Adecco is assisting a local client recruiting Customer Service Representative opportunities Rio Rancho, NM, 87144. This is an excellent opportunity to join a winning culture and get your foot in the door with a Company famous search engine, but also developing software, hardware. If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Responsibilities for Customer Service Representative include but are not limited to:
Responsibilities for Customer Service Representative Include but are not limited to:
· Applies foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team members by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Education and Experience Required: Typically, a bachelor's degree or equivalent experience and/or 1-2 years related experience or master's degree. Knowledge and Skills: Basic knowledge in the field of Customer Relations. Demonstrated verbal communication and customer service skills. Knowledge of microcomputer hardware, basic- level knowledge of operating systems software. Demonstrated writing/correspondence skills.
· Uses ability as a skilled specialist to contribute to the development of new concepts/techniques and to complete assignments/tasks in innovative and effective ways. Expert knowledge on the general/technical aspects of the job. Works on assignments that are highly complex in nature where a strong degree of independent judgment, initiative and technical knowledge are required to resolve problems. Work is completed independently and has ability to handle most unique situations. Frequently determines methods and procedures for new assignments.
· Working independently while using standard protocol to respond to more complex customer issues.
· Successfully resolve more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
· Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission- critical).
· Proactively assist customers to avoid or reduce problem occurrence.
· Participates in projects and provides resolution and feedback based on analysis.
Candidates for Customer Service Representative must meet the following requirements to be considered:
· Superior communication skills both written and verbal.
· Experience in customer-facing role, remote support, telephone support, resolve problems sufficiently through verbal description via telephone or e-support.
· Can confidently diagnose problems to hardware FRU level.
· Has ability to train team members regarding existing and new technologies (NPI) in all relevant product lines Collaborates closely with CC on resolving issues and helps reproduce issues in lab environment.
· Knowledge, experience and updating Knowledge Management systems.
What's in this Customer Service Representative position for you?
· Pay: $ 19.59/hr.
· Shift: 8:00 AM - 5:00 PM Monday to Friday
· Weekly paycheck
· Dedicated Onboarding Specialist & Recruiter.
· Access to Adecco's Aspire Academy with thousands of free upskilling courses
This Customer Service Representative is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Customer Service Representative position and other opportunities with Adecco, apply today!
**Pay Details:** $19.00 to $19.59 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$19-19.6 hourly 2d ago
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Customer Service Rep
Bcforward 4.7
Service advisor job in Rio Rancho, NM
BCforward is currently seeking a highly motivated Customer Service Rep - Onsite Job in Rio Rancho, NM 87144. Customer Service Rep Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 24+months strong possibility for extension
Job Type: (40+ HOURS WEEKLY], [CONTRACT], [ONSITE]
Pay Range: $14.97/hr to $19.59/hr
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
BCforward is currently seeking a highly motivated Senior Business Analyst in Texas, TX .
Job Description:
Applies basic foundation of a function's principles, theories, and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Education and Experience Required: Typically, a bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree. Knowledge and Skills: Basic knowledge in the field of Customer Relations. Demonstrated verbal communication and customer service skills. Knowledge of microcomputer hardware, basic- level knowledge of operating systems software. Demonstrated writing/correspondence skills.
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format to Rio Rancho, NM 87144 Please reference job code 249183 when responding to this ad.
$15-19.6 hourly 2d ago
Customer Service Outfitter
Bass Pro Shops 4.3
Service advisor job in Albuquerque, NM
The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. ESSE Customer Service, Outfitter, Service, Retail, Customer
$27k-31k yearly est. 3d ago
Service Advisor
Freedomroads
Service advisor job in Albuquerque, NM
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 25d ago
Service Advisor
Blue Compass RV
Service advisor job in Albuquerque, NM
Drive Your Career Forward with Blue Compass Rv! Are You a People Person Who Thrives in a Fast-paced Environment and Loves Helping Others? at Blue Compass Rv, We're More than Just Rvs We're About Creating Unforgettable Adventures for Our Customers. As a ServiceAdvisor, You'll Be the Bridge Between Our Valued Customers and Our Expert Service Team, Ensuring Every Rv Is Road-ready for the Memories Ahead.
Compensation: $65k-$75k
Why Blue Compass Rv:
* Training and Development Programs
* Structured Career Path
* Medical, Dental, Vision, Disability, Fsa's, and Life Insurance
* Paid Time off and Paid Holidays
* 401k
* Gas Discount
* Pet Insurance
* 5-Day Work Week
* Gas Discount
* Employee Assistance Program
* Referral Program
* Legal Coverage
* Identity Theft Protection
* And so Much More….
The Role:
* Be the Face of the Service Department, Greeting Customers with Energy and Professionalism.
* Listen to Customer Needs, Document Service Requests, and Clearly Communicate Repair Timelines and Expectations.
* Coordinate with Service Technicians to Ensure Accurate, Timely, and Quality Work.
* Provide Updates and Explain Repairs in a Way Customers Can Easily Understand.
* Build Long-lasting Customer Relationships by Delivering Top-notch Service and Support.
* Assist in Warranty Claims, Invoicing, and Follow-up to Guarantee Customer Satisfaction.
What We Are Looking for:
* A Customer-first Mindset with Great Communication Skills.
* Strong Organizational Abilities to Handle Multiple Tasks While Keeping Details in Check.
* Enthusiasm for the Rv Lifestyle (Experience in Automotive, Powersports, or Rv Service Is a plus but Not Required).
* Tech-savvy with Basic Computer Skills for Scheduling and Service Documentation.
* A Problem-solver Who Stays Calm Under Pressure and Enjoys Working with a Team.
Training and Career Growth: at Blue Compass Rv, We Offer Training like No Other in the Industry. Whether You're Just Starting out or Have Years of Experience, We're Committed to Helping You Level up Your Skills and Grow Your Career. We Don't Just Train You-We Invest in Your Future.
What We Have to Offer
Blue Compass Rv Based out of Fort Lauderdale Is the Fastest Growing Rv Company with More than 100+ Rv Dealerships Across the Country! We Staff Each Dealership with the Best People in the Business. We Are Known for the Great Care We Take with Customers and Associates Alike. You Are Not Just an Employee with Our Company, You Are Family. We Invest in Our Employees with Our Training and Development Programs and Want to See You Advance in Your Career with Us.
Join the Blue Compass Rv Family and Help Us Keep America's Adventures Rolling. Apply Now and Start Your Journey Today! Blue Compass Rv - Where Your Career Hits the Open Road.
$65k-75k yearly 60d+ ago
Commercial Services Specialist
Unirac 4.1
Service advisor job in Albuquerque, NM
Unirac is North America's leading manufacturer of solar PV mounting systems, roof attachments, roof flashings, and accessories. For over two decades, we have delivered the best solar PV racking products and services because we know it's not just about building your solar projects quickly, it's about doing it right. With over 1,500,000 installations, partnering with Unirac leverages experience that makes a difference.
Unirac offers the most comprehensive solar racking products and services in the industry. We have everything our customers and partners need for their project and the services and support to help make it happen. We strive for a great customer experience and are passionate about our customers' success. We transform their businesses through product innovation, enabling technologies, and an exceptional experience.
We may manufacture solar racking, but our true focus is on creating the best customer experience for our partners. With Unirac, you get responsive customer support, an array of innovative solar solutions, and services that will help keep you ahead in a constantly evolving industry.
Unirac enables its customers to power the world with clean, abundant energy by creating dependable, innovative mounting solutions. Our people are our biggest asset. We recruit the brightest and most creative minds, who aren't afraid to think big or challenge the status quo. They know that their opinion counts, and they make things happen.
As a company, we aspire to:
Create enthusiastic customers by providing ease of installation, responsive services, and competitive value based on decades of trusted experience.
Cultivate a high-performing, ethical culture centered around an entrepreneurial spirit and challenging work.
Deliver positive value for our shareholders through excellence in innovation, industry collaboration, and execution.
Job Summary:
The Commercial Services Specialist (CSS) is responsible for the pre-sale services as a member of the Commercial Services department. The duties of this role are a combination of CRM use, estimating, design review, system design, and customer product consultation. The CSS is primarily responsible for reviewing, summarizing, and responding to multiple requests for information and requests for pricing per day. A successful CSS coordinates with engineering services, applications, project management, logistics, outside sales and operations teams daily to ensure high-quality customer response. Must be comfortable with daily customer engagement.
Duties and Responsibilities:
RFI/RFP review and response
Thoroughly review client submitted RFIs and RFPs. Contact clients as needed to ensure accuracy and proper understanding.
Communicate summarized RFI/RFP information to other groups within Unirac, review and consolidate responses, and provide complete response packages to clients.
Enter and update projects daily in CRM system
Design and installation assistance
Generate detailed layouts and direct-sale pricing proposals that incorporate ASCE site parameters, fire codes, client requirements, and other considerations
Review submitted project requests, analyze, and provide optimization feedback
Participate and lead conference calls with installers, clients, outside sales, and other departments as needed to address questions and concerns.
Other duties
Identify the correct audience and formally communicate product feedback to support Unirac's continuous improvement goals
Assist in developing and improving sales and operational processes
Skill Requirements:
Proficient use of Microsoft Office products (Outlook, Teams, Excel)
Strong written and verbal communication
Curiosity to understand the customers' needs
Ability to work through challenging customer situations and resolve issues with proactive communication
Customer service mindset, strong team player, and desire to win and grow business
Education and Experience Requirements:
Associates degree; Bachelor's degree preferred
Experience in project sales development or commercial bidding preferred
Prefer minimum of 5 years in a customer-facing project environment
Solar sales or design experience preferred
Job LocationUnirac offers flexibility in our work locations. This role may be hybrid or fully in-office. A minimum of 3 days per week in-office will be required for success in this role. This role may work out of either the Boulder, CO or Albuquerque, NM offices.
Benefits
Competitive compensation, affordable healthcare benefits, 401k, and PTO
(Medical, Dental, Vision, Disability & Life/AD&D, 401k, PTO starting at 3 weeks/year).
$40k-62k yearly est. 15d ago
Service Dept. - Service Advisor
Quality Buick GMC
Service advisor job in Albuquerque, NM
Automotive ServiceAdvisor - Quality Buick GMC
Quality Buick GMC has an immediate opening for an Automotive ServiceAdvisor. This is an exceptional opportunity for a customer-oriented professional who enjoys fast-paced, people-first service. You'll be the advocate for a large and growing customer base-owning the experience from write-up through delivery. This is a commission-based service sales role with clear growth potential.
Why You'll Love This Role
High-earning commission structure with strong traffic and loyal customer base
Flexible schedule: Monday-Friday with a rotating Saturday (7:30 AM-1:30 PM)
Comprehensive benefits (medical, dental, vision, retirement)
OEM training and ongoing development
Modern tools, repeat clientele, and supportive leadership
What You'll Do
Greet customers, perform accurate write-ups, and set clear expectations for diagnosis and repair timelines
Translate technician findings into customer-friendly recommendations and secure approvals
Build and present prioritized menus (maintenance, safety, value-based options)
Coordinate with Parts and Technicians to keep work moving and communicate status updates
Ensure documentation accuracy: repair orders, multipoint inspections, warranty compliance
Close out RO's, review invoices, and deliver vehicles with confidence and clarity
Proactively manage follow-ups to drive retention, CSI, and repeat business
What You'll Bring
Proven customer service or sales background (automotive service experience preferred)
Strong communication skills and a professional, empathetic approach
Organized, detail-oriented, and comfortable managing a busy advisor lane
Basic automotive knowledge; ability to explain repairs in plain language
Proficiency with DMS/Shop systems; Reynolds & Reynolds experience is a plus
Valid driver's license and insurable driving record
How We Measure Success
Customer Satisfaction Index (CSI) and retention
Effective labor rate and hours per RO
Menu presentation rate and approved services
Cycle time, on-time promise accuracy, and comeback prevention
Documentation completeness and warranty/OEM compliance
Compensation & Benefits
Commission-based compensation with performance incentives
Health, dental, vision, and retirement benefits
OEM training and professional development
Supportive team culture and stable workflow
About Quality Buick GMC
Quality is a great place to build a career. We take pride in doing right by our customers and our team-pairing professional standards with a supportive culture. If you're customer-centric and driven to grow, we'd love to talk.
$32k-58k yearly est. 60d+ ago
Express Service Advisor
Garcia Subaru of Albuquerque
Service advisor job in Albuquerque, NM
Garcia Automotive Group of Albuquerque is hiring! We are proud to be the largest, locally-owned, automotive group in New Mexico! We are scheduling interviews for an Express ServiceAdvisor!
This is an opportunity to make a difference by joining an award-winning team! Do you have high energy and great customer service! We would love to meet you, so apply today!
You will…
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
You have…
Proven record of achieving exceptional Customer Satisfaction
Past experience as a Advisor, Assistant Lane Manager or Service Consultant is a must
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
Reynolds & Reynolds computer experience a plus
We offer…
Health, Dental, and Vision Insurance
401K
Paid Vacation
Paid Training
$32k-58k yearly est. Auto-Apply 60d+ ago
Quick Lane Service Advisor
Chalmers Ford 4.2
Service advisor job in Rio Rancho, NM
Requirements
Qualifications
Must be able to pass a drug screen.
Current valid New Mexico Driver's License
Communication skills - communicates effectively with others
Time management - managing one's own time and time of others
Typing - ability to type efficiently in order to enter repair orders
Mathematics - calculating service costs and counting change
Basic computer skills
Job Requirements
Minimum 2+ Years experience as a ServiceAdvisor/Service Consultant
Proven record of achieving exceptional Customer Satisfaction
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
Reynolds and Reynolds POWER computer experience a plus
$49k-75k yearly est. 60d+ ago
Service Advisor/Counter Sales
Jc 3.0
Service advisor job in Albuquerque, NM
The job duties of an Auto ServiceAdvisor may include:
Greeting customers and scheduling service appointments
Cataloging customers concerns and comments
Writing service orders and descriptions of problems and repairs
Translating customers' repair problems into standard repair terminology
Explaining repairs to customers
Test-driving vehicles to confirm service repairs
Estimating the cost and time needed for repairs
Handling customer complaints
Midas Auto Service prides ourselves on giving great customer service and meeting the needs of our customers is our top priority.
If you fill this position matches you then we encourage you to apply and we look forward to meeting you.
We are looking for a personable ServiceAdvisor to act as the liaison between our customers and service technicians. The ServiceAdvisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The ServiceAdvisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.
To be a successful ServiceAdvisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.ServiceAdvisor Responsibilities:
Greeting customers and directing them to available mechanics.
Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
Managing and overseeing the dealership's workflow and schedule.
Calling customers to advise them about service changes or car pick-up times.
Maintaining positive customer relationships to ensure repeat business.
Ensuring all details on services rendered and costs are related to customers and processing their payments.
Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
*************
$29k-41k yearly est. Auto-Apply 60d+ ago
Parts and Service Technical Advisor- Albuquerque, NM
FCA Us LLC 4.2
Service advisor job in Albuquerque, NM
The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to:
Provide phone and in-dealership technical assistance
Troubleshoot and solve final repair attempt situations
Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement
Manage dealership technical training requirements
Provide support for C.A.G. / Engineering / proving grounds requests
Recall and Rapid Response (RRT) follow up and reduction
Act as quality feedback liaison
Provide dealership consultation on the following:
Repair Service Agreements and facilities inspections
Tools/equipment/facility
Customer experience and improved Fixed First Visit
Repair shop process improvements and proactive business planning with a focus on the customer
$46k-71k yearly est. 2d ago
Parts and Service Technical Advisor- Albuquerque, NM
Stellantis
Service advisor job in Albuquerque, NM
The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to:
Provide phone and in-dealership technical assistance
Troubleshoot and solve final repair attempt situations
Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement
Manage dealership technical training requirements
Provide support for C.A.G. / Engineering / proving grounds requests
Recall and Rapid Response (RRT) follow up and reduction
Act as quality feedback liaison
Provide dealership consultation on the following:
Repair Service Agreements and facilities inspections
Tools/equipment/facility
Customer experience and improved Fixed First Visit
Repair shop process improvements and proactive business planning with a focus on the customer
$32k-54k yearly est. 2d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service advisor job in Albuquerque, NM
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$25k-31k yearly est. 7d ago
Winner's Circle - Customer Service
Daveandbusters
Service advisor job in Albuquerque, NM
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12 - $13.5 per hour
Salary Range:
12
-
13.5
We are an equal opportunity employer and participate in E-Verify in states where required.
$12-13.5 hourly Auto-Apply 60d+ ago
Dealer Services Specialist II (Manheim Albuquerque)
Cox Enterprises 4.4
Service advisor job in Albuquerque, NM
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Buckle Up, Albuquerque - Your Next Career Move Is Here!
Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.
This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine.
Perks? You bet:
* Competitive pay
* Referral bonuses once you're on board
* 30+ days of paid vacation and company holidays per year (from day 1)
* Great healthcare benefits from day 1
* 10 days of free child or senior care through Care.com
* Generous 401(k) with up to 8% company match
* Employee discounts on hundreds of items
* Great coworkers who love being part of a team
At Cox, we believe in being transparent - [click here for our benefits overview].
Here's what you'll be doing:
* Representing the dealer sales lane on sale days
* Promoting Manheim's awesome products and services
* Helping dealers get vehicles ready for auction
* Negotiating bids, consulting on pricing, and offering reconditioning advice
*
* Solving problems and being the friendly face our clients count on
*
Who You Are:
Quick thinker, problem solver, relationship builder - and ready to make every auction day a success.
Minimum:
* A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field.
* A valid driver's license.
* Strong communication and interpersonal skills.
* The ability to perform at a high level and adapt within a fast-paced team environment.
* The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
* Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus
Preferred:
* 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
* Previous experience in sales support role.
* Bilingual English/Spanish
Cruise into the fast lane with us. Join Cox today!
RSCOX
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$20.1-30.1 hourly Auto-Apply 4d ago
US - Customer Service Rep I - US4
Adecco Us, Inc. 4.3
Service advisor job in Rio Rancho, NM
Adecco is assisting a local client recruiting Customer Service Representative opportunities in Rio RanchoNM(Hybrid Role). This is an excellent opportunity to join a winning culture and get your foot in the door for being known for delivering innovative computers, printers, and IT solutions for consumers and businesses worldwide. If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!
**Key Responsibilities**
· Independently respond to complex customer inquiries using standard operating procedures.
· Diagnose and resolve advanced hardware and software issues received through incoming customer contacts or proactive monitoring systems.
· Troubleshoot and identify faults down to the hardware Field Replaceable Unit (FRU) level.
· Collaborate with Customer Care (CC) teams to reproduce issues in lab environments where needed.
· Address technical, service, product, and customer-relations questions regarding features, specifications, repairs, parts, and options - including both current and discontinued products.
· Provide support based on customer entitlement (e.g., warranty, mission-critical agreements).
· Demonstrate superior written and verbal communication when assisting customers via phone, remote support, and e-support channels.
· Proactively help customers minimize or prevent recurring issues.
**Required Skills:**
· Proven experience in a customer-facing technical support role (phone, remote, or e-support).
· Strong ability to diagnose and resolve complex hardware and software issues.
· Excellent verbal and written communication skills.
· Ability to explain technical concepts clearly through verbal descriptions.
· Demonstrated capability to mentor or train peers on new and existing technologies.
· Experience collaborating with engineering, quality, or customer care teams for issue replication and resolution.
· Familiarity with Knowledge Management tools and documentation best practices.
What's in this Customer Service Representative position for you?
Pay: $ 19.59/hr.
Shift: Hybrid Role // 8:00 AM-5:00 PM PST Mon- Fri // Rio RanchoNM
Weekly paycheck
Dedicated Onboarding Specialist & Recruiter · Access to Adecco's Aspire Academy with thousands of free upskilling courses.
This Customer Service Representative is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Customer Service Representative position and other opportunities with Rio RanchoNM(Hybrid Role) apply today!
**Pay Details:** $19.59 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$19.6 hourly 2d ago
Experienced Service Advisor
Chalmers Ford 4.2
Service advisor job in Rio Rancho, NM
Requirements
Minimum 2+ Years experience as a ServiceAdvisor/Service Consultant
Proven record of achieving exceptional Customer Satisfaction
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
Reynolds and Reynolds POWER computer experience a plus
$49k-75k yearly est. 60d+ ago
Express Service ADVISOR or TECHNICIAN
Garcia Subaru of Albuquerque
Service advisor job in Albuquerque, NM
Garcia Automotive Group of Albuquerque is hiring! We are proud to be the largest, locally-owned, automotive group in New Mexico!
We are scheduling interviews for an Express ServiceAdvisors and Technicians!
This is an opportunity to make a difference by joining an award-winning team! Do you have high energy and great customer service! We would love to meet you, so apply today!
NO EXP NECESSARY, WILL TRAIN!
You will…
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
You have…
Proven record of achieving exceptional Customer Satisfaction
Past experience as a Advisor, Assistant Lane Manager or Service Consultant is preferable but not required.
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
Reynolds & Reynolds computer experience a plus
We offer…
Health, Dental, and Vision Insurance
401K
Paid Vacation
Paid Training
$32k-54k yearly est. Auto-Apply 60d+ ago
Parts and Service Technical Advisor- Albuquerque, NM
Stellantis Nv
Service advisor job in Albuquerque, NM
The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty.
Key job responsibilities include but are not limited to:
*
* Provide phone and in-dealership technical assistance
* Troubleshoot and solve final repair attempt situations
* Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement
* Manage dealership technical training requirements
* Provide support for C.A.G. / Engineering / proving grounds requests
* Recall and Rapid Response (RRT) follow up and reduction
* Act as quality feedback liaison
Provide dealership consultation on the following:
* Repair Service Agreements and facilities inspections
* Tools/equipment/facility
* Customer experience and improved Fixed First Visit
* Repair shop process improvements and proactive business planning with a focus on the customer
Basic Qualifications:
* Associates Degree in Automotive Technology OR a high school diploma / GED AND automotive trade school certification
* Excellent verbal communication skills
* 3 + years of experience advising dealerships or in automotive technical service (automotive car repair, certified automotive technician)
* Excel in building positive working relationships, customer satisfaction and issue resolution
* Self-motivated with demonstrated ability to achieve goals under minimal supervision
* Willing to relocate
* Required to travel domestically (61-80%), 50% overnight travel
Preferred Qualifications:
* Bachelor's degree in Business, Automotive Technology, or related field
* Dealership experience
* ASE certification
* Body shop experience
* Legal experience (depositions, expert testimony, work with attorneys etc.)
Salaried Employee Benefits (US, Non-Represented)
* Health & Wellbeing: Comprehensive coverage encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability.
* Compensation, Savings, and Retirement: Annual incentives, 401(k) with match, and student loan refinancing.
* Time Away from Work: Paid time includes company holidays, vacation, and Float/Wellbeing Days.
* Family Benefits: 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life/Disability and other Insurances.
* Professional Growth: Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups.
* Company Car & More: Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends.
Salary: $80,000 to $122,800, pay will depend on several factors including experience and location of position.
$32k-54k yearly est. 60d+ ago
US - Customer Service Rep I - US4
Adecco Us, Inc. 4.3
Service advisor job in Rio Rancho, NM
Adecco is assisting a local client recruiting Customer Service Representative opportunities Rio Rancho, NM 87144. This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that is a global tech company that designs and sells personal computers, printers, and related supplies.
If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Responsibilities for Customer Service Representative include but are not limited to:
Responsibilities for Customer Service Representative include but are not limited to:
· Applies foundation of a function's principles, theories and concepts to assignments of limited scope.
· Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience.
· Develops expertise and practical knowledge of applications within business environment. Acts as team members by providing information, analysis and recommendations in support of team efforts.
· Exercises independent judgment within defined parameters.
· Uses ability as a skilled specialist to contribute to the development of new concepts/techniques and to complete assignments/tasks in innovative and effective ways.
· Expert knowledge of the general/technical aspects of the job.
· Works on assignments that are highly complex in nature where a strong degree of independent judgment, initiative and technical knowledge are required to resolve problems.
· Work is completed independently and has ability to handle most unique situations.
· Frequently determines methods and procedures for new assignments.
Candidates for Customer Service Representative must meet the following requirements to be considered:
· Working independently while using standard protocol to respond to more complex customer issues.
· Successfully resolve more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
· Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission- critical).
· Proactively assist customers to avoid or reduce problem occurrence.
· Participates in projects and provides resolution and feedback based on analysis
What's in this Customer Service Representative position for you?
· Pay: $14.00 to $ 19.00/HR.
· Shift: 8:00 AM - 5:00 PM Mon to Fri
· Weekly paycheck
· Dedicated Onboarding Specialist & Recruiter.
· Access to Adecco's Aspire Academy with thousands of free upskilling courses
This Customer Service Representative being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Customer Service Representative position and other opportunities with Adecco, apply today!
**Pay Details:** $14.00 to $19.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
How much does a service advisor earn in Rio Rancho, NM?
The average service advisor in Rio Rancho, NM earns between $25,000 and $75,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Rio Rancho, NM
$43,000
What are the biggest employers of Service Advisors in Rio Rancho, NM?
The biggest employers of Service Advisors in Rio Rancho, NM are: