TalentWealth Recruiting partners with independent wealth management firms nationwide to attract and place top-tier professionals. Our client, a highly respected independent wealth management firm in Tampa overseeing approximately $450 million in client assets, is seeking an experienced, sharp, and highly motivated Client Service Associate. This individual will provide proactive, in-office support to financial advisors and play a critical role in delivering efficient, high-quality client service within a boutique office environment.
JOB SUMMARY:
Under general supervision, this role uses skills gained through training and experience to provide proactive support to advisors and assist with efficient, quality client service. Follows established procedures to perform routine tasks, and receives general guidance and direction to perform other work with substantial variety and complexity requiring limited decision-making responsibility. Extensive contact with internal and external clients to resolve most questions and problems, and refer new or unusual issues to a higher level.
ESSENTIAL DUTIES & RESPONSIBILITIES:
This position aids in the operations of the firm by providing concierge support in our solution implementation process. Specific responsibilities include, but are not limited to:
Client Onboarding - This role will prepare new business paperwork as part of our concierge implementation process while working alongside the department lead to monitor client progression through account opening and onboarding.
Client Service: This role will respond to client service inquiries, and prepare/send/submit client service forms and requests.
Data Entry - This role will be responsible for entry and updating of client data within the company's technology systems while ensuring a high level of accuracy (ie. address changes, name updates, beneficiary details, etc).
Client File Maintenance - This role will be responsible for filing client-related materials in their appropriate cloud folder and accumulating materials in the client file for advisors' meetings with clients.
Email Support - This role is responsible for assisting the advisor in the management of email inflow, delegating messages to the team and systems as appropriate, and proofreading dictated emails in preparation for client delivery.
Team Development - All team members participate in internal meetings, and look for ways to improve current systems to share with the team.
QUALIFICATIONS:
The ideal person for this role will be one with excellent time management capabilities and exceptional communication skills. Because this is a client-facing role that prepares paperwork with our New Business & Client Services Department, meticulous attention to detail is a must.
Have at least 5 years of administrative experience with 2 years in the wealth management industry
Bachelor's degree preferred
Excellent written and verbal communication skills with strong interpersonal skills
Organized and thrives in a role with set processes and procedures
Able to work independently and in a team environment
Proficient in Microsoft Excel, Word, Outlook, and SharePoint
Able to manage and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment
Warm and friendly demeanor while handling stressful situations
Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, and spreadsheets
Uses mathematics sufficient to process account and transaction information
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year + bonus
Benefits:
401(k)
401(k) matching
Dental Insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
$60k-80k yearly 2d ago
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Customer Accounts Advisor
Aarons 4.2
Service advisor job in Tampa, FL
The salary range for this role is $14.00 to $14.75 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
$14-14.8 hourly 2d ago
Bilingual Medicaid Customer Service Representative
Leeds Professional Resources 4.3
Service advisor job in Tampa, FL
FLSA STATUS: Not-Exempt
About Leeds Resources:
At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process.
We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis.
About our Client
Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need.
The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment.
Job Qualifications:
Bilingual in English and Spanish
Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience
Successful completion of applicable background screening required
$20k-29k yearly est. 1d ago
Customer Experience Supervisor
RFID Hotel
Service advisor job in Tampa, FL
RFID Hotel is looking for a service-driven, people-focused leader to oversee our Customer Experience team at one of the largest and most-trusted suppliers of RFID key cards and credentials for hotels and resorts. This role is perfect for someone who's hands-on, thrives in a fast-paced environment, and loves creating structure, consistency, and accountability in customer operations. Your goal? To deliver world-class customer experiences that drive loyalty, efficiency, and long-term growth.
This role is both strategic and hands-on. The Customer Experience Supervisor will lead by example, working alongside the service team to manage key accounts, respond to customer needs, and continuously refine processes for scalability and excellence. You will serve as both a coach and a contributor, ensuring the team delivers consistent, high-quality service while also identifying and implementing improvements that drive efficiency and growth with hospitality-level service.
Why Join Us?
High-Impact Role: You'll have a direct influence on daily service operations and customer satisfaction.
Collaborative Culture: Work alongside a driven, supportive team that values accountability, respect, and results.
Competitive Compensation: $55K-$75K depending on experience + quarterly bonus potential.
Benefits: Health, dental, vision, paid vacation, generous 401(k) company contribution, and a culture built on service and excellence.
What You'll Do
Lead by Example: Work alongside the service team to manage daily customer inquiries, orders, and issue resolution while modeling best practices in communication and responsiveness. Provide coaching, feedback, and real-time support to ensure service excellence.
Maintain Standards: Monitor performance metrics (response time, resolution time, accuracy, etc.) and ensure the team meets established KPIs and SLAs.
Handle Escalations: Serve as the primary point of contact for elevated or sensitive customer issues, resolving them quickly and professionally.
Coach & Develop: Conduct one-on-one check-ins, performance reviews, and ongoing training to strengthen communication, product knowledge, and consistency.
Ensure Process Adherence: Uphold and refine SOPs for customer communications, order processing, returns, and issue resolution. Identify process gaps and collaborate with leadership to implement improvements that increase efficiency and customer satisfaction.
Partner Across Departments: Collaborate closely with Sales, Operations, and Production to ensure customers receive accurate information and timely support.
System Oversight: Help manage CRM and ticketing tools (Zendesk, NetSuite, or equivalent) - ensuring data accuracy and efficient workflow routing.
Identify Improvements: Track common service issues or process gaps and recommend operational enhancements to improve customer experience and internal efficiency.
Support the onboarding and training of new team members as the department grows.
What You Bring
3+ years of experience leading or supervising customer service or account support teams.
Strong leadership presence - calm under pressure, solution-oriented, and empathetic.
A hands-on leadership style with the ability to guide others while actively contributing to daily operations.
Excellent communication and conflict resolution skills.
A customer-first mindset focused on responsiveness, ownership, and long-term satisfaction.
Solid understanding of CRM, ticketing, and workflow management tools.
Proven ability to track metrics and drive performance improvements.
Passion for hospitality, service, and delivering exceptional customer care.
Must live within commutable distance to Tampa, FL (33619).
Be the Heart of Our Guest Experience
If you're a customer-centric leader who thrives in high-energy environments and believes that world-class service is a strategic differentiator, we want to hear from you.
All offers of employment are based on the successful completion of a pre-employment background check, drug screen and reference check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice.
$18k-33k yearly est. 4d ago
Dispatcher Field Service
Mi Windows and Doors 4.4
Service advisor job in Tampa, FL
Dispatcher - Window and Door Field Service in Tampa, FL.
Schedule: Monday thru Friday from 7:30 to 4:00 ;
Compensation Range: $ - $ (depending on experience)
As a Dispatcher - Window and Door Field Service, at PGT Innovation (Part of MITER Brands) you'll play a key role in coordinating service technicians and ensuring timely, efficient, and high-quality service delivery. You'll manage scheduling, communication, and logistics to support our commitment to customer satisfaction and operational excellence.
Join MITER BrandsTM - Where Innovation Meets Craftsmanship. MITER BrandsTM is more than a window and door manufacturer-we're shaping the future of residential living. As the powerhouse behind trusted names like Milgard, MI Windows & Doors, and PGTI, we're one of the nation's largest suppliers of vinyl windows and patio doors, with state-of-the-art facilities across the country.
Responsibilities
Receive service requests from processors and determine technician needs.
Scheduling appropriate service techs and coordinate multi-tech jobs.
Open service lists, prioritize older and urgent cases, Logistics Planning Map service locations and communicate availability to customers.
Communicate with techs regarding job outcomes, site issues, and part orders.
Monitor techs' time off, redirected time, and cross-area support.
Request parts, close services, and balance workloads across teams.
Identify root causes and prioritize tasks effectively.
Qualifications
Strong organizational and communication skills
Proficiency with Outlook and scheduling tools
Ability to work independently and collaboratively
Office-Based Frequent sitting, walking, and standing in a typical office setting.
Manual Dexterity Regular use of hands and fingers for office equipment.
Communication Oral and auditory capacity for phone and in-person interactions.
Attendance Consistent daily presence required to maintain service levels.
What We Offer
Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
- Three comprehensive Medical plan options
Prescription
Dental
Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO) and paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Legal Insurance
- Identity Theft Protection
- Pet Insurance
- Team Member Discount Program
- Tuition Reimbursement
- Yearly Wellness Clinic
MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
$29k-35k yearly est. 1d ago
Customer Service Representative
Bakemark 4.4
Service advisor job in Tampa, FL
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently located across the U.S.
At BakeMark we appreciate our employees and their families and offer competitive pay and a full suite of benefits:
Competitive Compensation
Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
401K (generous retirement benefits) with a Company Match
Paid Holidays and Paid Time Off
SUMMARY:
Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Download PSP orders into NDS system after review and correction of ROE Edit List.
When necessary, manually enter orders into NDS or PSP system.
Reviews and corrects Order File Status Report. Transfers order file for routing.
Notify customers or sales reps. of customer item “outs”.
Ensures COAs, and Spec Sheets are provided to Customers as necessary.
Daily invoicing of credit memos.
Credit and Collections Answers telephone and direct calls to appropriate person.
Research customer, Sales Rep and BAKEMARK Affiliate inquiries.
Back up to Will-Call and other positions as directed by Supervisor.
Provide Sales Representative vacation relief.
Files documents as directed.
Assist Office Supervisor with back-office duties as needed, such as cash handling and NDS data input.
Treat all customers both externally and internal with dignity and respect.
Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
Other duties will be assigned as needed to meet company goals and objectives.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, based on race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
$21k-31k yearly est. 2d ago
Customer Service Representative
Dexian
Service advisor job in Bradenton, FL
Title- CSR- Customer Service
Duration- 6 Months(Contract to Hire)
Pay Range- $20-21/hr on W2
Key Attributes:
Outstanding communication skills
Strong problem-solving abilities
Strong time management
Accountability and integrity
Adaptability
Willing to learn
A Customer Service Representative (CSR) is responsible for interacting with customers to provide information in response to inquiries, address complaints, and resolve issues. Their role is critical in maintaining customer satisfaction and loyalty.
Notes from manager 10/15
On site in beginning 5 days then 4 days after prove themselves
3 years experience or 1 year if they are incredibly enthusiastic, on Stacie's staff
BG Industry doesn't matter, prefer someone who has basics of excel, excel filter, organization, common sense
OR if they are willing to learn it OK
GED is fine
Lot of processing information and learning job, no following manual etc.
Day to day: all around cross functional position, order entry functions, RMA, CSR functions
Moving the staff personal agent, ability to adapt, separating to new company, need to be fluid and adapt with them to flex and read between lines
Just promoted someone to lead who was there after 2 years - converting him to 1 year anniversary about aptitude and leadership potential, move them up, promote based on performance and grow with business
First round - teams
Then second round if needed
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status
$20-21 hourly 2d ago
Customer Service Representative
Corps Team 4.0
Service advisor job in Sarasota, FL
Our client, a water technology provider, is seeking a Customer Service Representative for a 6+ month contract opportunity located in Sarasota, FL. This role is hybrid.
The Utility Service Temporary Customer Support role provides administrative and operational assistance to the utility services team. This position supports daily service operations through accurate data entry, scheduling, invoicing, and documentation. The ideal candidate is detail-oriented, organized, and works well in a team-focused environment.
Key Responsibilities:
Create and process Bills of Lading (BOLs) accurately and in a timely manner
Invoice customers and ensure billing accuracy
Enter and maintain load schedules within the internal scheduling calendar
Enter requisitions (reqs) into SAP and other internal systems
Review documentation for accuracy, completeness, and compliance
Support team members with general administrative and service-related tasks
Maintain organized records and assist with operational coordination as needed
Qualifications:
High school diploma or equivalent required
SAP experience preferred but not required
Strong attention to detail and accuracy
Solid math skills with the ability to handle calculations and billing data
Ability to work collaboratively as a team player
Strong organizational and time-management skills
Basic computer proficiency and ability to learn internal systems
Pay Rate- $21.00- $25.00/hour
$21-25 hourly 4d ago
Customer Success Coordinator
Ourvita
Service advisor job in Largo, FL
Ourvita is the largest Europe-based CDMO for food supplements, with a strong global presence. Backed by over 3,000 dedicated professionals worldwide, we pride ourselves on a customer-centric approach and a culture built on expertise, resilience, service quality, and consumer insight - working together to create innovative and impactful solutions. Our vision is to make high-quality health and medical products accessible whenever and wherever they are needed, transforming lives and advancing healthcare globally. Through our commitment to development, distribution, and strategic partnerships, we strive to deliver excellence across the entire value chain. We are currently seeking a skilled and experienced Customer Success Coordinator to join our team and contribute to this mission.
Schedule:
Monday to Friday, core business hours
The Customer Success Coordinator will be responsible for oversight of customers' orders from receipt to delivery of products and will work cross-functionally in support of the customer to ensure promises are delivered. This role ensures accuracy, timeliness, and customer satisfaction by handling order entry, shipment coordination, and communication with internal teams and customers.
Your responsibilities will include:
Order entry of incoming purchase orders, deliveries, collaborating with supply chain ensuring on-time fulfillment and quality standards to meet customer's expectations.
Communicate directly with customers and internal teams regarding order status, changes, and issues
Track customer order patterns vs expected demand, forecasts and historical.
Maintain up to date shipping guidelines and locations.
Participate in customer meetings to discuss order status, forecasts and schedule improvements.
Utilize data tools and customer portals for purchase orders, communications and provide reporting which will further develop company and customer objectives.
Participate in design and execute customer surveys.
Assist in training to support various roles within the sales team.
New Product Introduction bridge - support Project Management team thru production points at launch.
Represent Customer Success in operational and planning meetings.
Other Duties and Responsibilities:
Understand and adhere to Good Manufacturing Practices.
Safety Protocol:
Stop any observed unsafe acts and obey facility safety rules and procedures.
Correct or report any observed safety hazards.
Support safety policies and programs.
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as deemed necessary from time to time.
Qualifications:
Education / Experience / Certifications:
Associate's degree in business or related field preferred.
Two years of experience in customer service, preferably within a manufacturing environment.
Equivalent combination of education and/or experience may be considered.
Skills Required:
Capable of interaction at all levels of the organization
Ability to multi-task and adapt to a changing and fast paced environment.
Effective communication skills and ability to inspire collaboration and teamwork.
Excellent organizational and time management skills
Proficiency in Microsoft Office suite
Problem-solving aptitude and creative thinking ability
Ability to work independently and as part of a team
Flexibility - ability to react and respond positively to changes in priority and workload
Accurate with excellent attention to detail
Experience with CRM systems
At Ourvita, we are committed to providing our employees with a supportive and engaging work environment that fosters growth and development. We offer competitive market pay, annual bonus, and a benefits package including:
Medical, Dental, and Vision coverage
Basic Life, Accidental Death and Dismemberment (AD&D), Short Term Disability (STD) and Long-Term Disability (LTD) benefits at no cost to employees
Retirement Plan 401(k) match
Holiday pay and Paid Time Off (PTO)
Opportunities for advancement
Fitness discounts
Tuition Reimbursement
If you are a motivated and skilled Customer Success Coordinator with a passion for excellence, we encourage you to apply today and join our dynamic team at Ourvita.
$33k-44k yearly est. 1d ago
Front Counter- Customer Service
Sun Country Cleaners
Service advisor job in Belleair Bluffs, FL
Customer Service
Hours: 1:00 PM- 7:00 PM Monday - Friday & every other Saturday 9AM-3PM
Paid Weekly
Bonus Opportunities
Paid Time Off (PTO)
Paid Holidays
Health Insurance available
& Duties: (Included but not limited to:)
Your position is to be a friendly greeter.
You will detail in their garments to ready to send to the processing facility.
Upon the garments return from the processing facility simply check the order and rack the order onto the conveyor.
Customer service: Be a CUSTOMER PLEASER by welcoming customers
Paying Attention to Details while detailing in, racking (loading) and handling customer orders.
Communicate in a positive manner.
Be KIND and RESPECTFUL to your customers and team
Be PROACTIVE as a resolver with follow through in a professional manner should any issue arise.
Basic Daily Computer use
Be ORGANIZED and maintain a clean environment
Be Reliable and Dependable .
Be TRUSTWORTHY
Be Self- MOTIVATED
Requirements
Personal Requirements:
Be Kind and Caring
Ability to use a computer
Able to communicate customers request to the processing facility
Able to be self motivated, detail oriented
Able to stand, bend & lift
Be a team player on this award winning team
Disclaimer Statement: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type.
Salary Description $15.+/hr
$26k-34k yearly est. 60d+ ago
Service Advisor - CAT Rental Store
Ring Power 4.5
Service advisor job in Sarasota, FL
Main Duties & Responsibilities
Primary Job Role Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
The primary function of the Shop ServiceAdvisor is to work with the immediate Supervisor in assigning and supervising technicians. The ServiceAdvisor is to set the best possible standards in all duties given him by the Foreman and to help the Foreman in all training, testing and evaluations. The Shop ServiceAdvisor is to be the working leader of personnel in assigned work area.
Responsible for scheduling, supervising and developing shop technicians. Ensuring Technicians are aware of Safety requirements know their job assignments prior to shift start.
Establish procedures for troubleshooting and diagnosing. Ensure repair processes are followed at all times and all safe work practices are adhered to. Assist Shop Technicians in the proper diagnosis of difficult problems.
Schedule and conduct bi-monthly Toolbox Safety Meetings on relevant topics, copy of attendants list documented and saved.
Effectively coordinate service work flow job assignments to shop technicians. Maintain a high level of quality for all repairs on machines and components to ensure no faulty work leaves shop.
Communicate effectively with internal and external customers as well as all Technicians. Customer is immediately notified of additional repairs deemed necessary, but not included in the estimate and/or work order. Ensure all open work orders are reviewed daily to assure no work order is open more than three days without just reason.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Resource Management: Manages resources through effective schedules and budgets for people, projects, equipment, and supplies. Plans so that the right resources are assigned to the right tasks. Assigns and manages assets in a manner that supports an organization's strategic goals. Effectively and efficiently allocates all human, financial, and material resources to meet business objectives.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Company Overview
In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.
Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano and Miami. Ring Power also has eight facilities outside of Florida - Rhode Island, New Jersey, the Carolinas, Georgia, Texas and California - to serve the needs of other specialized industries and customers.
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Currently, more than 2,000 employees at 26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.
Qualifications
Education and Experience
Formal Education High School diploma or GED
Experience 3-4 years
Required / Credentials
Completed all required training curriculum to be designated a ServiceAdvisor.
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Moderate level capability in the use of a computer, Microsoft Office products and relevant Dealer software programs.
Not Required but Highly Desired Criteria
Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
Updating of Knowledge
Job requirements frequently change requiring re-training once or more per year.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
Problem Solving Job requires complex problem solving ability with little guidance. Independent research and analysis are sometimes required to develop solutions.
Creativity Job requires creativity as part of carrying out daily activities. New approaches are encouraged.
Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.
Working Environment
Stress Load Regular exposure to these stresses (20-80% of the time).
Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work.
Work Schedule Work is scheduled during regular business hours with frequent requirements to work nights, holidays and weekends.
Organizational Impact
A person's performance in this job has significant immediate impact on expense, efficiencies or achievement of overall department and company objectives.
Supervisory Responsibility
Job involves a first level leader, responsible for team members only - no subordinate Supervisors / Managers)
Physical Demands
· "NA": Not Applicable
· "O": Occasionally - (up to 3 hours/day)
· "F": Frequently - (3-6 hours/day)
· "C": Constantly - (6-8 hours/day)
F: Climbing
O: Balancing
O: Stooping
F: Kneeling
F: Crouching
O: Crawling
F: Reaching
C: Standing
F: Sitting
F: Walking
O: Feeling
F: Fingering
F: Grasping
O: Repetitive Motion
C: Talking
C: Hearing
F: Pushing - Up to 25 lbs.
F: Pulling - Up to 25 lbs.
F: Lifting - Up to 25 lbs.
O: Pushing - 26-50 lbs
O: Pulling - 26-50 lbs.
O: Lifting - 26-50 lbs.
O: Pushing - Over 50 lbs.
O: Pulling - Over 50 lbs.
O: Lifting - Over 50 lbs.
Environmental Conditions
· "NA": Not Applicable
· "O": Occasionally - (up to 3 hours/day)
· "F": Frequently - (3-6 hours/day)
· "C": Constantly - (6-8 hours/day)
C: Inside conditions: Protection from weather but not necessarily from temperature change.
O: Outside environmental conditions: No effective protection from weather.
O: Extreme cold: Temperatures below 32 degrees for periods of more than one hour.
F: Extreme heat: Temperatures above 100 degrees for periods of more than one hour.
O: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level
O: Vibration: Exposure to oscillating movements of the extremities of whole body.
O: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
O: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation.
O: Oils: There is air and/or skin exposure to oils and other cutting fluids.
O: Air particulates / contaminants: the worker is required to wear respirator.
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
Not ready to apply? Connect with us for general consideration.
$49k-60k yearly est. Auto-Apply 15d ago
Full-Time Service Advisor
Sarasota Ford 4.4
Service advisor job in Sarasota, FL
SARASOTA FORD is seeking a Top Performer to join our Award Winning Service team. We are looking for a Highly Motivated, Self-Starting Team Player! Experienced Advisors can expect to make $80-$125k+ per year. Our Team is the reason why Sarasota Ford has been voted 'Best Places to Work' year after year.
We will provide you the tools to maximize your success.
Our Department features:
* 2 Advisor Assistants and 1 Cashier
* World Class Amenities for our customers while they wait
* Café serving fresh breakfast, lunch and snacks
* Movie Theater
* Relaxation room with Hydro-massage chairs
* 100 Car Loaner Fleet
* Pick-up and Delivery service
* Mobile Service
YOUR INDUSTRY LEADING EMPLOYEE BENEFITS INCLUDE:
* Medical, Dental, and Vision Insurance*
* Long and Short-Term Disability Insurance*
* 401(k) Retirement Plan INCLUDING Employer match!
* Paid Holidays*
* One Week Paid Flex time off*
* One Week Vacation pay after 1 year
* Employee recharge center
* EAP and Tele-Medicine available day 1
* Life Insurance policy*
* after 90 days of employment
Requirements
* Greeting customers and creating repair orders
* Cataloging customers concerns and comments
* Translating customers' repair problems into standard repair terminology
* Explaining repairs to customers
* Estimating the cost and time needed for repairs
* Staying in close contact with customer during repair
* Handling customer complaints
$80k-125k yearly 7d ago
Service Advisor
Lakeland Chrysler Dodge Jeep 3.8
Service advisor job in Lakeland, FL
* Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
* Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
* Ensure the daily inventory of technicians' time is consistently sold to service customers.
* Distribute work between technicians efficiently.
* Answer technical questions about vehicle problems, warranties, services, and repairs.
* Maintain Customer Satisfaction scores at or above company standards.
* Assist in diagnosing vehicle problems; order parts and tools as necessary.
* Oversee administration of warranty claims as well as training and supervising of service department employees.
* Set schedules and assigns tasks to service department employees.
* Reinforces company policies and adheres to company standards.
* Encourages compliance with applicable laws and regulations.
* Maintain good working relationship with factory(s) and foster positive employee relations.
* Collaborate with upper management to make service department hiring and discipline decisions.
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experie...Lakeland Chrysler Dodge Jeep, Lakeland Chrysler Dodge Jeep jobs, careers at Lakeland Chrysler Dodge Jeep, Auto jobs, careers in Auto, Lakeland jobs, Florida jobs, General jobs, ServiceAdvisor
$58k-84k yearly est. 60d+ ago
SERVICE WRITER
Genesis of Tampa
Service advisor job in Tampa, FL
Job Description
This is For a newly opening car dealership in TampaFL!
Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records
Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
• Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
• Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
• Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
• Maintains automotive records by recording problems and corrective actions planned
• Updates job knowledge by participating in educational opportunities; reading manufacturers' publications
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Other duties as assigned
$32k-51k yearly est. 22d ago
Court Service Specialist-13886
Hillsborough County 4.5
Service advisor job in Tampa, FL
Performs advanced administrative and clerical duties related to consistently processing and maintaining legal court records including customer service, courtroom, and cashiering duties for several court types.
STARTING SALARY: $22.50 hourly/ $46,800 annually
CORE COMPETENCIES
Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service
Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve
Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations
Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals
JOB SPECIFIC COMPETENCIES
Knowledge of general office policies, procedures and practices.
Knowledge of English grammar and spelling, and arithmetic.
Knowledge of the court system, legal terminology, and organizational skills, as well as the ability to perform a variety of administrative duties.
Knowledge of counterfeit bill detection procedures.
Ability to demonstrate proficiency at interpreting statutes, rules, Administrative Orders, and requirements related to several court types.
Ability to work under stressful conditions including contact with individuals involved in emotional and traumatic situations.
Ability to work under pressure with specific timelines and mandated state and/or agency standards.
Ability to work independently in the absence of supervision.
Ability to exercise a high degree of judgment, tact, and diplomacy.
Ability to use various computer systems, software, and office equipment.
Ability to exercise excellent communication skills, both oral and written.
Ability to perform accurate computations and verifications of data.
Ability to handle restricted, sensitive, and confidential information.
Ability to support the departments/agency's goals and visions.
Ability to work prolonged hours when required.
Ability to establish and maintain effective working relations with government officials, other employees, and the public.
REPRESENTATIVE DUTIES
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below. Initiates, processes, and maintains a complete and accurate record, using the case management system and established division procedures; maintaining confidentiality of information learned or acquired as part of position.
Initiates, processes, and maintains a complete and accurate record, using the case management system and established division procedures; maintaining confidentiality of information learned or acquired as part of position.
Provide courteous and efficient service to all in person, email and phone customers; is approachable, helpful and personable; and answers questions knowledgeably and with patience.
Learns and gains proficiency with and adheres to statutes, rules, Administrative Orders, and requirements.
Participates in cross training initiatives to acquire knowledge and skill sets to support efficient functioning of multiple court types.
Responsible for training co-workers on multiple court types.
Process court dockets, administers oaths, process orders, and perform other duties as required for adherence to court procedures for multiple court types.
Acts as cashier in multiple systems and processes payments including cash, money orders, credit cards, checks such as personal, business, or government checks more than 50% of the time.
Performs daily reconciliation.
Audits account and performs quality control of court records.
Receives and reviews incoming documents for conformity with appropriate rules, practices, and court requirements
Process new cases and subsequent pleadings. Reviews for proper statutory requirements and financials.
Process warrants, summons, subpoenas, and driver's license suspensions according to procedure/instruction.
Performs data entry, advanced research and redaction of court records for prolonged periods.
Develop standard operating procedures to improve quality of service, productivity and efficiency.
Researches, collects, organizes and evaluates information to produce a work product that provides consistent results.
Tracks and maintains records and assists in the preparation of statistical and other departmental reports.
Participates in special projects when assigned by leadership.
May be required to work overtime, weekends and holidays depending on responsibilities and staffing needs.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Graduation from High School or a GED Certificate, one (1) year of experience in the processing, preparing or reviewing of any type of legal document and one (1) year of cashiering or customer service experience.
PHYSICAL DEMANDS
The work is sedentary and requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects; may also require repetitive motion, speaking, and visual acuity.
WORK ENVIRONMENT
Work is performed in a dynamic environment that requires sensitivity and responsiveness to changes that include goals, priorities, and needs of the organization and position.
JOB CLASS
Classified - An employee who is appointed to a full-time classified position (including reduced hour position) and not identified as an unclassified employee. Classified employees obtain appeal rights upon successful completion of their initial probation.
CAREER PATH
Court Service Specialist
Senior Court Service Specialist
Supervisor
Manager
Director
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
$46.8k yearly Auto-Apply 1d ago
Full Time Service Support Consultant
Nuvision 4.3
Service advisor job in Saint Petersburg, FL
Benefits:
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Opportunity for advancement
Training & development
Are you passionate about creating exceptional customer experiences? Do you thrive in fast-paced environments where problem-solving and communication are key? We're searching for an energetic and dedicated Service Support Consultant to join our dynamic team. If you're driven, enthusiastic, and ready to make an impact, we want YOU!
Why You'll Love Working with Us
Competitive Pay - Earn $45,000 - $60,000 annually, based on experience and performance, with merit-based rewards.
Performance Bonuses - Get rewarded for your hard work and results.
Growth Opportunities - Advance your career in a growing company with a proven track record.
Flexible Schedule - Enjoy work-life balance with a Monday-Friday schedule and occasional Saturdays (9:00 AM - 3:00 PM).
Fun Work Culture - Join a supportive team that celebrates successes with company parties and camaraderie.
Comprehensive Benefits - Employee discounts, profit sharing, and training & development programs.
What You'll Do
Be the friendly first point of contact for customers, providing information, answering inquiries, and ensuring exceptional service.
Assist with scheduling, managing orders, and resolving issues quickly and efficiently.
Handle challenges with a positive, problem-solving mindset, ensuring 100% customer satisfaction.
Educate customers about our services, fostering long-term relationships and trust.
Collaborate with a team committed to achieving company goals and maintaining our reputation for excellence.
What We're Looking For
Excellent Communication Skills: You're confident, clear, and professional when interacting with others.
People-Centered Attitude: You enjoy connecting with others and making their day better.
Problem-Solving Ability: You approach challenges with creativity and optimism.
Team Player: You thrive in a collaborative environment and enjoy working toward shared goals.
Ambition to Grow: You're eager to learn and develop professionally in a supportive environment.
Who We Are
Here at
Clearwater Solutions,
we partner with leading automotive industry giants to help them expand and grow. Over the past year, our Community Engagement Team has been instrumental in increasing our clients' consumer base, driving revenue, and delivering exceptional customer experiences. Our team's dedication and innovation are the foundation of our success-and we're excited to bring on new talent to continue our mission.
Ready to Join Our Winning Team?
If you're ready to take the next step in your career, we'd love to meet you! Apply today to be part of a company where your contributions are valued, and your potential is limitless. Compensation: $45,000.00 - $60,000.00 per year
$45k-60k yearly Auto-Apply 60d+ ago
Service Specialist - No Nights, Weekends, or Holidays!
Power Design 4.6
Service advisor job in Saint Petersburg, FL
…
Are you looking to continue your career path in hospitality and also have your nights, weekends, and holidays free? We've got the best of both worlds! The Power Design Surge Café is seeking a Café Service Specialist / Barista to join our growing team.
While working at the on-campus café at our corporate headquarters in sunny St. Pete, you will play a pivotal role in helping keep our culture fueled by building relationships with our PDI guests and serving items to keep their body and mind balanced. We are seeking candidates who can work in an evolving environment and deliver our "PlusONE" raving-fan customer service experience to the PDI Family. Apply today!
position details/responsibilities …
Be a front-facing ambassador of the Surge café and PDI culture.
Make and serve coffee/espresso drinks, smoothies and beverages in a timely manner.
Deliver and set up catered events for campus functions.
Partner with marketing on new and exciting café specials.
Replenish condiments, beverages and supplies as needed.
Assist with food and beverage services, assisting café team where needed.
Perform closing tasks and daily cleaning duties to preserve the café environment as safe, clean, and inviting.
here's what we're looking for …
At least 2-5 years of experience working in a field within the hospitality and service industry.
Excellent customer service skills, including patience and a friendly demeanor.
Engaging and outgoing personality to build relationships and ensure customer satisfaction.
Ability to multi-task, prioritize, and problem-solve while ensuring a “customer first” mentality.
Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth.
some of our benefits…
Power Design has national health and dental plans, and we also offer life insurance and short and long term disability plans. You'll receive paid vacations and holidays as well as national discount programs for everything from movie tickets to flowers, rental cars, phones and vehicles! We also offer a 401(k) retirement plan as well as incentive and recognition programs. Relocation opportunities may also be available!
$52k-71k yearly est. Auto-Apply 60d+ ago
Commercial Services Specialist II (Manheim)
Cox Enterprises 4.4
Service advisor job in Tampa, FL
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description:
This position will be responsible for the Closed Sale for Ford Motor Credit.
This position is responsible for the accurate and efficient preparation of vehicles for sale by coordinating the required paperwork and performing data entry of vehicle information. The Commercial Services Specialist ensures that an accurate and complete computerized and physical inventory of customer vehicles is established, and maintains and updates the inventories on a continuous basis in order to assign and prepare vehicles for the sale as required by Ford Motor Credit.
What You'll Do:
* Perform data entry of required information in the AS 400 system of vehicle identification number (VIN), and other descriptive information.
* Manage account relationships, maintaining effective communications and ensuring customer requirements are met.
* Maintain vehicle files; verify title information; log in titles when received; create and file in folders. Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account.
* Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system.
* Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems.
* Mail out sale packages the day after sale.
* Pull and update consignment inventory information of vehicles transmitted by customer. Investigate transmission errors. Verify vehicle eligibility for the sale and provide customer with inventory reconciliation report.
* Communicate with Transportation department in order to arrange required transportation or obtain information including transportation condition reports, bills, etc. Pull transmitted transportation charges as needed.
* Establish customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded.
* Seek floor price information from account representative and enter it into computer system.
* Review, enter, and update vehicle condition report information in the computer system. Pull and print electronic condition reports. Provide customer with copies as necessary.
* In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.
* Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representative when the information is missing or problems occur.
* Communicate with accounting department in order to balance the sale and perform post-sale invoicing for accounts receivable as needed.
* Maintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing records.
* Communicate with Online Operations department in order to prepare assigned vehicles for online programs.
* Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management.
Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
OR 5 years' experience in a related field.
* Ability to work in a fast-paced environment, receptive to change and able to multitask.
* Prior clerical or administrative experience required.
* Proficient in Microsoft Excel required.
* Commitment to providing excellent customer service required.
* Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).
* Ability to sit or stand for prolonged periods of time.
* Communications and Organizational skills required.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$19.6-29.4 hourly Auto-Apply 32d ago
Customer Accounts Advisor
Aarons 4.2
Service advisor job in Largo, FL
The salary range for this role is $14.00 to $14.50 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
$14-14.5 hourly 2d ago
Customer Service Representative (CSR)
Dexian
Service advisor job in Bradenton, FL
We are seeking a dependable and adaptable Customer Service Representative to join a growing customer service team in Bradenton, FL. This role is ideal for someone who thrives in a fast-paced, evolving environment and can manage multiple responsibilities beyond traditional customer service.
The position requires strong communication skills, sound judgment, and the ability to learn new processes without relying on rigid manuals. The right candidate will be comfortable handling customer interactions, operational tasks, and cross-functional coordination while maintaining accuracy and professionalism.
This role begins fully onsite (5 days per week). After demonstrating strong performance and accountability, the schedule transitions to a hybrid model (4 days onsite).
Key Responsibilities
Handle inbound and outbound customer communications via phone and email
Respond to customer inquiries regarding orders, products, and account information
Perform order entry, returns processing (RMA), and shipment tracking
Troubleshoot issues and resolve customer concerns efficiently
Escalate complex issues to appropriate internal teams when necessary
Maintain accurate documentation of customer interactions and transactions
Work cross-functionally with internal teams to ensure timely resolution
Adapt to evolving processes, systems, and business needs
Qualifications
High school diploma or GED required
1-3 years of customer service experience (industry background not required)
Strong verbal and written communication skills
Basic computer proficiency; familiarity with Excel (filters, data organization) preferred
Ability to multitask, prioritize, and manage time effectively
Willingness to learn new systems and processes
Ideal Candidate Profile
Highly adaptable and comfortable in a changing environment
Strong problem-solver who uses common sense and sound judgment
Accountable, dependable, and takes ownership of responsibilities
Comfortable processing large volumes of information without step-by-step instructions
Team-oriented with the ability to work across functions
Motivated to grow within an organization that promotes based on performance and potential
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations wodwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
How much does a service advisor earn in Tampa, FL?
The average service advisor in Tampa, FL earns between $28,000 and $84,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Tampa, FL
$49,000
What are the biggest employers of Service Advisors in Tampa, FL?
The biggest employers of Service Advisors in Tampa, FL are: