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Service advisor jobs in Stamford, CT - 1,177 jobs

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  • Dining Service Associate (PER DIEM)

    Masonicare 4.6company rating

    Service advisor job in Shelton, CT

    Masonicare at Bishop Wicke - Shelton, CT Per Diem Summary of Position: Responsible for performing a variety of resident food service functions that may include patient meal service, food preparation and assembly, maintaining department and position related sanitation guidelines. Essential Duties and Responsibilities: Assess unit service needs regarding food, paper, dishware, sanitation and overall cleanliness Pick-up all non-food supplies, diet list, menus, meal tickets and restock cabinets Pick-up all food supplies and set-up service areas, take temps and record Serve resident meals according to meal order taken by CNA Clean service areas including all utensils, trash and service carts after each meal Return soiled items and unused food to dish room after each meal All service items are cleaned and sanitized by following dish machine process after each meal Return all serving utensils, pan/pots to appropriate unit after each meal Take inventory of all items needed for next shift and place into unit mailbox located in the kitchen Complete unit sanitation checklist and give to supervisor before leaving for the day 11. Performs other duties as assigned Qualifications: Education: High School or GED Experience: On the job training Licensure: N/A Knowledge/Skills/Abilities: Ability to read, write and comprehend basic instructions in English. Ability to work in a team setting and meets deadlines and follows processes. Physical Demands: See checklist Provides care and services that demonstrate behaviors and the principles of person-centered care including affording people dignity, respect and compassion, offering coordinated care, support and treatment and care that is personalized. This description of job responsibilities is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities as may be assigned from time to time. #Shelton
    $36k-47k yearly est. Auto-Apply 22h ago
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  • Customer Service Specialist (Big Y Express)

    Big Y 4.6company rating

    Service advisor job in Milford, CT

    The Customer Service Specialist Big Y Express is responsible for providing customers with an exceptional and rewarding experience in the convenience and fuel areas of Big Y. The Customer Service Specialist BYE is responsible for accurately processing customer transactions and maintaining store conditions to include proper ordering, inventory, production and food safety standards. Additionally, the Customer Service Specialist provides oversight in the Store Manager's absence. Requirements REQUIREMENTS: Ability to represent and support Big Y's culture of caring while living our Mission & Vision. Supports Big Y's Diversity, Equity and Inclusion initiatives. Must project a clean and professional appearance. Ability to operate within company policies, procedures, and standards. Willingness to cross train and learn other areas as needed. Ability to work a flexible schedule in accordance with the needs of the store. Must be 18 years of age or older. Pay Details $18.35 - 24.35 Pay Rate Type Hourly
    $34k-40k yearly est. 6d ago
  • Customer Service Representative

    Copart, Inc. 4.8company rating

    Service advisor job in Islandia, NY

    The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer ser Customer Service, Customer Service Representative, Representative, CSR, Retail, Automotive
    $31k-36k yearly est. 6d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Brian Gill-State Farm Agent

    Service advisor job in Melville, NY

    Benefits: 401(k) Paid time off Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... 401K Salary Profit sharing Paid time off (vacation and personal/sick days) Flexible hours Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Proactive in problem solving Dedicated to customer service Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Bilingual - Spanish preferred Property and Casualty license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $37k-52k yearly est. 6d ago
  • Call Center Customer Service / Dispatcher

    All Service Equipment Corp 3.8company rating

    Service advisor job in New Hyde Park, NY

    LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background. Key Responsibilities: Communicate with customers via phone, email, chat or text Enter new service requests and assign them to appropriate technicians Coordinate with internal departments to ensure successful completion of tasks Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization Schedule parts jobs in advance confirming appointments with customers utilizing analytics Partner with Business Units to schedule and complete recurring Preventive Maintenances Requirements: Prior dispatch and direct customer experience or related work history Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service Advanced computer skills and familiarity with Microsoft Office products Neat & organized work habits including ability to multi-task Ability to use analytics to direct activity and make decisions based on data Experience in HVAC industry, a plus Benefits: Health insurance with generous company contribution Dental, Life Insurance, Disability, and Vision 401K plan with employer match Vacation and sick days Paid holidays Training & Development programs Shifts: Monday - Friday 8 hour shift On site - In office only
    $29k-36k yearly est. 6d ago
  • Customer Support 1

    Collabera 4.5company rating

    Service advisor job in Melville, NY

    Contract: Melville, New York, US Salary Range: 16.00 - 17.00 | Per Hour Days Left: 28 days, 3 hours left Apply Client: Healthcare Insurance Title: Customer Support 1 Pay Rate: $16-17/hr Duration: 3 Months Top Requirements: Data Entry Claim Processing Insurance Claiming Job Description: With general supervision, ensure accurate, timely, and efficient customer support. Respond to customer inquiries in a manner that supports the achievement of goals. Essential Functions: Respond to customer inquiries ranging from routine to complex from members, clients, providers, and internal/external business partners; inquiries may range from telephone, in person, or via the internet/email. Contingent on the Line of Business (LOB), requires in-depth knowledge in the following areas: Prescriptions Plans Products Services Procedures Online purchasing & e-Commerce knowledge Internet knowledge Payment processing/payment collections Eligibility verification Order Status, Shipping Status, and Stock Availability Accurate completion of necessary documentation, letters, and forms processing Quality Assurance testing for company software Research and resolve issues/complaints and determine appropriate resolution(s) Solve problems and assist with issues that may not fit the "cookie-cutter" solution Effectively educate and influence customers and prospective customers on the value and benefits that the company offers through its products, services, and solutions Identify customer trends and communicate to appropriate business partners, leaders, and divisions; suggest necessary corrections, changes, or solutions; appropriately elevate situations that could have organization-wide impacts Effectively maintain specific line of business Customer Service standards and support level standards Remain current on all changes to Customer Service policy, procedures, and product/services/solutions information to respond to customer inquiries accurately and consistently Contingent on the LOB, may require attendance at benefit fairs, open enrollment meetings, and client meetings to provide information to attendees; available for occasional overnight travel Contingent on the LOB, may support Sales Representatives for any inquiry related to their customer orders Contingent on the LOB, may be the first point of contact for Sales Representatives, not related to customer orders Contingent on the LOB, may process claims based on business needs and workflow fluctuations Job Specifications: Typically has the following skills or abilities: One to two years of customer service experience in handling moderate to complex customer inquiries in call center, insurance, manufacturing, software, telecommunications, retail, or eyewear industries Available to work any shift, including weekends, holidays, and/or overnight Demonstrated internet knowledge and understanding of basic internet browser settings Demonstrated ability to work with multiple software programs, simultaneously Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiations, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions, and interact with customers simultaneously in a fast-paced environment If this position acts as a third-party administrator (TPA) for processing payments, then candidates will be subject to a credit check Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) Job Requirement Data entry claim processing Insurance claim customer support customer service csr Reach Out to a Recruiter Recruiter Email Phone Gujari Sai Milan ************************ Apply Now
    $16-17 hourly 4d ago
  • Aviation Front Desk Customer Service Representative

    Atlantic Aviation FBO Inc.

    Service advisor job in White Plains, NY

    Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
    $31k-40k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Chris Boyle-State Farm Agent

    Service advisor job in Bridgeport, CT

    Benefits: Bonus based on performance Competitive salary Free food & snacks Paid time off Training & development State Farm Insurance Agent located in Bridgeport, CT is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Chris Boyle - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $300 to be used for licensing purposes after the six-month mark. We want you to grow and are invested in your career! Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Self-motivated Detail oriented Property and Casualty licensed preferred (if not licensed must be able to obtain) Life and Health license (must be able to obtain) Must be available to work the following schedule: M-F, 9am to 5pm If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $30k-38k yearly est. 6d ago
  • Customer Service Representative

    American Leak Detection, Inc. 3.8company rating

    Service advisor job in Bridgeport, CT

    Answering the phones Explaining our services to potential clients Manage the customer experience Scheduling of appointments Dispatch, routing, and scheduling of jobs for our technicians Shift: 8 hour daytime shift, full-time Availability: General wor Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Construction
    $31k-39k yearly est. 3d ago
  • Customer Service Professional

    Keter Environmental Services LLC 4.0company rating

    Service advisor job in Stamford, CT

    About Us Over the past 25 years, Waste Harmonics Keter has been at the forefront of the waste and recycling industry, delivering innovative, data-driven solutions. We help companies right-size their waste operations and get out of the waste business with industry-leading expertise, state-of-the-art waste technologies, and industry-leading customer service. Visit Waste Harmonics Keter for more information. Job Purpose As a Customer Service Professional (CSP), you are a key representative of Waste Harmonic Keter's commitment to customer satisfaction and operational excellence. You will ensure a seamless, solutions-oriented experience for clients across diverse industries by efficiently resolving inquiries, addressing service needs, and maintaining high customer satisfaction. This role demands professionalism, accuracy, and collaboration, while upholding the company's values and consistently enhancing the customer experience. Duties and Responsibilities People Self-Development - Invests in ongoing professional development through continuous learnings, feedback integration, goal setting, and cross-training. Team Collaboration Enhances team performance by fostering knowledge sharing, open communication and mutual support. Operations Performance Metrics - Consistently meets or exceeds key performance indicators (KPIs), including resolution times, response rates, and customer satisfaction scores. Data Management - Ensures integrity and accuracy in CRM documentation, supporting informed decision-making and efficient operations. Process Adherence - Rigorously follows standardized workflows, scripts, and SOPs to maintain regulatory compliance and service consistency. Stakeholder Management Collaboration - Collaborates across teams and functions to resolve issues and elevate customer experience through shared expertise. Customer Engagement - Cultivates trust-based relationships by understanding customer needs and delivering tailored, value-driven solutions. Strategy Continuous Improvement - Analyzes customer feedback and service data to identify recurring issues, enabling proactive improvements and service innovation. Customer-Centric Focus - Delivers high-quality service aligned with company goals to enhance customer satisfaction, retention, and long-term loyalty. Performs other duties as assigned. Qualifications Education & Experience: High school diploma or GED required Associate's or Bachelor's degree in Business, Communications, or a related field preferred Familiarity with customer service principles, including active listening and empathy. Experience using phones, email or live chat to communicate with customers. Understanding of the company's products, services, and policies to provide accurate information. Ability to handle customer inquiries, complaints and services. Basic troubleshooting and problem-solving techniques. Strong written and verbal communication skills. Knowledge & Skills: Previous experience in customer-facing roles such as retail, hospitality, or call centers. Ability to handle customer inquiries professionally and resolve issues effectively. Ability to meet or exceed performance goals in a customer service setting. Strong communication skills with a focus on clarity and professionalism. Awareness of performance metrics such as response time, first-call resolution, and customer satisfaction. Work Conditions/Physical Requirements Office environment. Noise level is moderate. Work is primarily performed at a desk using a computer and other standard office equipment Occasional walking to meetings or shared office equipment may be required. Ability to work after normal business hours as needed. Waste Harmonics Keter Comprehensive Benefits Package Competitive Compensation Annual Bonus Plan at Every Level Continuous Learning and Development Opportunities 401(k) Retirement Savings with Company Match; Immediate Vesting Medical & Dental Insurance Vision Insurance (Company Paid) Life Insurance (Company Paid) Short-term & Long-term Disability (Company paid) Employee Assistance Program Flexible Spending Accounts/Health Savings Accounts Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer 7 Paid Holidays At Waste Harmonics Keter, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds to apply.
    $31k-45k yearly est. Auto-Apply 60d+ ago
  • Mobile Service Dispatcher

    King O'Rourke Auto Group

    Service advisor job in Smithtown, NY

    King O'Rourke Cadillac, Buick, GMC located on Rte. 347 Smithtown, NY is seeking to hire a Mobile Service Dispatcher for our NEW Mobile Service+ Department. You will be able to help pioneer this new department in a very successful facility with brand-new Mobile Service & Roadside Vehicles including Towing Dispatch. King O'Rourke has 2 flat-bed tow trucks with 4-5 endorsed tow truck drivers. $1 million investment being made. GM Experience preferred. Full-time position available in our Award-Winning Service Department. This is a rare opening to work at Long Island's Largest Cadillac, Buick, GMC Dealership. We have a high-volume family-owned shop with over 40 years in the business & offer the BEST PAY PLAN ON LONG ISLAND! WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs. Responsibilities: Communicate and dispatch to Mobile Service Technicians and/or Tow Truck Technicians Assure complete utilization of the Mobile Service, Roadside & Tow Truck vehicles Prioritize job assignments to maximize efficiency Communicating with Customers & obtaining vehicle information Clearly document all vehicle concerns Determine and recommend maintenance based on age, mileage and history of vehicle Monitor the progress of each vehicle throughout the day Update customers on status of vehicle Verify that the final invoice reconciles with the work performed on the repair order Communicate all completed work and any charges to customers Requirements: Previous dealership experience Knowledge of automobiles Exceptional customer satisfaction Motivating and energetic personality Be organized and the ability to multi-task Computer skills Ability to learn new technology and repair and service procedures and specifications Ability to work in a fast-paced environment Positive, friendly attitude Reynolds & Reynolds/Ignite experience preferred, but not mandatory Benefits: Top Pay Offered Full medical benefits including dental Aggressive incentive plan 401k plan with matched dollars Paid time-off, paid holidays, paid vacation Monthly, quarterly, year-end bonuses available Company discounts & more! We've been taking all necessary steps to invest back into our employees and dealership so that we are completely prepared for Mobile Service, ICE & EV leadership. We plan to continue to grow the capabilities of our facility and our team and adapt to the ever-changing landscape of the automotive industry. King O'Rourke will always stay on the cutting edge of automotive innovations, and the absolute best in service for our customers. We offer you a professional working environment with continuous training and performance excellence as a team member for one of the most successful auto groups on Long Island. View our Careers Page here to see what it's like to work at King O'Rourke Auto Group! Pay: $80,000+ per year For further information on this rare opportunity, please call (GM) Jim Pflumm @ ************** ext. 121 or to apply online please attach your resume below.
    $80k yearly Auto-Apply 60d+ ago
  • Lia Toyota Rockland - Automotive Service Advisor

    The Lia Group 4.5company rating

    Service advisor job in Blauvelt, NY

    Job Description Lia Toyota Rockland is seeking an experienced Service Advisor(s) to join our team. COMPENSATION RANGE: $65K-$175K based on knowledge and production SIGN ON BONUS: N/A REQUIREMENTS: • Must hold a high school diploma or equivalent • Excellent customer service skills • Basic Computer skills • Positive, friendly attitude, along with a customer service mentality • Enjoy working in a fast-paced environment • Excellent oral and written communication skills • Must have a clean and valid driver's license KEY RESPONSIBILITIES: • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. • Take ownership of the customer's experience by communicating all repair information and recommendations from the technician to the customer • Provide concierge support for all owner inquiries, whether phone or in person, to assure a positive customer experience • Ensures that the daily inventory of technicians' time is consistently sold to service customers. • Distribute work between technicians efficiently BENEFITS: • Medical, Dental and Vision • 401K Plan with Employer Match • Continued education, manufacturer hands-on and web-based training • Paid Time Off • Paid Weekly • An employer funded Life Insurance Plan • Discounts on services and parts • Employee vehicle purchase plans • Company provided uniforms ABOUT US: Founded in 1979, Lia Group Companies consist of Lia Auto Group, Vent Fitness, BurgerFi and various commercial properties including Hamilton Square shopping center in Guilderland. Our team of over 1500 dedicated team members at 23 locations throughout NY, MA and CT offer our quality products and deliver exceptional consumer experiences for over 35 years. We have a long history of success and growth providing a continuous opportunity for development. We offer competitive wages, generous benefits, a safety-conscious, drug-free work environment. We seek those who can help us take our growth and service to the next levels. COMMUNITY: We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.
    $31k-37k yearly est. 9d ago
  • Customer Service Advisor

    Summit Wash Holdings

    Service advisor job in Bedford Hills, NY

    Benefits, and Perks- Commissions are paid every pay period- Medical, Dental, and Vision Insurance- Flexible scheduling- Paid Time Off (PTO)- Career Growth based on Performance and not Seniority - 75% of employees were promoted within Summit Wash Holdings- Referral Bonus up to $800.00 per qualified hire, dependent on position- Free Car Wash Membership Who are we? Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our Mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity. What do we want? We seek high-energy personalities that thrive in a fast-paced environment to provide a welcoming atmosphere for our Unlimited Wash Pass Members and a memorable first impression on our new car wash guests. A successful candidate would love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done! You must be highly motivated and have an outgoing, friendly personality. All we ask is for you to share our passion for washing cars, creating memorable moments, and our obsession with exceptional guest service! Location: Russell Speeders Car Wash527 N Bedford Rd, Bedford Hills, NY 10507General Requirements Authorized to work in the U.S. 40 Hour Work Week (Including Evenings and Weekends) Basic Computer Skills Highly developed communication skills - bilingual a plus! Carwash experience to understand industry-specific challenges and opportunities preferred 8th Grade Proficiency or Above Physical Requirements Able to lift at least 50lbs. Ability to be on your feet for at least 8 hours at a time. Mobility to work in areas that require kneeling, crouching, or crawling. Capable of working in both extreme weather elements - hot and cold Responsibilities Consistently meets sales and quality metrics A keen eye for detail Answer questions regarding car wash services and plans Process payment transactions Maintain a safe and clean work area; keep alert for potential hazards Other duties as assigned Company Core Values S.E.L.F.Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations.Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best.Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling. At Summit Wash Holdings, success starts with the S.E.L.F., ensuring our teams feel supported, valued, and empowered to grow. We foster a culture of mutual respect, collaboration, and work-life balance while delivering on our promise to customers. Join us as we redefine the car wash industry through passion, integrity, and innovation! Summit Wash Holdings brands consist of Waters Car Wash, Russell Speeders Car Wash, Speeders Car Wash, and Fred's Car Wash.
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service advisor job in Bridgeport, CT

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-34k yearly est. 7d ago
  • Service Dispatcher

    Respect Auto Group

    Service advisor job in Islandia, NY

    Job Title: Service Dispatcher Plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. Essential Duties Implements and maintains an effective dispatch system. Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required. Prioritizes and controls all comebacks to ensure proper and prompt attention. Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation. Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer. Maintains timely and professional contact with service customers. Maintains an organized and up-to-date repair log. Prepares estimates when required. Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly. Opens and closes repair orders. Checks customer credit status. Ensures that technicians follow warranty material disposition procedures. Communicates job status with the next shift supervisor. Schedules maintenance for service department vehicles and equipment. Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed. Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment. Advises parts manager and service manager of repetitive shortage so that corrective action can be taken. Maintains high customer satisfaction ratings. Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department. Maintains a clean work area. Maintains a professional appearance. Other tasks as assigned. Marginal Duties [If applicable.] Supervisory Responsibilities [If applicable.] Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Certificates, Licenses, Registrations Valid Driver's License Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Title: Service Dispatcher Department: Reports To: FLSA Status: Prepared By: Prepared Date: Approved By: Approved Date: Revised Date:
    $30k-40k yearly est. Auto-Apply 60d+ ago
  • Customer Service Dispatcher

    Global Channel Management

    Service advisor job in Hauppauge, NY

    Customer Service Dispatcher 1-3 years experience Customer Service Dispatcher requires: Proficient with computers Windows applications Oracle experience a plus Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system. Take service calls, communicate Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed. Reassign work as needed, making judgments based on current workloads & priorities.
    $30k-40k yearly est. 60d+ ago
  • Service Consultant

    Quality Chevrolet 4.1company rating

    Service advisor job in Englewood, NJ

    Description of the role: The Service Consultant at Quality Chevrolet GMC in Englewood, NJ will be responsible for providing exceptional customer service in the automotive service department. Responsibilities: Assist customers with their service needs Coordinate service appointments Communicate service updates to customers Ensure customer satisfaction Requirements: Excellent customer service skills Automotive service experience preferred Strong communication skills Attention to detail Benefits: Competitive compensation Health and dental insurance Paid time off About the Company: Quality Chevrolet GMC is a well-established dealership located in Englewood, NJ, dedicated to providing top-quality automotive services and products to our customers.
    $28k-39k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Brian Gill-State Farm Agent

    Service advisor job in Melville, NY

    Benefits: 401(k) matching Competitive salary Opportunity for advancement Paid time off Profit sharing Training & development ROLE DESCRIPTION: As a Team Member with The Brian M. Gill Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual preferred
    $31k-39k yearly est. 6d ago
  • Customer Service Advisor

    Summit Wash Holdings

    Service advisor job in Bedford Hills, NY

    Job DescriptionBenefits, and Perks- Commissions are paid every pay period- Medical, Dental, and Vision Insurance- Flexible scheduling- Paid Time Off (PTO)- Career Growth based on Performance and not Seniority - 75% of employees were promoted within Summit Wash Holdings- Referral Bonus up to $800.00 per qualified hire, dependent on position- Free Car Wash Membership Who are we? Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our Mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity. What do we want? We seek high-energy personalities that thrive in a fast-paced environment to provide a welcoming atmosphere for our Unlimited Wash Pass Members and a memorable first impression on our new car wash guests. A successful candidate would love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done! You must be highly motivated and have an outgoing, friendly personality. All we ask is for you to share our passion for washing cars, creating memorable moments, and our obsession with exceptional guest service! Location: Russell Speeders Car Wash527 N Bedford Rd, Bedford Hills, NY 10507General Requirements Authorized to work in the U.S. 40 Hour Work Week (Including Evenings and Weekends) Basic Computer Skills Highly developed communication skills - bilingual a plus! Carwash experience to understand industry-specific challenges and opportunities preferred 8th Grade Proficiency or Above Physical Requirements Able to lift at least 50lbs. Ability to be on your feet for at least 8 hours at a time. Mobility to work in areas that require kneeling, crouching, or crawling. Capable of working in both extreme weather elements - hot and cold Responsibilities Consistently meets sales and quality metrics A keen eye for detail Answer questions regarding car wash services and plans Process payment transactions Maintain a safe and clean work area; keep alert for potential hazards Other duties as assigned Hourly Rate + Unlimited CommissionCompany Core Values S.E.L.F.Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations.Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best.Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling. At Summit Wash Holdings, success starts with the S.E.L.F., ensuring our teams feel supported, valued, and empowered to grow. We foster a culture of mutual respect, collaboration, and work-life balance while delivering on our promise to customers. Join us as we redefine the car wash industry through passion, integrity, and innovation! Summit Wash Holdings brands consist of Waters Car Wash, Russell Speeders Car Wash, Speeders Car Wash, and Fred's Car Wash.
    $29k-37k yearly est. 12d ago
  • Call Center Customer Service / Dispatcher

    All Service Equipment Corp 3.8company rating

    Service advisor job in New Hyde Park, NY

    LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background. Key Responsibilities: Communicate with customers via phone, email, chat or text Enter new service requests and assign them to appropriate technicians Coordinate with internal departments to ensure successful completion of tasks Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization Schedule parts jobs in advance confirming appointments with customers utilizing analytics Partner with Business Units to schedule and complete recurring Preventive Maintenances Requirements: Prior dispatch and direct customer experience or related work history Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service Advanced computer skills and familiarity with Microsoft Office products Neat & organized work habits including ability to multi-task Ability to use analytics to direct activity and make decisions based on data Experience in HVAC industry, a plus Benefits: Health insurance with generous company contribution Dental, Life Insurance, Disability, and Vision 401K plan with employer match Vacation and sick days Paid holidays Training & Development programs Shifts: Monday - Friday Full Time & Part Time shift available On site - In office only
    $29k-36k yearly est. Auto-Apply 60d+ ago

Learn more about service advisor jobs

How much does a service advisor earn in Stamford, CT?

The average service advisor in Stamford, CT earns between $29,000 and $98,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Stamford, CT

$53,000

What are the biggest employers of Service Advisors in Stamford, CT?

The biggest employers of Service Advisors in Stamford, CT are:
  1. Stamford Health
  2. Parker Global Strategies
  3. Audi Greenwich
  4. Carshop
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