Service Planning Agent
Service advisor job in San Jose, CA
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Customer Success Specialist
Service advisor job in San Jose, CA
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Remote from Bay Area, SFC, CA
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
Imaging Services Assistant Manager
Service advisor job in Los Gatos, CA
Full-Time | Competitive Pay | Leadership Opportunity in Outpatient Care
Are you an experienced Imaging Technologist with strong CT expertise and a passion for leading high-performing clinical teams? Cornerstone Staffing Solutions is partnering with a respected outpatient healthcare organization to find an Imaging Services Assistant Manager who will help oversee daily department operations while supporting high-quality patient care.
If you thrive in a collaborative environment, enjoy mentoring technologists, and have a strong foundation in CT and multimodality imaging workflow, we encourage you to apply.
Position Summary
The Imaging Services Assistant Manager supports the Imaging Services leadership team in coordinating day-to-day operations across multiple diagnostic imaging modalities. This role includes supervising technologists and support staff, ensuring efficient clinical workflows, maintaining regulatory compliance, promoting quality standards, and delivering an exceptional patient experience.
This position also performs hands-on imaging duties as needed (within scope of certification), with significant emphasis on Computed Tomography (CT).
Key Responsibilities
Operational Leadership
• Assist in managing daily operations of the imaging department to ensure smooth, timely patient flow.
• Support staffing oversight including scheduling, workload distribution, onboarding, mentoring, and performance guidance.
• Maintain a culture of safety, service excellence, and team collaboration.
Clinical & Technical Duties
• Perform imaging procedures within licensure scope, with required competency in Computed Tomography (CT).
• Support additional modalities such as X-Ray, Ultrasound, Mammography, or DEXA depending on certifications.
• Ensure equipment functionality, coordinate maintenance, and uphold quality control standards.
• Promote consistent adherence to imaging protocols and established clinical best practices.
Regulatory & Quality Compliance
• Assist with maintaining readiness for regulatory inspections and accreditation reviews.
• Support department documentation, QA audits, safety protocols, and compliance programs.
• Participate in continuous improvement initiatives that enhance patient safety and imaging quality.
Communication & Collaboration
• Work closely with technologists, physicians, radiologists, and administrative personnel.
• Communicate workflow changes, department updates, and performance expectations to staff.
• Provide operational insights to leadership to support planning, budgeting, and departmental goals.
Required Qualifications
• Associate degree in Radiologic Technology or equivalent educational background.
• Active ARRT certification and state Radiologic Technologist license.
• Computed Tomography (CT) certification or documented CT competency is required.
• Current BLS certification.
• Experience performing imaging procedures in a CT environment.
• Prior leadership experience (lead tech, charge tech, or supervisory role) strongly preferred.
• Proficiency with PACS, RIS, and EMR systems.
• Strong communication, leadership, and problem-solving skills.
Preferred Qualifications
• Experience overseeing or supporting multiple imaging modalities.
• Familiarity with quality control programs, imaging accreditation processes, or regulatory standards.
• Ability to manage multiple priorities in a fast-paced clinical setting.
Schedule & Work Environment
• Full-time position, primarily weekday shifts.
• May require occasional flexibility based on departmental needs.
• Role involves standing, moving equipment, and assisting patients during procedures.
Why Work With Us?
• Competitive pay and opportunity for advancement
• Supportive leadership environment
• Exposure to a wide range of imaging modalities
• Meaningful role contributing to patient care excellence
Service Advisor
Service advisor job in Seaside, CA
Automotive Service Advisor
Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer's wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.
Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!
Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians.
Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended.
The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record.
He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.
This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.
Responsibilities
Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can't be ready at the promised time, and obtains authorization from customers when repair estimates are revised
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
Ensures that all completed repairs have gone through quality control and/or a road test
Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB)
Ensures all service level targets are met or exceeded
Ensures that required documentation is complete and is in compliance with regulations and standards
Complies with and enforces all safety policies and procedures
Attends all staff meetings, trainings, and educational classes as required
Performs other duties as assigned
High school diploma or GED
One year of dealer-level or large facility experience preffered
Valid and unrestricted driver's license and clean driving record
Professional and dependable
Safety and customer service oriented
Basic computer and internet skills
Outstanding communication skills
Professional appearance and work ethic
Ability to read and comprehend instructions
Able to bend, kneel, squat, stand, and lift heavy objects as needed
Compensation
Competitive Pay Based on Experience
Medical Benefits
Paid Vacation
Holidays
Professional Workplace
Non-Smoking Workplace
Drug Free Workplace
Opportunity for Advancement
Direct Deposit
401(k) with Company Match
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
It's time to make the most important move of your career!
Apply Now!
Service Advisor
Service advisor job in Seaside, CA
Premier Hyundai in Seaside is looking for a customer oriented person with a passion for exceeding our guests expectations. We are rapidly growing and our team needs another professional, courteous member who is focused on providing an exceptional service experience to all of our guests!
Description of the role:
The Service Advisor plays a crucial role in ensuring customer satisfaction by coordinating vehicle service and maintenance.
Responsibilities:
Interact with customers to determine service needs
Provide estimates for repairs and maintenance
Schedule service appointments
Serve as a liaison between customers and service technicians
Requirements:
Previous experience in automotive service or customer service
Strong communication and interpersonal skills
Knowledge of automotive systems and maintenance
Ability to work in a fast-paced environment
Bi-Lingual is a plus
Benefits:
Competitive compensation
Opportunities for professional growth
Health and wellness benefits
401(k) retirement plan
About the Company:
Premier Hyundai of Seaside is a well-established family owned dealership in Seaside, CA, committed to providing top-quality vehicles and service to our customers. Join our team and be a part of our success!
Auto-ApplyService Advisor
Service advisor job in Seaside, CA
Job Details Seaside, CADescription
Job Title: Service Advisor
Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.
Essential Duties
Advises customers about necessary service for routine maintenance.
Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
Prepares a repair order showing time, cost and labor estimates for service.
Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.
Explains the work performed and the repair order charges to the customer.
Handles customer complaints.
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes promised time. Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
Keeps service department forms, menus and pricing guides up-to-date.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
Maintains a professional appearance.
Keeps work area clean.
Other tasks as assigned
Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Two to four years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations
Manufacturer Training
Valid Driver's License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Service Advisor
Service advisor job in San Jose, CA
Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!
Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.
Responsibilities:
Greet customers and document their concerns regarding vehicle repairs
Advise customers on repair options and costs
Consult with technicians to provide accurate service outcomes
Inform customers about potential cost savings and warranty protections
Manage service center scheduling and workflow efficiently
Keep customers updated on service changes and vehicle readiness
Assist customers in deciding on repair options
Maintain facility cleanliness and organization
Requirements:
Typing speed of 40+ Words Per Minute
Verifiable shop experience as Front Desk Sales/Advisor Sales/Management
Eligibility to work in California
Familiarity with repair and labor guides such as AllData or Mitchell products
Knowledge of the B.A.R. Write it Right standards
Why Join Us:
Competitive Base Pay: $71,000
Uncapped Monthly Bonus
OTE $88,000+
Paid time off, health, dental, and vision insurance
401k with matching, referral program, and employee discounts
Enhance your skills in customer service and automotive industry knowledge
Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.
Auto-ApplyService Advisor wanted for Gilroy Buick GMC, CDJR, and Chevrolet Cadillac
Service advisor job in Gilroy, CA
Gilroy Chevrolet Cadillac, Gilroy Chevrolet Cadillac, and Gilroy CDJR is looking for dynamic, energetic, career-minded professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.
We are offering an opportunity for a rewarding career with real opportunities for advancement! If you are just looking for another job please do not respond.
REQUIREMENTS:
Proven record of achieving exceptional Customer Satisfaction
Previous customer service experience
Highly skilled in multi-tasking and personal organization
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
RESPONSIBILITIES:
Greet customers promptly in a friendly manner
Obtain customer and vehicle information
Provide excellent customer service to all customers
Clearly document all vehicle symptoms as described by the customer
Review all current and future vehicle service needs & recommendations with every customer
Establish follow-up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
Explain all completed work and charges to customers
We offer:
Highly competitive compensation
Paid training and development
Medical, Vision and Dental Benefits
401(k) with company match
Employee appreciation lunches
Employee bonus for referrals
Employee discounts
Excellent culture
Opportunities for growth and advancement
If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration.
Auto-ApplyAssistant Service Advisor
Service advisor job in San Jose, CA
Audi San Jose, a Penske Automotive Group dealership, is looking for an automotive Assistant Service Advisor to join our team and deliver extraordinary customer experiences.
JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.
Pay for this position is $23- $25/hr.
WHAT WE HAVE TO OFFER
Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
Proudly named to Glassdoor's Best Places to Work
Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal, and organizational skills. Ability to communicate effectively to customers as well as dealership staff is paramount.
Strong work ethic with the ability to work in a fast-paced, results-driven environment.
WHAT YOU CAN BRING TO THE TABLE
Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity accuracy, and courtesy.
Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Customer Service Representative Sales Associate
Service advisor job in Santa Cruz, CA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Training & development
Job Summary
Santa Cruz Appliance Repair is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
Help customers with appliance sales purchase
Receive incoming calls in a professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Qualifications:
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Able to lift 75 lbs.
Benefits/Perks
Full time position with benefits
Growth and Career Advancement Opportunities
Great Working Environment
401(k) matching
Health and dental
Aflac supplemental insurance
Paid holidays and paid sick
Automotive Service Advisor (Experience required)
Service advisor job in San Jose, CA
The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers.
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at United Auto Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.
Benefits:
Competitive Salary
Medical, Dental, Vision
401K
Essential Duties & Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Maintain the prescribed standard for “hours per customer repair order written”
Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
Communicate with customer to determine the nature of their mechanical problem(s).
Obtain accurate customer and vehicle data.
Test-drive vehicle as necessary.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.
If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
Notify dispatcher of incoming work.
Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
Establish each customer's method of payment. Obtain approval of credit, if necessary.
Obtain customer's signature on repair order; provide customer with a copy.
Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
Handle telephone inquiries regarding work in process and appointments.
Compare final invoice with original repair order.
Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
Deliver vehicle to customer and answer any questions.
Maintain follow up program on additional items found in need of repair.
Attend meetings as scheduled.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that work areas and customer waiting areas are kept clean.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyAutomotive Service Advisor (Experience required)
Service advisor job in Gilroy, CA
The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers.
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at United Auto Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.
Benefits:
Competitive Salary
Medical, Dental, Vision
401K
Essential Duties & Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Maintain the prescribed standard for “hours per customer repair order written”
Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
Communicate with customer to determine the nature of their mechanical problem(s).
Obtain accurate customer and vehicle data.
Test-drive vehicle as necessary.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.
If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
Notify dispatcher of incoming work.
Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
Establish each customer's method of payment. Obtain approval of credit, if necessary.
Obtain customer's signature on repair order; provide customer with a copy.
Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
Handle telephone inquiries regarding work in process and appointments.
Compare final invoice with original repair order.
Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
Deliver vehicle to customer and answer any questions.
Maintain follow up program on additional items found in need of repair.
Attend meetings as scheduled.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that work areas and customer waiting areas are kept clean.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Advisor
Service advisor job in Morgan Hill, CA
The Ford Store Morgan Hill Service Department is expanding and we are looking for an experienced Service Advisor! We are always willing to train the right person with a great attitude.
We are the #1 retail volume Ford dealer in the entire bay area and need more personnel to service our expanding customer base!
Qualified candidates must possess strong communication skills and have an exceptional CSI track record. Integrity and dealership experience is a must.
We offer excellent compensation and a benefits package that includes medical, dental, life and 401k plan. Other benefits include discounts on purchases of new Ford Vehicles, AT&T products and Dell Computer products etc.
The Ford Store Morgan Hill is a Drug Free & Equal Opportunity Employer.
The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $16.00. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Day range:
Weekend availability
Shift:
Day shift
License/Certification:
Driver's License (Preferred)
Work Location: One location
Job-Specific Expectations
Determine costs and completion date. Communicate expected repair time to customer.
Analyze progress to maximize efficiency and maintain high quality of repairs.
Prior to the start of a repair job, ascertain the correct part numbers on repair orders and help the parts department pull and post the appropriate parts.
Diagnose problems correctly and accurately describe those problems on the repair order.
Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction.
Be available to aid technicians as appropriate if they have having trouble completing service work.
Produce accurate estimates for customer repairs.
Provide cashier transactions when needed.
Adhere to procedures for timely and proficient dealing of warranty items such as correct storage and labeling.
Become familiar and proficient with all phases of the computer system needed for parts and service management, developing and maintaining the skills required.
Start and finalize repair orders for warranty, customer paid, and internal repair.
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty.
Be polite and friendly and greet customers promptly.
Conduct telephone transactions courteously, and quickly.
Provide excellent customer service for all customers whether external and internal.
Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle.
Notify customers promptly regarding any delays, changes, or additional work that is required.
When repeat repairs are presented, give special attention as needed to make sure the issue is corrected.
Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate.
Service Advisor
Service advisor job in San Jose, CA
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Lincoln dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Lincoln Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Previous experience at a Ford or Lincoln dealership is a plus
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant is a plus
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyAdministrative Services Specialist
Service advisor job in San Jose, CA
Reporting to the Senior Director of Resources and Operations, the Administrative Services Specialist provides leadership and business solutions for the School's highly complex online and in-person programs. This position oversees the financial and day-to-day operations of the School providing direction to faculty, staff, and students. The position also provides direct support to the Director and Associate Director and serves as a key technical advisor, providing information, expertise, and recommendations to implement strategic objectives for the short-term and long-term goals of the department and programs. The incumbent initiates and distributes confidential and critical communications with University and external stakeholders, and identifies needs and creates solutions for the department related to staffing, finance, and programmatic needs.
Key Responsibilities
* Oversee complex department financial information for various funds including Operating Fund, PaCE Fund, Trust Fund, SSETF Fund, Research Foundation Funds, and University Advancement endowed and non-endowed funds.
* Reconcile and maintain all funds based on university and state policies and procedures.
* Analyze budget information, address issues, and initiate corrections via University software and tools
* Develop and implement policies, procedures, and systems for efficient operations.
* Prepare periodic, mid-year, and year-end budget projection reports
* Audit travel reimbursements, monitor recruitment events budget
* Serve as Property Manager and oversee scholarships, including tracking, establishing, and processing awards.
* Resolve staffing issues, prepare evaluations, monitor work performance.
* Track and approve payroll, time taken, and HR expense adjustments
Knowledge, Skills & Abilities
* Ability to communicate with constituents in a professional and respectful manner.
* Knowledge of State, CSU, and University policies and procedures in order to provide expertise and leadership.
* Knowledge and ability to analyze, interpret, compile, apply, integrate, and present complex data and information.
* Knowledge and ability to advise management regarding policies, procedures, and the impact of data at hand.
* Knowledge and ability to apply CSU and FIRMS-GAAP accounting principles.
* Knowledge of organizational and operating structures and functional areas, and their impact on campus and off-campus structures.
* Ability to use multiple application systems and databases for data analysis, research, report preparation, and execution of projects.
* Excellent written and verbal communication skills across multiple formats.
* Ability to inform, negotiate, persuade, and achieve goals.
* Ability to work strategically under minimal supervision.
* Knowledge and skill in project management.
* Ability to provide work lead direction to administrative staff.
* Ability to address issues using research and analysis to provide solutions
Required Qualifications
* A bachelor's degree and/or equivalent training
* Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs
Preferred Qualifications
* Demonstrated success with financial and audit projects, from planning through reporting, with a strong background in data analysis within a higher education or complex organizational setting.
* Experience with CSU systems, including CSU financial, travel, and procurement policies, or comparable higher education/state systems.
* Experience developing and monitoring grant pre-award and post-award budgets, endowments, and scholarships, including financial tracking, reporting, and liaison responsibilities.
* Proficiency in PeopleSoft/Oracle, OnBase, Adobe, Google Workspace, MS Office, DocuSign, and other database/administrative support tools.
* Experience preparing and analyzing complex budget projections, including forecasting revenues, mandatory costs, and expenses
Compensation
Classification: Administrative Analyst/Specialist - Exempt II
Anticipated Hiring Range: $7,059/month - $7,500/month
CSU Salary Range: $5,314/month - $7,741/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
* Resume
* Letter of Interest
All applicants must apply within the specified application period: October 3, 2025, through October 19, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information
University Personnel
*************
************
CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************.
Additional Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************.
Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.
Equal Employment Statement
San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Advertised: Oct 03 2025 Pacific Daylight Time
Applications close:
Easy ApplyCustomer Service Advisor
Service advisor job in San Jose, CA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
Automotive Service Advisor (Experience required)
Service advisor job in San Jose, CA
Job Description
The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers.
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at United Auto Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.
Benefits:
Competitive Salary
Medical, Dental, Vision
401K
Essential Duties & Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Maintain the prescribed standard for “hours per customer repair order written”
Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
Communicate with customer to determine the nature of their mechanical problem(s).
Obtain accurate customer and vehicle data.
Test-drive vehicle as necessary.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.
If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
Notify dispatcher of incoming work.
Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
Establish each customer's method of payment. Obtain approval of credit, if necessary.
Obtain customer's signature on repair order; provide customer with a copy.
Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
Handle telephone inquiries regarding work in process and appointments.
Compare final invoice with original repair order.
Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
Deliver vehicle to customer and answer any questions.
Maintain follow up program on additional items found in need of repair.
Attend meetings as scheduled.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that work areas and customer waiting areas are kept clean.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Cisco identify service consultant
Service advisor job in San Jose, CA
Zentek Infosoft Inc.- resource professional with Zentek, Inc. Zentek is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at **********************
Hi Partners,
My name is Praniti, resource professional with Zentek, Inc. Zentek is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at **********************
It was nice talking to you. Hope we can move forward on this position.
Kindly let me know your interest about this position.
Below are some key highlights of the position, if this is of interest please let me know. I would be happy to arrange a time to discuss the details and /or to further determine which types of opportunities you may be interested in exploring.
Job Title : Cisco identify service consultant
Location : San Jose, CA
Duration - 6 Months
Job Description:
Skill sets are:
1: strong expertise and experience in End point security design, build and deployment
2: must to have lead expertise in CISCO identity service engine (ISE) infrastructure and authentication of users accessing corporate network
3: experience in network intrusion protection system ( NIPS)
4: ability to identify security gaps, provide mitigation plan and recommend roadmap for deployment of mitigating solution
5: leadership skills to run the proposals and create global deployment plans
** For Quick response you can call me back on **************
Sincerely,
Praniti Pandya
Recruitment Consultant - Staffing
Zentek Infosoft Inc || 1112 Cedar Valley Drive, Irving, TX 75063
Desk:- ************
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technical Services Consultant
Service advisor job in San Jose, CA
The Technical Services Consultant provides specialized support for our Sales teams by troubleshooting complex deals and incentive contract and program issues related to Ad products. Please note: this is an SME role where "technical" refers to your deep, specialized knowledge of our deal ecosystem, incentive structures, internal sales tooling, and operational processes (not engineering or coding).
In this role, you'll collaborate with Sales, Operations, Engineering, and Finance to analyze root causes, recommend strategic solutions, and ensure deals and incentive requests are accurately configured and fully compliant with policy.
Must be able to work in office in San Jose, CA
Starting Pay: $28/hour on W2 plus benefits
Responsibilities
Work from a ticketing system to troubleshoot and resolve deal-related issues across incentive programs, contract structures, and ad product configurations.
Analyze and interpret complex contracts to ensure alignment with internal policies, system capabilities, and product requirements.
Serve as a subject-matter expert on deals and incentive workflows, revenue-impacting processes, and internal tools and systems.
Support internal sales tools by investigating workflow breakdowns, identifying usability or configuration gaps, and partnering with technical teams on solutions.
Document recurring issues and contribute regularly to process improvements, tool enhancements, and internal knowledge bases.
Ensure team SLAs are consistently met or exceeded, and maintain accurate, up-to-date project trackers.
Create new training materials related to the deals and incentives ecosystem.
Perform other duties as assigned to support critical business objectives.
Requirements
Bachelor's degree in Business Administration, Economics, Communications, Information Systems (MIS), Operations Management, or a related quantitative field.
Exceptional analytical and problem-solving skills with a high degree of rigor and attention to detail; demonstrated ability to break down complex business issues and propose practical, data-backed solutions.
Comfort interpreting, analyzing, and applying complex contract terms, deal structures, and business rules/policies in a technical context.
Excellent written and verbal communication skills, with proven ability to clearly articulate complex operational and technical issues to both technical and non-technical stakeholders.
Strong commitment to good customer service and a seller-first mindset, ensuring empathetic and effective resolution for internal partners.
Proven ability to work cross-functionally and manage multiple competing priorities in a fast-paced, high-stakes environment.
At least a pre-intermediate proficiency in Google Sheets or Excel.
A strong process-oriented mindset and a demonstrated interest in optimizing workflows and driving operational efficiency.
Ability to work well independently with minimal supervision.
Preferred Requirements
Familiarity with CRM or internal sales tools.
Experience working with sales operations, revenue operations, ad products, incentives, or contracting.
Prior experience working in a corporate setting or in a technical support role.
Benefits
Subsidized Medical, Dental and Vision Insurance
Life Insurance
401k
Paid Time Off
Employee Assistance Programs
Auto-ApplyCustomer Service Advisor
Service advisor job in San Jose, CA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
* Promote the Pick-n-Pull Safety Culture.
* Be a team player. Work as a member of the team to help the team achieve its goals.
* Maintain a high level of integrity.
* Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
* Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
* Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
* Follow all company policies and procedures.
* Identify when customer interaction requires assistance from management.
* Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
* Additional duties as assigned.
Qualifications:
* Must work safely at all times.
* Must have good people skills with an outgoing friendly positive attitude.
* Able to work retail hours including overtime, weekends and holidays.
* Must have reliable means of transportation.
* Must be able to read, write, and speak in the English language.
* Bilingual in Spanish a plus, but not required.
* Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
* Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
* Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
* Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
* Vision must be sufficient to perform job functions safely as described above.
* Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
* Exposure on a regular basis to outdoor weather conditions.
* Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.