Service advisor jobs in San Buenaventura, CA

Immediate Openings in our award-winning Service Department Service Advisors We are paying TOP DOLLAR for TOP PERFORMERS! Join a team with a proven sales system! Top results deserve top pay - We Don't Talk - We Deliver! If you're the Top Performer, We're Looking for you! Bring your Great Ability and results to a dealer that will reward them! Rare Service Advisor Position Opening! Is your compensation package reflecting your Top Performer status? Tired of your pay plan being changed? Tired of Management hassles and systems that don't support you? We understand what Top Performers need to thrive. We are looking for talented service advisors to join our team of All Stars. We have a fun and unique system that produces extraordinary results. Ready to be both challenged and rewarded? Advance your career and get paid CASH bonuses. Join our team of All Stars! Benefits Medical Dental Vision 401K Paid Training Paid Time Off Discounts on Products and Services Qualifications Service Advisor Experience Extraordinary communication skills both verbal and written Professional appearance and outstanding work ethic Positive outlook with a high-energy personality Superior customer service skills Self-starter and self-motivated Ability to work well in a dynamic environment Valid driver's license and clean driving record Pay: The Service Advisor Position has a Pay Scale of $80,000.00 - $120,000 per year. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Join the Price Ford of Simi Valley Team! Service Advisor Employment Type: Full-Time Are you a people person with a passion for the automotive industry? Price Ford of Simi Valley is looking for a friendly, organized, and customer-focused Service Advisor to join our growing team! Responsibilities: Greet customers and assist with service needs in a professional and courteous manner Accurately document vehicle issues and service requests Communicate recommended services and repairs clearly and effectively Coordinate with technicians to ensure timely service completion Provide updates to customers throughout the service process Ensure customer satisfaction and build long-term relationships Qualifications: Previous experience as a Service Advisor or in a customer service role (automotive preferred) Excellent communication and interpersonal skills Strong organizational and multitasking abilities Basic automotive knowledge is a plus Proficiency with dealership management systems (DMS) is a bonus Valid driver's license and clean driving record What We Offer: Competitive pay with performance incentives Health, dental, and vision insurance 401(k) Paid time off and holidays Ongoing training and career development A supportive and team-oriented work environment Schedule: Full-time, including some Saturdays Job Type: Full-time Pay: $45,000.00 - $115,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance Shift: 8 hour shift Work Days: Weekends as needed Work Location: In person

Veterans encouraged to apply No prior automotive industry experience is required to apply! | Previous sales experience preferred The Service Advisor is the critical link between customers and service technicians in a dealership or repair shop. You'll act as a customer service expert, technical communicator, and advisor, ensuring a smooth and positive experience throughout the vehicle service process. Responsibilities: Customer Service and Communication: Greet customers upon arrival, establishing rapport and understanding their service needs and concerns. Conduct visual inspections or road tests (as needed) to gather information. Clearly explain service recommendations, repair options, and estimated costs in a way that is easy for customers to understand. Obtain customer authorization for repairs before proceeding. Provide regular updates on service progress and address any customer questions or concerns promptly. Explain completed repairs and associated charges in detail. Follow up with customers after the service to ensure satisfaction and address any lingering issues. Service Process Management: Schedule service appointments according to technician availability and customer needs. Write detailed service orders outlining customer concerns, repair recommendations, and authorized work. Liaise with technicians, accurately communicating customer concerns and repair details. Track service progress and ensure timely completion within quoted timeframes. Process customer payments and ensure accurate invoicing. Maintain detailed service records for each vehicle. Technical Knowledge and Parts Management: Possess a strong understanding of automotive systems and common repairs. Stay updated on new technologies and service procedures. Research parts availability and pricing to provide accurate estimates to customers. Additional Responsibilities: Uphold safety regulations and shop protocols within the service department. May perform basic inspections or prepare vehicles for technicians. Other duties as assigned Qualifications: Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Education: High school diploma or equivalent. Certifications: A valid driver's license Strong understanding of automotive terminology and mechanical principles. Excellent communication and interpersonal skills, with the ability to explain technical details clearly and concisely. Customer service focuses on building trust and rapport. Ability to actively listen, identify customer needs, and address concerns effectively. Strong organizational skills and the ability to manage multiple tasks simultaneously. Proficient in computer skills and dealership management software (DMS). Ability to work independently and as part of a team. Benefits of Working at Swickard: Open Service Appointment Schedule - customers schedule service appointments with us when it's convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team. Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities. Ongoing training and support We are an Equal Opportunity Employer and value diversity and inclusion at our company. Competitive benefits package: Insurance: medical, dental, vision, life and pet insurance Optional disability coverage 401k plan - invest in your future! PTO and paid Holidays About Us We were founded in 2014 by Jeff Swickard in Wilsonville, OR. We're a hospitality company that happens to sell cars, parts, and service. We are a team. Everyone plays a role in our success. Culture: Our culture is defined by a few core principles: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? Salary Description 65k-150k salary per year, commission based

Service Advisor Reports to: Fixed Operations Manager/Service Manager The Service Sales Consultant is responsible for scheduling service work in the service department and for promoting and selling additional needed service to customers. Must present a professional appearance. Essential Duties & Responsibilities: Maintain CSI rating as established by Management. Maintain a dealership-prescribed standard for “hours per customer repair order written” and “effective labor rate”. Ensure all documents, such as repair orders and invoices, are accounted for. Accomplish the forecast established by the Service Manager. Greet customers in a timely, friendly manner. Obtain customer and vehicle data. Schedule appointments using the appropriate systems. Obtain customer's signature on repair order; provide customer with a copy. Communicate with customers to determine the nature of the mechanical problem(s). Advise customers of the importance of maintaining their vehicles in accordance with the manufacturer's recommended maintenance schedule. If additional service work is needed, explain details to the customer, including additional cost and time considerations. Secure appropriate approval and authorization numbers from the service contract company prior to repairs. Document the exact repair instructions on the repair order and initiate vehicle inspection. Provide accurate estimates for labor and parts to customers. Detail on the repair order if special arrangements are to be made for pick up/delivery. Transfer this information to the invoice. Follow up with customers on unsold repairs. Follow up progress of each repair order. Contact customers regarding any changes in the estimate or completion time. Record changes on repair order. Handle telephone inquiries regarding work-in-progress and appointments. Compare final invoice with original repair order. Review for completion and accuracy. Accept cash and credit payments. Keep cash register accurate. Deliver vehicle to customer and answer any questions. Keep Quick Pricing Guide, Multi-Point Inspection, Maintenance Menus and other service department forms up-to-date. Complete training as directed by supervisor. Follow policies and procedures as set forth in Employee Handbook. Any other duties as assigned. Knowledge, Skills and Abilities Required: Educational: High school diploma or the equivalent. Experience: One year vehicle repair or related industry experience. General knowledge of vehicle mechanical operations. Special Skills (i.e., licenses, certifications, etc.): Superior communication and customer service skills. Ability to read and comprehend instructions and information. Ability to use personal computer applications including word processing and spreadsheet software. Current valid driver's license. Physical Demands and Working Conditions: The noise level in the work environment is usually loud. Occasionally required to bend, stoop, crouch, reach, and handle tools. Occasionally requires the ability to lift 20 pounds of material. Frequently works near moving mechanical parts. Exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department. Exposed to exhaust fumes or other airborne particles. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB. ______________________________ ________________ Signature (Employee) Date ______________________________ ________________ Signature (Supervisor) Date

Job Description RESPONSIBILITIES Maintain Customer Service Index (CSI) rating as set by dealership service manager Responsible for the entire customer service experience from the service drive until vehicle is turned back over to the customer Schedule appointments and generate estimates Advise customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications Effectively communicate to the customer the timeline of repair and maintenance Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time Document repair and maintenance changes on repair order in the approved manner Resolve customer complaints and questions Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele QUALIFICATIONS Minimum high school diploma or GED equivalent required Associate's degree (AA) or equivalent from two-year college or technical school preferred Trade school training and education preferred At least six months to one year automotive industry or related experience and/or training Broad knowledge of new vehicle technologies Excellent customer service skills Ability to be analytical and multi-task Ability to work with little supervision Self-motivated enthusiastic presence in a team environment Strong written and communication skills Consistent and stable work history Valid driver's license and clean driving record Professional appearance and work ethic

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. They make sure the customer knows what repairs are needed and what repairs and maintenance are recommended. The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can't be ready at the promised time, and obtains authorization from customers when repair estimates are revised Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations Ensures that all completed repairs have gone through quality control and/or a road test Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB) Ensures all service level targets are met or exceeded Ensures that required documentation is complete and is in compliance with regulations and standards Complies with and enforces all safety policies and procedures Attends all staff meetings, training, and educational classes as required Performs other duties as assigned Requirements High school diploma or GED One year of dealer-level or large facility experience preferred Valid and unrestricted driver's license and clean driving record Professional and dependable Safety and customer service oriented Basic computer and internet skills Outstanding communication skills Professional appearance and work ethic Ability to read and comprehend instructions Able to bend, kneel, squat, stand, and lift heavy objects as needed Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!

Join First Automotive Group - Where Your Career Drives Forward! At First Automotive Group of Simi Valley, we provide the opportunities, resources, and support you need to grow and thrive professionally. We are deeply committed to your success and invested in your future. If you're passionate about the automotive industry and ready to take your career to the next level, we want to hear from you! Position: Service Advisor As a Service Advisor, you'll be the key liaison between our customers and the service department, working with cutting-edge diagnostic technology. Reporting to the Service Manager, you will coordinate vehicle servicing, ensure exceptional customer satisfaction, and help maximize departmental profitability. Why Work With Us? Monthly Bonus Opportunities Comprehensive Medical, Dental, and Vision Coverage 401(k) Retirement Plan Paid Vacation Time Factory-Provided Training Career Growth Opportunities Closed Sundays for Work-Life Balance Key Responsibilities: Deliver superior customer service as the first point of contact for service customers. Listen actively to understand customers' vehicle concerns and accurately document issues. Create and manage repair orders, clearly communicating vehicle needs to technicians. Explain vehicle diagnoses and maintenance recommendations to customers. Advise and sell necessary repairs and services. Provide timely updates to customers throughout the repair process. Follow up on service appointments and maintain ongoing customer relationships. Coordinate professionally with customers, vendors, and technicians. Assist in scheduling and confirming customer appointments. Maintain a professional appearance, positive attitude, and high-energy work ethic. Efficiently multitask in a fast-paced environment. Qualifications: Previous experience as a Service Advisor, Service Writer, or Automotive Technician is required. Strong automotive knowledge and technical skills. Excellent communication and customer service skills. Proven ability to maintain high CSI (Customer Satisfaction Index) scores. Energetic, career-minded, and able to thrive in a team environment. Ready to accelerate your career with First Automotive Group? Apply today and become part of a dynamic team dedicated to excellence and growth!

PLEASE DO NOT APPLY FOR THIS JOB UNLESS YOU HAVE A MINIMUM 2 YEARS EXPERIENCED AT A NEW CAR DEALERSHIP SERVICE DEPARTMENT AS A SERVICE WRITER ALONG WITH PROOF OF GOOD C.S.I. As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. At Maserati / Alfa / Fiat of Santa Monica, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Maserati of Santa Monica is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Discounts on products and services Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Maintains a strong Customer Service Index while providing an excellent service experience for the customer Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen

This recruitment is being conducted to fill a temporary assignment and not being conducted to establish an eligibility list from which regular appointments will be made, as such this recruitment may close at any time. Employees hired in this capacity are considered at will and do not accrue property interest in the assignment and are not eligible for benefits. There is currently a temporary assignment at Ventura College's East Campus located in Santa Paula. This pool will remain open until the temporary vacancy has been filled. WHAT YOU'LL DO: Under the direction of an assigned supervisor, provide services in support of students enrolling in college, retaining students pursuing educational goals, and assisting students in completing educational, career or program/department goals. WHO WE ARE The Ventura County Community College District (VCCCD) is a public community college district serving residents throughout Ventura County. VCCCD's three colleges - Moorpark College, Oxnard College, and Ventura College - offer programs for transfer to four-year colleges and universities; career technical training, basic skills instruction; as well as community service, economic development, and continuing education for cultural growth, life enrichment, and skills improvement. The Ventura County Community College District recognizes that a diverse community of faculty, staff, and administrators promotes academic excellence and creates an inclusive educational and work environment for its employees, contractors, students, and the community it serves. With the understanding that a diverse community fosters multi-cultural awareness, promotes mutual understanding and respect, and provides role models for all students, VCCCD is committed to recruiting and employing a diverse and qualified group of administrators, faculty, and staff members who are dedicated to the success of all college students. The Ventura County Community College District does not engage in any employment practice that discriminates against any employee or applicant for employment on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, political beliefs, age, gender, sex, religion, transgender, sexual orientation, marital status, veteran status, and/or physical or mental disability. Serve as the initial point of contact and source of information for the department; screen and critically assess student needs; respond to inquiries, explain policies, and provide general information to students related to admissions, enrollment and registration, course placement, program requirements and student responsibilities; refer students requiring advanced guidance to a Counselor; schedule counseling appointments, as needed. E Provide assistance to students with enrollment, registration, and transfer processes, including completion of appropriate paperwork (e.g., enrollment and transfer applications, and petitions); respond to questions and provide general assistance to students inputting abbreviated education plans; ensure individual education plans are input into appropriate software programs. E Use established policies, procedures, guidelines, and rubrics to clear student prerequisites, inform students of appropriate course placement, provide information about equivalent courses across the District colleges, and calculate student GPAs for current and transfer students. E Check for accuracy of program maps associated with Guided Pathways; input into appropriate software programs; provide students with program maps; serve as a direct point of contact for students participating in Guided Pathways success groups/completion circles. E Receive, review, and process student forms, documents, and related records; request additional student information; identify and correct errors, as needed. E Create and conduct workshops for a variety of topics including matriculation process, student orientation, and transfer processes for prospective, new, and continuing students. E Serve as a resource for students on academic probation; provide workshops and other information to students regarding probation process. E Coordinate assessments for students; provide input to others on special support services as necessary. E Create, maintain, and retrieve student records; participate in the evaluation of student data and records for special projects and reporting. E Participate in outreach activities to disadvantaged populations for the purpose of promoting student access to the college. E Coordinate liaison activities between the college and various public and private agencies. E Provide assistance to program faculty, counselors, coordinators, and administrators with the development and implementation of special projects and college-wide programs and services; develop and maintain special programs as assigned. E Provide assistance to students related to accessing student services such as attending events and workshops, requesting accommodations, accessing materials, and locating information regarding transfer and career inquiries; direct students to a variety of information and resources as needed for educational planning and other appropriate programs (e.g., Library and Learning Resources Center, Financial Aid, etc.). E Respond to inquiries and provide technical information regarding forms, documents, schedules, courses, guidelines, requirements, processes, laws, codes, rules, regulations, policies, and procedures. E Create, maintain, and update academic flyers, pamphlets, worksheets, and other materials used for marketing, orientation, and other workshops for current students. E Assist with updating department website content; maintain department social media accounts. E Serve on a variety of campus and District committees; attend and participate in meetings, conferences, seminars, and in-service training workshops as assigned. Work collaboratively and professionally with faculty, staff, students, and stakeholders from diverse academic, socioeconomic, cultural, disability, gender identity, and ethnic communities. E Demonstrate cultural humility, sensitivity, and equity-mindedness in working with individuals from diverse communities; model inclusive behaviors; and achieve equity in assignment-related outcomes. E Perform related duties as assigned. E = Essential duties A bachelor's degree in psychology, counseling, education, or related field AND two years of experience providing student services or serving in an instructional capacity at an educational institution. OR A graduate degree in psychology, counseling, education, or related field AND one year of experience providing student services or serving in an instructional capacity at an educational institution. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Duration of work experience is calculated based off a standard 40-hour full-time work week. Part-time work experience will be prorated based on a 40-hour full-time work week. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. When completing the supplemental questionnaire (if applicable), outline in detail your education, training (such as classes, seminars, workshops), and experience. ACCOMMODATIONS: Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Ventura County Community College District Human Resources Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodation should document this request in an email to HRMail@vccedu including an explanation as to the type and extent of accommodation needed to participate in the selection process.

We are looking for an energetic and. hard working Service Advisor to join our team! Toyota of Santa Barbara is a fast paced, rewarding dealership with huge growth potential. We are seeking the right people to grow with us and develop their careers. The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Compensation: $ - $ Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Requirements: Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Toyota of Santa Barbara is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Description We are looking for an energetic and. hard working Service Advisor to join our team! Toyota of Santa Barbara is a fast paced, rewarding dealership with huge growth potential. We are seeking the right people to grow with us and develop their careers. The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Compensation: $ - $ Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Requirements: Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Toyota of Santa Barbara is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Litigation Management Specialist II is a critical, high-impact role responsible for the end-to-end management, monitoring, and strategic support of complex servicing-related litigation. This specialist manages a portfolio of high-risk legal matters, including contested foreclosure, title disputes, and mediations, ensuring meticulous case documentation, accurate risk assessment, and timely support for both internal and external legal counsel. This role demands advanced organizational skills, keen analytical abilities, and the capacity to act as a corporate representative in legal proceedings. The Litigation Management Specialist II will: Case Ownership: Independently manage and track a high-volume portfolio of litigated files pertaining to real property law. , Associates maintain a comprehensive electronic case file for each matter Risk Mitigation: Analyze and research the legal pleadings, evaluate attorney findings, and utilize servicing system data to proactively assess litigation risk and potential financial exposure for the organization Strategy & Counsel Support: Collaborate directly with in-house and outside counsel to formulate litigation strategies, draft responses to lawsuits, monitor case progress, and provide strategic research for pre-litigation customer disputes Corporate Representation: Serve as the company's designated corporate representative at critical legal proceedings, including mediations, settlement conferences, depositions, and trials, to present and defend the company's position Document Production: Efficiently retrieve and provide loan-level documentation and data from servicing systems to outside counsel and business partners to support discovery and defense Executive Reporting: Organize, research, and deliver high-level, professional presentations on escalated cases, strategy, and risk to upper management, ensuring leadership is consistently informed Financial Administration: Oversee the accurate processing and timely payment of outside counsel invoices Department Support & Development - Policy and Procedure writing, Job Aid development and business contact support Process Improvement: Assist in the development, writing, and formalization of department policies and procedures to enhance litigation support operations Mentorship & Training: Provide guidance and training to other specialists on complex litigation procedures and best practices, as needed What You'll Bring Four-year degree and/or Paralegal Certificate with a minimum of 5 years mortgage servicing experience with understanding of GSE/insurer servicing guidelines Proven knowledge of: legal processes, civil rules of procedure, and the ability to decipher complex legal pleadings and allegations, particularly in the context of mortgage servicing and real property Demonstrated proficiency with mortgage servicing platforms and proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) Expert Analytical Skills: Exceptional ability to analyze mortgage industry documents, calculate timeframes, and accurately evaluate potential costs and losses Advanced Communication: Superior professional, organizational, written, and verbal communication skills, with proven ability to present complex material to all levels of management Autonomy & Organization: Highly advanced organizational skills with a proven capacity to work independently, manage multiple priorities, and meet critical deadlines Teamwork: Ability to collaborate effectively with both internal legal teams and external partners Demonstrated research skills Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $45,000 - $66,000 Work Model OFFICE

PARENT SERVICES SPECIALIST Under the supervision of the assigned child care services supervisor (parent services), the parent services specialist shall be responsible to: Determine initial and continuing need and eligibility for subsidized child care services for state- funded programs in accordance with applicable program regulations and requirements. Conduct in-person parent interviews to obtain required information, process applications and other related information and/or documentation, including assisting with the completion of applications as needed for state-funded programs and CalWORKs Stage 1 program. Maintain up to 100 lower-complexity case files of parents enrolled in the subsidized child care programs. This includes maintaining record of contacts, case histories and all other pertinent data. Review case files (paper and electronic) as needed to ensure compliance with federal, state and/or county funding terms and conditions (i.e., track and submit weekly enrollments, transfers, changes, and terminations). Research and assist in the resolution of child care barriers by determining the need for additional services and referring individuals/parents to community and/or professional resources. Conduct initial and ongoing child care orientations (individual and/or group) to explain program requirements and procedures to subsidized applicants and recipients. Provide referrals and follow-up to individuals/ parents requesting child care and other information related to child development services or resources. Be accessible to the general public at job and career centers and/or parent meetings or workshops as needed. Connect with community organizations (e.g., Ventura County, First 5, employers, etc.) to assist applicants and recipients of subsidized child care services as needed. Represent CDR by attending and participating in case conferencing meetings, partnership meetings, and other community events as needed. Attend and participate in CDR staff meetings and other agency events as required. Accurately maintain, monitor, and submit all required reports by established deadlines. May be required to manage family child care caseload at outstation locations within Ventura County as needed. Perform other duties as assigned. EMPLOYMENT STANDARDS Required Education and Experience: High school graduate or equivalent and a minimum of 24 completed college units. A minimum of two (2) years' recent paid work experience in a position involving community or social work which includes interviewing clients and caseload management. Preferred Criteria: Degree in sociology, human services, or a related field. Bilingual (English/Spanish) skills. Experience determining initial and continuing need for subsidized child care, eligibility, and case management. Knowledge and Abilities: Ability to effectively communicate in English both orally and in writing. Ability to effectively use a computer. Knowledge of Windows and applications such as Word for Windows and Excel. Knowledge of the problems, needs, and behavioral patterns of the disadvantaged. Ability to establish and maintain professional and effective working relationships with diverse and disadvantaged individuals, other staff, public partners, and other groups within the community. Ability to meaningfully assist the development of stable personal and family situations. Ability to organize a number of simultaneous assignments and work under minimum supervision. Ability to effectively speak before a group and make presentations. Physical Abilities: Ability to see at normal distance. Ability to hear normal conversations and sounds. Ability to effectively use hands and fingers in the regular use of computer keyboard and for filling out a large volume of required forms. Ability to safely drive own or company-owned vehicles. Other Requirements: Must submit to a pre-employment, agency-paid physical examination. Employment is conditional pending satisfactory results of physical examination.

The Assistant Service Manager (ASM) is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Assistant Service Manager must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. The ASM makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible. Responsibilities (doe not anticipate to cover all elements of assigned role): • Maintain an Excellent CSI (Customer Satisfaction Index) • Assist customers with any service needs they have for their vehicle. • Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle. • Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations. • Ensures that required documentation is complete and is in compliance with CA BAR standards and regulations and Toyota warranty guidelines. • Follows all Fix It Right The First-Time guidelines as set by Toyota. • Maintains ASM Certifications as required by Dealership & Toyota USA. • Completes other duties as may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires: • Ability to operate office type equipment • Ability to effectively communicate with customers, in person, via electronic & telephonic communication systems • Ability to manage Dealership electronic data system • Ability to properly complete necessary Service-related forms and requests • Ability to sufficiently & properly diagnose customer complaints • Ability to manage quality control of repairs Education and/or Experience • Prior dealership experience preferred. • One-year related experience and/or training; or equivalent combination of education and experience. • Use of Dealership Management Data System: CDK Service Director can provide any additional details.

Benefits: Health insurance Paid time off FASTSIGNS #63301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Enjoy being involved in team meetings and being intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways, such as email, telephone, and in person. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn, and has the ability to build relationships Great listening and organization skills Do you enjoy working with people? Are you looking for a job that offers constant learning, skills growth, and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $18.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

We are seeking a Workplace Services Specialist to provide support for the daily operations of the Workplace Services organization. Under supervision, the Workplace Services Specialist will deliver excellent customer service through the work order system as well as through daily interactions with customers and stakeholders. This position is 100% on-site and requires flexibility to handle a wide range of operational and facilities support tasks. Duties Assist in coordinating the day-to-day operations of flexible workspace services Support the operations of flexible workspace and visitor services, including monitoring workspace reservations through the online reservation system Communicate workspace policies, procedures, and updates to residents and visitors Monitor activity in the facilities work order system daily, including entering, updating, and closing work orders Prepare workspaces for employees by inspecting, cleaning, reconfiguring, hanging items, moving bins, and performing other setup tasks as needed Inspect and restock general supplies in common areas such as activity hubs and supply areas Collaborate with support staff across sites to develop, maintain, and document processes Set up meeting spaces for events and reconfigure furniture as required Support transportation demand incentives Assist with mailroom duties, including delivery of large items and packages Escort vendors through space as needed Work effectively in a dynamic team environment to solve problems and provide backup support for colleagues Use PowerPoint and Excel to create and maintain department metrics Create, update, and maintain various spreadsheets and databases as needed Troubleshoot issues in collaboration with colleagues and support staff Perform other duties as assigned Qualifications Proficiency with Microsoft Word, PowerPoint, Outlook, Teams, and Excel Excellent communication and interpersonal skills with a focus on customer service Strong organizational skills and ability to prioritize tasks effectively Experience Minimum of 3 years relevant experience required Education High school diploma required Working Place: Santa Monica, California, United States Company : 2025 Sept 11 Virginia Virtual Career Fair - Rand company

Full-time Description Veterans encouraged to apply No prior automotive industry experience is required! | Previous sales/hospitality experience preferred The Service Advisor is the critical link between customers and service technicians in a dealership or repair shop. You'll act as a customer service expert, technical communicator, and advisor, ensuring a smooth and positive experience throughout the vehicle service process. Responsibilities: Customer Service and Communication: Greet customers upon arrival, establishing rapport and understanding their service needs and concerns. Conduct visual inspections or road tests (as needed) to gather information. Clearly explain service recommendations, repair options, and estimated costs in a way that is easy for customers to understand. Obtain customer authorization for repairs before proceeding. Provide regular updates on service progress and address any customer questions or concerns promptly. Explain completed repairs and associated charges in detail. Follow up with customers after the service to ensure satisfaction and address any lingering issues. Service Process Management: Schedule service appointments according to technician availability and customer needs. Write detailed service orders outlining customer concerns, repair recommendations, and authorized work. Liaise with technicians, accurately communicating customer concerns and repair details. Track service progress and ensure timely completion within quoted timeframes. Process customer payments and ensure accurate invoicing. Maintain detailed service records for each vehicle. Technical Knowledge and Parts Management: Possess a strong understanding of automotive systems and common repairs. Stay updated on new technologies and service procedures. Research parts availability and pricing to provide accurate estimates to customers. Additional Responsibilities: Uphold safety regulations and shop protocols within the service department. May perform basic inspections or prepare vehicles for technicians. Other duties as assigned Qualifications: Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Education: High school diploma or equivalent. Certifications: A valid driver's license Strong understanding of automotive terminology and mechanical principles. Excellent communication and interpersonal skills, with the ability to explain technical details clearly and concisely. Customer service focuses on building trust and rapport. Ability to actively listen, identify customer needs, and address concerns effectively. Strong organizational skills and the ability to manage multiple tasks simultaneously. Proficient in computer skills and dealership management software (DMS). Ability to work independently and as part of a team. Benefits of Working at Swickard: Open Service Appointment Schedule - customers schedule service appointments with us when it's convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team. Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities. Ongoing training and support We are an Equal Opportunity Employer and value diversity and inclusion at our company. Competitive benefits package: Insurance: medical, dental, vision, life and pet insurance Optional disability coverage 401k plan - invest in your future! PTO and paid Holidays About Us We were founded in 2014 by Jeff Swickard in Wilsonville, OR. We're a hospitality company that happens to sell cars, parts, and service. We are a team. Everyone plays a role in our success. Culture: Our culture is defined by a few core principles: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? Salary Description 65k-130k salary per year, commission based

RESPONSIBILITIES Maintain Customer Service Index (CSI) rating as set by dealership service manager Responsible for the entire customer service experience from the service drive until vehicle is turned back over to the customer Schedule appointments and generate estimates Advise customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications Effectively communicate to the customer the timeline of repair and maintenance Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time Document repair and maintenance changes on repair order in the approved manner Resolve customer complaints and questions Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele QUALIFICATIONS Minimum high school diploma or GED equivalent required Associate's degree (AA) or equivalent from two-year college or technical school preferred Trade school training and education preferred At least six months to one year automotive industry or related experience and/or training Broad knowledge of new vehicle technologies Excellent customer service skills Ability to be analytical and multi-task Ability to work with little supervision Self-motivated enthusiastic presence in a team environment Strong written and communication skills Consistent and stable work history Valid driver's license and clean driving record Professional appearance and work ethic

Qualifications Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Physical Requirements Surroundings spend time indoors in air-conditioned areas. Sitting on a regular basis Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbs infrequently Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company's business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company's non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Determine costs and completion date. Communicate expected repair time to customer. Analyze progress to maximize efficiency and maintain high quality of repairs. Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources. Prior to the start of a repair job, ascertain the correct part numbers on repair orders and help the parts department pull and post the appropriate parts. Diagnose problems correctly and accurately describe those problems on the repair order. Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Be available to aid technicians as appropriate if they have having trouble completing service work. Produce accurate estimates for wreck and internal repairs. Provide cashier transactions when needed. Adhere to procedures for timely and proficient dealing of warranty items such as correct storage and labeling. Become familiar and proficient with all phases of the computer system needed for parts and service management, developing and maintaining the skills required. Start and finalize repair orders for warranty, customer paid, and internal repair. Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be polite and friendly and greet customers promptly. Conduct telephone transactions courteously, and quickly. Provide excellent customer service for all customers whether external and internal. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Notify customers promptly regarding any delays, changes, or additional work that is required. When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate.