Service advisor jobs in Springfield, IL - 236 jobs
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Customer Advisor
Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Service advisor job in Decatur, IL
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Service, Representative, Sales Representative, Manufacturing, Retail
$33k-37k yearly est. 2d ago
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Family Service Advisor
Northstar Memorial Group 4.4
Service advisor job in Decatur, IL
Join NorthStar as a Family ServiceAdvisor (Sales) at Graceland/Fairlawn Funeral Home, Crematory and Cemetery in Decatur, IL.
At NorthStar, we re redefining how families honor and celebrate the lives of their loved ones. As a Family ServiceAdvisor at Graceland/Fairlawn Funeral Home, Crematory and Cemetery in Decatur, IL. You won t just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.
What We Look For
Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life s most sensitive moments.
Creatively, we value innovation. You ll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales anticipating needs and delivering results.
What You Can Expect
Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.
Compensation that reflects your character and drive!
The expected annual earnings are in the range of $70,000 to $100,000+.
Exceptional Total Rewards Package
Uncapped Commission Program You control your income
Comprehensive Insurance Options
Medical, Dental, Vision
Life & AD&D
Disability Coverage
401(k) with Company Match
Tuition Reimbursement
Funeral & Cemetery Benefits
Employee Referral Bonuses
Recognition Programs & Annual Awards Trips
Requirements
Must successfully pass a criminal background check.
Possess a valid driver s license with a clean motor vehicle record (MVR).
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#Sales
#INDCORE1
$70k-100k yearly 4d ago
Service Advisor
Freedomroads
Service advisor job in Springfield, IL
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 25d ago
Service Advisor
Crown Nissan of Decatur
Service advisor job in Decatur, IL
As a ServiceAdvisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our ServiceAdvisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Here at Miles Crown Automotive we want to make your next new or used car experience one to remember. We strive to provide excellent customer service when contacting us to handle your car repair services. Learn about our service departments, view service specials, schedule service online or email us with questions regarding your car care needs. You will also find a wide selection of parts for your new or used vehicle. What We Offer
Medical, Dental & Vision Insurance
Life Insurance
Short & Long Term Disability
Flexible Spending Accounts
401K + Match
Paid Vacations
Employee Discounts
Top Pay Plan in Area!
Responsibilities
Greet customers upon entry to the service drive
Communicate with customer to determine the nature of mechanical issues
Obtain accurate customer and vehicle data
Maintain & manage customer's requests regarding all topics concerning their vehicles & warranties
Manage the path of each customer's vehicle throughout the promised time period given
Communicate and update the customer on estimates, approvals & completion of repairs
Establish each customer's payment method & obtain approval of credit, if necessary
Complete closure to the customer at the end of the process
Follow up after customer visit to ensure satisfaction
Handle telephone inquiries regarding work in process & appointments
Analyze quality control report to ensure that work is complete as request to reduce comebacks
Establish & maintain good working relationships with customers to encourage repeat & referral business
Ensure that work areas & customer waiting areas are kept clean
All other duties as assigned
Qualifications
Associate's Degree or equivalent from two-year college or technical school; or six-months to one-year related experience and/or training; or equivalent combination of education/experience
Ability to read, analyze & interpret technical procedures
Ability to write reports, business correspondence & procedure manuals
Effectively present information & respond to questions from managers & customers
Basic mathematical skills & reasoning ability
Customer service, computer & organizational skills
Current, valid driver's license & satisfactory MVR
$44k-78k yearly est. Auto-Apply 60d+ ago
Advisor, Enterprise & Medical Customer Master Data
Cardinal Health 4.4
Service advisor job in Springfield, IL
**_What Data Management and Governance contributes to Cardinal Health_** The Data & Analytics Function oversees the analytics life-cycle in order to identify, analyze and present relevant insights that drive business decisions and anticipate opportunities to achieve a competitive advantage. This function manages analytic data platforms, the access, design and implementation of reporting/business intelligence solutions, and the application of advanced quantitative modeling.
Data Management and Governance provides direction of data assets and is responsible for data strategy, quality, standards and service levels. Data management acquires, validates, standardizes, enriches, protects and publishes structured, third party and unstructured data for use by the business. Governance defines and implements policies, standards and metrics that ensure the effective and efficient use of trusted data and statistical models to support regulatory and business goals.
**_Accountabilities in this role_**
+ Serves as a trusted resource for broad and deep Customer Master Data subject matter expertise in the context of developing new business processes and technology solutions
+ Leverage skills to drive efficiencies for Cardinal Health related to the understanding, review, extraction, correction, or provision of Master Data to consumers of Master data.
+ Will be an expert consulting on data integrity related to customers and how information flows between teams and systems to drive decisions
+ Consults directly on data-driven solutions for gaps in visibility & enabling proper reporting
+ Work with cross-functional partners across our highly matrixed organization to understand both upstream inputs to, and downstream impact of, current and future customer master data processes
+ Able to capture and communicate clearly how the work being done brings value to Cardinal Health and its customers
+ Other duties as assigned
**Proficiencies desired:**
+ Ability to comfortably and confidently manipulate large-volume data sets to extract insights and drive action
+ Ability to write complex SQL queries, understand database schemas, and optimize performance for data extraction and manipulation
+ Demonstrated ability to develop, implement, and maintain data automation workflows using Python.
+ Experience with relevant Python libraries for database interaction (e.g., SQLAlchemy, Psycopg2), data manipulation (e.g., Pandas), and API integrations
+ Ability to analyze complex data problems, design efficient solutions, and troubleshoot automation workflows.
+ Proficiency in data ingestion procedures
+ Understanding of data layering concepts within a database
+ Proven ability to build and manage data automation and reporting solutions using open-source tools and programming languages, minimizing reliance on proprietary software
+ Ability to explain complex work in a way that will resonate with partners regardless of technical acumen.
+ Experience with process improvement methodologies
+ Proficiency in stakeholder management
+ Ability to create clear process and automation documentation
+ Ability to advise in strategic business initiatives on the requirements from Customer Master Data to protect or improve customer experience or efficiency of service
+ Ability to build and maintain positive relationships with many functional partners and stakeholders
+ Ability to comfortably and confidently consult on risk to service levels resulting from new process(es), in or outside our team
**Familiarity with these is helpful:**
+ Understanding business concepts as they apply to various Cardinal Health functions and providing expertise on how Customer Master Data contributes to those functions
+ Experience working with Data Governance to identify opportunities for data cleanup that may deteriorate our ability to provide effective service efficiently
+ Experience as a leader, formally or informally, including direct or influential leadership
+ Familiarity with data visualization techniques and tools
+ Familiarity with Artificial Intelligence concepts and their practical application in the business
+ Understanding of data governance, quality, and remediation procedures
+ Familiarity with various factions of medical services or administration and their customers in the medical industry (Labs, 3rd party billers, nursing services, management services, GPOs, RPCs etc.)
+ Experience pursuing enhancements and defects for technology solutions (SAP, IBM, SFDC, etc.)
+ Understanding of contracts, liability, and risk mitigation
+ Familiarity with standard accounting practices
+ Knowledge of data standardization and classification
+ Adaptability to an ever-changing market
**Qualifications**
+ 3-5 years of industry experience preferred
+ Process oriented, with experience in process mapping
+ Effective communication and facilitation skills to collaborate across various teams and leadership
+ Strong knowledge of Cardinal Heath business processes and systems preferred
+ Ability to manage multiple priorities and meet deadlines
+ Personal courage and resiliency
+ Self-driven and eager to learn
+ Trusted to do the right thing
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $80,900 - $103,950
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/20/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$36k-43k yearly est. 39d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service advisor job in Springfield, IL
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$27k-33k yearly est. 7d ago
Customer Service Associate
Taylorville Memorial Hospital
Service advisor job in Springfield, IL
Min USD $16.50/Hr. Max USD $24.82/Hr. Performs a wide variety of customer service duties related to medical supplies, equipment, and products. Duties will be performed mainly in an office setting via fax or phone directly with customers, physician offices, facility case managers including hospitals and nursing homes.
Qualifications
Education:• Graduation from high school, or the equivalency, is required.Licensure/Certification/Registry:• Experience:• Two or more years experience in a Customer Service setting, or comparable external experience in home medical equipment is required. • Keyboarding and basic computer skills are required. Experienced with Microsoft office products including outlook, word and excel is also required. Other Knowledge/Skills/Abilities:• Demonstrates a willingness to learn governmental and private insurance plan eligibility requirements and allowable reimbursements.• Familiarity with medical terminology, diagnosis (ICD-10 CM) coding and HCPCS coding is preferred.• Possesses good customer relation skills, listening, interpersonal, and analytical skills, and telephone etiquette. • Demonstrates the ability to multi-task while working on multiple responsibilities simultaneously.• Demonstrated proactive problem solving skills.
Responsibilities
Greets customers via phone and determines nature of inquiry. Assists customers with all product/service inquiries along with qualifications for specific services and products. Participate in assigned online and on-the-job training to learn basic medical terminology, product/equipment information, and insurance fundamentals. With assistance from other staff and manager, begins to develop knowledge of various medical products, equipment, supplies, and insurance coverage. Utilizes a variety of software systems to create/maintain electronic customer accounts. Documents and modifies customer, billing, and insurance information as required. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
* SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others.
* COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude.
* QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
* EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays.
Interprets doctors' orders received via fax for medical equipment; determines and conveys the appropriate selection to the customer based on prescription and current insurance coverage. In the absence of doctor's order(s), contacts medical providers to obtain dispensing approval and/or clarifies existing orders as needed. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. Maintain an awareness of all promotions and advertisements. Provides product/equipment descriptions, usage, and coordinates the delivery or shipment. Contacts government payers along with private insurance carriers by phone or through the internet to determine insurance eligibility and verification of coverage for medical equipment and supplies. Prepares and/or receives payment through a credit card machine. Determines the applicable insurance coverage and collects customer co-payments at time services are rendered. Coordinates the delivery of medical equipment, supplies, and associated items at customer request or as business needs dictate (as required by work location). Conducts the necessary research to locate and price specialty items as needed. Identifies and explains situations to customers that require incurring out-of-pocket expense or possible insurance denial. Completes and files the required paperwork associated with these cases. Prepares work orders and coordinates their successful implementation with the appropriate internal and external resources. Rotates work settings (to include retail, office, phone, and/or hospital environments) as assigned by management or as otherwise required. Serves as a back-up for others, especially during times of special needs or staff absences. Provides training and educational experiences for lesser-experienced staff. May cross-train in other areas of intake as required covering business needs. Performs other related work as required or requested.
$16.5-24.8 hourly Auto-Apply 14d ago
Automotive Service Advisor
The Hertz Corporation 4.3
Service advisor job in Springfield, IL
**A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm **Pay: $23.00/hr** ***Ability to work REMOTE - Required to be near Atlanta office*** **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing
+ Reviewing a wide range of vehicle repair requests
+ Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
+ Handle repair disputes with national account vendors
+ Validating parts pricing and labor times
+ Guarantee vehicle repairs adhere to company policies and address safety concerns
+ Efficiently drive down vendor cycle time to minimize out of service days
+ Handle phone calls related to vehicles experiencing extensive down time
+ Adhere to goal setting metrics for all job functions
+ Review vehicle repairs
+ Handle phone calls, emails, and chats
+ Working behind a desk
+ Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
**What We're Looking For:**
+ Highschool Diploma or GED
+ 3 years of previous vehicle maintenance experience
+ Minimum of 4 ASE certifications related to job scope
+ Ability to work remote
+ Fleet experience preferred
+ Automotive vehicle repair background
+ Ability to multitask
+ Negotiation
+ Computer literate
+ Customer service
+ Experience with labor guides
**What You'll Get:**
+ Remote Work
+ Up to 40% off the base rate of any standard Hertz rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$23 hourly 2d ago
Test Content Services Specialist
Psi Services 4.5
Service advisor job in Springfield, IL
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
â–ª Bachelor's degree level preferred
â–ª 1+ years' experience exam publication, item bank management and/or database management.
â–ª Strong communication skills required.
â–ª Ability to approach problems with creative problem solving.
â–ª Proficiency with Microsoft Office applications.
â–ª Experience with Jira a plus.
â–ª Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 17d ago
Customer Service Associate
Trademark Marketing Group
Service advisor job in Springfield, IL
Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience.
Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level.
***********************
Job Description
Customer Service Associate - Entry Level
If you have great people skills and enjoy working with the public, we
want to meet you!
Trademark Marketing Group is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an
entry level
opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign.
TMG is the top marketing company in quality face-to-face customer acquisition & service. We are looking for exceptional candidates to join our successful team.
Servicing retail giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. The current client base is extremely diverse, and operating territories now stack up to 35 across the nation. These growing retail marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques.
THIS POSITION IS IN A RETAIL SETTING MANAGING CUSTOMER SERVICE AND SALES.
Qualifications
The Entry Level Customer Service Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients.
TMG
is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base. Please keep in mind the position involves brand awareness & sales within this retail environment.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Entry Level Customer Service Associate Position:
Comprehensive Paid Training by a National Manager
Travel allowance
Opportunity For Community and Charity Involvement
Flexible Scheduling
Numerous Advancement Opportunities
Entry Level Customer Service Associate Qualifications:
Experience in customer service and associated fields
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
Background in Retail or Restaurant
Leadership skills
Additional Information
At TMG, we know that the member of our team work tirelessly to provide our customers with the best support and care they possibly can. Therefore, we are proud to offer competitive compensation and benefits to our hardworking employees. Benefits include:
Full paid One-on-One training with one of our top managers
Guaranteed weekly salary
Travel opportunities
Other weekly performance bonuses
$25k-34k yearly est. 60d+ ago
Service Writer
Landmark Chrysler Jeep Fiat
Service advisor job in Springfield, IL
Landmark Chrysler-Jeep-Fiat, a part of the Landmark Automotive Group of Springfield, IL a leading automotive service provider dedicated to delivering top-quality service and maintenance to our valued customers is looking for a skilled and enthusiastic Automotive Service Writer to join our service team. Stellantis Branded vehicle experience a plus.
Job Description:
As an Automotive Service Writer, you will be the primary point of contact for our customers, ensuring their needs are met with professionalism and efficiency. You will play a critical role in the service department by managing work orders, communicating with customers, and coordinating with technicians to ensure a smooth workflow.
Key Responsibilities:
Greet customers and assess their service needs
Prepare detailed work orders and estimates for customers
Communicate with technicians to understand and document service issues
Provide accurate information and recommendations to customers regarding service and repair options
Maintain up-to-date knowledge of automotive services and repair procedures
Schedule appointments and manage the service calendar
Follow up with customers on the status of their vehicles and any additional repairs needed
Ensure customer satisfaction through exceptional service and communication
Qualifications:
High school diploma or equivalent; additional automotive training or certifications is a plus
Proven experience as an Automotive Service Writer or similar role
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Knowledge of automotive systems and repair procedures
Proficiency with computer software and automotive service management systems
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
What We Offer:
Competitive base salary, excellent commission structure with the potential for $40,000 to $54,000 annually.
Health, Dental, Vision and Life Insurance
401(k) with a company match
Paid Time Off and Paid Vacation
Employee discounts on automotive services and products
Ongoing training and development
Landmark Automotive Group is a safe, drug-free workplace culture. We strive to achieve a diverse and inclusive work environment for everyone. We are proud of our participation in Getting Talent Back to Work-2nd Chance Employment. EOE
$40k-54k yearly Auto-Apply 6d ago
Associate Implementation Services Specialist
Karmak 3.5
Service advisor job in Carlinville, IL
The Associate Implementation Services Specialist is responsible for assisting a Karmak customer to seamlessly and productively implement the Karmak business system from first engagement to after the Bring Live. This includes configuring Karmak's software based on the customer's needs, to help the customers implement strategic business processes, to convert the customer's data for setup, sandbox and live and by providing comprehensive training that gives our customers and their businesses the tools and knowledge to utilize the Karmak software effectively and efficiently.
The Associate Implementation Services Specialist must be able to set up and train on one specific major module, as well as to be able to convert data for setup, sandbox and Bring Live. The Associate Implementation Specialist also must be able to complete Branch Adds, Module Adds and Merger/Acquisition setup and training for their specific module.
Essential Job Functions
* Guide and assist customers through the transition from their previous business system to Fusion by providing the following:
* Enterprise and Business Strategy/Data Discussion calls. Includes explanation of data load-sheet requirements.
* Converting setup, sandbox and live data and communicating necessary changes and feedback to the customer.
* Configuring the new Karmak business system with input from the customer.
* Webinar training prior to Bring Live.
* Remote assistance during Customer recreation.
* On-site or Remote training during Bring Live.
* Documenting and communicating notes at every step for all necessary parties' visibility and understanding. Including, but not limited to:
* Business Strategy Emails/Notes
* Setup Checklists: internal and customer-facing
* Training Module Master Workbooks
* Session Recordings
* Recap emails
* Clockify
* GuideCX
* Salesforce
* Karmak-licensed AI tools
* Complete configuration and training portions of Branch Adds, Module Adds and/or Merger/Acquisitions based on the customer request. This includes:
* Completing the assigned item(s) by the date provided by the customer and/or the Karmak Operations Coordinator.
* Notifying the Resource Coordinator or Operations Coordinator of any time or additional meetings which need to be scheduled.
* Maintaining communication with the customer and internal teams regarding needs and status of the assigned.
* Completing all documentation, cases and follow-up items related to the assigned as outlined in the Implementation Services Standard Operating Procedures (SOPs) and/or process documents.
* Seeking out necessary resources to discuss any business-process related issues/items which may present themselves during the process.
* Conducting webinar training and/or remote/onsite training based on assigned services.
* Conduct additional services webinars for existing customer base.
* Understand Karmak's implementation process and the departments that impact the process. Able to work with each of the necessary departments in a positive and accountable manner.
* Understand Karmak's Branch Add, Module Add and Merger/Acquisition processes and the departments involved in those services. Able to work with each of the departments positively and professionally.
* Be able to understand Salesforce and how it relates to Implementation Services projects. Able to find customer information and to read and understand all applicable documentation (Sales Orders, Cases, etc.). Able to professionally complete assigned cases and to close those cases within set timeframe.
* Have a basic understanding of business processes and their impact on the setup of the Karmak business system software.
* Adherence to all Department and Team policies and processes as identified in written SOP documents.
Essential Knowledge, Skills and Abilities
* Valid US Driver's License.
* Ability to travel inside and outside of United States.
* Proficient in Microsoft Office products: Outlook, Word, Excel.
* Basic understanding of Karmak-licensed AI tools and comfortability in their usage.
* Ability to learn at least one major module of Karmak software.
* Ability to complete data load-sheet conversations and to complete data conversion.
* Ability to learn and work both independently and within the framework of a team.
* Basic understanding of the business and industry of our customers.
* Basic knowledge of various learning styles and how to apply them.
* Customer service skills. Ability to maintain a professional attitude.
* Ability to maintain focus and be detail oriented.
* Have excellent time management and organizational skills.
* Be able to work well within the framework of a team and to follow documented processes and procedures.
* Possess exceptional communication skills.
* Ability to accept and build on constructive criticism, both from team members and from customers.
* Assumes ownership and accepts responsibility for all actions.
* Note for Accounting Implementation Services Specialists - Have an Associate's degree in accounting OR equivalent experience.
The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties. Additional responsibilities may be assigned by Karmak.
$55k-82k yearly est. 34d ago
Customer Servicer & Store Associate
Hymans Auto Supply
Service advisor job in Decatur, IL
Full-time, Part-time Description
Hyman's Auto Supply; Specialty Paint Division
We are an automotive Paint, Materials & Equipment Distributor in the Decatur, IL market, with other locations in Springfield, Peoria, Chicago, Addison and Mishawaka, IN. Hyman's Auto Supply is a family business that has been in operation for over 98 years. We are growing in our markets and are looking to add to our talented staff!
Duties
- Check in merchandise accurately from various vendors
- Stock Shelves in a safe and timely manner
- Pull/Check/package orders for local customer delivery
- Mix custom automotive paint (training provided)
- Complete Miscellaneous tasks per Store Manager's discretion
-Part time position Monday thru Friday- Hours negotiable
- Pay based on experience
-$15-$18/HR
Requirements
- High School Diploma or GED
- Must be able to lift 40 lbs.
- Job requires you to stand/walk for extended periods of time
- Must have a Driver's License and a clean driving record
Salary Description $15-$18/HR
$15-18 hourly 39d ago
Customer Service Representative - Decatur, Illinois
Tech-24 A Commercial Food Service Repair Company Inc. 3.4
Service advisor job in Decatur, IL
Eicheanuaer Services, a Tech24 company, are a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and concessions operations, specializing in commercial cooking, refrigeration, and HVAC equipment.
The Customer Service Representative is a customer service driven role that requires quality, focus, and attention to detail. This position will perform an array of functions that will include answering incoming calls, communicating efficiently and thoroughly with both office personnel and field service technicians, and providing top-level customer service to customers. The Customer Service Representative has a direct effect on our overall customer experience and should be welcoming, helpful, and professional at all times.
Job Description:
Provide support to customers, handle inquiries, and provide resolutions.
Work directly with both internal staff and field technicians to provide excellent customer service and estimate service repairs for customers.
Perform data entry with high efficiency.
Maintain professional verbal and written communication.
Manage workloads and complete service requests for customers in a timely manner.
Requirements:
High School Diploma or greater.
3+ years of customer service experience required.
Prior call center experience (inbound/outbound) required.
Must have great customer service skills.
Mechanical/Technical knowledge is a plus. Especially pertaining to refrigeration and/or HVAC
Excellent written and verbal communication skills.
Strong data entry skills.
Must be able to work in office M-F 7:30am-4:30pm
Benefits Include (but not limited to):
Top pay for experience
Full benefit package including medical, vision, and dental insurance
Paid vacation, sick days and holidays including your birthday!
401(k) retirement savings plan
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit *********************************
$29k-37k yearly est. Auto-Apply 60d+ ago
Family Service Advisor
Northstar Memorial Group 4.4
Service advisor job in Decatur, IL
Job Description
Join NorthStar as a Family ServiceAdvisor (Sales) at Graceland/Fairlawn Funeral Home, Crematory and Cemetery in Decatur, IL.
At NorthStar, we're redefining how families honor and celebrate the lives of their loved ones. As a Family ServiceAdvisor at Graceland/Fairlawn Funeral Home, Crematory and Cemetery in Decatur, IL. You won't just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.
What We Look For
Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life's most sensitive moments.
Creatively, we value innovation. You'll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales-anticipating needs and delivering results.
What You Can Expect
Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.
Compensation that reflects your character and drive!
The expected annual earnings are in the range of $70,000 to $100,000+.
Exceptional Total Rewards Package
Uncapped Commission Program - You control your income
Comprehensive Insurance Options
Medical, Dental, Vision
Life & AD&D
Disability Coverage
401(k) with Company Match
Tuition Reimbursement
Funeral & Cemetery Benefits
Employee Referral Bonuses
Recognition Programs & Annual Awards Trips
Requirements
Must successfully pass a criminal background check.
Possess a valid driver's license with a clean motor vehicle record (MVR).
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#Sales
#INDCORE1
$70k-100k yearly 2d ago
Service Writer
Landmark Chrysler Jeep Fiat
Service advisor job in Springfield, IL
Service Writer
Landmark Chrysler-Jeep-Fiat, a part of the Landmark Automotive Group of Springfield, IL a leading automotive service provider dedicated to delivering top-quality service and maintenance to our valued customers is looking for a skilled and enthusiastic Automotive Service Writer to join our service team. Stellantis Branded vehicle experience a plus.
Job Description:
As an Automotive Service Writer, you will be the primary point of contact for our customers, ensuring their needs are met with professionalism and efficiency. You will play a critical role in the service department by managing work orders, communicating with customers, and coordinating with technicians to ensure a smooth workflow.
Key Responsibilities:
Greet customers and assess their service needs
Prepare detailed work orders and estimates for customers
Communicate with technicians to understand and document service issues
Provide accurate information and recommendations to customers regarding service and repair options
Maintain up-to-date knowledge of automotive services and repair procedures
Schedule appointments and manage the service calendar
Follow up with customers on the status of their vehicles and any additional repairs needed
Ensure customer satisfaction through exceptional service and communication
Qualifications:
High school diploma or equivalent; additional automotive training or certifications is a plus
Proven experience as an Automotive Service Writer or similar role
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Knowledge of automotive systems and repair procedures
Proficiency with computer software and automotive service management systems
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
What We Offer:
Competitive base salary, excellent commission structure with the potential for $40,000 to $54,000 annually.
Health, Dental, Vision and Life Insurance
401(k) with a company match
Paid Time Off and Paid Vacation
Employee discounts on automotive services and products
Ongoing training and development
Landmark Automotive Group is a safe, drug-free workplace culture. We strive to achieve a diverse and inclusive work environment for everyone. We are proud of our participation in Getting Talent Back to Work-2nd Chance Employment. EOE
$40k-54k yearly 5d ago
Customer Service Associate
Trademark Marketing Group
Service advisor job in Taylorville, IL
Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience.
Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level.
***********************
Job Description
Customer Service Associate - Entry Level
If you have great people skills and enjoy working with the public, we
want to meet you!
Trademark Marketing Group is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an
entry level
opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign.
TMG is the top marketing company in quality face-to-face customer acquisition & service. We are looking for exceptional candidates to join our successful team.
Servicing retail giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. The current client base is extremely diverse, and operating territories now stack up to 35 across the nation. These growing retail marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques.
THIS POSITION IS IN A RETAIL SETTING MANAGING CUSTOMER SERVICE AND SALES.
Qualifications
The Entry Level Customer Service Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients.
TMG
is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base. Please keep in mind the position involves brand awareness & sales within this retail environment.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Entry Level Customer Service Associate Position:
Comprehensive Paid Training by a National Manager
Travel allowance
Opportunity For Community and Charity Involvement
Flexible Scheduling
Numerous Advancement Opportunities
Entry Level Customer Service Associate Qualifications:
Experience in customer service and associated fields
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
Background in Retail or Restaurant
Leadership skills
Additional Information
At TMG, we know that the member of our team work tirelessly to provide our customers with the best support and care they possibly can. Therefore, we are proud to offer competitive compensation and benefits to our hardworking employees. Benefits include:
Full paid One-on-One training with one of our top managers
Guaranteed weekly salary
Travel opportunities
Other weekly performance bonuses
$25k-34k yearly est. 60d+ ago
Customer Service Representative - Decatur, Illinois
Tech24 3.4
Service advisor job in Decatur, IL
Eicheanuaer Services, a Tech24 company, are a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and concessions operations, specializing in commercial cooking, refrigeration, and HVAC equipment.
The Customer Service Representative is a customer service driven role that requires quality, focus, and attention to detail. This position will perform an array of functions that will include answering incoming calls, communicating efficiently and thoroughly with both office personnel and field service technicians, and providing top-level customer service to customers. The Customer Service Representative has a direct effect on our overall customer experience and should be welcoming, helpful, and professional at all times.
Job Description:
Provide support to customers, handle inquiries, and provide resolutions.
Work directly with both internal staff and field technicians to provide excellent customer service and estimate service repairs for customers.
Perform data entry with high efficiency.
Maintain professional verbal and written communication.
Manage workloads and complete service requests for customers in a timely manner.
Requirements:
High School Diploma or greater.
3+ years of customer service experience required.
Prior call center experience (inbound/outbound) required.
Must have great customer service skills.
Mechanical/Technical knowledge is a plus. Especially pertaining to refrigeration and/or HVAC
Excellent written and verbal communication skills.
Strong data entry skills.
Must be able to work in office M-F 7:30am-4:30pm
Benefits Include (but not limited to):
Top pay for experience
Full benefit package including medical, vision, and dental insurance
Paid vacation, sick days and holidays including your birthday!
401(k) retirement savings plan
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit *********************************
$29k-37k yearly est. 5d ago
Family Service Advisor
Northstar Memorial Group 4.4
Service advisor job in Decatur, IL
NorthStar Memorial Group is seeking a dynamic Salesperson at Graceland/Fairlawn in Decatur, IL. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales teams are go-getters; we lead the industry with personalized options for families to honor their loved ones.
What you can expect working for NorthStar Memorial Group at Graceland/Fairlawn:
Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.
Compensation that reflects your character and drive!
Consistently ranked as one of Selling Power s Top 50 Companies to Sell For, we offer sales careers that reward your impact on others and provide income potential to transform your own life. We recognize and reward the dedication, determination, and commitment you bring to the table allowing you to build a successful and fulfilling career with unlimited growth potential.
Qualifications
Creative, outgoing, and energetic
Valid driver's license and reliable transportation
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#sales
#INDCORE1
$46k-65k yearly est. 19d ago
Customer Service Associate
Trademark Marketing Group
Service advisor job in Decatur, IL
Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience.
Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level.
***********************
Job Description
Customer Service Associate - Entry Level
If you have great people skills and enjoy working with the public, we
want to meet you!
TMG is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an
entry level
opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign.
Trademark Marketing Group is the top marketing company in quality face-to-face customer acquisition & service. We are looking for exceptional candidates to join our successful team.
Servicing retail giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. The current client base is extremely diverse, and operating territories now stack up to 35 across the nation. These growing retail marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques.
THIS POSITION IS IN A RETAIL SETTING MANAGING CUSTOMER SERVICE AND SALES.
Qualifications
The Entry Level Customer Service Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. TMG is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base. Please keep in mind the position involves brand awareness & sales within this retail environment.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Entry Level Customer Service Associate Position:
Comprehensive Paid Training by a National Manager
Travel allowance
Opportunity For Community and Charity Involvement
Flexible Scheduling
Numerous Advancement Opportunities
Entry Level Customer Service Associate Qualifications:
Experience in customer service and associated fields
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
Background in Retail or Restaurant
Leadership skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a service advisor earn in Springfield, IL?
The average service advisor in Springfield, IL earns between $34,000 and $98,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Springfield, IL
$58,000
What are the biggest employers of Service Advisors in Springfield, IL?
The biggest employers of Service Advisors in Springfield, IL are: