Service Advisor Jobs in Rocky Hill, CT

Start your journey with Blue Compass RV as we are looking a Service Advisor to join our team. WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us. COMPENSATION: $65k-$80k OUR BENEFITS * Medical, dental, vision, disability, FSAs, and life insurance * Paid Time Off and paid holidays * 401K * Pet Insurance * 5-day work week * Employee Assistance Program * Training and Development Programs * Legal Coverage * Identity Theft Protection * Referral Program * And so much more…. WHAT WE ARE LOOKING FOR: * Determine specialized product needs and services by working directly with customers * Provide estimates for designated installations prior to scheduling appointments * Ability to multi-task in a fast paced environment * Keep customers apprised of work progress * Ability to communicate with customers as well internal staff. Verbal and Written(email) * Solid computer system ability and awareness. * Ability to follow company policies and procedures WHAT YOU CAN BRING TO THE TABLE: * A minimum of one year of service experience is preferred * Previous RV product or camping lifestyle * Previous Automotive experience is preferred * Ability to work daily on a computer and perform internet searches as needed * Excellent organization and follow up skills are required * The ability to follow department procedures and policies * A Valid Driver License is mandatory. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Blue Compass RV organization. Be a part of the best customer experience team in the RV industry... apply with us today! Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record. PI69dbb41dadff-26***********5

Fiducient Advisors provides tailored and personalized investment consulting services to clients such as retirement plan sponsors, endowments and foundations, private clients, and financial institutions. We operate with over 200 professionals nationwide, supporting our distinct purpose of helping clients prosper. The Client Service Associate role is a valuable part of the overall level of service and communication provided to clients, Consultants, custodian firms and money managers, working on the clients' behalf to help them achieve their investment goals, no matter how big or small. The position assumes responsibility for supporting the firm's Institutional Investment Consultants in the areas of account administration, client servicing, trading and consulting projects. Responsibilities: Act as a liaison between custodians and clients by maintaining client records and authorized signers, managing recurring distributions, opening accounts, preparing Standing Letters of Authorization, etc. Assist clients or Consultants with processing and facilitating money movements, including wires, electronic funds transfers, journals, DTC (Depository Transfer Check) of securities, ACAT (Automated Customer Account Transfer) and non-ACAT transfers in a timely manner while abiding by the Company's Compliance policies Draft investment trade paperwork on behalf of clients as it relates to Mutual Funds, Alternative Assets, Separately Managed Accounts, etc. in accordance with the Company's Compliance policies Support clients in completing paperwork for Hedge Fund and Private Equity subscription agreements in accordance with the Company's Compliance policies Uphold superior client service standards by providing timely follow-up, proactive communication and by being a knowledgeable resource for clients and colleagues Conducting outreach to build and maintain strong relationships with our client-base and identify firm services and solutions, such as digital, online access and cash management offerings, that support our clients' needs Sustain effective communication with firm colleagues from other departments by maintaining and updating client records and activities in the CRM, shared folders and process workflows Collaborate with peers on accomplishing operational and administrative duties; running reports, responding to general client requests, etc. Support Institutional Consultants with daily business practices including portfolio administration, client audit requests, telephone coverage, coordination of client meetings and special projects Required Education, Professional & Technical Experience Bachelor's Degree or relevant work experience 1-3 Years in Investment Consulting or Financial Industry Experience Proficiency in Microsoft Suite Broad investment knowledge including experience with mutual funds, investment managers, 401(k) and/or Defined Benefit Plan administrative procedures preferred Basic understanding of cash flow objectives Previous CRM, Advent Axys, Adobe and custodial portal experience is a plus Essential Traits Thoughtful ability to establish rapport and build relationships. Exceptional communication in a public setting with notable writing and presentation skills. Adaptability when priorities shift and able to work independently. Sound judgment and problem-solving skills. Innovative, curious, and enthusiastic. Detail-oriented with a high level of accuracy and organization. Ability to cultivate and develop inclusive and equitable working relationships to support a sense of belonging. Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism. Work Environment & Travel Requirements This role may travel up to 5% of the time for training and or business/events. This role offers a hybrid work model with three days in one of our professional office environments and two days remotely. Physical Job Expectations The physical job expectations described here are representative of those that must be met by an associate to successfully perform the essential functions of this job: Must be able to remain in a stationary position for up to 8 hours. Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information. The person in this position may at times need to move throughout the building to access different areas. Ability to move equipment weighing up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform their primary responsibilities. What We Offer (Summary Highlights) A workplace that welcomes authenticity and practices acceptance for what makes each of us different. We are committed to educating our team, growing as a firm, and taking intentional actions related to diversity, equity, belonging and inclusion. We strive to be active participants of change in and outside our industry. Paid Time Off Generous PTO with optional rollover Personal/Sick Time 10 Holidays with additional half days off for specific holidays throughout the year Summer Perks Bereavement Time -inclusive time off for a loved one, unborn child, or pet. Employer Paid Parental, Personal and Family leaves. Professional Development Day for eligible exams Work Life Convenience Benefits Exclusive Wellness Benefit Programs from VirginPulse, Care.com, Torchlight, Real Appeal, Peloton and more KindBody - Family & Fertility Assistance Wellness Reimbursement Program Professional Development Designation reimbursement Employee Referral Program Employee Resource Groups, Mentorship Program & New Hire Cohort 401K Plan with company match Cell Phone Reimbursement Program Fiducient Advisors is a CFA Institute DEI Signatory. As a signatory, we commit to six Code Principals that seek to drive DEI progress in a meaningful way that can be measured. The six principles focus on pipeline, talent acquisition, promotion and retention, leadership, influence, and measurement. Fiducient Advisors is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state, or local law. The company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It is expected that all employees are aware of this policy and that they create an environment that is sensitive and respectful to all individuals. We are committed to upholding a workplace that welcomes authenticity and practices acceptance for what makes each of us different. We are committed to educating our team, growing as a firm, and taking intentional actions related to diversity, equity, equality, belonging and inclusion. We strive to be active participants of change in and outside our industry.

Customer Care Coordinator- Hartford, CT Req. ID: Req #41 Join our Team and Make a Difference! At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love. We are more than just a company - we are a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other. Joining our team means becoming part of a highly engaged workforce where you will have access to training opportunities, growth potential, and a comprehensive benefits plan. Whether you're starting your career or looking to take the next step, Lifeway Mobility offers a supportive environment where you can thrive and make a difference. Essential functions: Lead Outreach: Initiate outbound calls, emails, and other communication methods to engage with potential customers. Qualification: Evaluate leads to ensure they meet the criteria for our mobility solutions and gather essential information to facilitate the sales process. Appointment Scheduling: Efficiently manage and organize appointments for the sales team, ensuring a seamless handover of qualified leads. Communication Skills: Clearly and persuasively communicate the value proposition of mobility solutions to customers, overcoming objections and building interest. Database Management: Keep accurate records of all interactions in our CRM system and update lead information as needed with accuracy. Follow-up: Follow a systematic follow-up process to nurture leads and convert prospects into scheduled appointments. Collaboration: Work closely with the sales team and local branch to provide them with relevant information about scheduled appointments and ensure a smooth transition. Required Education, Experience, and Skills: At least two years proven experience in a similar role, preferably in a sales or business development environment. Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Familiarity with CRM software and proficiency in Microsoft Office Suite. Ability to work independently and as part of a collaborative team. Goal-oriented mindset with a focus on achieving and exceeding targets. High school diploma Ability to juggle phone calls and computer tasks. Physical Requirements and Working Conditions: Working conditions are normal for an office environment. Must be able to operate computer for most of workday with appropriate rest periods. At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us? Lifeway Mobility is an Equal Opportunity Employer Apply Now PI89104e4849ed-26***********6

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have a valid, unrestricted Driver's License Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment

Monte Financial Group, LLC is a fee-only financial planning and investment advisory firm based in Guilford, Connecticut. Our expanding team of eleven operates across two business segments: Wealth Management and Asset Management. We are currently looking for a Client Service Associate to join our Wealth Management division and contribute to our continued growth and success. Job Summary As a Client Service Associate, you will be a part of the firm's Wealth Management team. This position is onsite, located at our Guilford, CT office. Responsibilities will include supporting the firm's Wealth Advisors by responding to client inquires, completing client onboarding and account maintenance tasks, and developing quality relationships with our custodians. Key Accountabilities Deliver exceptional client service by addressing client needs and concerns effectively, supporting clients throughout their financial journey, and ensuring a high level of client satisfaction. Prepare all custodian paperwork for new clients/accounts and interface with custodians to ensure accurate set-up and transfer of assets. This includes account maintenance, such as trustee changes, account registration changes, etc. Respond to all client correspondence and inquiries in a timely and professional manner, ensuring clear and effective communication. Work closely with custodian operations teams to accurately execute account administration and transaction processing, addressing any issues or discrepancies promptly. Maintain and update all relevant client information in the CRM and document management systems, ensuring accuracy and confidentiality. Stay informed about industry regulations and compliance requirements to ensure all client interactions and account processes meet legal and firm standards. Qualifications Highly organized with exceptional attention to detail and the ability to support multiple advisors. Responsive and effective communicator, both verbally and in writing. Uphold strong ethical standards with a steadfast commitment to maintaining the confidentiality of sensitive client and firm information. Tech-savvy with proficiency to quickly learn new tools, platforms, and software. Capable of working both independently and as part of a team. Flexible and adaptable to tight deadlines and evolving client needs. Education, Experience, Licenses & Designations BA/BS degree 3+ years of administrative or client service experience, preferably in financial services Proficient in Microsoft Office

The Tranzonic Companies is a hub for a strategic collection of manufacturing and sales companies that lead the way in multiple categories - from personal care and protection to textiles, from cleaning products to contamination control - to empower its distributor partners into the future. Their cohesive approach promotes operational efficiency and fuels innovation, while equipping its varied businesses to tackle the toughest challenges across industrial and manufacturing, healthcare and life sciences, food service, hospitality, transportation, and many other dynamic market segments. Tranzonic's rapid growth, both organic and via acquisition, is powered by its team of driven, innovative problem-solvers and a culture of integrity and respect. Position Summary: It's an exciting time for Blue Thunder Technologies, a division of The Tranzonic Companies, as we are growing and expanding our team. Blue Thunder is a global distributor of consumable supplies used in controlled environments (pharmaceutical manufacturers, medical device manufacturers, biotechnology companies, etc.) and electronic manufacturing (contract manufacturers, semiconductor companies, etc.). We are seeking a Customer Service/Order Entry Representative. The ideal candidate is willing to learn, work hard, and can multitask. Essential Functions and Responsibilities: Process customer orders Process orders to vendors Work directly with customers either by telephone or via email. Office administrative duties Obtain and evaluate all relevant information to handle product and service inquiries Follow up with vendors/customers to ensure seamless delivery of products Provide information and support to customers on questions about orders, status, complaints, and returns Assist with AP/AR clerical work Assist sales team with quote/re-quote Inventory management Maintain accurate records of customer, interactions, and issues. Education, Certifications and Licensures: Bachelor's Degree is highly preferred Excellent follow up skills Must have a positive and friendly attitude and a strong work ethic Strong problem analysis and problem-solving skills Customer service oriented

MedXwaste.com, based in West Haven, CT, specializes in healthcare waste management, compliance services, paper shredding, hard drive destruction, and product destruction. With a focus on environmental responsibility and safety, we provide a comprehensive range of waste management solutions. Role Description We are seeking a detail-oriented Bookkeeper/Customer Service Representative to join our team. This dual role will involve managing financial records and providing exceptional customer service to our clients. The ideal candidate will be organized, proactive, and possess strong communication skills. Key Responsibilities: Bookkeeping: Maintain accurate financial records, including accounts payable and receivable. Prepare and process invoices, receipts, and payments. Assist with reconciliation Assist with budget preparation and financial forecasting. Customer Service: Serve as the first point of contact for customer inquiries via phone & email Provide information about services, resolving issues in a timely manner. Work with dispatcher to create customer schedules Maintain customer records and update information in our software Collaborate with other departments to address customer needs and concerns. Follow up with customers to ensure satisfaction and retention. Qualifications: Proven experience in bookkeeping or accounting, preferably in a similar role. Strong customer service skills with a friendly and professional demeanor. Excellent organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. High school diploma required; associate degree in accounting or related field preferred.

The Customer Service Representative is responsible for contacting customers to collect outstanding payments, handling account discrepancies, and negotiating payment solutions. Onsite full time 40 hours Weekly pay - $20 per hour with room for growth Temp to Hire Opportunity Health Insurance Offered Key Responsibilities: Initiate contact with customers by phone, email, and letters to discuss overdue payments. Professionally and respectfully engage with customers to understand payment delays and work toward a resolution. Negotiate payment plans or settlements with customers who are experiencing financial difficulties. Offer solutions to help customers bring their accounts up to date, including setting up payment plans when applicable. Review customer accounts regularly to assess payment history and determine the most effective collection strategy. Track and follow up on overdue accounts until resolved or escalated. Address customer inquiries or disputes with a focus on resolving issues promptly and professionally. Qualifications: 1-2 years of experience in collections, customer service, or a related role preferred. Excellent verbal and written communication skills. Strong negotiation and conflict-resolution abilities. Proficiency with Microsoft Office. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

The Young Adult Service Client Financial Coordinator is responsible for processing and monitoring fund requests, generating daily, weekly and monthly annual requests/reports for funds either Social Security or DMHAS Client Support Fund dollars, and providing superior customer service under the Department of Mental Health and Addictive Services (DMHAS). This position staffs DMHAS funded State Operated facility and works closely with the YAS clinical team fulfilling the fiduciary obligations for the clients. The position involves both financial services and Case management services to a population of Young adults ages 18-25. Along with teaching these clients budgeting skills. This position will represent ABH and its services in a positive and professional manner and adhere to ABH 's best practices, guidelines, policies and procedures as established, promoting ABH as a leader in behavioral healthcare in all interactions and work. DUTIES AND RESPONSIBILITIES: Provide direct services to clients referred for assistance in the management of their funds, including assessment of money management needs, supportive contact to develop and revise budgets, problem solving around financial conflicts and the disbursement of funds. Input requests into the YAS system based upon the approved budget with detailed item requests and any attached documentation. Provide direct services to clients referred for assistance in the management of their funds, including assessment of money management needs, supportive contact to develop and revise budgets, problem solving around financial conflicts and the disbursement of funds. Act as the day-to-day liaison between the Financial Unit, Treatment team, Vendors, and the ABH Finance Department. Communicate with the Treatment team on why a request cannot be processed, i.e. lacking documentation, other pending disbursements scheduled, etc. Communicate with the Treatment team on any receipts, invoices, or other documentation. Communicate with the Treatment team concerning changes to the client's information, i.e., rent changes, location changes. Communicate with the Treatment team and ABH Finance Department concerning special or emergency requests. Communicate with Vendors regarding any checks that have not cleared within 30 days from the disbursement date. Handle Vendor inquiries. Input additional documentation pertaining to requests received after a disbursement is made, and including client receipt of funds signatures. Receive checks/cash distributions from ABH Finance and distribute to the Treatment team or the client for delivery. Begin processing the workflow of requests received by the DMHAS YAS Treatment team. Check each request for completeness and confirm adequate client support fund account balances prior to further processing. Obtain client/DMHAS Staff receipt signatures at the time of distribution of checks/cash to the clients or YAS Case Managers. Make distributions to the appropriate client/DMHAS staff which is generally done while on-site at the State Operated facility and ensure that client/staff signatures and dates are on the documents and receipts are collected in a timely manner. EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree in social service field preferred, or related field or a combination of related education and work experience; Experience with Behavioral Health consumer population a must; Must have basic/intermediate accounting/budgeting experience; preferably through work experience or college Compliance with current State of Connecticut and federal health and vaccine requirements. KNOWLEDGE/SKILLS/ABILITIES: Ability to work independently as well as in a team environment, have superior organizational skills and demonstrated experience in communicating at all levels; Demonstrated proficiency with computers; intermediate skills in MS Word and Excel; Ability to teach basic budgeting skills to YAS clients Ability to work with Clinical staff in a fast paced clinical environment Ability to work closely with the YAS Housing Coordinator Possess strong communication skills (both verbal and written) and motivational skills; Proven ability to develop and sustain a high level of customer satisfaction; Proven ability to work on multiple projects simultaneously and multi task as necessary to meet deadline; Detail oriented a must; Ability to work well with all levels of staff and guests; Ability to identify problems/issues, troubleshoot and resolve in a timely manner. Excellent interpersonal skills; Ability to manage shifting priorities when necessary; Ability to learn computer programs/applications designed for this program. Demonstrates a “can do" attitude Demonstrates evidence of sensitive consideration of cultural, spiritual and gender issues in service delivery. Ability to work with the Mental Health and Substance Abuse Programs PIee0f1a71e3c7-26***********1

Overture Partners' client immediately needs a Contact Center Specialist. To secure an interview for this role, candidates must meet the following criteria: **No C2C/3rd parties General Traits: Positive attitude, adaptability, and strong learning skills. Comfortable with ambiguity and shifting priorities in a startup environment. Background: Preferred: Financial services, life insurance, or annuities experience. Nice-to-have: Agency or brokerage back-office experience; experience with Verisk FAST or similar systems. Sales experience in related industries could be valuable. Skills: Basic knowledge of annuities; customer-focused mindset; familiarity with CCaaS systems Responsibilities Serve as the first point of contact via phone, chat, and SMS. Handle inbound calls primarily, with occasional outbound calls for follow-ups. Teach and assist clients and agents in processing business and addressing inquiries. Adapt to various tasks, including contact center activities and processing workflows. Focus on delivering excellent client experiences while learning about annuity basics.

As a Service Champion, you will be responsible for: Serving each guest courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Filling orders Operating a cash register Keeping your area neat, clean and stocked Qualifications: Good personal grooming Good communication skills Good cash handling skills Stand up for 8 hours Able to lift 35-50 pounds Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists

Posted 1 November by £25,000 - £37,000 per annum, OTE , Cheshire , **Role: Customer Service Advisor (Sales)** **Salary: £25k OTE £37k+ (uncapped commission)** **Start: ASAP** **Timings: Monday to Friday 9am - 5pm (After training and probation hybrid working available)** **Essential: Telephone sales experience** ****Customer Service Advisor**** The main purpose of the Customer Service Advisor is to convert quotes to cases, maximising every opportunity that comes into the business. There will be no cold calling involved and commission will be uncapped**.** * Providing accurate quotations to potential clients. * Converting those quote to actual cases using your knowledge of the process and sales skills. * Building relationships, understanding client needs, and tailoring our services to fit their requirements. * Contributing to the growth of the company through your persuasive and consultative approach. * Completing customer documentation, ensuring accuracy and compliance. * Answering any queries potential clients may have. * Working to set targets and exceeding these wherever possible. **Training and development** * You will ensure that you fully understand and adhere to all the relevant company policies and procedures as set out on the Training Portal and the Company Intranet * You will undertake all training and reading allocated to you on the Training Portal (Access Training) in the timescales set by the Training Team * You will ensure you attend all other training sessions that are rolled out to you by the Training Team * You will ensure that your training record is kept fully up to date **Essential skills** * At least 2 years' experience working in a telesales environment * Used to working to targets and regularly exceeding them * Excellent at client rapport building * To have excellent written and verbal skills * Forward thinking, proactive with demonstrable energy and self-motivation **Required skills** * 1 Commission * 1 Customer Service * 1 Sales * 1 Telephone Sales * 1 Telesales **Customer Service Advisor** BMA RECRUITMENT LTD

**Customer Service Advisor Apprenticeship - Mangoletsi FCA Cheshire** 2nd October 2024 | By We are looking for a motivated individual to join as a Service Advisor Apprentice. This apprenticeship offers a unique opportunity to learn the ins and outs of customer service and vehicle maintenance coordination within the automotive industry. Under the guidance of experienced service advisors, the apprentice will gain valuable hands-on experience, develop essential skills, and become proficient in providing exceptional service to our customers. This role is ideal for individuals with a passion for automobiles, excellent communication skills, and a desire to learn and grow in a dynamic environment. **Position Overview:** **Responsibilities:** * Assist customers in scheduling service appointments, providing information on available services, and answering inquiries. * Greet customers in a professional and courteous manner, ensuring a positive service experience. * Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times. * Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers. * Coordinate with the parts department to ensure timely availability of required components for service appointments. * Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections. * Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions. * Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately. * Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers. * Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness. **Working Week:** A standard workweek typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30 am and ending at 5:30 pm. Nevertheless, the specific working hours may vary depending on the requirements of individual Dealers. Approximately 20% of your total work hours will be dedicated to ‘off-the-job' training. This is a mixture of online classrooms and face-to-face learning at The Performance Academy in Coventry. **Your Development and Future Prospects:** All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry. Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules. Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognized qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles. **Qualification:** The Programme lasts for 12 months (+12 weeks for End Point Assessments) and you'll achieve a nationally recognised qualification: Level 2 Customer Service Practitioner. **Salary:** Our employers determine the level of pay our learners receive. All employers are required to pay, at least, The National Apprenticeship Wage. **Entry requirements and** **qualifications:** * Aged 16+ * Grade C/4 or above in Maths and English or equivalent. * A strong interest in learning about the service and maintenance of petrol, diesel, hybrid, and electric vehicles. * Excellent problem-solving skills and attention to detail. * Ability to work independently and as part of a team. * Strong communication and interpersonal skills. * Willingness to follow instructions and learn from experienced technicians. * Basic computer skills for documentation and communication purposes. * Working towards or in possession of a valid driver's license and clean driving record. Joining our programme as a Service Advisor Apprentice offers a pathway to a rewarding career in the automotive service industry. If you're passionate about providing excellent customer service and eager to learn, we encourage you to apply and become part of Stellantis. **Recruitment Process:** Your application will be assessed against the entry and qualification requirements. If suitable, your application will then be processed and you will receive further information by email. If you do not hear back within 5 working days, please assume your application has been unsuccessful. If you need any assistance with your application or have any questions, please email: *****************************

Service Writer / Customer Service Advisor Job Responsibilities: Answer phones, document customers concerns, and schedule customer appointments In conjunction with GM and other customer service advisors, serve as key point of contact for customers via phone and in-person methods of communication Assist shop general manager in assigning work, including dispatching work to the technicians to help manage workflow Obtain a clear and concise explanation from the technicians on all worked performed and findings, ensuring all customer concerns are addressed Communicate findings to customer, informing them of any work required and the benefits of the work Assist technicians and general manager with any estimates for customer work to be performed Assist technicians and general manager with sourcing and ordering parts to ensure that that parts arrive timely to fulfill promised customer completion timeline Assist general manager with invoicing for all customers and payment processing Maintain contact with the customer to keep informed on vehicle status In conjunction with entire team, ensure shop is maintained at a high level of cleanliness Various special projects to assist leadership team in ensuring that Brad's Service Center is continuously improving Requirements: Minimum of one year service writer experience, ideally in a high volume, independent shop Continuous improvement focus Preferred Familiarity with shop management software, specifically, RO Writer Benefits: Employee Ownership Vacation and sick time Health insurance Weekends off-ONLY work Monday through Friday! Additional benefits Paid time off Health insurance Profit sharing

Store - TORRINGTON, CT Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. + Help customers shop, locate products, and provide them with solutions + Provide a fast and friendly checkout experience; execute cash handling to standards + Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments + Educate customers on the Voice of Customer (VOC) survey + Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) + Participate in the truck unload, stocking, and planogram (POGs) processes + Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store + Perform Store In Stock Optimization (SISO) and AD set duties as assigned + Support shrink and safety programs + Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards + Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members + Cross trained in Custom Framing selling and production **Other duties as assigned** **Preferred Knowledge/Skills/Abilities** **Preferred Type of experience the job requires** + Retail and/or customer service experience preferred **Physical Requirements** **Work Environment** + Ability to remain standing for long periods of time + Ability to move throughout the store + Regular bending, lifting, carrying, reaching, and stretching + Lifting heavy boxes and accessing high shelves by ladder or similar equipment + If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. + Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings **Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.** Michaels requires all team members in this role to be at least sixteen (16) years or older. **Total Base Pay Range for this Position:** $15.69 - $18.20 At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity** . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (************************** and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (************************************ , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, **Michaels is the best place for all things creative.** For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com . **Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.** _Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL)._ EEOC Know Your Rights Poster in English (****************************************************************************************** EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers (************************************************************************************************** Federal FMLA Poster Federal EPPAC Poster (******************************************************************

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. The pay range for this position is between $15.69 to $18.60 hr. based on experience + commission All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Milkcraft in New Haven, CT is looking for one customer service to join our 32 person strong team. We are located on 280 Crown St. Our ideal candidate is attentive, ambitious, and reliable. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Work are expo, waffle and ice cream stations at times Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to reading your application.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at: Store #705476, located at: 927 N Colony Rd, Wallingford, CT 06492-2437 Store #705696, located at: 2100 Dixwell Ave, Hamden, CT 06514-2406 Store #705479, located at: 454 Whalley Ave, New Haven, CT 06511-3012 *Locations May Vary Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have a valid, unrestricted Driver's License Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment

Start your journey with Blue Compass RV as we are looking a Service Advisor to join our team. WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us. COMPENSATION: $65k-$80k OUR BENEFITS * Medical, dental, vision, disability, FSAs, and life insurance * Paid Time Off and paid holidays * 401K * Pet Insurance * 5-day work week * Employee Assistance Program * Training and Development Programs * Legal Coverage * Identity Theft Protection * Referral Program * And so much more…. WHAT WE ARE LOOKING FOR: * Determine specialized product needs and services by working directly with customers * Provide estimates for designated installations prior to scheduling appointments * Ability to multi-task in a fast paced environment * Keep customers apprised of work progress * Ability to communicate with customers as well internal staff. Verbal and Written(email) * Solid computer system ability and awareness. * Ability to follow company policies and procedures WHAT YOU CAN BRING TO THE TABLE: * A minimum of one year of service experience is preferred * Previous RV product or camping lifestyle * Previous Automotive experience is preferred * Ability to work daily on a computer and perform internet searches as needed * Excellent organization and follow up skills are required * The ability to follow department procedures and policies * A Valid Driver License is mandatory. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Blue Compass RV organization. Be a part of the best customer experience team in the RV industry. . . apply with us today! Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record. PI2915271dedce-26***********5