Service advisor jobs in Sunnyvale, CA - 2,185 jobs
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Head of Solutions Consulting & Customer Journeys
Teamblind, Inc. 3.9
Service advisor job in San Jose, CA
A leading software company is looking for a Solution Consulting Manager in California. This role focuses on leading a team of Solutions Consultants while developing strategies for customer journey optimization and engagement. Candidates should have over 8 years in a Solutions Consultant role, with strong skills in relationship-building and team management. The position offers a competitive salary ranging from $224,000 to $324,350 annually based on location and experience, alongside opportunities for team mentorship and development.
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$96k-151k yearly est. 4d ago
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RISE Cloud Architect and Advisor, Enterprise Cloud Services, Palo Alto
Sap Belgium Nv/Sa
Service advisor job in Palo Alto, CA
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
EXPECTATIONS AND TASKS
This is a customer facing role where you will support the sales teams during the entire cycle of a Cloud deal. Following are the key tasks that this role will perform:
Present in detail the RISE with SAP Private Cloud, S/4 HANA Cloud Extended Edition offering.
Present the requirements and value proposition for SAP private cloud on hyperscalers like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
Conduct assessment workshops with customers to define the future Cloud architecture and plan the migration roadmap together with partners, System Integrators, and or SAP Professional Services.
Guide customer discussions around Business Continuity, Security & Compliance, Networks etc.
Work with bid teams to generate pricing and provide ongoing deal support to sales teams.
Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Fluency in English is a MUST, any other language an asset.
High proficiency in the SAP product portfolio, offerings, and industry solutions.
Good understanding of SAP solutions (releases, platform interdependencies etc.)
Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment.
Good understanding of capabilities of at least one Hyperscaler (AWS, MS Azure, or GCP)
Ability and willingness to be part of a global team of Cloud Architects.
Willingness to undertake customer related travel on short notice.
Bachelor's / Master's degree in Engineering or Computer Science, Business Administration required from an accredited university.
High proficiency in customer communications and presentations is required.
WORK EXPERIENCE
8 years experience with customer facing SAP Technology Consulting (e.g. Basis Admin, DB Admin, Migrations, Upgrades, Business Continuity, Operations etc.) in large-scale customer environments.
8 years experience with solution design, enterprise architecture and/or SAP implementation.
Experience in a customer facing pre-sales role is an advantage.
Understanding of United States Government Cloud System Requirements (NIST, ITAR, FedRAMP, etc.)
Experience working with Aerospace and Defense customers is a plus.
Experience with IaaS Providers (AWS, MS Azure or GCP) and data centers is a big advantage.
SAP HANA and S/4 HANA skills would be very helpful but not mandatory.
Compensation Range Transparency
SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP's commitment to pay equity. The targeted combined range for this position is $137,300 - $294,000 (USD). The actual amount to be offered to the successful candidate will be within that range.
Equal Employment Opportunity Statement
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Disability Accommodation
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to ****************************.
Requisition Information
Requisition ID: 439165 | Work Area: Sales Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
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$37k-71k yearly est. 5d ago
Transfer Center Specialist-Hospital
Power Personnel 4.1
Service advisor job in Palo Alto, CA
Are you a passionate and experienced patient triage or emergency services professional? We're seeking top talent to join our world-class team. Apply now and make a meaningful impact. What the job is like
Pay: $50.00-$60.00/hour (DOE)
Schedule: NOC: 7:00 PM - 7:00 AM and Mid Shift with variable start times between 11:00 AM - 3:00 PM
Shifts: 3 x 12-hour shifts, Monday-Sunday (including weekends)
Location: Palo Alto, California
Duration: 13 weeks initially - (Temp-to-Perm opportunity)
What's in it for you:
Competitive pay
Great working location
Health/vision/dental/life insurance
Refer-a-friend bonus*
Weekly payroll
24-hour accessibility
Personalized service
MINIMUM QUALIFICATIONSEducation Qualifications
High School Diploma or equivalent
Licenses and Certifications
BLS - Basic Life Support
Preferred:
PALS
ACLS
VOLT (transport/communication system) experience
Experience
2+ years of experience in patient triage, patient assessment based on acuity, emergency dispatch, transfer center operations, or clinical intake
Experience reviewing patient information to determine urgency, level of care, and appropriate mode of transport
Experience coordinating communication between physicians, nursing staff, referral sources, and receiving teams
Epic or comparable EMR experience preferred
Responsibilities:
Conducts initial telephone intake of information regarding requests for transfer of patients from referring hospitals, clinics and other healthcare facilities
Receives incoming calls and sets up teleconferences with attending physician(s), transport nurse, referral source and appropriate receiving staff.
Operates Transfer Center multi-telephone lines, two-way radio transmission (VOLT) and receiving console, computer database, mapping systems and related systems and equipment in support of air-based medical patient transport services.
Partners with Patient Placement staff, Physicians, and others to appropriately identify the receiving services for patients needing transfer
Develops and promotes positive and effective customer service with patients, families, visitors and staff.
Reviews patient information to formulate patient acuity for physicians and nurses (such as presences of infectious diseases, need for transfer, appropriate means of transfer, and anticipated discharge planning needs).
Consults with admitting physician when questions or issues arise regarding medical necessity of transfer.
Coordinates with other hospital staff as needed including Social Worker and Case Management.
Coordinates the mode of transport based on patient acuity.
Who we are:
Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That's why so many hospitals, clinics and healthcare facilities rely on us for filling critical positions. If you want competitive pay, excellent working conditions and a team that supports you, Power Personnel is the place to be!
Refer a friend at ...@powerpersonnel.com and get $500 bonus for every referral! *
*In order to get the bonus, the person referred must work at least 20 shifts.
$38k-52k yearly est. 6d ago
Founding US Customer Success Leader
Dust 3.3
Service advisor job in San Francisco, CA
A forward-thinking AI company in San Francisco is looking for its first US-based Customer Success Manager. This role involves building the Customer Success organization and overseeing customer journeys to ensure adoption of AI solutions. Candidates should have a minimum of 5 years in Customer Success, with strong communication and change management skills. This position offers a competitive salary range of $135,000 to $200,000 annually, along with comprehensive health benefits and a vibrant work culture.
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$135k-200k yearly 5d ago
Senior Customer Data Analytics Lead for Growth
Rippling
Service advisor job in San Francisco, CA
A tech company in San Francisco is seeking a Senior Customer Data Analytics Manager. This role involves overseeing the development of customer data models, building dashboards, and providing insights to support sales growth. The ideal candidate has over 7 years of experience in data analytics, is proficient in SQL, and has expertise with visualization tools such as Tableau. This position offers a competitive salary along with benefits and equity, fostering a collaborative work environment.
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$122k-181k yearly est. 5d ago
Senior Customer Success Lead - 0-to-1 Builder (Freight)
Fleetworks
Service advisor job in San Francisco, CA
A tech startup revolutionizing freight booking in San Francisco is seeking a Customer Success team member to manage critical relationships and define success processes. You will oversee the customer lifecycle from kickoff to implementation, program manage high-stakes pilots, and collaborate with engineering on integrations. Ideal candidates have B2B customer success experience and a builder mindset, eager to work hands-on with complex requirements. This role promises top-tier compensation and substantial growth potential.
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$122k-181k yearly est. 5d ago
Global Community Lead: Strategy, Scale & Customer Voice
Plaud
Service advisor job in San Francisco, CA
A fast-growing AI company in San Francisco is seeking a Community Lead to drive engagement and empower a high-performing team. The ideal candidate will manage operations, synthesize customer feedback, and establish performance metrics. With a strong emphasis on collaboration across departments, this role offers opportunities to influence product development and deepen user advocacy. Join a dynamic environment that values innovation and continuous growth.
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$122k-181k yearly est. 3d ago
Customer Success Leader - AI Hiring Platform
Alex Ai
Service advisor job in San Francisco, CA
A growing AI startup in San Francisco is seeking a Customer Success Manager to own customer onboarding and act as a trusted advisor. The role involves close collaboration with Engineering and Sales, monitoring account health, and shaping customer interactions. Ideal candidates are customer-obsessed and independent, thriving in fast-paced environments. Competitive compensation, equity, and rich benefits are offered, along with a vibrant in-office culture.
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$122k-181k yearly est. 3d ago
MSSP Customer Success Lead
Drata
Service advisor job in San Francisco, CA
A leading cybersecurity company in San Francisco is seeking a Customer Success Manager focused on MSSPs. You will drive adoption of the platform, manage relationships, and ensure value-driven engagements with partners. This role requires strong communication and analytical skills, with a focus on customer success and compliance. Enjoy a flexible working environment to foster personal and professional growth, with competitive compensation in a high-impact role.
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$122k-181k yearly est. 1d ago
GTM & Customer Experience Lead
Additive Ai
Service advisor job in San Francisco, CA
A tech company specializing in document extraction is seeking a Customer Success Manager to build relationships with accounting firms and ensure their success with the AI-powered platform. The ideal candidate excels at problem-solving, communication, and has a customer-first mindset. This role offers a unique opportunity to shape customer success strategies and processes within an early-stage team.
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$122k-181k yearly est. 5d ago
Western US Customer Success Leader: Transportation Planning
Replica, Inc. 3.9
Service advisor job in San Francisco, CA
A data insights company is seeking a Customer Success Manager to strengthen relationships with transportation agencies in the Western U.S. Responsible for customer engagement, data utilization, and account growth, the role requires strong communication and problem-solving skills. This hybrid position involves user training, executive presentations, and collaboration with product teams. Ideal candidates have experience in customer success or consulting and a desire to impact public sector challenges.
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$125k-177k yearly est. 4d ago
US Corporate Tax Leader | Team & Client Mentor
Escalon Services Inc. 4.1
Service advisor job in Palo Alto, CA
A growing fintech company in Palo Alto, CA is seeking a qualified individual for a senior position requiring extensive knowledge of US corporate tax legislation. The ideal candidate will have a master's degree in Accounting or Finance, along with a relevant CPA license. This role includes team management, direct client interaction, and active review of tax deliverables, ensuring compliance and timely submissions.
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$80k-132k yearly est. 3d ago
Philanthropy CRM & Donor Data Lead
Institute On Aging 4.1
Service advisor job in San Francisco, CA
A leading healthcare organization in San Francisco seeks a Database Manager for its Philanthropy department. The role involves managing donor databases to maximize fundraising efforts, maintaining data quality, and generating analytical reports. The ideal candidate should have at least 3 years of experience with CRM software and a Bachelor's degree or equivalent experience. Competitive compensation ranges from $82,000 to $94,000 annually, with additional benefits to support employees' well-being.
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$82k-94k yearly 4d ago
Customer Success Associate
Us ENT Partners
Service advisor job in San Jose, CA
US ENT Partners helps ear, nose, and throat (ENT) practices achieve cost savings by aggregating purchasing volume to negotiate maximum discounts with manufacturers, distributors, and suppliers.
Role Description
This full-time Customer Success Associate role is located in the San Francisco Bay Area with a hybrid work model (3 days a week in office). The Associate will handle tasks such as data collection, analysis, interpretation, and communicate findings to stakeholders. This role will contribute to vendor alignment, performance tracking, and the development of actionable insights that support our member practices and internal strategic initiatives.
Qualifications
Bachelor's degree in Business, Healthcare Administration, Finance, Analytics, or related field
2-4 years of experience in a healthcare, operations, analytics, or consulting environment
Strong Excel and data visualization skills (Power BI, Tableau, or similar)
Familiarity with healthcare supply chain, group purchasing, or provider operations preferred
Strong attention to detail, project management skills, and ability to meet deadlines
Excellent written and verbal communication skills
Self-starter with the ability to thrive in a fast-paced, hybrid team environment
Why US ENT?
Joining our team means being part of a dynamic organization that values data-driven decision-making and continuous improvement. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact in the healthcare industry.
$37k-59k yearly est. 1d ago
Customer Service Representative
Azazie, Inc.
Service advisor job in San Jose, CA
About Us:
AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options.
Job Summary:
Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels.
*
Please note:
We are only recruiting local candidates at this time to accommodate an in person schedule.
The employee will come into San Jose location 4 times a week.
Schedule:
Monday - Friday, 7:30AM- 4:30PM
Responsibilities:
Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours.
Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us.
Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns.
Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively.
Competency and initiative to meet and exceed the department metrics and individual performance goals.
Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry.
Skills/Talents you have:
Analytical, problem solver and critical thinker.
Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy.
Team player that is willing to take initiative to support customers, other agents and supervisors.
Adaptability to thrive in a fast-paced ever changing work environment.
Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers.
Positive attitude with a desire to learn and share ideas in a collaborative work environment.
Clear and concise communicator within customer interactions and across different departments.
Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results.
Excellent time management skills.
Customer-focused with strong interpersonal and tech savvy skills.
Qualifications:
Customer Service Experience: 1 year (Preferred)
Fluency in English. Additional languages a bonus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application)
Experience with AI Intercom, Slack or other CRM software is a plus.
Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software.
Excellent written and oral communication skills.
Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs.
Customer-focused and can demonstrate mastery of customer service skills.
Ability to maneuver between multiple tasks.
Benefits:
100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period
Paid vacation days and sick leave
Paid Holidays + Floating Holidays
401k
Free snacks and drinks in office
Employee discount
Company engagement events
Monthly departmental CS appreciation lunches
Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision.
Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$32k-42k yearly est. 1d ago
Client Specialist - Livermore
Theory 4.4
Service advisor job in Livermore, CA
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Client Specialist is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies.
The Responsibilities:
Demonstrate strong business acumen through KPI's; partnering with the store leader to develop and support business driving strategies inclusive of analyzing available sales reports and data.
Partner with the store leader to propose events/incentives that will continue to grow the customer base, with particular emphasis on building the local market.
Ambitious; proactively seek to exceed/achieve customer expectations to secure an annual $1 million book.
Act as a Brand ambassador; an expert in product and craftsmanship.
Partner with the SSC CRM team to curate and produce client lists to ensure Tulip Influenced Sales.
Continuously seek to enhance customer journey, provide expert knowledge of brand history, product and Theory for Good commitments.
Manage client databases; ensure the team maintains constant client communication through utilizing their clienteling tools.
Resolve all client problems and complaints quickly and effectively.
Partner with SSC to drive VOS initiatives i.e. GWP & retail event marketing.
Demonstrate strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful.
Actively participate in community/store activities.
The Essentials:
5-7 years of proven experience of working in a similar position ideally for a premium or luxury brand.
Mandarin Chinese language fluency strongly preferred
KPI focused, experience of driving sales to meet or exceed commercial targets.
Dynamic interpersonal and communications skills, both verbal and written.
Highly- motivated by driving business in a fast-paced, innovative environment.
Business owner mindset with an entrepreneurial spirit; able to confidently make and suggest solutions, driving change where appropriate.
Independent work ethic, time management skills, and personal accountability.
Computer skills to operate a point of sale system, experience with teamwork is a plus.
Demonstrable experience of partnering with corporate stakeholders such as Buying and Merchandising, Communications, HR, and Finance.
Demonstrable customer management experience, able to drive clienteling initiatives and customer experiences to meet commercial expectations.
Working knowledge of (list computer programs we use and spreadsheets).
Salary range: $21/hr - $23/hr*
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Theory.com and Helmutlang.com.
Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.
$23 hourly 2d ago
Customer Experience Specialist - Auto Service
Midas International, LLC 4.1
Service advisor job in San Francisco, CA
A leading vehicle service provider is seeking a Front Line Specialist who will be the first point of contact for customers, ensuring a positive experience. The ideal candidate should possess strong communication skills and a passion for customer service. This role offers competitive pay, opportunities for growth, and a supportive team environment. Apply now to join a AAA-Approved Repair Shop known for excellence.
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$33k-40k yearly est. 1d ago
Customer Service Representative
Leotek Electronics USA LLC
Service advisor job in San Jose, CA
About LEOTEK:
We are a leading provider of high-quality LED street, area, site, and traffic signal lighting solutions. We are committed to driving innovation and sustainability through our products, services, and customer support, serving both public and commercial sectors. We are currently transitioning into an IoT solutions and Data Management Systems (DMS) provider, leveraging street lighting technology and lighting grid infrastructure as its foundation.
About The Role:
The Customer Service Rep has responsibility for pre and post sales and logistics support to Independent Sales Representatives, Distributors, and Customers, and work with Production/warehouse to communicate delivery schedules to customers, answer general Inquiries, and supporting our Business Development Managers (BDMs) in the field to achieve total customer satisfaction and build customer relationships.
What You'll Do:
Responsible for much of the order fulfillment process including but not limited to order-related information requests, communicating delivery schedule, and coordination with other departments to ensure the company provides an accurate and high standard of delivery and customer service.
Respond to high volume of inquiries via e-mail or phone from business development managers, sales representatives, and customers regarding pricing, product features, product availability, company policies, and post sales issues.
Administer and enforce policies pertaining to pricing, sales orders, freight.
Coordinate with the Credit Team to set up new customers and release on credit hold orders.
Who You Are:
Bachelor's degree or relevant experience preferred.
5+ years order fulfilment/customer service representative, and/or sales operations experience in a technical, manufacturing environment.
Experience working with sales representatives in a high-volume product environment. SAP is a plus.
Excellent written and oral English communication skills.
LEOTEK Electronics USA LLC is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
$32k-42k yearly est. 5d ago
Head of Customer Experience & Growth
Kaizen Stackup
Service advisor job in San Francisco, CA
A rapidly growing technology company is seeking an experienced Head of Customer Experience to drive go-to-market strategies and enhance customer success. This leadership role demands a strategic thinker who will develop programs to drive product launch effectiveness and team performance. Ideal candidates will have a proven track record in customer success management and strong capabilities in sales enablement and product growth. You'll be integral in shaping the company's vision and achieving business goals through collaborative efforts across departments, fostering innovation and continuous improvement.
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$21k-35k yearly est. 3d ago
Assistant Manager: Lead Shifts, Elevate Service & Growth
Taco Bell 4.2
Service advisor job in San Francisco, CA
A well-known fast food chain in San Francisco is seeking an Assistant Manager to support restaurant operations and lead team members. The ideal candidate must have at least two years of restaurant experience, be a strong leader, and have open availability. This role offers opportunities for growth within a values-driven company that prioritizes team well-being. The expected work week is 50 hours, requiring flexibility for nights, weekends, and holidays.
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How much does a service advisor earn in Sunnyvale, CA?
The average service advisor in Sunnyvale, CA earns between $28,000 and $94,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Sunnyvale, CA
$51,000
What are the biggest employers of Service Advisors in Sunnyvale, CA?
The biggest employers of Service Advisors in Sunnyvale, CA are: