Service advisor jobs in Rochester, NY - 488 jobs

Bob Johnson Lexus is looking for qualified and experienced individuls to join our service team. A Lexus service consultant serves as a primary point of contact between the guest and service repair shop Providing outstanding customer service skills and relationship building skills with our Bob Johnson Lexus guests, while managing the repair and maintenance process in the repair shop. Maintain a fleet of loaner vehicles to provide to our guests Learn and use various different software programs provided by Bob Johnson and Lexus to ensure a seemless experience Maintain a schedule of guests of 15 or more appointments through out a daily basis Assist the guest with various different concerns and translate it on a work order for the repair shop Maintain constant communication with the guest via text, phonecalls, or emails Maintain constant communication with the repair shop Qualifications Customer Service: Exceptional skills in communication, interpersonal relations, and customer satisfaction. Organizational Skills: Strong ability to manage multiple tasks, stay organized, and work efficiently in a fast-paced environment. Technical Aptitude: Basic understanding of automotive repair and maintenance. Familiarity with dealership management systems (DMS) and manufacturer-specific tools is often required. Professionalism: A professional appearance, strong work ethic, and the ability to work independently. Customer Interaction: Greet customers promptly and courteously, and act as the primary point of contact for their service needs. Vehicle Assessment: Listen to customer concerns, visually inspect vehicles, and identify the services or repairs needed. Estimates and Scheduling: Provide accurate cost estimates for repairs and maintenance, and coordinate the service center's schedule. Liaison: Communicate with service technicians to track the status of repairs and relay information to the customer. Communication and Education: Clearly explain to customers the services recommended and the associated costs. Administrative Tasks: Maintain accurate records, write reports on time and labor costs, and manage the service workflow. Problem Solving: Address any issues that arise during the service process and find solutions to ensure customer satisfaction.

The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to: Provide phone and in-dealership technical assistance Troubleshoot and solve final repair attempt situations Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement Manage dealership technical training requirements Provide support for C.A.G. / Engineering / proving grounds requests Recall and Rapid Response (RRT) follow up and reduction Act as quality feedback liaison Provide dealership consultation on the following: Repair Service Agreements and facilities inspections Tools/equipment/facility Customer experience and improved Fixed First Visit Repair shop process improvements and proactive business planning with a focus on the customer

Company: Wilkins Recreational Vehicles Job Title: Service Advisor We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything. Salary Range: $50,000.00 - $80,000.00 (commensurate with experience). Eligible for bonus program. Benefits: Medical, Dental, and Vision Insurance with multiple options. 401K and Employer Matching Program PTO/Sick Time Voluntary Benefit Program Employee Referral Program Employee Discount RV Borrowing Program Job Description: Oversees the entire customer service experience from the point of setting the appointment to finalizing of the customer bill. Greets, establishes, and maintains a positive rapport with customers, Assists customers in determining needs; promotes our products, accordingly, Estimates cost of repair and prepares itemized service order, Initiates service orders, secures customer's signature, and closes when completed, Develops a keen understanding of all of our products and services, Understands effective service sales processes and actively seeks sales opportunities, Maintains good communication with customer and follows up after work is completed to ensure satisfaction, Understands customer's needs, committed to exceed customer expectations every day, Complies with all company policies and procedures. Job Requirements: A minimum of 2 years' experience in a customer service role is preferred but not required, Motivated individual who enjoys working in a fast-paced environment, Professional appearance, Strong communication skills, Positive attitude, Strong work ethic, Professional conduct. We are the #1 RV Dealer in New York State! Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania. Powered by JazzHR uTEn3l9aXD

Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to: Provide phone and in-dealership technical assistance Troubleshoot and solve final repair attempt situations Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement Manage dealership technical training requirements Provide support for C.A.G. / Engineering / proving grounds requests Recall and Rapid Response (RRT) follow up and reduction Act as quality feedback liaison Provide dealership consultation on the following: Repair Service Agreements and facilities inspections Tools/equipment/facility Customer experience and improved Fixed First Visit Repair shop process improvements and proactive business planning with a focus on the customer

TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation: Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

We are looking for an experienced Service Advisor to join our team. The successful candidate will be responsible for providing customers with professional advice and assistance regarding their vehicle service needs. This includes providing accurate estimates of repair costs, scheduling appointments, and ensuring that customer satisfaction is maintained. The ideal candidate will have excellent communication skills, a passion for customer service, and the ability to work in a fast-paced environment. Responsibilities: Greet customers and listen to their needs and concerns. Provide customers with estimates for services needed. Schedule appointments for customers. Inspect vehicles and document findings. Explain services and repairs to customers. Advise customers on preventative maintenance and additional services that may be needed. Follow up with customers after service is completed. Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Tuition reimbursement Vision insurance

Job Title: Express Service Advisor Schedule: Tuesday to Saturday (Exact hours will be discussed during interview) Reports To: Service Manager We are seeking an enthusiastic and highly motivated Express Service Advisor to join our fast-paced automotive dealership in Rochester, NY. This key role will be responsible for delivering world-class customer service, scheduling service appointments, upselling essential maintenance services, processing all Pre-Delivery Inspections (PDIs), and recommending accessories to enhance our customers' driving experience. The ideal candidate will be able to thrive in a high-volume environment while maintaining attention to detail and customer satisfaction. Key Responsibilities: - Customer Service Excellence - Greet customers promptly and professionally as they arrive for service appointments. - Provide accurate, detailed information to customers regarding service needs and timelines. - Deliver an exceptional customer experience by providing world-class service at every touchpoint. - Follow up with customers regarding the completion of service and ensure their satisfaction. - Scheduling & Appointment Management - Schedule service appointments efficiently, ensuring optimal use of service bays and technicians' time. - Maintain a steady flow of appointments, ensuring that all incoming customer needs are handled in a timely manner. - Work closely with the Service Department to coordinate appointment availability and resources. - Upselling & Recommendations - Identify opportunities to upsell vehicle maintenance and services based on manufacturer recommendations and the individual vehicle's needs. - Recommend and explain the benefits of accessories and upgrades based on customer preferences and vehicle requirements. - Proactively inform customers about new service offerings, promotions, and seasonal maintenance. - Pre-Delivery Inspections (PDI) & Accessory Processing - Process and complete all Pre-Delivery Inspections (PDIs) to ensure vehicles meet the dealership's high standards before delivery. - Assist in the installation and setup of vehicle accessories, ensuring a smooth handoff to customers. - Coordinate with the Parts Department for necessary accessories and parts needed for services. - Administrative Duties - Prepare and maintain accurate service records, customer profiles, and work orders. - Ensure proper documentation of all services performed and upsold items. - Handle service-related paperwork efficiently and accurately. - Collaboration with Team Members - Work closely with service technicians and the parts department to ensure timely service and delivery. - Communicate effectively with the Service Manager to address customer needs and service concerns. - Assist with inventory management of parts and accessories as needed. -Qualifications: - Experience - Previous experience in an automotive service advisor role or a customer-facing position in the automotive industry is preferred. - Knowledge of vehicle maintenance, repairs, and service offerings. - Experience in upselling products and services is a plus. - Skills & Attributes - Strong customer service and communication skills, with a focus on building positive relationships. - Ability to thrive in a fast-paced, high-volume environment while maintaining professionalism. - Detail-oriented, with excellent organizational and time-management skills. - Positive attitude and the ability to work well in a team-oriented environment. - Problem-solving mindset with the ability to address customer concerns efficiently. - Basic computer skills and proficiency with dealership management software (experience with CDK or similar systems is a plus). - Availability - Must be able to work a flexible schedule, including Tuesday through Saturday. -Benefits: - Competitive salary with performance-based incentives. - Health, dental, and vision insurance options. - Paid time off and holidays. - Opportunities for professional development and career advancement. - Employee discounts on vehicles, parts, and service. If you are passionate about cars, customer service, and working in a dynamic, high-energy environment, we would love to meet you! Apply today to become a part of our team and help us provide exceptional service to our valued customers.

Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area. Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future. Benefits Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability Mentorship Program Growth opportunities Paid Training Life Insurance Legal Services provided Employee vehicle purchase plans Health and wellness Discounts on products and services Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Success Index at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary. Oversee administration of warranty claims as well as training and supervising of service department. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Automotive Service Advisor As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. Chrysler Dodge Jeep Ram experience required. Benefits: Competitive pay plan based on experience, including monthly bonus plan Medical, Dental & Vision Insurance Paid time off Paid accrued sick time 401(k) plan Duties & Responsibilities Act as the first point of contact for service customers, providing outstanding customer service, leaving a positive impression with the customer. Maintain a high customer service index. Actively listen to engage and understand the customer's vehicle concerns and answer technical questions regarding repairs, warranties, and services Create repair order and communicate vehicle needs clearly to technician; evenly distribute work between technicians Communicate vehicle diagnoses and maintenance needs to customer. Advise and sell needed work Follow up on vehicles throughout the repair process, keeping customer updated Interact with customers, vendors, and technicians in a professional manner at all times Return calls of customers who are interested in setting up new appointments Complete all required position-based testing Maintain a clean and neat appearance Other duties as needed to support the business Automotive Service Advisor Job Requirements: High school diploma or GED required Must be able to work Saturdays 2+ years of franchise dealer-level or large facility service advisor experience strongly preferred Experience with Chrysler/Dodge/Jeep/RAM automotive products required Unrestricted NYS driver's license and clean driving record required Automotive dispatch skills a strong plus, but not required Excellent time management, communication and customer service skills Neat, clean, and professional appearance Basic computer and internet skills Physical Requirements: Ability to bend, kneel, squat, stand, and lift up to 25 lbs. as needed; Spends 50% of work-day standing/walking Victor Chrysler Dodge Jeep RAM is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by law.

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. Chrysler Dodge Jeep Ram experience required. Benefits: Competitive pay plan based on experience, including monthly bonus plan Medical, Dental & Vision Insurance Paid time off Paid accrued sick time 401(k) plan Duties & Responsibilities Act as the first point of contact for service customers, providing outstanding customer service, leaving a positive impression with the customer. Maintain a high customer service index. Actively listen to engage and understand the customer's vehicle concerns and answer technical questions regarding repairs, warranties, and services Create repair order and communicate vehicle needs clearly to technician; evenly distribute work between technicians Communicate vehicle diagnoses and maintenance needs to customer. Advise and sell needed work Follow up on vehicles throughout the repair process, keeping customer updated Interact with customers, vendors, and technicians in a professional manner at all times Return calls of customers who are interested in setting up new appointments Complete all required position-based testing Maintain a clean and neat appearance Other duties as needed to support the business Automotive Service Advisor Job Requirements: High school diploma or GED required Must be able to work Saturdays 2+ years of franchise dealer-level or large facility service advisor experience strongly preferred Experience with Chrysler/Dodge/Jeep/RAM automotive products required Unrestricted NYS driver's license and clean driving record required Automotive dispatch skills a strong plus, but not required Excellent time management, communication and customer service skills Neat, clean, and professional appearance Basic computer and internet skills Physical Requirements: Ability to bend, kneel, squat, stand, and lift up to 25 lbs. as needed; Spends 50% of work-day standing/walking Victor Chrysler Dodge Jeep RAM is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by law.

Milton CAT is seeking an experienced Service Dispatcher. Dispatchers are responsible for providing scheduling, communication, and support for scheduling of shop work and problem solving. A tremendous emphasis is placed on follow through and a positive attitude. Responsibilities include scheduling both major and minor repairs and overhauls as well as ongoing preventative maintenance work. Your ability to work effectively under pressure is a must. Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Range: $65,000-75,000/yr. This is a salaried position. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Employee Assistance program (EAP) Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Answer phones and receive requests for service, quotes and installation. Confirm with customer scheduling of work. Track progress, check work status of field technicians to ensure the timely servicing of customer orders. Schedule, route and assign work to shop service technicians. Opens and update work orders. Analyze customer problems and prepare reports and problem logs as requested. Assists in time card entries, reviewing, closing and invoicing work orders. Maintains customer files. Passes on lead for work to other departments. Communicates with the credit department to ensure financial needs are met. Maintain a professional and proper personal appearance at all times adhering to company policy. Flexible to work after hours when needed to meet customer needs. Performs related duties as assigned. Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. High school diploma or (GED) equivalent, with college or trade school preferred. Proficient in the use of a computer and related software (Word, Excel, etc.). Strong written and verbal communication skills. Strong problem solving skills and be detailed oriented with a high level of accuracy. Basic math skills. Ability to perform duties with a sense of urgency, exceeding customer expectations. Ability to work with minimal supervision. Excellent organizational skills. Must be able to work in a dynamic, fast paced service environment. Preferred Skills and Competencies Power Generation or Marine service/maintenance knowledge a plus This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Jim Barnard Chevrolet is looking for an Automotive Service Advisor/Assistant Manager to join our family. This is a rare opportunity for the right individual to continue our reputation for providing excellent customer service to our valued customers. What We Offer: Family Owned & Operated for over 53 Years. Health & Prescription Drug Insurance Dental & Vision Insurance Short-term Disability Insurance AFLAC Supplemental Insurance Life Insurance Paid Time Off (Sick, Personal & Vacation) Paid Holidays Paid Training 401(k) Retirement Plan with Company Match Uniforms & Cleaning Provided Vehicle Purchase Discount Excellent Dealership Reputation Family Focused Very High Customer Retention % = Loyal Repeat Customers Responsibilities: Provide prompt, courteous & effective service to our customers. Oversee the flow of vehicles in our service drive lane. Greet customers enthusiastically & with a smile upon their arrival. Verify the customer's contact information and update as needed. Listen to the customer & document their vehicle service request(s). Review the vehicle's service history with the customer. Verify that all factory recalls have been completed & advise customers. Review the factory recommended maintenance schedule with the customer. Visually inspect customer's vehicle in the service drive lane. Advise the customer of any additional recommended services. Document any existing vehicle damage prior to entry into the shop. Review all requested & any declined vehicle services with the customer. Provide customer with an expected completion time. Print a service work order documenting all items discussed, including promised time, any declined services, and/or existing vehicle damage. Assign work orders to the appropriate technician. Monitor the technicians progress and update the customer with status. Obtain customer approval to repair as needed. Document all services performed on the work repair order. Inspect final repairs for quality control and customer satisfaction. Review all work performed with the customer and advise of final cost. Complete & print a final customer service repair invoice. Contact customers when their vehicle service has been completed. Maintain integrity and the company's quality standards of excellence. Assist the Service Manager with other duties as needed. Skills and Specifications: Organized and friendly personality Demonstrate ability to manage others. Good time management skills. Fantastic communication skills Professional, well-groomed personal appearance Attention to detail. Ability to understand the needs and wants of the customer. ASE certifications are a plus. Strong teamwork skills. Willing to submit to a drug screen & background check. Clean & valid driver's license. Since opening in 1972, Jim Barnard Chevrolet has become a trusted Chevrolet dealership in Churchville. With one of the highest customer retention percentages in the area, and a loyal customer base, we know that our sales and service teams are contributing to this effort. We are looking for motivated and hard-working individuals to join our team and continue to provide excellent customer service and create customers for life.

Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business! The Service Writer position is ideal for someone who is excellent with customers and is a problem solver. You will act as an intermediary between customers and branch staff. Pay Range: $19 - $28 per hour Benefits Medical, Dental & Vision Insurance 401K Plan + Match Competitive Paid Time Off Policy Short/Long Term Disability Family-owned and operated Annual Reviews Annual Incentive Bonus opportunity Qualifications High School diploma or equivalent. One or more years of experience in a Service Writer position and/or service or parts department. Great communication skills. Familiarity with agricultural and/or construction equipment is a plus. Computer skills including Microsoft Excel, Outlook, and Word. Self-starter with attention to detail, strong organization, and is goal-oriented. Comfortable dealing with the public. Strong team player. Able to lift 25 pounds. Responsibilities Assist in creating work orders. Review and maintain all repair orders for accuracy and completeness. Process records of parts requisitions, parts invoices, material invoices and outside labor invoices to ensure proper accounting. Assist in scheduling of service work. Keep the service manager informed on all work orders. Assist with warranties. Intermediary between parts and service, technician lead contact for parts. Ensure every customer is satisfied with the products and service. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Pay is commensurate with the applicant's experience, as it relates to the position. Pay Range$19-$28 USD

Competitive Pay, Close to Home, Easy Application Process - Apply Today Department: Service Reports To: Service Manager or Location Manager Supervises: None Compensation & Benefits: Extremely Competitive Wages Paid Time Off Health Benefits Employee Discount 401k and more $40,000-$50,000/year based on experience Purpose: Manages the flow of work through the Service Department from customer interaction through repair completion and invoicing. Assists the Service Manager in maintaining accurate and on-time reports and records relative to the Service Department's operation within the dealership. Responsibilities: Fields internal and external customer inquiries to the Service Department Open work orders as directed by the Service Manager/Shop Foreman and manage the work order cycle process until they are closed and invoiced Monitor and maintain Service Productivity and Attendance Report for accuracy and weekly payroll processing Maintain the service library with current information (e.g. files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager Utilize Modern to assist with scheduling and communication with customers Maintain Service Department filing and records Knowledge of DSi and may be responsible for assisting in DSi for transportation Update customer profiles regarding equipment, hours, or other information from the customer work orders Responsible for other duties as assigned by your manager Requirements Experience, Education, Skills, and Knowledge: Basic knowledge of accounting practices and office procedures Strong customer service and communication skills in person and over the phone Ability to use standard desktop applications such as Microsoft Office and internet functions Ability to multitask in a fast-paced environment Ability to analyze and interpret internal reports General understanding of mechanical/technical terms is preferred High school diploma or equivalent experience LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. Salary Description $40,000-$50,000/year

Job Title: Express Service Advisor Schedule: Tuesday to Saturday (Exact hours will be discussed during interview) Reports To: Service Manager We are seeking an enthusiastic and highly motivated Express Service Advisor to join our fast-paced automotive dealership in Rochester, NY. This key role will be responsible for delivering world-class customer service, scheduling service appointments, upselling essential maintenance services, processing all Pre-Delivery Inspections (PDIs), and recommending accessories to enhance our customers' driving experience. The ideal candidate will be able to thrive in a high-volume environment while maintaining attention to detail and customer satisfaction. Key Responsibilities: - Customer Service Excellence - Greet customers promptly and professionally as they arrive for service appointments. - Provide accurate, detailed information to customers regarding service needs and timelines. - Deliver an exceptional customer experience by providing world-class service at every touchpoint. - Follow up with customers regarding the completion of service and ensure their satisfaction. - Scheduling & Appointment Management - Schedule service appointments efficiently, ensuring optimal use of service bays and technicians' time. - Maintain a steady flow of appointments, ensuring that all incoming customer needs are handled in a timely manner. - Work closely with the Service Department to coordinate appointment availability and resources. - Upselling & Recommendations - Identify opportunities to upsell vehicle maintenance and services based on manufacturer recommendations and the individual vehicle's needs. - Recommend and explain the benefits of accessories and upgrades based on customer preferences and vehicle requirements. - Proactively inform customers about new service offerings, promotions, and seasonal maintenance. - Pre-Delivery Inspections (PDI) & Accessory Processing - Process and complete all Pre-Delivery Inspections (PDIs) to ensure vehicles meet the dealership's high standards before delivery. - Assist in the installation and setup of vehicle accessories, ensuring a smooth handoff to customers. - Coordinate with the Parts Department for necessary accessories and parts needed for services. - Administrative Duties - Prepare and maintain accurate service records, customer profiles, and work orders. - Ensure proper documentation of all services performed and upsold items. - Handle service-related paperwork efficiently and accurately. - Collaboration with Team Members - Work closely with service technicians and the parts department to ensure timely service and delivery. - Communicate effectively with the Service Manager to address customer needs and service concerns. - Assist with inventory management of parts and accessories as needed. -Qualifications: - Experience - Previous experience in an automotive service advisor role or a customer-facing position in the automotive industry is preferred. - Knowledge of vehicle maintenance, repairs, and service offerings. - Experience in upselling products and services is a plus. - Skills & Attributes - Strong customer service and communication skills, with a focus on building positive relationships. - Ability to thrive in a fast-paced, high-volume environment while maintaining professionalism. - Detail-oriented, with excellent organizational and time-management skills. - Positive attitude and the ability to work well in a team-oriented environment. - Problem-solving mindset with the ability to address customer concerns efficiently. - Basic computer skills and proficiency with dealership management software (experience with CDK or similar systems is a plus). - Availability - Must be able to work a flexible schedule, including Tuesday through Saturday. -Benefits: - Competitive salary with performance-based incentives. - Health, dental, and vision insurance options. - Paid time off and holidays. - Opportunities for professional development and career advancement. - Employee discounts on vehicles, parts, and service. If you are passionate about cars, customer service, and working in a dynamic, high-energy environment, we would love to meet you! Apply today to become a part of our team and help us provide exceptional service to our valued customers.

Company: Wilkins Recreational Vehicles Job Title: Customer Experience Coordinator - Full Time We believe talent makes a difference! Join an award-winning team offering excellent earning potential and opportunities for long-term growth, including a leadership team that values your professionalism, customer focus, and attention to detail. We're looking for team members who create outstanding first impressions-because we know exceptional experiences begin at the front desk. Salary Range: $18.00 - $20.00/hour Job Duties: Greet and welcome all incoming customers in a warm, friendly, and professional manner-creating a positive first impression and helping set the tone for an exceptional experience. Provide excellent front-line customer service by directing customers to the appropriate team member or department with confidence and care. Promptly and professionally answer incoming phone calls, ensuring accurate information is provided or calls are routed appropriately. Support the coordination and check-in process of all incoming new vehicles, working closely with both sales and service departments. Complete associated paperwork and input vehicle information accurately into our system. Serve as a helpful administrative resource for the entire Wilkins RV team-keeping our operations running smoothly and efficiently. Requirements: Strong interpersonal skills with the ability to warmly and professionally interact with customers and colleagues. Dependable, detail-oriented, and organized with a customer-first mindset. Capable of effectively handling multiple calls and tasks in a fast-paced environment while maintaining a positive attitude. Saturday and Evening availability #1 RV Dealer in New York Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York, and Northern Pennsylvania.

Automotive Service Dispatcher is needed immediately for our very busy service center. The Service Dispatcher plays a crucial role in daily operations. They are responsible for coordinating the flow of work within the service department, ensuring that tasks are assigned appropriately and efficiently. Their job involves prioritizing work orders, allocating the right resources to specific tasks, and maintaining seamless communication to ensure timely and effective service delivery. The position requires an individual who can balance administrative duties with attention to detail and an ability to juggle multiple responsibilities under pressure. We offer a great benefits and compensation. Apply today!

TEXT "GOMILES" to ************ to APPLY! GO - Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.