Service advisor jobs in Springfield, MA

Want to work for one of Connecticut's premier dealer groups? Honda of Watertown is offering one of the top pay and benefits packages in the region for experienced Service Advisors. We believe strongly in developing employees to become top-performers and we consider you a long term investment. WE OFFER: Major medical & dental insurance 401K matching plan Paid vacation/holidays 4 Day Work Week !!!!!! $80-120k a year RESPONSIBILITIES: Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations. Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations. Monitor the progress of each vehicle throughout the day, and updating customers frequently Increase profitability by maximizing sales & execute retail promotions. Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times. Oversee and participate in quality control. Participate in the development and documentation of Standard Operating Procedures as appropriate. REQUIREMENTS: High School Diploma or equivalent. Accredited training in service advisor skills, customer satisfaction and quality control. Automotive service advisor experience. Ability to concentrate and accomplish tasks despite interruptions. Ability to perform a variety of tasks simultaneously.

Bertera Nissan Manchester is seeking a highly motivated and customer-focused Service Advisor to join our team. As a Service Advisor, you will be responsible for assisting customers with their vehicle maintenance needs and ensuring satisfaction with their service experience. Responsibilities: - Greeting customers and thoroughly discussing their vehicle service requirements - Providing accurate estimates and recommendations for repairs or maintenance work needed - Scheduling appointments and coordinating service timelines with customers and technicians - Keeping customers informed of the status of their vehicle and any additional work needed - Following up with customers after service to ensure satisfaction and address any concerns - Maintaining a high level of customer service and professionalism at all times - Working closely with the service team to ensure timely and efficient completion of work Qualifications: - Previous experience in a customer service or automotive service role preferred - Strong communication and interpersonal skills - Ability to multitask and prioritize work in a fast-paced environment - Knowledge of automotive systems and maintenance procedures - Proficiency with computer software and systems - Valid driver's license and clean driving record This position offers flexible hours 32, 40 or 48 hours per week and competitive pay, with earning potential of up to $80,000 annually. If you are a motivated individual with a passion for customer service and automotive maintenance, we want to hear from you. Apply now to join our team at Bertera Nissan Manchester!

The Service Advisor is responsible for service sales and gross profit, and for proper handling of service customers. By his/her actions, the Service Advisor influences the volume of service business and plays a key role in ensuring customer satisfaction. The Service Advisor is the dealership's first-line customer relations and service sales representative. At New Country, our people do whatever it takes to find solutions. We're building a culture that's genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds. Benefits Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Family owned and operated Long term job security Responsibilities Greet each customer in a prompt, courteous manner 100% of the time and never differentiate between customer that is paying for service and warranty service. Acknowledge customers who are waiting in line and let them know that they will be helped soon. Schedule appointments using dealership-approved forms. Communicate with service customers to determine the nature of the mechanical problem. Listen to and help interpret customer's statements accurately. Secure agreement from customers before repairs begin; cover cost estimate; and approximate time when vehicle's work will be completed. Obtain customer and vehicle data. Secure method of payment. Test drive the vehicle with the customer if there is any question as to the nature of the problem. Inspect all vehicles for bodywork, notify the customer that the work is needed Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's' specifications, using maintenance menus. Ensure that all Repair Orders are accounted for. Qualifications Excellent communication skills Must have valid driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle Must be a team player with impeccable honesty and integrity Maintain a high level of professional personal appearance and conduct We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Service Advisor is responsible for service sales and gross profit, and for proper handling of service customers. By his/her actions, the Service Advisor influences the volume of service business and plays a key role in ensuring customer satisfaction. The Service Advisor is the dealership's first-line customer relations and service sales representative. At New Country, our people do whatever it takes to find solutions. We're building a culture that's genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds. Benefits Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Family owned and operated Long term job security Responsibilities Greet each customer in a prompt, courteous manner 100% of the time and never differentiate between customer that is paying for service and warranty service. Acknowledge customers who are waiting in line and let them know that they will be helped soon. Schedule appointments using dealership-approved forms. Communicate with service customers to determine the nature of the mechanical problem. Listen to and help interpret customer's statements accurately. Secure agreement from customers before repairs begin; cover cost estimate; and approximate time when vehicle's work will be completed. Obtain customer and vehicle data. Secure method of payment. Test drive the vehicle with the customer if there is any question as to the nature of the problem. Inspect all vehicles for bodywork, notify the customer that the work is needed Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's' specifications, using maintenance menus. Ensure that all Repair Orders are accounted for. Qualifications Excellent communication skills Must have valid driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle Must be a team player with impeccable honesty and integrity Maintain a high level of professional personal appearance and conduct We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Bertera Nissan is currently seeking a motivated and customer-focused individual to join our team as an Entry Level Service Advisor & Customer Representative. In this role, you will be responsible for assisting customers with their service needs, providing exceptional customer service, and ensuring that all vehicles are serviced in a timely and efficient manner. Responsibilities: - Greet customers and assist them with scheduling appointments for service - Communicate with customers to gather information about their vehicle's service needs - Provide estimates for service costs and recommend additional services as needed - Coordinate with the service department to ensure that work is completed on time - Follow up with customers to ensure their satisfaction with the service provided - Handle customer inquiries and concerns in a professional and timely manner - Maintain a high level of product knowledge and stay up to date on industry trends and developments Qualifications: - High school diploma or GED required; college degree preferred - Previous customer service experience preferred - Strong communication and interpersonal skills - Ability to work in a fast-paced environment and multitask effectively - Excellent organizational and time management skills - Basic computer skills and familiarity with automotive service software - Willingness to learn and grow within the automotive industry This position offers a competitive salary ranging from $54k to $65k, depending on experience, as well as benefits such as health insurance, paid time off, and opportunities for advancement within the company. If you are a motivated and customer-oriented individual looking to start a career in the automotive industry, we would love to hear from you. Apply today to join the Bertera Nissan team!

Service Advisor responsibilities Greeting customers promptly Obtaining customer and vehicle information Clearly reporting all vehicle symptoms as described by the customer Determining and recommending needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verifying that the final invoice reconciles with the work performed on the repair order Explaining all completed work and charges to customers Requirements: Minimum 2 year experience in a service advisory role Reynolds & Reynolds experience is preferred but not required. General Motors experience is a PLUS! Positive attitude & having a strong work-ethic. Ability to work in a fast-paced environment. Demonstrated organizational skills. CSI focused Required experience: Service Advisor, Dealership, Automotive Knowledge: 2 year

Job Description As a Power sports service advisor at Scranton Powersports in Vernon, CT, you will play a vital role in ensuring exceptional customer service and operational efficiency in a dealership specializing in motorcycles, ATVs, snowmobiles, and other power sports vehicles. Responsibilities: Greet customers warmly, understand their concerns, and provide detailed information about necessary services and repairs for their power sports vehicles. Create and manage service orders meticulously, ensuring accurate documentation of customer information, vehicle details, and service requests. Prepare repair cost estimates, explain charges to customers, and process invoices promptly upon service completion. Schedule service appointments efficiently, optimizing workflow and departmental efficiency. Be the main point of contact for customers throughout the service process, providing regular updates on vehicle status and addressing any questions or concerns promptly. Maintain precise records of services, parts used, and customer interactions in the dealership's management system. Collaborate closely with service technicians to understand repair needs and ensure customer satisfaction. Address customer complaints promptly and effectively to ensure a positive customer experience. Promote service packages, maintenance programs, and additional services to customers when appropriate. Requirements: Prior experience in a service writer or customer service role, preferably in the power sports, automotive, or motorcycle industry. Familiarity with power sports vehicles, parts, and repair processes is highly desirable. Strong verbal and written communication skills to interact effectively with customers and team members. Ability to manage multiple tasks, prioritize work, and pay attention to detail in a fast-paced environment. Proficiency in using dealership management software and other computer applications. Commitment to delivering exceptional customer service and satisfaction. Benefits: Competitive weekly paid salary plus monthly bonus Health insurance Retirement plans Employee discounts on products and services Opportunities for professional development and training About the Company: Scranton Powersports is a leading dealership located in Vernon, CT, specializing in power sports vehicles. We are committed to providing top-notch customer service and maintaining a professional work environment for our employees.

About Us: Gengras Motor Cars is a 3rd generation family business, serving Connecticut, Massachusetts and Vermont with new and used car dealerships, that focus on service, sales, parts and collision departments. We specialize in BMW, Volvo, Chevrolet, Chrysler, Dodge, Jeep, Ram, Honda, Ford, Volkswagen, and Subaru. The foundation of Gengras relies on our core values of Caring for Others, Passion, Continuous Growth, and Honesty and Integrity. At Gengras, we believe that "People Come First." If you are looking for a rewarding career in the auto industry, you will find what you are looking for here at Gengras Motor Cars. Job Summary for Service Advisor: We are looking for a Service Advisor to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control. Benefits for Service Advisor: Medical, Dental, and Vision Insurance Life and Disability Insurance 401(k) PTO (3 weeks starting on Day 1!) Paid Vacation Paid Holidays Paid Training Growth Opportunities State-of-the-Art Equipment, Facilities, and Tools Responsibilities for Service Advisor: Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times Oversee and participate in quality control Participate in the development and documentation of standard operating procedures as appropriate Qualifications for Service Advisor: High school diploma or equivalent Valid commercial driver's license & clean driving record Accredited training in service advisor skills, customer satisfaction, and quality control Automotive service advisor experience Ability to read, write and speak English fluently Ability to concentrate and accomplish tasks despite interruptions Multitasking skills Proficient use of computers/business machines We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

ounded in 1922, the Mitchell Auto Group has excelled over the past 101 years by providing an opportunity for individuals to turn their work ethic and positive attitude into a Career. Our Service Consultants are busy and productive. We believe in rewarding excellence with financial incentives for results and education, and we provide all associates with plenty of customer interactions, flexible schedules, paid training and opportunity to advance. We are looking for Service Consultants who will be enthusiastic about growing professionally, with opportunities to manage their own earning potential, and help us deliver the exceptional customer service that our clients have come to expect. If you're interested in joining our progressive, growing organization please complete our on-line application or better yet stop in to for a personal, confidential discussion. Here are some of the benefits that we offer: 401K with company match Health insurance Dental insurance Long-term disability Life insurance Paid vacation Paid sick leave Paid holidays Health and wellness program Tuition reimbursement

Ford Automotive Service Consultant Windsor, CT ATTENTION LADIES & GENTLEMAN WHO WANTS TO BE A ROCK STAR? Looking for growth potential? We're expanding our Service Advisor team to continue to provide our customers and technicians with the attention they need for repairing their vehicles! We are looking for highly motivated SERVICE ADVISORS with a team attitude and strong customer service skills. We are a stable and established Automotive Group serving Connecticut and Massachusetts with high quality New and Used Ford vehicles. We have a large and continually growing retail customer base. You'll be part of a fast paced and friendly work environment. As a Mitchell Selig Ford Service Advisor, you'll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability. About you: Highly motivated with a competitive edge, you enjoy going the extra mile for your customers, and thrive on being a part of a team. You will be a problem solver with a passion for our dealership. We offer: Health insurance 401K Amazing Service Manager with a phenomenal service and technician team! PTO - starts accruing on day 1 Career growth and ongoing development 5 DAY work week (Monday - Friday) Create a great service experience for the client with the following Responsibilities: Set, confirm and prepare appointments for service customers. Communicate with clients daily. Determine vehicle service needs based on customer information and a vehicle walk around and video inspections. Assist customers in planning for on-going recommended maintenance. Create repair orders for customers including cost and time estimates. Communicate with Technicians to ensure timely completion of work.. Follow up with clients on the status of their vehicle. Continue to gain product knowledge to help customer with maintenance recommendations. Verify vehicle coverages Specific skills required: Prior experience as a service advisor or service writer required Candidates MUST possess above-average phone and communication skills Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients Excellent follow-up and follow-through skills to ensure client satisfaction Must have the ability to communicate technical information in non-technical terms to clients Ability to evolve and adapt to changing business needs Requirements: Previous retail sales or customer service experience preferred (service advisor preferred) Enthusiastic with high energy throughout the workday Strong communication skills: written, in-person and over the phone Focuses on the customer's needs to enhance dealership and personal sales Ready to hit the ground running on learning new products in and out Previous dealership experiences a PLUS! Come join a winning team !

Easthampton, Massachusetts Do you want more variety in your career? Do you like helping customers? Do you work with a sense of urgency and like things done right the first time? Are you tired of your supervisor telling you what to do all day and want to own your own project? If so, we're interested in YOU! Come join one of the top leaders in the industry. Electrical Experts is a full-service electrical contractor that has been in business for over 60 years. Having grown steadily over the past several years, we are currently looking for experienced Residential Service Electricians to join our team. Electrical Experts has completed projects of all types and sizes and brings this experience and knowledge to all of our residential projects. Responsibilities: Communicate and work with customers to assess situations and gather information about their situation Perform troubleshooting and present options to fix the customer's issue Provide excellent customer service and do things right the first time Produce invoicing and accept/collect payment for service Follow-up and follow-through with any outstanding customer requests or inquiries Requirements: Must be a licensed electrician with 3+ years of residential service experience Sales experience preferred, but not required (will train) Troubleshooting/diagnostic experience Great attitude and a passion for serving others Good communication skills (written and verbal) Must be a people person and like interacting with customers Must be able to lift and carry 50lbs in all conditions & terrain. BENEFITS TO JOINING Electrical Experts: We offer a family atmosphere, limited travel time, a good work/life balance, great pay, and provide a benefits package including: Competitive Pay, $28-45/hr (with weekly commission opportunity) Work-life balance! Consistent Work, Pay, and Schedule Performance Bonuses! Comprehensive Medical and Dental Insurance Limited Travel Generous Benefits Package Paid Vacation and Holidays Paid Training and Continuing Education Opportunities Fun, Family-Friendly Work Environment 401K Plan with Employer Match Apply today and take the next step in your career as a Journeyman Electrician! We are an Equal Opportunity Employer

Description of the role: In this role as an Experienced Hyundai Service Writer at Key Hyundai of Manchester, your main responsibility will be to serve as the main point of contact for our customers who bring their Hyundai vehicles in for service or repairs. You will be responsible for providing excellent customer service and ensuring that all customer concerns and requests are addressed in a timely and efficient manner. As an experienced service writer, you will also be responsible for accurately documenting customer concerns, coordinating with our service technicians to diagnose and resolve issues, and keeping customers informed about the status of their vehicles throughout the service process. Responsibilities: Provide exceptional customer service and be the main point of contact for Hyundai owners bringing their vehicles in for service or repairs. Listen to customer concerns, accurately document their requests, and effectively communicate this information to our technicians. Coordinate with our service technicians to ensure timely and efficient service and repairs. Keep customers informed about the status of their vehicles and provide updates as necessary. Address any customer concerns or issues that may arise during the service process. Assist with scheduling appointments and managing the service department's workflow. Provide cost estimates to customers and obtain necessary authorizations for repairs. Maintain accurate and up-to-date records of all service transactions and customer interactions. Requirements: Proven experience as a service writer in a Hyundai dealership or similar automotive environment. Excellent communication and customer service skills. Knowledge of Hyundai vehicles and their service requirements. Strong organizational and multitasking abilities. Attention to detail and the ability to accurately document customer concerns and requests. Ability to work effectively in a fast-paced and high-pressure environment. Familiarity with automotive service software and systems. Availability to work weekends and occasional evenings as required. Benefits: Competitive compensation ranging from $60000 - $120000 per year. Medical, dental, and vision insurance. 401(k) retirement plan with company match. Paid vacation and holidays. Training and development opportunities. Employee discounts on vehicle purchases, parts, and services. About the Company: Key Hyundai of Manchester is a premier Hyundai dealership located in Vernon, Connecticut. With a commitment to providing exceptional customer service and high-quality automotive solutions, we strive to exceed our customers' expectations at every opportunity. Our service department is staffed by experienced technicians who are dedicated to ensuring that our customers' vehicles are well-maintained and in optimal condition. Join our team and become a part of a dynamic and customer-focused organization!

Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to join our team. A 50+ year old family business, ScrubaDub is seeking individuals who are serious about their careers and looking to cultivate customer relationships We're looking for long term employees who want to make valuable contributions and move up in our company. Responsibilities and Duties 1.) Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! 2.) Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Load cars quickly and efficiently. 3.) Store Operations: Maintain a clean and organized location. This is a busy carwash that needs to be cleaned on a daily basis. Complete necessary side-work and house-keeping items including cleaning the lot, taking out the trash, and cleaning the carwash tunnel. 4.) Safety: follow all CDC recommended guidelines and ensure a safe environment for customers and fellow team members. Requirements Qualifications and Skills Grit - you'll be working outside for much of the year - you're tough and able to handle the outdoors. The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate. Benefits Team members average $16 to $20 an hour with wage, tips, and bonus. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free car washes for your personal vehicle Growth potential at a fast growing company 529 College Savings Plan Access to scholarships for college or vocational training

Job Description Lia Hyundai Hartford is seeking an experienced Service Advisor to join our team. COMPENSATION RANGE: $60K-$125K+ based on knowledge and production SIGN ON BONUS: Available up to $2500 based on experience and certifications REQUIREMENTS: • Must hold a high school diploma or equivalent • Excellent customer service skills • Basic Computer skills • Positive, friendly attitude, along with a customer service mentality • Enjoy working in a fast-paced environment • Excellent oral and written communication skills • Must have a clean and valid driver's license KEY RESPONSIBILITIES: • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. • Take ownership of the customer's experience by communicating all repair information and recommendations from the technician to the customer • Provide concierge support for all owner inquiries, whether phone or in person, to assure a positive customer experience • Ensures that the daily inventory of technicians' time is consistently sold to service customers. • Distribute work between technicians efficiently BENEFITS: • Medical, Dental and Vision • 401K Plan with Employer Match • Continued education, manufacturer hands-on and web-based training • Paid Time Off • Paid Weekly • An employer funded Life Insurance Plan • Discounts on services and parts • Employee vehicle purchase plans • Company provided uniforms ABOUT US: Founded in 1979, Lia Group Companies consist of Lia Auto Group, Vent Fitness, BurgerFi and various commercial properties including Hamilton Square shopping center in Guilderland. Our team of over 1500 dedicated team members at 23 locations throughout NY, MA and CT offer our quality products and deliver exceptional consumer experiences for over 35 years. We have a long history of success and growth providing a continuous opportunity for development. We offer competitive wages, generous benefits, a safety-conscious, drug-free work environment. We seek those who can help us take our growth and service to the next levels. COMMUNITY: We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.

The Service Writer provides accurate vehicle repair estimates for mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Prepares all relevant estimate paperwork, works with procurement / purchasing to obtain parts and pricing information and works with maintenance teams to ensure work is performed as required. Monitors work processes and outcomes for quality and adherence to estimated timelines and costs. ESSENTIAL RESPONSIBILITIES: Performs basic estimation duties based on compiled information from Mobile Technicians and Customers Monitors repair status, completion timelines, and customer communications related to approved estimates Keeps records of repair details and completes necessary paperwork Follow up on outstanding quotes and prioritize workflow to ensure effectiveness Develops positive working relationships with Estimation team members, internal stakeholders and customers Providing excellent customer service for all internal and external customer calls Serve as a trustworthy advocate for the customer by providing sound guidance and advice regarding any customer technical inquiries or general questions related to products and services provided by the company Review, revise existing and generate additional repair estimates at customers request and specifications Follows job related duties as directed by manager Collect miscellaneous information and parts pricing from various manufacturers and vendors Continuously develop and improve company capabilities in the area of Dispatching and Service Scheduling Assists with other duties and special projects as assigned Required Qualifications: (how many years of experience are required for this job?) Education High School Diploma/GED and 3 years' experience. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 1 years' experience. Experience 2 years experience in service advisement, maintenance coordination, technician dispatching, or Diesel technology or similar capacity Technician role Minimum High School diploma or GED required Experience with DMS systems, preferrably Karmak and Mitchell One or similar. Ability to deliver high levels of customer service and communication capabilities Proficient oral and written communication is mandatory Knowledge/Skills/Abilities Strong communication skills (written, verbal and phone) and customer service skills Experience with (MS Office, emails, typing, etc.)/ software navigation capabilities to generate repair estimates Has a sense of urgency daily; is action oriented; acting with a minimum of planning Ability to work effectively in a face paced environment, under pressure, and able to shift priorities quickly to adapt to rapidly changing environments Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Maintains professional but friendly demeanor Demonstrates interpersonal and customer service skills Strong communication skills able to communicate clearly and effectively with the ability to effectively interact with all levels within the organization and customers Excellent organizational skills with exceptional follow-through Excellent prioritization skills with strong attention to detail Ability to handle multiple projects in a fast-paced environment Preferred Qualifications Experience as an Estimator in a diesel vehicle service department or dealership environment preferred Proficiency with Mitchell One or similar systems Drug Testing: To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Compensation: Hourly base pay rate is $17.79 - $26.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: · Health, dental, vision insurance starts DAY ONE of employment. · 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company. · Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company. · Tuition Assistance/Reimbursement · Adoption/Surrogacy assistance · Pet Insurance · Multiple ERG, diversity groups, and company paid volunteer hours. · Employee discounts on new vehicle purchases, cellphone plans, ride Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

We are seeking a dedicated Customer Service Representative who is Bilingual in English and Spanish. In this role, you will handle inbound and outbound customer inquiries related to loan accounts, payments, and account status. You will provide accurate information, resolve issues efficiently, and ensure compliance with company policies and regulatory requirements. The ideal candidate has strong communication skills, a customer-first attitude, and a solid understanding of loan servicing processes. Key Responsibilities: Assist customers with loan account questions, payments, and escrow inquiries Process requests related to payment history, payoffs, and account changes Resolve customer issues with professionalism and empathy Ensure compliance with loan servicing regulations and internal policies Document interactions and follow up as needed to ensure customer satisfaction Qualifications: 1-2 years of loan servicing or financial customer service experience Strong communication and problem-solving skills All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Description Electrical Service Consultant Easthampton, Massachusetts Do you want more variety in your career? Do you like helping customers? Do you work with a sense of urgency and like things done right the first time? Are you tired of your supervisor telling you what to do all day and want to own your own project? If so, we're interested in YOU! Come join one of the top leaders in the industry. Electrical Experts is a full-service electrical contractor that has been in business for over 60 years. Having grown steadily over the past several years, we are currently looking for experienced Residential Service Electricians to join our team. Electrical Experts has completed projects of all types and sizes and brings this experience and knowledge to all of our residential projects. Responsibilities: Communicate and work with customers to assess situations and gather information about their situation Perform troubleshooting and present options to fix the customer's issue Provide excellent customer service and do things right the first time Produce invoicing and accept/collect payment for service Follow-up and follow-through with any outstanding customer requests or inquiries Requirements: Must be a licensed electrician with 3+ years of residential service experience Sales experience preferred, but not required (will train) Troubleshooting/diagnostic experience Great attitude and a passion for serving others Good communication skills (written and verbal) Must be a people person and like interacting with customers Must be able to lift and carry 50lbs in all conditions & terrain. BENEFITS TO JOINING Electrical Experts: We offer a family atmosphere, limited travel time, a good work/life balance, great pay, and provide a benefits package including: Competitive Pay, $28-45/hr (with weekly commission opportunity) Work-life balance! Consistent Work, Pay, and Schedule Performance Bonuses! Comprehensive Medical and Dental Insurance Limited Travel Generous Benefits Package Paid Vacation and Holidays Paid Training and Continuing Education Opportunities Fun, Family-Friendly Work Environment 401K Plan with Employer Match Apply today and take the next step in your career as a Journeyman Electrician! We are an Equal Opportunity Employer Powered by JazzHR a7AtRqkhIi

Job Description Description of the role: In this role as an Experienced Hyundai Service Writer at Key Hyundai of Manchester, your main responsibility will be to serve as the main point of contact for our customers who bring their Hyundai vehicles in for service or repairs. You will be responsible for providing excellent customer service and ensuring that all customer concerns and requests are addressed in a timely and efficient manner. As an experienced service writer, you will also be responsible for accurately documenting customer concerns, coordinating with our service technicians to diagnose and resolve issues, and keeping customers informed about the status of their vehicles throughout the service process. Responsibilities: Provide exceptional customer service and be the main point of contact for Hyundai owners bringing their vehicles in for service or repairs. Listen to customer concerns, accurately document their requests, and effectively communicate this information to our technicians. Coordinate with our service technicians to ensure timely and efficient service and repairs. Keep customers informed about the status of their vehicles and provide updates as necessary. Address any customer concerns or issues that may arise during the service process. Assist with scheduling appointments and managing the service department's workflow. Provide cost estimates to customers and obtain necessary authorizations for repairs. Maintain accurate and up-to-date records of all service transactions and customer interactions. Requirements: Proven experience as a service writer in a Hyundai dealership or similar automotive environment. Excellent communication and customer service skills. Knowledge of Hyundai vehicles and their service requirements. Strong organizational and multitasking abilities. Attention to detail and the ability to accurately document customer concerns and requests. Ability to work effectively in a fast-paced and high-pressure environment. Familiarity with automotive service software and systems. Availability to work weekends and occasional evenings as required. Benefits: Competitive compensation ranging from $60000 - $120000 per year. Medical, dental, and vision insurance. 401(k) retirement plan with company match. Paid vacation and holidays. Training and development opportunities. Employee discounts on vehicle purchases, parts, and services. About the Company: Key Hyundai of Manchester is a premier Hyundai dealership located in Vernon, Connecticut. With a commitment to providing exceptional customer service and high-quality automotive solutions, we strive to exceed our customers' expectations at every opportunity. Our service department is staffed by experienced technicians who are dedicated to ensuring that our customers' vehicles are well-maintained and in optimal condition. Join our team and become a part of a dynamic and customer-focused organization!

Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash. Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Benefits: Employees average $16-18 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $16-18 per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free carwashes for your personal vehicle Growth potential at a fast growing company