Pharmacy Service Consultant
Service advisor job in Framingham, MA
Northeast Pharmacy Service Corporation is hiring!
Pharmacy Service Consultant - Connecticut & Rhode Island
NPSC is seeking a responsible, motivated, and self-driven professional to join our team as a Pharmacy Service Consultant. This role is ideal for someone energized by relationship-building, problem-solving, and supporting independent pharmacies in a rapidly evolving marketplace.
Essential Responsibilities
Visit network pharmacies regularly to build relationships, assess needs, and provide on-site support.
Collaborate closely with pharmacies operating in the retail setting.
Support existing participating pharmacies and actively recruit new locations to join the network.
Assist with wholesaler and vendor partnership opportunities.
Provide guidance to store owners on marketplace trends, business changes, and promotional strategies.
Learn, understand, and support the implementation of new pharmacy services (e.g., immunizations, compounding, clinical offerings).
Develop service-oriented solutions to challenges and share insights with internal team members.
Required Qualifications
Bachelor's degree, preferably with experience in marketing or sales.
Excellent verbal and written communication skills, with the ability to gather, analyze, prioritize, and relay information effectively.
Professional, confident demeanor.
Proficiency with basic computer tools including Microsoft Word, internet navigation, and email.
Ability to maintain confidentiality with customers, vendors, and business partners.
Valid driver's license and reliable transportation.
Preferred Experience
Candidates with industry-related experience are strongly encouraged to apply, including backgrounds in:
Pharmacy
Pharmacy technician
Retail wholesaler sales or service
Relationship management
Client Services Associate
Service advisor job in Newton, MA
BAYADA Home Health Care is seeking a full-time Client Services Associate to join our Auburndale, MA Pediatrics home care team. Through hands-on experience, Client Services Associates at BAYADA learn all aspects of managing and growing a caseload and recruiting staff in order to become a Client Services Manager.
Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career and learn the business? We're BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities:
Focused on assisting the manager in delivering and coordinating client services
Support the team with onboarding new hires and maintaining employee personal files and compliance.
You'll help lead field staff in providing quality home care while increasing your office's caseload through long-term relationship building with clients, referral sources, payors and community organizations.
Sharing responsibility for your team, you'll develop communicative relationships with them while managing scheduling and maintain effective fiscal management by monitoring metrics (gross margin, overtime, unfilled hours, etc.).
Qualifications:
Four year college degree (prior health care, home care and recruiting experience a plus)
A demonstrated record of strong interpersonal skills and goal achievement
Ambition to grow and advance beyond current position
Strong PC and communication skills (including solid phone marketing & data entry ability)
Competitive compensation package:
Salary range: $44,000- $46,000 based on experience.
Why you'll love BAYADA:
BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
Award-winning workplace: proud to be recognized by
Newsweek's Best Place to Work for Diversity
Newsweek's Best Place to Work for Women
Newsweek's Best Place to Work (overall)
Newsweek's Best Place to Work for Women and Families
Glassdoor Best Places to Work
Forbes Best Places to Work for Women
Weekly pay
Work life balance: Monday-Friday 8:30-5pm hours
AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence.
Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more.
Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more.
Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more
Check out our blog:
Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
To learn more about BAYADA Home Health Care benefits,
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here .
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
STIPEND OPPORTUNITY: Compensatory Services Saturday Program -Paraprofessional (SY25-26)
Service advisor job in Boston, MA
Title: Stipend Opportunity: Compensatory Services Saturday Program - Paraprofessional (SY25-26) Report: Reports to Deputy Director of Programs or their designee Periodically due to unforeseen circumstances, a BPS student does not receive the services that are outlined in their individualized education program (IEP). When this occurs, a district special education team determines if these, and how much of these, services need to be provided to the student.
General Description and Goals:
Paraprofessionals will assist teachers in providing an innovative, high quality education program designed to meet the needs of the children in the Boston Public Schools. Paraprofessionals will work with compensatory services staff to create an educational environment in which quality and continuity are key factors in educating the students of the Boston Public Schools.
Responsibilities
* Supports direct instruction to children individually, in small groups, and in classroom settings
* Provides assistance with classroom activities.
* Prepares instructional materials.
* Assists in classroom set up and clean up.
* Manages individual and classroom behavior, using prescribed approaches.
* Supervises students on field trip activities.
* Performs other related duties as requested by the Compensatory Services Team/OSS department designee.
Qualifications - Required:
* Current BPS employee
* Education: High School Diploma or GED.
* Forty-eight (48) Credit Hours of College Coursework or an Associate's Degree, or a passing score on one of the two following Formalized Standardized Assessments: ParaPro Assessment (**************************** or WorkKeys Certificate of Proficiency for Teacher Assistants (*************************************************
* Minimum of two years experience working with young children.
* Current authorization to work in the United States - Candidates must have such authorization by their first day of employment
Qualification - Preferred:
* Associate's or Bachelor's Degree.
* Certification as a teacher or license as a social worker.
* BPS values linguistic diversity and believes that candidates who speak another language bring added value to the classroom, school, and district culture and diversity. BPS is particularly interested in candidates who are fluent in one of BPS' official languages:Spanish, Creole (Cape Verdean), Creole (Haitian), Chinese, Vietnamese, Portuguese, & Somali.
Terms: BTU, Paraprofessional hourly rate, $37/hour
The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.
CSA Family Partner
Service advisor job in New Bedford, MA
Job Details 3057 Acushnet Ave - New Bedford, MA High School/GED $19.00 - $22.50 HourlyDescription
Under the supervision and direction of the Senior Family Partner, the Family Partner is responsible for support and advocacy to parents/caregivers, and facilitation of peer support groups for caregivers. They are directly responsible to the Senior Family Partner and to the Program Director of the Community Service Agency.
Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.
$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)
Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.
Job Responsibilities & Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Assist the family in understanding the scope and services of the CSA and the family's roles and responsibilities in the program.
Engage the parent/caregiver in home and community resources designed to address one or more goals on the youth's treatment plan or ICP
Teach parent/caregiver how to network/link and secure necessary community resources and treatment providers. Provide home and community mentoring and education to the parents/caregivers in order to enhance problem-solving, parenting effectiveness, and communication.
Participate in child's Individual Care Planning Team (ICP) by developing clear and outlined goals. Working in collaboration with the family, the family partner supports the creation of a family vision, that is used as a centerpiece for the youth's treatment plan.
Support the family by modeling/educating families on accessing community resources.
Maintain regular contact, primarily in-person, face-to-face, with guardians/youth as set and agreed upon by the family.
Create a comprehensive, narrative assessment of the family, in collaboration with the family, to highlight and outline the strengths, needs and cultural identities of the family.
Deliver strength-based, culturally, and linguistically appropriate services under the supervision of a Senior. Family Partner.
Promotes linkage with outpatient providers by assisting the youth and family in their attending outpatient appointments. When requested by the family, and when clinically appropriate, attends and supports a youth and family at meetings related to the youth's behavioral health needs treatments in any setting.
Support and help the family with the education system by attending school meetings and participating in the development of any school plans/IEP's; and within other systems such as the courts, state agencies and community organizations.
Monitor the family's readiness for transition as well as their satisfaction with the CSA services.
Participate in the systems of care committee meeting.
Perform other duties as required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Required Education and Experience
Family Partners must be an experienced adult who is the parent/caregiver of a youth with a Serious Emotional Disturbance (SED) and preferably a youth with mental health needs. A Family Partner must understand systems of care, be able to work collaboratively with a team and possess effective interpersonal and communications skills. Availability during evening/weekend hours is sometimes required.
Cultural Competency Qualifications:
Awareness of personal attitudes, beliefs, biases, and assumptions about others
Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
Cultural knowledge of key populations that will be served to address disparities in service delivery
Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency
Travel Required
Must have a valid driver's license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings.
Benefits:
Benefit eligible at 20+ hours per week
Medical - Harvard Pilgrim/HealthPlans Inc.
Dental - Delta Dental of MA
Vision - EyeMed
Wellworks for You (Employee Wellness)
2 weeks' vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
Tuition reimbursement - Up to $1,500 per calendar year
Professional Licensure reimbursement (LICSW, LMHC)
Flexible spending accounts - save on medical expenses and dependent care!
401K - CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
100% Employer paid Life Insurance
100% Employer paid Long Term Disability and AD&D
24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!
Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.
Experienced Hyundai Service Advisor
Service advisor job in Norwood, MA
Job Description
Nucar Hyundai of Norwood is currently looking to add top notch Service Advisors to our busy award winning team! Our top grossing Service Advisors exceed $100k per year!
This position offers a flexible work week with plenty of work and plenty of hungry, happy technicians!
Education and/or Experience:
High School Diploma or equivalent required
Extensive knowledge of automotive industry and parts required
2+ years Previous service or advising experience
DCD Automotive/Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:
Medical, Dental, Vision Coverage
Company Paid Life Insurance
Short & Long-Term Disability Insurance
Paid Vacations, Paid Holidays, & 401K with Company Contribution
Job Posted by ApplicantPro
Service Advisor
Service advisor job in Braintree Town, MA
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
Competitive Pay
Health Insurance
PTO & Sick Leave
401(K)
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyService Advisor
Service advisor job in Brockton, MA
: Automotive Service Advisor The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. They make sure the customer knows what repairs are needed and what repairs and maintenance are recommended. The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can't be ready at the promised time, and obtains authorization from customers when repair estimates are revised Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations Ensures that all completed repairs have gone through quality control and/or a road test Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB) Ensures all service level targets are met or exceeded Ensures that required documentation is complete and is in compliance with regulations and standards Complies with and enforces all safety policies and procedures Attends all staff meetings, trainings, and educational classes as required Performs other duties as assigned
Job Requirement:Requirements High school diploma or GED One year of dealer-level or large facility experience preferred Valid and unrestricted driver's license and clean driving record Professional and dependable Safety and customer service oriented Basic computer and internet skills Outstanding communication skills Professional appearance and work ethic Ability to read and comprehend instructions Able to bend, kneel, squat, stand, and lift heavy objects as needed Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!
Service Advisor- North Shore
Service advisor job in Danvers, MA
Job Details North Shore Mazda - Danvers, MADescription
Automotive Service Advisor/Writer/ Consultant -
North Shore Mazda has an opening for an Automotive Service Advisor / Writer. We are a family owned and operated dealership .
Our dealership has low employee turnover and a great reputation as a great place to work.
Our ideal candidate will have excellent customer service skills and familiarity with ADP. Automotive Service Advisor/Writer experience is a plus but we will consider other candidates with similar or equivalent experience. We offer the opportunity for VERY competitive income, benefits, available 401(k), paid vacation, and an enjoyable, air-conditioned work environment.
Automotive Service Advisor/ Writer Responsibilities:
Schedule customer's vehicle service appointments
Greeting customers in a professional manner
Accurate write up of customer concerns
Convey expected cost and obtaining approval of repairs
Tracking of vehicle and communicating progress to customer
Maintaining excellent customer satisfaction (CSI scores)
Performing any additional task assigned by management
Qualifications
Automotive Service Advisor / Writer Requirements:
Clean driving record and able to pass a drug test required
Previous automotive car dealership experience preferred or strong automotive knowledge
Excellent communication skills
Professional appearance
Positive attitude
Commitment to being a team player
Automotive Service Advisor/Writer Benefits:
We offer a very competitive pay-plan with salary, commission, and bonuses
Paid vacations & Benefits package
Available 401(k)
Car Dealership and manufacturer training and more
Our motto is conducting every part of our business openly and truthfully. We do everything transparently.
Job Type: Full-time
Service Advisor - Legacy Place
Service advisor job in Dedham, MA
THE TEAM
The mission of the Service Department is to deliver highly efficient and elevated Service Counter experiences.
THE OPPORTUNITY
Aritzia is growing, and our Service team in Retail is growing with it. This is a unique opportunity to be part of the team responsible for delivering highly elevated service to support loyal, enduring relationships with the client. As a Service Advisor, you will deliver Everyday Luxury experiences by being present and engaging in service interactions, maintaining our curated spaces, appreciating our clients, and exceeding their expectations. Along with your team, you will process transactions, manage client services, and uphold exceptional organization at the Service Counter to create memorable moments for clients in the most important area of the store. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Retail to continued growth and development with Aritzia.
THE ROLE
As the Service Advisor, you will:
Deliver extraordinary experiences and make meaningful, memorable moments at the Service Counter
Match Clients with their product while directing them to the right Service Counter
Carefully prepare and package the product for an Everyday Luxury opening experience
Efficiently and accurately process transactions while preserving a world-class client experience
Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experience
Support service counter operations, including managing the line to ensure clients are serviced as quickly as possible and product is returned to the sales floor
THE QUALIFICATIONS
The Service Advisor has:
Proven skills, education, and/or applicable certifications
Previous experience operating a point-of-sale system is an asset
A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
The ability to collaborate fluently with cross-functional partners
A commitment to quality and investing in results that add value to the business
An understanding and a passion for the industry in which we operate
An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
Product Discount - Maybe you've heard of our famous product discount? You have now.
Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
ARITZIA
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Auto-ApplyService Advisor
Service advisor job in Worcester, MA
About the Company:
Harr Chrysler Jeep Dodge RAM, located at 112 Gold Star Boulevard in Worcester, Massachusetts, is a renowned automotive dealership with over 60 years of experience. We are dedicated to providing exceptional customer service and quality vehicles. Our state-of-the-art service department is staffed with highly skilled technicians and equipped with the latest tools and technologies. As a company, we value teamwork, integrity, and continuous improvement. Join our team and be a part of our success!
Description of the Role:
The Service Advisor at Harr Motor Group plays a crucial role in providing excellent customer service and ensuring the smooth operation of our service department. As the main point of contact for customers, the Service Advisor is responsible for effectively communicating with customers to understand their automotive service needs, providing accurate cost estimates, and coordinating service appointments.
Benefits:
Competitive compensation range
Comprehensive health, dental, and vision insurance
401(k) retirement savings plan
Paid time off and paid holidays
Career development opportunities within the company
2 weeks paid vacation to start
Up to $100 a week in childcare reimbursement
College scholarship for employee's children
Responsibilities:
Greet all customers promptly and provide timely professional service.
Use state of the art technology to ensure customer satisfaction and loyalty.
Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, and resolving customer concerns.
Provide repair estimates as needed and help prioritize with customers.
Coordinate activities to ensure repair work is fixed and completed on time.
Obtain the customer's written approval on all repair orders at the time of the write-up or when closing additional add-on sales.
Inspect every finished repair order for proper completion, pricing accuracy, and legibility.
Identify repeat customers and treat them accordingly.
Contact customers to remind them of service appointments and/or when scheduled maintenance is due.
Document repair order changes.
Requirements:
Previous experience in customer service, preferably in the automotive industry
Strong communication and interpersonal skills
Excellent organizational and time management abilities
Detail-oriented and able to work in a fast-paced environment
Proficient in computer systems and software
Knowledge of automotive service procedures and terminology
Ability to remain calm and professional in challenging situations
High School degree or equivalent preferred.
Valid driver's license with clean driving record.
Must pass pre-employment physical and drug test.
2 years in an automotive service environment preferred or 2 or more years in retail sales environment.
Work requires standing on your feet for long periods of time, walking, working indoors and outdoors in all types of weather, reaching, bending, and getting in and out of all types of vehicles
Harr Motor Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyService Advisor
Service advisor job in Lynn, MA
Job DescriptionJob Summary: We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control. Benefits
Competitive Pay
Blue Cross Blue Shield Medical and Dental on Day 1 of Employment
401K after 90 days
Paid Time Off
Sick Time
Vacation Time
Paid Training
Career Advancement Opportunities
Responsibilities
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
High school diploma or equivalent
Valid commercial driver's license & clean driving record
Accredited training in service advisor skills, customer satisfaction, and quality control
Automotive service advisor experience
Ability to read, write and speak English fluently
Ability to concentrate and accomplish tasks despite interruptions
Multitasking skills
Proficient use of computers/business machines
About Us: The Kelly Automotive Group is a family owned and operated dealership group that was founded in 1965. For more than 55 years, we have been the North Shore's premier dealership group. We currently feature Ford, Nissan, Honda, Jeep, Chrysler, Infiniti, Volkswagen and Nissan NV Commercial Trucks. Our motto of "Honest Sales and Excellent Service" have guided us in our approach and is the foundation of our success. We are always looking for exceptional people who can help us provide our clients with the highest level of customer service. We have a simple philosophy that if we hire great people and treat them like family, they will in turn take great care of our customers.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Service Advisor/Writer
Service advisor job in Uxbridge, MA
Job DescriptionBenefits:
401(k) matching
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Are you a customer-focused professional who thrives in a fast-paced service environment? Were looking for a Service Advisor/Writer to join our team and be the trusted link between our customers and our service department.
As a Service Advisor, you will be the primary point of contact for customers during their vehicle service experience. Youll guide them through the repair processfrom scheduling and service updates to final deliveryensuring transparency, trust, and satisfaction every step of the way.
Ideal Candidate Traits
Detail-oriented with strong organizational skills
Dependable and reliable under pressure
People-oriented with a passion for customer service and teamwork
Adaptable and thrives in a dynamic, fast-paced environment
Results-driven and eager to take on challenges
Key Responsibilities
Customer Communication & Intake
Manage incoming calls, screen service inquiries, and route them to the appropriate department (accounting, parts, or sales).
Accurately document customer concerns, service needs, and expectations by gathering customer information, detailed unit information and photos (e.g., mileage, data tag) via phone or upon vehicle arrival.
Documentation & Scheduling
Follow up on any missing customer documents and input information into our software.
Coordinate with the Service and Shop Manager to schedule service appointments.
Prepare and print repair orders (ROs) based on customer concerns and known issues.
Generate and print all required forms (e.g., degas tags, test inspection forms, 90-day PMs) with complete headers.
Service Order & Estimate Management
Collaborate with the Service and Parts Managers to prepare accurate service estimates and ensure alignment between ROs and quotes.
Review and update repair orders to reflect additional scope or changes based on vehicle inspections.
Communicate and obtain customer approval for any additional repairs or modifications.
Track all estimates using the estimate/quote log and monitor their status.
Operations & Workflow Oversight
Maintain the repair order (RO) rack and associated schedules to ensure workflow accuracy and shop organization.
Monitor book hours and compare estimated vs. actual hours worked, communicating updates to the Service Manager.
Step in to support or temporarily cover Service Manager duties as needed.
Customer Satisfaction & Follow-Up
Maintain accurate records of all customer interactions and services performed.
Follow up with customers to ensure satisfaction and promptly address any concerns.
Other Duties
Perform additional responsibilities as required to support the service team.
Skills and Qualifications
5+ years of experience in vehicle service and repair; experience with cargo tank trucks or tank trailers is a plus
Strong understanding of vehicle maintenance and repair procedures
Excellent communication and conflict-resolution skills
Exceptional organizational and time management abilities
Proficiency in Microsoft Outlook, Word, and Excel
Experience with service management software; Karmak preferred but not required
This is an excellent opportunity to join a team that values integrity, efficiency, and top-tier customer care. If you're ready to contribute to a high-performance service departmentapply today.
Service Advisor
Service advisor job in Raynham, MA
At Route 44 Auto Mile, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Route 44 Auto Mile, is the best in the business and we're sure you'll see why! When you come to work for us, you can look forward to these added benefits and employee perks!
Join our team to be part of the fastest grouping brand in the industry. Great opportunity for a hard working individual that is commit to process and success. Not to mention we have a BRAND new facility.
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
Benefits
401k
Health Insurance
Dental Insurance
Vision Insurance
Employee Discount
Paid Time Off
Schedule
8 hour days
40 hour week
Saturdays
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Advisor
Service advisor job in Raynham, MA
Job DescriptionAt Route 44 Auto Mile, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Route 44 Auto Mile, is the best in the business and we're sure you'll see why! When you come to work for us, you can look forward to these added benefits and employee perks!
Join our team to be part of the fastest grouping brand in the industry. Great opportunity for a hard working individual that is commit to process and success. Not to mention we have a BRAND new facility.
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
Benefits
401k
Health Insurance
Dental Insurance
Vision Insurance
Employee Discount
Paid Time Off
Schedule
8 hour days
40 hour week
Saturdays
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Mobile Service Advisor/Coordinator
Service advisor job in Hanover, MA
Job Description
Description of the role:
Jannell Ford of Hanover is seeking a Mobile Service Advisor/Coordinator to join our team in Hanover, MA. The ideal candidate will be responsible for coordinating and managing service appointments, communicating with customers, and ensuring customer satisfaction.
Responsibilities:
Coordinate service appointments and manage scheduling
Communicate with Mobile technicians regarding dispatch of daily repair orders
Communicate with customers regarding service needs, up selling of service and updates on work being performed
Ensure customer satisfaction through quality service
Manage service records and documentation
Follow up after service is performed to collect payment and confirm the service went well
Requirements:
Previous experience in automotive service or customer service
Strong communication and organizational skills
Ability to work independently and as part of a team
Benefits:
Competitive compensation: $60,000.00 - $65,000.00 per year paid weekly
Opportunity for growth and career advancement
Health and dental insurance, 401k with company match, vision and disability insurance, paid time off and vacations after 1 year of employment.
About the Company:
Jannell Ford of Hanover is a 4th Generation family-owned and operated dealership dedicated to providing exceptional service to our customers. We believe in fostering a collaborative and supportive work environment where employees can grow and succeed. If you are ready to join a winning team and be part of offering something greater to our customers we need to meet.
Service Advisor
Service advisor job in Uxbridge, MA
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyBertera Nissan Experienced Service Advisor 70K to 95K
Service advisor job in Auburn, MA
**Job Title: Experienced Service Advisor**
**Salary:** $70,000 - $95,000 per year (based on experience and performance)
At Bertera Nissan, we pride ourselves on delivering exceptional customer service and quality automotive solutions to our valued clients. As a leading Nissan dealership, we are committed to ensuring that our customers receive the best possible service experience. We are currently seeking an Experienced Service Advisor to join our dynamic team.
**Position Overview:**
As an Experienced Service Advisor at Bertera Nissan, you will be the face of our service department, providing exceptional customer experiences while effectively managing the service process. Your automotive expertise combined with your strong communication skills will be crucial in building lasting relationships with our customers. You will be responsible for understanding customer needs, scheduling service appointments, and effectively communicating service recommendations to ensure customer satisfaction.
**Key Responsibilities:**
- Greet customers and provide exceptional service from the moment they arrive.
- Assess customer needs and conduct thorough vehicle inspections to recommend necessary services.
- Schedule appointments and manage service workflow to maximize efficiency and customer satisfaction.
- Present service options and associated costs to customers clearly and honestly.
- Collaborate with technicians to ensure accurate diagnostics and timely repairs.
- Follow up on customer inquiries and service recommendations to ensure high levels of satisfaction.
- Maintain detailed records of customer interactions and transactions in the dealership management system.
- Stay up to date with industry trends, Nissan vehicle technology, and service processes.
- Resolve customer complaints swiftly and effectively to maintain a positive dealership reputation.
- Assist in training and mentoring new service advisors and staff.
**Qualifications:**
- Previous experience as a Service Advisor in an automotive dealership environment is required.
- Strong understanding of automotive service processes and repair techniques.
- Excellent communication and interpersonal skills, with a customer-focused attitude.
- Proven ability to handle multiple tasks and work in a fast-paced environment.
- Familiarity with automotive dealership management software is preferred.
- Valid driver's license and a clean driving record.
- High school diploma or equivalent; automotive certification or training is a plus.
**Benefits:**
- Competitive salary with performance-based bonuses.
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holiday pay.
- Employee discounts on vehicle purchases and services.
- Opportunities for professional growth and development.
**How to Apply:**
If you are a motivated and experienced Service Advisor looking to take your career to the next level, we encourage you to apply! Please send your resume and a brief cover letter outlining your relevant experience to [email address] or apply in person at Bertera Nissan.
Bertera Nissan is an equal opportunity employer.
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Service Consultant
Service advisor job in Johnston, RI
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
GROWING HYUNDAI DEALER IN A LARGE HYUNDAI MARKET
Employment Position: Full Time
Salary:
$50,000.00 - $100,000.00 Yearly
Salary is negotiable.
Zip Code: 02919
Service Communications Advisor
Service advisor job in Boston, MA
Elevare Branding is a forward-thinking agency dedicated to refining how brands communicate, connect, and grow. We partner with companies that seek clarity, creativity, and consistency in the way they present their identity to the world. Our culture values innovation, professionalism, and the power of strategic messaging. At Elevare Branding, we believe every interaction is an opportunity to build trust, inspire loyalty, and elevate the customer experience.
Job Description
We are seeking a Service Communications Advisor who will serve as a key link between our clients and their audiences. In this role, you will support the development and delivery of clear, compelling communications that enhance service interactions, strengthen customer relationships, and uphold brand excellence. This is a great opportunity for someone who enjoys client communication, structured messaging, and ensuring that every detail aligns with brand standards.
Responsibilities
Assist in crafting service-focused communications, including email templates, client notices, and customer updates.
Maintain alignment between service messaging and established brand voice guidelines.
Review and refine client communications to ensure clarity, accuracy, and consistency.
Collaborate with internal teams to understand service needs and translate them into effective messaging.
Monitor client feedback to identify areas where communication can be improved or optimized.
Support the creation of communication strategies designed to improve customer experience and response quality.
Ensure timely delivery of all communication materials and documentation.
Qualifications
Strong written and verbal communication skills.
Ability to adapt messaging to specific audiences and objectives.
Solid organizational skills and attention to detail.
Capacity to work independently and collaboratively within a fast-paced environment.
Professional demeanor and commitment to maintaining high standards in client communication.
Proficient with office and communication tools.
Additional Information
Competitive salary ($54,000 - $58,000 per year).
Opportunities for growth and professional development.
Supportive and collaborative work environment.
Flexible work structure depending on project needs.
Exposure to diverse industries and brand communication strategies.
Stable full-time position with consistent workflow and clear advancement pathways.
Service Advisor
Service advisor job in Saugus, MA
Thermo King Northeast has an opening for a full-time Service Advisor at our location in Saugus, MA.
Thermo King Northeast is the premier Thermo King dealer and service center in the Northeastern United States, with locations in Massachusetts, Maine, New York, and Connecticut. We provide top-tier transport temperature control systems for trucks, trailers, buses, and rail cars, along with expert, factory-trained service and a complete line of genuine parts to meet customers' needs wherever they are. Learn more about us at *************
What We Offer:
Family-oriented culture & team environment
Promotion opportunities we promote from within
Medical & dental insurance
Life insurance
Flexible spending account
401k plan with match
Paid time off
Paid holidays
Uniform & boot program
Paid training
Certification reimbursement
Factory training
Modern, clean, bright & well heated shop
Employee referral bonuses
Primary Responsibilities:
Greet customers at service counter
Answer customer calls and coordinate getting their work into the shop
Keep customers informed on work progress and estimated completion date
Generate repair orders
Write job estimates
Work with service manager to schedule jobs for technicians
Generate billing statement for customers
Maintain a clean and safe work environment
Position Requirements:
2 years experience in a service adviser/service writer role in a mechanical shop
Estimate writing experience
Ability to clearly communicate verbally and in writing with customers, employees and management
Good computer, Microsoft Outlook and internet skills
Experience with Procede is a plus
Strong work ethic and a commitment to work extra hours as needed
Valid driver s license
Jobiak2025
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status and any other protected classes.