth flow of customers through the facility. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, vaccuums and carwash tunnel, and some basic maintenance work in the carwash. Employees average $17-25+ per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $17-25+ per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Educational Scholarships, free financial coaching Free carwashes for your personal vehicle Growth potential at a fast growing, award winning workplace Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to navigate our point of sale and assist customers Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Salary Description $17,25+ Per Hour
    $17-25 hourly 6d ago
  • Accessibility Services Advisor

    Johnson and Wales University 4.4company rating

    Service advisor job in Providence, RI

    Facilitates the provision of reasonable accommodations and advising to students with disabilities Diversity & Inclusion Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply. Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, veteran status, or any other basis prohibited by law. Essential Job Functions * Develops and implements a comprehensive plan for disability services and in and out of classroom accommodations for students with disabilities * Meets with prospective and current students and their families, as needed, and maintains records accordingly * Provides disability services orientations to students, parents and faculty * Educates faculty on best practices they can use while teaching students with disabilities including researching and recommending assistive technology * Advises on personal and academic issues for students with disabilities * Coordinates special workshops, instructional programs and placement testing, as necessary * Manages compliance with Americans with Disabilities Act to consistently meet the needs of students * Participates with various departmental or campus committees on disability related issues * Proctors testing sessions, as necessary * Supervises and manages student employees, as necessary, to enhance their academic and professional development * Performs other duties as assigned Required Qualifications * Minimum of a master's degree * Moderate amount of experience working with advising students with disabilities or other related experience Preferred Qualifications * Master's degree in special education, counseling or a related field of study Please Note: Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire. Applications are accepted on an ongoing basis until job posting is closed.
    $34k-42k yearly est. 9d ago
  • Automotive Service Advisor

    The Hertz Corporation 4.3company rating

    Service advisor job in Providence, RI

    **A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing + Reviewing a wide range of vehicle repair requests + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM + Handle repair disputes with national account vendors + Validating parts pricing and labor times + Guarantee vehicle repairs adhere to company policies and address safety concerns + Efficiently drive down vendor cycle time to minimize out of service days + Handle phone calls related to vehicles experiencing extensive down time + Adhere to goal setting metrics for all job functions + Review vehicle repairs + Handle phone calls, emails, and chats + Working behind a desk + Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid **What We're Looking For:** + Highschool Diploma or GED + 3 years of previous vehicle maintenance experience + Minimum of 4 ASE certifications related to job scope + Ability to work remote + Fleet experience preferred + Automotive vehicle repair background + Ability to multitask + Negotiation + Computer literate + Customer service + Experience with labor guides ***Ability to work REMOTE - Required to be near Phoenix office*** **What You'll Get:** + Remote Work + Up to 40% off the base rate of any standard Hertz rental including Friends and Family + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $22 hourly 60d+ ago
  • Automotive Service Advisor

    Midas North Providence 4962

    Service advisor job in North Providence, RI

    Benefits: Bonus based on performance Employee discounts Health insurance Paid time off Vision insurance At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Service Advisor developmental role. Midas is committed to training our associates and promoting from within the organization. ResponsibilitiesAs a Midas automotive service advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc. Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop service specials Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed Supervise up to ten employees Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks Maintain inventory counts Overall cleanliness and organization of the facility Other duties as assigned Qualifications A minimum of 2 years of service advisor experience General automotive knowledge Excellent customer service disposition Good communication skills Leadership ability Team building skills Ability to work a flexible retail schedule - 5 days - Sundays off. Valid driver's license Compensation: $50,000.00 - $70,000.00 per year Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $50k-70k yearly Auto-Apply 60d+ ago
  • Automotive Service Advisor - BMW

    Murgado Automotive Group 4.0company rating

    Service advisor job in Barrington, RI

    BMW of Barrington, a prestigious member of the Murgado Automotive Group, is dedicated to providing exceptional service and delivering high-quality vehicles to our valued customers. As part of our commitment to excellence, we are seeking a highly motivated and customer-focused Automotive Service Advisor to join our dynamic service team. Why Join Us?Prestigious Brand: Represent a world-renowned brand known for luxury, performance, and innovation.Professional Growth: Opportunities for continuous learning and career advancement within the Murgado Automotive Group.Supportive Environment: Be part of a team that values collaboration, customer satisfaction, and excellence. Responsibilities: Customer Engagement: Greet customers warmly and address their service needs with a professional and courteous demeanor.Service Recommendations: Assess vehicle conditions and recommend appropriate maintenance and repair services.Scheduling & Coordination: Manage service schedules, ensuring timely completion and communication with customers.Documentation: Accurately document service orders, customer concerns, and repair needs.Follow-Up: Maintain regular communication with customers throughout the service process, providing updates and addressing any concerns.Quality Assurance: Ensure that all services are performed to the highest standards and meet BMW specifications.Qualifications:Experience: Previous experience as an Automotive Service Advisor or similar role in the automotive industry.Customer Service Skills: Strong interpersonal and communication skills with a customer-first attitude.Technical Knowledge: Basic understanding of automotive maintenance and repair processes.Organizational Skills: Ability to manage multiple tasks efficiently in a fast-paced environment.Problem-Solving: Proactive approach to identifying and resolving customer issues.Technology Proficiency: Familiarity with dealership management software and basic computer skills. Benefits: Competitive Compensation: Attractive salary and performance-based incentives.Comprehensive Benefits: Health, dental, vision, and retirement plans.Professional Development: Access to ongoing training and career development programs.Work-Life Balance: Flexible scheduling to support a healthy work-life balance. If you are passionate about providing exceptional customer service and have a keen interest in the automotive industry, we want to hear from you! Join us at BMW of Barrington and become part of a team that values excellence and innovation.Apply now through Indeed to take the next step in your automotive career with BMW of Barrington, a member of the Murgado Automotive Group!$100,000 - $200,000 a year Salary dependent on experience and performance. No cap on commissions/bonuses! Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $43k-54k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Tasca Ford Cranston 3.9company rating

    Service advisor job in Cranston, RI

    Tasca Family Commitment Tasca Automotive Group was founded in 1943 by Bob Tasca, Sr. In 1953 Bob opened the original Tasca Ford in Bristol, Rhode Island. Just one year later this dealership was completely destroyed by Hurricane Carol. Bob relocated and ultimately opened up the new Tasca Ford at 777 Taunton Avenue in East Providence, Rhode Island. It was here that Bob and his team became the second largest Ford dealership in the world in the 1960's. This was also the birthplace of the Tasca Racing program and many historic muscle cars such as the Ford Cobra Jet, Tasca Street Boss, and Mystery race cars. Bob opened Tasca Lincoln Mercury in Seekonk, Massachusetts in 1972. TLM became the highest volume Lincoln Mercury dealership in the world in 1986, and repeated again in 1987 and 1988 while also winning the Ford President's Award for outstanding customer satisfaction. This fulfilled Bob's dream of saying "None Bigger, None Better." It was also at the Seekonk store that Bob launched the innovative Pre-Trade program, pioneering the concept of short term trade cycles and leasing. He was also joined in the business by his three sons, thus fulfilling another of his dreams to build a successful family business. In 2002 Bob opened his flagship dealership in Cranston, RI. Featuring Ford, Lincoln, Mercury, Mazda, and Volvo the Cranston location was one of the most high tech and largest facilities in the country. It featured amenities such as drive in service write up, an in house Italian café, drive through carwash, and spacious customer lounge. It was at this time that Bob was joined in the business by his grandsons and granddaughters, continuing his dream of a family business. When Bob Tasca, Sr. passed away in 2010 he left a proud legacy of honesty, integrity, and customer satisfaction. 70 years and three generations later the Tasca Family continues to grow. We have been blessed over the past seven decades with great customers and great employees. We would like to thank the members of our team who continue to work so hard to satisfy our customers. We would also like to thank the thousands of families who have trusted us over the past 70 years. We humbly look forward to keeping our commitment that YOU WILL BE SATISFIED. EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Tasca Automotive Group is looking to hire an experienced Customer Service Representative. Customer Support will be in the form of inbound and outbound phone calls and emails. Will be working closely to communicate any concerns with the Customer Relations Manager. Must enjoy talking on the phone and have an overall helpful attitude. Must be comfortable working on computers. Other office duties may include filling out and filing documents, working closely with shipping companies and dealerships. This may include data entry, making folders etc. Experience: * Customer Service: 1 year (Required) * Automotive experience preferred but not required. Schedule: * Monday - Friday 8:00am - 4:30pm (flexible) Salary: * $20.00 per hour Education: * High School or equivalent (Required)
    $20 hourly 60d+ ago
  • Virtual Customer Service Professional( work frrom home)

    Re-Krut Services

    Service advisor job in Providence, RI

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
    $9-14 hourly 17h ago
  • Service Advisor

    Grieco Toyota

    Service advisor job in East Providence, RI

    Qualifications Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Physical RequirementsSurroundings spend time indoors in air-conditioned areas. Sitting on a regular basis Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbs infrequently Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company's business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company's non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Determine costs and completion date. Communicate expected repair time to customer. Analyze progress to maximize efficiency and maintain high quality of repairs. Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources. Prior to the start of a repair job, ascertain the correct part numbers on repair orders and help the parts department pull and post the appropriate parts. Diagnose problems correctly and accurately describe those problems on the repair order. Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Be available to aid technicians as appropriate if they have having trouble completing service work. Produce accurate estimates for wreck and internal repairs. Provide cashier transactions when needed. Adhere to procedures for timely and proficient dealing of warranty items such as correct storage and labeling. Become familiar and proficient with all phases of the computer system needed for parts and service management, developing and maintaining the skills required. Start and finalize repair orders for warranty, customer paid, and internal repair. Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be polite and friendly and greet customers promptly. Conduct telephone transactions courteously, and quickly. Provide excellent customer service for all customers whether external and internal. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Notify customers promptly regarding any delays, changes, or additional work that is required. When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate.
    $37k-70k yearly est. 60d+ ago
  • Customer Service Advisor - Coventry

    Scrub-A-Dub Auto Wash Centers

    Service advisor job in Coventry, RI

    Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is excited to hire for the grand opening of our BRAND NEW COVENTRY SITE! A 50+ year old family business, ScrubaDub is seeking individuals who are serious about their careers and looking to cultivate customer relationships. Join a USA TODAY Top Places To Work Award Winner for 2024 as we launch the most state-of-the-art carwash facility in Rhode Island! Responsibilities and Duties 1.) Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits of the Unlimited program while ensuring a positive customer experience with a friendly smile and helpful service! 2.) Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Load cars quickly and efficiently. 3.) Store Operations: Maintain a clean and organized location. This is a busy carwash that needs to be cleaned on a daily basis. Complete necessary side-work and house-keeping items including cleaning the lot and vacuums, taking out the trash, and cleaning the carwash tunnel. Requirements The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate. Grit - you'll be working outside for much of the year - you're tough and able to handle the outdoors. Benefits Team members average $18 to $22+ an hour with wage, tips, and bonus. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free car washes for your personal vehicle Growth potential at a fast growing company 529 College Savings Plan Scholarships and reimbursement for college or vocational training Salary Description $18-22+ per hour
    $18-22 hourly 60d+ ago
  • Virtual Customer Service Professional( work frrom home)

    Re-Krut Services

    Service advisor job in Providence, RI

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. Skill Set Overview: • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
    $9-14 hourly 60d+ ago

Learn more about service advisor jobs

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What are the top employers for service advisor in RI?

Top 10 Service Advisor companies in RI

  1. BMW of Freeport

  2. Grieco Toyota

  3. Navigant Credit Union

  4. Boch Center

  5. Johnson & Wales University

  6. Parker Global Strategies

  7. Carshop

  8. Details

  9. Flood Ford of East Greenwich

  10. Flood Ford of Narragansett

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