🔐 IT Customer Support Specialist 2 | Active DOE Q Clearance Required
📍 Los Alamos, NM (100% Onsite)
💰 $32-$38/hr
🕒 Full-Time | 9/80 or 5/8 Schedule (7 AM-5 PM)
🚫 IMPORTANT - PLEASE READ BEFORE APPLYING
Active DOE Q clearance is required at time of submission (active TS may be considered).
Applicants without prior Q clearance will not be considered.
This role is 100% onsite - no remote or hybrid option.
NO C2C. NO third-party agencies. NO recruiter representation.
We are not accepting agency submissions and do not need recruiting assistance for this role.
Why This Role Matters
Join a mission-critical IT team at Los Alamos National Laboratory (LANL), supporting national security through secure, high-impact IT operations. As an IT Customer Support Specialist, you will ensure scientists, engineers, and mission staff have reliable, secure access to LANL systems in a highly regulated environment.
This is an ideal opportunity for experienced IT support professionals who thrive in secure, customer-facing roles and already understand clearance-driven environments.
What You'll Do
Provide onsite IT support for user accounts, desktops, laptops, and LANL network access
Issue and manage Multi-Factor Authentication (MFA) tokens
Support identity verification and secure account access procedures
Resolve and track incidents using tools such as ServiceNow
Respond to field service requests with professionalism and urgency
Document procedures to improve workflows and compliance
Collect and report system availability and issue trends
Build strong working relationships with end users and stakeholders
Work daily in a secure, classified environment
Required Qualifications (Non-Negotiable)
Active DOE Q clearance (active TS may be considered)
5+ years of IT support or technical customer service experience
Strong experience with Windows desktop environments
Proficiency with Microsoft Office 365 & Teams
Familiarity with incident management systems (ServiceNow preferred)
Excellent written and verbal communication skills
U.S. Citizenship
Ability to work onsite daily at LANL (two locations ~10 minutes apart)
Preferred / Differentiating Experience
Prior support in secure or classified environments
Experience issuing or supporting MFA/token systems
Exposure to high-performance computing environments
IT certifications (CompTIA, Microsoft, Cisco, etc.)
Education
Bachelor's degree in an IT-related field plus 5 years experience, or
Equivalent combination of education and experience
Not accepting candidates directly out of high school
Why COMPA Industries
At COMPA, we build careers-not short-term contracts. For over 30 years, we've partnered with LANL to deliver mission-critical technical and professional services. Our employees work alongside some of the brightest minds in science and engineering while supporting national security at the highest level.
✔ Competitive pay
✔ Long-term stability
✔ Mission-driven work
✔ Professional growth in a secure environment
📌 Equal Opportunity Employer
COMPA Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or protected veteran status.
$32-38 hourly 1d ago
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Automotive Service Advisor
The Hertz Corporation 4.3
Service advisor job in Santa Fe, NM
**A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm **Pay: $25/hr** ***Ability to work REMOTE - Required to be near Denver office*** **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing
+ Reviewing a wide range of vehicle repair requests
+ Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
+ Handle repair disputes with national account vendors
+ Validating parts pricing and labor times
+ Guarantee vehicle repairs adhere to company policies and address safety concerns
+ Efficiently drive down vendor cycle time to minimize out of service days
+ Handle phone calls related to vehicles experiencing extensive down time
+ Adhere to goal setting metrics for all job functions
+ Review vehicle repairs
+ Handle phone calls, emails, and chats
+ Working behind a desk
+ Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
**What We're Looking For:**
+ Highschool Diploma or GED
+ 3 years of previous vehicle maintenance experience
+ Minimum of 4 ASE certifications related to job scope
+ Ability to work remote
+ Fleet experience preferred
+ Automotive vehicle repair background
+ Ability to multitask
+ Negotiation
+ Computer literate
+ Customer service
+ Experience with labor guides
**What You'll Get:**
+ Remote Work
+ Up to 40% off the base rate of any standard Hertz rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$25 hourly 3d ago
Dealer Lot Services Specialist
Autocartel Texas LLC
Service advisor job in Santa Fe, NM
Job Description
Job Type: Part-Time Pay: $17.00-$35.00/hour (base + bonuses)
_____
About Us
Autocartel is the largest privately-owned lot service company in Texas, Colorado, and New Mexico, specializing in high-quality automotive photography and videography. We help dealerships manage their online inventory by capturing professional, eye-catching images and videos of vehicles for sale.
We're passionate about cars, photography, and customer service - and we're looking for energetic, detail-driven individuals to join our team!
_____
Position Overview
We're hiring a Dealer Lot Services Specialist to support our clients with their photography and videography needs. In this role, you'll travel to dealerships in the Santa Fe area, photograph and video inventory and upload media into our internal database. This is a fast-paced, physically demanding and hands-on role ideal for self-starters who thrive in autonomy, enjoy being around new cars, and take pride in producing high-quality work.
_____
What You'll Do
Travel to assigned dealerships throughout the assigned area
Stage and photograph vehicles following AutoCartel standards
Capture walkaround videos for online platforms
Upload photos/videos to our internal system
Input accurate vehicle data in an efficient manner
Provide consistent and professional communication with dealerships and managers
Perform physical work outdoors up to 8 hours daily
Drive a variety of vehicles, including manual and automatic transmissions
Provide consistent visits, maintain timeliness, and accuracy to ensure a continued business relationship with clients
Apply productive thinking and self-discipline to maximize time efficiency (i.e., travel time and routes)
Provide a high level of attention to detail
_____
Requirements
Must have:
Reliable transportation
Clean driving and criminal record
High-speed internet and home printer
High School diploma or equivalent
Comfortable outdoors, in active, fast-paced environments
Strong communication and interpersonal skills
Attention to detail and self-motivation
Willingness to adapt to changing routes/schedules
Car Photography experience or the interest and ability to learn
One year of experience in a customer service position
Able to lift 25 (twenty-five) pounds
License/Certification:
Driver's License (Required)
Ability to Relocate:
Santa Fe, NM: Must reside in these areas
_____
Preferred Skills/Experience:
Previous lot, porter, valet, or outdoor work
Familiarity with car makes/models/features
Automotive or photography background
Photography knowledge (or interest in learning)
_____
Benefits
Perks & Benefits
Starting Pay: $17.00 per hour. After your first 30 days: $17.00 per hour + bonuses
based on production
.
Most employees average $25-$35 per hour when factoring in bonus money.
Profit Sharing: 50% shared with all employees
Work/Life Balance: No weekends - Monday-Friday schedule
Flexible Hours: full time employees have the ability to work 30-35 hours/week
Paid Time Off
Company Equipment & Uniforms Provided
One-on-One Paid Training
Career Path Opportunities - ask us about advancement
Drive a variety of vehicle make and models daily
Health, Dental & Vision Insurance Options*
_____
Ready to Join Us?
If you're dependable, driven, and excited by cars and photography, we'd love to meet you. Come grow with us and be part of a team that values quality, service, and opportunity.
Apply today and let's get you on the road!
$17-35 hourly 19d ago
Automotive Service Advisor
North American Companies 4.5
Service advisor job in Santa Fe, NM
Job Description: Automotive ServiceAdvisor If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a ServiceAdvisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
Job Requirement:Two or more years of previous experience as a serviceadvisor.
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.
Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program.
Its Time To Make The Most Important Move Of Your Career! When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Really Like To Hear From You! Apply By Clicking The 'Apply Now' Button
$30k-36k yearly est. 26d ago
Test Content Services Specialist
Psi Services 4.5
Service advisor job in Santa Fe, NM
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 18d ago
Advisor, Enterprise & Medical Customer Master Data
Cardinal Health 4.4
Service advisor job in Santa Fe, NM
**_What Data Management and Governance contributes to Cardinal Health_** The Data & Analytics Function oversees the analytics life-cycle in order to identify, analyze and present relevant insights that drive business decisions and anticipate opportunities to achieve a competitive advantage. This function manages analytic data platforms, the access, design and implementation of reporting/business intelligence solutions, and the application of advanced quantitative modeling.
Data Management and Governance provides direction of data assets and is responsible for data strategy, quality, standards and service levels. Data management acquires, validates, standardizes, enriches, protects and publishes structured, third party and unstructured data for use by the business. Governance defines and implements policies, standards and metrics that ensure the effective and efficient use of trusted data and statistical models to support regulatory and business goals.
**_Accountabilities in this role_**
+ Serves as a trusted resource for broad and deep Customer Master Data subject matter expertise in the context of developing new business processes and technology solutions
+ Leverage skills to drive efficiencies for Cardinal Health related to the understanding, review, extraction, correction, or provision of Master Data to consumers of Master data.
+ Will be an expert consulting on data integrity related to customers and how information flows between teams and systems to drive decisions
+ Consults directly on data-driven solutions for gaps in visibility & enabling proper reporting
+ Work with cross-functional partners across our highly matrixed organization to understand both upstream inputs to, and downstream impact of, current and future customer master data processes
+ Able to capture and communicate clearly how the work being done brings value to Cardinal Health and its customers
+ Other duties as assigned
**Proficiencies desired:**
+ Ability to comfortably and confidently manipulate large-volume data sets to extract insights and drive action
+ Ability to write complex SQL queries, understand database schemas, and optimize performance for data extraction and manipulation
+ Demonstrated ability to develop, implement, and maintain data automation workflows using Python.
+ Experience with relevant Python libraries for database interaction (e.g., SQLAlchemy, Psycopg2), data manipulation (e.g., Pandas), and API integrations
+ Ability to analyze complex data problems, design efficient solutions, and troubleshoot automation workflows.
+ Proficiency in data ingestion procedures
+ Understanding of data layering concepts within a database
+ Proven ability to build and manage data automation and reporting solutions using open-source tools and programming languages, minimizing reliance on proprietary software
+ Ability to explain complex work in a way that will resonate with partners regardless of technical acumen.
+ Experience with process improvement methodologies
+ Proficiency in stakeholder management
+ Ability to create clear process and automation documentation
+ Ability to advise in strategic business initiatives on the requirements from Customer Master Data to protect or improve customer experience or efficiency of service
+ Ability to build and maintain positive relationships with many functional partners and stakeholders
+ Ability to comfortably and confidently consult on risk to service levels resulting from new process(es), in or outside our team
**Familiarity with these is helpful:**
+ Understanding business concepts as they apply to various Cardinal Health functions and providing expertise on how Customer Master Data contributes to those functions
+ Experience working with Data Governance to identify opportunities for data cleanup that may deteriorate our ability to provide effective service efficiently
+ Experience as a leader, formally or informally, including direct or influential leadership
+ Familiarity with data visualization techniques and tools
+ Familiarity with Artificial Intelligence concepts and their practical application in the business
+ Understanding of data governance, quality, and remediation procedures
+ Familiarity with various factions of medical services or administration and their customers in the medical industry (Labs, 3rd party billers, nursing services, management services, GPOs, RPCs etc.)
+ Experience pursuing enhancements and defects for technology solutions (SAP, IBM, SFDC, etc.)
+ Understanding of contracts, liability, and risk mitigation
+ Familiarity with standard accounting practices
+ Knowledge of data standardization and classification
+ Adaptability to an ever-changing market
**Qualifications**
+ 3-5 years of industry experience preferred
+ Process oriented, with experience in process mapping
+ Effective communication and facilitation skills to collaborate across various teams and leadership
+ Strong knowledge of Cardinal Heath business processes and systems preferred
+ Ability to manage multiple priorities and meet deadlines
+ Personal courage and resiliency
+ Self-driven and eager to learn
+ Trusted to do the right thing
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $80,900 - $103,950
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/20/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$30k-35k yearly est. 40d ago
Automotive Service Advisor - Octane Buick GMC of Santa Fe
Automax Recruiting 3.5
Service advisor job in Santa Fe, NM
OCTANE GMC NOW HIRING: EXPERIENCED AUTOMOTIVE SERVICE WRITER (SERVICEADVISORS)! OCTANE GMC is currently looking to hire an experienced Automotive Service Writer (ServiceAdvisor). We are looking for EXPERIENCED, CAREER\-MINDED individuals ONLY! Previous dealership experience is a PLUS, but NOT REQUIRED. Some type of Service Writer \/ ServiceAdvisor \/ ASM experience is REQUIRED! We are offering top pay and a comprehensive benefits package!
We are in the business of selling new and used vehicles and providing exceptional service to those vehicles. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. If you want to work for a successful organization where you can make a difference, then this is the place for you. Previous Service Writer \/ ServiceAdvisor experience is required.
If Selected, We Offer:
· We offer top pay for qualified applicants!
· Benefits available include Medical, dental & paid vacations!
· Paid training and development!
· Strong, supportive team work environment!
INTERVIEWS WILL BE HELD AT
OCTANE GMC of SANTA FE
2721 CERRILLOS ROAD, SANTA FE, NEW MEXICO 87507
APPLY TO THIS AD TO SUBMIT YOUR RESUME
WE WILL CONTACT YOU FOR YOUR CONFIDENTIAL INTERVIEW!
Primary responsibilities include, but are not limited to:
· Greet customers in a prompt and courteous manner.
· Schedule service appointments and collect vehicle information.
· Secure agreement from customer before repairs are done.
· Clearly explain the requested service on the repair order.
· Estimate the cost and time needed to do the repair.
· Advise customer's on the proper care for their vehicle and the importance of proper maintenance.
· Communicate the need for additional service when needed, using a detailed explanation.
· Handle customer complaints and maintain high CSI.
· Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimate or time table for repairs.
MUST HAVE AUTOMOTIVE SERVICE WRITER \/ SERVICEADVISOR EXPERIENCE! Equal Opportunity Employer. Applicants must be authorized to work in the US. Applicants must have a valid driver's license.
Requirements
· Service Writer \/ ServiceAdvisor Experience
· Dealership Experience is a PLUS
· Integrity, A Positive Attitude And A Strong Work Ethic Required
· Willing To Learn
· Be A Team Player
· Receptive To New Ideas
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$31k-37k yearly est. 60d+ ago
Customer Service Associate
Savers | Value Village
Service advisor job in Santa Fe, NM
Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Bundled health plans such as medical, Rx, dental and vision
+ Company-paid life insurance for extra protection and peace of mind
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
3294 Cerrillos Road, Santa Fe, NM 87507
$23k-31k yearly est. 60d+ ago
Customer Service Associate
CK Hutchison Holdings Limited
Service advisor job in Santa Fe, NM
Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision
* Company-paid life insurance for extra protection and peace of mind
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
3294 Cerrillos Road, Santa Fe, NM 87507
Share: share to e-mail
$23k-31k yearly est. 12d ago
Automotive Service Writer
Car Guys Inc.
Service advisor job in Santa Fe, NM
Job Description
CarGuys Inc. -America's #1 Automotive Recruiter
If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.
Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's
Currently we have a dealership in your area looking to hire Automotive Service Writers
These dealerships may offer:
Training provided
Top Performance Based Pay Programs.
Opportunity for Bonus Pay
State of the art facilities
A clean, fun safe working environment
Top shelf benefits including health, dental, retirement plans and more
Factory training and reimbursement for state and local certifications
Established customer base with a shop packed with hours available
Paid Vacation and PTO time
Employee Discounts including parts
Growth and advancement opportunities
Flexible work schedules
Long term job security
Job Requirements:
1. You must have some experience as a writer
2. State or Local certifications preferred.
Automotive serviceadvisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership serviceadvisor, Auto service writer, auto serviceadvisor, auto advisor, auto writer, automotive advisor, automotive writer, Car automotive service writer, car dealer service writer, car dealer serviceadvisor, car service writer, car serviceadvisor, dealership serviceadvisor, dealership service writer, serviceadvisor, service writer, serviceadvisor automotive
*You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
$27k-38k yearly est. 15d ago
Customer Service Rep / Pizza Maker Store (06531)
Domino's Franchise
Service advisor job in Santa Fe, NM
Responsibilities: ● Greeting customers and taking orders with a smile! ● Operating the cash register and collecting payment from customers. ● Making consistent products within Domino's Pizza guidelines. ● Maintaining a clean and organized work environment
● Maintain a professional appearance
Qualifications
● Minimum 16 years old
● Reliable transportation to and from work
● Comfortable engaging with customers over the phone and face-to-face
Additional Information
Pay & Benefits:
● Flexible schedule (Work as few as 4 hrs per week)
● Medical & Dental Insurance
● 401K
● Employee Discount
● Advancement opportunities
$25k-33k yearly est. 6d ago
Customer Service Representative - Santa Fe, NM
Kedia Corporation
Service advisor job in Santa Fe, NM
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-33k yearly est. 60d+ ago
Customer Service Representative
John Chandler Farmers Insurance
Service advisor job in Santa Fe, NM
Job Description
Our office is
quickly growing
and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to
exceed customer service standards
to current clients while also
assisting prospects as they call in
.
No prior experience is necessary Apply for the position today by completing the form and completing the assessment.
Benefits
Hands on Training
Career Growth Opportunities
Responsibilities
Schedule appointments for sales staff to meet prospective customers.
Provides on-going support to insurance clients as needed.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Stay up-to-date on industry market trends and best practices.
Assess and identify the wants and needs of your customer(s) over the phone.
Participate in regular team meetings and brainstorming sessions.
Attend training and continuing education courses.
Handle customer renewals.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Be a fantastic presenter.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
$25k-33k yearly est. 17d ago
Slot Service Specialist
Santa Claran
Service advisor job in Espanola, NM
About the Role:
The Slot Service Specialist at Santa Clara Resort LLC plays a critical role in ensuring an exceptional gaming experience for all guests by maintaining and servicing slot machines with precision and efficiency. This position requires a thorough understanding of slot machine mechanics, software, and customer service to promptly address and resolve any technical issues that may arise. The specialist will collaborate closely with the casino operations team to minimize downtime and maximize machine availability, directly contributing to guest satisfaction and revenue generation. Additionally, the role involves conducting routine inspections, troubleshooting malfunctions, and performing preventive maintenance to uphold the highest standards of machine performance. Ultimately, the Slot Service Specialist ensures that every guest enjoys a seamless and enjoyable gaming environment through expert technical support and attentive service.
Minimum Qualifications:
High school diploma or equivalent.
Basic knowledge of electronic and mechanical systems, preferably in gaming or related industries.
Experience with troubleshooting and repairing electronic equipment.
Strong customer service skills with the ability to communicate technical information clearly.
Ability to work flexible hours, including nights, weekends, and holidays as required.
Preferred Qualifications:
Technical certification or training in electronics, electromechanics, or a related field.
Previous experience working in a casino or gaming environment.
Familiarity with slot machine software and gaming regulations.
Proficiency in using diagnostic tools and software for slot machine maintenance.
Strong problem-solving skills and the ability to work independently under pressure.
Responsibilities:
Perform daily inspections and maintenance of slot machines to ensure optimal functionality and appearance.
Diagnose and repair mechanical, electrical, and software issues in slot machines promptly to minimize downtime.
Collaborate with casino floor staff to respond quickly to guest concerns and technical problems.
Maintain accurate records of service activities, repairs, and parts inventory for compliance and operational efficiency.
Assist in the installation and testing of new slot machines and related gaming equipment.
Provide technical support and training to casino staff on slot machine operations and troubleshooting procedures.
Ensure compliance with all regulatory and safety standards related to gaming equipment.
Skills:
The Slot Service Specialist utilizes technical skills daily to diagnose and repair complex slot machine issues, ensuring minimal disruption to casino operations. Strong mechanical and electronic troubleshooting abilities enable the specialist to quickly identify faults and implement effective solutions. Customer service skills are essential for interacting with guests and casino staff, providing clear explanations and timely assistance. Organizational skills are applied in maintaining detailed service records and managing parts inventory to support efficient maintenance workflows. Additionally, adaptability and teamwork are important as the specialist coordinates with various departments to uphold a high-quality gaming experience.
$28k-43k yearly est. Auto-Apply 32d ago
Slot Service Specialist
Santa Clara Development Corporation
Service advisor job in Espanola, NM
About the Role:
The Slot Service Specialist at Santa Clara Resort LLC plays a critical role in ensuring an exceptional gaming experience for all guests by maintaining and servicing slot machines with precision and efficiency. This position requires a thorough understanding of slot machine mechanics, software, and customer service to promptly address and resolve any technical issues that may arise. The specialist will collaborate closely with the casino operations team to minimize downtime and maximize machine availability, directly contributing to guest satisfaction and revenue generation. Additionally, the role involves conducting routine inspections, troubleshooting malfunctions, and performing preventive maintenance to uphold the highest standards of machine performance. Ultimately, the Slot Service Specialist ensures that every guest enjoys a seamless and enjoyable gaming environment through expert technical support and attentive service.
Minimum Qualifications:
High school diploma or equivalent.
Basic knowledge of electronic and mechanical systems, preferably in gaming or related industries.
Experience with troubleshooting and repairing electronic equipment.
Strong customer service skills with the ability to communicate technical information clearly.
Ability to work flexible hours, including nights, weekends, and holidays as required.
Preferred Qualifications:
Technical certification or training in electronics, electromechanics, or a related field.
Previous experience working in a casino or gaming environment.
Familiarity with slot machine software and gaming regulations.
Proficiency in using diagnostic tools and software for slot machine maintenance.
Strong problem-solving skills and the ability to work independently under pressure.
Responsibilities:
Perform daily inspections and maintenance of slot machines to ensure optimal functionality and appearance.
Diagnose and repair mechanical, electrical, and software issues in slot machines promptly to minimize downtime.
Collaborate with casino floor staff to respond quickly to guest concerns and technical problems.
Maintain accurate records of service activities, repairs, and parts inventory for compliance and operational efficiency.
Assist in the installation and testing of new slot machines and related gaming equipment.
Provide technical support and training to casino staff on slot machine operations and troubleshooting procedures.
Ensure compliance with all regulatory and safety standards related to gaming equipment.
Skills:
The Slot Service Specialist utilizes technical skills daily to diagnose and repair complex slot machine issues, ensuring minimal disruption to casino operations. Strong mechanical and electronic troubleshooting abilities enable the specialist to quickly identify faults and implement effective solutions. Customer service skills are essential for interacting with guests and casino staff, providing clear explanations and timely assistance. Organizational skills are applied in maintaining detailed service records and managing parts inventory to support efficient maintenance workflows. Additionally, adaptability and teamwork are important as the specialist coordinates with various departments to uphold a high-quality gaming experience.
$28k-43k yearly est. Auto-Apply 32d ago
Automotive Service Writer
Car Guys 4.3
Service advisor job in Santa Fe, NM
CarGuys Inc. -America's #1 Automotive Recruiter
If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.
Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's
Currently we have a dealership in your area looking to hire Automotive Service Writers
These dealerships may offer:
Training provided
Top Performance Based Pay Programs.
Opportunity for Bonus Pay
State of the art facilities
A clean, fun safe working environment
Top shelf benefits including health, dental, retirement plans and more
Factory training and reimbursement for state and local certifications
Established customer base with a shop packed with hours available
Paid Vacation and PTO time
Employee Discounts including parts
Growth and advancement opportunities
Flexible work schedules
Long term job security
Job Requirements:
1. You must have some experience as a writer
2. State or Local certifications preferred.
Automotive serviceadvisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership serviceadvisor, Auto service writer, auto serviceadvisor, auto advisor, auto writer, automotive advisor, automotive writer, Car automotive service writer, car dealer service writer, car dealer serviceadvisor, car service writer, car serviceadvisor, dealership serviceadvisor, dealership service writer, serviceadvisor, service writer, serviceadvisor automotive
*You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
$25k-29k yearly est. 43d ago
Dealer Lot Services Specialist
Autocartel Texas
Service advisor job in Santa Fe, NM
Job Type: Part-Time Pay: $17.00-$35.00/hour (base + bonuses)
_____
About Us
Autocartel is the largest privately-owned lot service company in Texas, Colorado, and New Mexico, specializing in high-quality automotive photography and videography. We help dealerships manage their online inventory by capturing professional, eye-catching images and videos of vehicles for sale.
We're passionate about cars, photography, and customer service - and we're looking for energetic, detail-driven individuals to join our team!
_____
Position Overview
We're hiring a Dealer Lot Services Specialist to support our clients with their photography and videography needs. In this role, you'll travel to dealerships in the Santa Fe area, photograph and video inventory and upload media into our internal database. This is a fast-paced, physically demanding and hands-on role ideal for self-starters who thrive in autonomy, enjoy being around new cars, and take pride in producing high-quality work.
_____
What You'll Do
Travel to assigned dealerships throughout the assigned area
Stage and photograph vehicles following AutoCartel standards
Capture walkaround videos for online platforms
Upload photos/videos to our internal system
Input accurate vehicle data in an efficient manner
Provide consistent and professional communication with dealerships and managers
Perform physical work outdoors up to 8 hours daily
Drive a variety of vehicles, including manual and automatic transmissions
Provide consistent visits, maintain timeliness, and accuracy to ensure a continued business relationship with clients
Apply productive thinking and self-discipline to maximize time efficiency (i.e., travel time and routes)
Provide a high level of attention to detail
_____
Requirements
Must have:
Reliable transportation
Clean driving and criminal record
High-speed internet and home printer
High School diploma or equivalent
Comfortable outdoors, in active, fast-paced environments
Strong communication and interpersonal skills
Attention to detail and self-motivation
Willingness to adapt to changing routes/schedules
Car Photography experience or the interest and ability to learn
One year of experience in a customer service position
Able to lift 25 (twenty-five) pounds
License/Certification:
Driver's License (Required)
Ability to Relocate:
Santa Fe, NM: Must reside in these areas
_____
Preferred Skills/Experience:
Previous lot, porter, valet, or outdoor work
Familiarity with car makes/models/features
Automotive or photography background
Photography knowledge (or interest in learning)
_____
Benefits
Perks & Benefits
Starting Pay: $17.00 per hour. After your first 30 days: $17.00 per hour + bonuses
based on production
.
Most employees average $25-$35 per hour when factoring in bonus money.
Profit Sharing: 50% shared with all employees
Work/Life Balance: No weekends - Monday-Friday schedule
Flexible Hours: full time employees have the ability to work 30-35 hours/week
Paid Time Off
Company Equipment & Uniforms Provided
One-on-One Paid Training
Career Path Opportunities - ask us about advancement
Drive a variety of vehicle make and models daily
Health, Dental & Vision Insurance Options*
_____
Ready to Join Us?
If you're dependable, driven, and excited by cars and photography, we'd love to meet you. Come grow with us and be part of a team that values quality, service, and opportunity.
Apply today and let's get you on the road!
$17-35 hourly Auto-Apply 18d ago
Automotive Service Advisor
The Hertz Corporation 4.3
Service advisor job in Santa Fe, NM
**A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing
+ Reviewing a wide range of vehicle repair requests
+ Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
+ Handle repair disputes with national account vendors
+ Validating parts pricing and labor times
+ Guarantee vehicle repairs adhere to company policies and address safety concerns
+ Efficiently drive down vendor cycle time to minimize out of service days
+ Handle phone calls related to vehicles experiencing extensive down time
+ Adhere to goal setting metrics for all job functions
+ Review vehicle repairs
+ Handle phone calls, emails, and chats
+ Working behind a desk
+ Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
**What We're Looking For:**
+ Highschool Diploma or GED
+ 3 years of previous vehicle maintenance experience
+ Minimum of 4 ASE certifications related to job scope
+ Ability to work remote
+ Fleet experience preferred
+ Automotive vehicle repair background
+ Ability to multitask
+ Negotiation
+ Computer literate
+ Customer service
+ Experience with labor guides
***Ability to work REMOTE - Required to be near Phoenix office***
**What You'll Get:**
+ Remote Work
+ Up to 40% off the base rate of any standard Hertz rental including Friends and Family
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$22 hourly 60d+ ago
Automotive Service Advisor
North American Companies 4.5
Service advisor job in Santa Fe, NM
Automotive ServiceAdvisor Job Description
Automotive ServiceAdvisor If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a ServiceAdvisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
Job Requirements:
Two or more years of previous experience as a serviceadvisor.
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.
Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program.
Its Time To Make The Most Important Move Of Your Career!
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
We Would Really Like To Hear From You!
Apply By Clicking The "Apply Now" Button
$30k-36k yearly est. 60d+ ago
Slot Service Specialist
Santa Clara Development Corporation
Service advisor job in Espanola, NM
About the Role:
The Slot Service Specialist at Santa Clara Resort LLC plays a critical role in ensuring an exceptional gaming experience for all guests by maintaining and servicing slot machines with precision and efficiency. This position requires a thorough understanding of slot machine mechanics, software, and customer service to promptly address and resolve any technical issues that may arise. The specialist will collaborate closely with the casino operations team to minimize downtime and maximize machine availability, directly contributing to guest satisfaction and revenue generation. Additionally, the role involves conducting routine inspections, troubleshooting malfunctions, and performing preventive maintenance to uphold the highest standards of machine performance. Ultimately, the Slot Service Specialist ensures that every guest enjoys a seamless and enjoyable gaming environment through expert technical support and attentive service.
Minimum Qualifications:
High school diploma or equivalent.
Basic knowledge of electronic and mechanical systems, preferably in gaming or related industries.
Experience with troubleshooting and repairing electronic equipment.
Strong customer service skills with the ability to communicate technical information clearly.
Ability to work flexible hours, including nights, weekends, and holidays as required.
Preferred Qualifications:
Technical certification or training in electronics, electromechanics, or a related field.
Previous experience working in a casino or gaming environment.
Familiarity with slot machine software and gaming regulations.
Proficiency in using diagnostic tools and software for slot machine maintenance.
Strong problem-solving skills and the ability to work independently under pressure.
Responsibilities:
Perform daily inspections and maintenance of slot machines to ensure optimal functionality and appearance.
Diagnose and repair mechanical, electrical, and software issues in slot machines promptly to minimize downtime.
Collaborate with casino floor staff to respond quickly to guest concerns and technical problems.
Maintain accurate records of service activities, repairs, and parts inventory for compliance and operational efficiency.
Assist in the installation and testing of new slot machines and related gaming equipment.
Provide technical support and training to casino staff on slot machine operations and troubleshooting procedures.
Ensure compliance with all regulatory and safety standards related to gaming equipment.
Skills:
The Slot Service Specialist utilizes technical skills daily to diagnose and repair complex slot machine issues, ensuring minimal disruption to casino operations. Strong mechanical and electronic troubleshooting abilities enable the specialist to quickly identify faults and implement effective solutions. Customer service skills are essential for interacting with guests and casino staff, providing clear explanations and timely assistance. Organizational skills are applied in maintaining detailed service records and managing parts inventory to support efficient maintenance workflows. Additionally, adaptability and teamwork are important as the specialist coordinates with various departments to uphold a high-quality gaming experience.
How much does a service advisor earn in Santa Fe, NM?
The average service advisor in Santa Fe, NM earns between $25,000 and $73,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Santa Fe, NM
$43,000
What are the biggest employers of Service Advisors in Santa Fe, NM?
The biggest employers of Service Advisors in Santa Fe, NM are: