Care Coordinator
Service advisor job in Pleasanton, CA
/RESPONSIBILITIES At the front door of University Health, this role serves to screen patients needing placement in acute or observation beds for the purposes of correct status determinations, and the coordination of appropriate diversions to home or other level of care more appropriate for the services needed to be rendered. This position requires assertive clinical acumen and communication skills for serving in the liaison roles with medical staff, nursing, and patients and families.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. National certification (e.g. CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related field is preferred. Three years recent, full-time hospital experience preferred. Work experience in case management, utilization review or hospital quality assurance experience is preferred. Must complete a Clinical Documentation Improvement Course within specified time of hire date.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. Case Manager Certification (CCM or ANCC) is highly desirable.
Wellness & Member Experience Associate
Service advisor job in San Francisco, CA
A leading nonprofit organization is seeking a Membership Associate to enhance the member experience at their San Francisco branch. This role involves engaging with members, managing membership accounts, and ensuring a welcoming and inclusive environment. The ideal candidate will have a high school diploma, customer service experience, and availability during various shifts. The position offers a salary range of $18.67 - $22.00 per hour and the chance to impact the community positively.
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Critical Care APP Supervisor
Service advisor job in Santa Clara, CA
About the Company
The Critical Care Advanced Practice Provider (CC APP) team at UCSF provides expert care in the adult intensive care units at UCSF Health. The CC APPs are an element of the interdisciplinary critical care team that includes attending physicians, physicians in training, pharmacists, registered nurses, rehabilitation therapists, and UCSF students. The CC APPs provide care in all of the adult intensive care units including Cardiac, Neurologic, Medical, and Surgical intensive care units. These units provide care for patients undergoing cardiac surgery, organ transplantation, thoracic surgery, orthopedic surgery, neurosurgical surgery, general surgery, or patients requiring complex medical management. The CC APP team collaborates with the UCSF School of Nursing and supports the UCSF Surgical and Critical Care Advanced Practice Provider Fellowship. The CC APP group is active in various quality improvement, cost reduction, and professional development projects.
About the Role
The adult Critical Care Advanced Practice Provider Supervisor supervises, coordinates, and administers the practice of advanced practice professionals (APP), including nurse practitioners and physician assistants. Ensures quality of care and serves as a role model, expert clinician, and mentor. Assists with the administration and management of personnel, fiscal, and material resources. The adult Critical Care Advanced Practice Provider Supervisor provides leadership to advanced practice providers in adult critical care and supports the adult Critical Care Advanced Practice Provider Manager. The primary managerial responsibility of the supervisor is to provide professional support in the Critical Care APP department. The primary clinical responsibility is to provide expert level critical care clinical services to patients and families in the adult intensive care units at UCSF Health.
Responsibilities
Administrative
Staff Development
Education
Leadership
The primary responsibility of the adult Critical Care Advanced Practice Provider Supervisor is the direct application of expertise in the adult intensive care units at UCSF Health within the divisions of Critical Care Medicine. The individual will assume full responsibility for adult Critical Care APP clinical services in the absence of the manager. Receives predetermined work assignments that are subject to a moderate level of control and review.
Qualifications
Min 1 year experience in a supervisor, or leadership role.
4-6 years of recent experience as a nurse practitioner or physician assistant in adult critical care.
Responsible for understanding and communicating an advanced knowledge of national, state, and local educational and legislative issues affecting advanced practice providers.
Demonstrated knowledge of state and national regulatory requirements.
Ability to gather clinical information, develop differential diagnoses, and create problem lists independently.
Competent to direct patient management and lead care team.
Demonstrated ability to effectively supervise a team and to manage the complex workflow and competing priorities involved with providing quality care as an Advanced Practitioner.
Solid knowledge of the clinical and operational issues for nurse practitioners performing advanced-practice nursing within departments and specialty areas, including evaluation, testing, diagnosis, and treatment, as well as patient-care concepts, policies, outcomes measurement, quality standards, ethics issues, quality improvement, and continuing staff education and professional development.
Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document staff issues and performance, and to participate in decision-making on human resources matters.
Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.
Advanced interpersonal skills for effective collaborations with all levels of clinical staff and management, consultants, researchers, and outside agencies.
Strong written and verbal communication skills with the ability to train and mentor subordinates, convey complex clinical and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals.
Required Skills
Related healthcare management or Nurse Practitioner III or Senior Physician Assistant experience in a highly matrixed healthcare organization.
Knowledge of clinical and administrative software and specialized applications and data management systems used by advanced practice providers in providing advanced-practice care, research, documentation, and employee supervision.
Preferred Skills
For PA candidates: Completion of a recognized graduate master's degree program as a physician assistant.
Doctorate Degree.
Pay range and compensation package
The salary range for this position is $138,400 - $335,800 (Annual Rate). The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: *****************************************************************************
Equal Opportunity Statement
UCSF Health requires all Advanced Health Practitioners (APP) to be credentialed through OMAG to practice and be privileged through CIDP to function in their clinical role. This applies to both adult and pediatric APPs in the inpatient and outpatient clinical settings at all UCSF Health sites and affiliates. Credentialing, health plan enrollment, and approval of privileges must be completed prior to the first working day. Inability to comply with the requirements of OMAG/CIDP AT ALL TIMES will result in either, a LOA or suspension of privileges designation.
Service Advisor
Service advisor job in Albany, CA
Job Description
Automotive Service Advisor - No Weekends | Independent Shop | Albany, CA
Dana Meyer Auto Care - Albany, CA Full-time | Monday-Friday | Competitive Pay + Uncapped Bonus
Join a respected, independent repair shop that's been earning trust since 1975.
At Dana Meyer Auto Care, we believe in honesty, quality, and relationships. Our team takes pride in helping customers understand their vehicles, doing the job right, and keeping the process simple and transparent.
What You'll Do
Greet customers and guide them through the repair process.
Communicate clearly and honestly about vehicle needs and options.
Prepare accurate estimates and close approved work.
Coordinate with co-workers to manage workflow and deadlines.
Keep customers informed and ensure a 5-star experience from start to finish.
What We're Looking For
Experience as a Service Advisor or in a customer-facing automotive role.
Strong communication and people skills - you build trust fast.
Organized, detail-oriented, and comfortable multitasking.
Basic understanding of vehicle systems (ASE knowledge a plus).
Team-focused attitude - no egos, no drama.
What We Offer
Competitive base pay + performance bonuses (no cap)
Monday-Friday schedule - no weekends
Vacation time, holidays, and training opportunities
Steady work year-round with a loyal customer base
A positive, professional shop culture where your voice matters
If you're ready to work with a shop that values integrity, teamwork, and long-term relationships - we want to meet you!
?? Apply today - send your resume or stop by Dana Meyer Auto Care, Albany, CA.
#hc204203
Service Consultant
Service advisor job in Fremont, CA
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
At Dosanjh Family Automotive Group, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
Benefits
Medical & Dental Insurance
Vision Discount Program
401K Plan
Paid time off and vacation
Life insurance w/AD&D Feature
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Employee Assistance Program
Health Reimbursement Account
Discounts on products and services
Above average industry pay
Technician Specific Benefits
Relocation assistance available for qualified candidates
State-of-the-art facility with cutting edge technology
Shop equipped with the newest technology and equipment
Uniforms provided
Discounts on products and services
Work environment OSHA certified to current Air Quality Standards
Highly productive shop
Career advancement opportunities, promote from within
ASE and state inspection certification reimbursement and all training expenses paid to further your career
Paid continued education, on-going manufacturer hands on and web based training
Clean and professional work environment
Most manufacturer special tools provided
Apprenticeship program
Competitive wages
The Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $33.00 and $45.00 per hour.
Responsibilities
Perform work specified on the repair order with efficiency and in accordance with dealership.
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.
Execute repairs under warranty to manufacturer specifications.
Qualifications
2+ years of Service Technician experience preferred
High school diploma or equivalent, ASE Certification required
B level qualifications, including Diagnostic, Electrical and Engine Repair
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
Excellent customer service skills and basic computer competencies
Positive, friendly attitude, along with an eagerness to improve
Enjoy working in a dynamic environment
Teammate with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment Position: Full Time
Salary:
$65,000.00 - $95,000.00 Yearly
Salary is not negotiable.
Zip Code: 94538
Customer Service Reps / Associate / Specialist
Service advisor job in San Francisco, CA
Job Responsibilities
Are you dependable?
Are you looking for more?
If you answered yes then Pharmacyclics is looking for you!
We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service.
We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers.
Essential Duties:
Process orders, forms, applications, and requests.
Keep records of customer interactions, transactions, comments and complaints.
Communicate with customers and vendors through various channels.
Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process.
Acknowledge and resolve customer complaints.
Ensure customer satisfaction and provide exceptional customer support.
Salary: $18.50 to $22.00 /hour. Based on Performance and Experience.
Apply today for an opportunity to be a part of a great team with an innovative company!
***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP!
Skills Required
Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Ability to multi-task, prioritize, and manage time effectively.
Customer orientation and ability to adapt/respond to different types of characters.
Ability to meet required goals and quotas.
Positive and service-oriented attitude.
Service Writer
Service advisor job in Santa Rosa, CA
It's your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don't just have a career, you have a purpose.
Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.
You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It's time to use your skills and passion to do work that matters!
Job Description
Peterson Trucks has the immediate need for an experienced Service Writer at our Santa Rosa, CA location.
SUMMARY
The Service Writer, Trucks performs administrative and clerical duties in support of the department's equipment service function and coordinates the department's scheduled service activities.
ESSENTIAL JOB FUNCTIONS
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
* Gather information regarding the vehicle complaint, customer contact, and necessary information to generate a repair order and open work order.
* Work with the shop lead / foreman to schedule diagnostic time to determine the cause of the problem.
* Provide daily updates to customers
* Collect coverage information to determine who will be responsible for payment of services
* Develop cost estimates for corrective action needed
* Maintain customer, shop and parts communications
* Monitor shop progress on repairs for estimate compliance.
* Review repair invoices for professional explanation and accuracy
* Work closely with the credit department to ensure accuracy of all customer accounts.
* Perform cashier responsibilities; manage and collect on all cash on delivery (C.O.D.) accounts.
* Provide other clerical and administrative support to as may be needed (type letters, job quotes, purchase orders and other related documents; make appointments and maintain schedules; make copies and use FAX, mail system, or otherwise distribute work related materials both inside and outside of company).
* Maintain punctual, regular, and predictable attendance.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, safely and in alignment with Peterson's core values. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or GED; and a minimum of one year of directly related experience as a service writer in the truck or similar industry; or an equivalent combination of education and work experience. Customer service experience required.
CERTIFICATES, LICENSES, REGISTRATIONS
None required.
The hourly pay range for this position is: $34.76 -$ 40.00. (Starting wage will depend on experience and education. We also offer a total compensation package in addition to base salary.)
#INDjobs
Peterson Trucks, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.
Auto-ApplyEnvision Service Consultant/Advisor
Service advisor job in Milpitas, CA
Job Description
We are looking for a motivated Service Advisor to join our team! It is the mission of Envision Motors to provide the best retail experience for all our customers, and to provide our employees with the best conditions in which to work in. Our focus on employee experience stems from the realization that the key to any successful business begins with the employee and what drives their ambition. It is our goal to employ the absolute best, most driven, and ethical individuals, who realize that through hard work, one can achieve any goal imaginable.
As Envision Motors continues to rapidly grow, we welcome new employees to grow with us.
Automotive Assistant Service Advisor - Essential Duties
Producing high sales targets.
Maintains reporting systems required by general management and the factory.
Attends advisor meetings.
Monitors the performance of the service and parts departments.
Strives for harmony and teamwork within the departments and with all other departments.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Establishes and maintains good working relationships with customers to encourage repeat and referral business.
Fosters professional employee development and coordinates with department managers to determine need for advanced training.
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Makes customer satisfaction a department priority, ensuring that service and parts personnel are courteous and respectful in their interaction with customers.
Handles customer complaints immediately and according to dealership's guidelines.
Administers warranty claims, reviews warranty policy adjustments, understands and applies warranty guidelines, ensures correct processing of claims and communicates warranty information and clarifications to customers.
Develops dealership service and parts pricing plans and recommends to dealer or general manager.
Works with parts and service managers to find ways to improve the overall profitability of the dealership.
Keeps abreast of new equipment and tools available and recommends purchases.
Maintains safe work environment.
Maintains a professional appearance.
Other tasks as assigned.
Automotive Service Advisor - Qualifications
Experience in the Automotive industry.
At least 1 year experience as a Service Advisor at an authorized dealership and not as an Express Advisor.
Strong skills in sales.
Reynolds and Reynolds knowledge Preferred
Able to communicate well with all customers.
Must have valid driver's license with a clean record.
Post Closing Servicing Specialist - Contract
Service advisor job in Palo Alto, CA
Job Description
***Please note this is a four-month contract***
100% Onsite in Palo Alto, CA
About Point
✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.
✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we're scaling fast! You have the opportunity to join us at a pivotal stage.
✨ Game-changing Product: We're building a category defining company in home equity. We've earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers.
✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.
✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.
About the role
We are seeking a Post Closing Servicing Specialist on a 4-month contract basis (with the possibility of extension depending on business needs). You will be responsible and accountable for all aspects of review, preparation, recording, accuracy timely submission, and maintenance of all Closing Documentation. You will assist in all aspects of internal controls, status, and reporting of all physical and e-recording of all closing documents. In this role, you will work with banks and title companies to resolve issues in recording. You will assist in monitoring the vendors' document recording processes, as well as contribute to internal reporting on the status of the recorded documents. You will also assist in providing Servicing support as needed. This role will report to the Post-Closing Team Lead.
Your responsibilities
Receive and review physical closing documents.
Prepare packets for shipment to custodians.
Receive electronic and physical recorded documentation and final title policies.
Report issues related to the recording of all closing documents.
Regularly liaise with title companies and other vendors involved in the recording process.
Work with custodians to resolve any exceptions.
Be the first point of contact for document-related inquiries and questions as they arise.
Perform other duties as assigned by manager.
Cross-train in other functions and assist as needed.
About you
High School diploma or equivalent.
1-2 years of document handling or processing experience, preferably in real estate or banking.
Notary Public certification is preferred.
Basic skills in Google Docs and Google Sheets or Microsoft Office equivalent are required.
Willing and able to work in the office 5 days a week.
Knowledge of real estate documents, title insurance, or escrow functions is a plus.
Experience communicating with and interacting with title companies, counties, and external counterparties in the real estate recording process.
Willing to learn new systems and processes as the team grows and adapts to new tools and techniques
Strong attention to detail, prioritization, and organization skills; able to work at a pace that ensures that established deadlines are met.
Ability to handle multiple projects in a fast-paced, hyper-growth environment.
Ability to work with cross-functional groups throughout all levels within the organization and participate in the problem-solving process.
Desire to continuously improve and a positive, "can-do" approach.
Solid verbal and written communication skills.
Solid interpersonal and customer service skills.
Our benefits
NA for contract role
Compensation at Point will be determined by skills and experience. Point has identified the expected annual hourly range for this role at this level to be:
$21.63 - $28.84
At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation.
Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.
California Consumer Privacy Act Notice
Service Advisor
Service advisor job in Vacaville, CA
Job DescriptionThe Service Advisor acts as the liaison between customers and the service department. They are responsible for greeting customers, listening to their vehicle concerns, preparing repair orders, and ensuring a smooth communication flow between technicians and clients. Their primary goal is to deliver excellent customer service while maximizing service department profitability.
Key Responsibilities:
Greet customers in a professional and friendly manner.
Accurately identify and document vehicle issues as described by the customer.
Prepare repair orders and obtain customer approval for necessary services.
Explain repairs, costs, and timelines clearly to customers.
Coordinate with service technicians to ensure timely and accurate service.
Keep customers informed about the progress of their vehicle.
Perform follow-up calls to ensure customer satisfaction post-service.
Upsell additional services based on vehicle inspection reports.
Maintain complete and accurate customer records.
Handle customer complaints or concerns with tact and professionalism.
🔧 Qualifications:
High school diploma or equivalent (associate or bachelor's degree is a plus).
Proven experience as a service advisor or in customer-facing roles.
Basic understanding of automotive systems and repairs.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple priorities.
Proficient in using dealership management systems (e.g., CDK, Reynolds & Reynolds).
Valid driver's license with a clean driving record.
💼 Preferred Skills:
ASE Certification (helpful but not required).
Bilingual (English/Spanish) is a plus.
Previous dealership experience.
🕒 Working Conditions:
Schedule may include weekends and extended hours.
Frequent standing, walking, and occasional lifting up to 25 lbs.
Indoor/outdoor environment, depending on customer and vehicle interaction.
📈 Performance Metrics:
Customer satisfaction scores (CSI).
Repair order count and average repair order value.
Service upsell and conversion rates.
On-time vehicle delivery and customer retention.
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Data Entry/Customer Service
Service advisor job in Livermore, CA
It is exciting times within our company as we are currently experiencing
a period of rapid growth and expansion. We are looking for an
experienced data entry clerk with a focus on on- time delivery, heavy
has room for growth within
the company.
Must be comfortable with electric instrumentation and calibration
This is a fantastic opportunity for the candidate who is very motivated,
hardworking, articulate, and organized. This position will be highly
visible in the organization and will partner directly with company
principles, and work closely with various team members throughout the
company on a daily basis.
Qualifications include:
Must be vaccinated
Must be proficient with Microsoft Office Suite, ability to work independently, strong computer skills, flexible and reliable.
Must have experience working in a small office environment.
Clean driving record.
Must pay close attention to detail
Ability to read purchase orders, invoices and sales orders
Able to pass a drug screen and criminal background check
Documentation of eligibility to work legally in the US required
Full Time Position With benefits
Email Resumes Only...
Service Writer
Service advisor job in Santa Rosa, CA
Job Description
Service Writer - Auto Detailing
Employment Type: Full-Time Compensation: $60,000-$70,000 base salary + monthly performance bonuses
About the Role
We're seeking a motivated Service Writer to join a growing automotive detailing operation. This role serves as the primary point of contact for customers, ensuring smooth communication, efficient workflow management, and high-quality service delivery. You'll combine customer service, sales, and operational coordination to keep daily operations running seamlessly.
Key Responsibilities
Greet clients, assess vehicle needs, and explain available services and products
Provide accurate estimates and manage invoicing, payments, and scheduling
Communicate service progress and additional recommendations to clients
Oversee daily workflow, assign tasks, and ensure timely completion
Maintain and order inventory and supplies as needed
Manage online leads, customer reviews, and sales tracking
Support insurance estimate processing and payment tracking
Recommend and promote retail products and accessories
Ensure the workspace remains clean, organized, and safe
Assist in onboarding and providing feedback to team members
Qualifications
Experience in customer service, sales, or a related field (automotive experience preferred)
Strong communication, organizational, and time management skills
Basic knowledge of vehicle detailing or willingness to learn
Comfort with estimating, invoicing, and POS systems
Why You'll Love This Role
This is a hands-on, customer-facing position for someone who enjoys both people and process. You'll be part of a close-knit team where initiative and attention to detail are valued - and your performance directly contributes to business success and personal earning potential.
Benefits: 50/50 medical insurance split, paid holidays, 5 sick days, and personal vehicle detailing privileges
Service Advisor
Service advisor job in Fairfield, CA
Department: Service
Non-Exempt
60 Day training Guarantee
Fairfield Automotive is opened a brand new Audi Dealership in Fairfield, California. We're driven by our values; We are a Competitive group - We want to WIN. We are Adaptable - Willing to change if there is a better way to deliver a great experience for our guests. We demonstrate Unwavering Ethics - Do it right or fix it fast. We are Collaborative - Teamwork is key to our success. And finally, we want to demonstrate Empathy - The power of authentic connection.
Our organization is a place with limitless advancement opportunities...if you're looking for a home, not just a job, we hope you will consider Audi Napa Fairfield.
We Offer:
A competitive compensation package that rewards high-performers
Employee pricing and incentives
401(k) with company match
Medical, Dental, and Prescription coverage - active on the 1st following your employment
Company-paid Life Insurance
Growth opportunities
Paid Training
Family-owned and operated
Paid time off
Cell phone reimbursement
As a Service Advisor with Audi Napa Valley, you are the customer's first point of contact on vehicle servicing; initiate automotive services and repairs by ascertaining performance problems and services requested; verifies warranty and service contract coverage; develops estimates; creates repair orders; and maintains customer rapport and records; at all times providing an exceptional customer experience.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Punctual and regular attendance.
Initiate automotive services and repairs by ascertaining performance problems and services requested.
Verifies warranty and service contract coverage, develops estimates, writes repair orders, and maintains customer rapport and records.
Troubleshoots vehicle problems and services by listening to the customer's description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
Develops estimates by working with the Parts Department and Technicians to cost materials, supplies, and labor.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
Obtains approval signatures from customers on repair orders.
Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer's approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Deliver exceptional customer service to 100% of the customers 100% of the time. Interact with all customers in an enthusiastic, professional, courteous, and helpful manner, striving for complete customer satisfaction at all times. Promptly follow-up with customers and fully answer their questions and address their concerns.
Address customer complaints immediately.
Follow company-approved operational procedures, including plate, key and lot management procedures.
Continually maintain and upgrade “Product Knowledge” of the products and services the company sells and of “competing” products and services.
Strive for harmony and teamwork with all other departments.
Responsible for customer data privacy; keeping computers and files protected.
Practice safe work habits, and follow the company's safety policies.
Perform other duties as may be assigned by management.
Model professionalism and approach all situations as a representative of the company.
Required Skills and Knowledge:
Action-oriented mindset; seizes on opportunities and enjoys working hard.
Dedicated customer focus; understands how to listen and empathize with internal and external customers, to establish long-term relationships.
Excellent communication skills are required.
Must be self-motivated with an ability to manage and organize time and activities.
Must maintain a professional appearance and follow brand dress code.
Ability to adapt and support new processes and changes to help in employee and customer satisfaction.
Ensure the customer experience is the best in the business.
Demonstrate high character and achieve high results.
Excellent process orientation and extremely accountable for self and service operations.
Possess outstanding work ethic.
Maintain effective team member relations.
Ability to maintain emotional control in stressful situations.
Able to use/learn to use: ASR, Xtime, dealer DMS system, Microsoft Office Products, Google Suite, and other software products as required.
Handle all vehicles with care, keep them clean and take precautions to protect all vehicles at the dealership.
Willing to submit to a pre-employment background check, MVR check, and drug test with results that are consistent with Company hiring standards.
Education, Experience, and Certification:
Two years experience as a Service Writer is preferred.
The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.
Must possess and maintain a valid driver's license.
Must possess and maintain an acceptable Motor Vehicle Record (MVR).
Ability to drive manual transmission vehicles.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to speak clearly so listeners can understand, as well as the ability to understand the speech of another person.
Adequate physical ability including sufficient manual dexterity, including the ability to operate computers, tablets, phones, key boxes, and other office machines to perform the required job functions.
Visual acuity to see details of objects that are less than a few feet away. Requires extended screen time, including reading and entering information on multiple computer screens.
Must be able to sit or stand in a stationary position for extended periods of time.
Must be able to climb into and out of cars numerous times each day.
Requires frequent reaching, bending, repetitive hand movements, twisting, standing, walking, sitting, squatting, pushing, and pulling exerted regularly throughout a regular work shift.
Requires frequent lifting and carrying items weighing up to 20 pounds unassisted.
Ability to work in extreme weather conditions in both summer and winter.
Regular, punctual attendance is required.
Work Environment:
This position operates in a professional dealership environment.
Evening and Saturday work will be required as job duties demand. Scheduled shifts will be determined by the manager, with rotating shifts throughout the workweek.
Must maintain a clean, safe working environment at all times.
Fairfield Automotive Partners is an Equal Opportunity Employer.
Auto-ApplyService Writer
Service advisor job in Livermore, CA
*We are only looking for FORD or LINCOLN Advisors. If you have experience with another OEM, we appreciate your interested but you will not be contacted for an interview.
We're looking for a Service Writer to join our dealership's service team. In this role, you'll be the primary point of contact for customers needing vehicle service and repairs, ensuring a smooth, efficient, and customer-focused experience from start to finish.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits:
Highly competitive compensation
Paid training and development
Medical, Vision and Dental Benefits
401(k) with company match
Free College education courses for employees and their immediate family members
Employee discounts
Excellent culture
Room for growth
Responsibilities:
Greet customers, listen to their service needs, and create accurate repair orders
Maintain strong customer relationships and deliver consistent communication throughout the repair process
Monitor progress of repairs and keep customers updated regularly
Coordinate with technicians on timelines, parts needs, and job completion
Maximize service department profitability by identifying and offering recommended services and promotions
Uphold ethical standards and dealership policies
Participate in quality control and help develop standard operating procedures
Maintain a clean, professional, and organized work environment
Requirements:
High school diploma or equivalent
Valid driver's license with a clean driving record
Automotive service advisor experience required
Completion of service advisor/customer satisfaction training preferred
Fluent in English with strong communication and multitasking skills
Proficiency with computers and dealership management systems
Ability to stay focused and productive in a fast-paced, interruption-heavy environment
We are an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. Discrimination of any kind is not tolerated, and we welcome applicants from all backgrounds to apply.
Auto-ApplyCommunity Service Specialist - (Community Service Specialist) - University Police
Service advisor job in San Francisco, CA
Appointment Type * Probationary 1 Bargaining Unit * Unit 7 - CSUEU - Clerical and Administrative Support Services 1 Job Search Category/Discipline * Safety 1 Time Basis * Full Time 1 Workplace Type (Exclude Inst Fac) * On-site (work in-person at business location) 1
PTOC
Community Service Specialist - (Community Service Specialist) - University Police
Apply now Job no: 552070
Work type: Staff
Location: San Francisco
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time, Safety, On-site (work in-person at business location)
Working Title
Community Service Specialist
SF State University
San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling ************** or emailing ***************.
San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.
The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
Department
University Police
Appointment Type
This is a one-year probationary position.
Time Base
Full-Time (1.0 FTE)
Work Schedule
Schedule to be arranged by supervisor.
Anticipated Hiring Range
$3,461.00.00 - $4,567.00 Per Month; ($41,532.00 - $54,804.00 Annually)
Position Summary
The Community Service Specialist serves as a visible security presence on the campus, and within its buildings as assigned, performs security services such as patrolling campus on foot, bike or vehicle to protect campus community and visitors, provides public safety support and assistance to campus police, enforces campus ordinances and parking regulations, and issues citations to violators. Incumbent also provides information to the University Police Department (UPD) regarding any unusual occurrences and/or activities on and around campus.
Position Information
Security Services:
Patrol campus on foot, bike or vehicle to protect campus community and visitors from such hazards as fire, theft, vandalism, trespassing and other crimes. Assist in the enforcement of campus rules and regulations, report hazardous conditions, checking, opening and securing campus facilities, coordinating and testing campus alarm systems.
Public Safety Support:
Provide support and assistance to UPD by providing back-up dispatch support, managing property and evidence, maintaining records, providing training on crime prevention awareness, supporting drug identification programs, performing Live Scan and Ink Card fingerprinting, participating in emergency response teams and responding to emergency situations and taking incident/accident reports and responding to these situations, as needed.
Parking Support:
Enforce parking rules and regulations through issuing and selling parking permits, patrolling parking lots, and issuing citations for parking and other standing violations, as appropriate. Appear in court for parking related citations and directing vehicle and pedestrian traffic during peak hours, special events, and emergencies.
Campus Community Support:
Assist in the physical logistics for campus special events and emergencies. Provide general information and assistance to the
public and provide escort and citizen assistance, as needed.
Other duties as assigned.
Minimum Qualifications
Entry into this classification requires high school level reading and writing abilities, and possession of a California Driver's License. The nature of the duties may also require successful completion of a background check, physical and and/or the ability to attend Police Officers Standards & Training (POST) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. A high school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications.
* Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking.
* Working knowledge of alarm and radio systems.
* Ability to detect and respond appropriately to potential hazardous or crime situations.
* Ability to observe and recall details and incidents.
* Ability to act and resolve parking and traffic problems.
* Ability to write standard incident reports in a clear and concise manner.
* Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel.
* Ability to handle sensitive situations with tact and confidentiality.
Preferred Qualifications
* At least 1 year of experience as a security officer.
* Must be dependable, trustworthy and willing to respond to work on call if needed.
* Keep uniform inspection ready: polished, clean, and neat.
* Knowledge of campus operating and emergency procedures.
Required/License/Certification
* Incumbent must pass a medical examination and background check, and possess a valid California Drivers' License.
* The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect
Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July
21, 2017 as a condition of employment.
Environmental/Physical/Special
Must be able to work indoors and/or outdoors and feel comfortable working in a police environment. May be required
to work evenings and/or weekends depending on department staffing needs. Must be able to stand for long periods of
time, walk for long periods of time, climb stairs, lift, open doors, and assist police officers as requested. Must be able to
react to emergencies and be able to communicate effectively. Act as a first level mediator of disputes and be the eyes and
ears for the UPD. Must be able to competently interact with a culturally and ethnically diverse population of
students, faculty and staff and visitors/guests.
Pre-Employment Requirements
This position requires the successful completion of a background check.
Eligibility to Work
Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.
Benefits
Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.
We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.
CSUEU Position (For CSUEU Positions Only)
Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.
Additional Information
SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).
Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.
CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at *******************************************************
The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at **************.
Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.
Advertised: Oct 13 2025 Pacific Daylight Time
Applications close:
Service Writer
Service advisor job in Fairfield, CA
Fairfield Chevrolet / Subaru We are seeking experienced Service Advisors for our busy service department. Job Requirements * Minimum of (2) years of experience as a service advisor/writer. * Proven record of achieving exceptional customer satisfaction. * A high degree of ownership and accountability with the ability prioritize effectively.
* A high degree of integrity and professionalism with excellent communication skills.
* Above average energy level with the ability to work in a competitive environment.
* High School Diploma or equivalent.
* Valid in-state driver's license.
* Pre-employment background check and drug-screen required prior to hire
Job Responsibilities As an Automotive Service Advisor, you would review vehicle inspections, estimates, and recommend proper maintenance care to our valued customers' vehicles for optimal performance.
* Greeting customers promptly.
* Obtaining customer and vehicle information.
* Clearly reporting all vehicle symptoms as described by the customer.
* Determining and recommending needed maintenance base on age, mileage and history of vehicle.
* Preparing a complete and accurate estimate of cost for labor and parts.
* Monitor the progress of each vehicle throughout the day, and updating customers frequently.
* Verifying that the final invoice reconciles with the work performed on the repair order.
* Explaining all completed work and charges to customers.
* Must be able to work in all weather conditions.
Financial Services Consultant 1
Service advisor job in Livermore, CA
This role is a front-line member facing position that handles daily financial transactions, analyzes member's needs, performs consultative selling for our financial products, and ensures a smooth onboarding and membership experience. Support the credit union's mission, vision, and service standard. The role requires a high degree of integrity, compliance with regulatory standards, and a strong focus on delivering exceptional member service.
Essential Job Duties:
Teller Duties
Processes member transactions accurately and efficiently, including deposits, withdrawals, loan payments, and check cashing
Processes various transactions and answer member account inquiries. Post transactions to member's account and maintain member records.
Balances cash drawers at the beginning and end of shifts to ensure accuracy
Balances cash drawer and other transactions correctly and according to standard operating procedures
Issues cashier's checks, money orders, and bank drafts
Verifies and reconcile daily transactions to maintain accurate records
Proactively educates members of our products and services
Member Service Duties:
Resolves any issues and problems faced by members, providing timely and regular updates.
Maintains a high level of professionalism and confidentiality in all member interactions.
Assists members with the following:
Deposit Accounts: Opening, closing, maintaining accounts and certificate of deposit.
Monetary Transactions: Share draft orders, stop payments, statement copies, check deposits, and cash deposits/withdrawals.
Deposit Services: Safe deposit boxes, direct deposits and payroll distributions, ATM/check card orders, pin numbers, and notary services.
Loans: Credit card, loans, and bill payments
Business Accounts- Open DBA, sole- Proprietor, LLC's and Corporations.
IRA and Fiduciary transactions
Upholds the Credit Union's compliance with the Bank Secrecy Act (BSA), which includes compliance with the Customer Identification Program and anti-money laundering policies and procedures.
Reports unusual or suspicious activity in writing to the Risk, Legal and Compliance Department.
Complete Currency Transaction Reports (CTRs) and submit them to the designated internal department for quality control in a proper and timely manner.
Ensures all member interactions and transactions are conducted with integrity and in compliance with applicable laws and regulations.
Performs other duties as assigned.
Financial Sales Duties:
Develops and maintains strong relationships with members, understanding their needs and providing tailored financial products and solutions.
Engages with members to understand their financial situations and short-term and long-term financial objectives.
Performs consultative selling to offer personalized products to members to help them achieve their financial goals.
Collaborates with other departments, such as Investment Services, Consumer Lending, Mortgage and Business lending, to provide comprehensive financial guidance.
Promotes financial products and services that are suitable for members based on their needs.
Identifies opportunities for account and membership growth and cross-selling additional products or services.
Maintains knowledge around products and services offered.
Requirements
Required Skills/Abilities:
Excellent interpersonal and communication skills
Excellent organizational skills and attention to detail.
Strong proficiency with Microsoft Office applications. Familiar and comfortable with information technology, particularly digital means of communication.
Strong verbal/written communication skills
Adaptability and willingness to learn new skills and technologies
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
Knowledge:
Ability to become thoroughly knowledgeable of Credit Union products and services, features, and benefits.
Education and Experience:
Minimum one year experience in financial industry or consultative sales role or related experience
Minimum high school diploma, or more than one year of related experience.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Needs to be flexible with schedule to meet the needs of the organization and membership.
Must be able to lift 20 pounds at times.
Salary Description $23.00-$25.00 (Depends on Experience)
Care Coordinator
Service advisor job in Pleasanton, CA
/RESPONSIBILITIES The Care Coordinator is responsible for coordinating and streamlining the care of patients referred to the Interventional Cardiology Clinic. In this role, you will work closely with multidisciplinary teams, triage referred patients, facilitate timely and appropriate provider scheduling, and ensure continuity of care across outpatient and inpatient settings. The coordinator also serves as a liaison between referring providers, the interventional team, and patients, while supporting program growth through outreach and data management.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full-time hospital experience preferred. Work experience in cardiovascular or interventional cardiology nursing preferred. Strong knowledge of cardiac procedures, terminology, and clinical workflow. Familiarity with catheterization lab operations, cardiovascular imaging, and post-procedure. Prior experience with patient navigation or care coordination in a cardiology setting preferred. Proficiency in Epic or other major EHR systems preferred.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. Case Manager Certification (CCM or ANCC) is highly desirable.
Member Experience & Engagement Specialist
Service advisor job in San Francisco, CA
A community-focused nonprofit organization in San Francisco is seeking a Membership Associate to enhance member experiences and provide customer support. This role involves engaging with members, managing accounts, and promoting inclusivity within the facilities. Ideal candidates will have a high school diploma, 6 months of customer service experience, and proficiency in Office 365. This position offers a competitive hourly rate ranging from $19.50 to $24.00.
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Envision Service Consultant/Advisor
Service advisor job in Milpitas, CA
We are looking for a motivated Service Advisor to join our team! It is the mission of Envision Motors to provide the best retail experience for all our customers, and to provide our employees with the best conditions in which to work in. Our focus on employee experience stems from the realization that the key to any successful business begins with the employee and what drives their ambition. It is our goal to employ the absolute best, most driven, and ethical individuals, who realize that through hard work, one can achieve any goal imaginable.
As Envision Motors continues to rapidly grow, we welcome new employees to grow with us.
Automotive Assistant Service Advisor - Essential Duties
Producing high sales targets.
Maintains reporting systems required by general management and the factory.
Attends advisor meetings.
Monitors the performance of the service and parts departments.
Strives for harmony and teamwork within the departments and with all other departments.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Establishes and maintains good working relationships with customers to encourage repeat and referral business.
Fosters professional employee development and coordinates with department managers to determine need for advanced training.
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Makes customer satisfaction a department priority, ensuring that service and parts personnel are courteous and respectful in their interaction with customers.
Handles customer complaints immediately and according to dealership's guidelines.
Administers warranty claims, reviews warranty policy adjustments, understands and applies warranty guidelines, ensures correct processing of claims and communicates warranty information and clarifications to customers.
Develops dealership service and parts pricing plans and recommends to dealer or general manager.
Works with parts and service managers to find ways to improve the overall profitability of the dealership.
Keeps abreast of new equipment and tools available and recommends purchases.
Maintains safe work environment.
Maintains a professional appearance.
Other tasks as assigned.
Automotive Service Advisor - Qualifications
Experience in the Automotive industry.
At least 1 year experience as a Service Advisor at an authorized dealership and not as an Express Advisor.
Strong skills in sales.
Reynolds and Reynolds knowledge Preferred
Able to communicate well with all customers.
Must have valid driver's license with a clean record.
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