The Account Technical Services Representative is responsible for leading and providing technical service and support on polyurethane products and equipment to key accounts within Carlisle Polyurethane Systems. This role requires a considerable amount of travel.
Duties And Responsibilities
Technical Support & Cross-Functional Coordination
Act as a technical support for both site operations and Carlisle R&D regarding product challenges, quality concerns, or design updates.
Communicate recommended changes to Account Manager on product design, QC standards, or technical requirements that may impact performance, quality, or production timelines.
Develop and implement training, verbally, written and physically in both equipment and application of polyurethane products.
Assist leadership with SOPs and product documentation updated
Other duties as assigned
Equipment, Operations & Quality Control
Monitor equipment performance and ensure repairs, maintenance, and spare parts inventory meet Carlisle's standards and required timeframes.
Provide support for equipment operations, including troubleshooting equipment issues and ensuring corrective actions.
Conduct periodic and random QC inspections to ensure adherence to required quality standards.
Document all product or equipment performance issues and support formal Root Cause Analysis (RCA).
Required Knowledge/Skills/Abilities
Applied experience in polyurethane/polyurea products, equipment, and applications.
Knowledge of equipment operations, basic troubleshooting, and maintenance coordination.
Proactive problem-solving and ability to make fast, sound decisions in dynamic environments.
High attention to detail and accuracy in documentation and reporting.
Strong understanding of production processes, quality control, and safety protocols.
Demonstrated record of influencing key internal and external stakeholders in the design process.
Must be willing to travel up to 75% of the time.
Must have a passport with the ability to travel outside the US.
High School Diploma or Equivalent
$46k-80k yearly est. 1d ago
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Customer Service Representative
Bedrosians Tile and Stone 4.1
Service advisor job in San Jose, CA
You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience.
Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes.
As a customer service representative you will act as the liaison between Bedrosians and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions. You are positive, helpful, and know how to listen and clearly communicate with your customers.
Duties
Work cooperatively in team environment
Greet and assist customers with selections and follow-through on their orders
Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
Answer phone inquiries including over the phone orders
Assist with stock checks, pricing, freight quotes and processing orders
Process P/O's and receivings for product lines
Develop basic understanding of design and color
Resolve customer service issues
Multitask and prioritize work through effective time management
Maintain a neat and organized workspace
Work within the framework of the company's defined policies, procedures, goals, and directives.
Any other duties required of the position
Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or Showroom Sales Representative positions. These crossover duties may include but are not limited to:
Gain knowledge of all current and new product lines
Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol
Comply with all safety policies and protocols
Minimum Qualifications
High School Degree or equivalent
Excellent email and computer skills
Positive attitude
Excellent and professional phone skills
Excellent verbal English communication skills
Detail-oriented
Self-motivated and proactive'willing to take the extra step!
Demonstrate integrity, professionalism, and perseverance
Possess a flexible work schedule
Ability to lift up to 65 lbs.
Prior customer service experience is a plus
Bi-lingual in Spanish a plus
Company Overview
In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States.
Values
We value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships.
Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please complete a quick 3 minute application through our Careers page: *****************************************
$32k-39k yearly est. 3d ago
Customer Success Specialist
Net2Source (N2S
Service advisor job in San Jose, CA
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Remote from Bay Area, SFC, CA
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
$39k-67k yearly est. 5d ago
UX Writer, iCloud Services
Apple Inc. 4.8
Service advisor job in Cupertino, CA
Apple is where people do the best work of their careers. Work that has an impact on individuals and the world. Work that is challenging and fulfilling. Work that doesn't always feel like work. This role is part of the Product, Design u0026 Marketing team on Apple Services, which includes a range of apps and services spanning productivity, entertainment, cloud, and commerce. Apple's Services Group is seeking a UX Writer to help define and elevate the voice of iCloud, Apple Account, and Family Sharing across Apple's device ecosystem and the web. You are a brilliant problem solver and excellent communicator with a passion for language. You recognize how words shape the user experience not just through meaning, but also their visual impact and emotional resonance. You'll join a team of writers in pursuit of creating expressive, intuitive, and collaborative experiences that set new standards for the industry and connect people in meaningful ways.
We are looking for a visionary writer who will play a key role in shaping the voice and clarity of features such as device backup, storage management, collaboration, and Family Sharing. You have the ability to distill complex ideas into clear, human-centered language that elevates the user experience. You're an exceptional communicator, editor, and collaborator, with strong organizational skills and a sharp eye for detail. From brainstorming through launch, you will work closely with the Product, Design, and Marketing teams, as well as Engineering, Legal, and QA, and together redefine the future of Apple's cloud services.
Deep curiosity about user behavior and an eagerness to influence product direction through language. Familiarity with cloud and subscriptions services, along with the regulatory and industry landscape. An understanding of industry standards paired with a strong sense of Apple's design and editorial standards. Experience using large language models, and an ability to see how they can be leveraged for UX writing. Passion for Apple, its products, and its customers.
8+ years of professional UX writing experience. Proven ability to create concise, user-focused content across a range of surfaces, including setup and collaboration flows, upgrade moments, and privacy settings. Expertise describing highly technical concepts with clarity and empathy. Strong ability to advocate for users through thoughtful, intuitive language while balancing business and regulatory needs. Ability to adjust style, tone, and urgency to craft contextually appropriate messages. Enthusiasm for an iterative writing process, incorporating feedback from cross-functional teams and senior leadership. Dedication to understand and evolve current writing and style standards. Ability to present and defend writing choices clearly in large forums, including executive reviews. Expertise working with design and product documentation, including wireframes, functional specs, and familiarity with design tools like Sketch. A meticulous attention to detail.
$115k-159k yearly est. 16d ago
Service Advisor
Val Strough Cypress Coast Automotive Group
Service advisor job in Seaside, CA
Job Title: ServiceAdvisor
Automotive serviceadvisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.
Essential Duties
Advises customers about necessary service for routine maintenance.
Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
Prepares a repair order showing time, cost and labor estimates for service.
Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.
Explains the work performed and the repair order charges to the customer.
Handles customer complaints.
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes promised time. Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
Keeps service department forms, menus and pricing guides up-to-date.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
Maintains a professional appearance.
Keeps work area clean.
Other tasks as assigned
Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Two to four years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations
Manufacturer Training
Valid Driver's License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$38k-71k yearly est. 20d ago
Service Advisor
Freedomroads
Service advisor job in Morgan Hill, CA
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 30d ago
Service Advisor at Capitol Kia
Capitol Kia
Service advisor job in San Jose, CA
Are you looking for an exciting career with the largest Kia dealership in the Bay Area? DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, Capitol Kia is looking for sales professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. There's a reason why for the fifth straight year, we've earned the distinction of being Northern California's #1 volume Kia dealership.
As a ServiceAdvisor, you will create a world-class automotive retail experience by thoughtfully assessing the wants and needs of your guests in the service department.
What you'll be working on:
Greet guests, determine their needs, and coordinate vehicle repairs using X-Time and CDK
Meet guests' needs throughout the entire service process
Write Repair Orders, coordinate check-in and delivery processes, build and communicate repair estimates, follow-up on the progress of repairs, and update guests regarding their service repairs
Contact guests regarding any changes in the estimate or promise time, explain cost and time requirements in detail, and obtain proper authorization before any additional repairs are performed
Advise guests on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus
What you need to bring to the table:
Commitment to excellent guest experience - on the phone/email, in the store, and after purchase
1-year of previous ServiceAdvisor experience
Valid state driver's license and good driving record (no major violations)
X-Time and CDK experience is a plus
Availability to work evenings and weekends
Salary: $36,000-$150,000/annually
*Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics.
Industry Leading Benefits:
Values-driven culture and team built on integrity, caring, performance and efficiency
Continuous career development and advancement opportunities
Comprehensive benefits package (Medical, Dental, Vision)
401k with company match
Employee Assistance Program with free telemedicine and mental health resources
Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package
More about DGDG:
The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We've been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, “best-in-class" dealership experience.
DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart.
“Be happy” is much more than a slogan. It's a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we'd be happy if you joined us!
DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy*.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
*************************************
$37k-70k yearly est. Auto-Apply 59d ago
Service Advisor at Capitol Subaru
Capitol Subaru
Service advisor job in San Jose, CA
Capitol Subaru, a proud member of the DGDG family, is looking for talented sales professionals to join their team. If you are looking for an exciting career with one of the top workplaces in the Bay Area- apply today! DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for sales professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success.
As a ServiceAdvisor, you will create a world-class automotive retail experience by thoughtfully assessing the wants and needs of your guests in the service department.
What you'll be working on:
Greet guests, determine their needs, and coordinate vehicle repairs using X-Time and CDK
Meet guests' needs throughout the entire service process
Write Repair Orders, coordinate check-in and delivery processes, build and communicate repair estimates, follow-up on the progress of repairs, and update guests regarding their service repairs
Contact guests regarding any changes in the estimate or promise time, explain cost and time requirements in detail, and obtain proper authorization before any additional repairs are performed
Advise guests on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus
What you need to bring to the table:
Commitment to excellent guest experience - on the phone/email, in the store, and after purchase
1-year of previous ServiceAdvisor experience
Valid state driver's license and good driving record (no major violations)
X-Time and CDK experience is a plus
Availability to work evenings and weekends
Salary: $36,000-$150,000/annually
*Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics.
Industry Leading Benefits:
Values-driven culture and team built on integrity, caring, performance and efficiency
Continuous career development and advancement opportunities
Comprehensive benefits package (Medical, Dental, Vision)
401k with company match
Employee Assistance Program with free telemedicine and mental health resources
Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package
More about DGDG:
The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We've been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, “best-in-class" dealership experience.
DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart.
“Be happy” is much more than a slogan. It's a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we'd be happy if you joined us!
DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy*.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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$37k-70k yearly est. Auto-Apply 23d ago
Service Advisor wanted for Gilroy Buick GMC, CDJR, and Chevrolet Cadillac
Gilroy Chevrolet Cadillac 4.0
Service advisor job in Gilroy, CA
Gilroy Chevrolet Cadillac, Gilroy Chevrolet Cadillac, and Gilroy CDJR is looking for dynamic, energetic, career-minded professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.
We are offering an opportunity for a rewarding career with real opportunities for advancement! If you are just looking for another job please do not respond.
REQUIREMENTS:
Proven record of achieving exceptional Customer Satisfaction
Previous customer service experience
Highly skilled in multi-tasking and personal organization
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
RESPONSIBILITIES:
Greet customers promptly in a friendly manner
Obtain customer and vehicle information
Provide excellent customer service to all customers
Clearly document all vehicle symptoms as described by the customer
Review all current and future vehicle service needs & recommendations with every customer
Establish follow-up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
Explain all completed work and charges to customers
We offer:
Highly competitive compensation
Paid training and development
Medical, Vision and Dental Benefits
401(k) with company match
Employee appreciation lunches
Employee bonus for referrals
Employee discounts
Excellent culture
Opportunities for growth and advancement
If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration.
$80k-119k yearly est. Auto-Apply 60d+ ago
Toyota Express Service Advisor
Stevens Creek Toyota 4.1
Service advisor job in San Jose, CA
About Us
At Stevens Creek Toyota, we believe our greatest asset is our team. Located in the heart of San Jose, we are more than just a dealership; we're a close-knit community dedicated to excellence. Our success is built on fostering a culture where every team member is valued, supported, and allowed to grow.
We are a destination for customers who expect top-tier service, and we achieve this by empowering our employees to build lasting relationships and take pride in their work. If you're an ambitious, energetic individual seeking a career path with a supportive team and opportunities for advancement, you'll find your home here.
Benefits
Health and Wellness: We offer a comprehensive benefits package including Medical, Dental, and Vision Plans.
Financial Security: Secure your future with our 401(K) Plan.
Work-Life Balance: Enjoy Paid Time Off.
Career Growth: Take advantage of opportunities for advancement within the company.
Employee Perks: Receive exclusive employee discounts.
Responsibilities
Serve as the main point of contact for customers, assisting them with their vehicle maintenance needs.
Clearly and accurately communicate vehicle inspection reports to customers.
Build and maintain strong customer relationships to create a loyal clientele for life.
Bring a positive attitude and strong work ethic to the team every day.
Actively recommend additional services and maintenance based on vehicle inspections and manufacturer guidelines.
Proactively manage and coordinate a high volume of service vehicles to ensure efficient and timely repairs.
Work collaboratively with the service technicians and parts department to ensure seamless workflow.
Follow up with customers after their service to ensure satisfaction and maintain a high Customer Satisfaction Index (CXI) score.
Handle all administrative duties, including processing payments and updating customer records.
Qualifications
A self-starter mentality and ambitious spirit.
Excellent time management and multitasking skills.
A passion for learning and a readiness to quickly master new product information.
Phenomenal communication skills with both customers and team members.
A professional and well-groomed personal appearance.
A clean driving record and a valid driver's license.
Must be available to work flexible hours, including weekends.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$61k-97k yearly est. Auto-Apply 60d+ ago
Customer Service Representative Sales Associate
Santa Cruz Appliance Repair
Service advisor job in Santa Cruz, CA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Training & development
Job Summary
Santa Cruz Appliance Repair is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
Help customers with appliance sales purchase
Receive incoming calls in a professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Qualifications:
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Able to lift 75 lbs.
Benefits/Perks
Full time position with benefits
Growth and Career Advancement Opportunities
Great Working Environment
401(k) matching
Health and dental
Aflac supplemental insurance
Paid holidays and paid sick
$39k-54k yearly est. 10d ago
Automotive Service Advisor (Experience required)
United Auto Credit 3.4
Service advisor job in San Jose, CA
The serviceadvisor is responsible for scheduling service work in the service department and for selling additional services to customers.
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at United Auto Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.
Benefits:
Competitive Salary
Medical, Dental, Vision
401K
Essential Duties & Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Maintain the prescribed standard for “hours per customer repair order written”
Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
Communicate with customer to determine the nature of their mechanical problem(s).
Obtain accurate customer and vehicle data.
Test-drive vehicle as necessary.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.
If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
Notify dispatcher of incoming work.
Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
Establish each customer's method of payment. Obtain approval of credit, if necessary.
Obtain customer's signature on repair order; provide customer with a copy.
Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
Handle telephone inquiries regarding work in process and appointments.
Compare final invoice with original repair order.
Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
Deliver vehicle to customer and answer any questions.
Maintain follow up program on additional items found in need of repair.
Attend meetings as scheduled.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that work areas and customer waiting areas are kept clean.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$43k-53k yearly est. Auto-Apply 60d+ ago
Automotive Service Advisor (Experience required)
Hyundai of Gilroy 4.3
Service advisor job in Gilroy, CA
Job Description
The serviceadvisor is responsible for scheduling service work in the service department and for selling additional services to customers.
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at United Auto Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.
Benefits:
Competitive Salary
Medical, Dental, Vision
401K
Essential Duties & Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Maintain the prescribed standard for “hours per customer repair order written”
Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
Communicate with customer to determine the nature of their mechanical problem(s).
Obtain accurate customer and vehicle data.
Test-drive vehicle as necessary.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.
If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
Notify dispatcher of incoming work.
Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
Establish each customer's method of payment. Obtain approval of credit, if necessary.
Obtain customer's signature on repair order; provide customer with a copy.
Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
Handle telephone inquiries regarding work in process and appointments.
Compare final invoice with original repair order.
Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
Deliver vehicle to customer and answer any questions.
Maintain follow up program on additional items found in need of repair.
Attend meetings as scheduled.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that work areas and customer waiting areas are kept clean.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$45k-59k yearly est. 6d ago
Service Advisor
The Ford Store Morgan Hill
Service advisor job in Morgan Hill, CA
The Ford Store Morgan Hill Service Department is expanding and we are looking for an experienced ServiceAdvisor! We are always willing to train the right person with a great attitude.
We are the #1 retail volume Ford dealer in the entire bay area and need more personnel to service our expanding customer base!
Qualified candidates must possess strong communication skills and have an exceptional CSI track record. Integrity and dealership experience is a must.
We offer excellent compensation and a benefits package that includes medical, dental, life and 401k plan. Other benefits include discounts on purchases of new Ford Vehicles, AT&T products and Dell Computer products etc.
The Ford Store Morgan Hill is a Drug Free & Equal Opportunity Employer.
The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $16.00. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Day range:
Weekend availability
Shift:
Day shift
License/Certification:
Driver's License (Preferred)
Work Location: One location
Job-Specific Expectations
Determine costs and completion date. Communicate expected repair time to customer.
Analyze progress to maximize efficiency and maintain high quality of repairs.
Prior to the start of a repair job, ascertain the correct part numbers on repair orders and help the parts department pull and post the appropriate parts.
Diagnose problems correctly and accurately describe those problems on the repair order.
Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction.
Be available to aid technicians as appropriate if they have having trouble completing service work.
Produce accurate estimates for customer repairs.
Provide cashier transactions when needed.
Adhere to procedures for timely and proficient dealing of warranty items such as correct storage and labeling.
Become familiar and proficient with all phases of the computer system needed for parts and service management, developing and maintaining the skills required.
Start and finalize repair orders for warranty, customer paid, and internal repair.
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty.
Be polite and friendly and greet customers promptly.
Conduct telephone transactions courteously, and quickly.
Provide excellent customer service for all customers whether external and internal.
Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle.
Notify customers promptly regarding any delays, changes, or additional work that is required.
When repeat repairs are presented, give special attention as needed to make sure the issue is corrected.
Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate.
$16 hourly 60d+ ago
Service Advisor
Stevens Creek Lincoln 3.4
Service advisor job in San Jose, CA
The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Lincoln dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Lincoln Family where we value service to each other and the world as much as to our customers!
ServiceAdvisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
ServiceAdvisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
ServiceAdvisor Requirements:
Previous experience at a Ford or Lincoln dealership is a plus
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service consultant is a plus
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$30k-41k yearly est. Auto-Apply 60d+ ago
Automotive Service Advisor (Experience required)
Infiniti of San Jose 4.4
Service advisor job in San Jose, CA
Job Description
The serviceadvisor is responsible for scheduling service work in the service department and for selling additional services to customers.
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at United Auto Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.
Benefits:
Competitive Salary
Medical, Dental, Vision
401K
Essential Duties & Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Maintain the prescribed standard for “hours per customer repair order written”
Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
Communicate with customer to determine the nature of their mechanical problem(s).
Obtain accurate customer and vehicle data.
Test-drive vehicle as necessary.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.
If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
Notify dispatcher of incoming work.
Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
Establish each customer's method of payment. Obtain approval of credit, if necessary.
Obtain customer's signature on repair order; provide customer with a copy.
Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
Handle telephone inquiries regarding work in process and appointments.
Compare final invoice with original repair order.
Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
Deliver vehicle to customer and answer any questions.
Maintain follow up program on additional items found in need of repair.
Attend meetings as scheduled.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that work areas and customer waiting areas are kept clean.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$49k-62k yearly est. 25d ago
Cisco identify service consultant
Zentek Infosoft 4.2
Service advisor job in San Jose, CA
Zentek Infosoft Inc.- resource professional with Zentek, Inc. Zentek is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at **********************
Hi Partners,
My name is Praniti, resource professional with Zentek, Inc. Zentek is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at **********************
It was nice talking to you. Hope we can move forward on this position.
Kindly let me know your interest about this position.
Below are some key highlights of the position, if this is of interest please let me know. I would be happy to arrange a time to discuss the details and /or to further determine which types of opportunities you may be interested in exploring.
Job Title : Cisco identify service consultant
Location : San Jose, CA
Duration - 6 Months
Job Description:
Skill sets are:
1: strong expertise and experience in End point security design, build and deployment
2: must to have lead expertise in CISCO identity service engine (ISE) infrastructure and authentication of users accessing corporate network
3: experience in network intrusion protection system ( NIPS)
4: ability to identify security gaps, provide mitigation plan and recommend roadmap for deployment of mitigating solution
5: leadership skills to run the proposals and create global deployment plans
** For Quick response you can call me back on **************
Sincerely,
Praniti Pandya
Recruitment Consultant - Staffing
Zentek Infosoft Inc || 1112 Cedar Valley Drive, Irving, TX 75063
Desk:- ************
Additional Information
All your information will be kept confidential according to EEO guidelines.
$40k-73k yearly est. 60d+ ago
Technical Services Consultant
Tech Firefly 4.0
Service advisor job in San Jose, CA
The Technical Services Consultant provides specialized support for our Sales teams by troubleshooting complex deals and incentive contract and program issues related to Ad products. Please note: this is an SME role where "technical" refers to your deep, specialized knowledge of our deal ecosystem, incentive structures, internal sales tooling, and operational processes (not engineering or coding).
In this role, you'll collaborate with Sales, Operations, Engineering, and Finance to analyze root causes, recommend strategic solutions, and ensure deals and incentive requests are accurately configured and fully compliant with policy.
Must be able to work in office in San Jose, CA
Starting Pay: $28/hour on W2 plus benefits
Responsibilities
Work from a ticketing system to troubleshoot and resolve deal-related issues across incentive programs, contract structures, and ad product configurations.
Analyze and interpret complex contracts to ensure alignment with internal policies, system capabilities, and product requirements.
Serve as a subject-matter expert on deals and incentive workflows, revenue-impacting processes, and internal tools and systems.
Support internal sales tools by investigating workflow breakdowns, identifying usability or configuration gaps, and partnering with technical teams on solutions.
Document recurring issues and contribute regularly to process improvements, tool enhancements, and internal knowledge bases.
Ensure team SLAs are consistently met or exceeded, and maintain accurate, up-to-date project trackers.
Create new training materials related to the deals and incentives ecosystem.
Perform other duties as assigned to support critical business objectives.
Requirements
Bachelor's degree in Business Administration, Economics, Communications, Information Systems (MIS), Operations Management, or a related quantitative field.
Exceptional analytical and problem-solving skills with a high degree of rigor and attention to detail; demonstrated ability to break down complex business issues and propose practical, data-backed solutions.
Comfort interpreting, analyzing, and applying complex contract terms, deal structures, and business rules/policies in a technical context.
Excellent written and verbal communication skills, with proven ability to clearly articulate complex operational and technical issues to both technical and non-technical stakeholders.
Strong commitment to good customer service and a seller-first mindset, ensuring empathetic and effective resolution for internal partners.
Proven ability to work cross-functionally and manage multiple competing priorities in a fast-paced, high-stakes environment.
At least a pre-intermediate proficiency in Google Sheets or Excel.
A strong process-oriented mindset and a demonstrated interest in optimizing workflows and driving operational efficiency.
Ability to work well independently with minimal supervision.
Preferred Requirements
Familiarity with CRM or internal sales tools.
Experience working with sales operations, revenue operations, ad products, incentives, or contracting.
Prior experience working in a corporate setting or in a technical support role.
Benefits
Subsidized Medical, Dental and Vision Insurance
Life Insurance
401k
Paid Time Off
Employee Assistance Programs
$28 hourly Auto-Apply 50d ago
Automotive Service Dispatcher
Capitol Hyundai
Service advisor job in San Jose, CA
Are you looking for an exciting career with the #1 new car and #1 certified pre-owned Hyundai dealer in Northern California? DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, Capitol Hyundai is looking for talented service professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success.
As a Dispatcher, you will be responsible for coordinating and scheduling repair orders, ensuring an efficient workflow between serviceadvisors, technicians, and customers.
What you'll be working on:
Implement and maintain an effective dispatch system
Schedule shop work to facilitate maximum productivity in accordance with dealership policies and the technician skill level required
Prioritize and control all comebacks to ensure proper and prompt attention
Review hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly
Ensure proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation
Review job status frequently, logging status and reporting any change in time or cost estimates to the appropriate serviceadvisor and/or customer
Coordinate parts requirements with the Parts Department
Schedule maintenance for service department vehicles and equipment
Prepare a list of needed service department equipment, supplies, and required repairs, and reviews with the service manager as needed
What you need to bring to the table:
1+ year automotive dealership experience required
Hyundai experience preferred
Ability to quickly acquire in-depth parts knowledge for dealership brand
Well-organized, systematic, and detail oriented in carrying out job duties
Communicate effectively with technicians and customers
Must be results-driven, highly energized, and customer service oriented
Possess ability to support a Service team to top-level performance and create a world-class customer experience
Computer literate with well-developed information processing skills
Valid driver's license and clean driving record, DMV Check required
Salary: $22-$30.00/hour
*Pay is based on applicable experience and skills.
Industry Leading Benefits:
Values-driven culture and team built on integrity, caring, performance and efficiency
Continuous career development and advancement opportunities
Comprehensive benefits package (Medical, Dental, Vision)
401k with company match
Employee Assistance Program with free telemedicine and mental health resources
Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package
More about DGDG:
The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We've been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, “best-in-class" dealership experience.
DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart.
“Be happy” is much more than a slogan. It's a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we'd be happy if you joined us!
DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy*.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
*****************************
$22-30 hourly Auto-Apply 32d ago
Stevens Creek Chevrolet Service Advisor
Stevens Creek Elementary Schl 3.4
Service advisor job in San Jose, CA
At Stevens Creek Chevrolet, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! Benefits
Medical & Dental Insurance
Vision Discount Program
401K Plan + Match
Paid time off and vacation
Life insurance w/AD&D Feature
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Employee Assistance Program
Worldwide Travel Assistance
Commuter Benefit
Health Reimbursement Account
Discounts on products and services
Above average industry pay
The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.75 and $17.75. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
How much does a service advisor earn in Salinas, CA?
The average service advisor in Salinas, CA earns between $28,000 and $94,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Salinas, CA
$51,000
What are the biggest employers of Service Advisors in Salinas, CA?
The biggest employers of Service Advisors in Salinas, CA are: